Table Of Contents

Viewing Meeting Schedules in Resource Manager

Viewing Organization Meetings

Viewing the Creation Status of Meetings

Viewing the Termination Status of Meetings

Searching for a Meeting

Monitoring a Meeting

Generating Reports

Modifying Upcoming Meetings

Removing Meetings from the History Tab

Viewing Host MCUs

Terminating Meetings

Viewing Meeting Schedules in Resource Manager

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This section is for Meeting Operators and Organization Administrators.

•Viewing Organization Meetings

•Viewing the Creation Status of Meetings

•Viewing the Termination Status of Meetings

•Searching for a Meeting

•Monitoring a Meeting

•Generating Reports

•Modifying Upcoming Meetings

•Removing Meetings from the History Tab

•Viewing Host MCUs

•Terminating Meetings

Viewing Organization Meetings

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current to see all meetings that are currently in progress.

Step 3 Click Upcoming to see all meetings that have not yet started.

Step 4 Click History to see all meetings that have already finished.

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Viewing the Creation Status of Meetings

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current to see all meetings that are currently in progress.

Step 3 Click Upcoming to see all meetings that have not yet started.

Step 4 Click History to see all meetings that have already finished.

The creation status of each of the displayed meetings is shown in the Status column.

•Green—Successful status

•Orange—Alert status

•Red—Failure status

There are three status indicators in each row

•First (left) status icon—Indicates meeting creation status.

If meeting creation fails due to device failure, Resource Manager attempts to recreate the meeting whenever it receives a dial-in call from a meeting participant. This allows the system multiple attempts at creating the meeting after initial failure.

•Second (middle) status icon—Indicates participant/terminal status.

If the second status indicator is red, a participant/terminal is not connected.

If the second status indicator is orange, a participant/terminal is disconnecting from the meeting.

•Third (right) status icon—Indicates meeting termination status.

Step 5 To view the Reason Failed error message, click the red status indicator, and then click Retry to resend the meeting information to the MCU.

If a terminal is disconnected correctly via the In-meeting Control interface, there is no red status indicator.

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Viewing the Termination Status of Meetings

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click History to see all meetings that have already finished.

The termination status of each of the displayed meetings is shown in the Status column.

•Green—Indicates successful termination and all participants successfully exited the meeting.

•Red—Indicates unsuccessful meeting termination or the abnormal exit of a terminal from a meeting.

Step 3 To view the Reason Failed error message, click the red status indicator.

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Searching for a Meeting

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current, Upcoming or History, as required.

Step 3 Perform any of the following:

•Enter the partial or complete subject of the meeting in the Subject field.

If any part of the meeting subject matches the search string, the meeting record is displayed in the search results.

•Enter the E.164 number of an attending terminal in the E164 field.

If any part of the meeting subject matches the search string, the meeting record is displayed in the search results.

•Click the calendar icon in the From field, and select a date and time in the window that opens.

Meetings scheduled after the selected time are listed.

•Click the calendar icon in the To field, and select a date and time in the window that opens.

Meetings scheduled before the selected time are listed.

•Enter the partial or complete meeting ID in the Meeting ID field.

If any part of the meeting ID matches the search string, the meeting record is displayed in the search results.

Step 4 Click Search.

Search results are listed.

Step 5 To return to the complete list of meetings, clear each of the fields.

Step 6 Click Search.

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Monitoring a Meeting

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current.

Step 3 Click the link in the Subject field for the meeting you want to monitor.

Step 4 Enter the moderator PIN if one is used for this meeting.

Step 5 Click the Take Control icon.

The In-meeting Control interface is not available for meetings in which you are not a participant or the organizer.

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Generating Reports

On the Upcoming and History tabs, you can generate a report in .csv format which shows all meetings scheduled between selected dates (as specified in the To and From fields). Once you have saved a report, you can view it with Microsoft Excel.

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Upcoming or History, as required.

Step 3 Click the calendar icon in the From and To fields to choose a start and end date for information in the generated report.

Step 4 Click Generate Report.

Table 12-1 describes the information categories that are included in a generated report.

Table 12-1 Generated Report Information Categories 

Category	Description
Virtual Meeting ID	Dialable meeting ID used by users to access a specific meeting.
Master Meeting ID	Corresponds to a physical meeting ID on the master MCU.
Slave Meeting ID	Corresponds to a physical meeting ID on the slave MCU.
Cisco Unified Videoconferencing Manager Meeting ID	Internal database ID for the meeting.
Subject	Corresponds to Subject field in Meeting Scheduling.
Meeting Type	Corresponds to the Meeting Type field in Meeting Scheduling. The name of the meeting type is displayed.
Reference Code	Corresponds to the Reference Code field in Meeting Scheduling.
Start Time	Corresponds to the Start Time field in Meeting Scheduling.
Duration	Corresponds to the Duration field in the Meeting Scheduling.
Meeting Room	Meeting room used for scheduling a meeting.
Organizer Name	Corresponds to the Organizer field in Meeting Scheduling.
Service Prefix	MCU service prefix used for the meeting.
Services	MCU service used for the meeting.
MCU Name(s)	MCUs used for the meeting. For cascaded meetings, "(master)" appears after the MCU name.
Terminals	Number of terminals used for the meeting.
Number of Extra IP Ports Reserved	Corresponds to the Reserve additional ports field in Meeting Scheduling.
Dial-in IP Terminals	Number of dial-in IP terminals.
Dial-out IP Terminals	Number of dial-out IP terminals.
Dial-in ISDN Terminals	Number of dial-in PSTN/ISDN terminals.
Dial-out ISDN Terminals	Number of dial-out PSTN/ISDN terminals.
Gateway List	Gateways used for the meeting.
Device Failure Cause (Device Name, IP Failure, Cause)	Any failure on a network device such as an MCU or gateway.
Attendee Failure Cause (Name, Number, ISDN, Dial-in, Total Time, Failing Attempts, Last Failure Cause)	Any failures on attending terminals.

Step 5 Click Save to save the report to a location of your choice.

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Modifying Upcoming Meetings

You can reschedule the meeting to another time, change the meeting parameters, or delete the meeting request.

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Upcoming.

Step 3 Click the subject of the meeting you want to modify in the In-meeting Control interface.

The In-meeting Control interface is not available for meetings in which you are not a participant or the organizer.

Step 4 Enter the required information.

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Removing Meetings from the History Tab

You can define a rule to instruct Resource Manager to automatically delete past meetings.

Procedure

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Step 1 Open the Resource Manager Configuration Tool.

Step 2 Go to System Configuration > Scheduling Settings.

Step 3 Select Delete meetings older than and enter a value in days up to a maximum of 9999 days.

Meetings older than this date are automatically deleted from the database.

Step 4 Click Save.

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Viewing Host MCUs

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current, Upcoming or History, as required.

All host MCUs are listed in the MCU column with an indication of whether the meeting is cascaded.

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Terminating Meetings

You can terminate meetings via the All Meetings section without entering the In-meeting Control interface.

Procedure

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Step 1 Click All Meetings in the sidebar menu.

Step 2 Click Current.

Step 3 Click the icon to the right of the Meeting ID column for a meeting.

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