Table Of Contents
Resource Manager Configuration Tool
Overview of the Resource Manager Configuration Tool
Installing the Resource Manager Configuration Tool
Setting Up the Java Runtime Environment
Launching the Resource Manager Configuration Tool
Retrieving an Administrator Password
Uninstalling the Resource Manager Configuration Tool
Using the Resource Manager Configuration Tool
Using the System Configuration Tab
Using the General Settings Tab
Defining E-Mail Server Settings
Defining the Unconnected Endpoint Time Period
Specifying an IVR Message for Dial-in and Dial-out Endpoints
Defining Thresholds for Resource Allocation
Setting Table-Row Display
Setting the Command Delay
Setting the Log Level
Using the Scheduling Settings Tab
Accessing the Scheduling Settings Tab
Changing Call Authorization Settings
Modifying Default Meeting Settings
Modifying Default Recurring Meeting Settings
Using the UI Settings Tab
Using the Customized Settings Tab
Including and Removing Custom Time Zones
Customizing Branding
Customizing Billing
Using the DataBase Settings Tab
Using the Security Settings Tab
Using the SNMP Security Traps Settings Tab
Using the CDR Configuration Tab
Defining CDR Production
Specifying Scheduling Data for the CDR
Specifying Meeting Scheduling and Meeting Type Information for the CDR
Specifying Attendee Data for the CDR
Specifying Terminal Data for the CDR
Specifying Network Device Data for the CDR
Specifying Resource Data for the CDR
Specifying Actual Information for the CDR
Resource Manager Configuration Tool
This appendix provides information on the requirements, setup and use of the Resource Manager Configuration Tool. The topics in this section include:
•
Overview of the Resource Manager Configuration Tool
•Installing the Resource Manager Configuration Tool
•Launching the Resource Manager Configuration Tool
•Uninstalling the Resource Manager Configuration Tool
•Using the Resource Manager Configuration Tool
Overview of the Resource Manager Configuration Tool
During the initial installation of Resource Manager, network environment settings are defined and configurable elements, such as page length and meeting identifiers, are set to default values. This enables Resource Manager to run upon installation without need for additional configuration.
The Resource Manager Configuration Tool, a client-server application that is based on Java™ Web Start, enables the system administrator to configure Resource Manager system settings, set CDR preferences, and modify default value settings.
Installing the Resource Manager Configuration Tool
This section includes procedures related to the installation of the Resource Manager Configuration Tool.
Setting Up the Java Runtime Environment
Java Runtime Environment must be installed on the client machine before you can use the Resource Manager Configuration Tool. The setup of the Java Runtime Environment is the first part of the installation process.
Procedure
Step 1 Go to http://cuvcmrm_serverhost:port/cuvcmrm-config.
Step 2 The first time you access the Resource Manager Configuration Tool, it detects whether or not Java Runtime Environment is installed on the client machine (such as the user's computer).
If Java Runtime Environment is not installed on the client machine, a download message appears.
Step 3 In the message window, click Install Java Runtime Environment.
Step 4 On the Java download web page, click download.
The Java Runtime Environment is installed on the client machine (your computer).
Step 5 To return to the Resource Manager Configuration Tool, in the Java download web page, click previous page.
Launching the Resource Manager Configuration Tool
The Resource Manager Configuration Tool is accessible from any client machine on which the Java Web Start application is installed.
Procedure
Step 1 Go to http://cuvcmrm_serverhost:port/cuvcmrm-config.
The Resource Manager Configuration Tool launch page appears.
Step 2 Click Launch Resource Manager Configuration Tool.
A message window that includes a progress bar, appears. The Resource Manager Configuration Tool automatically checks for the latest version of the Java Web Start application on the client machine, and then starts the Resource Manager Configuration Tool.
Step 3 If a warning message appears stating that the digital signature is invalid and asking if you want to run the application, click Run.
Note To avoid the appearance of this message upon launch of the Resource Manager Configuration Tool from the same site address, in the message window, click Always trust content from this publisher, and then click Run.
Step 4 On the Resource Manager Configuration Tool launch page, click Launch Resource Manager Configuration Tool.
A welcome splash screen appears and then a message that a connection the resource management component of Cisco Unified Videoconferencing Manager is being established.
Step 5 In the login window that appears, in the Login ID field, enter your login ID and in the Password field, enter your administrator password.
Step 6 Click Login.
The Resource Management component of the Cisco Unified Videoconferencing Manager Configuration Tool window opens.
Retrieving an Administrator Password
A forgotten administrator password can be retrieved by using the following procedure.
Procedure
Step 1 In the login window, click the downward-pointing arrow button.
The lower part of the login window appears.
Step 2 In the Send Admin Password for Login ID field, enter your login ID.
Step 3 Click Send.
The administrator password is sent to the email associated with the login ID.
Uninstalling the Resource Manager Configuration Tool
This section describes how to uninstall the Resource Manager Configuration Tool when you are working with Java Runtime Environment.
Procedure
Step 1 From the Windows operating system Start menu, go to Settings > Control Panel > Add or Remove Programs.
Step 2 From the list of programs, select Resource Manager Configuration Tool, and then click Remove.
The Resource Manager Configuration Tool is removed from the operating system.
Using the Resource Manager Configuration Tool
The Resource Manager Configuration Tool consists of the following tabs:
•System Configuration—See the "Using the System Configuration Tab" section.
•CDR Configuration—See the "Using the CDR Configuration Tab" section.
Using the System Configuration Tab
The System Configuration tab is used for defining system configuration settings for Resource Manager. The System Configuration tab contains the following sub-tabs:
•General Settings—See the "Using the General Settings Tab" section.
•Scheduling Settings—See the "Using the Scheduling Settings Tab" section.
•UI Settings—See the "Using the UI Settings Tab" section.
•Customized Settings—See the "Using the Customized Settings Tab" section.
•DataBase Settings—See the "Using the DataBase Settings Tab" section.
•Security Settings—See the "Using the Security Settings Tab" section.
•SNMP Trap Servers Settings—See the "Using the SNMP Security Traps Settings Tab" section.
Using the General Settings Tab
On the General Settings tab, you can define and modify general system settings for the Resource Manager server. Procedure
Note The Resource Manager Configuration Tool opens by default on the General Settings tab. The values that appear on the tab when it opens are the values currently defined for the system.
Defining E-Mail Server Settings
On the General Settings tab, in the E-Mail Server Settings section, you can define settings that are used by Resource Manager to send e-mail notifications, such as meeting reservations and meeting updates, to users and administrators.
Procedure
Step 1 To designate the host, in the Host field, enter an IP address or domain name for use as the mail server address.
Step 2 To designate the mail server communications port to be used, in the Port field, enter the port name.
Step 3 To enable access to the e-mail server, in the Login ID field, enter the e-mail server Login ID and then in the Password field, enter the email server Password.
Step 4 For an e-mail notification to be sent to the meeting organizer in the event of a meeting failure, check E-mail upon meeting failure for meeting organizer, and then check one or more of the following meeting failure check boxes:
–Meeting creation
–EP abnormal connection
–EP connection
•Dial-in considered—This check box is only active if you check EP connection.
If you check Dial-in considered, dial-in connections are considered as endpoints and email notifications are sent in the case of a dial-in connection failure.
In the event of a meeting failure, the relevant e-mail notifications are sent according to your selection.
Step 5 Click Save.
Defining the Unconnected Endpoint Time Period
If there is a connection request, and an endpoint does not respond within the designated time-out period, the system classifies the endpoint as an unconnected endpoint.
Procedure
Step 1 In the EP Unconnected Time Out field, enter a value in seconds.
If an endpoint is does not respond after the specified period of time, the endpoint is considered unconnected.
Step 2 Click Save.
Specifying an IVR Message for Dial-in and Dial-out Endpoints
This section enables you to configure Resource Manager to play an IVR (interactive voice response) message when a user joins a meeting. These messages are in the MCU and are identified according to the message index used by administration.
Procedure
Step 1 To specify the IVR message to be received by dial-in endpoints, in the IVR message index section, in Message index for Dial-in endpoints, enter the message-index number of the message.
Step 2 To specify the IVR message to be received by dial-out endpoints, in the IVR message index section, in Message index for Dial-out endpoints, enter the message-index number of the message.
Step 3 Click Save.
Defining Thresholds for Resource Allocation
If more than one MCU is able to host a meeting, Resource Manager allocates the meeting according to a load balancing principle that takes into account threshold definitions. If the maximum threshold is exceeded, the Resource Manager uses the ports of a single MCU until they are all in use, and then continues to another MCU. In this way, space is reserved on other MCUs for larger meetings, for example, and any unnecessary spanning of ports on multiple MCUs is prevented.
Procedure
Step 1 To define the minimum threshold value, in the Resource Allocation section, in the Low-Usage Threshold field, enter a percentage of the total MCU ports permitted for scheduling by Resource Manager at any given time.
Step 2 To define the maximum threshold value, in the Max. Reservation Threshold field, enter a percentage of the total MCU ports permitted for scheduling by Resource Manager at any given time. The default is 80%; 20% port resources are reserved for extended meetings or additional unscheduled resourcing needs.
Step 3 Click Save.
Note If a meeting spans multiple MCUs for purposes of bandwidth optimization, an additional port is required on each MCU. For example, for a meeting that spans two MCUs, and where there are three participating endpoints using ports on one MCU and four participating endpoints using ports on another MCU, 9 ports are required (7 endpoints + 2 MCUs).
Setting Table-Row Display
The number of rows that are displayed in tables in Resource Manager, such as tables on the All Meetings tabs in Resource Manager, is designated in the Display Setting section.
Procedure
Step 1 In the Display Settings section, in the Number of table rows per page field, enter a row quantity.
Tables in Resource Manager are displayed with the specified number of rows.
Step 2 Click Save.
Setting the Command Delay
You can define the amount of time that Resource Manager waits between the sending of internal messages to an MCU.
Procedure
Step 1 In the Delay between two commands from Resource Manager to MCU field, enter a time in milliseconds.
Step 2 Click Save.
Setting the Log Level
You can select from three levels of detail for a log files. The more detailed a log file, the larger the log file.
Procedure
Step 1 In the Log Level section, select from one of the following options
–WARN—This is the standard, recommended setting in most cases.
–INFO—This setting includes more detailed information in the log file.
–DEBUG—This setting includes issue details in the log file and produces the most detailed log.
Step 2 Click Save.
Using the Scheduling Settings Tab
On the Scheduling Settings tab, the system administrator configures basic system settings for the Resource Manager server.
Accessing the Scheduling Settings Tab
Use the following procedure to open the Scheduling Settings tab.
To open the Scheduling Settings tab, in the Resource Manager Configuration Tool, on the System Configuration tab, click the Scheduling Settings tab.
Note The values displayed on the tab are the values currently in the system.
Changing Call Authorization Settings
By default, endpoint initiated calls and MCU-to-endpoint calls require authorization by Resource Manager before they are admitted into a Resource Manager scheduled meeting, and dial-in calls from unresolved PSTN/ISDN terminals are not authorized. If required, you can remove the need for authorization of these types of calls, and thereby improve performance.
Procedure
Step 1 To admit endpoint-initiated calls without authorization, check Authorize Endpoint Initiated Calls.
Resource allocation is performed in the same way as it is for ad hoc calls initiated by Resource Manager.
Step 2 To set the duration of endpoint initiated calls, in the Duration of Endpoint Initiated Calls field, enter a value in minutes. The default value is 30 minutes.
Resource Manager uses this value in resource allocation and meeting creation.
Step 3 MCU-to-endpoint calls are authorized according to meetings scheduled in Resource Manager. To admit MCU-to-endpoint calls without authorization, uncheck Authorize MCU Calls.
Step 4 To admit calls from unresolved PSTN ISDN terminal calls that do not have sufficient source information, check Admit Unresolved PSTN/ISDN Calls.
Note For unresolved PSTN/ISDN calls to be admitted, even without the need for authorization, there must be sufficient, available resources, such as additional reserved PSTN/ISDN ports or PSTN/ISDN ports that become available because terminals are deleted from a current meeting.
Step 5 Click Save.
Modifying Default Meeting Settings
In the Meeting Scheduling section, you can change the default meetings settings, according to your requirements.
Procedure
Step 1 From the Default Dialing Mode list, select Dial-in or Dial-out.
If you select Dial-in, meeting participants enter a meeting by dialing into the meeting.
If you select Dial-out, the Resource Manager system dials out to meeting participants.
Step 2 In the Meeting ID Length field, enter a value for the number of characters allowed in meeting ID strings.
Step 3 In the Meeting ID Prefix field, enter a numeric value for the meeting prefix. The prefix must be shorter than the number specified in the Meeting ID Length field.
Step 4 In the Minimum # Terminals allowed in a Scheduled Meeting field, enter the minimum number of terminals that must be selected in the Resource Manager interface for a scheduled meeting to be considered valid.
Step 5 In the Maximum # Terminals allowed in a Scheduled Meeting field, enter the maximum number of terminals allowed to take part in a scheduled meeting.
Step 6 In the Minimum # Terminals allowed in an Ad-Hoc Meeting field, enter the minimum number of terminals that must be selected in the Resource Manager interface for an ad-hoc scheduled meeting to be considered valid.
Step 7 In the Maximum # Terminals allowed in an Ad-Hoc Meeting field, enter the maximum number of terminals allowed to take part in an ad-hoc meeting.
Step 8 To specify the amount of time prior to the scheduled start of a meeting that the meeting actually begins, in the Launch Meetings <n> Minutes before scheduled start field, enter a value in minutes.
Step 9 To specify the amount of time that a meeting can be extended after the scheduled end of the meeting, in the Meeting Auto Extension Length field, enter a value in minutes.
Step 10 In the Allowable Scheduling Interval field, from the From list, select a unit of time (Minutes, Hours or Days) and then enter a value for the minimum amount of time allowed between the scheduling of a meeting and the meeting's scheduled start-time. From the To list, select a unit of time (Minutes, Hours or Days) and then enter a value for the maximum amount of time allowed between the scheduling of a meeting and the meeting's scheduled start-time.
Note Allowable Scheduling Interval settings do not apply to ad-hoc meetings.
Step 11 To set the minimum and maximum length for a scheduled meeting, in the Allowable Duration for a Scheduled Meeting field, From list, select a unit of time (Minutes, Hours or Days) and then enter a value for the minimum duration of a scheduled meeting. From the To list, select a unit of time (Minutes, Hours or Days), and then enter a value for the maximum duration of a scheduled meeting.
Step 12 To set the minimum and maximum length for an ad-hoc meeting, in the Allowable Duration for an Ad-Hoc Meeting field, from the From list, select a unit of time (Minutes, Hours or Days) and then enter a value for the minimum duration of a scheduled meeting. From the To list, select a unit of time (Minutes, Hours or Days), and then enter a value for the maximum duration of an ad-hoc meeting.
Step 13 To define the duration of time a meeting is allowed to remain in Waiting Room mode until the meeting host joins, click Waiting Room Timeout, and then enter a value in the <n> Minutes After The Waiting Room Start field.
Note If the host does not join within the specified period of time, the meeting ends.
Step 14 Click Save.
Modifying Default Recurring Meeting Settings
You can modify the default value for the period of time for which resources are allocated, and for which email notifications detail upcoming meeting instances for participants.
Procedure
Step 1 In the Recurring Meeting Scheduling section, in the Schedule Recurring Meetings field, enter a value in days.
Step 2 Click Save.
In Resource Manager, when a recurring meeting is scheduled, Resource Manager allocates all required meeting resources for the meeting instances that are scheduled during the specified time period. At the start of each time period, Resource Manager sends an email to invited participants that details the meeting instances scheduled to occur during that time period. At the end of the time period, the process repeats itself until all meeting instances are scheduled
Using the UI Settings Tab
On the UI Settings tab, you can simplify the Resource Manager web interface by defining which windows in the following sections of the Resource Manager user interface are hidden from the user.
•IP Topology—Tab in Admin > Network Management.
•ISDN Topology—Tab in Admin > Network Management.
•Gatekeeper Definition—Gatekeeper/SIP server tab in Admin > Resource Management.
•Meeting Scheduling / Meeting Templates—Sections accessible via the User sidebar menu.
•All Meetings—Section accessible via the Admin sidebar menu.
•My Meetings—Section accessible via the User sidebar menu.
•Advanced Settings—Section accessible via the Admin sidebar menu.
•User Management—Section accessible via the Admin sidebar menu.
•Other Settings—Tab in Scheduling a New Meeting window and in Meeting Details window.
•Customization Tool—Button on upper-right of the application window that provides access to the Customization Tool window in which you customize terminology in the CUVCM RM web interface.
Procedure
Step 1 Click the UI Settings tab.
Step 2 To hide a Resource Manager Web user interface area listed on the UI Settings tab, uncheck the relevant check box.
Step 1 To display a Resource Manager Web user interface area listed on the UI Settings tab, uncheck the relevant check box.
Step 2 Click Save.
Using the Customized Settings Tab
On the Customized Settings tab, you can add, delete or modify time zone settings.
Including and Removing Custom Time Zones
The Customized Time Zone(s) area lists non-standard time zones and time zones that are not included in the standard Java time-zone set used in Resource Manager. If there are no additional time zones, the Customized Time Zone(s) area is empty.
Procedure
Step 1 To view a time zone profile, right-click a time zone in the Customized Time Zone section.
Step 2 To add a time zone to the list, click Add a New Time Zone.
A Resource Manager Configuration Tool window opens in which you define a custom time zone.
Step 3 In the Time Zone Name field, enter the name of the new time zone.
Note A time zone name cannot be changed after it is saved.
Step 4 To define the time difference in relation to Greenwich Mean Time (GMT), in the Time Difference from GMT section, select an hour and a minute value.
Step 5 If the time zone takes into account daylight saving time, check Observes Daylight Saving.
The fields in the lower section of the window become active.
Step 6 In the Daylight Saving field, enter the daylight saving time value for the time zone, in minutes.
Step 7 To specify when daylight savings time begins, in the DST Start Time section, click one of the option buttons, depending on how you prefer the date and time to be displayed, and then select from the date and time lists to specify the precise start time.
Step 8 To specify when daylight savings time ends, in the DST End Time section, click one of the options buttons, depending on how you prefer the date and time to be displayed, and then select from the date and time lists to specify the precise end time.
Note It is recommended that you select the same date and time display for both the start and end times.
Step 9 Click Save.
Step 10 Click Close.
On the Custom Settings tab, the new time zone appears in the list in the Custom Time Zones area.
To delete a time zone from the Custom Time Zones list, before you save your settings, click on the time zone in the list, and then click Remove.
To reset Custom Time Zones to the original list, before you save your settings, click Reset to undo settings.
Caution If you create a custom time zone that has the same name as the key string in a default Java time zone, the new custom time zone overrides the rules of the default Java time zone.
Caution Because the start time for daylight saving time in the U.S.A. is scheduled to change in the year 2007, the changes that reflect the new daylight saving time rules must be made in the definition of a custom time zone and then saved with a name that is identical to the main string of the Java default time zone.
Customizing Branding
Customized branding is only possible if it is part of the Resource Manager license agreement.
In the Branding Customized section, you can select a product or vendor logo that you want to display in Resource Manager.
For use in Resource Manager, the logo must be a .gif file with a maximum height of 45 pixels and a maximum width of 250 pixels.
Procedure
Step 1 In the Product Logo File Name field, enter the name of a file that contains the logo, or click Browse to select the file.
Step 2 In the URL field, enter a URL for the company that provides the branded logo and can authorize its use.
Step 3 If you want to restore the vendor logo default, check Reset to Default.
Note The Vendor logo branding check box is only active if the license permits vendor logo branding. You can also change the product logo in Resource Manager, in the Admin > Advanced Settings, on the Look and Feel tab.
Customizing Billing
You can customize some aspects of billing for meeting scheduling, including a custom billing field label, and the value format.
Procedure
Step 1 From the Billing Code Field property list, select one of the following display rules:
–Show the field as mandatory
–Show the field as optional
–Don't show the field
Step 2 To include a customized field label, click Customized Field Label, and then in the field that becomes active, enter the custom text for the billing code field.
Step 3 In the Field Length field, enter the maximum number of characters allowed in the Billing Code field.
Step 4 If you want the field length to be restricted according the maximum field length that you specify, check Enforce Full Length.
Step 5 From the Field Type list, select one of the following options for a permissible field code
–Any
–Alphabetic
–Alphanumeric
–Numeric
Step 6 Click Save.
Using the DataBase Settings Tab
On the Database Settings tab, you can configure database server settings.
Procedure
Step 1 In the Server name field, the default database server name appears and can be modified if necessary.
Step 2 In the Server Port field, the database port number of the database server automatically appears.
Step 3 In the Connection Account field, enter the user account name used by Resource Manager to connect to the database. "Root" appears by default.
Step 4 In the Connection Password field, enter a password for use by Resource Manager when a connection to the database server is established.
Step 5 To make sure the database configuration is correct, click Test.
A message window shows the test results.
Step 6 To revise the settings on the DataBase Settings tab, click Reset. The values on the tab are reset.
Step 7 Click Save.
Step 8 To apply changes, restart Resource Manager.
Using the Security Settings Tab
On the Security Settings tab, you configure password and other security settings.
Procedure
Step 1 On the System Configuration tab, click the Security Settings tab.
Step 2 For a password to appear in the user profile, check Display password in user profile.
Step 3 To enable password modification in the user profile, click Modify password in user profile.
Step 4 To restrict passwords to secure passwords only, check Allow only secure passwords.
Step 5 In the Minimum password length field, enter the total number of characters and digits allowed in a password.
Step 6 In the Password to expire in <n> day(s) field, enter a value in days. This is the amount of time that a password is valid.
Step 7 In the Maximum Login attempts field, enter the maximum number of times a user can enter an incorrect password, after which Resource Manager rejects further attempts.
Step 8 In the Cannot be the same as the last <n> password(s) field, enter the amount of previous passwords that are considered in relation to a new password.
Step 9 If you want a log in message to appear in Resource Manager, check display login message, and then in the free-text field that becomes active, enter the log in message text.
Step 10 Click Save.
Using the SNMP Security Traps Settings Tab
Resource Manager sends traps to the SNMP traps server. On the SNMP Security Traps Settings tab, you can define the IP addresses and port numbers of the SNMP trap servers to Resource Manager sends traps.
Procedure
Step 1 In the Customized Trap Server Settings section, in the SNMP Trap Servers area, select an SNMP trap server from the list.
In the Selected SNMP Trap Server area, the details of the selected SNMP trap server are displayed in the fields.
–In the Server IP Address field, a default server IP address appears. Modify the address as you require.
–In the Server Port field, the default server port appears as read-only information that cannot be modified.
Step 2 To add a new SNMP Trap Server to the list, in the Server IP Address field, enter an IP address for the new server, and then click New.
The new SNMP IP address appears in the SNMP Trap Servers list.
Step 3 To update the SNMP trap server IP address, select a server from the list, modify the entry in the Server IP Address field, and then click Update.
Step 4 To delete an SNMP trap server from the SNMP Trap Servers list, select a server from the list, and then click Delete.
Step 5 To undo settings, click Reset.
Step 6 Click Save.
Using the CDR Configuration Tab
CDRs (Call Data Records) are created and stored in XML format by Resource Manager when the Enable XML CDR option is checked in the CDR Production tab (see the "Defining CDR Production" section). The CDRs contain comprehensive records of each call. These records are useful for analyzing and tracking system use, as well as for supporting diagnostics and billing. The CDR Configuration tab contains the following tabs:
•CDR Production—See the "Defining CDR Production" section.
•CDR Scheduling—See the "Specifying Scheduling Data for the CDR" section.
•Actual Information—See the "Specifying Actual Information for the CDR" section.
Note For detailed technical information about the XML tags used in the CDRs, and their attributes, see Appendix D, "CDR XML Tags and Attributes".
Defining CDR Production
On the CDR Production tab, the system administrator enables or disables the production of CDRs, and adjusts CDR-related variables.
Procedure
Step 1 To enable the production of CDRs in XML format, check Enable XML CDRs.
Step 2 In the Minimum connection required to produce CDRs field, enter a value in seconds for the minimum length of time a terminal must be connected before an entry for that terminal is created in the Actual Information section of the CDR.
If the terminal is connected to a meeting for the specified minimum time or longer, the CDR records the actual connection time as the total connection time for that terminal.
If a terminal is connected to a meeting for less than the specified minimum time, the CDR records the total connection time for that terminal as zero in the CDR.
Step 3 In the File prefix name field, the default prefix "CDR" appears. Enter a different prefix, if required.
The prefix appears before ".xml" in the CDR file name.
Note A standard Resource Manager installation creates a directory named Resource Manager in the Program Files directory (for example, C:\Program Files\Resource Manager). CDR files are stored in a default sub-directory cdrdata. For example, C:\Program Files\Resource Manager\cdrdata\cdrfilename.xml.
Step 4 To specify how often CDRs are produced, click one of the following options:
–One file per meeting—One CDR file is created for each meeting occurrence.
–One file every day—This is the default selection. The CDR file contains information for every scheduled meeting within a 24-hour period.
Note CDR file names are labeled by date, followed by a sequential identifier.
Note Filename suffixes are sequential regardless of how often a CDR is produced, and even if a different CDR production-time option is selected.
Step 5 To allow streaming to a Radius server for billing purposes, check Use RADIUS server.
The related fields become active.
Step 6 In the IP Address field, enter the IP address for the Radius server.
Step 7 In the Port field, enter the port designated for use by the Radius server.
Step 8 In the Shared Secret field, enter a password for the Radius server.
The shared secret password is used by Resource Manager and the Radius server exclusively, as part of the security system.
Note If you do not select Use RADIUS server, the IP Address, Port and Shared Secret fields include read-only information by default.
Specifying Scheduling Data for the CDR
On the Scheduling Data tab, you can select information related to scheduled meetings for inclusion in the CDR.
Note Required items in the CDR are read-only on the Scheduling Data tab.
The Scheduling Data tab contains the following tabs
•Meeting—See the "Specifying Meeting Scheduling and Meeting Type Information for the CDR" section.
•Attendees—See the "Specifying Attendee Data for the CDR" section.
•Terminals—See the "Specifying Terminal Data for the CDR" section.
•Network Devices—See the "Specifying Network Device Data for the CDR" section.
•Resources—See the "Specifying Resource Data for the CDR" section.
Specifying Meeting Scheduling and Meeting Type Information for the CDR
On the Meeting tab, you can select meeting scheduling and meeting type information for inclusion in the CDR.
Procedure
Step 1 To include meeting scheduling and meeting type information in the CDR, on the Meeting tab, check each appropriate check box as detailed in Table B-1.
Step 2 Click Save.
Specifying Attendee Data for the CDR
On the Attendees tab, you can select information about attendees for inclusion in the CDR.
Procedure
Step 1 To include information in the CDR about meeting attendees, on the Attendees tab, check each appropriate check box as detailed in Table B-2.
Step 2 Click Save.
Specifying Terminal Data for the CDR
On the Terminals tab, you can select information about terminals for inclusion in the CDR, as well as associate terminal information with other information in the CDR.
Procedure
Step 1 To include and associate information about terminals in the CDR, on the Terminals tab check each appropriate check box as detailed in Table B-3.
Step 2 Click Save.
Specifying Network Device Data for the CDR
On the Network Devices tab, you can select network device information to include in the CDR, as well as associate network device information with other information in the CDR.
Procedure
Step 1 To include and associate network device information in the CDR, on the Network Devices tab check each appropriate check box as detailed in Table B-4.
Step 2 Click Save.
Specifying Resource Data for the CDR
On the Resources tab, you can select resource information to include in the CDR.
Procedure
Step 1 To include resource information in the CDR, on the Resources tab check each appropriate check box as detailed in Table B-5.
Step 2 Click Save.
Specifying Actual Information for the CDR
On the Actual Information tab, you can select the type of actual meeting information (information about actual occurrences that may or may not have been scheduled) for inclusion in the CDR.
Procedure
Step 1 To include actual meeting information in the CDR, on the Actual Information tab check each appropriate check box as detailed in Table B-6.
Step 2 Click Save.
Table B-6 CDR Configuration tab: Actual Information tab check boxes
Check box
(as per sections on tab)
|
x=required in CDR; checked by default; read-only
|
Information saved in CDR, if check box is checked
|
Meeting Status
|
x
|
Meeting status
|
Reason Failed
|
|
Reason for each meeting failure
|
Actual Start Time
|
|
Actual start time of each meeting (not necessarily the same as the scheduled start time)
|
Actual End Time
|
|
Actual end time of each meeting (not necessarily the same as the scheduled end time)
|
Terminals Registered to Resource Manager
|
Terminal ID
|
|
ID of each participating terminal
|
Alias
|
|
Alias of each participating terminal
|
IP/ISDN/SIP
|
|
Terminal type (IP, ISDN or SIP) of each participating terminal
|
Dial String
|
|
Dial string of each participating terminal
|
Terminals Registered to Resource Manager: Connection Information
|
Total Connection Time
|
|
Total time each terminal is actually connected
|
Connection Records
|
|
Number of actual connections and disconnections made by each terminal
|
Connection Time
|
|
Actual initial-connection time of each terminal
|
Disconnection Time
|
|
Actual disconnection time of each terminal
|
Reason for Disconnection
|
|
Reason for each terminal's disconnection
|
Dial In / Out
|
|
Record of dial-in or dial-out occurrences for each terminal
|
Reason for Connection Failed
|
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Reason for a terminal's failure to connect
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Failing Attempts
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Number of failed attempts by a terminal to connect
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Last Failure Cause
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|
Cause of last terminal failure
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External Terminals
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Alias
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Alias of each participating terminal
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IP/ISDN/SIP
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Terminal type (IP, ISDN or SIP) of each participating terminal
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Dial String
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|
Dial string of each participating terminal
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External Terminals: Connection Information
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Total Connection Time
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Total time each external terminal is actually connected
|
Connection Records
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|
Number of actual connections and disconnections made by each external terminal
|
Connection Time
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Actual initial-connection time of each external terminal
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Disconnection Time
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Actual disconnection time of each external terminal
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Reason for Disconnection
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Reason for each external terminal's disconnection
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Dial In / Out
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|
Record of dial-in or dial-out occurrences for each external terminal
|
Reason for Connection Failed
|
|
Reason for an external terminal's failure to connect
|
Failing Attempts
|
|
Number of failed attempts by an external terminal to connect
|
Last Failure Cause
|
|
Cause of last external-terminal failure
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