Cisco Unified Videoconferencing Manager

Table Of Contents

Installing and Configuring the Microsoft Outlook Client Plug-in for Cisco Unified Videoconferencing Manager Release 7.0

Overview

Prerequisites

System Requirements

Provided Files

How to Install the Resource Manager Outlook Client

Centrally Deploying the Resource Manager Outlook Client

Client-side Installation

Configuring the Cisco Unified Videoconferencing Manager Server URL

Meeting Scheduling

Obtaining Documentation, Obtaining Support, and Security Guidelines

Integration Note

Installing and Configuring the Microsoft Outlook Client Plug-in for Cisco Unified Videoconferencing Manager Release 7.0

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Revised: August 30, 2009, OL-20119-01

1 Overview

The Resource Manager Outlook Client is a separately deployed plug-in that allows users to schedule modify, cancel, and manage Resource Manager meetings using the Microsoft Outlook interface.

2 Prerequisites

System Requirements

•One of the following Microsoft Outlook versions:

–Outlook 2003 on Windows XP SP3, Windows Server 2003 SP2 or Windows Vista SP1

–Outlook 2007 on Windows XP SP3, Windows Server 2003 SP2 or Windows Vista SP1

•Microsoft Exchange 2000/2003/2007 Server

•A dedicated email account for receiving meeting messages including meeting accept and decline messages.

•A dedicated Cisco Unified Videoconferencing Manager server which the Resource Manager Outlook Client connects to.

•Configure this Cisco Unified Videoconferencing Manager server to work in Single Sign-on (SSO) mode with Microsoft Active Directory server.

•Assign at least one virtual room to each user.

•Users require access to the Resource Manager web user interface using Single Sign-on (SSO).

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Note The Resource Manager Outlook Client is designed to work with the Resource Manager using SSO. If you wish to work in non-SSO mode, send the following registry key to your users and instruct them to install it:

[HKEY_CURRENT_USER\Software\Policies\cisco\RM Addin]
"rm.show.user.info"="true"

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Provided Files

The following files are supplied with the product.

•CUVCM_outlook_addon_setup.msi—Installation file for the client-side Resource Manager Outlook Client.

•Outlook-add-on-server-side-install.vbs—Script for a centralized push of the Resource Manager Outlook Client from the domain controller.

•Outlook-add-on.vbs—Script for local client-side installation or upgrade of Resource Manager Outlook Client.

•Outlook-video-schedule-add-on.adm—The Group Policy used to push the Resource Manager Outlook Client.

3 How to Install the Resource Manager Outlook Client

•Centrally Deploying the Resource Manager Outlook Client

•Client-side Installation

Centrally Deploying the Resource Manager Outlook Client

You can push the CUVCM_outlook_addon_setup.msi installation file from a domain controller to all the machines in that domain.

The Resource Manager Outlook Client is then automatically installed on each client machine when that user signs on using a domain account.

Procedure

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Step 1 Copy the CUVCM_outlook_addon_setup.msi and Outlook-add-on-server-side-install.vbs files from the Cisco CD-ROM supplied with the product to the following location:

\\domain_controller\netlogon\scripts

where domain_controller is the server name of the local domain controller.

Step 2 On the domain controller, select Administrative Tools > Active Directory Users and Computers.

Step 3 In the Active Directory Users and Computers management console, select a user for which you want to install the Resource Manager Outlook Client.

Step 4 Double-click the user entry to open the Properties window.

Step 5 Select Profile and locate the logon script file for that user in the Outlook-add-on-server-side-install.vbs file.

Step 6 If the logon script does not exist for that user, create an empty logon script file for that user and enter the name of the new logon script file in the Logon script field.

Step 7 Verify that the logon script has a .bat extension.

Step 8 Place the empty logon script at the following location on the domain controller:

\\domain_controller\netlogon\scripts

Step 9 Add the following line of text to the logon script:

call \\domain_controller\netlogon\Outlook-add-on-server-side-install.vbs

The script runs to install or upgrade the Resource Manager Outlook Client the next time the user signs on to the domain.

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Client-side Installation

A user can install or upgrade the Resource Manager Outlook Client on the local client machine.

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Note This step is not necessary when a central deployment is used.

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Procedure

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Step 1 Place the CUVCM_outlook_addon_setup.msi and Outlook-add-on.vbs files in a folder.

Step 2 Make that folder available to the user.

Step 3 Communicate these steps to the user:

a. The user needs to close Microsoft Outlook and then run the Outlook-add-on.vbs file.

b. Open Microsoft Outlook to confirm that the CUVCM RM Settings button is displayed under Tools > Options.

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4 Configuring the Cisco Unified Videoconferencing Manager Server URL

This section describes how to modify the Cisco Unified Videoconferencing Manager server URL to enable working with the Resource Manager Outlook Client.

You can configure the Cisco Unified Videoconferencing Manager server URL in the domain controller and push it out to all client machines within the domain using a group policy. The Resource Manager Outlook Client then retrieves the Cisco Unified Videoconferencing Manager server URL from the updated registries of client machines.

Procedure

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Step 1 Copy the Outlook-video-schedule-add-on.adm file from the Cisco Utilities and Documentation CD-ROM supplied with the product to the following directory on the device controller:

C:\Windows\inf

Step 2 On the domain controller, select Administrative Tools > Active Directory Users and Computers.

Step 3 In the Active Directory Users and Computers management console, select the OU (or organization) to which you want to push the registry settings.

Step 4 Double-click the entry to open the Properties window.

Step 5 Select Group Policy.

Step 6 Select New to create a new Group Policy Object Link called OutlookVideoScheduling.

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Note We recommend that you remove any anti-virus blocks for file sharing and folder protection to complete this step.

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Step 7 Select Edit to open the Group Policy Object Editor console.

Step 8 Select User Configuration > Administrative Templates and select Add/Remove Templates.

Step 9 Select Add to place the Outlook-video-schedule-add-on.adm file under C:\Windows\inf.

Step 10 Verify that "CUVCM Outlook Scheduling Add-on" appears at User Configuration > Administrative Templates.

Step 11 Select User Configuration > Administrative Templates > CUVCM Outlook Scheduling Add-on.

Step 12 Select Set CUVCM Server URL on the right panel.

Step 13 Enter the Cisco Unified Videoconferencing Manager server URL in the Set CUVCM Server URL Properties window.

The server URL should not contain "." or an IP address.

The registry setting is pushed to a user machine the next time that user signs on to the domain.

This registry setting is displayed in the Server URL field of the CUVCM Settings console of the Microsoft Outlook user interface.

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5 Meeting Scheduling

The body of a message sent using the Resource Manager Outlook Client can contain a maximum of 2000 characters. Additional characters are not saved when the message is sent.

Procedure

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Step 1 Open a new appointment or meeting request form in the Outlook user interface.

Step 2 Select Rich Media.

If you already have a virtual room defined, your virtual room details are displayed.

Step 3 Select your virtual room, or select Advanced Settings if you do not want to use the default settings of your virtual room.

Step 4 Enter new meeting and moderator PINs as required.

If you entered a moderator PIN, you can enable the waiting room feature where participants are placed in a waiting room without audio or video until the meeting moderator joins the meeting.

If you entered a moderator PIN, you can automatically record a meeting when it starts (available only when Cisco Unified Videoconferencing Desktop Server is configured in Cisco Unified Videoconferencing Manager).

Step 5 Enable the Streaming option to automatically start streaming when the meeting starts (available only when Cisco Unified Videoconferencing Desktop Server is configured in Resource Manager).

Step 6 Enter the number of MCU ports you want to reserve for the meeting.

Step 7 Select a preferred location from the Location Preferences field to instruct Cisco Unified Videoconferencing Manager where to schedule the meeting (available only in multiple-location deployments).

Step 8 You can invite other terminals to the meeting and automatically dial out to them at the meeting start time.

You can search all terminals configured in the Resource Manager database and add them to the invited list.

Select Extra Terminal to invite terminals not defined in the Resource Manager database to the meeting.

Step 9 Select OK to save the Resource Manager scheduling request and close the Rich Media window.

The Rich Media button is selected and the name of the virtual room appears in the Location field of the appointment or meeting request form.

Step 10 Select the Scheduling tab and add invitees .

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Note You must invite at least 2 participants or the Resource Manager Outlook Client refuses to schedule the meeting.

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Step 11 (Optional) Select Cancel Meeting to change this meeting from Resource Manager to a generic Outlook meeting.

Step 12 Select Save to send the meeting request to the Resource Manager server.

If scheduling succeeds, Resource Manager sends the invitation to all invitees.

If scheduling fails, Resource Manager displays an error message.

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6 Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

  

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