Installation Guide for Cisco Unified Videoconferencing Manager Release 5.5 - Installing Cisco Unified Videoconferencing Manager [Cisco Unified Videoconferencing Manager]

Table Of Contents

Installing Cisco Unified Videoconferencing Manager

Pre-installation

Minimum System Requirements

Server Operating System

LDAP Server Types

Supported Devices

SNMP Service

Port Requirements

How to Install Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing Desktop

How to Perform Post-installation Procedures

Confirming Installation

Running the Cisco Unified Videoconferencing Manager Service

Logging in for the First Time

Obtaining a License

Changing Server Name and Web Port

Uninstalling Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing Manager

•Pre-installation

•How to Install Cisco Unified Videoconferencing Manager

•How to Perform Post-installation Procedures

•Uninstalling Cisco Unified Videoconferencing Manager

Pre-installation

Read this section before installing Cisco Unified Videoconferencing Manager.

•Minimum System Requirements

•Server Operating System

•LDAP Server Types

•Supported Devices

•SNMP Service

•Port Requirements

Minimum System Requirements

Cisco Unified Videoconferencing Manager must be installed on one of the following Cisco MCS server models:

•Cisco MCS 7825 Series

–MCS-7825-H2

–MCS-7825-I2

–MCS-7825-H3

–MCS-7825-I3

•Cisco MCS 7835 Series

–MCS-7835-H2

–MCS-7835-I2

•Cisco MCS 7845 Series

–MCS-7845-H2

–MCS-7845-I2

Server Operating System

The Cisco Media Convergence Server (MCS) server operating system is shipped with the Cisco Unified Videoconferencing Manager software.

For information about downloading the MCS operating system software updates from Cisco.com, refer to the Release Notes for Cisco Unified Videoconferencing Manager Release 5.5.

LDAP Server Types

Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003.

Supported Devices

Cisco Unified Videoconferencing Manager supports the following devices:

•Cisco IOS H.323 Gatekeeper

•Cisco Unified Communications Manager

•Broadsoft IPCentrix

•Cisco Unified Videoconferencing 3500 MCU versions 4.4 and 5.5

•Cisco Gateway versions 5.5

•Cisco Unified Videoconferencing Desktop component version 5.5

•Management for the following SONY endpoints: PCS 1, PCS 11, PCS 1600, TL30, TL50, G50, and G70

SNMP Service

Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager.

Port Requirements

Table 1-1 shows the required ports for Cisco Unified Videoconferencing Manager. Make sure all required ports are available.

Table 1-1 Required Ports

Protocol

Ports

Type

Direction

Purpose

Destination

Cisco Unified Videoconferencing Manager Server Ports

HTTP

80

TCP

In from Web

Web UI access and Web Service access

Cisco Unified Videoconferencing Manager

XML

3336

TCP

In from Desktop

Cisco Unified Videoconferencing Manager's version of MCU Call Control XML API

Cisco Unified Videoconferencing Manager

Internal gatekeeper HTTP

8011

TCP

In from Web

Web UI access. Disabled by default.

Cisco Unified Videoconferencing Manager

Database connection

3306

TCP

Local database connection

If the internal database is installed, the application communicates with the database using port 3306.

Cisco Unified Videoconferencing Manager

SNMP

161

UDP

In from Resource Manager and Network Manager

Configuration/

Status

Cisco Unified Videoconferencing Manager

FTP

21

TCP

In from Network Manager

Log retrieval

Cisco Unified Videoconferencing Manager

XML

3271

TCP

Local connection

Resource Manager connects to the XML API interface of the internal gatekeeper

Cisco Unified Videoconferencing Manager

MCU Ports

HTTP

80

TCP

In from Web

Web UI access

MCU

XML

3336

TCP

In from Resource Manager

MCU Call Control XML API

MCU

XML

3337

TCP

In from another MCU or Desktop

MCU Cascade XML API

MCU

SNMP

161

UDP

In from Resource Manager and Network Manager

Configuration/Status

MCU

Telnet

23

TCP

In from Network Manager

Log retrieval and advanced commands

MCU

Gateway Ports

HTTP

80

TCP

In from Web

Web UI access

gateway

SNMP

161

UDP

In from Resource Manager and Network Manager

Configuration/Status

gateway

Telnet

23

TCP

In from Network Manager

Log retrieval and advanced commands

gateway

How to Install Cisco Unified Videoconferencing Manager

During Cisco Unified Videoconferencing Manager installation Resource Manager and Network Manager components are installed. The Desktop component of Cisco Unified Videoconferencing Manager is installed separately.

•Installing Cisco Unified Videoconferencing Manager

•Installing Cisco Unified Videoconferencing Desktop

Installing Cisco Unified Videoconferencing Manager

Procedure

Step 1 Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard.

Step 2 Click Next in the Introduction window.

Step 3 Read and accept the license agreement in the License Agreement window, and then click Next.

Step 4 In the Installation Type window, leave the default option and click Next.

In the User Provisioning window, choose a user provisioning option. There are three available options:

–No integration with Directory Server

–Directory Server

–Directory Server with Single Sign On (SSO) enabled.

Step 5 Click Next.

Step 6 Enter the host name URL and Web server port number used by the application in the Server Information window.

Make sure that the Web server port is not in use by another application, and then click Next.

Step 7 Enter mail server information in the Outgoing Mail Server Information window. To confirm that the e-mail server is functioning, enter an e-mail address. If the e-mail server is functioning correctly, you receive a test e-mail.

Note If SMTP server fields are left blank, e-mail messages are not sent.

Step 8 Create an administrator account for accessing the application in the Account Login Information window. With this account, you can access Cisco Unified Videoconferencing Manager.

Step 9 Review the installation summary in the Pre-installation Summary window, and then click Install to proceed with the installation.

Note Do not interrupt the installation. After starting the Cisco Unified Videoconferencing Manager service allow several minutes for server initialization before logging in to the web-user interface.

Installing Cisco Unified Videoconferencing Desktop

During the installation you perform a basic Desktop configuration by defining servers which Desktop uses. Follow recommendations in this section to configure Desktop correctly:

•In a single Cisco Unified Videoconferencing 3545 MCU deployment, use the same gatekeeper as Cisco Unified Videoconferencing 3545 MCU is configured to use. If you install Cisco Unified Videoconferencing Manager as a part of your deployment, specify the Cisco Unified Videoconferencing Manager internal gatekeeper.

•In a multiple Cisco Unified Videoconferencing 3545 MCU deployment, you must use Cisco Unified Videoconferencing Manager as your meeting control server. In a single Cisco Unified Videoconferencing 3545 MCU deployment, you can use either Cisco Unified Videoconferencing 3545 MCU or Cisco Unified Videoconferencing Manager.

•The default Desktop web server port is 80, but if it is used by another application, the installer detects it and prompts you to specify a different port.
If you wish to use HTTPs protocol for security, you must configure the Desktop web server port to 443 after the installation is complete.

The Desktop serial key is required for the installation and operation of the Desktop and is not included in this package. For more information about obtaining the serial key, refer to the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager.

Procedure

Step 1 Insert the product CD-ROM.

Step 2 In the CD menu, choose Install Cisco Unified Videoconferencing Desktop Server

-or-

In the Windows folder on the product CD-ROM, double-click setup.exe file to launch the installer.

Step 3 In the Choose Setup Language window, choose the installation language and click OK.

Step 4 In the Welcome window, click Next.

Step 5 In the License Agreement window, read the agreement, choose I accept the terms in the license agreement, and then click Next.

Step 6 In the Customer Information window, enter information for software registration, choose the user access option for Desktop, and then click Next.

Step 7 In the Cisco Unified Videoconferencing Desktop Desktop Serial Key window, enter the Desktop key number, and click Next.

Step 8 In the Custom Setup window, define which Desktop components to install on this server, specify the installation location, and then click Next.

Note
The default directory for Cisco Unified Videoconferencing Streaming Server installation in version 5.5. is C:\Program Files\Darwin Streaming Server.
For a single server installation, install both components.

Step 9 In the Cisco Unified Videoconferencing Desktop Network Configuration window, configure the Desktop Network Interface and Desktop web server port, and click Next.

Step 10 In the Configure Servers window, configure server settings:

a. Enter the IP address of your gatekeeper in the Gatekeeper IP address field.

b. Enter the server's NIC IP address in the IP address field under Use Cisco Unified Videoconferencing Manager for moderation.

Alternatively, choose Do not enable moderation to work without a meeting control server in a multiple Cisco Unified Videoconferencing 3545 MCU deployment. If you use Cisco Unified Videoconferencing Manager as your meeting control server, enter the Cisco Unified Videoconferencing Manager IP address in the IP address of Cisco IOS H.323 Gatekeeper field so that Desktop uses the Cisco Unified Videoconferencing Manager internal gatekeeper.

Note You must use the specific IP addresses, not loopback addresses.

Step 11 In the Configure Streaming window, choose a server to manage streaming:

a. When your deployment includes multiple Desktop servers, you must define which one of your Desktop servers is enabled for streaming.

Choose This Cisco Unified Videoconferencing Desktop will be used to manage streaming services to define the Desktop server that you are currently configuring as the Desktop server that is enabled for streaming.

Note We recommend that you choose only one Desktop server to be a streaming server.

If you install the Cisco Unified Videoconferencing Streaming Server on a separate server, type the IP address of that server in the Darwin Streaming Server IP address field.

b. When your deployment includes multiple Desktop servers, and you do not want to define the Desktop server that you are currently configuring as the Desktop server that is enabled for streaming, choose Use an alternative Cisco Unified Videoconferencing Desktop to manage streaming services.

Type the Fully Qualified Domain Name (FQDN) of the Desktop server that is enabled for streaming in the Server URL field.

c. Choose Disable streaming for this Cisco Unified Videoconferencing Desktop to disable streaming for the Desktop server that you are currently configuring.

Step 12 In the Cisco Unified Videoconferencing Desktop Hostname Configuration window, specify the hostname of the server that clients should use to connect to the Desktop.

Note Make sure that you specify the hostname that clients can resolve.

Step 13 In the Ready to Install the Program window, click Install.

Step 14 Click Finish.

Step 15 After installation is completed, verify that the Desktop server is operational:

a. Access the Desktop Server Administration interface by connecting to the following URL:

http://<SERVERFQDN:PORT>/cuvm/admin

b. Log in using the default user name (admin) and password (admin).

c. Open the Status tab of the Desktop Server Administration interface, and verify that all four types of servers are connected.

Note The light next to each link indicates whether or not the connection to the target server or registration with the Gatekeeper is successful. When the light is red, a tooltip containing error details is available. Click the red light to view further error information.

Step 16 Remove the product CD-ROM.

How to Perform Post-installation Procedures

•Confirming Installation

•Running the Cisco Unified Videoconferencing Manager Service

•Logging in for the First Time

•Obtaining a License

•Changing Server Name and Web Port

Confirming Installation

To confirm that installation is successful, wait 2-3 minutes for server initialization and then go to http://host-URL:port-number. After successful system initialization, the Resource Manager login window appears.

Running the Cisco Unified Videoconferencing Manager Service

Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server. Cisco Unified Videoconferencing Manager automatically starts when the server is started.

Go to Start > Settings > Control Panel > Administrative Tools > Services and find the list of Cisco Unified Videoconferencing Manager related services. The following services are installed:

•Cisco Unified Videoconferencing Manager—The service that Resource Manager and Network Manager run on. This is started automatically.

•Cisco SipServer—The service for the SIP User agent included with Resource Manager for SIP call control. This is started automatically.

•Cisco Unified MeetingPlace H.323 Gatekeeper - The service that the internal gatekeeper runs on. This is started automatically.

Logging in for the First Time

Procedure

Step 1 Access either Resource Manager or Network Manager login windows from the Start menu of the local server.

Step 2 Log in to Resource Manager for the first time.

The User Provisioning window opens.

Step 3 (Optional) Enable directory integration to synchronize user records from a Directory Server.

For further information, see the Configuration Guide for Cisco Unified Videoconferencing Manager.

Obtaining a License

At the end of the installation process, a temporary license is automatically installed. This license is valid for 30 days. To obtain an Cisco Unified Videoconferencing Manager license, perform a procedure described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager.

Changing Server Name and Web Port

This section describes how to change the Web port after installation.

Procedure

Step 1 After installation, go to

\JBOSS_DIR\server\default\deploy\jbossweb-tomcat55.sar\server.xml

and modify the following entry in bold:
	<Connector port="80" address="${jboss.bind.address}"
		maxThreads="250" strategy="ms"
					maxHttpHeaderSize="8192"
		emptySessionPath="true"
		enableLookups="false" redirectPort="8443"
							acceptCount="100"
		connectionTimeout="20000"
					disableUploadTimeout="true"/>
Step 2 Go to the \JBOSS_DIR\bin\vcs-config.xml file and modify the following entry:
		<host-url>http://server_URL:port_number</host-url>
\JBOSS_DIR is the default JBOSS home directory path.

The default path is C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss.

Uninstalling Cisco Unified Videoconferencing Manager

If you uninstall Cisco Unified Videoconferencing Manager, the database that Cisco Unified Videoconferencing Manager uses is removed from either the database server.

Procedure

Step 1 Choose Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Uninstall Cisco Unified Videoconferencing Manager

-or-

Step 2 Choose Control Panel > Add/Remove Programs >Cisco Unified Videoconferencing Manager > Uninstall Program.