Table Of Contents

Configuring Logging for Network Manager

Viewing Logs for a Selected Element

Defining Network Manager Logging Activity

Saving Element Logs

Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Configuring Logging for Network Manager

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•Viewing Logs for a Selected Element

•Defining Network Manager Logging Activity

•Saving Element Logs

•Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Viewing Logs for a Selected Element

The information displayed on the Logs tab is dependent on the type of element that is selected in the tree.

A log of operations is not available for endpoints supported by the Network Manager. A log tab is not available for endpoints when selected in the Network Tree view.

Procedure

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Step 1 Click Network Tree in the sidebar menu.

Step 2 Select the required network element.

Step 3 Click Logs.

Step 4 Define the log for the various elements, as follows:

•Internal Gatekeeper—Select Save logs and select the level of detail to include in the log.

•MCU—Select Save logs, enter the log file name and define the level of detail to include in the log.

•Gateway—Select Save logs, enter the log file name and define the level of detail to include in the log.

•Cisco IOS H.323 Gatekeeper—Select Save logs, enter the log file name and define the level of detail to include in the log.

Step 5 To view the logs directory from any of the Log tabs described above, click the link.

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Defining Network Manager Logging Activity

Procedure

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Step 1 Click Settings in the sidebar menu.

Step 2 Click Logging.

Step 3 Click Network Manager Logs.

Step 4 Select Save Network Manager log to enable logging.

Step 5 (Optional) Define the log file name, the maximum file size, the number of backup files to maintain, and the level of log detail in the relevant fields.

Step 6 Click the View log directory link to view a list of links to log files for Network Manager and managed network elements.

Step 7 Click Upload to save your changes.

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Saving Element Logs

Network Manager can locally save log files for those elements, such as MCUs and gateways, that do not maintain a log of their own.

Procedure

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Step 1 Click Settings in the sidebar menu.

Step 2 Click Logging.

Step 3 Click Element Logs.

Step 4 Define the maximum size of each log file and the number of backup files to maintain in the relevant fields.

Step 5 Click Upload to save your changes.

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Collecting Logs from a Cisco IOS H.323 Gatekeeper Element

Procedure

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Step 1 Click Network Tree in the sidebar menu.

Step 2 Select the Cisco IOS H.323 Gatekeeper you require in the tree.

Step 3 Click Debug Flags.

Step 4 Click Add.

Step 5 Enter debug ip icmp in the Debug Command field to generate traffic and confirm logging is configured properly.

Step 6 Enter Enable ip icmp debugging in the Description field.

Step 7 Select Enable.

Step 8 Click OK.

A new alarm appears in the Alarms tab.

Step 9 Click Logs.

Step 10 Select Save logs.

Step 11 Enter a file name and set the log level to Debugging.

Step 12 Ping the Cisco IOS H.323 Gatekeeper to generate traffic to capture logs.

Step 13 Click Open log view to verify the result.

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