Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-23

.cnf.xml configuration file 2-7

Numerics

10/100 PC port 3-3

See also access port

10/100 SW port 3-3

See also network port

802.1X

authentication server 1-25

authenticator 1-25

description 1-8

network components 1-25

supplicant 1-25

Troubleshooting 9-13, 9-14

802.1X Authentication menu

about 4-38

options

Device Authentication 4-42

EAP-MD5 4-42

Device ID   1

Realm   1

Shared Secret   1

802.1X Authentication Status menu

about 4-38

states 4-43

A

abbreviated dialing 5-3

AC adapter, connecting 3-7

access, to phone settings 3-15, 4-3

access port

10/100 PC 3-3

configuring 4-14

connecting 3-8

disabled 4-31

forwarding packets to 4-30

access to phone settings 4-2

Access web page 8-3, 8-12

adding

Cisco Unified IP Phones manually 2-14

Cisco Unified IP Phones using auto-registration 2-12

Cisco Unified IP Phones using auto-registration with TAPS 2-13

Cisco Unified IP Phones using BAT 2-14

users to Cisco Unified Communications Manager 5-23

Admin. VLAN ID 4-12

AdvanceAdhocConference service parameter 5-8

Alternate TFTP 4-13

Application Menu button 1-4, 5-21, 7-4

applications, menu of 1-4, 4-3, 5-21, 5-22, A-2

audible message waiting indicator 5-3

audience, for this document i-xiii

authenticated call 1-20

authentication 1-14, 3-14

authentication server, in 802.1X 1-25

Authentication URL 4-20

authenticator, in 802.1X 1-25

auto answer 5-3

Auto Call Select 4-23

Auto Line Select 4-22

auto-pickup 5-3

auto-registration

using 2-12

using with TAPS 2-13

auxiliary VLAN 2-4

B

backlight, turning on and off automatically 6-7

Backlight Idle Timeout 4-29, 6-9

Backlight On Duration 4-29, 6-9

Backlight On Time 4-29, 6-8

Backlight On When Incoming Call 4-29

barge 1-26, 5-4

call security restrictions 1-22

BAT (Bulk Administration Tool) 2-14

BLF for Call Lists 4-22

block external to external transfer 5-4

BootP 1-7

BOOTP Server 4-8

Bootstrap Protocol (BootP) 1-7

Busy Lamp Field (BLF) speed dial 5-4

C

cable lock, connecting to phone 3-10

call

authenticated 1-20

encrypted 1-20

security interactions 1-22

call display restrictions 5-5

caller ID 5-7

call forward

all 5-5

busy 5-5

destination override 5-6

display, configuring 5-5

no answer 5-5

no coverage 5-5

call forward display, configuring 5-5

CallManager 1-5 4-17

CallManager Configuration menu 4-17

call park 5-6

call pickup 5-6

call recording 5-6

call security restrictions using Barge 1-22

Call Statistics screen 7-16

call waiting 5-7

CAPF (Certificate Authority Proxy Function) 1-18, 3-15

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco Call Back 5-7

Cisco Discovery Protocol

See CDP

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-7

Cisco Unified CM User Options

description 5-24

Cisco Unified CM User Options web page

giving users access to 5-24

Cisco Unified Communications Manager

adding phone to database of 2-11

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-6

Cisco Unified Communications Manager Administration

adding telephony features using 5-2

configuring backlight using 6-7

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-14

adding to Cisco Unified Communications Manager 2-11

cleaning 9-25

configuration checklist 1-28

configuration requirements 1-27

configuring user services 5-22

features 1-2

figure 1-2

installation checklist 1-32, 1-33

installation overview 1-27

installation procedure 3-7

installation requirements 1-27

modifying phone button templates 5-20

mounting to wall 3-12

power sources 2-4

registering 2-11

registering with Cisco Unified Communications Manager 2-12, 2-13, 2-14

resetting 9-19

supported networking protocols 1-6

technical specifications C-1

troubleshooting 9-1

using LDAP directories 5-19

web page 8-1

cleaning the Cisco Unified IP Phone 9-25

Clear softkey 7-4, 7-13

client matter codes 5-8

conference

description 5-8

secure 1-21

conference joining 5-8

configuration file

.cnf.xml 2-7

creating 9-7

encrypted 1-18

modifying 6-1

overview 2-6

secure 2-7

XmlDefault.cnf.xml 2-7

configuring

from a Cisco Unified IP Phone 4-4

LDAP directories 5-19

overview 1-27

personal directories 5-19

phone button templates 5-20

softkey templates 5-21

startup network settings 3-14

user features 5-23

wideband codec 6-5

connecting

handset 3-7

headset 3-7

to AC adapter 3-7

to a computer 3-8

to the network 3-8

connection monitor

modifying duration time 4-16

Console Logs web page 8-3

Core Dumps web page 8-3

CTL file

deleting from phone 9-19

requesting 2-9

unlocking 4-39

custom phone rings

about 6-2

creating 6-2, 6-4

PCM file requirements 6-4

D

daisy chaining 9-15

data VLAN 2-4

Days Backlight Not Active 4-29, 6-8

Debug Display web page 8-3, 8-16

Default Router 1-5 4-11

Device Advertise G.722 4-28

Device Authentication 4-42

device authentication 1-17

Device Configuration menu

displaying 4-3

editing values 4-5

overview 4-2

sub-menus 4-17

Device Information web page 8-3, 8-4

DHCP

description 1-7

troubleshooting 9-10

DHCP Address Released 4-13

DHCP Enabled 4-13

DHCP Server 4-8

directed call park 5-8

Directories menu 1-4, 5-21

Directories URL 4-19

directory numbers, assigning manually 2-14

DNS server

troubleshooting 9-11

verifying settings 9-5

DNS Server 1-5 4-12

documentation

additional i-xv

for users A-3

Domain Name 4-8

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-12

do not disturb (DND) 5-9

DSCP For Call Control 4-32

DSCP For Configuration 4-32

DSCP For Services 4-32

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-42

editing, configuration values 4-5

encrypted call 1-20

encrypted configuration file 1-18

encryption

media 1-14, 1-18

signaling 1-14, 1-18

Enterprise Advertise G.722 4-28

Erase softkey 9-19

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-29

options

Forwarding Delay 4-30

Span to PC Port 4-30

Ethernet Information web page 8-3, 8-12

extension mobility 5-9

F

fast dial service 5-10

features

configuring on phone, overview 1-13

configuring with Cisco Unified Communications Manager, overview 1-12

informing users about 1-13

figure

cable connections 3-9

cable lock connection 3-11

Cisco Unified IP Phone features 1-2

file authentication 1-17

file format for RingList.xml 6-3

firmware, verifying version 7-15

Firmware Versions screen 7-15

forced authorization codes 5-10

Forwarding Delay 4-30

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-31

group call pickup 5-10

H

handset, connecting 3-7

headset 1-4, 5-21

audio quality 3-5

connecting 3-5

disabling 3-6

quality 3-6

sound quality 3-6

using 3-4

wideband 6-5

Headset Enabled 4-25

headset port 3-7

hold 5-10

hold reversion 5-11

Host Name 4-8

HTTP, description 1-8

HTTP Configuration menu

about 4-19

options

Authentication URL 4-20

Directories URL 4-19

Idle URL 4-20

Idle URL Time 4-20

Information URL 4-20

Messages URL 4-19

Proxy Server URL 4-20

Services URL 4-19

hunt group 5-11

Hypertext Transfer Protocol

See HTTP

I

icon

lock 1-20

padlock 1-20

shield 1-20

idle display

configuring 6-6

timeout 4-20

viewing settings 6-7

XML service 4-20, 6-6

Idle URL 4-20

Idle URL Time 4-20

image authentication 1-17

immediate divert 5-11

Immediate Divert enhanced feature 5-11

Information URL 4-20

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-2

preparing 2-11

procedure 3-7

requirements, overview 1-27

intercom 5-12

interference, cell phone 1-2

Internet Protocol (IP) 1-8

IP Address 4-9

IP address, troubleshooting 9-5

J

join across lines 5-12

L

language overlays B-1

LDAP directories, using with Cisco Unified IP Phone 5-19

Link Layer Discovery Protocol (LLDP)

description 1-8

network configuration 8-12

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

description 1-9

network configuration 8-12

Load Server 4-33

Locale Configuration menu

about 4-20

options

Network Locale 4-21

Network Locale Version 4-21

User Locale 4-21

User Locale Char Set 4-21

User Locale Version 4-21

Locale Installer B-2

localization

Installing the Cisco Unified Communications Manager Locale Installer B-2

phone button overlays for B-1

Locally Significant Certificate (LSC) 3-14

lock icon 1-20

Logging Display 4-32

log out of hunt group 5-12

Log Server 4-37

M

MAC address 4-8

malicious call identification (MCID) 5-13

manufacturing installed certificate (MIC) 1-17

Media Configuration menu

about 4-24

options

Device Advertise G.722 4-28

Enterprise Advertise G.722 4-28

Headset Enabled 4-25

Recording Tone 4-25

Recording Tone Duration 4-27

Recording Tone Local Volume 4-26

Recording Tone Remote Volume 4-26

Speaker Enabled 4-24

Video Capability Enabled 4-25

Wideband Headset 4-27

media encryption 1-18

meet-me conference 5-13

Messages URL 4-19

message waiting 5-13

metrics, voice quality 7-18, 8-18

MIC 1-17

mobile connect 5-13

mobile voice access 5-13

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-14

music-on-hold 5-14

N

native VLAN 2-4

Network Configuration Area items

LLDP-MED on SW port 8-12

LLDP on PC port 8-12

Network Configuration menu

about 4-7

displaying 4-3

editing values 4-4, 4-5

locking options 4-4

options

Admin. VLAN ID 4-12

Alternate TFTP 4-13

BOOTP Server 4-8

CDP on PC port 4-34

CDP on switch port 4-35

Default Router 1-5 4-11

DHCP Address Released 4-13

DHCP Enabled 4-13

DHCP Server 4-8

DNS Server 1-5 4-12

Domain Name 4-8

Host Name 4-8

IP Address 4-9

LLDP Asset ID 4-16

LLDP-MED on SW port 4-15

LLDP on PC port 4-15

LLDP power priority 4-16

Load Server 4-33

Log Server 4-37

MAC Address 4-8

Operational VLAN ID 4-12

PC Port Configuration 4-14

PC VLAN 4-15

Peer Firmware Sharing 4-36

RTP Control Protocol 4-34

Subnet Mask 4-9

SW Port Configuration 4-14

TFTP Server 1 4-10

TFTP Server 2 4-11

overview 4-1

unlocking options 4-4

Network Configuration web page 8-3, 8-6

network connectivity, verifying 9-4

networking protocol

802.1X 1-8

BootP 1-7

CDP 1-7

CPPDP 1-7

DHCP 1-7

HTTP 1-8

IP 1-8

LLDP 1-8

LLDP-MED 1-9

RTP 1-9

SCCP 1-9

TCP 1-10

TFTP 1-10

TLS 1-10

UDP 1-10

networking protocols, supported 1-6

Network Locale 4-21

Network Locale Version 4-21

network outages, identifying 9-9

network port

10/100 SW 3-3

configuring 4-14

connecting to 3-8

network requirements, for installing 3-2

network settings, startup configuration 3-14

network statistics 7-13, 8-12

Network Statistics screen 7-13

Network web page 8-3, 8-12

O

on hook call transfer 5-14

Operational VLAN ID 4-12

other group pickup 5-14

P

padlock icon 1-20, 4-4

PC, connecting to the phone 3-4

PCM file requirements, for custom ring types 6-4

PC Port Configuration 4-14

PC Port Disabled 4-31

PC VLAN 4-15

Peer Firmware Sharing 4-36

personal directories 5-19

phone button templates, modifying 5-20

phone settings access 4-2

physical connection, verifying 9-9

plugging in Cisco Unified IP Phone 3-7

power

connection 9-12

losing when changing connection type 9-12

providing to the Cisco Unified IP Phone 2-4

Power Save Configuration menu

about 4-28

options

Backlight Idle Timeout 4-29

Backlight On Duration 4-29

Backlight On Time 4-29

Backlight On When Incoming Call 4-29

Days Backlight Not Active 4-29

power source

description 2-4

external power 2-5

PoE 2-5

power injector 2-5

privacy 5-15

Proxy Server URL 4-20

Q

QoS Configuration menu

about 4-32

options

DSCP For Call Control 4-32

DSCP For Configuration 4-32

DSCP For Services 4-32

QRT softkey 5-15, 9-21

Quality Reporting Tool (QRT) 5-15, 9-21

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-25

Recording Tone Duration 4-27

Recording Tone Local Volume 4-26

Recording Tone Remote Volume 4-26

redial 5-15

reset, factory 9-20

resetting

basic 9-19

Cisco Unified IP Phone 9-19

continuously 9-8, 9-9

intentionally 9-11

methods 9-19

Reverting Focus Priority 4-22

ring activity 5-15

RingList.xml file format 6-3

RTP Control Protocol 4-34

S

SCCP

description 1-9

secure conference

description 1-21

establishing 1-21

identifying 1-21

restrictions 1-22

security restrictions 1-22

secure SRST reference 1-18

securing the phone with a cable lock 3-10

security

CAPF (Certificate Authority Proxy Function) 1-18, 3-15

configuring on phone 3-14

device authentication 1-17

encrypted configuration file 1-18

file authentication 1-17

image authentication 1-17

Locally Significant Certificate (LSC) 3-14

manufacturing installed certificate (MIC) 1-17

media encryption 1-18

secure configuration file 2-7

secure SRST reference 1-18

security profiles 1-18

signaling authentication 1-17

signaling encryption 1-18

Security Configuration menu 4-37

about 4-30

options

802.1X Authentication 4-38

802.1X Authentication Status 4-38

GARP Enabled 4-31

Logging Display 4-32

PC Port Disabled 4-31

Security Mode 4-32

Voice VLAN Enabled 4-31

Web Access Enabled 4-32

Security Mode 4-32

security profiles 1-18

services

configuring for users 5-22

description 5-16

subscribing to 5-22

Services URL 4-19

Services URL button 5-16

Settings menu access 3-15, 4-3

Settings softkey 1-6, 7-4

shared line 5-16

shield icon 1-20

signaling authentication 1-17

signaling encryption 1-18

silent monitoring 5-16

softkey templates, configuring 5-21

Span to PC Port 4-30

Speaker button, disabling 3-4

Speaker Enabled 4-24

speed dial, template for 5-20

speed dialing 5-3, 5-17

SRST

connection monitor duration parameter 4-16

description 4-18

secure reference 1-18

standard (ad hoc) conference 5-8

startup problems 9-2

startup process

accessing TFTP server 2-9

configuring VLAN 2-8

loading stored phone image 2-8

obtaining IP address 2-9

requesting configuration file 2-10

requesting CTL file 2-9

understanding 2-8

verifying 3-13

statistics

call 7-16

network 7-13, 8-12

streaming 8-16

Status menu 7-1, 7-3

status messages 7-4

Status Messages screen 7-4

Status Messages web page 8-3, 8-16

Stream 0 web page 8-16

Stream 1 web page 8-3, 8-16, 8-17

Stream 2 web page 8-3, 8-16, 8-17

Stream 3 web page 8-3, 8-17

streaming statistics 8-16

Subnet Mask 4-9

supplicant, in 802.1X 1-25

Survivable Remote Site Telephony

See SRST

SW Port Configuration 4-14

T

TAPS (Tool for Auto-Registered Phones Support) 2-13

TCP 1-10

technical specifications, for Cisco Unified IP Phone C-1

telephony features

abbreviated dialing 5-3

Audible message waiting indicator 5-3

auto answer 5-3

auto-pickup 5-3

barge 1-26, 5-4

block external to external transfer 5-4

Busy Lamp Field (BLF) speed dial 5-4

call display restrictions 5-5

caller ID 5-7

call forward configurable display 5-5

call park 5-6

call pickup 5-6

call recording 5-6

call waiting 5-7

Cisco Call Back 5-7

client matter codes 5-8

conference 5-8

directed call park 5-8

do not disturb (DND) 5-9

extension mobility 5-9

fast dial service 5-10

forced authorization codes 5-10

group call pickup 5-10

hold 5-10

hold reversion 5-11

hunt group 5-11

immediate divert 5-11

Immediate Divert enhanced feature 5-11

intercom 5-12

log out of hunt group 5-12

malicious call identification (MCID) 5-13

meet-me conference 5-13

mobile connect 5-13

mobile voice access 5-13

multilevel precedence and preemption (MLPP) 5-14

music-on-hold 5-14

on hook call transfer 5-14

other group pickup 5-14

privacy 5-15

redial 5-15

ring activity 5-15

services 5-16

Services URL button 5-16

shared line 5-16

silent monitoring 5-16

speed dialing 5-17

Time-of-Day Routing 5-17

transfer 5-17

video support 5-18

voice messaging system 5-18

TFTP

description 1-10

troubleshooting 9-4

TFTP Server 1 4-10

TFTP Server 2 4-11

time, displayed on phone 3-2

Time-of-Day Routing 5-17

TLS 2-7

transfer 5-17

Transmission Control Protocol

See 1-10

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-6

Cisco Unified IP Phone 9-1

DHCP 9-10

DNS 9-11

DNS settings 9-5

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-11

physical connection 9-9

services on Cisco Unified Communications Manager 9-6

TFTP settings 9-4

VLAN configuration 9-10

U

UI Configuration menu 4-21

options

Auto Call Select 4-23

Auto Line Select 4-22

BLF for Call Lists 4-22

Reverting Focus Priority 4-22

Wideband Headset UI Control 4-24

uncompressed wideband 1-1

Unlock softkey 4-40

User Datagram Protocol

See UDP

User Locale 4-21

User Locale Char Set 4-21

User Locale Version 4-21

user options web page

call forward settings 5-24

users

adding to Cisco Unified Communications Manager 5-23

configuring personal directories A-5

documentation for A-3

providing required information to 5-28, A-1

providing support to A-2

subscribing to services A-3

V

verifying

firmware version 7-15

startup process 3-13

Video Capability Enabled 4-25

video support 5-18

VLAN

auxiliary, for voice traffic 2-4

configuring 4-12

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 9-10

voice messaging system 1-4, 5-18, 5-21

voice messaging system, accessing A-4

voice quality metrics 7-18, 8-18

voice VLAN 2-4

Voice VLAN Enabled 4-31

W

wall mounting 3-12

Web Access Enabled 4-32

web page

about 8-1

Access 8-3, 8-12

accessing 8-2

Console Logs 8-3

Core Dumps 8-3

Debug Display 8-3, 8-16

Device Information 8-3, 8-4

disabling access to 8-4

Ethernet Information 8-3, 8-12

Network 8-3, 8-12

Network Configuration 8-6

Network Configuration web page 8-3

preventing access to 8-4

Status Messages 8-3, 8-16

Stream 0 8-16

Stream 1 8-3, 8-16, 8-17

Stream 2 8-3, 8-16, 8-17

Stream 3 8-3, 8-17

wideband codec, configuring 6-5

Wideband Headset 4-27

Wideband Headset UI Control 4-24

X

XmlDefault.cnf.xml 2-7