Table Of Contents
Obtaining Technical Assistance
Preface
This preface describes the objectives, audience, organization, and conventions of this document. It also explains how to find additional information on related Cisco products and services and how to obtain technical assistance, should it be needed. It contains the following sections:
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Obtaining Technical Assistance
Document Objectives
This document describes the information that you will need to create, implement, and deploy dial plans for the Cisco Media Gateway Controller (MGC) software Release 7.4(x).
This document also contains tables and worksheets for you to use to create dial plans for your system.
Audience
The primary audience for this document is network operators and administrators who have experience in the following areas:
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In addition, the following audiences might also find this document useful:
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Document Organization
This document explains dial plan functions and how the dial plan is provisioned in Cisco MGC Software Release 7.4(x).
This document contains five chapters, three appendixes, and an index as described in Table 1:
Table 1 Major Sections of the Cisco MGC Software Release 7 Dial Plan Guide
AppendixThis chapter describes the functions that the dial plan enables the Cisco MGC to perform. It describes the information you need before you can create a dial plan.
This chapter describes the actual process of creating, implementing, and deploying a dial plan.
This chapter describes dial plan provisioning procedures using the Cisco MGC Manager (CMM).
This chapter describes dial plan provisioning procedures using the Voice Services Provisioning Tool (VSPT).
This chapter describes the MML commands and provisioning procedures for dial plans.
This appendix lists NOA codes and NPI codes for the result types described in Chapter 1.
This appendix lists the cause and location codes for the result types described in Chapter 1.
This appendix contains page-size copies of all the worksheets used in this guide.
1 VSPT = Voice Services Provisioning Tool
2 MML = Man-Machine Language
3 NOA = Nature of Address
NPI = Numbering Plan Indicator
Document Change History
Table 2 describes the document changes made after the initial release of the Cisco Media Gateway Controller Software Release 7 Dial Plan Guide.
Table 2 Summary History of Document Changes
OL-1204-01, July 23, 2001
Initial release.
Documentation Map
Refer to the following documentation map to navigate through the Cisco MGC Software Release 7 documentation suite. This document is indicated by the shaded background.
Documentation Suite
Consult the related documentation listed in the following subsections for information about the Cisco MGC and media gateway hardware, as well as the Cisco MGC Release 7 software and the solutions it supports.
Documentation Guide
For an overview of the content of all of the documentation for Cisco MGC Software Release 7, refer to
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The Documentation Guide a master index that provides information for the entire Cisco MGC Software Release 7 documentation suite. In addition, each individual book also contains a book-specific index.
Release Notes
For information regarding subsequent releases of the Cisco Media Gateway Controller Software Release 7, refer to:
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Hardware Documentation
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Software Documentation
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Related Documentation
Other useful reference publications include:
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Document Conventions
In "Provisioning Dial Plans with MML," the same command syntax conventions are used as those shown by MML itself when the HELP command is entered within an MML session. For MML commands, Backus-Naur conventions are used. For additional information on MML command syntax, refer to the Cisco Media Gateway Controller Software Release 7 MML Command Reference Guide.
Notes use the following conventions:
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Cautions use the following conventions:
Caution
Other conventions used in this guide are shown in Table 3.
Data types used in the Cisco MGC system (such as in MML commands) are shown in Table 4.
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Terminology
The following terms are used in this document and in other documents in the documentation suite:
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Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
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http://www.cisco.com/public/ordsum.html
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http://www.cisco.com/go/subscription
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Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
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If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
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The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
