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Table Of Contents
Cisco 526 Wireless Express Mobility Controller
FCC Safety Compliance Statement
Unpacking and Preparing the Controller for Operation
Connecting to an SBCS Compatible Switch
Mounting the WLC526 Controller
Mounting on a Desktop or Shelf
Mounting on a Vertical Surface
Resetting the Controller to Factory Defaults
Invalid or Unknown Controller IP Address
Cisco One Year Limited Hardware Warranty Terms
Statement 1071—Warning Definition
Statement 1015—Battery Handling
Statement 1024—Ground Conductor
Statement 1040—Product Disposal
Statement 371—Power Cable and AC Adapter - Japan
Quick Start Guide
Cisco 526 Wireless Express Mobility Controller
INCLUDING LICENSE AND WARRANTY1 About this Guide
This guide will help you install the Cisco 526 Series Wireless Express Mobility Controller (hereafter referred to as the WLC526 or the controller) in your Smart Business Communication System network.
FCC Safety Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on.
Try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help. (cfr reference 15.105)
Safety Information
Safety warnings appear throughout this guide in procedures that may harm you if performed incorrectly. A warning symbol precedes each warning statement. The warnings below are general warnings that are applicable to the entire guide. Translated versions of the safety warnings in this guide are provided in the "Translated Warnings" section.
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
Warning
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Statement 1015
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
Safety Considerations
•
Verify that the ambient temperature remains between 32 to 104° F (0 to 40° C), taking into account the elevated temperatures when installed in a rack or enclosed space.
•
When multiple WLC526 controllers are mounted in an equipment rack, be sure that the power source is sufficiently rated to safely run all the equipment in the rack (input: 100-240VAC, 50/60 Hz, output: 48VDC, 2.08A per controller).
•
Verify the integrity of the electrical ground before installing the controller.
2 Overview
The Cisco 526 Wireless Express Mobility Controller is a network appliance designed to optimize the wireless network of small and medium-sized businesses. The mobility controller can be used with up to six controller-based access points per controller and up to two controllers per network. The WLC526 is a component of the Cisco Smart Business Communications System.
A core element of the Cisco Mobility Express Solution, the WLC526 works in concert with Cisco 521 Wireless Express Access Points (hereafter referred to as the AP521) and the Cisco Configuration Assistant (CCA) to provide you with the visibility and centralized control you need to optimize network performance. The CCA is GUI-based software that allows you to configure and manage all the components of the Cisco Smart Business Communications System.
The WLC526 provides:
•
A cost-effective solution for small and medium-sized business environments
•
Standards-based enterprise-class security
•
Simplified network deployment and management with automated radio resource features
•
Centralized management with the CCA
•
Advanced mobility services readiness to support secure Internet guest access and optimized voice over Wi-Fi
The Cisco Smart Business Communications System is shown in Figure 1.
Figure 1 Cisco Smart Business Communications System
After performing an initial setup, you configure the WLC526 and its controller-based AP521s using the CCA.
Related Documentation
This guide assumes that you are installing your WLC526 in the Cisco Smart Business Communications System. The following documents provide information about system components and include configuration procedures:
•
Cisco Smart Business Communications System Setup—This document, referred to as the "Smart Doc" in some documents, contains instructions for installing, configuring, and monitoring the Cisco Smart Business Communications System. You should use this document to configure all the components of the smart business system.
•
Cisco Unified Communications 500 Series for Small Business Getting Started Guide—Provides basic installation and setup instructions for the Cisco Unified 500 Series Platform (hereafter referred to as the UC500).
•
Getting Started Guide for the Catalyst Express 520 Switches—Provides basic installation and setup instructions for the Cisco Catalyst Express 520 switch (hereafter referred to as the CE520).
•
User Guide for the Catalyst Express 520 Switches—Provides advanced configuration information for the CE520 switch.
•
Cisco Configuration Assistant Quick Start Guide—Contains basic installation and configuration instructions for the Cisco Configuration Assistant (CCA).
•
Quick Start Guide: Cisco 521 Wireless Express Access Point—Contains mounting instructions for the AP521.
These documents are available on cisco.com. Follow these steps to obtain these documents on cisco.com:
Step 1
Browse to http://www.cisco.com
Step 2
Click Support. A drop-down window appears.
Step 3
In the drop-down window, Click Documentation. The Support Documentation page appears.
Step 4
In the Product and Support section, click Wireless. The Support Wireless page appears.
Step 5
Scroll down to the Cisco Mobility Express section.
Step 6
Select the link for the wireless express component you need. The Introduction page for that component appears.
Step 7
Download the appropriate document.
3 Unpacking and Preparing the Controller for Operation
Follow these steps to unpack the controller and prepare it for operation:
Step 1
Open the shipping container and carefully remove the contents.
Step 2
Return all packing materials to the shipping container and save it.
Step 3
Ensure that all items listed in the "Package Contents" section are included in the shipment. If any item is damaged or missing, notify your authorized Cisco sales representative.
Package Contents
Each WLC526 controller package contains the following items:
•
One Cisco 526 wireless LAN controller
•
One power cord
•
One Ethernet cable (RJ45 to RJ45)
•
One Console cable (RJ45 to DB9)
•
This guide
•
Cisco product registration card
Figure 2 shows the front panel of the WLC526 and identifies its components.
Figure 2 WLC526 Front Panel
1AP LED
6Distribution port 1
2Alarm LED
7USB ports (not used)
3Status LED
8Reset button
4Power LED
9Console port
5Distribution port 2
Choosing a Physical Location
You can install the controller on a horizontal or vertical surface. The controller's bottom plate has two keyhole slots that permit you to mount it on a vertical surface, such as a wall. For maximum reliability, mount the controller while following these guidelines:
•
Make sure you can reach the controller and all cables attached to it.
•
Make sure that water or excessive moisture cannot get into the controller.
•
Make sure that airflow through the controller is not obstructed. Leave at least 4 in. (10 cm) clear on both sides of the controller.
•
Verify that the ambient temperature remains between 32 to 104° F (0 to 40° C).
•
Make sure that the controller is installed in the same building and is within 328 ft. (100 m) of equipment connected to the 10/100BASE-T ports.
•
Make sure that the power cord can reach a 100 to 240 VAC grounded electrical outlet.
Moving a Controller
If you are staging your system in a lab environment or moving a controller to new location with a different network domain, you must remember to change the IP addresses for the AP Management, Management, and all Dynamic interfaces to the customer's final IP addresses before moving the controller to the customer site or to a new location. The IP addresses can only be changed using the controller GUI interface. The console port interface can not be used to change IP addresses.
Using the Startup Wizard
When you power up the WLC526 you must prepare it for operation on your network by using the controller's GUI-based startup wizard. You will need to gather some information about your network before you start the wizard. Table 1 lists the information you need to enter into the startup wizard.
To use the controller's startup wizard, you will need an Ethernet-capable PC running Windows XP and an Ethernet cable. The controller's default IP address is 192.168.1.1. Make sure your PC is configured to receive an IP address automatically. When the controller boots for the first time, it becomes a DHCP server and automatically assigns an IP address to your PC.
Note
The default IP address and DHCP server are only available when the controller is configured with factory default values.
Follow these steps to start the wizard:
Step 1
Connect the Ethernet cable to the Ethernet port on your PC.
Step 2
Connect the other end of the Ethernet cable to data port 1 on the WLC526.
Step 3
Plug the supplied, country-specific power cord into the AC power receptical on the back of the controller.
Step 4
Plug plug the other end of the AC power cord into a grounded 100-240 VAC, 50/60 Hz electrical outlet.
Step 5
Power up the WLC526. The controller begins its boot process, which takes approximately 3 minutes.
Step 6
Open your web browser and browse to IP address 192.168.1.1. A network password screen appears.
Step 7
Enter admin for both the username and password (default value). The System Information screen appears (See Figure 3).
Figure 3 WLC526 System Information Screen
Step 8
For security reasons, you should change the username and password to non-default values. Enter a system name, a new username, and a new password in the respective fields.
Step 9
Confirm your password in the Confirm Password field.
Step 10
Click Next. The Management Interface Configuration screen appears (See Figure 4).
Figure 4 Management Interface Configuration Screen
Step 11
Enter the management interface IP address, network mask, and gateway IP address information.
Step 12
Enter the port number (1 or 2) for your management interface.
Step 13
Optional: enter DHCP server IP address information (default 192.168.1.1 for primary DHCP server).
Step 14
Click Next and the Miscellaneous Configuration screen appears (see Figure 5).
Figure 5 Miscellaneous Configuration Screen
Step 15
Optional, choose the LWAPP Transport Mode (Layer 3 default).
Step 16
Enter the RF mobility domain name.
Step 17
Check your country code.
Step 18
Click Next and the AP Manager Interface Configuration screen appears (see Figure 6).
Figure 6 AP Manager Interface Configuration Screen
Step 19
Enter the AP manager interface IP address information.
Step 20
Enter the gateway IP address.
Step 21
Enter the port number (1 or 2) for the AP Manager Interface.
Step 22
Enter the primary and secondary DHCP server IP addresses.
Step 23
Click Next and the Virtual Configuration screen appears (see Figure 6).
Figure 7 Virtual Interface Configuration Screen
Step 24
Enter the virtual interface IP address. Default is 1.1.1.1 (a non-valid IP address).
Step 25
Enter the DNS host name.
Step 26
Click Next and the WLAN Configuration screen appears (see Figure 8).
Figure 8 WLAN Configuration Screen
Step 27
Enter the profile name for your wireless network.
Step 28
Enter the service service identifier (SSID) for your wireless network.
Step 29
Click Next and a pop-up message appears indicating the default security settings that are applied to the wireless LAN. You can change the default security options after the setup wizard is complete.
Step 30
Click OK and the Radius Server Configuration screen appears (see Figure 9).
Figure 9 RADIUS Server Configuration Screen
Step 31
Optional, enter the RADIUS server configuration information.
Step 32
If you have configured RADIUS information, click Apply, otherwise click Skip and the 802.11 Configuration screen appears (see Figure 10).
Figure 10 802.11 Configuration Screen
Step 33
To enable wireless network status, check the appropriate network types that you want to support.
Step 34
Optional: check Auto RF to turn on radio resource management.
Note
Radio resource management requires three or more access points in order to operate.
Step 35
Click Next and the Configuration Wizard Completed screen appears (see Figure 11).
Figure 11 Configuration Wizard Completed Screen
Step 36
Click the Save And Reboot button to save your configuration.
Note
Click the Back button to return to previous screens if you need to change any part of your configuration.
Your WLC526 is ready to connect to an SBCS compatible switch.
4 Connecting to an SBCS Compatible Switch
Follow the instructions given in the Cisco Smart Business Communications System Setup document to connect your controller to an SBCS compatible switch, such as the switch. Refer to the "Related Documentation" section for instructions on how to obtain this document.
Note
A maximum of two controllers can be configured to the switch.
5 Connecting Access Points
Follow the instructions given in the Cisco Smart Business Communications System Setup document to attach up to six access points to the controller. Refer to the "Related Documentation" section for instructions on how to obtain this document.
6 Mounting the WLC526 Controller
The WLC526 controller can be mounted as follows:
•
On a horizontal or vertical surface such as a desktop or shelf.
•
Face up or down on a vertical surface such as a wall.
Mounting on a Desktop or Shelf
The WLC526 has four rubber pads on the bottom to help prevent it from sliding on or scratching the surface of your desktop or shelf.
Mounting on a Vertical Surface
The bottom plate of the controller has two keyhole slots to facilitate mounting on a vertical surface (see Figure 12).
Figure 12 WLC526 Bottom Plate
Note
You must provide the hardware necessary to mount the controller securely and safely.
CautionWhen vertically mounting your controller, you must mount the controller with its front panel facing down (towards the floor) unless you are using a security lock cable. If you are using a security lock cable, you can mount the front panel facing up (towards the ceiling) or facing down. You must not mount the controller with the side facing down. These restrictions are due to UL safety regulations.
The following steps describe how to mount the controller on a drywall vertical surface. Your procedure may vary depending on the material of your vertical surface. You will need the following tools and fasteners:
•
Two #8 drywall anchors
•
Two #8 x 1-in. pan head screws
•
An appropriate screw driver
•
A drill and 3/16-in. (4.7 mm) bit
•
A ruler and marking pencil
Step 1
Determine the position on the surface where you will mount your WLC526.
Step 2
Mark the position of the center of the keyhole slots on the surface. Verify that the marks are 7-in. (17.8 cm) apart.
Step 3
Drill a 3/16-in. (4.7 mm) hole at the places you marked on the surface.
Step 4
Insert the drywall anchors into the holes.
Step 5
Insert and start two #8 x 1-in. pan head screws into the anchors.
Step 6
Use a screwdriver to drive the screws into the anchors until the heads are protruding approximately 1/4-in. (6.4 mm) from the anchors.
Step 7
Align the keyhole slots on the controller bottom plate over the screws. Make sure the front panel is facing down if you are not using the security lock feature.
Step 8
Gently push the controller in and down until it is secured by the narrow end of the keyhole slot. You may have to adjust the pan head screws in order to obtain a secure fit.
7 In Case of Difficulty
Checking the Controller LEDs
If your controller is not working properly, check the LEDs on the front panel of the unit. You can use the LED indications to quickly assess the unit's status.
Table 2 Controller LED Signals
Using the Reset Button
The Reset button on the controller's front panel becomes active after the controller boots. You can use the Reset button to reset power or to reset the configuration to factory defaults.
Resetting Controller Power
Follow these steps to reset power to the controller using the Reset button:
Step 1
Place a straightened paper clip into the Reset button hole.
Step 2
While observing the controller LEDs, gently push and hold the Reset button with the paper clip.
Step 3
When the Status LED turn amber, release the Reset button by removing the paper clip.
The controller configuration settings are not reset. If you have configured the controller, it reboots and loads the active configuration. If you have not configured the controller, the startup wizard GUI appears.
Resetting the Controller to Factory Defaults
Follow these steps to reset the controller to factory defaults using the Reset button:
Step 1
Place a straightened paper clip into the Reset button hole.
Step 2
While observing the controller LEDs, gently push and hold the Reset button with the paper clip.
Step 3
When the Alarm LED turns green, release the Reset button by removing the paper clip.
Step 4
The controller power cycles and reboots. The controller configuration settings are reset to factory defaults and the startup wizard GUI appears.
Invalid or Unknown Controller IP Address
If your controller contains an invalid or unknown IP address, you will be unable to access the controller GUI and your management software also will be unable to communicate with the controller. This problem can occur when someone moves a controller to a different network domain without changing the controller IP addresses or accidentally configures an invalid IP address.
You can correct this problem by resetting the controller to factory defaults using the reset button and then reconfiguring the controller using the startup wizard GUI.
8 Cisco One Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1.
Launch your browser, and go to this URL:
http://www.cisco.com/en/US/products/prod_warranties_listing.html
The Warranties and License Agreements page appears.
2.
To read the Cisco Information Packet, follow these steps:
a.
Click the Information Packet Number field, and make sure that the part number 78-5235-03B0 is highlighted.
b.
Select the language in which you would like to read the document.
c.
Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d.
Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website: http://www.adobe.com
3.
To read translated and localized warranty information about your product, follow these steps:
a.
Enter this part number in the Warranty Document Number field:
78-10747-01C0
b.
Select the language in which you would like to read the document.
c.
Click Go.
The Cisco warranty page appears.
d.
Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Click this link to browse to the Cisco Support and Documentation page:
http://www.cisco.com/cisco/web/support/index.html
Duration of Hardware Warranty
One year.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
9 Translated Warnings
Statement 1071—Warning Definition
Statement 1015—Battery Handling
Statement 1024—Ground Conductor
Statement 1040—Product Disposal
Statement 371—Power Cable and AC Adapter - Japan
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