Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.0 - Managing Endpoints in Network Manager [Cisco Unified Videoconferencing Manager]

Table Of Contents

Managing Endpoints in Network Manager

Defining Default Endpoint Access Settings

How to Override Default Endpoint Settings

Overriding Default Endpoint Addressing

Overriding Default Access Settings for a Selected Endpoint

Configuring Endpoint Dialing

Retrieving Configuration Parameters

How to Manage Endpoint Software Upgrade Files

Adding a Software Upgrade File

Modifying a Software Upgrade File

Removing a Software Upgrade File

How to Manage Endpoint Configuration Files

Viewing Saved Endpoint Configuration Files

Modifying an Endpoint Configuration File

Removing an Endpoint Configuration File

Upgrading Software for Selected Endpoints

Upgrading Software for Sony Endpoints

Upgrading Software for Polycom Endpoints

Updating Configuration for Selected Endpoints

Updating Configuration for Sony Endpoints

Updating Configuration for Polycom Endpoints

Setting the Managed Status of Polycom Endpoints

How to Manage the Endpoint Upload Log

Viewing Your Endpoint Configuration Upload History

Uploading a File After a Failed Attempt

Removing Entries from the Upload Log

Managing Endpoints in Network Manager

•Defining Default Endpoint Access Settings

•How to Override Default Endpoint Settings

•Retrieving Configuration Parameters

•How to Manage Endpoint Software Upgrade Files

•How to Manage Endpoint Configuration Files

•Upgrading Software for Selected Endpoints

•Updating Configuration for Selected Endpoints

•Setting the Managed Status of Polycom Endpoints

•How to Manage the Endpoint Upload Log

Defining Default Endpoint Access Settings

This section applies to the Polycom and Sony endpoints only.

Default access settings for common endpoint types recognized by the Network Manager allow elements such as MCUs and gateways to access these endpoints.

Note You can override default access settings for a specified endpoint at Network Tree > Endpoints.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Access.

Step 4 Select an element type.

Step 5 Define a user name and password in the relevant fields.

Step 6 Select Upload to save the information to the Network Manager database.

How to Override Default Endpoint Settings

•Overriding Default Endpoint Addressing

•Overriding Default Access Settings for a Selected Endpoint

•Configuring Endpoint Dialing

Overriding Default Endpoint Addressing

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the endpoint you require in the tree.

Step 3 Select the Configure tab.

Step 4 Select a gatekeeper IP address from the list of gatekeepers available on the network.

Step 5 Enter an E.164 number for the endpoint.

Step 6 Enter an H.323 alias for the endpoint.

Step 7 Select Upload to add the new settings to the endpoint or Refresh to update the new settings.

Overriding Default Access Settings for a Selected Endpoint

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the endpoint you require in the tree.

Step 3 Select the Access tab.

Step 4 Select Use default to use default access settings defined by the endpoint.

Step 5 Enter the user name required for communicating with the endpoint.

Step 6 Enter the password required for communicating with the endpoint.

Step 7 Select Upload to add the new settings to the endpoint or Refresh to update the new settings.

Configuring Endpoint Dialing

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints.

Step 3 Do one of the following:

•Select the endpoint you require in the Endpoints tab and select Configure, then select the Dial tab in the Endpoint control screen.

•Double-click the endpoint you require in the Endpoints tab and select the Dial tab in the Endpoint control screen.

•Right-click the endpoint you require in the Endpoints tab and select Dial.

Step 4 Enter the address that you want this endpoint to call in the Dial to address field.

Step 5 Enter the network endpoint that you want this endpoint to call in the Dial to network endpoint field.

Step 6 Select Connect to connect the endpoint to a call at the specified address or with the selected endpoint.

Step 7 Select Dial Parameters to specify the call type and whether the call is restricted to other incoming callers.

Step 8 Select Upload to add the new settings to the endpoint or Refresh to update the new settings.

Retrieving Configuration Parameters

This section applies to Polycom and Sony endpoints only.

You can retrieve configuration parameters from an endpoint and save configuration information to a file accessed from Settings > Endpoint Management > Configuration Files.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the endpoint you require in the tree.

Step 3 Do one of the following:

•Select Endpoints, select the endpoint you require in the Endpoints tab, and then select Retrieve configuration file.

•Right-click the endpoint you require and select Update > Retrieve configuration file.

The Retrieve Configuration File window shows a list of the configuration files that were previously retrieved.

Step 4 Enter the name that you would like to give to the configuration file.

Step 5 Enter a description of the file.

Step 6 Select OK to save the file in the Network Manager database.

How to Manage Endpoint Software Upgrade Files

Network Manager enables you to manage software upgrade files for Polycom and Sony endpoints on your network.

•Adding a Software Upgrade File

•Modifying a Software Upgrade File

•Removing a Software Upgrade File

Adding a Software Upgrade File

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Select Add.

Step 6 Enter the full path of the software upgrade file to be added to the Network Manager database, or browse to the file.

Step 7 Enter a name and description for the upgrade file in the relevant fields.

Step 8 (Polycom endpoints only) Enter a related version number for the upgrade file.

Step 9 Select OK to save your changes.

Modifying a Software Upgrade File

This section applies to Polycom and Sony endpoints only.

You can change the name and description of a software upgrade file that you have already added to Network Manager.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following:

•Double-click the software upgrade file you require.

•Select the software upgrade file you require and select Edit.

•Right-click the software upgrade file you require and select Edit.

Step 6 Enter a new name and description for the upgrade file in the relevant fields.

Step 7 Select OK to save your changes.

Removing a Software Upgrade File

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following:

•Select the software upgrade file you require and select Delete.

•Right-click the software upgrade file you require and select Delete.

Step 6 Select OK to save your changes.

The software upgrade file is removed from the database.

How to Manage Endpoint Configuration Files

Network Manager enables you to manage endpoint configuration files for the Polycom and Sony endpoints on your network.

•Viewing Saved Endpoint Configuration Files

•Modifying an Endpoint Configuration File

•Removing an Endpoint Configuration File

Viewing Saved Endpoint Configuration Files

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Configuration Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

The Configuration Files tab displays the configuration files previously retrieved from endpoints and saved in the Network Manager database.

Modifying an Endpoint Configuration File

This section applies to Polycom and Sony endpoints only.

You can change the name and description of an endpoint configuration file that you have already added to Network Manager.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Configuration Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following:

•Double-click the endpoint configuration file you require.

•Select the endpoint configuration file you require and select Edit.

•Right-click the endpoint configuration file you require and select Edit.

Step 6 Enter a new name and description for the configuration file in the relevant fields.

Step 7 Select OK to save your changes.

Removing an Endpoint Configuration File

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Configuration Files.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following:

•Select the log entry you require and select Delete.

•Right-click the log entry you require and select Delete.

Step 6 Select OK to save your changes.

The endpoint configuration file is removed from the database.

Upgrading Software for Selected Endpoints

This section applies to Polycom and Sony endpoints only.

The Upgrade software button enables you to upgrade the software version of selected endpoints with a software file that has been previously saved in the Network Manager database Settings > Endpoint Management > Software Upgrade Files.

Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included.

•Upgrading Software for Sony Endpoints

•Upgrading Software for Polycom Endpoints

Upgrading Software for Sony Endpoints

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints in the required zone.

Step 3 Locate the endpoint you require from the list in the panel on the right.

Step 4 Do one of the following:

•Right-click the endpoint and select Update > Upgrade Software.

•Select the endpoint and select the Update software button.

The Upgrade software window appears, showing a list of the software upgrade files stored in the Network Manager database that are associated with the selected endpoint types.

Step 5 Select the file with which to update the selected endpoints.

Step 6 Select OK to start upgrading endpoint software.

Upgrading Software for Polycom Endpoints

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints in the required zone.

Step 3 Right-click the endpoint you require from below the Endpoints node in the network tree.

Step 4 Select Update > Upgrade Software.

The Upgrade software window appears, showing a list of the software upgrade files stored in the Network Manager database that are associated with the selected endpoint types.

Step 5 Select the file with which to update the selected endpoints.

Step 6 Select OK to start upgrading endpoint software.

Updating Configuration for Selected Endpoints

This section applies to Polycom and Sony endpoints only.

The Update configuration button enables you to update selected endpoints with a configuration file that has been previously retrieved and saved at Settings > Endpoint Management > Configuration Files.

•Updating Configuration for Sony Endpoints

•Updating Configuration for Polycom Endpoints

Updating Configuration for Sony Endpoints

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints in the required zone.

Step 3 Locate the endpoint you require from the list in the panel on the right.

Step 4 Do one of the following:

•Right-click the endpoint and select Update > Update configuration.

•Select the endpoint and select the Update configuration button.

The Update configuration window shows a list of the configuration files stored in the Network Manager database that are associated with the selected endpoint types.

Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included

Step 5 Select the file with which to update the selected endpoints.

Step 6 Select OK to start updating endpoint configuration.

Updating Configuration for Polycom Endpoints

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints in the required zone.

Step 3 Right-click the endpoint you require from below the Endpoints node in the network tree.

Step 4 Select Update > Update configuration.

The Update configuration window shows a list of the configuration files stored in the Network Manager database that are associated with the selected endpoint types.

Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included

Step 5 Select the file with which to update the selected endpoints.

Step 6 Select OK to start updating endpoint configuration.

Setting the Managed Status of Polycom Endpoints

Managed endpoints are displayed below the Endpoints entry for each zone in the network.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Endpoints.

Step 3 Right-click the endpoint you require in the Endpoints tab.

Step 4 Select Manage.

Step 5 (Optional) Modify the endpoint display name.

Step 6 (Optional) Select Set Resource Manager as the default trap server to use Network Manager as the SNMP trap server for the endpoint.

Step 7 Select OK.

Step 8 Select Refresh to update the new settings.

How to Manage the Endpoint Upload Log

Network Manager enables you to manage the upload log for Polycom and Sony endpoints that support a software upgrade or an update configuration.

•Viewing Your Endpoint Configuration Upload History

•Uploading a File After a Failed Attempt

•Removing Entries from the Upload Log

Viewing Your Endpoint Configuration Upload History

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Upload Log.

Step 4 Select the type of endpoint you require in the Endpoint type field.

The Upload Log tab displays the history of all your attempts to upload a software upgrade file, and shows all scheduled future upload attempts.

Uploading a File After a Failed Attempt

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Upload Log.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following to attempt to upload an endpoint configuration file after a previous upload attempt has failed:

•Select the log entry you require and select Retry.

•Right-click the log entry you require and select Retry.

Step 6 Select OK to save your changes.

Removing Entries from the Upload Log

This section applies to Polycom and Sony endpoints only.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Endpoint Management.

Step 3 Select Upload Log.

Step 4 Select the type of endpoint you require in the Endpoint type field.

Step 5 Do one of the following to remove a single log entry:

•Select the log entry you require and select Delete.

•Right-click the log entry you require and select Delete.

Step 6 Select OK to save your changes.

Step 7 Select Delete All to remove all entries from the log.

Step 8 Select OK to save your changes.

	Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.0
	Managing Endpoints in Network Manager
Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.0 Introducing Cisco Unified Videoconferencing Manager Part 1: Resource Manager Managing Network Topologies in Resource Manager Configuring a Gatekeeper Profile in Resource Manager Configuring a SIP Server Profile in Resource Manager Managing an MCU Profile in Resource Manager Configuring a Gateway Profile in Resource Manager Configuring a Cisco Unified Videoconferencing Desktop Profile in Resource Manager Configuring a Meeting Room Profile in Resource Manager Configuring a Terminal Profile in Resource Manager Defining Resource Manager Call Routing Modes Viewing Network Device Performance and Availability Viewing Real-time Meeting Statistics in Resource Manager Creating Statistical Reports of Meetings and Calls in Resource Manager Managing Resource Manager Users and User Groups without an External Directory Provisioning Resource Manager Users using a Directory Server Modifying Default Organization Settings for Resource Manager Users and Meetings Using the Cisco Unified Videoconferencing Manager Configuration Tool Resource Manager CDR XML Tags and Attributes Enabling Resource Manager to Use Secure Sockets Layer Connections on a JBoss Application Server Part 2: Network Manager Network Manager Overview Viewing Your Network in Network Manager Managing Elements in Network Manager Managing Endpoints in Network Manager Managing the Internal Gatekeeper in Network Manager Managing an MCU in Network Manager Managing a Gateway in Network Manager Configuring a User Profile in Network Manager Managing Traps and Alarms in Network Manager Managing Calls and Conferences in Network Manager Configuring Logging for Network Manager Part 3: Desktop Configuring Cisco Unified Videoconferencing Desktop Server Customizing the User Interface Backing Up and Restoring Recordings and Settings Index	Download this chapter Managing Endpoints in Network Manager Download the complete book Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.0 (PDF - 2 MB) Table Of Contents Managing Endpoints in Network Manager Defining Default Endpoint Access Settings How to Override Default Endpoint Settings Overriding Default Endpoint Addressing Overriding Default Access Settings for a Selected Endpoint Configuring Endpoint Dialing Retrieving Configuration Parameters How to Manage Endpoint Software Upgrade Files Adding a Software Upgrade File Modifying a Software Upgrade File Removing a Software Upgrade File How to Manage Endpoint Configuration Files Viewing Saved Endpoint Configuration Files Modifying an Endpoint Configuration File Removing an Endpoint Configuration File Upgrading Software for Selected Endpoints Upgrading Software for Sony Endpoints Upgrading Software for Polycom Endpoints Updating Configuration for Selected Endpoints Updating Configuration for Sony Endpoints Updating Configuration for Polycom Endpoints Setting the Managed Status of Polycom Endpoints How to Manage the Endpoint Upload Log Viewing Your Endpoint Configuration Upload History Uploading a File After a Failed Attempt Removing Entries from the Upload Log Managing Endpoints in Network Manager •Defining Default Endpoint Access Settings •How to Override Default Endpoint Settings •Retrieving Configuration Parameters •How to Manage Endpoint Software Upgrade Files •How to Manage Endpoint Configuration Files •Upgrading Software for Selected Endpoints •Updating Configuration for Selected Endpoints •Setting the Managed Status of Polycom Endpoints •How to Manage the Endpoint Upload Log Defining Default Endpoint Access Settings This section applies to the Polycom and Sony endpoints only. Default access settings for common endpoint types recognized by the Network Manager allow elements such as MCUs and gateways to access these endpoints. Note You can override default access settings for a specified endpoint at Network Tree > Endpoints. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Access. Step 4 Select an element type. Step 5 Define a user name and password in the relevant fields. Step 6 Select Upload to save the information to the Network Manager database. How to Override Default Endpoint Settings •Overriding Default Endpoint Addressing •Overriding Default Access Settings for a Selected Endpoint •Configuring Endpoint Dialing Overriding Default Endpoint Addressing This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select the endpoint you require in the tree. Step 3 Select the Configure tab. Step 4 Select a gatekeeper IP address from the list of gatekeepers available on the network. Step 5 Enter an E.164 number for the endpoint. Step 6 Enter an H.323 alias for the endpoint. Step 7 Select Upload to add the new settings to the endpoint or Refresh to update the new settings. Overriding Default Access Settings for a Selected Endpoint This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select the endpoint you require in the tree. Step 3 Select the Access tab. Step 4 Select Use default to use default access settings defined by the endpoint. Step 5 Enter the user name required for communicating with the endpoint. Step 6 Enter the password required for communicating with the endpoint. Step 7 Select Upload to add the new settings to the endpoint or Refresh to update the new settings. Configuring Endpoint Dialing This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints. Step 3 Do one of the following: •Select the endpoint you require in the Endpoints tab and select Configure, then select the Dial tab in the Endpoint control screen. •Double-click the endpoint you require in the Endpoints tab and select the Dial tab in the Endpoint control screen. •Right-click the endpoint you require in the Endpoints tab and select Dial. Step 4 Enter the address that you want this endpoint to call in the Dial to address field. Step 5 Enter the network endpoint that you want this endpoint to call in the Dial to network endpoint field. Step 6 Select Connect to connect the endpoint to a call at the specified address or with the selected endpoint. Step 7 Select Dial Parameters to specify the call type and whether the call is restricted to other incoming callers. Step 8 Select Upload to add the new settings to the endpoint or Refresh to update the new settings. Retrieving Configuration Parameters This section applies to Polycom and Sony endpoints only. You can retrieve configuration parameters from an endpoint and save configuration information to a file accessed from Settings > Endpoint Management > Configuration Files. Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select the endpoint you require in the tree. Step 3 Do one of the following: •Select Endpoints, select the endpoint you require in the Endpoints tab, and then select Retrieve configuration file. •Right-click the endpoint you require and select Update > Retrieve configuration file. The Retrieve Configuration File window shows a list of the configuration files that were previously retrieved. Step 4 Enter the name that you would like to give to the configuration file. Step 5 Enter a description of the file. Step 6 Select OK to save the file in the Network Manager database. How to Manage Endpoint Software Upgrade Files Network Manager enables you to manage software upgrade files for Polycom and Sony endpoints on your network. •Adding a Software Upgrade File •Modifying a Software Upgrade File •Removing a Software Upgrade File Adding a Software Upgrade File This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Software Upgrade Files. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Select Add. Step 6 Enter the full path of the software upgrade file to be added to the Network Manager database, or browse to the file. Step 7 Enter a name and description for the upgrade file in the relevant fields. Step 8 (Polycom endpoints only) Enter a related version number for the upgrade file. Step 9 Select OK to save your changes. Modifying a Software Upgrade File This section applies to Polycom and Sony endpoints only. You can change the name and description of a software upgrade file that you have already added to Network Manager. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Software Upgrade Files. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following: •Double-click the software upgrade file you require. •Select the software upgrade file you require and select Edit. •Right-click the software upgrade file you require and select Edit. Step 6 Enter a new name and description for the upgrade file in the relevant fields. Step 7 Select OK to save your changes. Removing a Software Upgrade File This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Software Upgrade Files. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following: •Select the software upgrade file you require and select Delete. •Right-click the software upgrade file you require and select Delete. Step 6 Select OK to save your changes. The software upgrade file is removed from the database. How to Manage Endpoint Configuration Files Network Manager enables you to manage endpoint configuration files for the Polycom and Sony endpoints on your network. •Viewing Saved Endpoint Configuration Files •Modifying an Endpoint Configuration File •Removing an Endpoint Configuration File Viewing Saved Endpoint Configuration Files This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Configuration Files. Step 4 Select the type of endpoint you require in the Endpoint type field. The Configuration Files tab displays the configuration files previously retrieved from endpoints and saved in the Network Manager database. Modifying an Endpoint Configuration File This section applies to Polycom and Sony endpoints only. You can change the name and description of an endpoint configuration file that you have already added to Network Manager. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Configuration Files. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following: •Double-click the endpoint configuration file you require. •Select the endpoint configuration file you require and select Edit. •Right-click the endpoint configuration file you require and select Edit. Step 6 Enter a new name and description for the configuration file in the relevant fields. Step 7 Select OK to save your changes. Removing an Endpoint Configuration File This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Configuration Files. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following: •Select the log entry you require and select Delete. •Right-click the log entry you require and select Delete. Step 6 Select OK to save your changes. The endpoint configuration file is removed from the database. Upgrading Software for Selected Endpoints This section applies to Polycom and Sony endpoints only. The Upgrade software button enables you to upgrade the software version of selected endpoints with a software file that has been previously saved in the Network Manager database Settings > Endpoint Management > Software Upgrade Files. Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included. •Upgrading Software for Sony Endpoints •Upgrading Software for Polycom Endpoints Upgrading Software for Sony Endpoints Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints in the required zone. Step 3 Locate the endpoint you require from the list in the panel on the right. Step 4 Do one of the following: •Right-click the endpoint and select Update > Upgrade Software. •Select the endpoint and select the Update software button. The Upgrade software window appears, showing a list of the software upgrade files stored in the Network Manager database that are associated with the selected endpoint types. Step 5 Select the file with which to update the selected endpoints. Step 6 Select OK to start upgrading endpoint software. Upgrading Software for Polycom Endpoints Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints in the required zone. Step 3 Right-click the endpoint you require from below the Endpoints node in the network tree. Step 4 Select Update > Upgrade Software. The Upgrade software window appears, showing a list of the software upgrade files stored in the Network Manager database that are associated with the selected endpoint types. Step 5 Select the file with which to update the selected endpoints. Step 6 Select OK to start upgrading endpoint software. Updating Configuration for Selected Endpoints This section applies to Polycom and Sony endpoints only. The Update configuration button enables you to update selected endpoints with a configuration file that has been previously retrieved and saved at Settings > Endpoint Management > Configuration Files. •Updating Configuration for Sony Endpoints •Updating Configuration for Polycom Endpoints Updating Configuration for Sony Endpoints Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints in the required zone. Step 3 Locate the endpoint you require from the list in the panel on the right. Step 4 Do one of the following: •Right-click the endpoint and select Update > Update configuration. •Select the endpoint and select the Update configuration button. The Update configuration window shows a list of the configuration files stored in the Network Manager database that are associated with the selected endpoint types. Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included Step 5 Select the file with which to update the selected endpoints. Step 6 Select OK to start updating endpoint configuration. Updating Configuration for Polycom Endpoints Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints in the required zone. Step 3 Right-click the endpoint you require from below the Endpoints node in the network tree. Step 4 Select Update > Update configuration. The Update configuration window shows a list of the configuration files stored in the Network Manager database that are associated with the selected endpoint types. Only generic parameters are retrieved. Endpoint-specific parameters, such as the endpoint IP address, are not included Step 5 Select the file with which to update the selected endpoints. Step 6 Select OK to start updating endpoint configuration. Setting the Managed Status of Polycom Endpoints Managed endpoints are displayed below the Endpoints entry for each zone in the network. Procedure Step 1 Select Network Tree in the sidebar menu. Step 2 Select Endpoints. Step 3 Right-click the endpoint you require in the Endpoints tab. Step 4 Select Manage. Step 5 (Optional) Modify the endpoint display name. Step 6 (Optional) Select Set Resource Manager as the default trap server to use Network Manager as the SNMP trap server for the endpoint. Step 7 Select OK. Step 8 Select Refresh to update the new settings. How to Manage the Endpoint Upload Log Network Manager enables you to manage the upload log for Polycom and Sony endpoints that support a software upgrade or an update configuration. •Viewing Your Endpoint Configuration Upload History •Uploading a File After a Failed Attempt •Removing Entries from the Upload Log Viewing Your Endpoint Configuration Upload History This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Upload Log. Step 4 Select the type of endpoint you require in the Endpoint type field. The Upload Log tab displays the history of all your attempts to upload a software upgrade file, and shows all scheduled future upload attempts. Uploading a File After a Failed Attempt This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Upload Log. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following to attempt to upload an endpoint configuration file after a previous upload attempt has failed: •Select the log entry you require and select Retry. •Right-click the log entry you require and select Retry. Step 6 Select OK to save your changes. Removing Entries from the Upload Log This section applies to Polycom and Sony endpoints only. Procedure Step 1 Select Settings in the sidebar menu. Step 2 Select Endpoint Management. Step 3 Select Upload Log. Step 4 Select the type of endpoint you require in the Endpoint type field. Step 5 Do one of the following to remove a single log entry: •Select the log entry you require and select Delete. •Right-click the log entry you require and select Delete. Step 6 Select OK to save your changes. Step 7 Select Delete All to remove all entries from the log. Step 8 Select OK to save your changes.
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