Table Of Contents

Configuring Logging for Network Manager

Viewing Logs for a Selected Element

Defining Network Manager Logging Activity

Saving Element Logs

Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Configuring Logging for Network Manager

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•Viewing Logs for a Selected Element

•Defining Network Manager Logging Activity

•Saving Element Logs

•Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Viewing Logs for a Selected Element

The information displayed on the Logs tab is dependent on the type of element that is selected in the tree.

A log of operations is not available for endpoints supported by the Network Manager. A log tab is not available for endpoints when selected in the Network Tree view.

Procedure

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Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the required network element.

Step 3 Select Logs.

Step 4 Define the log details for the selected network element.

Step 5 Select Open log view to view the logs directory for the selected network element.

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Defining Network Manager Logging Activity

Procedure

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Step 1 Select Settings in the sidebar menu.

Step 2 Select Logging.

Step 3 Select Network Manager Logs.

Step 4 Select Save Network Manager log to enable logging.

Step 5 (Optional) Define the log file name, the maximum file size, the number of backup files to maintain, and the level of log detail in the relevant fields.

The maximum log file size is 327,200 KB.

The maximum number of log files is 200.

Network Manager overwrites the oldest file with the next new file when disk space is full.

Step 6 Select the View log directory link to view a list of links to log files for Network Manager and managed network elements.

Step 7 Select Upload to save your changes.

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Saving Element Logs

Network Manager can locally save log files for those elements, such as MCUs and gateways, that do not maintain a log of their own.

Procedure

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Step 1 Select Settings in the sidebar menu.

Step 2 Select Logging.

Step 3 Select Element Logs.

Step 4 Define the maximum size of each log file and the number of backup files to maintain in the relevant fields.

Step 5 Select Upload to save your changes.

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Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Procedure

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Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the Cisco IOS H.323 Gatekeeper you require in the tree.

Step 3 Select Debug Flags.

Step 4 Select Add.

Step 5 Enter debug ip icmp in the Debug Command field to generate traffic and confirm logging is configured properly.

Step 6 Enter Enable ip icmp debugging in the Description field.

Step 7 Select Enable.

Step 8 Select OK.

A new alarm appears in the Alarms tab.

Step 9 Select Logs.

Step 10 Select Save logs.

Step 11 Enter a file name and set the log level to Debugging.

Step 12 Ping the Cisco IOS H.323 Gatekeeper to generate traffic to capture logs.

Step 13 Select Open log view to verify the result.

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