This guide collects together in one place information about Cisco IOS voice features having to do with Cisco IOS Tcl IVR and VoiceXML. It is written for developers and network administrators who are installing, configuring, and maintaining a Tcl or VoiceXML application on a Cisco voice gateway. This guide describes the tasks related to the Cisco IOS software implementation of these applications. It contains the following:
Steps for using event logs and statistics introduced in the Voice Application Monitoring and Troubleshooting Enhancements feature to enable detailed monitoring of voice application instances and call legs.
Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. Access Cisco Feature Navigator at http://www.cisco.com/go/fn. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.
Cisco IOS Tcl IVR and VoiceXML Feature List
Table 1 lists Cisco Tcl IVR and VoiceXML features by Cisco IOS release. Features that are introduced in a particular release are available in that and subsequent releases.
Note For releases earlier than Cisco IOS Release 12.3(14)T, see the previous version of the Cisco Tcl IVR and VoiceXML Application Guide at: http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_administration_guide_book09186a00804436fd.html
Table 1 Cisco IOS Tcl IVR and VoiceXML Features by Cisco IOS Release
Enables Cisco gateways to direct incoming calls to a voice application based on the URL and Tcl IVR 2.0 and VoiceXML applications to place outbound calls to a Session Initiation Protocol (SIP) or telephone (TEL) URL.