Index
A
action buttons 1-3
using 2-1
ANSWER button 2-2
answering a call 2-2
B
button 2-1
ANSWER 2-2
DIAL 2-5
Go Online/Offline 1-8
HANGUP 2-2
HOLD 2-3
Login/Logout 1-8
Settings 1-9
speed dial buttons 4-2
speed dial configuration dialog 4-3
UNHOLD 2-3
XFER 2-4
C
call 2-1
answering 2-2
disconnecting (ending) 2-2
making a call 2-5
placing a call on hold 2-3
retrieving a call from hold 2-3
transferring 2-4
can not login 5-1
color 5-2
SL button colors, meaning of 1-4
column, click header to sort in directory 3-2
D
department, directory column 3-2
DIAL button 2-5
dialing a call 2-5
directory 1-5
column descriptions 3-2
department column 3-2
directory number column 3-2
first name column 3-2
last name column 3-2
names do not display 5-2
picture of 3-1
sort by name or number 3-2
sort columns 3-2
status column 3-2
status icons 3-2
using 3-1
disconnecting a call 2-2
display area 1-3
E
ending a call 2-2
F
first name (directory column) 3-2
G
getting started 1-6
Go Online/Offline button 1-8
H
hanging up a call 2-2
hold
placing a call on 2-3
retrieving a call from hold 2-3
HOLD button 2-3
I
icons
line status 1-5
solid line 3-2
interface, using 1-3
L
last name (directory column) 3-2
line status icon 3-2
logging in to Cisco WebAttendant 1-8
logging out of Cisco WebAttendant 1-8
Login/Logout button 1-8
login failed 5-1
M
making a call 2-5
N
Netscape Navigator, do not use with Cisco WebAttendant 1-6
O
online, going 1-8
overview of Cisco WebAttendant 1-1
P
placing a call 2-5
R
requirements, Cisco IP Phone 1-1
S
settings, vewing 1-9
Settings button 1-9
SL buttons disappeared 5-1
SLs (Smart Lines) 1-4
flashing red (on hold) 1-4
flashing yellow (ringing) 1-4
light blue (active) 1-4
line state indicators 1-4
SL area 1-4
speed dial 4-1
number displays improperly 5-2
picture of area 4-2
setting buttons
using button configuration dialog box 4-3
using the directory 4-2
speed dial area 1-4
starting Cisco WebAttendant 1-7
status (directory column) 3-2
status icons
line 3-2
telephone 3-2
T
telephone status icon 3-2
transferring a call 2-4
troubleshooting 5-1
can not login 5-1
Cisco WebAttendant icons in system tray 5-2
color changes not available 5-2
login failed 5-1
names do not display in the directory 5-2
Netscape Navigator not supported 1-6
SLs disappeared and there is no server 5-1
speed dial number displays improperly 5-2
U
UNHOLD button 2-3
W
WebAttendant, Cisco
directory 3-1
getting started 1-6
handling calls 2-1
logging in 1-8
overview picture 1-2
speed dial 4-1
starting 1-7
using the interface 1-3
X
XFER (transfer) button 2-4
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