Table Of Contents

A - B - C - D - E - I - L - M - P - S - T - U - V - W -

Index

A

adding a device 1-1

audio echo cancellation

CTS 500-32, 1-21

B

BFCP 2-9

BFCP profile 2-9

VCS Zone settings 2-9

BFCP SIP Profile 5-7

C

CAPF Information window

configuration fields

Authentication Mode 1-16

Authentication String 1-16

Certificate Operation 1-16

Certificate Operation Status 1-16

Key Size (Bits) 1-16

Operation Completes By 1-16

Cisco Unified IP Phones

synchronizing configuration 4-7, 5-28

Cisco WebEx Participant List

Display (Internal Caller ID) fields 1-37

codec

restoring connectivity 4-8

configure the Search User Limit 3-23

configuring the directory

directory service 3-22

CTS 3x00 configuration

second-row conference room seats 1-21

CTS 500 - Product Specific Configuration Layout fields

Quality (per Display) 1-18

D

Device Information window

configuration fields

Active Load ID 1-13

Allow Control of Device from CTI 1-15

Always Use Prime Line 1-14

Always Use Prime Line for Voice Message 1-14

Calling Party Transformation CSS 1-14

Calling Search Space 1-14

Common Device Configuration 1-14

Common Phone Profile 1-14

Description 1-13

Device Mobility Mode 1-14

Device Pool 1-13

Ignore Presentation Indicators 1-15

IP Address 1-13

Locale 1-14

Location 1-14

Logged Into Hunt Group 1-15

MAC Address 1-13

Media Resource Group List 1-14

Network Locale 1-14

Owner User ID 1-14

Phone Button Template 1-14

Phone Load Name 1-14

Registration 1-13

Remote Device 1-15

Retry Video Call as Audio 1-14

Softkey Template 1-14

Use Device Pool Calling Party Transformation CSS 1-14

Use Trusted Relay Point 1-14

Directory Numbers

AAR Settings fields

AAR 1-34

Assigning Shared Lines

adding new directory number 5-22

call forward and pickup settings 5-23

configuring 5-22

directory number information 5-23

directory number information fields

Alerting Name     1

ASCII Alerting Name     1

Description     1

Directory Number     1

Route Partition     1

MLPP information 5-24

Call/Call Waiting Settings fields

Busy Trigger 1-38

Maximum Number of Calls 1-38

Call Forward and Pickup Settings fields

Calling Search Space Activation Policy 1-35

Secondary Calling Search Space for Fall Forward 1-35

Call Information Display 1-38

Directory Number Configuration window

directory number information 1-32

Directory Number Configuration window fields

Alerting Name 1-33

ASCII Alerting Name 1-33

Description 1-33

Directory Number 1-33

Route Partition 1-33

Directory Number Settings fields

Auto Answer 1-34

Calling Search Space 1-33

Network Hold MOH Audio Source 1-34

Presence Group 1-33

User Hold MOH Audio Source 1-33

Voice Mail Profile 1-33

Line and Devices Settings fields

ASCII Display (Internal Caller ID) 1-37

Audible Message Waiting Indicator Policy 1-37

Call Pickup Group Audio Alert Setting (Phone Idle) 1-37

Display (Internal Caller ID) 1-37

External Phone Number Mask 1-37

Monitoring Calling Search Space 1-37

Recording Option 1-37

Recording Profile 1-37

Ring Setting (Phone Active) 1-37

Ring Setting (Phone Idle) 1-37

Visual Message Waiting Indicator Policy 1-37

Line Settings for All Devices fields

Hold Reversion Notification Interval (seconds) 1-36

Hold Reversion Ring Duration (seconds) 1-36

MLPP Alternate Party Settings fields

AARMLPP No Answer Ring Duration (seconds) 1-36

MLPP Calling Search Space 1-36

Target (Destination) 1-36

E

enable Cisco User Data Services 3-23

I

idle display default screen 3-24

L

Locale Installers 2-19

Locale Packs 2-19

M

MIDlets

adding a new phone 5-2

configuring

CAPF Information window fields

Authentication Mode     1

Authentication String     1

Certificate Operation     1

Certificate Operation Status     1

Key Size (Bits)     1

Operation Completes By     1

Device Information window fields

AAR Calling Search Space     1

AAR Group     1

Active Load ID     1

Allow Control of Device from CTI     1

Always Use Prime Line     1

Always Use Prime Line for Voice Message     1

BLF Audible Alert Setting (Phone Busy)     1

BLF Audible Alert Setting (Phone Idle)     1

Built In Bridge     1

Calling Party Transformation CSS     1

Calling Search Space     1

Common Device Configuration     1

Common Phone Profile     1

Description     1

Device Mobility Mode     1

Device Pool     1

Geolocation     1

Hot Line Device     1

Ignore Presentation Indicators     1

IP Address     1

Join Across Lines     1

Location     1

Logged Into Hunt Group     1

MAC Address     1

Media Resource Group List     1

Network Hold MOH Audio Source     1

Network Locale     1

Owner User ID     1

Phone Button Template     1

Phone Load Name     1

Phone Personalization     1

Privacy     1

Protected Device     1

Registration     1

Remote Device     1

Retry Video Call as Audio     1

Services Provisioning     1

Single Button Barge     1

Softkey Template     1

Use Device Pool Calling Party Transformation CSS     1

User Hold MOH Audio Source     1

User Locale     1

Use Trusted Relay Point     1

Device is active 5-4

Device is trusted 5-4

Do Not Disturb settings

DND Incoming Call Alert     1

DND Option     1

Do Not Disturb     1

Expansion Module Information window 5-8

Extension Information window 5-9

External Data Locations Information window fields

Authentication Server     1

Directory     1

Idle     1

Idle Timer (seconds)     1

Information     1

Messages     1

Proxy Server     1

Secure Authentication URL     1

Secure Directory URL     1

Secure Idle URL     1

Secure Information URL     1

Secure Message URL     1

Secure Services URL     1

Services     1

Product Specific Configuration Layout settings

802.1x Authentication     1

Advertise G.722 Codec     1

Auto Call Select     1

Auto Line Select     1

Cisco Discovery Protocol (CDP)

PC Port     1

Switch Port     1

Days Display Not Active     1

Detect Unified CM Connection Failure     1

Disable Speakerphone     1

Disable Speakerphone and Headset     1

Display Idle Timeout     1

Display On Duration     1

Display On Time     1

Display On When Incoming Call     1

Enbloc Dialing     1

Forwarding Delay     1

Gratuitous ARP     1

Handset/Headset Monitor     1

HTTPS Server     1

IPv6 Load Server     1

IPv6 Log Server     1

Link Layer Discovery Protocol (LLDP)

PC Port     1

Link Layer Discovery Protocol - Media Endpoint Discover (LLDP-MED)

Switch Port     1

LLDP Asset ID     1

LLDP Power Priority     1

Load Server     1

Logging Display     1

Log Server     1

Minimum Ring Volume     1

More Softkey Timer     1

PC Port     1

PC Voice VLAN Access     1

Peer Firmware Sharing     1

Recording Tone     1

Recording Tone Duration     1

Recording Tone Local Volume     1

Recording Tone Remote Volume     1

RTCP     1

Settings Access     1

Span to PC Port     1

Video Capabilities     1

Web Access     1

Wideband Headset     1

Wideband Headset UI Control     1

Wireless Headset Hookswitch Control     1

Protocol Specific Information window fields

Device Security Profile     1

Digest User     1

Media Termination point Required     1

MTP Preferred Originating Codec     1

Packet Capture Duration     1

Packet Capture Mode     1

Presence Group     1

Require DTMF Reception     1

Rerouting Calling Search Space     1

SIP Dial Rules     1

SIP Profile     1

SUBSCRIBE Calling Search Space     1

Unattended Port     1

Secure Shell Information settings

Secure Shell Password     1

Secure Shell User     1

managing the phone 5-3

software download 5-1

MIDlets, configuring

MLPP Information window 5-10

MIDlets features

configuring 2-1

CCP VPN Security 2-14

Self View 2-13

Self View, behavior 2-14

MLPP Domain field 1-17

P

Passwords

Characters and digits

MLPP Alternate Party Settings i-vi

Speed Dial and Abbreviated Dial Configuration i-vi

Characters and digits, supported i-vi

resetting in CTS 4-5

Unified CM secure shell 4-5

Phone

configuring MIDlets 5-18

configuring phone interface 5-20

creating phone service 5-19

setting phone parameters 5-20

Phone reset

If you lose connectivity 4-8

Information about 4-7, 5-28

phone firmware

reset the phone to the factory image 5-29

Resetting a Cisco Unified IP Phone 5-28

Synchronizing a phone 4-7, 5-28

phones

synchronizing configuration 4-7, 5-28

Phone Security Profile

adding a new profile 1-8

CAPF information 1-11

CAPF information fields

Authentication Mode 1-11

Key Size (Bits) 1-11

configuring 1-8

parameters used in phone field 1-11

SIP Phone Port 1-12

SIP phone security 1-9

SIP phone security fields

Description 1-9

Device Security Mode 1-10

Enable Digest Authentication 1-10

Exclude Digest Credentials in Configuration File 1-11

Name 1-9

Nonce Validity Time 1-9

TFTP Encrypted Config 1-11

Transport Type 1-10

phone services

Cisco-provided default services 2-7

Product Specific Configuration Layout

auxiliary control unit 1-22

dial plan information 1-23

International Dialing Digits 1-23

Inter Site Access Code 1-23

National Dialing Digits 1-23

Off-Net Access Code 1-23

Site Access Code 1-23

directory number 1-23

Area Code 1-24

Country Code 1-24

Local Number 1-24

external CTS log destination 1-26

External CTS Log Address 1-28

External CTS Log User Name 1-28

External CTS Log User Password 1-28

Log Period 1-28

Log Start Time 1-28

external CTS log destination, Protocol 1-28

global location 1-24

Latitude 1-24

Longitude 1-24

secure shell information 1-25

Secure Shell Password 1-25

Secure Shell User 1-25

SSH Admin Life 1-26

SSH Helpdesk Life 1-26

SSH Helpdesk Password 1-26

SSH Helpdesk User 1-26

SNMP configuration parameters 1-28

Enable SNMP 1-29

SNMP (v2c) Community Read Only 1-30

SNMP (v2c) Community Read Write 1-30

SNMP (v3) Auth. Algorithm 1-29

SNMP (v3) Auth. Password 1-30

SNMP (v3) Privacy Algorithm 1-30

SNMP (v3) Privacy Password 1-30

SNMP (v3) Security Level 1-29

SNMP System Contact 1-30

SNMP System Location 1-30

SNMP trap receive parameter

SNMP (v3) Trap Username 1-31

SNMP trap receive parameters 1-30

SNMP(v2c) Community String 1-31

SNMP (v3) Auth. Algorithm 1-31

SNMP (v3) Auth. Password 1-31

SNMP (v3) Privacy Algorithm 1-31

SNMP (v3) Privacy Password 1-31

SNMP (v3) Trap Receiver Address 1-31

SNMP Security Level 1-31

Product Specific Configuration Layout check boxes

Enable Audio Echo Cancellation (AEC) 1-21

Enable Call Termination Ring 1-21

Enable Single Microphone Mute 1-21

Product Specific Configuration Layout fields

Admin. Web Access 1-17

Advertise G.722 Codec 1-19

Alternate Unified CM for Directory Lookup 1-19

Auto Answer off 1-21

Cisco TelePresence Recording Server Address 1-19

Cisco TelePresence Type 1-17

CTS Auto Answer 1-21

Days Display Not Active 1-20

Display On Duration 1-20

Display On Time 1-20

External SYSLOG Address 1-19

Idle Display 1-20

Lights 1-19

Live Desk Number 1-20

Maximum Call Duration (in minutes) 1-17

Presentation Frames Per Second 1-20

Presentation Input Device 1-18

Presentation Output Device 1-19

Room Name (from Exchange(R)) 1-17

Second Row Capacity 1-21

Table Microphone Count 1-21

Protocol Specific Information window

configuration fields

Allow Presentation Sharing using BFCP 1-16

Device Security Profile 1-15

Digest User 1-15

Media Termination point Required 1-15

MTP Preferred Originating Codec 1-15

Packet Capture Duration 1-15

Packet Capture Mode 1-15

Presence Group 1-15

Rerouting Calling Search Space 1-15

SIP Dial Rules 1-15

SIP Profile 1-15

SUBSCRIBE Calling Search Space 1-15

Unattended Port 1-16

S

Screen 2-16

Security

Cluster Security Mode i-vi, 1-8

Device Security Mode i-vi

Media is Encrypted icon (closed lock) i-vi

Setting up Directory

Show Directory 2-6

Speed dial

adding numbers, administration 2-1

adding numbers, end user 2-3

T

Troubleshooting

Authentication Issues 5-27

correct typos in URL 5-25

CTL File Issues 4-2

CTS 32x0

Second Row Capacity setting 4-4

CTS 32x0 microphones

Orange question mark error 4-4

CTS does not auto answer 5-26

CTS IP Address Issues 5-26

disable Speaker/Headset 5-26

Firmware

Cisco Unified IP Phone goes dead 5-27

Cisco Unified IP Phone rejects a direct firmware upgrade 5-27

MIDlet Issues

Cannot establish TCP connections with the CTS 5-26

MIDlet does not find Authentication Server URL 5-27

MIDlets fails to initialize 5-27

MIDlets fails to start up properly 5-26

MIDlet upgrade hangs 5-26

MIDlet Upgrade Issues 5-26

phon does not register 5-25

phone does not display Cisco TelePresence idle screen 5-25

Phone Firmware Issues 5-27

Registration

CTS does not register with Unified CM 4-3

CTS status shows unregistered or unknown 4-3

CTS Unknown Issues

CTS MAC address is entered incorrectly     1

CTS unregisters from time to time 4-3

CTS was moved to a different Unified CM 4-2

Directory Number Issues 4-3

Hostname Issues 4-3

Network Issues 4-3

Profile or Provisioning Issues 4-3

SIP Issues 4-3

TFTP Issues 4-3

XML Issues 4-3

Supported Characters Issues 5-27

TCP Issues 5-26

verify phone in the system 5-25

verify phone registration 5-25

U

Unified CM Administration

NTP settings 4-4

time does not show correctly on the CTS or phone 4-4

upgrading

codec type 3-3

connecting a Touch device 3-20

from a phone to the Touch device 3-3

software CTS 1.7.4 and above 3-5

software prior to CTS 1.7.4 3-12

Touch device kits 3-5

V

Verifying

registered devices 5-24

W

watermark removal

broadcast license 2-16

WebEx

Adding a New Phone with MIDlets Capability 5-2