Administrator's Guide for Cisco MeetingPlace for Outlook Release 5.3
Configuring and Managing Cisco MeetingPlace for Outlook
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Table Of Contents

Configuring and Managing Cisco Unified MeetingPlace for Outlook

About Configuring the Cisco Unified MeetingPlace for Outlook Client Software

Configuring the Client During Installation or Upgrade of Cisco Unified MeetingPlace for Outlook

Changing Settings in the Cisco Unified MeetingPlace for Outlook Client Software

Settings in the Configure Client Utility

Servers Tab

Logins Tab

Client Options Tab

Notification Options Tab

Template Tab

Configuring Cisco Unified MeetingPlace for Outlook for Reservationless Meetings

Cisco Unified MeetingPlace Gateway Configuration Utility

Gateway SIM Tab

Notification Tab

Outlook Gateway Tab

Advanced Configuration

Enabling Authentication and Security Options

Integrated Windows Authentication

SSL

System Manager Agents

No-Show Recurring Meeting

Recurring Meeting Ending


Configuring and Managing Cisco Unified MeetingPlace for Outlook

This chapter contains information about the following:

•About Configuring the Cisco Unified MeetingPlace for Outlook Client Software

•Settings in the Configure Client Utility

•Configuring Cisco Unified MeetingPlace for Outlook for Reservationless Meetings

•Cisco Unified MeetingPlace Gateway Configuration Utility

•Enabling Authentication and Security Options

•System Manager Agents

About Configuring the Cisco Unified MeetingPlace for Outlook Client Software

The Cisco Unified MeetingPlace for Outlook client software installer (Setup.exe) is generated with settings you specify in the Configure Client Setup Utility, also referred to as the ConfigClient Utility. You must configure the client when you install or upgrade Cisco Unified MeetingPlace for Outlook software on the server, and may change the configuration of the client software at any time.

Configuring the Client During Installation or Upgrade of Cisco Unified MeetingPlace for Outlook

The Cisco Unified MeetingPlace for Outlook installer brings up the ConfigClient utility during installation and upgrade of Release 5.3 on the server. You must complete the steps in this section to complete the installation or upgrade.

When the installer displays the ConfigClient utility:

Step 1 Visit all of the tabs and select options as described in Settings in the Configure Client Utility.

Step 2 After you finish, click Save, then click Close. During an upgrade, do this even if you have not made changes.

You will automatically return to the installation or upgrade process you were performing.

Step 3 Complete the installation or upgrade process as described in "Installing Cisco Unified MeetingPlace for Outlook" or Appendix B, "Performing the Upgrade."

Changing Settings in the Cisco Unified MeetingPlace for Outlook Client Software

If you need to change settings in the client software, use the ConfigClient utility:

Step 1 Choose Start > Settings > Control Panel > MeetingPlace Gateways, then click the Outlook Gateway tab, then click the Configure Client Setup button.

Step 2 Make changes using the information in Settings in the Configure Client Utility.

Step 3 Click Save, then click Close.

Step 4 If you modified any of the following in the Configure Client Setup Utility, distribute the newly generated Setup.exe file to your users:

•Any changes in the Servers tab.

•The following changes in the Client Options tab:

–Checking or unchecking the check box for Make MeetingPlace form as the default appointment form.

–Checking or unchecking the check box for Make MeetingPlace tab under "Tools | Options" unavailable to clients.

–Checking or unchecking the check box to Create a hidden Internet Explorer window when Outlook starts.

–Enabling or disabling support for Outlook 2003.

Your users run the newly generated Setup.exe to implement your changes on their computers.

Note The automated upgrade information described in Client Options Tab does not apply unless you are also updating or upgrading Cisco Unified MeetingPlace for Outlook.

If your organization uses an automated distribution tool, you can use this tool to update the computers of your users with the new client software, as long your end user workstations are not locked down. For more information about using these tools, see Using Automated Distribution Tools to Distribute the Cisco Unified MeetingPlace for Outlook Client.

Settings in the Configure Client Utility

The Configure Client Utility contains the following tabs:

•Servers Tab

•Logins Tab

•Client Options Tab

•Notification Options Tab

•Template Tab

Servers Tab

Specify the Cisco Unified MeetingPlace audio server that meetings will be scheduled on.

If you have more than one Cisco Unified MeetingPlace audio server configured for access by Cisco Unified MeetingPlace for Outlook, and you want users to be able to choose the server they schedule a meeting on, identify each server here. The order in which they are listed here is the order users will see. The first server in the list is the default.

To add a Cisco Unified MeetingPlace audio server to the list:

Step 1 Click the Servers tab.

Step 2 Click Add. The Edit Gateway Settings dialog box opens.

Step 3 Enter the following information for each server you add. When you finish, click OK:

For This Parameter
Do This

MeetingPlace Server

Enter the name of the Cisco Unified MeetingPlace audio server you are adding. This is the name that will appear in your Cisco Unified MeetingPlace for Outlook scheduling form. This name does not have to match the hostname of the system.

Gateway URL for the GCI Program

Replace hostname in the example with the hostname of the server on which Cisco Unified MeetingPlace for Outlook Client Services is installed. Use the following format: http://hostname/cgi-bin.

This hostname must total 29 characters or less.


.

Step 4 (Optional) If you have a segmented meeting access (DMZ) configuration and you want a meeting scheduler to be able to access the MeetingPlace tab in the meeting notification to attend a meeting, even if the scheduler is outside the firewall, check the Use DMZ Server check box. Otherwise, the scheduler can use only the click-to-attend link to attend the meeting.

Step 5 Click Save.

Modifying Server Information

Step 1 Click the server to modify.

Step 2 Click Edit.

Step 3 Make changes using the information in Step 3 of the preceding procedure for adding a new server to the list.

Step 4 Click Save.

If you have more than one Cisco Unified MeetingPlace for Outlook server listed, you can change the order in which the server names appear in the drop-down list from which users choose a server when they schedule a meeting.

Changing the Order of the Servers List

Step 1 Click a server name.

Step 2 Click Move up or Move down.

Step 3 Repeat the preceding steps with other servers in the list until the list is in the desired order.

Step 4 Click Save.

Logins Tab

Release 5.3 provides multiple authentication options. Click the Logins tab to specify how users will authenticate.

To enter or change login settings:

Step 1 Click the Logins tab.

Step 2 Set login requirements:

To
Select
Important Information

Require users to log in each time they want to use Cisco Unified MeetingPlace for Outlook (disable any form of automatic authentication).

Do not persist login information

None.

Store log in information in the registry after an initial session.

Persist login information in registry

The scheduler and invitee must both have Cisco Unified MeetingPlace for Outlook client software installed.

Users who do not have Cisco Unified MeetingPlace for Outlook installed and users who use the click-to-attend link must log in. Restricted meetings are only accessible to people who log in as profiled users.

Store log in information in the form of cookies for automatic authentication during subsequent sessions.

Persist login information in browser cookies

Users log in only the first time they use Cisco Unified MeetingPlace for Outlook.

Automatically authenticate users in to Cisco Unified MeetingPlace as soon as they open a calendar appointment.

Use integrated Windows authentication

The Cisco Unified MeetingPlace user ID of each user must match the Outlook log in ID of that user. This match must be identical and is case-sensitive.

For additional steps required for setup, see Enabling Authentication and Security Options.

See Step 3 for important information.

Automatically authenticate users using directory lookup.

Use MeetingPlace Directory Services

Your organization must have Cisco Unified MeetingPlace Directory Services installed and synchronized with the corporate directory of your company.

This option also requires configuration in Cisco Unified MeetingPlace Directory Services. See the Administrator's Guide for Cisco Unified MeetingPlace Directory Services Release 5.3.

If you choose this option, you must also enter the values described in Step 4 below.


Step 3 If you chose Use integrated Windows authentication, the following information applies:

Users whose Cisco Unified MeetingPlace user ID matches their Outlook login ID will be authenticated as soon as they open a calendar appointment. If the Outlook credentials match, users are authenticated as Cisco Unified MeetingPlace profiled users. If their domain authentication fails, they can sign in as guest users. This option is not available if the meeting is restricted to invited profiled users only.

Step 4 If you chose Use MeetingPlace Directory Services, enter the following information in the fields that appear:

Field
Value

Hostname

Name of the server on which Cisco Unified MeetingPlace Directory Services is installed.

Login

cn=admin,o=comp.com (Enter these values exactly as they appear here. Note that there are no spaces.)

Password

The administrator password for Cisco Unified MeetingPlace Directory Services.


Step 5 Click Save.

Client Options Tab

The Client Options tab includes information about the Cisco Unified MeetingPlace scheduling form and Cisco Unified MeetingPlace for Outlook client upgrades. It also allows you to enable Cisco Unified MeetingPlace for Outlook for Microsoft Outlook 2003.

To configure or modify the Cisco Unified MeetingPlace for Outlook scheduling form:

Step 1 Click the Client Options tab.

Step 2 Check or uncheck the following options as indicated:

To
Do This
Important Information

Enable your users to schedule Cisco Unified MeetingPlace meetings whenever they open the default scheduling form.

Check the check box to Make MeetingPlace form as the default appointment form

Unchecking this option forces users to click the calendar icon at the top left of their Outlook calendar to specify that they want to use the Cisco Unified MeetingPlace scheduling form to schedule a meeting.

Hide the MeetingPlace tab that appears in the Microsoft Outlook Tools menu > Options dialog box.

Check the check box to Make MeetingPlace tab under "Tools | Options" unavailable to clients.

In the MeetingPlace tab, users can choose to make the Cisco Unified MeetingPlace scheduling form their default scheduling form, configure their default Cisco Unified MeetingPlace audio server, and allow automatic authentication.

In the Cisco Unified MeetingPlace for Outlook scheduling form, include the "Use my Reservationless ID" option to allow users to schedule a reservationless meeting.

Check the check box to Display reservationless scheduling option (Requires MeetingPlace Web 4.0)

Also see Configuring Cisco Unified MeetingPlace for Outlook for Reservationless Meetings.

This option is not available on all Cisco Unified MeetingPlace systems.

Maintain users' credential information so that they do not need to log in every time they open a calendar item.

Check the check box to Create a hidden Internet Explorer window when Outlook starts.

This option is not commonly used. Enable this option only if your corporate security software requires it.

Checking this check box opens a hidden Internet Explorer window on the desktop of each user. This window must remain open in order to maintain credential information.

Set client upgrade options.

See the next table.

 

Enable Outlook 2003 users to use Cisco Unified MeetingPlace for Outlook.

Check the check box to Automatically update registry settings to allow Outlook 2003 to load MeetingPlace form.

This will change the registry settings on the computers of Outlook 2003 users to allow one-off forms with trusted controls.

Go to: http://www.microsoft.com/office/ork/2003/seven/ch26/SecD01.htm for information.

This option is enabled by default.


Release 5.3 automatically detects when a newer version of the Cisco Unified MeetingPlace for Outlook client is available when you upgrade or update Cisco Unified MeetingPlace for Outlook. To determine how your users will receive client upgrade alerts, select one of the following options:

To
Do This
Important Information

Place an Upgrade link on the Cisco Unified MeetingPlace scheduling form that users can click to download the latest version of the client.

Click Show upgrade link

This is the default setting.

Activate an upgrade prompt that will alert users whenever an upgrade is available.

Click Prompt users to upgrade

The prompt appears each time the user opens a new appointment in their calendar.

Not alert users of client upgrades.

Click None

Users are not automatically notified about upgrade availability.


Step 3 Click Save.

Notification Options Tab

The Notification Options tab allows you to specify how users will receive notifications for meetings that are scheduled in Cisco Unified MeetingPlace for Outlook, Cisco Unified MeetingPlace Web Conferencing, or MeetingTime. Not all options apply to all scheduling clients; see the table in this section for applicability.

To set or change notification options:

Step 1 Click the Notification Options tab.

Step 2 Enter options as follows:

To
Applies to
Do This
Important Information

Configure the Click-to-Attend links with your Cisco Unified MeetingPlace Web Conferencing server hostnames.

Notifications for meetings scheduled in Cisco Unified MeetingPlace for Outlook, Cisco Unified MeetingPlace Web Conferencing, or MeetingTime.

If you have installed Cisco Unified MeetingPlace for Outlook release 5.3.0.138 or higher on a dedicated server (whether or not your Cisco Unified MeetingPlace Web Conferencing deployment is configured for DMZ access):

Enter the name of the internal Cisco Unified MeetingPlace Web Conferencing server into both Web Host Name and External Web Host Name.

If you have a DMZ configuration:

Enter the name of the internal Cisco Unified MeetingPlace Web Conferencing server in Web Host Name. Enter the name of the external Cisco Unified MeetingPlace Web Conferencing server in External Web Host Name.

If you do not have a DMZ configuration:

Enter the name of your Cisco Unified MeetingPlace Web Conferencing server into both Web Host Name and External Web Host Name.

This Web Host Name is the same as the Web Hostname in Notification Tab.

Make the Click-to-Attend links initiate secure connections using SSL.

Notifications for meetings scheduled in Cisco Unified MeetingPlace for Outlook.

Check the Use HTTPS check box for one or both server names.

See Enabling Authentication and Security Options for further information about enabling secure connections.

To enable secure connections using HTTPS for notifications for meetings scheduled in Cisco Unified MeetingPlace Web Conferencing or MeetingTime, see Enabling Authentication and Security Options.

Set notifications to display formatting, such as bold, italics, and color, that you may have included in your notification templates.

Notifications for meetings scheduled in Cisco Unified MeetingPlace Web Conferencing or MeetingTime.

Check the check box to Send notifications in RTF.

—

Ensure that invitees receive a meeting reminder from Outlook before the start of their meeting.

Notifications for meetings scheduled in Cisco Unified MeetingPlace Web Conferencing or MeetingTime.

Check the check box to Turn ON reminders in notifications.

For meetings scheduled in Cisco Unified MeetingPlace for Outlook, the user sets reminders in the Outlook scheduling form.

Add the MeetingPlace tab to the meeting notification so all invitees can review meeting details.

Notifications for meetings scheduled in Cisco Unified MeetingPlace Web Conferencing or MeetingTime.

Check the check box to Add MeetingPlace form with notifications.

Also, in the Cisco Unified MeetingPlace Gateway Configurations utility, click the Notification tab, then check the check box to Attach Links as URL. See Notification Tab.

 

Include a click-to-attend link as an attachment in your notifications.

Notifications for meetings scheduled in Cisco Unified MeetingPlace Web Conferencing or MeetingTime.

Check the check box to Add "Click To Attend" URL as attachment.

Also, in the Cisco Unified MeetingPlace Gateway Configurations utility, click the Notification tab, then check the check box to Attach Links as URL. See Notification Tab.

Some Exchange Servers may block the receipt of attachments.

This option is turned off by default.


Step 3 Click Save.

Template Tab

The Template tab allows you to modify the text of your Cisco Unified MeetingPlace for Outlook notification template.

To edit a notification template:

Step 1 Click the Templates tab.

A list of the Cisco Unified MeetingPlace meeting details templates available to edit appears.

Step 2 Choose the language of the template to edit. Each template must be edited separately for each language.

Step 3 Click the Edit for the template you want to modify. The template opens in Microsoft WordPad.

Step 4 Follow customization instructions in Chapter 7, "Customizing Text-Based Meeting Notifications."

Step 5 Click Save.

Configuring Cisco Unified MeetingPlace for Outlook for Reservationless Meetings

The reservationless meeting feature allows users to start a meeting at any time, without scheduling resources in advance. For more information, see the documentation for Cisco Unified MeetingPlace Audio Server Release 5.3.

If reservationless meetings are available on your Cisco Unified MeetingPlace system, users can initiate and attend reservationless meetings through Cisco Unified MeetingPlace for Outlook.

To configure Release 5.3 to support reservationless meetings:

Step 1 In the ConfigClient utility, click the Client Options tab. To access the ConfigClient utility, see About Configuring the Cisco Unified MeetingPlace for Outlook Client Software.

Step 2 Check the check box to Display reservationless scheduling option (Requires MeetingPlace Web 4.0.)

Step 3 (Optional) Edit the reservationless meeting notification form. To open the form for editing, click the Template tab, then click the Edit button for the notification template for reservationless meetings.

For information on how to modify the notification template for reservationless meetings, see Chapter 7, "Customizing Text-Based Meeting Notifications."

Editing the critical meeting information on this form is not recommended.

Cisco Unified MeetingPlace Gateway Configuration Utility

The Cisco Unified MeetingPlace Gateway Configuration Utility allows you to change the configuration of the Cisco Unified MeetingPlace Gateway SIM, Notifications, and Cisco Unified MeetingPlace for Outlook. These settings are initially set with values you entered when you installed Release 5.3.

To access this utility: Choose Start > Settings > Control Panel > MeetingPlace Gateways.

The following sections describe the settings in this management utility.

Gateway SIM Tab

The Gateway System Integrity Manager (SIM) improves the reliability and serviceability of your Cisco Unified MeetingPlace for Outlook by:

•Detecting gateway outages and logging these errors in the Cisco Unified MeetingPlace Alarm Table

•Notifying you by alarm outdial if a problem with the gateway machine is detected

•Allowing a technical support representative to remotely administer and diagnose your Cisco Unified MeetingPlace for Outlook

For further information on the Gateway SIM tab, see the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.

Notification Tab

The Notification tab allows you to configure the hostnames of the Cisco Unified MeetingPlace Web Conferencing servers required for Cisco Unified MeetingPlace for Outlook notifications. Each field is described in the following table.

Field
Description

Version

The version of the Cisco Unified MeetingPlace notification gateway.

Web Hostname

The hostname of the Cisco Unified MeetingPlace Web Conferencing server used for internal meetings.

External Web Hostname

•If you have installed Release 5.3.0.138 or higher on a dedicated server, enter the hostname of your internal Cisco Unified MeetingPlace Web Conferencing server.

•If you have a DMZ configuration of Cisco Unified MeetingPlace Web Conferencing (to allow you to securely host meetings that include participants who are outside your firewall), enter the hostname of the Cisco Unified MeetingPlace Web Conferencing server in the DMZ.

•If you do not have a DMZ configuration, enter the same hostname you indicated in the Web Hostname field.

Use SSL (Corresponding to Web Hostname field)

If you have only one Cisco Unified MeetingPlace Web Conferencing server, check this check box to make all connections to this server secure.

If you have a segmented meeting access configuration, check this check box to make all connections to the internal Cisco Unified MeetingPlace Web Conferencing server secure.

Use SSL (Corresponding to External Web Hostname field)

If you have a segmented meeting access configuration, check this check box to make all connections to the external Cisco Unified MeetingPlace Web Conferencing server secure.

Attach Links as URL

Determines whether a click-to-attend link is included in notifications for meetings that are scheduled using MeetingTime or Cisco Unified MeetingPlace Web Conferencing.

Verbose Logging

Determines whether detailed entries should be logged to the Gateway SIM log. For best performance, turn off verbose logging. To troubleshoot, turn on verbose logging.


The following is important information about notifications:

•If the Cisco Unified MeetingPlace Web Conferencing host name changes, update the notification tab.

•Cisco Unified MeetingPlace Web Conferencing must be installed and running in order for click-to-attend links to work. If you do not have Cisco Unified MeetingPlace Web Conferencing installed, uncheck the check box to Attach Links as URL.

•If any of the following apply, check the check box to Attach Links as URL:

–In the Notification Options tab in the ConfigClient Utility, you checked the check box to Add MeetingPlace form with notifications, or

–In the Notification Options tab in the ConfigClient Utility, you checked the check box to Add Click-to-Attend URL as attachment.

•If you have a segmented meeting access (DMZ) configuration, users outside your firewall will receive a separate click-to-attend link directing them to the external web server.

Outlook Gateway Tab

The Outlook Gateway tab allows you to change some of the settings that were established during the Release 5.3 installation, such as the Exchange Server hostname and the password for the Windows user account. Each field is described in the following table.

You must restart the Outlook service to implement any changes to the Outlook Gateway tab.

Field
Description

Windows NT User Account

The user ID, password, and domain for the Cisco Unified MeetingPlace for Outlook account on the Windows server.

Outlook Profile

The Outlook profile used to log in to the Exchange mailbox. Each Outlook profile is preconfigured to connect with a specific Exchange Server and mailbox. Click Refresh to update the list of available profiles.

Generate Detailed Logs

Whether detailed entries should be logged to the Gateway SIM event log. Used for troubleshooting purposes and should not be selected.

Advanced

Click to access the Advanced Configuration window where you can specify how you want Cisco Unified MeetingPlace for Outlook to handle undeliverable messages. You can also specify a time zone.

Configure Client Setup

Click to open the Configure Client Setup Utility, where you can modify settings relating to servers, log in options, and client updates. You can also edit notification templates. See About Configuring the Cisco Unified MeetingPlace for Outlook Client Software.


Advanced Configuration

The Advanced Configuration window allows you to further configure your Cisco Unified MeetingPlace for Outlook. It is organized into three sections: Messages, Gateway Service, and Time Zone.

To
Do This

Ignore all undeliverable meeting invitations and non-meeting responses and leave them in the inbox.

In the Messages section, click Ignore Message.

Delete all undeliverable meeting invitations and non-meeting responses sent to the Cisco Unified MeetingPlace for Outlook mailbox.

In the Messages section, click Delete Message.

Forward all undeliverable meeting invitations and non-meeting responses to the administrator.

In the Messages section, click Forward to Administrator and enter an e-mail address in the field provided.

Continue having Cisco Unified MeetingPlace for Outlook attempt to recover the connection to the Exchange Server until the connection is restored.

In the Gateway Service section, click Indefinitely.

Manually recover any lost connections between Cisco Unified MeetingPlace for Outlook and the Exchange Server.

In the Gateway Service section, click Never.

Have Cisco Unified MeetingPlace for Outlook attempt for a specified number of times to recover the connection to the Exchange Server.

If Cisco Unified MeetingPlace for Outlook is unable to recover the connection, you can then manually recover the connection.

In the Gateway Service section, enter a number of attempts in the Specified Times field.

The default, -1, indicates an indefinite number of attempts.

Indicate the number of seconds the Cisco Unified MeetingPlace for Outlook service should wait between connection restoration attempts.

In the Gateway Service section, enter a number (in seconds) for Time to wait before retrying.

Indicate the number of minutes the Cisco Unified MeetingPlace for Outlook service should wait before recycling.

In the Gateway Service section, enter a number (in minutes) for Recycle service every.

Indicate what time zone your users will be sending and receiving their meeting invitations to.

In the Time zone section, choose the time zone in which your users conduct their work


Enabling Authentication and Security Options

If you select authentication and security options in the ConfigClient utility, you must also make changes described in this section.

Integrated Windows Authentication

If you check the check box to Use integrated Windows authentication in the Logins Tab:

•Make the following change to the registry:

hklm\software\Latitude\Mpweb\mpagent\remoteuserallowed=1

•On the Cisco Unified MeetingPlace Web Conferencing Administration page, enable web server authentication, as documented in the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.

SSL

SSL connections are recommended for extra security, especially if external users will attend meetings using an external Cisco Unified MeetingPlace Web Conferencing server in a DMZ. After the following changes are made, click-to-attend links from the servers you specify will be secure HTTPS links.

To allow Release 5.3 to take advantage of secure connections using SSL:

Step 1 If you have not already configured your Cisco Unified MeetingPlace Web Conferencing servers to use SSL, follow the instructions in the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.

Step 2 Select HTTPS options as described in Notification Options Tab.

Step 3 In the ConfigClient utility, in the Servers Tab, make sure that:

•The Gateway URL is set to https://hostname/cgi-bin.

•The DMZ Server URL is set to https://hostname.

Step 4 In the Notification tab (see Notification Tab), check the check box to Use SSL for the servers you want to have secure connections.

Step 5 For UK English, make the following registry change: 

[HKEY_LOCAL_MACHINE\SOFTWARE\Latitude\Cisco Unified MeetingPlace Notification 
Gateway\Language URLs]

"3"="https://%HOSTNAME%/attend/Type=Attend&uMTGId=%UMTGID%&VLang=3"

Step 6 For Japanese, make the following registry change: 

[HKEY_LOCAL_MACHINE\SOFTWARE\Latitude\Cisco Unified MeetingPlace Notification 
Gateway\Language URLs]

"6"="https://%HOSTNAME%/attend/Type=Attend&uMTGId=%UMTGID%&VLang=6"

System Manager Agents

System Manager Agents are system-wide parameters that you configure in MeetingTime 2001 and later. When these parameters are configured, users receive e-mail notifications about any:

•No-show recurring meeting

•Recurring meeting ending

For more information on System Manager Agents, see the documentation for Cisco Unified MeetingPlace Audio Server Release 5.3.

If the two recurring meeting triggers overlap, the no-show recurring meeting trigger overrides the recurring meeting ending trigger. The scheduler only receives the no-show notification.

No-Show Recurring Meeting

If a recurring meeting has no attendance for more than a prespecified number of periods, an e-mail notification is sent to the meeting organizer suggesting that they cancel the remainder of the recurring meeting series.

If the meeting was scheduled from Outlook, the notification includes a text message suggesting that the user cancel the meeting series from their Outlook calendar.

If the meeting was scheduled from Cisco Unified MeetingPlace Web Conferencing or MeetingTime, the notification includes a Click here to Cancel Meetings link that leads the user to a cancellation page on Cisco Unified MeetingPlace Web Conferencing.

Recurring Meeting Ending

If a recurring meeting series is within a prespecified number of periods before expiration, an e-mail notification is sent to the meeting organizer. The notification informs the meeting organizer that the series is set to expire and reminds them to schedule another recurring meeting if the series is to continue.

If the meeting was scheduled from Outlook, the notification suggests scheduling another recurring series using Outlook.

If the meeting was scheduled from Cisco Unified MeetingPlace Web Conferencing or MeetingTime, the notification includes a Click here to Schedule Another Series link that leads the user to the scheduling page where they can renew the meeting.

No other notifications are sent as the recurring meeting continues toward its expiration.