Table Of Contents

Configuring Cisco Unified Videoconferencing Desktop Server

Accessing the Administration Interface

How to View Status of Servers and Directory

Viewing Server Status and Port Resource Usage

Viewing Directory Status

Viewing Recording Server Status

How to Configure Deployments

Deployment Types

Configuring Settings for Single/Multiple-NIC Deployments

Configuring Basic Deployment

Configuring Advanced Deployment

How to Configure Client-Related Settings

Configuring Client Connection and Video Quality

Configuring Meeting Features

How to Configure Recording Server

About Configuring the Desktop Recording Server Connection

Adding Recording Server to Deployment

Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Recording

Configuring an Alternate Cisco Unified Videoconferencing Desktop Server to Manage Recording

Modifying the Disk Space and Storage Location for Recordings

How to Manage Recordings

Viewing Recording Information

Editing Recording Attributes

Managing Categories

Setting Categories for Multiple Recordings

Assigning Owners for Multiple Recordings

Recording Meetings

Stopping Recordings in Progress

Deleting Recordings

How to Configure Streaming Server Settings

Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Streaming

Configuring an Alternate Desktop Server for Watching Webcasts

How to Configure Messages and Invitations

Configuring Meeting Access Messages

Configuring Meeting Access Instructions

How to Configure Dial String Rules

About Dial String Manipulation

Adding Dial String Rule

Editing Dial String Rule

Delete Dial String Rule

Configuring Sametime Settings

Configuring Cisco Unified Videoconferencing Desktop Server

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•Accessing the Administration Interface

•How to View Status of Servers and Directory

•How to Configure Deployments

•How to Configure Client-Related Settings

•How to Configure Recording Server

•How to Manage Recordings

•How to Configure Streaming Server Settings

•How to Configure Messages and Invitations

•Configuring Sametime Settings

Accessing the Administration Interface

Procedure

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Step 1 Open the Internet browser.

Step 2 Enter the following URL:

http://<host>[:<port>]/cuvm/admin

where <host> is the location of your corporate SCOPIA Desktop Server.

Step 3 On the Administration page, enter your user name and password.

Step 4 Select Sign In.

The default user name and password are both "admin"

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How to View Status of Servers and Directory

•Viewing Server Status and Port Resource Usage

•Viewing Directory Status

•Viewing Recording Server Status

Viewing Server Status and Port Resource Usage

Select Status in the sidebar.

The CUV Desktop Status tab displays status information about the Cisco Unified Videoconferencing Desktop Server and other servers with which it interacts:

•Gatekeeper—Cisco IOS H.323 Gatekeeper.

•Streaming—Cisco Unified Videoconferencing Desktop Server. This information appears only if the Desktop Server is configured to manage streaming.

•Cisco Unified Videoconferencing 3500 MCU—MCU. This information is displayed only for basic deployments.

•Cisco Unified Videoconferencing Manager—Cisco Unified Videoconferencing Manager. This information is displayed only for advanced deployments.

•Sametime Server—Sametime Community Server. This information appears if the Cisco Unified Videoconferencing Desktop Server is configured to work with IBM Lotus Sametime Web.

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Note In the Desktop Server GUI, Cisco Unified Videoconferencing 3500 MCU is referred to as `CUV MCU'.

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The indicator next to each link shows whether or not the connection to the target server or registration with the Gatekeeper is successful. When the indicator is red, a tooltip containing error details is available. Select the red indicator to view further error information.

The CUV Status tab also shows port usage statistics and presents port usage graphically. Depending on your needs you may choose one of the graph reports described in Table 32-1 .

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Note We recommend that you wait five minutes after you run the Cisco Unified Videoconferencing Desktop Server before you refresh the Desktop Status tab to acquire the updated port information.

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Table 32-1 Graph Views 

Graph Report	Data is Collected Every...	This Number of Data Points is Collected...	Source
one hour	one minute	60	Desktop
6 hours	four minutes	90	Four data points from one hour report
24 hours	20 minutes	72	Five data points from 6 hour report
7 days	120 minutes	84	Six data points from 24 hour report
30 days	12 hours	60	Six data points from 7 day report

Depending on the deployment the Desktop Status tab also displays the following statistics:

•Number of total live ports

•Number of participants in group calls

•Number of streaming ports

Sometimes group calls may exceed the allowed port limit because the limit is enforced at connecting time. If this happens, number of connected ports appears in red and the "Usage has exceeded the maximum allocated resources" warning is displayed.

If you set the call limit to a number lower than defined by the license, an error message is displayed next to the number of participants in group calls.

Viewing Directory Status

Select Status > Directory Status to display directory information. In deployments where Desktop is configured to work with Cisco Unified Videoconferencing Manager, Cisco Unified Videoconferencing Desktop Server must synchronize with Cisco Unified Videoconferencing Manager to download information about users and global policy. Cisco Unified Videoconferencing Desktop Server synchronizes with Cisco Unified Videoconferencing Manager when it connects to it for the first time; then Cisco Unified Videoconferencing Manager updates Cisco Unified Videoconferencing Desktop Servereach time there is new or modified information. There are the following synchronization states:

•Synchronized—Cisco Unified Videoconferencing Desktop Server is synchronized with Cisco Unified Videoconferencing Manager

•Synchronizing—Cisco Unified Videoconferencing Desktop Server is caching information from Cisco Unified Videoconferencing Manager. Users cannot search for users and terminals in the contact list or in the Invite dialog box.

•Not Synchronized—Cisco Unified Videoconferencing Desktop Server functions using locally cached information.The Desktop functionality is not influenced except one feature: standard sign in is not available.

•Synchronization error—Cisco Unified Videoconferencing Desktop Server is not synchronized with Cisco Unified Videoconferencing Manager, no information is cached. The Desktop functionality is reduced.

Related Topics

•How to Configure Streaming Server Settings

Viewing Recording Server Status

Select Status > Recording Status to access Recording Server information.

You can view the Recording Server Status information only if recording is enabled in your deployment.

The Recording Status tab displays this information:

•Recording Components:

–Recording Server—Displays the address of the Desktop Recording Server.

–Recorder—Displays the connection status between the Desktop Recording Server and the Desktop Conference Server.

–Gatekeeper—Displays the address of the gatekeeper to which the Conference Server is registered. In the special case that the Desktop Recording Server is installed separately from the Cisco Unified Videoconferencing Desktop Server and has its own Conference Server, the Conference Server must be registered to the same gatekeeper as the Cisco Unified Videoconferencing Desktop Server.

–NIC Address—Displays the NIC address used by the Desktop Recording Server to communicate with MCU.

•Recording Server Information:

–Recordings Folder—Displays the location of the folder on the Desktop Recording Server used for storing recordings.

–Remaining Disk Space—Shows how much space is remaining on the disk on which recordings are stored.

If the remaining disk space is less than the disk space allocated for recordings, a warning icon is displayed. Select the icon for details.

•Storage Capacity—Shows the amount of disk space used by all recordings. The maximum value is configured during installation.

To change the maximum disk space, run the installer on the Desktop Recording Server in the modification mode.

•Recording Ports:

–In Use—Shows the number of recordings being recorded at the present moment. The maximum value appears as specified in the recording license installed for this Desktop.

–Licensed—Shows the number of recording ports defined by the license.

•Available Recordings:

–Completed—Shows the total number of completed recordings available for watching.

–Reconstructed—Shows the number of reconstructed recordings.

Desktop saves actual recordings and recording attributes in different folders. If a user restores only a recording without restoring its attributes, the recording appears as reconstructed. In this case you need to manually define recording attributes, such as the name and the owner PIN, to finalize reconstruction of a recording. Only after the reconstruction is completed the recording appears on Watch Recording page of the Cisco Unified Videoconferencing Desktop portal. If recording attributes are not reconstructed, the yellow attention icon is displayed. Select the icon for more information.

How to Configure Deployments

•Deployment Types

•Configuring Settings for Single/Multiple-NIC Deployments

•Configuring Basic Deployment

•Configuring Advanced Deployment

Deployment Types

We strongly recommend to read the "Planning a Deployment Topology" chapter of the Design Guide for Cisco Unified Videoconferencing Solution Using Desktop Components for detailed explanation of different topologies.

After you set the deployment type, the Administration web user interface changes to display only relevant configuration information.

Configuring Settings for Single/Multiple-NIC Deployments

The Desktop Server can have multiple Network Interface Cards (NICs). Depending on the deployment and network configuration, you may want to control which NIC is used for various server communications.

For example, in secure multiple NIC deployments you can use a NIC configured behind the firewall to communicate with various servers, while using another NIC for Desktop Clients to connect to. In this case you must configure the Desktop network interface address to represent the NIC behind the firewall, and then in the Public Address field enter a DNS name which resolves to the NIC outside the firewall and is accessible both inside and outside the corporate network.

For single NIC deployments, the network interface address represents the Desktop Server IP address that clients use to connect to Cisco Unified Videoconferencing Desktop. In single NIC deployments with both internal and external clients, this value represents an external, statically-mapped Desktop Server IP address.

Desktop Clients can connect to the Desktop Server either by an IP or a DNS name. If a DNS name is not specified in the Public Address field, the Desktop network interface address is used. However, in many deployments the Desktop Server network interface address is not accessible to clients outside the intranet, due to NAT or firewall restrictions. Therefore, it is recommended that you specify the Public Address, which must be a DNS name resolving to the correct Desktop Server IP address both inside and outside the corporate network.

Configuring Basic Deployment

This section describes how to configure a basic deployment where Desktop is configured to work with one specific MCU.

When you set the deployment type to Basic, these changes take place in the Administration web user interface:

•The local directory is displayed on the Directory tab under Directory and Authentication.

•The Allow meeting participants to record check box is enabled on the Settings tab under Recording.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Deployment in the sidebar.

Step 2 Select Basic from the deployment list.

Step 3 Enter the MCU IP address.

Step 4 Enter a user name and password for accessing the MCU Administration web user interface.

Step 5 Re-enter the password in the Confirm field.

The default user name is "admin". There is no default password for Cisco Unified Videoconferencing 5000 MCU; for Cisco Unified Videoconferencing 5000 MCU the default password is "password".

Step 6 If Cisco Unified Videoconferencing Desktop Server is configured with multiple IP addresses, select the relevant address from the Desktop Network Interface list.

Step 7 To enable recording:

a. Select the Recording check box.

b. Enter the Recording Server address.

Step 8 To enable streaming:

a. Select the Streaming check box.

b. Enter the Darwin Streaming Server address.

Step 9 Select OK or Apply.

The indicators next to the Cisco Unified Videoconferencing 3545 MCU Address and the Cisco Unified Videoconferencing Desktop Server fields show whether or not the connection to the target servers is successful. When the indicators are red, tooltips containing error details are displayed.

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Related Topics

•Design Guide for the Cisco Unified Videoconferencing Solution Using Desktop Component

Configuring Advanced Deployment

The source H.323 ID is used to allow Cisco Unified Videoconferencing Manager to identify Desktop. Cisco Unified Videoconferencing Manager contains a corresponding field and uses the source H.323 ID to identify clients from a particular Cisco Unified Videoconferencing Desktop Server, and then route clients to the appropriate MCU.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Deployment in the sidebar.

Step 2 Select Advanced from the deployment list.

Step 3 Enter the address of Cisco Unified Videoconferencing Manager.

Step 4 To use secure connection between Cisco Unified Videoconferencing Manager and Cisco Unified Videoconferencing Desktop Server, select the Secure connection using TLS check box.

Ensure the check box is also selected on Cisco Unified Videoconferencing Manager.

Step 5 If the Cisco Unified Videoconferencing Desktop Server is configured with multiple IP addresses, select the relevant address from the Desktop Network Interface list.

Step 6 Enter IP address of the gatekeeper.

Step 7 Enter the source H.323 ID of the Desktop.

The H.323 ID must match the Desktop H.323 ID configured on Cisco Unified Videoconferencing Manager.

Step 8 To enable recording, select the Recording check box, and then enter the Recording Server address.

Step 9 To enable streaming, select the Streaming check box, and then enter the Streaming Server address.

Step 10 Select OK or Apply.

The indicators next to the Address fields show whether connection to the target servers is successful or not. When the indicators are red, tooltips containing error details are displayed.

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How to Configure Client-Related Settings

•Configuring Client Connection and Video Quality

•Configuring Meeting Features

Configuring Client Connection and Video Quality

During this procedure you choose the video quality:

•Standard Definition

This option limits Desktop Clients to a connection of standard definition at the maximum call rate you specify. If you define a service on MCU that enables H.323 endpoints to use a higher bandwidth rate or high definition without enabling high definition on Desktop, Desktop calls using this service are transcoded down to the lower rate at standard definition (CIF resolution) for the Desktop Client. If you select a MCU service with a bandwidth rate lower than the value set in the Maximum Call Rate list, then the latter is used for the standard definition call to the Desktop Client. The default value is 384K.

•High Definition

This option allows Desktop Clients to connect to a conference in high definition mode. If you select this option, select a maximum call rate of at least 1024 Kbps or greater to enable the conference to continue in 720p high definition video resolution for all clients. For deployments using Cisco Unified Videoconferencing 5000 MCU, you may want to allow Desktop to reduce the video resolution from 720p to 480p if you set the call rate to 1024 Kbps and there is a bandwidth congestion during a conference.

The Desktop Client sends up to 512 Kbps of 480p video resolution and receives the maximum call rate or rate of the service selected (the lower value of the two) of 720p video resolution. If you select a lower maximum call rate you can force the high definition service to send 480p to all clients at the lower bandwidth.

When Desktop is set to high definition mode and connected to a high definition service in deployments using MCU, Desktop limits fast update requests to avoid degradation of the video quality or frame rate to all the connected endpoints.

If Desktop connects to a standard definition service or if there are no high definition ports left for the high definition service, then the standard definition maximum call rate is used during a Desktop conference.

You can also configure the maximum transmission unit (MTU) size the Desktop Client uses for communicating with Desktop. The default value is 1360. This setting should match the setting on MCU and your network setting to avoid fragmentation.

If you need to limit UDP ports that are opened on the firewall to allow Desktop Conference Clients to send RTP to Desktop, you must define a multimedia port range. We recommend that you use a limited range between 2326 and 65535. If this option is used, each client connection uses 11 ports; therefore to define the range, multiply the number of connections allowed by your license by 11.

Desktop

If a server on which the Cisco Unified Videoconferencing Desktop Server is installed is not powerful enough to support 200 calls, you can use the call limit setting to reduce the number of allowed calls to limit the resources used by the system.

During this procedure you also configure Desktop public address which Desktop Clients use to connect to Cisco Unified Videoconferencing Desktop Server. To allow Clients from the public network to connect, use a FQDN they can resolve.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Client in the sidebar.

Step 2 Select the Settings tab.

Step 3 To configure settings for standard definition, select a bandwidth rate from the Maximum Call Rate list.

Step 4 To configure settings for high definition:

a. Select the High Definition check box.

b. Select a bandwidth rate from the Maximum Call Rate list.

c. If necessary, select the Allow Cisco Unified Videoconferencing 3500 MCU Release 5.x to negotiate high definition calls down to 480p check box.

Step 5 Enter a value in the MTU Size field.

Step 6 If necessary, configure a multimedia port range by entering the lowest multimedia port and the highest multimedia port values.

Step 7 Configure the public address.

Step 8 Enter a value in the Call Limit field.

Step 9 Select OK or Apply.

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Related Topics

•Configuring Settings for Single/Multiple-NIC Deployments

Configuring Meeting Features

This section describes how to configure meeting features such as the meeting room, push to talk and security features.

When the Desktop Sharing option is enabled, the Cisco Unified Videoconferencing Desktop participants can present applications and share their desktops with other participants. You can optionally allow only moderators to share their desktops. When desktop sharing is not enabled, the Present button does not appear, but the various layouts are still available.

The Raise Hand feature allows a muted user to request the permission to speak. For deployments with multiple Cisco Unified Videoconferencing Desktop Servers, we recommend that you clear this check box. A moderator using one Cisco Unified Videoconferencing Desktop Server cannot see a request made by a participant using another Cisco Unified Videoconferencing Desktop Server.

You can enable the custom panel option to display an additional custom panel in the Desktop Live Meeting Console. The custom panel docking location is preconfigured and cannot be changed.

The URL parameters are passed to the custom URL as follows:?meetingid=NNN&nickname=XXX, where NNN is the ID of the meeting that the user is connected to, and XXX is the nickname of the connected user. You can also use the custom panel URL to specify additional URL parameters. You must use the URL-encoding for the additional URL parameters. For example, if the custom panel URL is "http://www.mycustompanel.com/myservlet?arg1" and the Desktop entry page or conference room is launched with the additional argument "?CUSTOM=arg2%26arg3% 3D123", the custom panel opens to the URL "http://www.mycustompanel.com/myservlet? arg1&arg2&arg3=123".

Configure the Push to Talk option to define how participants use the microphone button in the Desktop Live Meeting Console:

•Allow users to join a meeting with their microphone on—The microphone is on and the audio output is sent when participants enter a meeting. The participants must select the microphone button to mute themselves.

•Force users to join a meeting with their microphone off—The microphone is off and the audio output is not sent when participants enter a meeting. The participants must select the microphone button to unmute themselves.

•Force users to hold down their microphone button while speaking—Participants must select and hold down the microphone button to activate their microphones and to send their audio output.

You can also configure these security features:

•sRTP media encryption between Desktop Clients and the Desktop Server— Encrypting media (audio, video, presentation) between Desktop Server and the Desktop Client may be used, for example, in a corporate deployment where the Desktop Server is used to bring in people from outside your network. Since this option only enables secure encryption of the media, you need also to secure web portal.

•Desktop callback—Choosing the Allow Users to have CUVC call them back option enables the video device callback option on the Desktop user entry page. When users select Use my computer for presentation only on connecting to a meeting, the Callback my video device number option becomes available. The Callback my video device number provides the option to call back the H.323 device when the users connect, so that users can connect in "data only" mode to a meeting from their computers and automatically connect their H.323 devices at the same time.

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Note In "data only" mode users can see the participant list, moderate, chat, and show or view presentations. Users can view or send neither audio nor video.

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The H.323 device can be disconnected automatically when users disconnect their computers from the call.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Client in the sidebar.

Step 2 Select the Meeting Features tab.

Step 3 Configure the Desktop Sharing option as desired.

Step 4 Configure the Chat option as required.

For deployments with multiple Desktop Servers, it is recommended that you do not enable the Chat option. A participant using one Desktop Server cannot join the chat started by a participant using another Desktop Server.

Step 5 Configure the Raise Hand option as desired.

Step 6 Define the additional custom panel option as desired:

a. Select the Display an additional panel in the conference room check box to enable the option.

b. Enter the URL in the field.

Step 7 Define the Push to Talk option as desired.

Step 8 Define security options as desired.

Step 9 Select OK or Apply.

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Related Topics

•Design Guide for the Cisco Unified Videoconferencing Solution Using Desktop Component

How to Configure Recording Server

After you enable recording for a basic or advanced deployment, Desktop allows users to record meetings and to view recorded meetings. A recording includes all media types: the audio, video and presentation. Servers used for recording meetings must have a recording license installed on them. Desktop supports up to 10 simultaneous recordings.

If you did not provide the Recording Server license key during Cisco Unified Videoconferencing Desktop Server installation, you still have a default evaluation license allowing to record one meeting at a time; each recording duration is limited to five minutes.

•About Configuring the Desktop Recording Server Connection

•Adding Recording Server to Deployment

•Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Recording

•Configuring an Alternate Cisco Unified Videoconferencing Desktop Server to Manage Recording

•Modifying the Disk Space and Storage Location for Recordings

About Configuring the Desktop Recording Server Connection

This section describes how to configure Desktop Recording Server settings. Recording can be managed either by a single Cisco Unified Videoconferencing Desktop Server or by multiple Cisco Unified Videoconferencing Desktop Servers.

If a single Cisco Unified Videoconferencing Desktop Server is set to manage recording, only participants connected through that Cisco Unified Videoconferencing Desktop Server can start or stop recording. In this case other Cisco Unified Videoconferencing Desktop Servers in the deployment can be configured to display the list of recordings from the Cisco Unified Videoconferencing Desktop Server configured to manage recording.

If you configure multiple Cisco Unified Videoconferencing Desktop Servers to manage recording, the servers manage recording independently causing each Desktop portal to display its own list of recordings.

To designate a single Cisco Unified Videoconferencing Desktop Server to manage recording, enable recording on this Cisco Unified Videoconferencing Desktop Server. In this case you must disable recording on other Cisco Unified Videoconferencing Desktop Server in the same deployment, and enable them to allow playback of recordings from an alternate Cisco Unified Videoconferencing Desktop Server in order to display a list of recordings in the portal.

To enable multiple Cisco Unified Videoconferencing Desktop Server for managing recording, enable recording on each Cisco Unified Videoconferencing Desktop Server in this deployment.

Adding Recording Server to Deployment

If during the Cisco Unified Videoconferencing Desktop Server installation the Recording Server was not installed and users recorded meetings using the evaluation license, you can add the Recording Server to the deployment.

Before You Begin

Prior to modifying the Desktop installation, acquire the recording license and make sure you have the license key for the Recording Server.

Procedure

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Step 1 Open the Control Panel.

Step 2 Select the Cisco Unified Videoconferencing Desktop Server and select Change.

The Cisco Unified Videoconferencing Desktop Server Installation Wizard opens.

Step 3 Select a language and select OK.

The Welcome screen is displayed.

Step 4 Select Next.

Step 5 Select Modify, and then select Next.

The Custom Setup screen opens.

Step 6 Select the Recording Server icon and select the This feature will be installed on local hard drive option.

Step 7 Select Next.

The Desktop License Key screen opens.

Step 8 Enter the license key for the Recording Server, and then select Next.

The Network Configuration screen opens.

Step 9 Select Next in the rest of the configuration screens.

Step 10 In the Ready to Modify the Program screen, select Install.

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Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Recording

You can configure recording settings as well as manage recordings if you select this server to manage recording.

The public address you define during this procedure performs a similar role to the public address defined for the Desktop Server. If the Desktop Recording Server resides behind a NAT, the clients may not resolve the Desktop Recording Server IP address. In this case the clients use the public address to connect to the Desktop Recording Server.

You also define the following parameters during this configuration:

•Video size and Recording bit rate—These parameters are used to control the quality of recordings.

Setting the recording bit rate to a value lower than 256 Kbps can affect the quality and framerate of the H.239 Data in the live connection and streaming modes.

•Maximum Recording Duration—The value set for this parameter controls maximum allowed duration for any recording.

•Send tone periodically during recording—This parameter defines the frequency of the sound signal played during a recording which serves to remind users that their meeting is being recorded.

In deployments where the Recording Server is installed on the same server as the Cisco Unified Videoconferencing Desktop Server, users watching recorded meetings take up Desktop bandwidth which can be used for other purposes, such as meetings. Use the Playback Bandwidth area to configure bandwidth usage for such deployments. Set the Total Bandwidth Allowed value to define a total amount of bandwidth Desktop uses for playing back recorded meetings. For example, if you set the Total Bandwidth Allowed value to 100 Mb/s, then Desktop allows 100 Mb/s bandwidth if one user watches a recording and 50 Mb/s bandwidth for each user if two users watch recordings. You need to set the Minimum Bandwidth required for download value to prevent too many users watching recordings at the same time.

You can use the Cisco Unified Videoconferencing Manager to automatically record a scheduled meeting when the meeting begins.

If the deployment in use comprises multiple Cisco Unified Videoconferencing Desktop Servers, automatic recording is performed on all Cisco Unified Videoconferencing Desktop Servers and several identical recordings are created. In this case we recommend that you allow one of the Cisco Unified Videoconferencing Desktop Servers to perform automatic recording, while disabling the Cisco Unified Videoconferencing 5000 MCU automatic recording feature on the rest of the Cisco Unified Videoconferencing Desktop Servers in the deployment. The procedure in this section describes how to disable the automatic recording feature on a Cisco Unified Videoconferencing Desktop Server.

When you enable high definition recording in deployments using Cisco Unified Videoconferencing 3545 MCU, Cisco Unified Videoconferencing Desktop Server starts recording in high definition. If the attempt to record in high definition fails, the Cisco Unified Videoconferencing Desktop Server automatically switches to standard definition and continues recording.

Before You Begin

•Navigate to the Desktop Administration web user interface.

•Select Deployment in the sidebar, and verify that the Recording check box is selected.

Procedure

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Step 1 Verify that the Recording Server address is configured correctly:

a. Select Status in the sidebar.

b. Select the Recording Status tab.

c. Verify that the IP address in the Recording Server Address field is correct.

Step 2 Select Recording in the sidebar.

The Settings tab is displayed.

Step 3 To configure standard definition recording, select a value from the Maximum Bit Rate list under Standard Definition.

Step 4 To configure high definition recording, perform the following.

a. Select the High Definition check box.

b. Select a value from the Maximum Bit Rate list under High Definition.

Step 5 Enter a value in the Maximum Recording Duration field.

Step 6 Enter a value in the Total Bandwidth Allowed field.

Step 7 Enter a value in the Minimum Bandwidth required for download field.

Step 8 From the Send tone periodically during recording list, choose an option.

Step 9 To disable automatic recording feature, clear the Allow scheduled meetings to be recorded automatically check box.

Step 10 For basic deployments, select the Allow meeting participants to record check box to enable recording for Desktop users.

For advanced deployments, you cannot modify this setting in Desktop, since Cisco Unified Videoconferencing Manager controls the recording policies.

Step 11 In the Public Address field, enter a FQDN.

We recommend that you use a FQDN that clients can resolve.

Step 12 Enter the HTTP port.

This port is used by clients to access the recording.

You must configure the HTTP port on the Recording Server and open this port on the firewall.

Step 13 Select OK or Apply.

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Related Topics

•Design Guide for the Cisco Unified Videoconferencing Solution Using Desktop Component

Configuring an Alternate Cisco Unified Videoconferencing Desktop Server to Manage Recording

If recording is disabled for your deployment, you can still select an alternate server to manage recordings.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Recording in the sidebar.

Step 2 Select the Settings tab.

Step 3 Select the Allow playback of recordings from an alternate Desktop server check box.

Step 4 In the Server URL field, enter the URL of the alternate Desktop Server.

Step 5 Select OK or Apply.

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Modifying the Disk Space and Storage Location for Recordings

By default Cisco Unified Videoconferencing Desktop stores recordings at a location defined during Cisco Unified Videoconferencing Desktop Server installation, however, you can modify this location if required.

During this procedure all recording services are stopped. After the new location is defined, all new recordings are stored at it. You must manually transfer the existing recordings into the new location. The recordings that are left in the previous location do not appear on the Watch Recording page of the Cisco Unified Videoconferencing Desktop portal.

Procedure

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Step 1 Select Start > Settings > Control Panel.

Step 2 Double-click Add or Remove Programs.

Step 3 From the list of programs, choose Desktop, and then Change.

The Setup Wizard opens.

Step 4 In the Welcome screen select Next.

Step 5 In the Program Maintenance screen, choose Modify, and select Next.

Step 6 In the Custom Setup screen, select Next.

Step 7 In the Desktop Serial Key screen, select Next.

Step 8 In the Desktop Network Configuration screen, select Next.

Step 9 In the Desktop Hostname Configuration screen, select Next.

Step 10 In the Desktop Recording Configuration screen, modify the storage location:

a. Select Change.

b. Navigate to a new location.

c. Select OK.

Step 11 To modify the maximum amount of disk space, enter new value in the field.

Step 12 Select Next.

Step 13 Select Install.

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How to Manage Recordings

•Viewing Recording Information

•Editing Recording Attributes

•Managing Categories

•Setting Categories for Multiple Recordings

•Assigning Owners for Multiple Recordings

•Recording Meetings

•Stopping Recordings in Progress

•Deleting Recordings

Viewing Recording Information

You can review the list of recordings made on this Cisco Unified Videoconferencing Desktop using the Recordings tab. The following information is displayed:

•Meeting ID

•Name

•Start Time

•Duration

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Note For meetings that are currently being recorded, the "In progress" indication is displayed.

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•PIN-protected indicator

You can also access for the following additional information for a specific recording:

•Description

•Categories—Keywords associated with recordings.

•Recording URL

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

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Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

The Recordings tab is displayed showing a list of recordings. By default all recordings are displayed.

Step 3 To filter recordings, select a category from the Show list.

Step 4 To sort recordings, select the column according to which you want to sort.

Step 5 To search for a specific recording by an attribute:

•Meeting ID—Select the Meeting ID column, enter the meeting ID in the Search field, and then select the Search button.

•Meeting Name—Select any column except the Meeting ID and Owner columns, enter the meeting name in the Search field, and then select the Search button.

Step 6 To display additional information for a specific recording, select the Information icon. The Meeting Information window opens.

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Editing Recording Attributes

You can assign either an owner or an access PIN for recording protection. The access PIN is optional and is used for watching a recording. In the list of recorded meetings, those protected by an access PIN are marked by a key icon. If you assign an owner to a recording, only the owner can edit it. There are no PINs for recordings having owners.

You can define what part of a recorded meeting is played by setting offsets. In this case while the playback of a recording changes, the duration of the recording itself is not shortened. For example, to omit the first five minutes of a recording, set the Start offset to 5 minutes.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

Step 3 Select the Manage Recording button for the required recording in the list.

The Edit Recording window is displayed.

Step 4 To modify the recording name and description, enter new text in relevant fields.

Step 5 If necessary, select the check box to make the recording public.

Step 6 To set offsets:

•Pull sliders

Or

•Edit values in the fields.

Step 7 To modify categories for the recording, select a category in the relevant pane and select the Transfer button.

Step 8 To set the owner PIN for the recording, enter the owner PIN.

Step 9 To set the access PIN, enter the access PIN.

Step 10 Select OK.

---

Managing Categories

Apart from standard attributes like an ID, name, and duration, Cisco Unified Videoconferencing Desktop provides a category—a special attribute that can help organizing and searching recordings. Both users and administrators can assign categories to recordings. Administrators manage categories by modifying a list of existing categories, while users can only select categories from this list to associated them with recordings.

If you rename an existing category, Cisco Unified Videoconferencing Desktop automatically updates attributes for all recordings belonging to the modified category. Deleting a category does not cause Cisco Unified Videoconferencing Desktop to delete recordings belonging to the deleted category.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Categories tab.

Step 3 To create a new category:

a. In the Create a new category field, enter the name.

b. Select Create.

The new category appears in the list.

Step 4 To edit an existing category:

a. Select the Edit icon.

b. Enter the new name for the category.

c. Select OK.

Step 5 To delete an existing category:

a. Select the Delete icon.

b. Select Yes.

---

Setting Categories for Multiple Recordings

You can set categories for multiple recordings at one time.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

Step 3 In the recording list, select check boxes for required recordings.

Step 4 Select Categorize.

The Categorize Recordings window opens.

Step 5 To assign a category, which is not currently assigned to selected recordings:

a. In the left pane, select the check box for this category.

b. Select Assign.

Step 6 To remove a category, which is currently assigned to selected recordings:

a. In the right pane, select the check box for this category.

b. Select Remove.

---

Assigning Owners for Multiple Recordings

You can set owners for multiple recordings at one time.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

Step 3 In the recording list, select check boxes for required recordings.

Step 4 Select Select Owner.

The Select Recording Owner window opens.

Step 5 Select the owner name from the Search field.

Step 6 Select Submit.

Step 7 To remove an owner which is currently assigned to selected recordings:

a. Select the check box for the recording in the list.

b. Select Remove.

---

Recording Meetings

You can record meetings using the Desktop Administration web user interface.

Before You Begin

•Verify that you have the ID of a meeting you wish to record.

•Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

Step 3 In the Start recording meeting ID field, enter ID.

Step 4 Select Record.

The Start Recording window is displayed.

Step 5 Enter recording name and description.

Step 6 Assign categories as necessary.

Step 7 To set the owner PIN for the recording:

a. Choose either the Use the moderator PIN as the Owner PIN or Specify an Owner PIN option.

b. Enter the owner PIN.

c. Enter the owner PIN in the Confirm field.

Step 8 To set the meeting PIN:

a. Choose the Use the meeting PIN as the Access PIN or Specify an Owner PIN option.

b. Enter the access PIN.

c. Enter the access PIN in the Confirm field.

Step 9 To set an owner for the meeting, select Select Owner.

Step 10 If you set an owner for the meeting, you can select the Make this recording private check box.

Step 11 Select Start Recording.

The meeting appears in the list, and its duration is indicated as "In Progress".

---

Stopping Recordings in Progress

You can stop any recording which is in progress. When you stop a recording in progress, meeting participants are notified that the recording is stopped. The meeting moderator receives a notification that the recording is stopped by the administrator.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar

Step 2 Select the Recordings tab.

Step 3 In the recording list, select the check box for recordings you wish to stop.

Step 4 Select Stop.

Step 5 Select Yes in the confirmation message.

---

Deleting Recordings

You can permanently remove a recording from Cisco Unified Videoconferencing Desktop by deleting it from the recording list.

When you delete a recording which is in progress, the meeting participants are notified that the recording is stopped. The meeting moderator receives a notification that the recording is deleted by the administrator.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Recording in the sidebar.

Step 2 Select the Recordings tab.

Step 3 In the recording list, select the check box for recordings you wish to delete.

Step 4 Select Delete.

Step 5 Select Yes in the confirmation message.

---

How to Configure Streaming Server Settings

This section describes how to configure Cisco Unified Videoconferencing Desktop streaming settings of the Cisco Unified Videoconferencing Manager. Streaming can be managed either by a single Cisco Unified Videoconferencing Desktop Server or by multiple Desktop Servers. If a single Desktop Server is set to manage streaming, all other participants are directed to this server. If multiple Desktop Servers are configured to manage streaming, they manage streaming independently.

To designate a single Desktop Server to manage streaming, enable streaming on this Desktop Server. In this case you must disable streaming on other Desktop Servers in the same deployment. However, you can configure those servers to allow watching of webcasts from the Cisco Unified Videoconferencing Desktop Server on which streaming is enabled.To enable multiple Desktop Servers for managing streaming, enable streaming on each Desktop Server in this deployment.

---

Note When multiple Desktop Servers manage streaming, streaming must be enabled or disabled on each individual Desktop Server. For example, if streaming is enabled for a meeting, a moderator cannot disable it, because each Desktop Server manages streaming independently. If a moderator connected to one Desktop Server disables streaming, the other Desktop Server still continues to stream, unless it is disabled by its moderator as well.

---

Table 32-1Table 32-2 compares using single Desktop Server to using multiple Cisco Unified Videoconferencing Desktop Servers for streaming.

Table 32-2 Comparison of Deployment Characteristics 

Characteristic	Single Desktop Server enabled for streaming	Multiple Desktop Servers enabled for streaming
HTTP performance	Slower HTTP performance over the Internet between dispersed sites and the designated Desktop Server.	Faster HTTP performance within local sites.
Load on Streaming Server	Many streaming clients at different sites sharing the resources of a single streaming server.	Streaming clients at individual sites share a local streaming server.
Desktop Server management	Single location for managing streaming.	Streaming must be enabled or disabled on each individual Desktop Server.
Participant count	All participants connected to the central Desktop Server are shown in the meeting display.	Only participants connected to a specific local Desktop Server are shown.

•Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Streaming

•Configuring an Alternate Desktop Server for Watching Webcasts

Configuring This Cisco Unified Videoconferencing Desktop Server to Manage Streaming

You need to perform the procedure described in this section only if you enabled streaming during deployment configuration.

The public address you define during this procedure performs a similar role to the public address defined for the Desktop Server. If the Streaming Server resides behind a NAT, the clients might not resolve the Streaming Server IP address. In this case the clients use the public address to connect to the Streaming Server.

You can enable and configure multicast streaming to allow unlimited number of simultaneous streaming connections. Multicast streaming in Desktop is performed without Streaming Server support. If the IP address of a client computer is not within the multicast IP address range you configure, this client will use a unicast streaming connection. During multicast configuration you also need to define the Time to Live value—the number of transmissions of a multicast packet that Desktop performs. Setting this value to 1 means that a multicast packet stays within a local network. The change in the multicast streaming configuration applies only to meetings created after the change takes place; the change does not effect meetings in progress.

Before You Begin

•Navigate to the Desktop Administration web user interface.

•Select Deployment in the sidebar and verify that streaming is enabled on the Servers page.

Procedure

---

Step 1 Select Streaming in the sidebar.

Step 2 Select the Settings tab.

Step 3 From the Rate list, choose a value to define the bit rate for the streaming feed between MCU and the Desktop Server.

Step 4 If necessary, configure multicast settings:

a. Check the Enable Multicast option.

b. Enter the multicast IP address.

The valid multicast IP address is in the range of 224.0.0.1 and 239.255.255.255.

c. Enter the Time to Live value.

d. Define clients that will be able to watch multicasts by entering IP range in the fields and selecting the Arrow button.

Step 5 Enter a public address.

We recommend to use a public address that clients can resolve.

Step 6 Enter a TCP streaming port.

The default port is 7070.

---

Note If you use a TCP port different from the default value of 7070, you must open this port on the firewall. at http://www.cisco.com/en/US/products/hw/video/ps1870/products_implementation_design_guides_list.html.

---

Step 7 Select OK or Apply.

---

Related Topics

•Configuring Settings for Single/Multiple-NIC Deployments

Configuring an Alternate Desktop Server for Watching Webcasts

For basic and advanced deployments where streaming is disabled, you can configure the Desktop Server to refer to an alternate Desktop Server which is used for streaming in order to watch webcasts.

Before You Begin

•Navigate to the Desktop Administration web user interface.

•Select Deployment in the sidebar and verify that streaming is disabled on the Servers page.

Procedure

---

Step 1 Select Streaming in the sidebar.

Step 2 Select the Settings tab.

Step 3 Select the Allow watching of webcasts from an alternate Desktop server check box.

Step 4 In the Server URL field, enter the URL of the alternate Desktop Server.

Step 5 Select OK or Apply.

---

How to Configure Messages and Invitations

•Configuring Meeting Access Messages

•Configuring Meeting Access Instructions

•How to Configure Dial String Rules

Configuring Meeting Access Messages

This section describes how to edit the Administrator and Dial Plan messages.

You can use the Administrative message appearing on the Cisco Unified Videoconferencing Desktop Server portal entry page to post important information such as: system status, scheduled shutdown, or configuration tips.

The Dial Plan message appears in the Invitation dialog box. You can use this message to provide users with dialing tips, for example, explain what prefixes they should use for gateways of different types.

These tags and attributes are supported in the administrator messages text editor:

•<a href="http*"target="_blank"></a>

•<img src="http*">

•<iframe src="http*"></iframe>

•<font color=#123456|red|green|blue|"></font>

•<u></u>

•<i></i>

•<b></b>

•<br></br>

•<ol></ol>

•<ul></ul>

•<li></li>

•<p></p>

•<div></div>

You must fix a width and height of the <iframe> tag according to the style sheet of the corresponding page. For example, for the portal entry page the style sheet looks like this:

<style>
	.motd iframe
	{
		width: 100%;
		height: 150px;
	}
</style>

The administrator message text editor replaces single `&' characters with `&amp'; it also replaces `<` and `>' of invalid tags with `&It' and `&gt' respectively.

Before You Begin

Navigate to the Desktop Administration web user interface.

Procedure

---

Step 1 Select Messages and Invitations in the sidebar.

Step 2 Select the Messages tab.

Step 3 Select the Administrative Message check box.

Step 4 Modify the text of the entry page message as required.

Step 5 Select the Invitation Dial Plan Assistance check box.

Step 6 Modify the text of the invitation message as required.

Step 7 Select OK or Apply.

---

Configuring Meeting Access Instructions

While modifying the contents of e-mail invitations, you can define these links:

•Meeting URL—For connecting to a Desktop meeting.

•Portal URL—For watching a webcast or a recorded meeting.

If you have multiple Desktop Servers and want participants to know about them, insert link information for each of them into each Desktop e-mail configuration.

For example, if you have one Desktop in Europe, one in Asia, and another in the US, you could place the following information in your e-mail:

Procedure

---

Step 1 Select Messages and Invitations in the sidebar.

Step 2 Select the Invitations tab.

The default instructions for accessing the meeting from a desktop, phone or video conferencing device appear in the screen.

Step 3 In the Desktop Access section:

•Select Meeting URL to insert a link to the meeting.

•Select Portal URL to insert a link to the Desktop portal entry page.

•Select Client Installation to insert a link used to ensure that the Desktop Client is installed and up-to-date.

---

Note The automatically inserted server address is the Desktop Server Fully Qualified Domain Name specified during installation.

---

Step 4 In the Phone Access area, select E.164 to insert the required E.164 alias.

Step 5 In the Video-Conference Device Access area, select E.164 to insert the required E.164 alias.

Step 6 Select OK or Apply.

---

How to Configure Dial String Rules

•About Dial String Manipulation

•Adding Dial String Rule

•Editing Dial String Rule

•Delete Dial String Rule

About Dial String Manipulation

In Cisco Unified Videoconferencing Solution deployments dial string manipulation is necessary in these scenarios:

•When a call must be routed to local H.323 PSTN or ISDN gateways. In this case Desktop needs to detect phone numbers and modify the prefix to add routing information.

•When there is a SIP PBX either in enterprise premises or a remote location which Desktop must use to dial phone numbers. In this case Desktop needs to detect phone numbers in the directory and append the SIP URL to forward it to the right gateway.

There are several methods Desktop uses to perform dial string manipulation:

•string normalization

•prefix or suffix substitution

•prefix or suffix addition

•prefix stripping

You must configure rules according to which Desktop manipulates dial strings.

Notice that during substitution this logic is used:

•Desktop performs dial string normalization prior to applying other string manipulation rules. During normalization any non-numeric characters except "+" are removed. See Table 32-2Table 32-3.

Table 32-3 Examples of Dial String Normalization 

Initial String	Normalized String
1 (603) 407-5956	1603407-5956
+1 (603) 407-5956	+16034075956
+972 (54) 776-9462	+972547769462

•There is a certain order in which Desktop applies the rules. For example, it first applies more restrictive rules like rules that cause Desktop to match long strings combining specific and non-specific characters.

•If during the rule configuration you leave the replacement string blank, Desktop strips the prefix from the address. In order to keep the string, configure this string as the replacement string.

Related Topics

•Example of Dial String Manipulation for Deployments Including H.323 Gateway

•Example of Dial String Manipulation for Deployments Including SIP Gateway

Example of Dial String Manipulation for Deployments Including H.323 Gateway

What kind of manipulation is necessary?

•Change any phone number that starts with the New Hampshire area code +1603, 1603, or 603 and followed by exactly seven digits to the gatekeeper/gateway prefix of 1370 followed by the seven digits for the local phone extension.

•Route any other long distance number indicated by +1 and followed by 10-digit phone number to the New Jersey gatekeeper/gateway by substituting 11701 for the +1 and keeping the 10 digits.

•Route the international Israel country prefix of +972 followed by any random number of digits to the 10700 Tel Aviv gateway.

Table 32-4Table 32-3 shows what rules are configured for the required dial string manipulation.

Table 32-4 Rule settings 

Match Prefix	Replacement	Optional Suffix	Comments
+1603xxxxxxx	1370		603 routed to local call gateway
1603xxxxxxx	1370		603 routed to local call gateway
603xxxxxxx	1370		603 routed to local call gateway
+1xxxxxxxxxx	11701		All other long distance calls routed to other gateway.
+972	10700		International calls to Israel go to the Tel Aviv local call getaway

When Desktop applies these rule, it results in this dial string manipulation:

Table 32-5 Dial String Manipulation Result 

Normalized String	Substituted String
16034725956	13704725956
+16034725956	13704725956
+15081234567	117015081234567
+972547769462	10700547769462

Table 32-6Table 32-5 provides an example of the H.323 gateway dial plan

where

•13—Prefix for the New Hampshire gatekeeper/gateway

•11—Prefix for the New Jersey gatekeeper/gateway

•10—Prefix for the Tel Aviv gatekeeper/gateway

•15—Prefix for the Hong King gatekeeper/gateway

•70—Prefix for audio gateway

Table 32-6 Example of H.323 Gateway Dial Plan 

Match prefix	Replacement	Optional Suffix	Comments
Fixed string length examples
+91508xxxxxxx	13701508		Use New Hampshire gateway for MA calls
+1508xxxxxxx	13701508		Use New Hampshire gateway for MA calls
1508xxxxxxx	13701508		Use New Hampshire gateway for MA calls
508xxxxxxx	13701508		Use New Hampshire gateway for MA calls
91603xxxxxxx	1370		Use New Hampshire gateway (local call seven digits)
+1603xxxxxxx	1370		Use New Hampshire gateway (local call seven digits)
1603xxxxxxx	1370		Use New Hampshire gateway (local call seven digits)
603xxxxxxx	1370		Use New Hampshire gateway (local call seven digits)
91xxxxxxxxxx	11701		Use New Jersey gateway for long distance calls
+1xxxxxxxxxx	11701		Use New Jersey gateway for long distance calls
1xxxxxxxxxx	11701		Use New Jersey gateway for long distance calls
Variable string examples
011972	10700		Use Tel Aviv gateway (needs extra 0)
+972	10700		Use Tel Aviv gateway (needs extra 0)
011852	1570		Use Hong Kong gateway for local calls (without extra 0)
+852	1570		Use Hong Kong gateway for local calls (without extra 0)
011	1170011		Use New Jersey for other international calls

Example of Dial String Manipulation for Deployments Including SIP Gateway

What kind of manipulation is necessary?

•Route any phone number that starts with the New Hampshire area code +1603, 1603 or 603 and then followed by exactly seven digits to New Hampshire SIP gateway by adding the "@sipgateway.nh.com" suffix to the remaining seven digits.

•Route any other long distance number indicated by +1 and followed by 10-digit phone number to the New Jersey SIP gateway by adding the "@sipgateway.nj.com" suffix to the 10 digits.

•Route the international Israel country prefix of +972 followed by any random number of digits to the 10700 Tel Aviv gateway by replacing the prefix with 0 and adding the "@sipgateway.tlv.com" suffix.

Table 32-7Table 32-6 shows what rules are configured for the required dial string manipulation.

Table 32-7 Rule settings 

Match Prefix	Replacement	Optional Suffix	Comments
+1603xxxxxxx		@sipgateway.nh.com	603 routed to local call gateway
1603xxxxxxx		@sipgateway.nh.com	603 routed to local call gateway
603xxxxxxx		@sipgateway.nh.com	603 routed to local call gateway
+1xxxxxxxxxx	1	@sipgateway.nj.com	All other long distance calls routed to the New Jersey gateway.
+972	0	@sipgateway.tlv.com	International calls to Israel go to the Tel Aviv international getaway

When Desktop applies these rule, it results in this dial string manipulation:

Table 32-8 Dial String Manipulation Result 

Normalized String	Substituted String
16034725956	4725956@@sipgateway.nh.com
+16034725956	4725956@sipgateway.nh.com
+15081234567	15081234567@sipgateway.nj.com
+972547769462	0547769462@sipgateway.tlv.com

Table 32-9 Table 32-8provides an example of the SIP gateway dial plan

where

•13—Prefix for the New Hampshire gatekeeper/gateway

•11—Prefix for the New Jersey gatekeeper/gateway

•10—Prefix for the Tel Aviv gatekeeper/gateway

•15—Prefix for the Hong King gatekeeper/gateway

•70—Prefix for audio gateway

Table 32-9 Example of SIP Gateway Dial Plan 

Match prefix	Replacement	Optional Suffix	Comments
Fixed string length examples
+91508xxxxxxx	1508	@sipgateway.nh.com	Use New Hampshire gateway for MA calls
+1508xxxxxxx	1508	@sipgateway.nh.com	Use New Hampshire gateway for MA calls
1508xxxxxxx	1508	@sipgateway.nh.com	Use New Hampshire gateway for MA calls
508xxxxxxx	1508	@sipgateway.nh.com	Use New Hampshire gateway for MA calls
91603xxxxxxx		@sipgateway.nh.com	Use New Hampshire gateway for New Hampshire calls
+1603xxxxxxx		@sipgateway.nh.com	Use New Hampshire gateway for New Hampshire calls
1603xxxxxxx		@sipgateway.nh.com	Use New Hampshire gateway for New Hampshire calls
603xxxxxxx		@sipgateway.nh.com	Use New Hampshire gateway for New Hampshire calls
91xxxxxxxxxx	1	@sipgateway.nj.com	Use New Jersey gateway for long distance calls
+1xxxxxxxxxx	1	@sipgateway.nj.com	Use New Jersey gateway for long distance calls
1xxxxxxxxxx	1	@sipgateway.nj.com	Use New Jersey gateway for long distance calls
Variable string examples
011972	0	@sipgw.tlv.com	Use Tel Aviv gateway (needs extra 0)
+972	0	@sipgw.tlv.com	Use Tel Aviv gateway (needs extra 0)
011852		@sipgw.hk.com	Use Hong Kong gateway for local calls (without extra 0)
+852		@sipgw.hk.com	Use Hong Kong gateway for local calls (without extra 0)
011	011	@sipgw.nj.com	Use New Jersey for other international calls

Adding Dial String Rule

The prefix matches the beginning of a dialed string. To correctly represent the number of digits in a string, use the "x" character as a wildcard to match any digit. For example, "603" matches any dial string that begins with "603", while "603xxxxxxx matches only a dial string beginning with "603" and consisting of ten digits. You cannot use any other characters, such as a space, a dash or a parenthesis.

Procedure

---

Step 1 Select Messages and Invitations in the sidebar.

Step 2 Select the Dial Strings tab.

Step 3 Select Add.

The Add New Entry window opens.

Step 4 Enter the prefix in the Match Prefix field.

Step 5 Select one of these options:

•Replace—A string matching the prefix is replaced with another string.

•Remove—A string matching the prefix is stripped from the dial string.

•Leave As Is—A string matching the prefix is left as is.

Step 6 If you selected the Replace option, enter the replacing prefix in the field.

Step 7 To add a suffix, select the Append Suffix check box, and then enter the suffix in the field.

Step 8 Enter a comment.

Step 9 Select OK.

Step 10 To test the new dial string rule:

a. Enter a string in the Test a Dial String field.

b. Select the check box for the rule you want to apply to this string.

c. Select Test.

The Dial String Test window appears displaying the dial string after the rule is applied.

---

Editing Dial String Rule

Procedure

---

Step 1 Select Messages and Invitations in the sidebar.

Step 2 Select the Dial Strings tab.

Step 3 Select the Edit icon.

The Edit Entry window opens.

Step 4 Edit the dial string as required.

Step 5 Select OK.

---

Related Topics

•Adding Dial String Rule

Delete Dial String Rule

Procedure

---

Step 1 Select Messages and Invitations in the sidebar.

Step 2 Select the Dial Strings tab.

Step 3 Locate the rule you need to edit and select the check box next to it.

Step 4 Select Delete.

Step 5 Select OK in the confirmation message.

---

Configuring Sametime Settings

For Desktop deployments working with Lotus Sametime Web Conferencing plug-in, you must configure Sametime-related administrative settings. For information about configuring Sametime Settings, refer to the Integration Note for Installing and Configuring the Cisco Unified Videoconferencing Desktop Connector Plug-in Release 7.0 with IBM Lotus Sametime.