Table Of Contents

Creating Statistical Reports of Meetings and Calls in Resource Manager

Creating a Call Information Report

Creating a Port Usage Report

Creating a Resource Usage Report

Viewing the Use of Ad Hoc and Scheduled Meetings

Viewing Average Meeting Size

Viewing Average Meeting Duration

Generating Reports for Finished Meetings

Viewing Finished Meetings

Viewing the Termination Status of Meetings

Searching for a Finished Meeting

Viewing Host MCUs

Removing Meetings from the History Tab

Creating Statistical Reports of Meetings and Calls in Resource Manager

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•Creating a Call Information Report

•Creating a Port Usage Report

•Creating a Resource Usage Report

•Viewing the Use of Ad Hoc and Scheduled Meetings

•Viewing Average Meeting Size

•Viewing Average Meeting Duration

•Generating Reports for Finished Meetings

•Viewing Finished Meetings

•Viewing the Termination Status of Meetings

•Searching for a Finished Meeting

•Viewing Host MCUs

•Removing Meetings from the History Tab

Creating a Call Information Report

Organization Administrators can create a report for calls based on any one of these criteria:

•Multipoint calls

•Point-to-point calls

•Gateway calls

•Calls per terminal

•Calls per virtual room

Service Provider Administrators can create a report for calls based on any one of these criteria:

•Multipoint calls

•Point-to-point calls

•Gateway calls

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Create New Report.

Step 3 Select an option from the Report Type field.

Step 4 Select the time period to be covered by the report in the Graph X-Axis field.

Step 5 Select a start and end time for the report in the relevant fields.

Step 6 Select Total Number or Total Duration (Minutes) in the Graph Y-Axis field.

Step 7 Select a week range and hour range where relevant.

Step 8 (Optional) Select Recent Report to see the last call report generated.

Step 9 Select Generate.

The report appears on the in the Usage tab.

Step 10 (Optional) Select Generate PDF Report to print your report to a PDF file.

Step 11 (Optional) Select Generate Excel Report to print your report to an Excel file.

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Creating a Port Usage Report

You can create a report of the ports used by these network elements:

•MCU

•Gateway

•Desktop

•All of these network elements

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Utilization.

Step 3 Select Create New Report.

Step 4 Select an option from the Report Type field.

Step 5 Select the time period to be covered by the report in the Graph X-Axis field.

Step 6 Select a start and end time for the report in the relevant fields.

Step 7 Select a week range and hour range where relevant.

Step 8 (Optional) Select Recent Report to see the last port utilization report generated.

Step 9 Select Generate.

The report appears on the in the Utilization tab.

Step 10 (Optional) Select Generate PDF Report to print your report to a PDF file.

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Creating a Resource Usage Report

This section is for Organization Administrators only.

You can create a report of how terminals and virtual rooms are being used on your network.

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Utilization.

Step 3 Select Create New Report.

Step 4 Select Terminals Utilization or Virtual Room Utilization from the Report Type field.

Step 5 Select up to 3 terminals or virtual rooms from the pop-up list and select OK.

Step 6 Select the time period to be covered by the report in the Graph X-Axis field.

Step 7 Select the start and end points for the report in the relevant fields.

Step 8 (Optional) Select Recent Report to see the last port utilization report generated.

Step 9 Select Generate.

The report appears on the in the Utilization tab.

Step 10 (Optional) Select Generate PDF Report to print your report to a PDF file.

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Viewing the Use of Ad Hoc and Scheduled Meetings

You can see the proportion of your network meetings that are ad hoc or scheduled.

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Statistics.

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Viewing Average Meeting Size

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Statistics.

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Viewing Average Meeting Duration

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select Statistics.

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Generating Reports for Finished Meetings

You can generate a report in .xls format which shows all meetings scheduled between selected dates (as specified in the To and From fields). Once you have saved a report, you can view it with Microsoft Excel.

If the generated report contains more than 10,000 records including meetings and calls, Cisco Unified Videoconferencing Manager asks whether you want the report to contain only the last 10,000 entries, or whether you prefer to abandon the current generating operation.

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select History.

Step 3 Select the calendar icon in the From and To fields to choose a start and end date for information in the generated report.

Step 4 Select Generate Report.

Table 11-1 describes the information categories that are included in a generated report.

Table 11-1 Generated Report Information Categories 

Category	Description
Virtual Meeting ID	Dialable meeting ID used by users to access a specific meeting.
Master Meeting ID	Corresponds to a physical meeting ID on the master MCU.
Slave Meeting ID	Corresponds to a physical meeting ID on the slave MCU.
Cisco Unified Videoconferencing Manager Meeting ID	Internal database ID for the meeting.
Subject	Corresponds to Subject field in Meeting Scheduling.
Meeting Type	Corresponds to the Meeting Type field in Meeting Scheduling. The name of the meeting type is displayed.
Reference Code	Corresponds to the Reference Code field in Meeting Scheduling.
Start Time	Corresponds to the Start Time field in Meeting Scheduling.
Duration	Corresponds to the Duration field in the Meeting Scheduling.
Meeting Room	Meeting room used for scheduling a meeting.
Organizer Name	Corresponds to the Organizer field in Meeting Scheduling.
Service Prefix	MCU service prefix used for the meeting.
Services	MCU service used for the meeting.
MCU Name(s)	MCU(s) used for the meeting. For cascaded meetings, "(master)" appears after the MCU name.
Terminals	Number of terminals used for the meeting.
Number of Extra IP Ports Reserved	Corresponds to the Reserve additional ports field in Meeting Scheduling.
Dial-in IP Terminals	Number of dial-in IP terminals.
Dial-out IP Terminals	Number of dial-out IP terminals.
Dial-in ISDN Terminals	Number of dial-in PSTN/ISDN terminals.
Dial-out ISDN Terminals	Number of dial-out PSTN/ISDN terminals.
Gateway List	Gateways used for the meeting.
Device Failure Cause (Device Name, IP Failure, Cause)	Any failure on a network device such as an MCU or gateway.
Attendee Failure Cause (Name, Number, ISDN, Dial-in, Total Time, Failing Attempts, Last Failure Cause)	Any failures on attending terminals.

Step 5 Select Save to save the report to a location of your choice.

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Viewing Finished Meetings

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select History.

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Viewing the Termination Status of Meetings

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select History to see all meetings that have already finished.

The termination status of each of the displayed meetings is shown in the Status column.

•Green—Indicates successful termination and all participants successfully exited the meeting.

•Red—Indicates unsuccessful meeting termination or the abnormal exit of a terminal from the meeting.

Step 3 Select the red status indicator to view the Reason Failed error message.

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Searching for a Finished Meeting

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select History.

Step 3 Perform any of the following:

•Enter the partial or complete subject of the meeting in the Subject field.

If any part of the meeting subject matches the search string, the meeting record is displayed in the search results.

•Enter the E.164 number of an attending terminal in the E164 field.

•Select the calendar icon in the From field, and select a date and time in the window that opens.

Meetings scheduled after the selected time are listed.

•Select the calendar icon in the To field, and select a date and time in the window that opens.

Meetings scheduled before the selected time are listed.

•Enter the partial or complete meeting ID in the Meeting ID field.

If any part of the meeting ID matches the search string, the meeting record is displayed in the search results.

Step 4 Select Search.

Search results are listed.

Step 5 To return to the complete list of meetings, clear each of the fields.

Step 6 Select Search.

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Viewing Host MCUs

Procedure

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Step 1 Select Reports and Statistics in the sidebar menu.

Step 2 Select History.

All host MCUs are listed in the MCU column with an indication of whether the meeting is cascaded.

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Removing Meetings from the History Tab

You can define a rule to instruct Video Admin to automatically delete past meetings.

Procedure

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Step 1 Open the Resource Manager Configuration Tool.

Step 2 Go to System Configuration > Scheduling Settings.

Step 3 Select Delete meetings older than and enter a value in days up to a maximum of 9999 days.

Meetings older than this date are automatically deleted from the database.

Step 4 Select Save.

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