Table Of Contents
Using the Resource Manager Configuration Tool
Setting Up the Java Runtime Environment
Launching the Configuration Tool
Retrieving an Administrator Password
Uninstalling the Resource Manager Configuration Tool
How to Modify General Settings
Defining Email Server Settings
Defining the Unconnected Endpoint Timeout Period
Defining Table Row Display
Defining the Command Delay
Defining the Parent Zone Authorization Filter
Defining the Log Level
Defining the In-Meeting Control Refresh Rate
Defining the Resource Manager Server Name and Web Port
Defining the Online Help Host URL
How to Modify Scheduling Settings
Changing Call Authorization Settings
Dynamically Cascading Multiple EMPs for a Single Conference
Modifying Default Meeting Settings
Modifying Default Recurring Meeting Settings
Hiding Resource Manager User Interface Screens
How to Manage Custom Time Zones
Selecting a Time Zone Profile
Viewing a Time Zone Profile
Adding Daylight Saving to a Time Zone Profile
Creating a Customized Time Zone Profile
Removing a Customized Time Zone Profile
Reverting to Default Time Zone Settings
Customizing Product and Vendor Logos
Creating a Customized Billing Field
Defining Database Server Settings
How to Define Security Settings
Defining Password Settings
Defining a Login Message
Unlocking a User Account
How to Define Call Data Record (CDR) Settings
Creating CDR Information in XML Format
Defining Required Terminal Connection Duration
Defining a CDR File Prefix
Defining How Often CDRs Are Produced
Enabling Streaming to a Radius Server
Using the Resource Manager Configuration Tool
During initial installation of Cisco Unified Videoconferencing Manager, defined network environment settings and other configurable elements, such as page length and meeting identifiers, are set to default values. This enables Resource Manager to run upon installation without the need for additional configuration.
The Resource Manager Configuration Tool, a client-server application based on Java Web Start, enables the system administrator to configure Resource Manager system settings, set CDR preferences, and modify default value settings.
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Setting Up the Java Runtime Environment
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Launching the Configuration Tool
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Retrieving an Administrator Password
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Uninstalling the Resource Manager Configuration Tool
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How to Modify General Settings
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How to Modify Scheduling Settings
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Hiding Resource Manager User Interface Screens
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How to Manage Custom Time Zones
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Customizing Product and Vendor Logos
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Creating a Customized Billing Field
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Defining Database Server Settings
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How to Define Security Settings
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How to Define Call Data Record (CDR) Settings
Setting Up the Java Runtime Environment
Install Java Runtime Environment on the client computer before using the Resource Manager Configuration Tool.
Procedure
Step 1
Go to http://cuvcmrm_serverhost:port/cuvcmrm-config.
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The first time you access the Resource Manager Configuration Tool, it detects whether or not Java Runtime Environment is installed on the client computer.
If Java Runtime Environment is not installed on the client computer, a download message appears.
Step 2
Click Install Java Runtime Environment.
Step 3
Click download on the Java download web page.
The Java Runtime Environment is installed on the client computer.
To return to the Resource Manager Configuration Tool, in the Java download web page, click previous page.
Launching the Configuration Tool
The Resource Manager Configuration Tool is accessible from any client computer on which the Java Web Start application is installed.
Procedure
Step 1
Go to http://cuvcmrm_serverhost:port/cuvcmrm-config.
The Resource Manager Configuration Tool launch page appears.
Step 2
Click Launch Resource Manager Configuration Tool.
The Resource Manager Configuration Tool checks for the latest version of the Java Web Start application on the client computer, and then starts the Resource Manager Configuration Tool.
Step 3
If a warning message appears stating that the digital signature is invalid and asking if you want to run the application, click Run.
To avoid the appearance of this message upon launch of the Resource Manager Configuration Tool from the same site address, in the message window, select Always trust content from this publisher, and then click Run.
Step 4
Click Launch Resource Manager Configuration Tool on the Resource Manager launch page.
Step 5
Enter the login and password of the Service Provider Administrator or Organization Administrator.
Step 6
Click Login.
The Resource Manager Configuration Tool window opens.
Retrieving an Administrator Password
Procedure
Step 1
Click the down arrow to open the lower part of the login window in the Resource Manager Configuration Tool login window.
Step 2
Enter the administrator login ID in the Send Admin Password for Login ID field.
Step 3
Click Send to send the administrator password to the email address associated with the login ID.
Uninstalling the Resource Manager Configuration Tool
Procedure
Step 1
Go to Start > Settings > Control Panel > Add or Remove Programs on the client computer.
Step 2
Select Resource Manager Configuration Tool, and click Remove.
How to Modify General Settings
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Defining Email Server Settings
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Defining the Unconnected Endpoint Timeout Period
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Defining Table Row Display
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Defining the Command Delay
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Defining the Parent Zone Authorization Filter
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Defining the Log Level
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Defining the In-Meeting Control Refresh Rate
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Defining the Resource Manager Server Name and Web Port
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Defining the Online Help Host URL
Defining Email Server Settings
You can define settings that are used by Resource Manager to send email notifications, such as meeting reservations and meeting updates, to users and administrators.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the email server IP address or domain name in the Host field.
Step 3
Enter the email server communications port in the Port field.
Step 4
Enter the email server Login ID and password in the relevant fields to enable access to the email server.
Step 5
Select E-mail meeting organizer upon to send an email notification to the meeting organizer in the event of a meeting failure.
Step 6
Select one or more of the following meeting-failure check boxes:
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Meeting creation
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EP abnormal connection
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EP connection
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Dial-in considered—This check box is only active if you select EP connection.
If you select Dial-in considered, dial-in connections are considered as endpoints and email notifications are sent in the case of a dial-in connection failure.
Step 7
Click Save.
Defining the Unconnected Endpoint Timeout Period
If an endpoint does not respond within the designated timeout period to a connection request, the system classifies the endpoint as unconnected.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter a value in seconds in the EP Unconnected Time Out field.
Step 3
Click Save.
Defining Table Row Display
You can define the number of rows that are displayed in Resource Manager tables.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter a value in the Number of table rows per page field.
Step 3
Click Save.
Defining the Command Delay
You can define the time interval that Resource Manager waits when sending sequential internal messages to the MCU.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter a value in milliseconds in the Delay between two commands from Resource Manager to MCU field.
Enter 0 for deployments consisting of version 5.x MCUs only.
Enter 100 for deployments containing version 4.x MCUs.
Step 3
Click Save.
Defining the Parent Zone Authorization Filter
The setting is only applicable when working with the Cisco IOS H.323 Gatekeeper. In a hierarchical mode, this setting determines whether or not the parent zone prefix should be added when going from a child gatekeeper to a parent gatekeeper during multi-zone navigation. This is useful for Resource Manager to determine the dial-out string when a terminal is invited.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Select the Enable Parent Zone Authorization Filter field.
Step 3
Click Save.
Defining the Log Level
You can select from three levels of detail for a log file. The more detailed a log file, the larger the log file.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Select one of the following options in the Log Level field:
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WARN—This is the standard setting that we recommend in most cases.
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INFO—This setting includes more detailed information in the log file.
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DEBUG—This setting includes issue details in the log file and produces the most detailed log.
Step 3
Click Save.
Defining the In-Meeting Control Refresh Rate
You can define the time interval between refreshes of the In-meeting Control interface.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the number of seconds that the In-meeting Control interface is displayed before the next refresh in the Refresh In-Meeting Control window every n seconds field.
Step 3
Click Save.
Defining the Resource Manager Server Name and Web Port
You can define the server name and Web port after installation.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the server name and Web port in the Server URL address for the In-Meeting Control URL link field in the format http://<server_URL:port_number>.
Step 3
Click Save.
Defining the Online Help Host URL
You can point the online help files to a remote URL. We recommend that you do not customize the online help host URL without making a copy of the target online help files.
Procedure
Step 1
Select System Configuration > General Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the remote URL in the Online Help Host URL field.
Step 3
Click Save.
How to Modify Scheduling Settings
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Changing Call Authorization Settings
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Dynamically Cascading Multiple EMPs for a Single Conference
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Modifying Default Meeting Settings
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Modifying Default Recurring Meeting Settings
Changing Call Authorization Settings
When Resource Manager and Cisco IOS H.323 Gatekeeper are working in authorization mode, Resource Manager uses the following settings to restrict endpoint-initiated conferences and to prevent uncontrolled and unmanaged access in a video conference network.
Procedure
Step 1
Select System Configuration > Scheduling Settings in the Resource Manager Configuration Tool interface.
Step 2
Deselect Allow Endpoint Initiated Point to Point Calls to prevent endpoint-initiated point-to-point calls.
Step 3
Deselect Allow Endpoint Initiated Multipoint Calls to prevent endpoint-initiated MCU calls.
Step 4
Select Allow Only Endpoint Initiated Virtual Room Meetings to ensure that the endpoint-initiated MCU calls must use a defined virtual room.
The Allow Only Endpoint Initiated Virtual Room Meetings option is enabled only when the Allow Endpoint Initiated Multipoint Calls field is selected.
Note
You cannot create random endpoint-initiated conferences when Allow Only Endpoint Initiated Virtual Room Meetings is selected.
Step 5
Select Allow Advanced Virtual Room Management for Meeting Organizer to enable Meeting Organizers to have multiple virtual rooms. When selected, a meeting organizer can have multiple virtual rooms under his or her user profile. The Basic and Invite tabs are also displayed under the Virtual Room Profile screens.
Only Administrators can add a new virtual room for a Meeting Organizer. A Meeting Organizer can only delete or modify his or her existing virtual rooms.
By default, Allow Advanced Virtual Room Management for Meeting Organizer is deselected. Each Meeting Organizer can have a single virtual room only, and only the virtual room Basic tab is displayed.
Administrators and Meeting Operators can always have multiple virtual rooms and the virtual room Basic and Invite tabs are both displayed by default.
Note
If a Meeting Organizer already has more than one virtual room, even if the Allow Advanced Virtual Room Management for Meeting Organizer is deselected, a full list of the virtual rooms that belong to the user is displayed as well as all of the configuration tabs for each virtual room.
Step 6
Click Save.
Dynamically Cascading Multiple EMPs for a Single Conference
To allow an existing endpoint-initiated ad hoc meeting to grow beyond the size of a single EMP, you can instruct Resource Manager to dynamically cascade additional EMPs to this meeting when the number of available ports on the EMP reaches the value you define.
On reaching this value, Resource Manager creates a new meeting on another EMP when a new call joins the meeting. Resource Manager then cascades this new meeting to the original meeting.
Dynamic cascading is only available for video meetings using EMPs. An endpoint-initiated ad hoc audio meeting will only grow to the size of a single MCU blade.
Procedure
Step 1
Select System Configuration > Scheduling Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter a positive number in the Reserve Port on MVP for dynamic cascading field.
We recommend 1 or 2 ports.
Step 3
Click Save.
Modifying Default Meeting Settings
Procedure
Step 1
Select System Configuration > Scheduling Settings in the Resource Manager Configuration Tool interface.
Step 2
Select Use MCU Meeting ID to work with the MCU conference ID instead of the Resource Manager conference ID.
This option is meant to work when Resource Manager and Cisco IOS H.323 Gatekeeper are not working in authorization mode, and all meetings dial out to their meeting participants.
Step 3
Enter a value for the number of characters allowed in meeting ID strings in the Meeting ID Length field.
Step 4
Enter a numeric value for the meeting prefix in the Meeting ID Prefix field.
The prefix must be shorter than the number specified in the Meeting ID Length field.
Step 5
Enter a value in minutes in the Duration of Endpoint Initiated Calls field to set the maximum duration of endpoint-initiated calls.
The default value is 30 minutes. Resource Manager uses this value in resource allocation and meeting creation.
Step 6
Select Dial-in or Dial-out from the Default Dialing Mode list.
If you select Dial-in, meeting participants enter a meeting by dialing into the meeting.
If you select Dial-out, the Resource Manager system dials out to meeting participants.
Step 7
Select Remove ad hoc participants when disconnected from conference to enable ad participants not on the original invited list to be kept in the In-Meeting Control screen after they disconnect.
This is useful for endpoint initiated ad-hoc conference where Resource Manager will remove a participant from the conference list when the participant disconnects.
If you deselect this field, and disconnected participants remain in the In-Meeting Control participant list, such participants still use MCU ports even though they are no longer connected. This option is useful for managed conferences where a meeting operator can determine which disconnected participants should be removed from the meeting and do so manually.
Step 8
Enter a value in minutes in the Launch Meetings <n> Minutes before scheduled start field to specify the amount of time prior to the scheduled start of a meeting that the meeting actually begins.
If the early start attempt fails, Resource Manager attempts to create this meeting again at the regular scheduled start time.
Step 9
Select Delete meetings older than and enter a value in days up to a maximum of 9999 days to define the length of time a meeting appears in the Cisco Unified Videoconferencing Manager web interface.
Step 10
Enter a value in minutes in the Meeting Auto Extend Length field to define the length of time that a meeting can be extended after the scheduled end of the meeting.
Step 11
Select Waiting Room Timeout and enter a value in the <n> Minutes After The Waiting Room Start field to define the length of time a meeting can remain in Waiting Room mode until the meeting host joins.
If the host does not join within the specified period of time, the meeting ends.
Step 12
Enter a value in the Maximum Length of Meeting Extension field to specify the maximum length of time that you want to allow for extending a meeting.
The maximum values that Resource Manager allows are 10 days, 240 hours and 14400 minutes.
Step 13
Click Save.
Modifying Default Recurring Meeting Settings
You can modify the default number of days in advance that a recurring meeting can be scheduled.
Procedure
Step 1
Select System Configuration > Scheduling Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter a value in days in the Schedule Recurring Meetings field.
The maximum value is 730 days (2 years).
Step 3
Click Save.
Hiding Resource Manager User Interface Screens
You can simplify the Resource Manager web interface by defining which screens in the following sections of the Resource Manager user interface are hidden from administrators and users.
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IP Topology in Admin > Network Management
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Gatekeeper Definition > Gatekeeper/SIP server tab in Admin > Resource Management > Gatekeeper/SIP server
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Gateway Definition tab in Admin > Resource Management
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ISDN Topology tab in Admin > Network Management. The ISDN Topology tab is only displayed when the gateway is enabled
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Terminal Definition tab in Admin > Resource Management
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All Meetings section accessible via the Admin sidebar menu
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User Management section accessible via the Admin sidebar menu
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Advanced Settings section accessible via the Admin sidebar menu.
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Other Settings tab in the Scheduling a New Meeting and in Meeting Details windows.
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Customization Tool button on upper-right of the application window that provides access to the Customization Tool window in which you can customize terminology in the Resource Manager web interface.
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Meeting Scheduling and Meeting Templates sections accessible via the User sidebar menu.
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My Meetings section accessible via the User sidebar menu.
Procedure
Step 1
Select System Configuration > UI Settings in the Resource Manager Configuration Tool interface.
Step 2
Select the screens you wish to show.
Step 3
Deselect the screens you wish to hide.
Step 4
Click Save.
How to Manage Custom Time Zones
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Selecting a Time Zone Profile
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Viewing a Time Zone Profile
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Adding Daylight Saving to a Time Zone Profile
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Creating a Customized Time Zone Profile
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Removing a Customized Time Zone Profile
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Reverting to Default Time Zone Settings
Selecting a Time Zone Profile
Only selected time zones are displayed in the web interface in the user, terminal, and meeting time zone fields. You can define a subset of all available time zones in the Selected Time Zones list. This enables you to expose only the relevant time zones to the end users in the web interface.
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Select a time zone in the Available Time Zones list.
Step 3
Click the right-pointing arrow to move the time zone to the Selected Time Zones list.
Step 4
Click Save.
Viewing a Time Zone Profile
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Double-click a time zone in either the Available Time Zones list or the Selected Time Zones list.
Adding Daylight Saving to a Time Zone Profile
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Double-click a time zone in either the Available Time Zones list or the Selected Time Zones list.
Step 3
Select Observer Daylight Saving.
Step 4
Add a daylight saving duration in minutes.
Step 5
Configure daylight saving start and end dates and times.
Step 6
Click Save.
Creating a Customized Time Zone Profile
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Click New below either the Available Time Zones list or the Selected Time Zones list.
Step 3
Enter a name and time difference from GMT for the new time zone.
You cannot change a time zone name you have saved in the time zone profile.
If you create a custom time zone profile that has the same name as a default time zone profile, the new custom profile overrides the settings of the default time zone.
Step 4
(Optional) Select Observer Daylight Saving.
Step 5
(Optional) Add a daylight saving duration in minutes.
Step 6
(Optional) Configure daylight saving start and end dates and times.
Step 7
Click Save.
Removing a Customized Time Zone Profile
You can remove a time zone profile that you have added to either the Available Time Zones list or the Selected Time Zones list.
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Select a custom defined time zone from either the Available Time Zones list or the Selected Time Zones list.
Step 3
Click Remove below the Available Time Zones list or the Selected Time Zones list.
Step 4
Click Yes.
Step 5
Click Save.
Reverting to Default Time Zone Settings
You can undo your changes if you have not yet clicked Save.
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Move, modify or create time zone profiles.
Step 3
Click Reset to undo your changes.
Customizing Product and Vendor Logos
You can change the Resource Manager product logo via Admin > Advanced Settings > Look and Feel.
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the name of a file that contains the logo in the Product logo file name field, or click Browse to select the file.
The logo must be a .gif file with a maximum height of 45 pixels and a maximum width of 250 pixels.
Step 3
Enter a URL for the company that provides the branded logo and can authorize its use in the URL field.
Step 4
Select Reset to Default to restore the default vendor logo.
Step 5
Click Save.
Creating a Customized Billing Field
Procedure
Step 1
Select System Configuration > Customized Settings in the Resource Manager Configuration Tool interface.
Step 2
Select a display rule for your billing field from the Billing Code Field Property list.
Step 3
Select Customized Field Label and enter a name for your billing field in the text box that becomes active.
Step 4
Enter the maximum number of characters allowed in your billing field in the Field Length field.
Step 5
Select Enforce Full Length to restrict the length of your billing field to the value set in the Field Length field.
Step 6
Select an input type for your billing field from the Field Type list.
Step 7
Enter an identifier for your billing field in the Field Value field.
Step 8
Click Save.
Defining Database Server Settings
Procedure
Step 1
Select System Configuration > Database Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the default database server name in the Server name field.
The port number in use by the database server automatically appears in the Server Port field.
Step 3
Enter the account name used by Resource Manager to connect to the database in the Connection Account field.
"Root" appears by default.
Step 4
Enter a password in the Connection Password field for use by Resource Manager when a connection to the database server is established.
Step 5
Click Test to verify that the database configuration is correct.
A message window shows the test results.
Step 6
Click Reset to revise your configured database server settings.
Step 7
Click Save.
Step 8
Restart Resource Manager to apply your changes.
How to Define Security Settings
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Defining Password Settings
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Defining a Login Message
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Unlocking a User Account
Defining Password Settings
Procedure
Step 1
Select System Configuration > Security Settings in the Resource Manager Configuration Tool interface.
Step 2
(Optional) Select Display password in user profile and Modify password in user profile as required.
Step 3
(Optional) Select Allow only secure passwords if required.
Step 4
(Optional) Define the minimum allowed password length, password validity period, and number of allowed login attempts in the relevant fields.
Step 5
(Optional) Enter the number of previous passwords that are considered when processing a new password in the Cannot be the same as the last <n> password(s) field.
Step 6
Click Save.
Defining a Login Message
Procedure
Step 1
Select System Configuration > Security Settings in the Resource Manager Configuration Tool interface.
Step 2
Select Display login message and enter a login message in the text box that becomes active.
Step 3
Click Save.
Unlocking a User Account
Procedure
Step 1
Select System Configuration > Security Settings in the Resource Manager Configuration Tool interface.
Step 2
Enter the login ID of the locked user account in the Please enter the User ID that you want to unlock field.
Step 3
Click Unlock.
Step 4
Click Save.
How to Define Call Data Record (CDR) Settings
Resource Manager creates and stores Call Data Records (CDRs) in XML format. CDRs contain comprehensive records of each call. These records are useful for analyzing and tracking system use, as well as for supporting diagnostics and billing.
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Creating CDR Information in XML Format
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Defining Required Terminal Connection Duration
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Defining a CDR File Prefix
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Defining How Often CDRs Are Produced
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Enabling Streaming to a Radius Server
Creating CDR Information in XML Format
Procedure
Step 1
Click CDR Configuration in the Resource Manager Configuration Tool interface.
Step 2
Select Enable XML CDR.
Step 3
Enable CDRs for meeting scheduling, rescheduling and/or cancellation.
Step 4
Click Save.
Defining Required Terminal Connection Duration
Procedure
Step 1
Click CDR Configuration in the Resource Manager Configuration Tool interface.
Step 2
Enter a value in seconds in the Minimum connection required to produce CDR field for the minimum length of time a terminal must be connected before an entry for that terminal is created in the Actual Information section of the CDR.
If the terminal is connected to a meeting for the specified minimum time or longer, the CDR records the actual connection time as the total connection time for that terminal.
If a terminal is connected to a meeting for less than the specified minimum time, the CDR records the total connection time for that terminal as zero.
Step 3
Click Save.
Defining a CDR File Prefix
A standard Resource Manager installation creates a directory called Resource Manager in the Program Files directory. For example, C:\Program Files\Cisco Cisco Unified Videoconferencing Manager\Resource Manager.
CDR files are stored in a default sub-directory called cdrdata. For example, C:\Program Files\Cisco Cisco Unified Videoconferencing Manager\Resource Manager\cdrdata\cdrfilename.xml.
Procedure
Step 1
Click CDR Configuration in the Resource Manager Configuration Tool interface.
Step 2
Enter a prefix in the File prefix name field.
The prefix appears at the beginning of the CDR file name.
The default prefix is "cdr".
Step 3
Click Save.
Defining How Often CDRs Are Produced
Procedure
Step 1
Click CDR Configuration in the Resource Manager Configuration Tool interface.
Step 2
Select One file per meeting to create one CDR file for each meeting occurrence.
Step 3
Select One file every day to create a CDR file containing information for every scheduled meeting within a 24-hour period.
This is the default selection.
Step 4
Click Save.
CDR file names are labeled by date, followed by a sequential identifier. Filename suffixes are sequential regardless of how often a CDR is produced, and even if a different CDR production-time option is selected.
Enabling Streaming to a Radius Server
Procedure
Step 1
Click CDR Configuration in the Resource Manager Configuration Tool interface.
Step 2
Select Use RADIUS server.
Step 3
Define the Radius server IP address and port in the relevant fields.
Step 4
Enter a password for the Radius server in the Shared Secret field.
Resource Manager and the Radius server exclusively use the shared secret password as part of the security system.
Step 5
Click Save.
If you do not select Use RADIUS server, the IP Address, Port and Shared Secret fields include read-only information by default.