Table Of Contents

Feature Support by Protocol for the Cisco Unified IP Phone 8941 and 8945

Feature Support by Protocol for the Cisco Unified IP Phone 8941 and 8945

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This appendix provides information about feature support for the Cisco Unified IP Phones 8941 and 8945 using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 8.5(2).

Table E-1 provides a high-level overview of calling features and their support by protocol. This table focuses primarily on end-user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user interface differences and feature use, refer to the Cisco Unified IP Phone user guide.

The guide is available at this URL:

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

The specific sections that describe the features in the phone guide are referenced in Table E-1.

Table E-1 Cisco Unified IP Phones Feature Support by Protocol  

Features	Protocol		For More Information
	SCCP	SIP
Calling Features
Abbreviated Dialing	Supported	Supported	Basic Call Handling—Placing a Call: Additional Options
Agent Greeting	Supported	Supported	Basic Call Handling—Answering a Call
Audible Message Waiting Indicator (AMWI)	Supported	Supported	Accessing Voice Messages
Auto Answer	Supported	Supported	Using a Handset, Headset, and Speakerphone—Using Auto Answer
Auto-pickup	Supported	Supported
Automatic Port Synchronization	Supported	Supported
cBarge	Supported	Supported	Advanced Call Handling—Using a Shared Line
Block external to external transfer	Supported	Supported
Busy Lamp Field (BLF)	Supported	Supported	Advanced Call Handling—Using BLF to Determine a Line State
Busy Lamp Field (BLF) Pickup	Supported	Supported	Advanced Call Handling—Using BLF to Determine a Line State
Call Back	Supported	Supported	Basic Call Handling—Placing a Call: Additional Options
Call Display Restrictions	Supported	Supported
Call Forward All	Supported	Supported	Basic Call Handling—Forwarding Calls to Another Number
Call Forward All Breakout	Supported	Supported
Call Forward All Loop Prevention	Supported	Supported
Call Forward Busy	Supported	Supported	Basic Call Handling—Forwarding Calls to Another Number
Call Forward Configurable Display	Supported	Supported
Call Forward Destination Override	Supported	Supported
Call Forward No Answer	Supported	Supported	Basic Call Handling—Forwarding Calls to Another Number
Call Park	Supported	Supported	Advanced Call Handling—Storing and Receiving Parked Calls
Call Pickup/Group Call Pickup/Directed Call Pickup	Supported	Supported	Advanced Call Handling—Picking Up a Redirected Call on Your Phone"
Call Recording	Supported	Supported
Call Waiting	Supported	Supported	Basic Call Handling—Answering a Call
Caller ID	Supported	Supported	An Overview of Your Phone—An Overview of Your Phone—Understanding Phone Screen Features
Caller ID Blocking	Supported	Supported
Call Back	Supported	Supported
Cisco Extension Mobility	Supported	Supported	Advanced Call Handling—Using Cisco Extension Mobility
Cisco Extension Mobility Cross Cluster	Supported	Supported
Client Matter Codes (CMC)	Supported	Not supported	Basic Call Handling—Placing a Call: Additional Options
Computer Telephony Integration (CTI) Applications	Supported	Some support (such as Call Park, MWI)	Users do not interact with this feature directly. It is configured on Cisco Unified Communications Manager.
Configurable Call Forward Display	Supported	Supported
Direct Transfer	Supported	Supported
Directed Call Park	Supported	Supported	Advanced Call Handling—Storing and Receiving Parked Calls
Do Not Disturb (DND)	Supported	Supported	Basic Call Handling—Using Do Not Disturb
Distinctive Ring	Supported	Supported	Using Phone Settings—Customizing Rings and Message Indicators
Fast Dial Service	Supported	Supported	Advanced Call Handling—Speed Dialing
Forced Authorization Codes (FAC)	Supported	Not supported	Basic Call Handling—Placing a Call: Additional Options
Group Call Pickup	Supported	Supported
Hold/Resume	Supported	Supported	Basic Call Handling—Using Hold and Resume
Hold Reversion	Supported	Supported	Basic Call Handling—Using Hold and Resume
Hunt Group	Supported	Supported
Immediate Divert	Supported	Supported	Basic Call Handling—Answering a Call
Intercom	Supported	Supported	Basic Call Handling—Placing or Receiving Intercom Calls
Join	Supported	Supported	Basic Call Handling—Making Conference Calls
Join Across Lines	Supported	Supported	Basic Call Handling—Making Conference Calls
Log Out of Hunt Groups	Supported	Supported	Advanced Call Handling—Logging Out of Hunt Groups
Malicious Call ID	Supported	Supported	Advanced Call Handling—Tracing Suspicious Calls
Meet-Me Conference	Supported	Supported	Basic Call Handling—Making Conference Calls
Message Waiting Indicator	Supported	Supported
Mobile Connect	Supported	Supported	Advanced Call Handling—Answering a Call
Mobile Voice Access	Supported	Supported
Music on Hold	Supported	Supported
Mute	Supported	Supported	Basic Call Handling—Using Mute
Ringer Volume Control	Supported	Supported
On-hook Dialing	Supported	Supported	Basic Call Handling—Placing a Call: Basic Options
Other Group Pickup	Supported	Supported
Plus Dialing	Supported	Supported	Using Call Logs
Privacy	Supported	Supported	Advanced Call Handling—Using a Shared Line
Private Line Automated Ringdown (PLAR)	Supported	Supported
Programmable Feature Buttons	Supported	Supported	Feature descriptions throughout phone guide
Quality Reporting Tool (QRT)	Supported	Supported	Troubleshooting—Using the Quality Reporting Tool
Redial	Supported	Supported	Basic Call Handling—Placing a Call: Basic Options
Ring Setting	Supported	Supported
Secure Conference	Supported	Supported	Basic Call Handling—Making Conference Calls
Services	Supported	Supported
Services URL button	Supported	Supported
Shared Line	Supported	Supported	Advanced Call Handling—Using a Shared Line
Monitoring and Recording	Supported	Supported
Speed Dialing	Supported	Supported	Advanced Call Handling—Speed Dialing
Time-of-Day Routing	Supported	Supported
Transfer	Supported	Supported	Basic Call Handling—Transferring Calls
Transfer - Direct Transfer	Supported	Supported	Basic Call Handling—Transferring Calls
Time Zone Update	Supported	Supported
Voice Mail	Supported	Supported	Accessing Voice Messages section of the Phone Guide