Configuration Guide for Cisco Unified Videoconferencing Manager Release 7.0
Managing Elements in Network Manager
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Table Of Contents

Managing Elements in Network Manager

Displaying General Element Information

Management Status of Elements

Viewing all Network Elements

Creating or Modifying an Element Profile

Removing an Element Profile

Searching for an Element Profile

Defining Default Element Access Settings

Overriding Default Element Access Settings

How to Upgrade Element Software

Adding a Software Upgrade File

Modifying a Software Upgrade File

Removing a Software Upgrade File

Cancelling Pending Offline Configuration Settings

How to Manage the Element Software Upgrade Upload Log

Viewing Your Software Upgrade Upload History

Uploading a File After a Failed Attempt

Removing Entries from the Upload Log

How to Automatically Detect New Elements on the Network

Running the Auto-detect Mechanism Manually

Running the Auto-detect Mechanism Automatically

Adding or Modifying Auto-detect Element Access Information

Removing an Element Type from the Auto-detect Mechanism

Accessing an Element Web User Interface

Accessing the Monitor Tab for a Specified Element


Managing Elements in Network Manager

•Displaying General Element Information

•Management Status of Elements

•Viewing all Network Elements

•Creating or Modifying an Element Profile

•Removing an Element Profile

•Searching for an Element Profile

•Defining Default Element Access Settings

•Overriding Default Element Access Settings

•How to Upgrade Element Software

•Cancelling Pending Offline Configuration Settings

•How to Manage the Element Software Upgrade Upload Log

•How to Automatically Detect New Elements on the Network

•Accessing an Element Web User Interface

•Accessing the Monitor Tab for a Specified Element

Displaying General Element Information

The Monitor tab, which is the default tab displayed when an item is selected in the Network Tree view, displays general information about the item.

When the gatekeeper in a zone is unmanaged or inferred, the calls, bandwidth and registration information appears as zero.

The information displayed on the Monitor tab is dependent on the item selected in the tree.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the element you require in the tree.

Step 3 Select Monitor.

Step 4 (Optional) Select the link to display the element manager for the selected element.

Management Status of Elements

Table 22-1 describes the different types of element management status.

Table 22-1 Element Management Status 

Element Status
Description

Managed

The element exists in the Network Manager database and provides monitoring information and access to configuration settings.

Inferred

The element does not exist in the Network Manager database, but it might appear as an inferred element because a managed element refers to that element.

For example, a gatekeeper is inferred when a managed element is registered to that gatekeeper zone, but the gatekeeper is not managed by the Network Manager.

Unmanaged

The element exists in the Network Manager database but has no open communication channels with the Network Manager and provides no monitoring information or access to configuration settings.

An element might be unmanaged when the Network Manager license limitations have been exceeded or when the user manually sets the element as unmanaged.


Viewing all Network Elements

The Elements tab displays a table of all elements related to the network, zone or folder selected in the tree.

Any element listed in the tree with a question mark (?) is considered to be an inferred element by the system. This means that the element is not listed in the database, but is presumed to exist because another known element refers to the element. Inferred elements cannot be managed, therefore we recommend that you either initiate auto-detect to discover an element, add an element manually or manually connect an inferred element.

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select Network root element.

Step 3 Select Elements.

The table in the Elements tab includes the following information about each element:

•Element status, indicated by an icon, as follows:

Online

Unmanaged

Offline

Faulty

•Element type (MCU, gatekeeper and so on)

•Element name (acts as a link to its element manager)

•IP address

•Version number

•Location (as defined on the Configure tab of each element)

Traffic usage versus capacity

Creating or Modifying an Element Profile

Procedure

Step 1 Select one of the network views (Network Tree, Network Table or Network Map) in the sidebar menu.

Step 2 Do one of the following to modify an existing element profile:

•Right-click the element you require and select Edit element.

•Select the element you require and select Edit > Modify > Modify element.

•Select the element you require and select Edit element .

Step 3 Select the location in the Network Tree or Network Map view where the new element should be added, and do one of the following to create a new user profile:

•Select Edit > New > New element.

•Select Add element .

Step 4 Enter the element name and IP address in the relevant fields.

Step 5 Select the required element type.

The element type cannot be modified.

Step 6 (Optional) Select Managed element to enable Network Manager to manage the element.

This option is not available for endpoint elements.

Step 7 (Optional) Select Allow offline configuration to allow offline configuration of the element.

This option is not available for MCU or endpoint elements.

The Network Manager can hold configuration details for offline elements and apply settings as each element goes online. Both added elements and existing elements can be configured to allow offline configuration.

Step 8 Select an option from the Gatekeeper IP field.

You can select the IP address of a gatekeeper already configured in the system, or you can select No Gatekeeper or Upon endpoint configuration.

Step 9 (Optional) Select Set Resource Manager as the default trap server to use Network Manager as the SNMP trap server for Polycom endpoint elements.

Step 10 Select OK to save your changes.

Removing an Element Profile

Deleted elements are not added to the Network Manager database in any subsequent auto-detect operations. You can only add a deleted element manually either by using the New element option in the Edit menu, selecting the Add element button in the network views (Network Tree, Network Table or Network Map), or by connecting to a deleted element that is inferred.

Procedure

Step 1 Select one of the network views (Network Tree, Network Table or Network Map) in the sidebar menu.

Step 2 Do one of the following to remove an existing element profile:

•Right-click the element you require and select Delete element.

•Select the element you require and select Edit > Delete > Delete element.

•Select the element you require and select Delete element .

Step 3 Select Yes.

The element profile is deleted from the scheduler and information about the element is removed from the database.

Searching for an Element Profile

Procedure

Step 1 Select one of the network views (Network Tree, Network Table or Network Map) in the sidebar menu.

Step 2 Do one of the following to search for an element profile:

•Right-click the element you require and select Delete element.

•Select Edit > Find > Find element.

•Select Find element .

Step 3 Enter the IP address of the element or select the element type.

Step 4 Select Find.

The required element is highlighted in the Network Tree, Network Table or Network Map view.

Defining Default Element Access Settings

Default access settings allow access to a network element for monitoring and configuration without having to first go through the sign in window for that element.

Note You can override default access settings for a specified element at Network Tree > Access.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Access.

Step 4 Select an element type.

Step 5 Define SNMP read and write communities, user name and password, HTTP communication port and Telnet password in the relevant fields.

The SNMP option is not available for endpoint elements.

The HTTP option is not available for endpoint elements.

SNMP community and Telnet information must match the settings defined in the selected element to enable Network Manager to retrieve information from the element.

Step 6 Select Upload to save the information to the Network Manager database.

Overriding Default Element Access Settings

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Select the required network element.

Step 3 Select Access.

Step 4 Select Use default to use the default access settings for the element type.

When deselected, all other tab options are disabled.

Availability of the following access configuration parameters depends on the element type selected.

Step 5 The Element type list appears when the selected element is an inferred gatekeeper. Select to display the appropriate access configuration parameters for the inferred gatekeeper.

Step 6 Select Connect to connect to an inferred element and add it to the Network Manager database.

SNMP community and Telnet information must match the settings defined in the selected element to enable Network Manager to retrieve information from the element.

Step 7 Configure the following parameters:

•SNMP read community

•SNMP write community

•User name

•Password

•HTTP port

•Telnet password (Gateway, MCU, Cisco IOS H.323 Gatekeeper)

•Telnet user name (Cisco IOS H.323 Gatekeeper only)

Enable Telnet (Cisco IOS H.323 Gatekeeper only)

How to Upgrade Element Software

Network Manager enables you to manage software upgrade files for MCUs, gateways, and Polycom and Sony endpoints on your network.

•Adding a Software Upgrade File

•Modifying a Software Upgrade File

•Removing a Software Upgrade File

Adding a Software Upgrade File

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of element you require in the Show field.

Step 5 Select Add.

Step 6 Enter the full path of the software upgrade file to be added to the Network Manager database, or browse to the file.

Step 7 Enter a name and description for the upgrade file in the relevant fields.

Step 8 Select OK to save your changes.

Modifying a Software Upgrade File

You can change the name and description of a software upgrade file that you have already added to Network Manager.

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of element you require in the Show field.

Step 5 Do one of the following:

•Double-click the software upgrade file you require.

•Select the software upgrade file you require and select Edit.

•Right-click the software upgrade file you require and select Edit.

Step 6 Enter a new name and description for the upgrade file in the relevant fields.

Step 7 Select OK to save your changes.

Removing a Software Upgrade File

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Software Upgrade Files.

Step 4 Select the type of element you require in the Show field.

Step 5 Do one of the following:

•Select the software upgrade file you require and select Delete.

•Right-click the software upgrade file you require and select Delete.

Step 6 Select OK to save your changes.

The software upgrade file is removed from the database.

Cancelling Pending Offline Configuration Settings

Procedure

Step 1 Select Network Tree in the sidebar menu.

Step 2 Right-click an offline element.

Step 3 Select Clear offline updates.

The element configuration settings which existed before the offline modifications are restored.

How to Manage the Element Software Upgrade Upload Log

•Viewing Your Software Upgrade Upload History

•Uploading a File After a Failed Attempt

•Removing Entries from the Upload Log

Viewing Your Software Upgrade Upload History

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Upload Log.

Step 4 Select the type of element you require in the Show field.

The Upload Log tab displays the history of all your attempts to upload a software upgrade file, and shows all scheduled future upload attempts.

Uploading a File After a Failed Attempt

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Upload Log.

Step 4 Select the type of element you require in the Show field.

Step 5 Do one of the following to attempt to upload a software upgrade file after a previous upload attempt has failed:

•Select the log entry you require and select Retry.

•Right-click the log entry you require and select Retry.

Step 6 Select OK to save your changes.

Removing Entries from the Upload Log

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Element Management.

Step 3 Select Upload Log.

Step 4 Select the type of element you require in the Show field.

Step 5 Do one of the following to remove a single log entry:

•Select the log entry you require and select Delete.

•Right-click the log entry you require and select Delete.

Step 6 Select OK to save your changes.

Step 7 Select Delete All to remove all entries from the log.

Step 8 Select OK to save your changes.

How to Automatically Detect New Elements on the Network

Auto-detect enables you to search the network for elements and add them to the Network Manager database.

Auto-detect is performed by broadcasting requests to all SNMP communities defined in the Network Manager for Cisco elements. The access field definitions for SNMP communities and Telnet must correspond with the settings configured in the selected element.

Once these elements respond to the requests, the Network Manager can query the elements directly for full configuration and status details.

The auto-detect method of discovery might not find all the elements located behind equipment such as routers. Therefore, the Network Manager interface enables you to complete the database by adding elements manually.

Note Elements manually deleted from the Network Manager database are not detected in subsequent auto-detect procedures. These elements must be manually added to the Network Manager database. For more information, see the "Creating or Modifying an Element Profile" section.

•Running the Auto-detect Mechanism Manually

•Running the Auto-detect Mechanism Automatically

•Adding or Modifying Auto-detect Element Access Information

•Removing an Element Type from the Auto-detect Mechanism

Running the Auto-detect Mechanism Manually

Procedure

Step 1 Select one of the network views (Network Tree, Network Table or Network Map) in the sidebar menu.

Step 2 Do one of the following:

•Select Tools > Auto-detect elements.

•Select Auto-detect elements .

Step 3 Select Yes.

The Network Manager interface is updated accordingly.

The auto-detect procedure may take some time, depending on the size of the network.

Running the Auto-detect Mechanism Automatically

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Auto-detect.

Step 3 (Optional) Select Run auto-detect on server startup to instruct Network Manager to look for new elements on the network whenever the Cisco Unified Videoconferencing Manager server is restarted.

Step 4 (Optional) Select Run auto-detect every (hrs) and set an hourly interval to instruct Network Manager to look for new elements periodically.

Step 5 (Optional) Select Use default access information in auto-detect routine to instruct Network Manager to use the default element access settings defined at Settings > Element Management > Access.

Step 6 Select Upload to save your changes.

Adding or Modifying Auto-detect Element Access Information

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Auto-detect.

Step 3 Do one of the following to modify existing access settings for a network element:

•Double-click the element you require in the Type column.

•Select the element you require and select Edit.

•Right-click the element you require in the Type column and select Edit.

Step 4 Do one of the following to create new access settings for a network element:

•Select Add.

•Right-click any link in the Recipient Name column and select Add.

Step 5 Select the unit type you require.

Step 6 Define an SNMP read community in the relevant field.

SNMP community information must match the settings defined in the selected element to enable Network Manager to retrieve information from the element.

Step 7 (Optional) Define a description, SNMP write community, and user name and password in the relevant fields.

Step 8 Select Enabled to activate the new access settings.

Step 9 Select OK to save the information to the Network Manager database.

Removing an Element Type from the Auto-detect Mechanism

Procedure

Step 1 Select Settings in the sidebar menu.

Step 2 Select Auto-detect.

Step 3 Do one of the following:

•Select the element type you require and select Delete.

•Right-click the element type you require and select Delete.

Step 4 Select OK to save your changes.

Accessing an Element Web User Interface

Procedure

Step 1 Select one of the network views (Network Tree, Network Table or Network Map) in the sidebar menu.

Step 2 Right-click the element you require and select Open element manager

-or-

Select the link to the name or IP address of the element.

Accessing the Monitor Tab for a Specified Element

Procedure

Step 1 Select Network Table in the sidebar menu.

Step 2 Double-click the element you require in the table.