Table Of Contents
Release Notes for Cisco Unified Videoconferencing Manager Release 7.2
Contents
Introduction
System Requirements
Minimum Hardware Requirements for Cisco Unified Videoconferencing Manager (CUVCM)
Supported Operating Systems
Cisco Media Convergence Server (MCU)
Installation Notes
Limitations and Restrictions
Special Characters
Caveats
Using Bug Toolkit
Resolved Caveats
Troubleshooting
Documentation Updates
Omissions
User Guide for Cisco Unified Videoconferencing Manager
Uninstalling the CUV Desktop Server
Changing the CUVCM IP Address
Related Documentation
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Unified Videoconferencing Manager Release 7.2
Published: 03/7/2011
These release notes describe Cisco Unified Videoconferencing Manager Release 7.2.
To view the release notes for all releases of Cisco Unified Videoconferencing Manager, go to: http://www.cisco.com/en/US/products/ps7088/prod_release_notes_list.html
You download Cisco Unified Videoconferencing Manager software from the Software Center: http://www.cisco.com/cisco/software/type.html?mdfid=280819186&flowid=4219
You must have an account on Cisco.com to access this site.
Contents
•
Introduction
•System Requirements
•Installation Notes
•Limitations and Restrictions
•Caveats
•Troubleshooting
•Documentation Updates
•Related Documentation
•Obtaining Documentation and Submitting a Service Request
Introduction
This document contains information that supplements Cisco Unified Videoconferencing Manager documentation. Cisco Unified Videoconferencing Manager contains the following components:
•The Resource Manager is a simple-to-use, web-based application for managing and monitoring visual communication in multi-site organization deployments. It provides resource management of network devices for video and audio meetings, as well as scheduling, call-routing, and conference-control functionality.
Cisco Unified Videoconferencing Manager includes an internal ITU-T H.323 version 5-compliant gatekeeper to provide call-control for IP telephony and multimedia communication networks and an internal SIP User Agent to provide management and call-control for IP telephony and multimedia communication on SIP networks.
•The Network Manager provides a central management interface, enabling network administrators to easily and intuitively control, configure, and maintain Cisco Unified Videoconferencing deployments.
•The Desktop component is an application for establishing and participating in video conferences using desktops or laptops.
System Requirements
•Minimum Hardware Requirements for Cisco Unified Videoconferencing Manager (CUVCM)
•Supported Operating Systems
•Cisco Media Convergence Server (MCU)
Minimum Hardware Requirements for Cisco Unified Videoconferencing Manager (CUVCM)
Product
|
Ports
|
Requirements
|
CUVCM (standalone)
|
20 - 100
|
CPU: Intel Single Core 2.8 GHz
RAM: 1GB
Disk: 20 GB
NIC: 100 Mbit
|
100 - 1000
|
CPU: Intel Dual Core 3 GHz
RAM: 1GB
Disk: 20 GB
NIC: 100 Mbit
|
CUVCM (with internal gatekeeper, including CUVC-D Cisco Unified Video Conferencing Desktop Server)
|
25 - 100
|
CPU: Intel Single Core 2.8 GHz
RAM: 2 GB
Disk: 20 GB
NIC: 100 Mbit
|
CUVCM (with internal gatekeeper, including CUVC-D, Single Recording License)
|
100 - 500
|
CPU: Intel Dual Core 3 GHz
RAM: 2 GB
Disk: 20 GB
NIC: 100 Mbit
|
CUVCM with internal gatekeeper
|
500 - 1000
|
CPU: Intel Dual Core 3 GHz
RAM: 3 GB
Disk: 20 GB
NIC: 100 Mbit
|
Supported Operating Systems
CUVCM standalone and CUVCM with internal gatekeeper support these operating systems:
•Microsoft Windows 2003 Standard/Enterprise Edition SP2
•Microsoft Windows 2000 Server/Advanced Server Edition SP4
•Microsoft Windows 2008 Standard/Enterprise Edition
Cisco Media Convergence Server (MCU)
•Cisco supports the Cisco Unified Videoconferencing Manager upgrades on the following Cisco Media Convergence Server (MCS) hardware:
–MCS-7825-H2
–MCS-7825-I2
–MCS-7825-H3
–MCS-7825-I3
–MCS-7825-H4
–MCS-7835-H2
–MCS-7835-I2
–MCS-7845-H2
–MCS-7845-I2
Note VMWare for CUVC-D Server is not supported.
For information about minimum system requirements, refer to the Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1.
•The Cisco MCS operating system is shipped with the Cisco Unified Videoconferencing Manager software.
•Cisco Unified Videoconferencing Manager Release 7.2 requires the servers listed above to be running the Cisco MCS operating system Windows 2003. This release of the operating system is included in the software shipped to customers purchasing this product for the first time.
Customers upgrading from previous releases of this product can obtain the latest application and operating system media via the Cisco Product Upgrade Tool at the following location: http://tools.cisco.com/gct/Upgrade/jsp/index.jsp.
•The product automatically comes installed with a Resource Manager and Network Manager 30-day demo license. To obtain an initial Desktop demo license, an extension to any of the demo licenses, or the permanent licenses of a purchased product, follow the instructions in the License Fulfillment document provided with the software or accessed via the Help icon in the Resource Manager web user interface.
All initial demo licenses are for 30 days and two additional extensions are allowed for a total evaluation period of 90 days.
•Before installing Cisco Unified Videoconferencing Manager, ensure that TCP ports 11098, 11099, and 8080 are open. The Cisco MCS operating system comes configured with these ports open.
•You can configure Cisco Unified Videoconferencing Manager to use Active Directory Server as its user database, with security groups used for managing user roles. By default, all users except the administrator are given the role of meeting organizer. To modify this behavior, go to Advanced Settings > LDAP Configuration > Advanced and change the user-role mapping.
•After installation, sign in as an administrator to configure the network and resources in the system.
Note To enable scheduling, meeting types must be downloaded from a specific MCU. If more than one MCU is present, upload Resource Manager meeting types from the Resource Manager to the remaining MCUs or all other MCUs. To modify meeting type (service) settings, update the service parameters in a specific MCU, download the service to the Resource Manager, and then upload the service to all other MCUs.
•Cisco Unified Videoconferencing Manager Release 7.2 supports:
–Microsoft Internet Explorer version 7.0 or 8.0
Installation Notes
Build Versions
These are the build versions for the Cisco Unified Videoconferencing Manager Release 7.2:
•The Cisco Unified Videoconferencing Manager installer version is 7.2.
•The Cisco Unified Videoconferencing Desktop installer version is 7.1.
•The Cisco Unified Videoconferencing Desktop Client installer version is 7.1.
For step-by-step installation and upgrade instructions, see the Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1.
Note Direct upgrade to Cisco Unified Videoconferencing Manager Release 7.2 is supported only from Cisco Unified Videoconferencing Manager Release 5.7, 7.0.1, or 7.1.
Follow these recommendations:
•Perform only one upgrade procedure on any single computer.
•Single Sign On (SSO) does not work in Release 7.1 or later if you specify an IP address at Advanced Settings > LDAP Configuration but fail to check connectivity to the domain URL using an ICMP echo request (ping).
Solve this issue by adding this line to the Windows Host file on the Cisco Unified Videoconferencing Manager server:
Domain_IP_Address Your_DC.Domain.com
•We strongly recommend that you back up the database and configuration files before performing an upgrade procedure. For more information, see the Installation Guide for Cisco Unified Videoconferencing Manager for the release currently running.
•Java Runtime Environment 6.0 or higher must be installed on the client to access the network component.
•To view the Cisco Unified Videoconferencing Manager reports in a language other than English, install the related fonts package on the Cisco MCS operating system.
•After you back up a Cisco Unified Videoconferencing Manager database (either SQL or MySQL), the restore procedure for the saved database configuration is available only for the same release of Cisco Unified Videoconferencing Manager from which the database was saved.
For example, if you back up the database of Cisco Unified Videoconferencing Manager Release 5.7, you can restore the saved database configuration to Cisco Unified Videoconferencing Manager Release 5.7 only.
For existing Cisco Unified Videoconferencing Manager installations, run the Cisco Unified Videoconferencing Manager installer after backing up the database.
Uninstalling previous releases such as Release 5.7, Release 7.0.1, and Release 7.1, and reinstalling Release 7.2 is not recommended.
•After installation or upgrade is complete you may need to convert recordings made using Cisco Unified Videoconferencing Desktop to enable them for viewing using Cisco Unified Videoconferencing Desktop Release 7.2. For operational information about converting recordings, refer to the Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1.
Limitations and Restrictions
Special Characters
For Cisco Unified Videoconferencing Manager (CUVCM) Release 7.2 and earlier, alphanumeric characters are to be used in all CUVCM data entry fields, including any data entry fields in Microsoft Exchange or Active Directory Server that would be populated in CUVCM. Only these special characters can to be used: ! # $ ^ ( ) _ - { } . ' ~ ` .
Caveats
•Using Bug Toolkit
•Resolved Caveats
Using Bug Toolkit
Known problems (defects) are graded according to severity level. These release notes contain descriptions of the following:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
•All customer-found defects.
You can search for problems by using the Cisco Software Bug Toolkit.
Before You Begin
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Sign in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the defect ID number in the "Search for Bug ID" field, then click Go.
For information about how to search for defects, create saved searches, and create defect groups, click Help in the Bug Toolkit page.
Resolved Caveats
This section lists caveats that are resolved but that may have been open in previous releases.
Defects are listed in order of severity. Because defect status continually changes, be aware that this document reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Toolkit (see the "Using Bug Toolkit" section).
Table 1 Resolved Caveats for Cisco Unified Videoconferencing Manager Release 7.2
Identifier
|
Severity
|
Component
|
Headline
|
CSCtf61041
|
3
|
cuvc-manager
|
CUVCM doesn't handle "-" in user id correctly.
|
CSCtg77060
|
3
|
cuvc-manager
|
H.323 calls go thru CUVCM failed, restart of CUVCM service fix the issue.
|
Troubleshooting
For detailed troubleshooting procedures, see the Troubleshooting Guide for Cisco Unified Videoconferencing Manager Release 7.1.
Documentation Updates
For the latest releases of all Cisco Unified Videoconferencing Manager documentation, go to http://www.cisco.com/en/US/products/ps7088/tsd_products_support_series_home.html.
Omissions
User Guide for Cisco Unified Videoconferencing Manager
This information was omitted from the "Managing Meetings in Resource Manager" chapter of the User Guide for Cisco Unified Videoconferencing Manager:
By default, Cisco Unified Videoconferencing Manager Release 7.2 displays meeting history only from the beginning of the current month. To see earlier meetings, set a date in the From field and select Search.
Uninstalling the CUV Desktop Server
Uninstalling the CUV Desktop Server will automatically terminate all associated services of the recording server and the CUV Desktop Server itself.
Procedure
Step 1 Select Start > Settings > Control Panel.
Step 2 Double-click Add or Remove Programs.
Step 3 Select CUV Desktop.
Step 4 Select Change. The installation and removal wizard opens.
Step 5 Select Next.
Step 6 Select the Remove check box.
Step 7 Select Next.
Step 8 To remove all CUV Desktop files, select Remove ALL CUV Desktop files from this server.
Note Selecting this option removes all CUV Desktop recordings, settings and backup information.
Step 9 Select Remove.
The wizard stops all associated services and removes the files from the computer.
Step 10 Select Finish to close the uninstall wizard.
Changing the CUVCM IP Address
While editing the IP address of a server is a standard Windows procedure, there are a number of dependent video solution components which are impacted by the change.
Procedure
Step 1 Stop all CUVCM related services, including any Cisco SIP Servers, the CUVC H.323 Gatekeeper, the CUVC H.323 Gatekeeper Watchdog and the CUVCM service.
Step 2 Change the IP address of the CUVCM Server to the one required using standard Windows procedures.
Step 3 Change the CUVCM IP address in the CUV Desktop.
a. Open CUV Desktop.
b. Select Deployment in the sidebar.
c. Select Advanced from the Deployment drop-down list.
d. Enter the new IP address of the CUVCM server in the CUVCM Address field.
e. Select OK.
Note In the case where the CUV Desktop is installed on the same server as the CUVCM, you may need to re-run the CUV Desktop Server Installer and walk through the Wizard configuration steps. We strongly recommend that you request TAC assistance before performing the change.
Step 4 Change the address in the Microsoft Outlook Client Plug-in for CUVCM.
a. Select CUVCM Settings in the Outlook user interface, or go to Tools >Options > CUVCM Settings.
b. Enter the address of your CUVCM server in the Server URL field.
Step 5 Change the URL setting in the Lotus Notes Plug-in for CUVCM in the Add Server section.
a. Verify the type of server URL is correct in the Server Type field.
b. Verify the server name is still correct in the Server Name field.
c. Enter the new server URL in the Server URL field in the format http://server_URL:port_number
Step 6 Change the settings of any SIP servers working with CUVCM's back-to-back user agent (SIP protocols only). For more information, see the product documentation for each SIP server.
Related Documentation
You can find the following related documentation at this URL: http://www.cisco.com/en/US/products/ps7088/tsd_products_support_series_home.html
•Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1
•Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.1
•User Guide for Cisco Unified Videoconferencing Manager Release 7.1
•Troubleshooting Guide for Cisco Unified Videoconferencing Manager Release 7.1
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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