Configuration Guide for Cisco Unified Videoconferencing Manager Release 5.5 - Managing Traps and Alarms in Network Manager [Cisco Unified Videoconferencing Manager]

Table Of Contents

Managing Traps and Alarms in Network Manager

Sending Traps to Network Manager

Creating or Modifying a Trap Forwarding Rule

Disabling a Trap Forwarding Rule

Removing a Trap Forwarding Rule

Creating or Modifying an Alert Recipient Profile

Removing an Alert Recipient Profile

Viewing Generated Events

Filtering Generated Events

Viewing Events per Network Item

Viewing and Sorting Supported Alarms

Modifying Alarms

Viewing and Sorting Generated Alarms

Viewing Generated Alarms per Network Item

Managing Traps and Alarms in Network Manager

•Sending Traps to Network Manager

•Creating or Modifying a Trap Forwarding Rule

•Disabling a Trap Forwarding Rule

•Removing a Trap Forwarding Rule

•Creating or Modifying an Alert Recipient Profile

•Removing an Alert Recipient Profile

•Viewing Generated Events

•Filtering Generated Events

•Viewing Events per Network Item

•Viewing and Sorting Supported Alarms

•Modifying Alarms

•Viewing and Sorting Generated Alarms

•Viewing Generated Alarms per Network Item

Sending Traps to Network Manager

You can configure the managed elements in the network to send SNMP traps to the Network Manager.

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Traps.

Step 3 Select Receive traps from elements.

Step 4 Click Upload to save your changes.

Creating or Modifying a Trap Forwarding Rule

You can instruct Network Manager to forward traps received from managed elements to an address specified by a trap forwarding rule.

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Traps.

Step 3 Do one of the following to modify an existing trap forwarding rule:

•Double-click the trap rule you require.

•Select the trap rule you require and click Edit.

•Right-click the trap rule you require and select Edit.

Step 4 Do one of the following to create a new trap forwarding rule:

•Click Add.

•Right-click any trap rule and select Add.

Step 5 Enter a description in the Description field.

Step 6 Specify the IP address and port number for Network Manager to forward traps received from managed elements.

Step 7 Select Enable trap forwarding.

Step 8 Click OK to save your changes.

Disabling a Trap Forwarding Rule

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Traps.

Step 3 Do one of the following to modify an existing trap forwarding rule:

•Double-click the trap rule you require.

•Select the trap rule you require and click Edit.

•Right-click the trap rule you require and select Edit.

Step 4 Deselect Enable trap forwarding.

Step 5 Click OK to save your changes.

The trap forwarding rule is disabled but remains in the database.

Removing a Trap Forwarding Rule

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Traps.

Step 3 Do one of the following:

•Select the trap rule you require and click Delete.

•Right-click the trap rule you require and select Delete.

Step 4 Click OK to save your changes.

The trap forwarding rule is removed from the database.

Creating or Modifying an Alert Recipient Profile

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Alert Recipients.

Step 3 Do one of the following to modify an existing alert recipient profile:

•Double-click the alert recipient you require in the Recipient Name column.

•Select the alert recipient you require and click Edit.

•Right-click the alert recipient you require in the Recipient Name column and select Edit.

Step 4 Do one of the following to create a new alert recipient profile:

•Click Add.

•Right-click any link in the Recipient Name column and select Add.

Step 5 Enter the name and e-mail of the alert recipient in the relevant fields.

Step 6 Select a user profile.

The options in the Select user profile field reflect the user details defined at Settings > Users.

If you select a user profile with Local user access level, the alert recipient receives notifications only for alarms that belong to elements that are part of the network subset defined for the user at Settings > Users.

If you select a user profile with Administrator or Read only access level, the alert recipient receives notification of all alarms.

Step 7 Select the minimum severity level of the alerts to be sent to the alert recipient.

The severity level of alerts is defined by the profile selected in the Select user profile field.

Step 8 (Optional) Select Notify on alarms clearing to enable the alarm recipient to receive an error report via e-mail when the alarms have been cleared.

Step 9 (Optional) Select Use custom subject line to include a custom subject line in the e-mail and enter a string for the custom subject line.

Step 10 (Optional) Select Include element info to include details of the elements reported in the alerts in the custom subject line.

Step 11 Select Enable alert to activate the recipient.

Step 12 Click OK to save your changes.

Removing an Alert Recipient Profile

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Alert Recipients.

Step 3 Do one of the following:

•Select the alert recipient you require and click Delete.

•Right-click the alert recipient you require in the Recipient Name column and select Delete.

Step 4 Click OK to save your changes.

The alert recipient profile is removed from the database.

Viewing Generated Events

The Events tab enables you to sort the events reported by the system according to event severity, event time, event message and element.

Procedure

Step 1 Click Alarms in the sidebar menu.

Step 2 Click Events.

The Events tab displays the following information:

•Event severity level (Minor, Cleared, Intermediate, Warning, Minor, Major, Critical).

•Date and time of the event.

•Text message describing the event.

Step 3 Click the column headings in the alarms table to sort the information displayed.

Step 4 Double-click any element in the table to display the relevant element manager for that element.

Filtering Generated Events

Procedure

Step 1 Click Alarms in the sidebar menu.

Step 2 Click Events.

Step 3 Do one of the following:

•Select View > Filter events.

•Click the Current filter link above the table.

Step 4 Define the time period and minimum severity levels of the events to display.

Step 5 Enter filter criteria and click OK.

The events that correspond to your selection are displayed in the table.

Viewing Events per Network Item

You an view a table of the events that have occurred in the system related to a specific item in your network.

Step 1 Click Network Tree in the sidebar menu.

Step 2 Click Network or a relevant custom view.

For information on creating customized views, see the "Creating a Custom Network Tree View" section on page 18-3.

Step 3 Select the network item you require.

Step 4 Click Events.

The Events tab includes the event severity level, the date and time of the event and the event message.

Step 5 (Optional) Double-click the link in the Element column to display the element manager for that element.

Step 6 (Optional) Do one of the following to filter the events displayed by date and severity level:

•Select View > Filter events.

•Click the Current filter link above the table.

Viewing and Sorting Supported Alarms

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Alarms.

Step 3 Click the Alarm heading in the alarms table to view alarms generated by the managed elements in the network in alphabetical order.

Step 4 Click the Severity heading in the alarms table to sort the alarms by increasing or decreasing order of severity.

Modifying Alarms

Procedure

Step 1 Click Settings in the sidebar menu.

Step 2 Click Alarms.

Step 3 Do one of the following to modify an alarm generated by the managed elements in the network:

•Double-click the alarm you require.

•Select the alarm you require and click Edit.

•Right-click the alarm you require and select Edit.

Step 4 Modify the severity level, and enable or disable the alarm in the relevant fields.

Step 5 Select Create event for this alarm to instruct Network Manager to create a report at Alarms > Events every time this alarm occurs.

Step 6 Use the Apply to all users option to indicate whether the alarm properties apply only to the current user or to all users.

Step 7 Click OK to save your changes.

Viewing and Sorting Generated Alarms

The Alarms tab enables you to view and sort the alarms generated by the elements in the network according to alarm status, alarm message, date and time or element.

Procedure

Step 1 Click Alarms in the sidebar menu.

Step 2 Click Alarms.

The Alarms tab includes the severity of each alarm, the time the event occurred and the alarm message that is related to the selected element. Alarm severity levels include the following:

Major/Minor/Critical

Information

Warning

Step 3 Double-click any element in the table to display the relevant element manager for that element.

Viewing Generated Alarms per Network Item

You can view a table of all current alarms related to a specific item in your network. Alarms can be viewed per element, network zone or the entire network in one view.

Procedure

Step 1 Click Network Tree in the sidebar menu.

Step 2 Click Network or a relevant custom view.

For information on creating customized views, see the "Creating a Custom Network Tree View" section on page 18-3.

Step 3 Select the network item you require.

Step 4 Click Alarms.

The Alarms tab includes the severity of each alarm, the time the event occurred and the alarm message that is related to the selected element. Alarm severity levels include the following:

Major/Minor/Critical

Information

Warning

	Configuration Guide for Cisco Unified Videoconferencing Manager Release 5.5
	Managing Traps and Alarms in Network Manager
Configuration Guide for Cisco Unified Videoconferencing Manager Release 5.5 Part 1: Resource Manager Managing Network Topologies in Resource Manager Configuring a Gatekeeper Profile in Resource Manager Configuring a SIP Server Profile in Resource Manager Managing an MCU Profile in Resource Manager Configuring a Gateway Profile in Resource Manager Configuring a Cisco Unified Videoconferencing Desktop Server Profile in Resource Manager Configuring a Meeting Room Profile in Resource Manager Configuring a Terminal Profile in Resource Manager Defining Resource Manager Call Routing Modes Managing Resource Manager Users and User Groups Viewing Meeting Schedules in Resource Manager Modifying Default Organization Settings for Resource Manager Users and Meetings Using the Resource Manager Configuration Tool Implementing the Resource Manager Outlook Client Provisioning Resource Manager Users via a Directory Server CDR XML Tags and Attributes Enabling Resource Manager to Use Secure Sockets Layer Connections on a JBoss Application Server Part 2: Network Manager Viewing Your Network in Network Manager Managing Elements in Network Manager Managing Endpoints in Network Manager Managing the Internal Gatekeeper in Network Manager Managing an MCU in Network Manager Managing a Gateway in Network Manager Configuring a User Profile in Network Manager Managing Traps and Alarms in Network Manager Managing Calls and Conferences in Network Manager Configuring Logging for Network Manager Part 3: Desktop Introducing Cisco Unified Videoconferencing Desktop Configuring Cisco Unified Videoconferencing Desktop for Administrators Index	Download this chapter Managing Traps and Alarms in Network Manager Download the complete book Configuration Guide for Cisco Unified Videoconferencing Manager Release 5.5 (PDF - 2 MB) Table Of Contents Managing Traps and Alarms in Network Manager Sending Traps to Network Manager Creating or Modifying a Trap Forwarding Rule Disabling a Trap Forwarding Rule Removing a Trap Forwarding Rule Creating or Modifying an Alert Recipient Profile Removing an Alert Recipient Profile Viewing Generated Events Filtering Generated Events Viewing Events per Network Item Viewing and Sorting Supported Alarms Modifying Alarms Viewing and Sorting Generated Alarms Viewing Generated Alarms per Network Item Managing Traps and Alarms in Network Manager •Sending Traps to Network Manager •Creating or Modifying a Trap Forwarding Rule •Disabling a Trap Forwarding Rule •Removing a Trap Forwarding Rule •Creating or Modifying an Alert Recipient Profile •Removing an Alert Recipient Profile •Viewing Generated Events •Filtering Generated Events •Viewing Events per Network Item •Viewing and Sorting Supported Alarms •Modifying Alarms •Viewing and Sorting Generated Alarms •Viewing Generated Alarms per Network Item Sending Traps to Network Manager You can configure the managed elements in the network to send SNMP traps to the Network Manager. Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Traps. Step 3 Select Receive traps from elements. Step 4 Click Upload to save your changes. Creating or Modifying a Trap Forwarding Rule You can instruct Network Manager to forward traps received from managed elements to an address specified by a trap forwarding rule. Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Traps. Step 3 Do one of the following to modify an existing trap forwarding rule: •Double-click the trap rule you require. •Select the trap rule you require and click Edit. •Right-click the trap rule you require and select Edit. Step 4 Do one of the following to create a new trap forwarding rule: •Click Add. •Right-click any trap rule and select Add. Step 5 Enter a description in the Description field. Step 6 Specify the IP address and port number for Network Manager to forward traps received from managed elements. Step 7 Select Enable trap forwarding. Step 8 Click OK to save your changes. Disabling a Trap Forwarding Rule Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Traps. Step 3 Do one of the following to modify an existing trap forwarding rule: •Double-click the trap rule you require. •Select the trap rule you require and click Edit. •Right-click the trap rule you require and select Edit. Step 4 Deselect Enable trap forwarding. Step 5 Click OK to save your changes. The trap forwarding rule is disabled but remains in the database. Removing a Trap Forwarding Rule Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Traps. Step 3 Do one of the following: •Select the trap rule you require and click Delete. •Right-click the trap rule you require and select Delete. Step 4 Click OK to save your changes. The trap forwarding rule is removed from the database. Creating or Modifying an Alert Recipient Profile Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Alert Recipients. Step 3 Do one of the following to modify an existing alert recipient profile: •Double-click the alert recipient you require in the Recipient Name column. •Select the alert recipient you require and click Edit. •Right-click the alert recipient you require in the Recipient Name column and select Edit. Step 4 Do one of the following to create a new alert recipient profile: •Click Add. •Right-click any link in the Recipient Name column and select Add. Step 5 Enter the name and e-mail of the alert recipient in the relevant fields. Step 6 Select a user profile. The options in the Select user profile field reflect the user details defined at Settings > Users. If you select a user profile with Local user access level, the alert recipient receives notifications only for alarms that belong to elements that are part of the network subset defined for the user at Settings > Users. If you select a user profile with Administrator or Read only access level, the alert recipient receives notification of all alarms. Step 7 Select the minimum severity level of the alerts to be sent to the alert recipient. The severity level of alerts is defined by the profile selected in the Select user profile field. Step 8 (Optional) Select Notify on alarms clearing to enable the alarm recipient to receive an error report via e-mail when the alarms have been cleared. Step 9 (Optional) Select Use custom subject line to include a custom subject line in the e-mail and enter a string for the custom subject line. Step 10 (Optional) Select Include element info to include details of the elements reported in the alerts in the custom subject line. Step 11 Select Enable alert to activate the recipient. Step 12 Click OK to save your changes. Removing an Alert Recipient Profile Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Alert Recipients. Step 3 Do one of the following: •Select the alert recipient you require and click Delete. •Right-click the alert recipient you require in the Recipient Name column and select Delete. Step 4 Click OK to save your changes. The alert recipient profile is removed from the database. Viewing Generated Events The Events tab enables you to sort the events reported by the system according to event severity, event time, event message and element. Procedure Step 1 Click Alarms in the sidebar menu. Step 2 Click Events. The Events tab displays the following information: •Event severity level (Minor, Cleared, Intermediate, Warning, Minor, Major, Critical). •Date and time of the event. •Text message describing the event. Step 3 Click the column headings in the alarms table to sort the information displayed. Step 4 Double-click any element in the table to display the relevant element manager for that element. Filtering Generated Events Procedure Step 1 Click Alarms in the sidebar menu. Step 2 Click Events. Step 3 Do one of the following: •Select View > Filter events. •Click the Current filter link above the table. Step 4 Define the time period and minimum severity levels of the events to display. Step 5 Enter filter criteria and click OK. The events that correspond to your selection are displayed in the table. Viewing Events per Network Item You an view a table of the events that have occurred in the system related to a specific item in your network. Step 1 Click Network Tree in the sidebar menu. Step 2 Click Network or a relevant custom view. For information on creating customized views, see the "Creating a Custom Network Tree View" section on page 18-3. Step 3 Select the network item you require. Step 4 Click Events. The Events tab includes the event severity level, the date and time of the event and the event message. Step 5 (Optional) Double-click the link in the Element column to display the element manager for that element. Step 6 (Optional) Do one of the following to filter the events displayed by date and severity level: •Select View > Filter events. •Click the Current filter link above the table. Viewing and Sorting Supported Alarms Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Alarms. Step 3 Click the Alarm heading in the alarms table to view alarms generated by the managed elements in the network in alphabetical order. Step 4 Click the Severity heading in the alarms table to sort the alarms by increasing or decreasing order of severity. Modifying Alarms Procedure Step 1 Click Settings in the sidebar menu. Step 2 Click Alarms. Step 3 Do one of the following to modify an alarm generated by the managed elements in the network: •Double-click the alarm you require. •Select the alarm you require and click Edit. •Right-click the alarm you require and select Edit. Step 4 Modify the severity level, and enable or disable the alarm in the relevant fields. Step 5 Select Create event for this alarm to instruct Network Manager to create a report at Alarms > Events every time this alarm occurs. Step 6 Use the Apply to all users option to indicate whether the alarm properties apply only to the current user or to all users. Step 7 Click OK to save your changes. Viewing and Sorting Generated Alarms The Alarms tab enables you to view and sort the alarms generated by the elements in the network according to alarm status, alarm message, date and time or element. Procedure Step 1 Click Alarms in the sidebar menu. Step 2 Click Alarms. The Alarms tab includes the severity of each alarm, the time the event occurred and the alarm message that is related to the selected element. Alarm severity levels include the following: Major/Minor/Critical Information Warning Step 3 Double-click any element in the table to display the relevant element manager for that element. Viewing Generated Alarms per Network Item You can view a table of all current alarms related to a specific item in your network. Alarms can be viewed per element, network zone or the entire network in one view. Procedure Step 1 Click Network Tree in the sidebar menu. Step 2 Click Network or a relevant custom view. For information on creating customized views, see the "Creating a Custom Network Tree View" section on page 18-3. Step 3 Select the network item you require. Step 4 Click Alarms. The Alarms tab includes the severity of each alarm, the time the event occurred and the alarm message that is related to the selected element. Alarm severity levels include the following: Major/Minor/Critical Information Warning
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