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Table Of Contents
ASR1000_RP_IF_FLOW_IDS Messages
ASR1000_RP_ONLINE_DIAG Messages
ASR1000_RP_SONET_ALARM Messages
ASR1000_SERVICE_ENGINE Messages
INTERCHASSIS_REDUNDANCY Messages
IOSXE_LICENSE_BOOT_CLI Messages
IOSXE_TIMESTAMP_ENGINE Messages
PERF_MONITOR_RESOURCE Messages
PLATFORM_NETWORK_CLOCK Messages
Cisco IOS XE System Messages
This chapter contains the system messages for Cisco IOS XE software. The messages are grouped according to the following facility names:
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ASR1000_RP_DIAG_TEST Messages
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All Other Messages
Error Message %BTRACE_ROTATE-3-ARCHIVE_FAIL : Error archiving trace file - [chars]Explanation While trying to archive a trace file on the active RP, an error occurred that prevented the file transfer. The trace file is not saved.
Recommended Action This message is usually seen as a result of an underlying problem with the harddisk: file system; check the console log for messages related to harddisk: file system messages.
Error Message %CEMA-3-SPA_CMD_FAIL: [chars]: Command [chars]([dec]) failed ([chars]); partial command dump [hex] [hex] [hex] [hex]Explanation A failure occurred when sending a command to the SPA indicated in the error message.
Recommended Action Research and attempt to resolve the issue using the SPA hardware troubleshooting documentation as well as the tools and utilities provided at http://www.cisco.com/public/support/tac/tools.shtml. If you still require assistance or would like to report a suspected hardware failure, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/ or contact your Cisco technical support representative and provide the representative with the information you have gathered. Be sure to attach to your case the output of the show logging, show monitor event-log spa all, show tech-support and show hw-module subslot target spa tech-support commands, your troubleshooting logs, and the specific error message.
Error Message %CGM-3-CGM_FIPS_BYPASS_TEST : NIST bypass test failed for CGM object [chars].Explanation Class-Group Manager Security Client database detected a discrepancy in a security sensitive object. This could be due to a hardware or software resource limitation or a software defect.
Recommended Action Check the logs for information on the relevant object download states. Remove the object or a parent object in question. If the problem persists reboot the forwarding processor (ESP).
Error Message %CPPCDM-3-ERROR_NOTIFY : QFP [dec] thread [dec] encountered an error -Traceback= [chars] [chars]Explanation A QFP fault has occurred.
Recommended Action No action is required.
Error Message %CPP_MPASS-3-INVALID_VECTOR : vector [dec]Explanation An invalid multipass vector was received.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CPP_NAT64_PROXY-3-INVALID_IPC_INPUT : number of instances is invaliExplanation The NAT64 proxy has received an IPC with an unexpected format/data
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CPP_NAT64_PROXY-3-INVALID_IPC_SUBTYPE : subtype is [dec]Explanation The NAT64 proxy has received an IPC with an unexpected subtype
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CPP_NAT64_PROXY-3-NAT64_INIT_FAIL : nat64 init failure rc= [dec]Explanation The NAT proxy has experienced a failure when trying to initialize the NAT64 proxy
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CPP_NAT64_PROXY-3-NAT64_IPC_FAIL : rc= [dec]Explanation The NAT64 proxy has experienced a failure when trying to send an IPC
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CPP_PKT_SUBBLOCK-3-PKT_SB_MANAGE_FAIL : rc=[hex]Explanation A packet subblock manage has failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %EPOCH-6-EPOCH_REJECTED : Peer [chars] has rejected epoch: [chars]Explanation This error occurs if epoch from shell-manager has been rejected by the peer.
Recommended Action Check the epoch and peer state.
Error Message %FEATURE_INVOKE-3-CALL_STACK_EXCEEDED : index %Explanation A request exceeded the feature invocation call stack.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %HMR-3-HASH_SIZE_ZERO : count [dec] poly [dec]Explanation An invalid hash table size of 0 was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %IFMAP-3-CAUSE_CFG : hash table not initializedExplanation PAL interface handle to uidb hash table not initialized.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %LSMPI-4-INJECT_FEATURE_ESCAPE : Egress [chars] packet delivered via legacy inject pathExplanation A packet with a CPP supported L3 encapsulation (such as IP) was produced by IOS but delivered to CPP via the L2/legacy inject path instead of the proper L3 inject path. For this packet, outbound features will not be applied and packet accounting will likely be incorrect.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %MCP_UPGRADE_ROMMON-0-ROMMON_UPGRADE_FAIL : ROMMON upgrade failed: partition [chars]Explanation An attempt to upgrade the ROMmon failed.
Recommended Action Check the system messages to see if any messages appeared that might indicate the source of the ROMmon problem. If you do not find any additional information indicating a correctable problem, collect all output on the screen, in particular the console port output after the upgrade rom-monitor command was entered and the output of show rom-monitor, and provide the collected information to a Cisco technical support representative.
Error Message %MPLS_FORWARDING-2-CAUSE_THROTTLE_ERR : Allocation of mpls throttle [chars] memory failedExplanation Allocation of memory resource use by the MPLS throttle has failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message MPLS_LABEL-5-CHANGED: %s min/max label: %u/%uExplanation The MPLS label range has changed. This message is to notify the NMS of changes.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP-3-UPDOWN: Tunnel-tp%u, changed state to %sExplanation The MPLS-TP tunnel-tp interface changed state.
Recommended Action If the state change was unexpected, confirm the configuration settings and those of other LSRs along the tunnel LSPs.
Error Message %MPLS_TP-5-CONFIG_CHANGED: Tunnel-tp%u is %sExplanation The configuration of the tunnel-tp interface has changed. This message is to notify the NMS of changes.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP-5-REDUNDANCY: Tunnel-tp%u, switched to %s LSP as activeExplanation The MPLS-TP tunnel-tp interface has changed the LSP over which it data traffic is carried, possibly due to a fault or administrative action, or to restore traffic to the working-LSP after LSP recovery.
Recommended Action If this change is unexpected, examine LSP messages to determine if a fault or other failure has occurred, or is this is due to a lockout condition or configuration change.
Error Message %MPLS_TP_BWPOOL-3-BW_POOL_CHANGED: Bandiwdth pool available to MPLS-TP has changedExplanation Bandwidth pool available to MPLS-TP has changed. This is either due tothe removal of a link or changing to the pool through CLI configuration
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP_LINK-5-CONFIG_CHANGED: Link %u, interface %s, next-hop %s %sExplanation The configuration of the MPLS-TP link has changed. This message is to notify the NMS of changes.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP_LSP-3-UPDOWN: %s LSP %s is %s%s%sExplanation The indicated MPLS-TP LSP has gone up or down. If the LSP went down, the failure condition, and the fault source information is provided.
Recommended Action Examine the failure condition and source information to determine why the LSP went down.
Error Message %MPLS_TP_LSP-5-CONFIG_CHANGED: LSP %s is %sExplanation The configuration of the MPLS-TP midpoint LSP has changed. This message is to notify the NMS of changes.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP_LSP-5-LOCKOUT: %s LSP %s %s lockout stateExplanation The indicated LSP has entered or exited lockout state due to administrative action at one endpoint
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP_LSP_FSM-3-LSP_FSM_ERROR: LSP FSM Error occurred. Received event:%s in state:%sExplanation An erroneous event was received by the TP LSP.This is an error internal to MPLS-TP
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MPLS_TP_TIMER-3-UNKNOWN_TIMER_TYPE_EXPIRY: Unknown timer type expired:%dExplanation An unknown MPLS-TP timer type expired. This is an issue internal to MPLS-TP.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %MSG_FIFO-2-MSG_FIFO_CREATE : [chars]: Bad parameter to message fifo creaate [chars] = 0x%08xExplanation Failed to create message FIFO, possibly due to invalid memory size.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %PBR-3-PBR_CLASSIFY_FAIL : Dataplane classification error for interface [chars]Explanation The system experienced an internal software error. The dataplane was unable to complete processing of a route map due to a classification failure. This is likely due to a data initialization error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %PKT_MANIP-3-ALLOC_FAIL : retcode [int]Explanation A critical failure occurred when trying to obtain packet memory.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %PLIM_QOS-3-ASR1000_RP_PLIM_QOS_FAIL : A software error while configuring the [chars] on slot [dec]Explanation This error happens when IOS fails to send messages to configure the per slot QoS parameters in forwarding plane.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %PUNT_INJECT-2-CAUSE_CFG_ERR : [chars] [chars] initialization failedExplanation Initialization of punt and inject cause failed due to invalid configuration parameters.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %RTREE-3-ALLOC_FAIL : aux [hex]Explanation A Radix Tree request has caused an out of memory condition.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %SERDES-3-SERDES_CRITICAL_ERROR Reloading FRU [chars] due to critial error [chars].Explanation A critical error has occurred. The condition is serious and the card must be reloaded. This could be due to bad or unknown hardware (chassis or modules). Chassis manager could also initialize the Serdes library with incorrect input parameters.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show platform, show version, show diag chassis eeprom detail, and show diagnostic slot commands to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show platform, show version, show diag chassis eeprom detail, and show diagnostic slot commands and your pertinent troubleshooting logs.
Error Message %TFTP_ALG-3-ALG_STATE_CREATE_FAIL :Explanation A get or create ALG state failed. The trivial file transfer protocol (TFTP) ALG is unable to process packets.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ACE Messages
Error Message %ACE-2-CRYPTOENGERR : Crypto engine error: [chars] ([dec])Explanation A crypto engine operation did not complete. This error condition can indicate that the crypto engine cannot bind or unbind an interface to a crypto engine. It can also indicate that the crypto engine cannot query an interface ID.
Recommended Action Remove the cryptomap set from the interface by issuing no crypto map command. Then reattach the cryptomap set to the interface using crypto map command. Although removing and reattaching the crypto map might fix the cryptographic engine operation failure, report the failure to your technical support representative along with the sequence of commands that lead to the failure.
Error Message %ACE-2-INTTABOPERR : Internal [chars] table error: [chars]Explanation Internal table operation fails. This means the state of the module is mostly like inconsistent.
Recommended Action Contact your technical support representative
Error Message %ACE-3-BOOTMSGERR : [chars]: boot error: [chars]Explanation The ACE completed booting, but with an error status code. ACE will not operate and it will not register with the crypto subsystem.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-CEAL_REGISTRATION : ACE [chars] failed to register.Explanation The ACE failed to register with CEAL.
Recommended Action Reset the hardware module.
Error Message %ACE-3-CRASHDUMPERR : [chars]: crashdump retrieval error: [chars] [chars]Explanation An error occurred during crashdump file retrieval from ACE.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-CRASHDUMPSTART : [chars]: crashdump retrieval initiated to file [chars]Explanation The ACE crashed and was rebooted. Upon reboot, a crashdump file was detected and uploaded to the sup-bootflash filesystem.
Recommended Action Report the crash and transfer the crashdump file to your technical support representative.
Error Message %ACE-3-HAPITRUNC : [chars]: Received truncated HAPI message (tlen=[dec], actual=[dec])Explanation The received ACE control packet was smaller than the size field indicated.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-INITFAIL : %s: initialization failed (%s)Explanation ACE initialization sequence failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-INVTID : [chars]: [chars] of invalid [chars] trans id [dec]Explanation An invalid transaction ID of for the indicated transaction type was encountered.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-NOENGINESLOT : Interface [chars] has no crypto engine slotExplanation An IKE SA was requested for a given interface, but no crypto engine slot was assigned to that interface.
Recommended Action Configure the interface with the crypto engine slot command.
Error Message %ACE-3-NOMORETID : [chars]: out of [chars] transactionsExplanation Transaction pool for the indicated transaction type was exhausted.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-OUTOFID_RL : Too may [chars] IDs in the system. Cannot allocate a new oneExplanation All the IDs of the specified type are in use.
Recommended Action Reduce the traffic load, number of IPSec tunnels and/or frequency of re-key. If this message was seen under light loading conditions, then copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-OUTOFRES : Too many [chars] in the system. Cannot allocate a new oneExplanation All VPN-accelerator resources of a particular are in used and thus this allocation request fails.
Recommended Action Remove the cryptomap set from the interface. Reduce the number of that resource in the system. For ACL, reduce the number of ACL permit ACE in the system. For cryptomap, reduce the number of cryptomaps in the system. For SPD and SPD map, reduce the number of interface with cryptomap set attached.
Error Message %ACE-3-TRANSERR : [chars]: [chars] trans [hex]; opcode [hex]; param [hex]; error [hex]; retry cnt [dec]Explanation An error occurred in the indicated control transaction.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-TRANSERR_RL : [chars]: [chars] trans 0x%Explanation An error occurred in the indicated control transaction.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-TRANSNAK : [chars]: [chars] NAK trans [hex]; opcode [hex]; param [hex]Explanation An negative acknowledge occurred in the indicated control transaction.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-3-TRANSTO : [chars]: [chars] trans 0x%Explanation An error occurred in the indicated control transaction.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-4-BV_IDMGR_DESTROY: ACE failed to destroy [chars] ID manager. Leaking memory.Explanation The ACE failed to destroy memory space for ID management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-6-BOOTMSGINFO : [chars]: boot info: [chars]Explanation The ACE completed booting, but with a non-zero informational status code. This does not indicate an error and ACE will run normally.
Recommended Action No action is necessary.
Error Message %ACE-6-CRASHDUMPEND : [chars]: crashdump retrieval completeExplanation The ACE crashed and was rebooted. Upon reboot, a crashdump file was detected and uploaded to the sup-bootflash filesystem.
Recommended Action Report the crash and transfer the crashdump file to your technical support representative.
Error Message %ACE-6-INFO : [chars]: [chars]Explanation This is informational message from ACE
Recommended Action This is informational message from ACE. This occurs in normal operation.
Error Message %ACE-6-SWITCHOVER : VPN-SM switchover: [dec]/[dec] has been [chars] [dec]/[dec]Explanation A blade to blade switchover has occurred. System performance is not affected.
Recommended Action System performance is not affected. No customer action is necessary.
Error Message %ACE-6-UNEXP_INBOUND_IPSEC : [chars]: received unexpected IPsec packet: src IP: %Explanation An IPsec packet was unexpectedly forwarded to the RP.
Recommended Action If this message was seen in the context of the router booting while enabling the hardware crypto accelerator, then this message is normal and can be safely ignored. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACE-6-UNEXP_OUTBOUND_IPSEC : [chars]: received unexpected IPsec packet: src IP: %Explanation An IPsec packet was unexpectedly forwarded to the RP.
Recommended Action If this message was seen in the context of the router booting, while enabling the hardware crypto accelerator, or with an invalid peer IP address then this message is normal and can be safely ignored. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ACL Messages
Error Message %ACL-3-UNEXPECTED_PKT_TYPE : type [dec], int [dec] [chars]putExplanation ACL logging has encountered unexpected packet type.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACL-3-UNEXPECTED_STATE : type [dec], int [chars] [chars]put, w0: [hex], w1: [hex]Explanation An error has occurred in the setup of ACL hardware.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACL-4-UNEXPECTED_PKT_TYPE : type [dec], int [dec] [chars]putExplanation Access control list (ACL) logging has encountered an unexpected packet type.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ACL-4-UNEXPECTED_STATE : type [dec], int [chars] [chars]put, w0: [hex], w1: [hex]Explanation An access control list (ACL) hardware setup error has occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ALG_COM Messages
Error Message %ALG_COM-3-ALG_REGISTER_FAILED : [dec]Explanation ALG registration failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ALG_COM-3-CHUNK_CREATE_FAIL : [chars]Explanation A request to create a chunk failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ALG_COM-3-CHUNK_EXTEND_FAIL : [chars]Explanation A request to create a chunk failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ALG_COM-3-IPC_INIT_FAILED : [dec]Explanation IPC handler initialization failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ALG_PROXY Messages
Error Message %ALG_PROXY-3-PROXY_MEM_EXTEND_FAILED : ALG IPC subtype: [dec]Explanation Extending memory failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ALG_PROXY-3-PROXY_MEM_REQ_FAILED : ALG IPC subtype: [dec]Explanation Requesting more memory failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ALG_PROXY-4-PROXY_IPC_INVALID_MSG : [dec]Explanation Invalid IPC message subtype.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ALG_PROXY-4-PROXY_IPC_INVALID_MSG_LEN : [dec]:[dec] len [dec] flags [hex] source [dec]Explanation Invalid IPC message length.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ARL_PROXY Messages
Error Message %ARL_PROXY-3-GPM_ALLOC_FAILED : GPM allocation for reply failed pak_size [hex] reply_size [hex]Explanation GPM could not be allocated for reply.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ARL_PROXY-3-IPC_UNHANDLED : type: [dec]Explanation An unknown message was received by the ARL client proxy.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_APPLIANCE Messages
Error Message %ASR1000_APPLIANCE-3-ACTIVATE_FAIL: Failed to send appliance '[chars]' activate messageExplanation During the creation and transmission of the appliance activate TDL message a failure occurred. The message was not successfully sent and therefore the appliance was not activated.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-DEACTIVATE_FAIL: Failed to send appliance '[chars]' de-activate messageExplanation During the creation and transmission of the appliance de-activate TDL message a failure occurred. The message was not successfully sent and therefore the appliance was not de-activated.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-INIT_FAIL: Failed to initalize required appliance objectsExplanation During the initialization of the resources required for the appliance feature, a memory allocation failure occurred. This has prevented the appliance feature from being enabled.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-INVALID_APPLIANCE_TIMEOUT: A response timeout occurred for an invalid applianceExplanation An unexpected condition occurred where the appliance context pointer in the expired timer was set to NULL.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-INVALID_RF_MSG: Received an invalid RF message type from peerExplanation An unexpected condition occurred where an invalid timeout type was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-PKG_PATH_ACTIVATE_FAIL: Failed to find appliance definition file '[chars]'. Appliance '[chars]' will not be activatedExplanation Specified appliance definition file was not found following a switchover. Unable to activate appliance without specified appliance definition file present
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-PKG_PATH_FAIL: Failed to find appliance definition file '%s' required by appliance '%s'Explanation Specified appliance definition file was not found following a switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-RESPONSE_TIMEOUT: Appliance %s timed out waiting for a response from Virt-ManagerExplanation Failed to receive a response message from Virt-Manager for last activation operation performed on the named appliance. The appliance's activation state was marked as deactivated.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-ROMMON_UNSUPPORTED: ROMMON configuration does not support virtualizationExplanation Virtualization is not supported by the current ROMMON configuration. Verify both the ROMMON version and ROMMON variable ENABLE_VTX are correct to enable virtualization.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-SEND_RF_MSG: Failed to send RF message to peer - %sExplanation An unexpected condition occurred where an attempt to send an RF message to peer failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-STBY_PKG_PATH_ACTIVATE_FAIL: Failed to find appliance definition file '%s' on Standby. Appliance '%s' will not be activated following a switchoverExplanation Specified appliance definition file was not found on Standby. Following a switchover, this appliance will not be activated. Copy appliance definition file to Standby at earliest convenience.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-STBY_PKG_PATH_FAIL: Failed to find appliance definition file '%s' required by appliance '%s' on StandbyExplanation Specified appliance definition file was not found on Standby. Configuration was accepted, however upon switchover if this file is not found this configuration will be removed. Copy appliance definition file to Standby at earliest convenience.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-STBY_ROMMON_UNSUPPORTED: Standby rom-monitor configuration does not support virtualizationExplanation Virtualization is not supported by the current rom-monitor configuration on the Standby. Verify both the rom-monitor version and rom-monitor variable ENABLE_VTX are correct to enable virtualization.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_APPLIANCE-3-UNKNOWN_APPLIANCE_TIMEOUT: A response timeout occurred for unknown appliance %sExplanation A response time-out occurred for an appliance that is no longer in the appliance database.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_APPLIANCE-3-UNKNOWN_RF_MSG: Received an unknown RF message type (%d) from peerExplanation An unexpected condition occurred where an unknown timer event was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_APPLIANCE-3-UNKNOWN_TIMEOUT_TYPE: A response timeout occurred for an unknown timeout type (%d)Explanation An unexpected condition occurred where an unknown timeout type was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_APPLIANCE-3-UNKNOWN_TIMER_EVENT: A timer event occurred for an unknown timer event (%d)Explanation An unexpected condition occurred where an unknown timer event was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_APPLIANCE-5-ACTIVATION_STATE: %s %sExplanation The activation state of the named appliance has changed as notified by Virt-Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
ASR1000_APS Messages
Error Message %ASR1000_APS-3-CCCONFIGFAILED : Pair config for interface [chars] Group [dec] failedExplanation Pair configuration for interface has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_APS-3-CONFIG_FAIL : config change for interface [chars] Group [dec] failedExplanation Configuration for an interface to forwarding plane has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_APS-3-DOWNLOADFAIL : Unable to download %s message to %sExplanation An unexpected condition has occurred which resulted in a configuration not being sent to the reported process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_APS-3-FLOWCONFIGTOCCFAILED : Flow id to cc for interface [chars] Group [dec] failedExplanation Flow id to cc for an interface has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_APS-3-FLOWIDALLOCFAILED : Allocation of APS flow ID with manager failed for interface %s group [dec]Explanation An unexpected condition has occurred that allocation of APS flow ID. failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Issue the command to gather data that may help identify the nature of the error. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.(show interface
Error Message %ASR1000_APS-3-FLOWIDDELETIONFAILED : Deletion of APS flow ID with manager failed for interface %s group [dec]Explanation An unexpected condition has occurred that deletion of APS flow ID.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Issue the command to gather data that may help identify the nature of the error. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.(show interface)
Error Message %ASR1000_APS-3-GROUP_CONFIG_FAIL : Group change for interface [chars] Group [dec] failedExplanation Group change for interface has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_APS-3-PAIR_CONFIG_FAIL : Pair config for interface [chars] Group [dec] failedExplanation Pair configuration for interface has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
ASR1000_DSP Message
Error Message %ASR1000_DSP-3-ENQUEFAIL: Enqueue of TDL message failed (%s).Explanation An unexpected condition has occurred which resulted in configuration, resource, or call details not being forwarded.
Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
ASR1000_ETHERCHAN Messages
Error Message %ASR1000_ETHERCHAN-3-LINK_MTU_FAIL : Failure in changing MTU of interface [chars] to port-channel [chars] MTUExplanation The MTU for the interface mentioned in the message cannot be changed to match the MTU configured on the port channel interface.
Recommended Action Remove the link mentioned in the message from the port-channel group.
Error Message %ASR1000_ETHERCHAN-6-LINK_MTU : Interface [chars] MTU set to port-channel [chars] MTU [dec]Explanation The MTU for the interface mentioned in the message is changed to match the MTU configured on the port channel interface.
Recommended Action No action is required.
ASR1000_LICENSE Messages
Error Message %ASR1000_LICENSE_BOOT_CLI-3-CHASFS_OBJECT_FAILURE: Unable to create the chassis file system object %s, for storage of the license boot level.Explanation This system will continue to operate correctly, and if the user performs a write memory, the correct license boot levels will be persisted. The only impact from this problem is the show license image-levels command may not have up to date values.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_LICENSE_BOOT_CLI-3-CHASFS_PROPERTY_CREATE_FAILURE: Unable to create the chassis file system Property %s, for storage of a property for the license boot level.Explanation This system will continue to operate correctly, and if the user performs a write memory, the correct license boot levels will be persisted. The only impact from this problem is the show license image-levels command may not have up to date values
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_LICENSE_BOOT_CLI-3-CHASFS_PROPERTY_SET_FAILURE: Unable to set the value %s, for property %s, in the chassis file system for storage of the license boot level.Explanation This system will continue to operate correctly, and if the user performs a write memory, the correct license boot levels will be persisted.The only impact from this problem is the show license image-levels command may not have up to date values.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
ASR1000_MEMPOOL Messages
Error Message %ASR1000_MEMPOOL_MIB-3-BUFFPOOL_REG_ERROR: Bufferpool register data exceeds allocated memory; Retrieved only [dec] entries.Explanation Memory allocated is not enough.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_MGMTVRF Messages
Error Message %ASR1000_MGMTVRF-3-AFI_ATTACH_FAIL: Management VRF AFI %s attach failedExplanation Cannot create AFI subblock for management of VRF.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_MGMTVRF-3-INTF_ATTACH_FAIL: Management VRF attach to mgmt port failedExplanation Cannot associate management port to management VRF.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_MGMTVRF-3-PROCESS_CREATE_FAIL: Management VRF process creation failed, %sExplanation Cannot create IOS process for management port initialization.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_MGMTVRF-3-SET_TABLEID_FAIL: Installing %s Management interface tableid 0x%x failedExplanation Failed to set management port table id into Linux kernel.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_MGMTVRF-3-VRF_CREATE_FAIL: Management VRF creation failed %sExplanation Cannot create management VRF during system initialization.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf [chars] created with ID [dec], ipv4 table-id [hex], ipv6 table-id [hex]Explanation Management VRF and IPV4, IPV6 tables created for management port.
Recommended Action No action is required.
ASR1000_MMON Messages
Error Message %ASR1000_MMON-3-ENQUEFAIL: Enqueue of TDL message failed (%s).Explanation An empty file at first, place holder for SHIM errors
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
ASR1000_OIR Messages
Error Message %ASR1000_OIR-3-MODULE : Missing [chars] for [chars]Explanation A hardware or software error occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_OIR-3-OIRTWICE : Subslot [int]/[int] OIR insertion/removal not paired up: [chars]Explanation An internal OIR-related error occurred for the specified SPA.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_OIR-3-POWER_CYCLE_IMMINENT : The SPA in subslot [int]/[int] will be power cycled in [dec] seconds.Explanation The SPA in the specified subslot will be power cycled in the amount of time specified in the error message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-3-PROCMSG : Process msg send failed for process[dec]Explanation Process message send failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_OIR-3-QUIESCE_FAIL : Quiesce failed for subslot %u/%u (error = %d)Explanation The RP failed to contact the SPA during failover. The SPA will be reset.
Recommended Action No action is required.
Error Message %ASR1000_OIR-3-SPA_INTF_ID_ALLOC_FAILED: Failed to allocate interface identifiers forSPA(%s) in slot/bay: %u/%uExplanation Failed to get CC buffer and flow control identifiers for the SPA in the specified subslot. Traffic cannot flow through the SPA under this failure condition.This can happen if the system runs out of available identifiers.
Recommended Action Try to reduce the number of interfaces configured in the system either by physically removing the SPAs or by changing the system configuration.
Error Message %ASR1000_OIR-3-UNQUIESCE_FAIL : Unquiesce failed for subslot [int]/[int] (error = [dec])Explanation The RP failed to unquiesce the SPA in the specified subslot. The SPA will be reset.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-CARDRECONCILE : SPA type changed on subslot [int]/[int] from [int] to [int]Explanation The SPA in the specified subslot has been initialized, and it has been detected that it is of a different type to the SPA that was previously in this subslot.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-INSCARD : Card ([chars]) inserted in slot [chars]Explanation The OIR facility detected the insertion of a card in the slot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-INSSPA : SPA inserted in subslot [int]/[int]Explanation The OIR facility detected the insertion of a SPA in the subslot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-OFFLINECARD : Card ([chars]) offline in slot [chars]Explanation The OIR facility detected the state change to offline for the card in the slot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-ONLINECARD : Card ([chars]) online in slot [chars]Explanation The OIR facility detected the state change to online for the card in the slot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-REMCARD : Card ([chars]) removed from slot [chars]Explanation The OIR facility detected the removal of a card from the slot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-REMSPA : SPA removed from subslot [int]/[int], interfaces disabledExplanation The OIR facility detected the removal of a SPA from the subslot number specified in the message. The interfaces on that processor will be administratively shut down and marked as removed. The routing table will be flushed of any routes through the removed interfaces.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-SOFT_RELOADSPA : SPA([chars]) reloaded on [chars]Explanation The SPA in the specified subslot is reloaded by the command hw-module subslotslot#/subslot#reload.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-SOFT_STARTSPA : SPA([chars]) restarted in [chars]Explanation The SPA in the specified subslot is restarted by the command hw-module subslotslot#/subslot#start.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-SOFT_STOPSPA : SPA([chars]) stopped in [chars], interfaces disabledExplanation The SPA in the specified subslot is stopped by the command hw-module subslotslot#/subslot#stop. The interfaces on that processor will be administratively shut down and marked as removed. The routing table will be flushed of any routes through the removed interfaces.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-SPARELOAD : SPA reloaded on subslot [int]/[int]Explanation The SPA in the specified subslot is reloaded.
Recommended Action No action is required.
Error Message %ASR1000_OIR-6-SYNCSPA: SPA (%s) reloading to come up in %s modeExplanation The SPA in the specified subslot is reloaded by the command hw-module subslot slot#/subslot# reload
Recommended Action No action is required.
ASR1000_PEM Messages
Error Message %ASR1000_PEM-3-FANFAIL: The fan in slot [dec]/[dec] is encountering a failure conditionExplanation The fan's hardware is reporting that the fan is failing. This is most likely because the hardware detects the fan as spinning below the minimum speed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PEM-3-PEMCHASFSERR : The PEM in slot [dec] has encountered a system software error.Explanation The PEM's underlying software for storing PEM state is not working properly.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PEM-3-PEMFAIL : The PEM in slot [dec] is switched off or encountering a failureExplanation The Power Entry Module (PEM) hardware is either switched off, or is reporting a failure condition due to a possible installation or power problem, or other hardware failure.
Recommended Action Following proper safety and grounding guidelines, verify the installation of the PEM and confirm that the hardware is fully seated and properly screwed in. Verify that power is connected and turned on. Verify that the PEM is turned on. If these actions do not resolve the problem, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PEM-6-FANOK: The fan in slot [dec]/[dec] is functioning properlyExplanation The fan was reporting a failure condition. This message indicates that the fan is no longer reporting a failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PEM-6-INSPEM_FM : PEM/FM slot P[int] insertedExplanation The platform detected the insertion of a power/fan module in the slot number specified in the message.
Recommended Action No action is required.
Error Message %ASR1000_PEM-6-PEMOK: The PEM in slot [dec] is functioning properlyExplanation The PEM hardware may have been either switched off, or reporting a failure condition. This message indicates that the PEM is no longer either switched off, or reporting a failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PEM-6-REMPEM_FM: PEM/FM slot P[int] removedExplanation The platform detected the removal of a power/fan module in the slot number specified in the message.
Recommended Action No action is required.
ASR1000_PROCMIB Messages
Error Message %ASR1000_PROCMIB-4-MSGERR : [chars] Error with process mib message from sub-slot [dec]/[dec], MCP_PROCMIB_LIMITExplanation When processing a process MIB message from the specified subslot, the specified error has occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_PROCMIB-4-SENDMSGERR : Failure in sending process mib information from subslot [dec]/[dec] to RP, MCP_PROCMIB_LIMITExplanation A failure is encountered when sending process MIB statistics from the IOS driver for the subslot specified in the message to RP IOS. This indicates a software failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP Messages
Error Message %ASR1000_RP_ALARM-6-INFO: [chars] [chars] [chars] [chars] [chars]Explanation Alarm assertion or deassertion information.
Recommended Action No action is required.
Error Message %ASR1000_RP_CFG_NOT-2-MSGIPCINITERROR: Error initializing IPC queueExplanation An unexpected condition in which IOS could not initialize a message queue to the PSD.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-2-MSGNOEXP: Can not construct a '%s' message for configuration export: %sExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-2-MSGTDLERROR: Error processing TDL message. %dExplanation An unexpected condition in which IOS has received a TDL message which it cannot process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-2-MSGTDLINITERROR: Configuration Notification messaging module initialization failed: Unable to initialize messaging: %sExplanation The Configuration Notification subsystem has failed to initialize the infrastructure for messaging with the Plugable Services Daemon. Notification of configuration to critical modules cannot proceed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGENCRYPTINVALID: The mcprp_cfg_notify subsystem has seen an encryption type it does not recognize. %dExplanation An unexpected condition has occurred while IOS is trying to process a username command.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGIPCTXERROR: IPC transmit error. %dExplanation An unexpected condition in which IOS encountered an error trying to send a message to another process. %d
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOCAND: Can not construct a candidate entry for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOPWARR: Can not construct an array for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOREPLMSG: Can not construct a replace message for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOUPDATEMSG: Can not construct an update message for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-MSGOBJNULL: An unexpected condition in which IOS has received a null pointer that it expects to be non-null.Explanation An unexpected condition has occurred while IOS is trying to process a username command.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_CFG_NOT-3-NVWRITE_EXPORT: Failed to export %s notification: %dExplanation When a 'write memory' or 'write erase' operation occurs, the Configuration Notification subsystem exports this event into the chassis file system. This message indicates that the export failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGDIAGCANTENQUEUE: Online diagnostics could not enqueue a diagnostic test response.Explanation The asr1000 online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGDIAGTIMEOUT: A timeout occurred while waiting for an online diagnostic test to finish.Explanation The asr1000 online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGIPCTXERROR: IPC transmit error. %dExplanation An unexpected condition in which IOS encountered an error trying to send a message to another process. %d
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGOBJNULL: An unexpected condition in which IOS has received a null pointer that it expects to be non-null.Explanation An unexpected condition has occurred while IOS is trying to perform online diagnostics work.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGRESPTDLERR: A diagnostic test result could not be read properly.Explanation The asr1000 online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGTDLERROR: Error processing TDL message. %dExplanation An unexpected condition in which IOS has received a TDL message which it cannot process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-4-ERR_CNTR_HM_TEST_DATA: ERROR_COUNTER_DATA: ID:%d IN:%D PO:%d RE:%d RM:%d DV:%u EG:%d CF:%d TF:%dExplanation Error Counter Monitoring test has failed on one of the cards of ASR1000, Corresponding Data is printed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-4-ERR_CNTR_HM_TEST_FAIL: ERROR_COUNTER_WARNING: Slot %s Error counter exceeds threshold, system operation continue.Explanation Error Counter Monitoring test has failed on the given card of ASR1000.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-6-MSGOUTOFORDER: Received a test result after IOS had timed out. [%d,%d]Explanation When a diagnostic test is performed, IOS waits for the result be returned. If it does not return in a specified period of IOS times out on that test request and moves on.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DIAG_TEST-6-MSGUNEXPECTEDEVENT: Unexpected event recieved.Explanation When a diagnostic test is performed, IOS waits for the result be returned. While waiting for the result, IOS unexpectedly received an event it does not recognize and so IOS stopped waiting for the result. The test continued, IOS does not know what the results are and hence cannot report them.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-BULK_SYNC: Failed to send %s information to peerExplanation The bulk synchronization of the DPIDX configuration to the standby RP has failed to complete successfully; DPIDX has therefore taken the action which will result in a reload of the peer in order to once more attempt to successfully synchronize the configuration state which may have failed initially to a transient condition.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-CF: Datapath IDB CF operation failed - %sExplanation Failure in some datapath ID CF activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support, show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-DECODE: Decode via %s of %s failedExplanation A message of the transport and type described failed in its attempt to be decoded on the standby. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-DOWNLOADFAIL: Unable to download %s message to %sExplanation An unexpected condition has occurred which resulted in a configuration not being sent to the reported process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-DYN_SYNC: Failed to process %s dynamic stateExplanation The incremental synchronization of the DPIDX configuration to the standby RP has failed to complete successfully. This implies that the configuration state between the active and standby RP is inconsistent.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support, show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-EFPSTATSFAILED: EFP stats message data get error: (%d) for EFP %u on %sExplanation An unexpected error occurred extracting fields from an EFP stats message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-FASTNOTIFY: Fast notify failed for %sExplanation A fast notify message failed
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support, show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-FRRLDFLOWIDDELETIONFAILED: Deletion of fast-reroute flow ID with manager failedExplanation An unexpected condition has occurred that deletion of fast-reroute flow ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support, show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBBADTYPE: Datapath IDB type %d is not validExplanation An unexpected condition has occurred as the type of a datapath IDB is not valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support, show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBEXIST: Datapath IDB already exists in this mapping entry: %s-%dExplanation An unexpected condition has occurred that an attempt is made to save datapath IDB in a mapping entry filled by another.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBNONEXIST: Datapath IDB does not exist in this mapping entry: %s-%dExplanation Datapath IDB lookup points to empty mapping entry.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBNOTVAI: Invalid API call for %sExplanation Failure in an internal API
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXALLOCFAILED: Datapath IDB index allocation failed: %sExplanation An unexpected condition has occurred as all the available of datapath IDB indices are used.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXBADRANGE: Datapath IDB index %d is not in a valid rangeExplanation An unexpected condition has occurred as the index of a datapath IDB is not valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXDELETIONFAILED: Deletion of datapath IDB index from the database failed (%s - 0x%x) rc %dExplanation An unexpected condition has occurred that deletion of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXINSERTFAILED: Insertion of datapath IDB index %d into database failedExplanation An unexpected condition has occurred that insertion of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXLOOKUPFAILED: Lookup of datapath IDB index from the database failed (%s)Explanation An unexpected condition has occurred that lookup of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-ISSU: %s %s failed; %sExplanation An operation pertaining to the ISSU support for DPIDX failed to complete using either the CF or IPC transport context with the reason specified
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-LIST: List %s failed for %sExplanation List enqueue or removal failed
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NEGOTIATION: Failed to start ISSU %s session negotiation; %sExplanation The ISSU negotiation with the peer failed to start for either the CF or IPC transport with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-NOHWSUBBLOCK: HWIDB %s does not have a ASR1000 subblockExplanation An unexpected condition has occurred that no ASR1000 subblock was previously allocated for a HWIDB.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NOSWSUBBLOCK: SWIDB %s does not have a ASR1000 subblockExplanation An unexpected condition has occurred that no ASR1000 subblock was previously allocated for a SWIDB.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NULLTIMER: NULL timerExplanation A timer is NULL
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-PROGRESSION: Unable to inform RF of bulk sync completion; %sExplanation The active route processor has sent a notification to the standby to inform of the completion of the bulk synchronization of the DPIDX configuration. The standby has failed to respond to the active informing that it received the notification noting the reason for the failure. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-RECEIVE: Message via %s is %sExplanation An attempt to receive and process a versioned negotiation or synchronization message has failed due to an internal error being detected by the information received from the IPC or CF components.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-REGISTRATION: ISSU %s failed for %s; %sExplanation An ISSU registration for the set of initial capabilities and sessions failed due to the reason specified. This will have the effect of the DPIDX ISSU support being unavailable between peers.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-RF: Datapath IDB RF operation failed - %sExplanation Failure in some datapath ID RF activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-RPC: Datapath IDB RPC operation failed - %sExplanation Failure in some datapath ID RPC activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-TRANSFORM: %s of %s via %s failed for dpidx %uExplanation An attempt to either encode or decode a versioned synchronization message has failed due to an internal error encountered by the ISSU component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-3-TRANSMIT: Unable to send via %s %s %s %s; %sExplanation An attempt to send a versioned negotiation or synchronization message has failed due to an internal error encountered by the IPC or CF components.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-6-READY: %s peer not ready, discarding %sExplanation The synchronization attempt for the message has determined that the transport has lost communication with its peer. This is a normal situation which indicates that the standby route-processor is currently out of service implying a simplex redundancy mode.
Error Message %ASR1000_RP_DPIDB-6-RELOAD: %s, reloading %sExplanation A synchronization attempt between the active and standby RP peers has failed with the reason indicated. The standby peer is reloaded in an attempt to re-synchronize when operating in a stateful redundant mode.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_DPIDB-6-TIMEOUT: Bulk sync is flow controlled by %sExplanation The bulk synchronization of the DPIDX configuration to the standby RP has encountered a flow control condition which has effected a timeout awaiting the condition to clear. This will result in a reload of the standby RP to allow the bulk synchronization to restart.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-BUFF_OFFSET_NULL: Unable to utilize the memory buffer provided by the Checkpoint Facility. This %s CF client has failed to Bulk Sync.Explanation This error indicates the Checkpoint Facility is having problems recognizing its own buffer layout. If this occurs during Bulk Sync then Bulk Sync will terminate without completing. Otherwise the incremental Sync will fail.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_CANNOT_REGISTER: The call to add this %s CF client to the Checkpoint Facility failed with the error %s. This client is unable to proceed and will not be registered.Explanation For some reason the Checkpoint Facility will not register this client. As a result the Standby will never receive synchronized state from this CF client on the Active RP, The system is not capable of SSO and HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_SEND_BULK_NONBLOCKED: The Checkpoint Facility reported the error %s while attempting tosend a message. Bulk Sync of this %s CF client is terminating.Explanation This error indicates the Checkpoint Facility has internal problems related to IPC, and cannot perform a non-blocked send operation.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_SEND_INCR_NONBLOCKED: The Checkpoint Facility reported the error %s while attempting tosend a non-blocked message. The Incremental Sync transaction for this %s CF client cannot be sent to the Standby RP.Explanation This error indicates the Checkpoint Facility has internal problems related to IPC.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-DECODE: Decode via CF of %s failedExplanation A message sent via the CF transport failed in its attempt to be decoded on the standby. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-DEFERRED_DURING_BULK_SYNC: Encountered error %s while trying to place an %s transaction on the Deferred list during Bulk Sync for the %s CF client.Explanation Unable to cache a deferred transaction while Bulk Sync is underway. This can adversely impact SSO state on the Standby RP.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-ISSU_OP: %s %s failed; %sExplanation An operation pertaining to the ISSU support for SPA MARMOT IDs failed to complete using the CF transport context with the reason specified
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-NEGOTIATION: Failed to start ISSU %s session negotiation; %sExplanation The ISSU negotiation with the peer failed to start for either the CF or IPC transport with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-NO_BUFF_FOR_SYNC: The Checkpoint Faclity reported the error %s during a request for a buffer length of %d. This %s CF client has failed to synchronize a transaction to the Standby RP.Explanation This error indicates that the buffer management within the Checkpoint Facility has either run out of buffers, or has some other problem.If this occurs during Bulk Sync then Bulk Sync will terminate without completing. Otherwise the incremental Sync will fail.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RECEIVE: Client reports message CF is %sExplanation An attempt to receive and process a versioned negotiation or synchronization message has failed due to an internal error being detected by the information received from the CF component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-REGISTRATION: ISSU %s failed for %s; %sExplanation An ISSU registration for the set of initial capabilities and sessions failed due to the reason specified. This will have the effect of the SPA MARMOT ID ISSU support being unavailable between peers.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_ADD_CLIENT_FAILED: The RF facility failed to add this %s client, reason given is %s.Explanation This indicates the RF facility could not add the client.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_IF_ID_REGEN_ERROR: Error code %d encountered trying to regenerate interface flow-control identifer. If id %u resides in slot/subslot/port (%u/%u/%u).Explanation The background process which performs Flow Control Id Pool regeneration encountered an error. As a consequence the Standby does not have valid Id pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_PEER_EVENT_BUFFER: This %s RF client is unable to acquire an event buffer to send an RF peer message, the error %s was returned.Explanation This indicates the RF facility is unable to provide a message buffer needed to communicate with the RF peer. As a consequence the RF progression may be compromised.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_POOL_REGEN_ERROR: Id Pool Regeneration encountered error code %d, cannot switchover.Explanation The background process which performs Flow Control Id Pool regeneration encountered an error. As a consequence the Standby does not have valid Flow Id pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_POOL_REGEN_PROCESS_FAILED: The %s RF client Failed to create the Id Pool Regeneration process.Explanation The background process which performs Flow Control Id Pool regeneration failed to start. As a consequence the Standby will never obtain the relevant SSO state to enable HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_PROCESS_FAILED: This %s RF client Failed to create the Bulk Sync Process.Explanation The background process which performs the RF Bulk Sync failed to be created. As a consequence the Standby will never obtain the relevant SSO state to enable HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_SEND_PEER: This %s RF client encountered error %s, when attempting to send a peer message.Explanation This indicates the RF facility could not send a message to the RF peer. As a consequence the RF progression may be compromised.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_SPA_ID_REGEN_ERROR: Error code %d encountered trying to regenerate spa %s identifier in slot/subslot (%u/%u)Explanation The background process which performs Flow Control Id Pool regeneration encountered an error. As a consequence the Standby does not have valid Id pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-SEND_FAIL_RELOAD: Checkpoint Facility Failed to send a %s transaction for this %s CF client. Reloading the Standby RP.Explanation This indicates the underlying Checkpoint Facility could not deliver a message sent from the active RP to the standby RP. The process will automatically reload the standby RP.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-TRANSFORM: %s of %s via CF failedExplanation An attempt to either encode or decode a versioned synchronization message has failed due to an internal error encountered by the ISSU component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-TRANSMIT: Unable to send via %s %s %s %s; %sExplanation An attempt to send a versioned negotiation or synchronization message has failed due to an internal error encountered by the CF component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-4-DEF_LIST_REMOVE: Failed to remove one entry from the Deferred Sync list, for the %s CF client.Explanation An unexpected condition occurred during list maintenance.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-6-CFPEER_CANNOT_RECV: The Checkpoint Peer is not ready to receive messages. The Incremental Sync transaction for this %s CF client will not occur.Explanation This error indicates the Checkpoint Facility has signalled the peer has gone away.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_IF_FLOW_IDS-6-READY: %s peer not ready, discarding %sExplanation The synchronization attempt for the message has determined that the transport has lost communication with its peer. This is a normal situation which indicates that the standby route-processor is currently out of service implying a simplex redundancy mode.
Error Message %ASR1000_RP_MGMTE-3-MSGCREATENULL: Cannot allocate %s TDL messageExplanation An unexpected condition in which IOS cannot allocate TDL message for Management Ethernet.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_MGMTE-3-MSGTDLINITERROR: Management ethernet interface messaging module initialization failed: Unable to initialize messaging: %sExplanation The Management Ethernet interface subsystem has failed to initialize the infrastructure for messaging with the Plugable Services Daemon. Configuration of management Ethernet modules cannot proceed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_MGMTE-3-PROCESS_CREATE_FAIL: Management ethernet statistics process creation failedExplanation Cannot create IOS process for RP management Ethernet port statistics collection
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_RP_NV-3-NV_ACCESS_FAIL: Initial read of NVRAM contents failedExplanation This error happens when the contents of the NVRAM cannot be read during system initialization. The failure may be due to data corruption of the NVRAM contents. The initial configuration dialog will be entered and the configuration must be restored.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_ATM_SPA Messages
Error Message %ASR1000_RP_ATM_SPA-3-ATM_DPIDB_ALLOC_FAIL: Failed to allocate a data plane identifier for interface [chars] for VCD [dec]Explanation The SPA driver is not able to allocate the datapath identifier for the VCD under the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_ATM_SPA-3-ATM_DPIDB_GET_FAIL: Failed to get a data plane identifier for interface [chars] for VCD [dec]Explanation The SPA driver is not able to obtain the datapath identifier for the VCD under the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_ATM_SPA-3-ATM_FLOWID_GET_FAIL: Failed to get a flow control identifier for interface [chars] for index [dec]Explanation The SPA driver is not able to obtain the datapath flow control identifier for the data path identifier under the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_ATM_SPA-5-MPVCVPSETUP: Interface [chars] has a VC/VP ([dec]) configured already, VC/VP ([dec]) cannot be configured.Explanation The SPA ATM driver supports configuring only one VC/VP under a point to multi point sub-interface. The sub-interface specified in the message already has VP/VC configured.
Recommended Action No action is required.
Error Message %ASR1000_RP_ATM_SPA-3-PROCESS_FAIL: process creation failed for [chars]Explanation The Periodic one second process creation failed.This indicates a software error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_ATM_SPA-4-SETUPVC: Interface [chars], VC ([dec]) setup failed, reason = [dec]Explanation A command to setup a VC has failed on RP.
Recommended Action The SPA ATM driver has detected a problem creating the internal OAMVC. Reload the indicated SPA card to reconfigure the internal OAM VC. If the error messages recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_ATM_SPA-4-TEARDOWNVC: Interface [chars], VC ([dec]) teardown failed, reason = [dec]Explanation A command to remove a VC configuration has failed on RP.
Recommended Action The SPA ATM driver has detected a problem tearing down the internal OAM VC. Reload the indicated SPA card to do a clean tear down of the internal OAM VC. If the error messages recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_CFG_NOT Messages
Error Message %ASR1000_RP_CFG_NOT-2-MSGIPCINITERROR : Error initializing IPC queueExplanation An unexpected condition in which IOS could not initialize a message queue to the PSD.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-2-MSGNOEXP : Can not construct a '[chars]' message for configuration export: [chars]Explanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-2-MSGTDLERROR : Error processing TDL message. %dExplanation An unexpected condition in which IOS has received a TDL message which it cannot process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-2-MSGTDLINITERROR : Configuration Notification messaging module initialization failed: Unable to initialize messaging: [chars]Explanation The Configuration Notification subsystem has failed to initialize the infrastructure for messaging with the Plugable Services Daemon. Notification of configuration to critical modules cannot proceed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGENCRYPTINVALID: The mcprp_cfg_notify subsystem has seen an encryption type it does not recognize. [dec]Explanation An unexpected condition has occurred while IOS is trying to process a username command.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGIPCTXERROR: IPC transmit error. %dExplanation An unexpected condition in which IOS encountered an error trying to send a message to another process. %d
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOCAND: Can not construct a candidate entry for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOPWARR: Can not construct an array for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOREPLMSG: Can not construct a replace message for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGNOUPDATEMSG: Can not construct an update message for configuration exportExplanation This error usually indicates either an out of memory condition or a TDL error. If ample memory is available, then the TDL error may indicate a version conflict with respect to configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-MSGOBJNULL: An unexpected condition in which IOS has received a null pointer that it expects to be non-null.Explanation An unexpected condition has occurred while IOS is trying to process a username command.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_CFG_NOT-3-NVWRITE_EXPORT: Failed to export [chars] notification: [dec]Explanation When a 'write memory' or 'write erase' operation occurs, the Configuration Notification subsystem exports this event into the chassis file system. This message indicates that the export failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_CTE1_SPA Messages
Error Message %ASR1000_RP_CTE1_SPA-3-CCIPCFAIL: Communication with the CC has failed for Interface [dec]/[dec]Explanation Communication with the SPA interface processor (SIP) is unavailable.
Recommended Action Either try to configure the shared port adapter (SPA) at a later time, or reload the SIP.
Error Message %ASR1000_RP_CTE1_SPA-3-IPCERR: Internal IPC error [chars]Explanation Internal IPC error.
Recommended Action Either try to configure the shared port adapter at a later time, or reload the SPA SIP.
Error Message %ASR1000_RP_CTE1_SPA-3-UNSUPERR: NULLExplanation An internal error as resulted from an unsupported or unexpected message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_DIAG_TEST Messages
Error Message %ASR1000_RP_DIAG_TEST-3-MSGDIAGCANTENQUEUE: Online diagnostics could not enqueue a diagnostic test response.Explanation The Cisco ASR1000 Series Router online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGDIAGTIMEOUT: A timeout occurred while waiting for an online diagnostic test to finish.Explanation The Cisco ASR1000 Series Router online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGIPCTXERROR: IPC transmit error. %dExplanation An unexpected condition in which IOS encountered an error trying to send a message to another process. [dec]
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGOBJNULL: An unexpected condition in which IOS has received a null pointer that it expects to be non-null.Explanation An unexpected condition has occurred while IOS is trying to perform online diagnostics work.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGRESPTDLERR : A diagnostic test result could not be read properly.Explanation The Cisco ASR1000 Series Router online diagnostics failed to respond properly to a request by the system to perform a diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-3-MSGTDLERROR : Error processing TDL message. %dExplanation An unexpected condition in which IOS has received a TDL message which it cannot process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-6-MSGOUTOFORDER: Received a test result after IOS had timed out. [%d,%d]Explanation When a diagnostic test is performed, IOS waits for the result be returned. If it does not return in a specified period of IOS times out on that test request and moves on.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DIAG_TEST-6-MSGUNEXPECTEDEVENT: Unexpected event recieved.Explanation When a diagnostic test is performed, IOS waits for the result be returned. While waiting for the result, IOS unexpectedly received an event it does not recognize and so IOS stopped waiting for the result. The test continued, IOS does not know what the results are and hence cannot report them.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_DPIDB Messages
Error Message %ASR1000_RP_DPIDB-3-BULK_SYNC: Failed to send %s information to peerExplanation The bulk synchronization of the DPIDX configuration to the standby RP has failed to complete successfully; DPIDX has therefore taken the action which will result in a reload of the peer in order to once more attempt to successfully synchronize the configuration state which may have failed initially to a transient condition.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-CF: Datapath IDB CF operation failed - %sExplanation Failure in some datapath ID CF activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-DECODE: Decode via %s of %s failedExplanation A message of the transport and type described failed in its attempt to be decoded on the standby. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-DOWNLOADFAIL: Unable to download %s message to %sExplanation An unexpected condition has occurred which resulted in a configuration not being sent to the reported process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-DYN_SYNC: Failed to process %s dynamic stateExplanation The incremental synchronization of the DPIDX configuration to the standby RP has failed to complete successfully. This implies that the configuration state between the active and standby RP is inconsistent.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-EFPSTATSFAILED : EFP stats message data get error: (%d) for EFP %u on %sExplanation An unexpected error occurred extracting fields from an EFP stats message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-FASTNOTIFY: Fast notify failed for [chars]Explanation A fast notify message failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-FRRLDFLOWIDDELETIONFAILED: Deletion of fast-reroute flow ID with manager failedExplanation An unexpected condition has occurred that deletion of fast-reroute flow ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBBADTYPE: Datapath IDB type [dec] is not validExplanation An unexpected condition has occurred as the type of a datapath IDB is not valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBEXIST: Datapath IDB already exists in this mapping entry: %s-%dExplanation An unexpected condition has occurred that an attempt is made to save datapath IDB in a mapping entry filled by another.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBNONEXIST: Datapath IDB does not exist in this mapping entry: %s-%dExplanation Datapath IDB lookup points to empty mapping entry.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDBNOTVAI: Invalid API call for [chars]Explanation Failure in an internal API.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXALLOCFAILED: Datapath IDB index allocation failed: %sExplanation An unexpected condition has occurred as all the available of datapath IDB indices are used.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXBADRANGE: Datapath IDB index %d is not in a valid rangeExplanation An unexpected condition has occurred as the index of a datapath IDB is not valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXDELETIONFAILED: Deletion of datapath IDB index from the database failedExplanation An unexpected condition has occurred that deletion of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXINSERTFAILED: Insertion of datapath IDB index %d into database failedExplanation An unexpected condition has occurred that insertion of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-IDXLOOKUPFAILED: Lookup of datapath IDB index from the database failed (%s)Explanation An unexpected condition has occurred that lookup of datapath IDB indices failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-ISSU: %s %s failed; %sExplanation An operation pertaining to the ISSU support for DPIDX failed to complete using either the CF or IPC transport context with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-LIST: List [chars] failed for [chars]Explanation List enqueue or removal failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NEGOTIATION: Failed to start ISSU %s session negotiation; %sExplanation The ISSU negotiation with the peer failed to start for either the CF or IPC transport with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NOHWSUBBLOCK: HWIDB %s does not have a ASR1000 subblockExplanation An unexpected condition has occurred that no Cisco ASR1000 subblock was previously allocated for a HWIDB.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NOSWSUBBLOCK: SWIDB %s does not have a ASR1000 subblockExplanation An unexpected condition has occurred that no Cisco ASR1000 subblock was previously allocated for a SWIDB.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-NULLTIMER: NULL timerExplanation A timer is NULL.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-PROGRESSION: Unable to inform RF of bulk sync completion; %sExplanation The active route processor has sent a notification to the standby to inform of the completion of the bulk synchronization of the DPIDX configuration. The standby has failed to respond to the active informing that it received the notification noting the reason for the failure. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-6-READY: [chars] peer not ready, discarding [chars]Explanation The synchronization attempt for the message has determined that the transport has lost communication with its peer. This is a normal situation which indicates that the standby route-processor is currently out of service implying a simplex redundancy mode.
Recommended Action No action is required.
Error Message %ASR1000_RP_DPIDB-3-RECEIVE: Message via %s is %sExplanation An attempt to receive and process a versioned negotiation or synchronization message has failed due to an internal error being detected by the information received from the IPC or CF components.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-REGISTRATION: ISSU %s failed for %s; %sExplanation An ISSU registration for the set of initial capabilities and sessions failed due to the reason specified. This will have the effect of the DPIDX ISSU support being unavailable between peers.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-RF : Datapath IDB RF operation failed - %sExplanation Failure in some datapath ID RF activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-RPC: Datapath IDB RPC operation failed - [chars]Explanation Failure in some datapath ID RPC activity.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show interface command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show interface commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-TRANSFORM : %s of %s via %s failed for dpidx %uExplanation An attempt to either encode or decode a versioned synchronization message has failed due to an internal error encountered by the ISSU component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-3-TRANSMIT: Unable to send via %s %s %s %s; %sExplanation An attempt to send a versioned negotiation or synchronization message has failed due to an internal error encountered by the IPC or CF components.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-6-READY : %s peer not ready, discarding %sExplanation The synchronization attempt for the message has determined that the transport has lost communication with its peer. This is a normal situation which indicates that the standby route-processor is currently out of service implying a simplex redundancy mode.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-6-RELOAD: %s, reloading %sExplanation A synchronization attempt between the active and standby RP peers has failed with the reason indicated. The standby peer is reloaded in an attempt to re-synchronize when operating in a stateful redundant mode.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_DPIDB-6-TIMEOUT: Bulk sync is flow controlled by %sExplanation The bulk synchronization of the DPIDX configuration to the standby RP has encountered a flow control condition which has effected a timeout awaiting the condition to clear. This will result in a reload of the standby RP to allow the bulk synchronization to restart.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_IF_FLOW_IDS Messages
Error Message %ASR1000_RP_IF_FLOW_IDS-3-BUFF_OFFSET_NULL: Unable to utilize the memory buffer provided by the Checkpoint Facility. This [chars] CF client has failed to Bulk Sync.Explanation This error indicates the Checkpoint Facility is having problems recognizing its own buffer layout. If this occurs during Bulk Sync then Bulk Sync will terminate without completing. Otherwise the incremental Sync will fail.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_CANNOT_REGISTER: The call to add this [chars] CF client to the Checkpoint Facility failed with the error [chars]. This client is unable to proceed and will not be registered.Explanation For some reason the Checkpoint Facility will not register this client. As a result the Standby will never receive synchronized state from this CF client on the Active RP, The system is not capable of SSO and HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_SEND_BULK_NONBLOCKED: The Checkpoint Facility reported the error [chars] while attempting tosend a message. Bulk Sync of this [chars] CF client is terminating.Explanation This error indicates the Checkpoint Facility has internal problems related to IPC, and cannot perform a non-blocked send operation.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-CF_SEND_INCR_NONBLOCKED: The Checkpoint Facility reported the error [chars] while attempting tosend a non-blocked message. The Incremental Sync transaction for this [chars] CF client cannot be sent to the Standby RP.Explanation This error indicates the Checkpoint Facility has internal problems related to IPC.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-DECODE: Decode via CF of %s failedExplanation A message sent via the CF transport failed in its attempt to be decoded on the standby. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-DEFERRED_DURING_BULK_SYNC: Encountered error [chars] while trying to place an [chars] transaction on the Deferred list during Bulk Sync for the [chars] CF client.Explanation Unable to cache a deferred transaction while Bulk Sync is underway. This can adversely impact SSO state on the Standby RP.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-ISSU_OP: %s %s failed; %sExplanation An operation pertaining to the ISSU support for SPA MARMOT IDs failed to complete using the CF transport context with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-NEGOTIATION: Failed to start ISSU [chars] session negotiation; [chars]Explanation The ISSU negotiation with the peer failed to start for either the CF or IPC transport with the reason specified.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-NO_BUFF_FOR_SYNC: The Checkpoint Faclity reported the error [chars] during a request for a buffer length of [dec]. This [chars] CF client has failed to synchronize a transaction to the Standby RP.Explanation This error indicates that the buffer management within the Checkpoint Facility has either run out of buffers, or has some other problem.If this occurs during Bulk Sync then Bulk Sync will terminate without completing. Otherwise the incremental Sync will fail.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RECEIVE: Client reports message CF is [chars]Explanation An attempt to receive and process a versioned negotiation or synchronization message has failed due to an internal error being detected by the information received from the CF component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-REGISTRATION: ISSU [chars] failed for [chars]; [chars]Explanation An ISSU registration for the set of initial capabilities and sessions failed due to the reason specified. This will have the effect of the SPA MARMOT ID ISSU support being unavailable between peers.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_ADD_CLIENT_FAILED: The RF facility failed to add this [chars] client, reason given is [chars].Explanation This indicates the RF facility could not add the client.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_IF_ID_REGEN_ERROR: Error code [dec] encountered trying to regenerate interface flow-control identifer. If id [int] resides in slot/subslot/port ([int]/[int]/[int]).Explanation The background process which performs Flow Control ID Pool regeneration encountered an error. As a consequence the Standby does not have valid ID pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_PEER_EVENT_BUFFER: This [chars] RF client is unable to acquire an event buffer to send an RF peer message, the error [chars] was returned.Explanation This indicates the RF facility is unable to provide a message buffer needed to communicate with the RF peer. As a consequence the RF progression may be compromised.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_POOL_REGEN_ERROR: Id Pool Regeneration encountered error code [dec], cannot switchover.Explanation The background process which performs Flow Control ID Pool regeneration encountered an error. As a consequence the Standby does not have valid Flow ID pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_POOL_REGEN_PROCESS_FAILED: The [chars] RF client Failed to create the Id Pool Regeneration process.Explanation The background process which performs Flow Control ID Pool regeneration failed to start. As a consequence the Standby will never obtain the relevant SSO state to enable HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_PROCESS_FAILED: This [chars] RF client Failed to create the Bulk Sync Process.Explanation The background process which performs the RF Bulk Sync failed to be created. As a consequence the Standby will never obtain the relevant SSO state to enable HA switchover.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_SEND_PEER: This [chars] RF client encountered error [chars], when attempting to send a peer message.Explanation This indicates the RF facility could not send a message to the RF peer. As a consequence the RF progression may be compromised.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-RF_SPA_ID_REGEN_ERROR: Error code [dec] encountered trying to regenerate spa [chars] identifier in slot/subslot ([int]/[int])Explanation The background process which performs Flow Control Id Pool regeneration encountered an error. As a consequence the Standby does not have valid Id pools and cannot progress to Active state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-SEND_FAIL_RELOAD: Checkpoint Facility Failed to send a [chars] transaction for this [chars] CF client. Reloading the Standby RP.Explanation This indicates the underlying Checkpoint Facility could not deliver a message sent from the active RP to the standby RP. The process will automatically reload the standby RP.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-TRANSFORM: [chars] of [chars] via CF failedExplanation An attempt to either encode or decode a versioned synchronization message has failed due to an internal error encountered by the ISSU component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-3-TRANSMIT: Unable to send via [chars] [chars] [chars] [chars]; [chars]Explanation An attempt to send a versioned negotiation or synchronization message has failed due to an internal error encountered by the CF component.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-4-DEF_LIST_REMOVE: Failed to remove one entry from the Deferred Sync list, for the [chars] CF client.Explanation An unexpected condition occurred during list maintenance.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-6-CFPEER_CANNOT_RECV: The Checkpoint Peer is not ready to receive messages. The Incremental Sync transaction for this [chars] CF client will not occur.Explanation This error indicates the Checkpoint Facility has signalled the peer has gone away.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_IF_FLOW_IDS-6-READY: [chars] peer not ready, discarding [chars]Explanation The synchronization attempt for the message has determined that the transport has lost communication with its peer. This is a normal situation which indicates that the standby route-processor is currently out of service implying a simplex redundancy mode.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_MGMTE Messages
Error Message %ASR1000_RP_MGMTE-3-MSGCREATENULL : Cannot allocate [chars] TDL messageExplanation An unexpected condition in which IOS cannot allocate TDL message for Management Ethernet.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_MGMTE-3-MSGTDLINITERROR: Management ethernet interface messaging module initialization failed: Unable to initialize messaging: [chars]Explanation The Management Ethernet interface subsystem has failed to initialize the infrastructure for messaging with the Plugable Services Daemon. Configuration of management Ethernet modules cannot proceed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_MGMTE-3-PROCESS_CREATE_FAIL: Management ethernet statistics process creation failedExplanation Cannot create IOS process for RP management Ethernet port statistics collection
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_ONLINE_DIAG Messages
Error Message %ASR1000_RP_ONLINE_DIAG-3-MSGMAXCARDS: Online diagnostics maximum number of cards exceededExplanation An unexpected condition in which IOS has attempted to register more hardware cards for diagnostics than it expects the maximum to be.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_ONLINE_DIAG-3-MSGOBJNULL: An unexpected condition in which IOS has received a null pointer that it expects to be non-null.Explanation An unexpected condition has occurred while IOS is trying to perform online diagnostics work.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_ONLINE_DIAG-3-MSGTDLERROR: Error processing TDL message. [dec]Explanation An unexpected condition in which IOS has received a TDL message which it cannot process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_RP_POS_SPA Messages
Error Message %ASR1000_RP_POS_SPA-4-ALLOCFAIL: Interface [dec]/[dec] allocation failed: [chars]Explanation Required resources are unavailable.
Recommended Action Either upgrade system memory or reconfigure memory usage.
ASR1000_RP_SONET_ALARM Messages
Error Message %ASR1000_RP_SONET_ALARM-6-POS: [chars] [chars] [chars] [chars] [chars]Explanation This message is generated whenever (a) an alarm is present in the system (and the alarm status has been reported to the RP) or (b) an alarm has been removed from the system (and the alarm status has been reported to the RP.
Recommended Action No action is required.
ASR1000_RP_SPA Messages
Error Message %ASR1000_RP_SPA-3-BAD_IFCOMTYPE: Bad ifcom message type=[int]Explanation A SPA module passed down a message that the RP software was not prepared to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-CI_UPDATE_FAIL : Failed to update connection identifier for interface [chars]Explanation The SPA driver is not able to update the datapath connection identifier for the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-DPIDX_LKUP_FAIL : Failed to retrieve datapath identifier for interface [chars]Explanation The SPA driver is not able to retrieve the datapath identifier for the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-ERROR : This message can take many forms. It provides information about a software error.Explanation The SPA module passed down a logger message that is too long for the RP to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-FLOWID_ALLOC_FAIL: Failed to allocate a flow control identifier for interface [chars]Explanation The SPA driver is not able to allocate the datapath flow control identifier for the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-FLOWID_RELEASE_FAIL: Failed to release a flow control identifier for interface [chars] (status = [dec])Explanation The SPA driver is not able to release the datapath flow control identifier for the interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-FOREVER: cmd [int] to [chars] (slot [int]/[int]) took [int] usecs, done [hex]Explanation A CCB command from the RP to a SPA module took longer than expected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-FRR_CFG_REC_FAIL: Failed to record fast reroute conifguration on [chars]: [chars]Explanation This message is displayed when a fast reroute configuration is not properly recorded.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-HWIDB_FAILURE: Creation: slot [dec] subSlot [dec] port [dec] vc [dec]Explanation Failed to create an interface hwidb.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-HWIDB_INIT_FAIL: Failed to initialize data structure for SPA port [dec]/[dec]/[dec]Explanation A SPA driver was not able to properly initialize a data structure mentioned in the message. This indicates a software error.
Recommended Action No action is required.
Explanation This message can take many forms. It provides information about a software error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IFCFG_CMD_NOT_OWNER: Process '[chars]' waiting for interface configuration command ([hex]) to slot [int]/[int] without acquiring lock owned by process '[chars]'Explanation A process on the RP sent an configuration command to the slot specified in the error message and a different process waited for the result. This could cause incorrect line card configuration states.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IFCFG_FOREVER: to [chars] (slot [int]/[int]) took [int] usecs, ret_val [int]Explanation A interface configuration command from the RP to a SPA module took longer than expected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IFCFG_NO_UNIQUE_KEY: No unique-key generator registered for interface configuration command [int].Explanation The High Availability component for SPA modules is unable to properly synchronize state information for the current configuration.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-INVALID_PORT_NUM: slot=[dec] port=[dec], hwidbType=[hex], max_port_num=[dec], LCtype=[hex]Explanation The port number is out of range.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]Explanation The RP failed to allocate a buffer for communication with a SPA.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IPCPORT: Failed to [chars] IPC port '[chars]', error [chars]Explanation The linecard failed to create a port for communication with the Route Processor (ASR1000-RP).
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IPCPORTFAIL: Failed to open IPC port '[chars]' with error [chars]Explanation The RP failed to open a port for communication with a SPA module.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-IPCSENDFAIL: Failed to send IPC message [chars]Explanation The RP failed to send a message to a SPA module.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-MAX_SPA: Power to IPSEC-SPA-2G in %s is denied because it has exceeded the number allowed(%d)Explanation The number of IPSEC-SPA-2G in a chassis is limited.This message is displayed when the number of IPSEC-SPA-2G in the chassis has exceeded this limit.
Recommended Action Use only the number of supported IPSEC-SPA-2G
Error Message %ASR1000_RP_SPA-3-MISSING_SPA_PKG_ERR: sipspa[chars] package is not installed for slot = [dec] and subslot = [dec], SPA bootup failed.Explanation This message is displayed when attempting to bootup a SPA without installing a subpackage required for the same.
Recommended Action Download the sub-package required for the affected SPA from the Cisco CCO software download site and install the same. This SPA can be booted in sub-package mode only. Refer to the Cisco ASR platform documentation for obtaining and installing sub-packages.
Error Message %ASR1000_RP_SPA-3-MISSING_SPA_PKG_WARN: sipspa[chars] package is not installed in standby for slot = [dec] and subslot = [dec].Explanation This message is displayed in standby console when attempting to bootup or restart or reload a WMA SPA without installing a subpackage in the standby RP, although the SPA is or will be operational due to prior wma spa package installation in active RP. If switchover takes place the WMA SPA will still be operational. But any subsequent soft or hard oir of the SPA will fail due to missing sub package required to boot up the SPA. Hence it is recommended to complete the WMA SPA package installation in standby also before switchover or immediately after switchover.
Recommended Action Download the sub-package required for the affected SPA from the Cisco CCO software download site and install the same for the standby RP as is done on active RP. Refer to the Cisco ASR platform documentation for obtaining and installing sub-packages.
Error Message %ASR1000_RP_SPA-3-NO_HOST_INFO: slot [dec] subSlot [dec], spaType [hex]Explanation Failed to get information about the host linecard.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-NULL_DATA_STRUCTURE : A SPA driver is not able to retrieve the data structure mentioned in the message. This indicates a software error.Explanation A SPA driver was not able to properly initialize a data structure mentioned in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-PROGRESSION: Unable to inform RF of bulk sync completion; [chars]Explanation The standby has failed to notify the active that its bulks synchronization of the SPA TSM has completed. The resultant action taken by the standby route processor is an attempt to re-synchronize.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-SPA_NO_HOST_INFO : slot [dec] subSlot [dec], PID [chars]Explanation Failed to get information about the host linecard.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-3-UNSUPPORTED_SRVCS_SPA Service SPA (hex) in [dec]/[dec] is not supported. SPA bootup failed.Explanation This message is displayed when attempting to bootup any service SPA in router running non K9 image, i.e., non-crypto image.
Recommended Action Download the K9 IOS XE sub-packages and the required sub-package for the given service SPA from the Cisco CCO software download site and install the same. This SPA can be booted in sub-package mode only. Refer to the Cisco ASR platform documentation for obtaining and installing sub-packages.
Error Message %ASR1000_RP_SPA-3-VC_FLOWID_ALLOC_FAIL: Failed to allocate a flow control identifier for VC [dec]under interface [chars]Explanation The SPA driver is not able to allocate the datapath flow control identifier for the VC/interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-VC_INGID_ALLOC_FAIL: Failed to allocate a ingress identifier for VC [dec] interface [chars]Explanation The SPA driver is not able to allocate the datapath ingress identifier for the VC/interface specified in the message. This indicates a software error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-3-VC_PROV_FAIL: Failed to provision interface [chars]Explanation The SPA driver is not able to provision the interface specified in the message. Verify that the SPA hardware is not provisioned above the supported limit. Otherwise, this indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-4-CCB_PLAYBACK_ERROR: CCB playback failed for slot [dec].Explanation The High Availability component for SPA modules failed to synchronize some new state information for the specified slot.
Recommended Action Reload the standby supervisor module to force a fresh bulk synchronization. If this error recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-CCB_RECORD_ERROR: CCB record failed for slot [dec].Explanation The High Availability component for SPA modules failed to record some new state information for the specified slot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-IFCFG_CMD_TIMEOUT: Interface configuration command ([hex]) to slot [int]/[int] timed outExplanation The RP sent an configuration command to the slot specified in the error message and received no confirmation for the command.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-IFCFG_DFLT_LIST_ERROR: For Interface Configuration command [int], default retval list search resulted [hex] for slot [int]/[int]Explanation The High Availability component for SPA modules failed to synchronize some new state information for the specified slot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Enter the show platform redundancy if-config default-retvals command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show platform redundancy if-config default-retvals commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-IFCFG_PLAYBACK_ERROR: Interface Configuration command [int] playback failed for slot [int]/[int].Explanation The High Availability component for SPA modules failed to synchronize some new state information for the specified slot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-IFCFG_RECORD_ERROR: Interface Configuration command [int] record failed for slot [int]/[int].Explanation The High Availability component for SPA modules failed to record some new state information for the specified slot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-INCR_CFG_SYNC_FAIL: ASR1000 incremental running-config sync for [[dec]/[dec]] failed - [chars]([dec]), Reload StandbyExplanation The specified Cisco ASR 1000 Series Router incremental running-configuration synchronization failed.
Recommended Action Power cycle the redundant supervisor.
Error Message %ASR1000_RP_SPA-4-IPCFAILED: IPC failed to send RPC message to SPA moduleExplanation The RP failed to send an RPC message via IPC to a SPA module.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-4-LCLOG_PARSE_ERR: Error parsing logger message: [chars] from subslot [int]/[int]Explanation The SPA module passed down a logger message that could not be parsed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-LCLOG_TOOLONG: Message too long from slot [int]/[int]: [int] bytesExplanation The SPA module passed down a logger message that is too long for the RP to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-SEMAHOG: Process [dec] ([chars]) hogging [chars]! calling proc [dec] ([chars])Explanation The RP waited too long for a reply to a command sent to a SPA module.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-4-SPA_CMD_NO_RESP: [chars]: No response for interface configuration command [int]Explanation A timeout occurred while RP was waiting for a response from line card. This may happen due to line card CPU being too busy to respond to the command.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-4-SPA_RESP_CMD_ERR: [chars]: Received response to interface configuration command [chars] with wrong return value [int].Explanation An internal error occurred while configuring the interface. The configuration may not have succeeded.
Recommended Action Check that the running configuration for the interface is correct. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-4-SPA_RESP_CMD_MISMATCH: [chars]: Expecting response to interface configuration command [int] but received response to command [int].Explanation An internal synchronization error occurred while configuring the interface. The configuration may not have succeeded.
Recommended Action Check that the running configuration for the interface is correct. If this message occurred on the standby, try reloading the standby to ensure that its configuration is synchronized. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_SPA-6-CARDRELOAD: Module [int] reload due to SPA insert in [int]/[int].Explanation When inserting a SPA on this carrier card, the card is reset.
Recommended Action No action is required.
Error Message %ASR1000_RP_SPA-6-CTRLRSWITCH : switching controller type from [chars]([dec]) to [chars]([dec]) for subslot [int]/[int].Explanation When ASR1000-SIP40 is inserted in the slot previously occupied by ASR1000-SIP10 or vice-versa the controller type of the card is overwritten to reflect the current SIP.
Recommended Action No action is required.
Error Message %ASR1000_SPA-6-TDLMSG_INCOMPATIBLE : Failed to copy message [chars]] not allowed for current domain.Explanation Failure to marshal a message indicates an incompatibility with the intended recipient.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
ASR1000_RP_VTYMGT Messages
Error Message %ASR1000_RP_VTYMGT-3-MSGBIPCBUFFER: Unable to acquire a BIPC buffer of length [dec] for sending messages.Explanation A message was to be sent by IOS, but no BIPC buffer was available. The message to be sent has been discarded and the associated operation failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGBIPCERR: Unable to process received BIPC messages for Vty Management, error: [chars]Explanation An unexpected condition has occurred while IOS was trying to process a received BIPC message for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGBUILDERROR: Error '[dec]' building TDL Vty Management message '[chars]': [chars]Explanation An unexpected condition has occurred while IOS is building a TDL response message for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGDISPATCH: Unable to dispatch received TDL messages for Vty ManagementExplanation An unexpected condition has occurred while IOS is trying to dispatch to the TDL message handler functions for received TDL messages for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGDISPATCHNULL: Received NULL TDL messageExplanation An unexpected condition in which IOS has received a NULL TDL message for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGENQUEUEERROR: Error queueing TDL Vty Management message '[chars]'Explanation An unexpected condition has occurred when IOS attempted to queue a TDL response message for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGERROR: Error '[dec]' handling a received TDL message '[chars]' for Vty Management: [chars]Explanation An unexpected condition has occurred while IOS is processing a received Vty Management TDL message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGEXTAPPUPDATE: Unable to update external application data for line '[dec]'Explanation An attempt to update the external application for a line failed unexpectedly. The line update failed and if the line number specified is valid, the line was released.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGINVALIDFIELDINT: Invalid field '[chars]' in TDL message '[chars]' received: value '[int]' for Vty ManagementExplanation A message with an invalid field value was received for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGINVALIDFIELDSTR: Invalid field '[chars]' value '[chars]' in TDL message '[chars]' received for Vty ManagementExplanation A message with an invalid field value was received for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGMARSHALERROR: Error '[dec]' marshaling TDL Vty Management message '[chars]': [chars]Explanation An unexpected condition has occurred while IOS is marshaling TDL response message for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGMISSINGFIELD: Missing field '[chars]' in TDL Vty Management message '[chars]' receivedExplanation A message missing a required field was received for Vty Management.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGVTYCOUNT: Invalid vty count [dec] detected on initializationExplanation Upon initialization, the Vty Management subsystem checks that the number of available vtys for the platform is valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-MSGVTYSVCINIT: Unable to initialize the Vty Management service listen portExplanation The platform IPC services failed to register the Vty Management service's need for a listen port. The Vty Management service will be unable to process requests. IOS services will be unavailable to external access methods.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_RP_VTYMGT-3-SET_ACCESS_FAIL: Installing LIIN interface access control failedExplanation This error happens when the Vty Management subsystem failed to set the access control function for the LIIN, possibly due to IOS out of memory or corruption. Persistent access features into IOS will not work.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_SCHED Messages
Error Message %ASR1000_SCHED-3-AVL_INSERT_FAIL: Could not insert pid [dec] into process treeExplanation An avl_insert() failed to add a process structure to the ASR1000 scheduler tree. This should never occur, as the tree is always searched first for the presence of the process.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SCHED-3-CALLED_FROM_INT: API call incorrectly made from interrupt levelExplanation An external routine provided by the Cisco ASR 1000 Series Router scheduler was incorrectly called from the context of an interrupt handler. This is not a supported use of the external routine; the calling code must be fixed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SCHED-3-NEGATIVE_DEPTH: Queue '[chars]' consumed more than it produced ([dec])Explanation Based upon internal state derived from calls to mcp_queue_produced() and mcp_queue_consumed(), more data was consumed from a balanced queue than was produced into it. This is logically impossible, so the presence of this error generally indicates incorrect use of the two above mentioned routines.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SCHED-3-NULLQ: Invalid API parameterExplanation An external routine provided by the ASR1000 scheduler was incorrectly called with an invalid (NULL) pointer.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_SERVICE_ENGINE Messages
Error Message %ASR1000_SERVICE_ENGINE-3-MSGINITFAIL: Initialization of interface %s failedExplanation The initialization of the interface mentioned in the error message has failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_SERVICE_ENGINE-3-MSGOPENFAIL: Cannot open interface %s (%d)Explanation During the creation of a Service-Engine interface, it is necessary to program the system parameters in the driver. The driver cannot be opened.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_SERVICE_ENGINE-3-MSGSETFAIL: Set id on interface %s (%d)Explanation During the creation of a Service-Engine interface, it is necessary to program the system parameters in the driver. The failed to accept the programming.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
ASR1000_SIP_CTE1_SPA Messages
Error Message %ASR1000_SIP_CTE1_SPA-3-TDL_ARG_ERR: Interface [dec]/[dec]/[dec]: Bad parameter in message from RP: [chars]Explanation Bad parameter in message from RP.
Recommended Action Either try to configure the Shared Port Adapter at a later time, or reload the Card Carrier.
Error Message %ASR1000_SIP_CTE1_SPA-3-UNSUPERR: NULLExplanation An internal error as resulted from an unsupported or unexpected message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_SIP_POS_SPA Messages
Error Message %ASR1000_SIP_POS_SPA-4-ALLOCFAIL: SPA resource allocation failed for subslot [dec]/[dec] while [chars]Explanation The SPA driver in the subslot specified in the message is not able to allocate a system resource. The required system resource is specified in the message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_POS_SPA-3-APS: APS([dec]) [chars]Explanation RP deadman timer expired on CC, CC is sending LAIS to far end.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_SIP_SPA Messages
Error Message %ASR1000_SIP_SPA-3-APS_CFG_FAIL : Failed to configure APS on [chars]: [chars].Explanation The SPA driver failed to configure APS on an interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_SIP_SPA-3-APS_PGP_FAIL : APS PGP Message send failed toslot/tobay [dec]: [dec].Explanation APS PGP between working and protect has failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_SIP_SPA-3-ASR1000IPCALLOCFAIL: Failed to allocate Common IPC buffer [chars]Explanation The Carrier Card failed to allocate a buffer for communication with the Route Processor.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-BAD_IFCOMTYPE: Bad ifcom message type=[int]Explanation The Route Processor (ASR1000-RP) passed down a message that the software was not prepared to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-BADMALUCMD: Unsupported MALU command [dec], arg=[hex], pascb=[hex]Explanation The Route Processor (ASR1000-RP) passed down a command that the software was not prepared to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-BADMALUCMD2: Unsupported MALU cmd/arg0=[hex][hex], arg1arg2=[hex][hex], hwidb=[chars]Explanation The Route Processor (ASR1000-RP) passed down a command that the software was not prepared to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-C2W_MAIN_INIT_FAIL: Failed to initialize SPA main c2w bus for subslot [dec] (status = [dec])Explanation The SPA driver is not able to initialize SPA main c2w. This indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-CMDNOINT: HWIDB Null for command [dec], port [hex]Explanation The Route Processor passed down a port number that is unknown on the carrier card.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-DEVICE_ERROR: subSlot [dec], spatype [hex]. Device error: [chars]Explanation An error related to a device on the SPA is detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-EFC_CHAN_ERR: EFC error - interface [chars], vc [dec], anyphy [dec], err_code [dec] : [chars]Explanation Failed to configure efc channel/parameters.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-EFC_FC_MAP_FAIL: Failed to update EFC flow control identifier for interface [chars] (status = [dec])Explanation The SPA driver is not able to update the datapath EFC flow control identifier for the interface specified in the message. This indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-EFC_PROV_FAIL: Failed to provision EFC for interface [chars] (status = [dec])Explanation The SPA driver is not able to provision EFC for the interface specified in the message. This indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-EFC_UNPROV_FAIL: Failed to unprovision EFC for VC [chars] (status = [dec])Explanation The SPA driver is not able to unprovision EFC for the interface specified in the message. This indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-FAST_NOTIFY_ERROR: Failed to send fast notification to [chars] for [chars] [chars].Explanation The SPA driver failed to deliver a fast notification.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-FCI_NOT_SET: Bay [dec] - FCI type not setExplanation An FCI type of zero was detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-FRR_CFG_FAIL: Failed to configure fast reroute on [chars]: [chars].Explanation The SPA driver failed to configure fast rerouting on an interface.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-HWIDB_FAILURE: Creation: port [dec] vc [dec]Explanation Failed to create a hwidb.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-INVALID_ANYPHY: Bay [dec] - Invalid anyphy number [int] for vc [dec]Explanation Interface has invalid anyphy number.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-INVALID_IF: Attempted to access HWIDB for port [int] on slot [dec] subSlot [dec]Explanation The Cisco ASR 1000 Series Router attempted to access the HWIDB associated with a non-existent port.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]Explanation The SPA failed to allocate a buffer for communication with the Route Processor (ASR1000-RP).
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-IPCPORT: Failed to [chars] IPC port '[chars]', error [chars]Explanation The linecard failed to create a port for communication with the Route Processor (ASR1000-RP).
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-IPCPORTFAIL: Failed to open IPC port '[chars]' [chars] with error [chars]Explanation The RP failed to open a port for communication with a SPA.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-IPCSENDFAIL: Failed to send IPC message [chars]Explanation The Linecard failed to send a message to the Route Processor (ASR1000-RP).
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-ISR_RC_ERROR: ISR return code out of range. rc=[dec]Explanation The ISR error return code is out of range.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-LINKREC_ERROR: Link record error - Bay [dec] vc [dec], error code [dec]Explanation Error processing link record structure.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-LVLTRTOOBIG: Loveletter length exceeds max, [int] bytesExplanation The ASR1000-SIP line card attempted to send a large message to the Route Processor (ASR1000-RP).
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-4-MAX_BANDWIDTH: Total SPA bandwidth exceeds line card capacity of [int] MbpsExplanation The total bandwidth of SPAs exceeds the rated capacity of this line card.
Recommended Action Refer to the line card guidelines for the maximum allowable aggregated SPA bandwidth for the line card.
Error Message %ASR1000_SIP_SPA-4-MAX_BANDWIDTH_NS: Total SPA bandwidth exceeds line card capacity, full utilization of installed SPA interfaces is not supportedExplanation The total bandwidth of SPAs exceeds the rated capacity of this line card.
Recommended Action Refer to the line card guidelines for the maximum allowed aggregated SPA bandwidth for the line card.
Error Message %ASR1000_SIP_SPA-3-MESSAGE_ERROR: Bay [dec]: [chars]Explanation An unexpected error has occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-NETCLK_FAIL: Failed to [chars] SPA reference clock on [chars]Explanation The SPA driver is not able to correctly configure the SPA reference clock on the specified interface. This indicates a hardware error.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-NODISPATCH: Dispatch vector Null, cmd=[dec], dintf=[dec]Explanation No command dispatch vector was found for the specified interface.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-POWER: Bay [dec] 12V power is [chars]Explanation SPA 12V power fault indicator.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SONET_CLOCK_FAILED: SPA Sonet clock has failed (status = [hex])Explanation The SPA SONET clock has failed. SPAs that rely on the SPA SONET clock for proper operation, such as POS and ATM will be affected.
Recommended Action If the SPA Sonet clock does not recover, perform an OIR. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SONET_CLOCK_RECOVERED: SPA Sonet clock has recovered (status = [hex])Explanation SPA SONET clock has recovered.
Recommended Action No action is required.
Error Message %ASR1000_SIP_SPA-3-SPA_CTRL_EFC_CONFIG_FAILURE: Subslot, spa controller EFC configuration failure, error [dec]Explanation Failed to configure SPA controller EFC.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SPA_CTRL_INIT_FAILURE: Subslot [dec], spa controller initialisation failure, error [dec]Explanation Failed to initialize SPA controller.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SPA_INTF_ID_CC_ALLOC_FAILED: Failed to allocate interface identifiers for SPA (%s)in slot/bay: %u/%uExplanation Failed to get CC buffer and flow control identifiers for the SPA in the specified subslot Traffic cannot flow through the SPA under this failure condition.This can happen if the system runs out of available identifiers.
Recommended Action Try to reduce the number of interfaces configured in the system either by physically removing the SPAs or by changing the system configuration
Error Message %ASR1000_SIP_SPA-3-SPI4_CONFIG_FAILURE: Bay [dec], spi4 configuration failure, error [dec]Explanation Failed to configure SPI4 interface.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SPI4_INIT_FAILURE: Bay [dec] initialization failureExplanation Failed to create SPI4 subblock.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-3-SPI4_NOTSYNC: [chars]: Can not synchronize SPI4 bus (host: src [chars]in sync, sink [chars]in sync, spa: src [chars]in sync, sink [chars]in sync).Explanation SPI4 bus between modular services card and SPA is not synchronized. It indicates either a not properly seated SPA, a hardware failure or an outdated ROMMON/FPGA image.
Recommended Action Ensure that the SPA is properly seated in its subslot and reseat it if required.
Error Message %ASR1000_SIP_SPA-4-MAX_BANDWIDTH : Total SPA bandwidth exceeds line card capacity of %lu MbpsExplanation The total bandwidth of SPAs exceeds the rated capacity of this line card.
Recommended Action Refer to the line card guidelines for the maximum allowed aggregated SPA bandwidth for the line card.
Error Message %ASR1000_SIP_SPA-4-MAX_BANDWIDTH_NS : Total SPA bandwidth exceeds line card capacity, full utilization of installed SPA interfaces is not supportedExplanation The total bandwidth of SPAs exceeds the rated capacity of this line card.
Recommended Action Refer to the line card guidelines for the maximum allowed aggregated SPA bandwidth for the line card.
Error Message %ASR1000_SIP_SPA-4-SPABUS: Subslot [dec], [chars] SPA BUS access failed. timeout=[int] err=[int] par=[int] err_c=[hex] addr=[hex] data =[hex]Explanation SPABUS has reported an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-4-SPABUS2: Subslot [dec] SPA BUS access failed. No SPA present errorExplanation SPABUS has reported an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SIP_SPA-6-LOGGERMSGTOOBIG : Logger message length ([int] bytes) exceeds the maximum allowed sizeExplanation The carrier card attempted to send a large message to the Route Processor
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %ASR1000_SIP_SPA-6-OIR : Bay [dec] [chars] changed to [chars]Explanation SPA OIR sequence.
Recommended Action No action is required.
ASR1000_SPA Messages
Error Message %ASR1000_SPA-3-CREATE_TDLH_FAILURE: Failed to create SPA [dec]/[dec] handleExplanation Failed to create message handle for SPA communication.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-CREATE_TDLMSG_FAILURE: Failed to create [chars] message for [chars].Explanation Failed to create/allocate necessary TDL message for SPA communication.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-CREATION_FAILURE: slot=[dec] subslot=[dec], spa_type=[hex], lc_type=[hex].Explanation Failed to create a SPA object.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-DIAG_CONFIG: [chars] did not complete [dec]/[dec]Explanation An error has occurred during diagnostic test.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-DISPATCH_INIT_TDLH_FAILURE: Failed to initialize dispatch path for SPA [dec]/[dec] handleExplanation Failed to initialize dispatch path handle for SPA communication.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-DOMAIN_TDLH_FAILURE: [chars], rc = [dec]Explanation Failed to bind message handle for SPA communication.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_CPU_NUM: cpu= [dec], max cpu = [dec]Explanation An invalid CPU number is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_DATA_INSTANCE: interface type [chars], slot [dec] port [dec] vc [dec] : [chars]Explanation Data required to support the interface is not available.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_HANDLE: Failed to get a valid IPC handle for type %u, slot %d, subslot %d.Explanation The client handle was found to be NULL for the given type/slot/subslot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_HANDLE: Failed to get a valid IPC handle for type %u, slot %d, subslot %d.Explanation The client handle was found to be NULL for the given type/slot/subslot.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_IF_INDEX: index= [dec], spaType=[hex], slot [dec] subSlot [dec] slotunit [dec] vc [dec]Explanation Index for the interface is not valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_INDX_RANGE: index1= [dec], index2= [dec], maxIndex= [dec]Explanation An invalid index range is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_RP_SLOT_NUM: slot= [dec], max slot = [dec]Explanation An invalid RP slot number is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_SLOT_NUM: slot= [dec], max slot = [dec]Explanation An invalid slot number is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_SLOTUNIT_NUM: cardwide-port = [dec], max cardwide-port = [dec]Explanation An invalid cardwide-port number is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_SPA_TDL_CCAPI_USAGE:Explanation Incorrect usage of an internal API that should only be used on CC.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-INVALID_SUBSLOT_NUM: subslot= [dec], max subslot = [dec]Explanation An invalid subslot number is specified in one of the internal APIs.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-IPC_FAILURE: IPC failure while [chars]Explanation An error has occurred while preparing or sending an IPC message.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-MEM_ALLOC_ERROR: [chars]Explanation Memory allocation error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-NULL_SPA_PTR:Explanation Pointer to a SPA object is NULL.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-NULL_VFT: [chars] virtual function table is not initialized. spaType=[hex]Explanation A required function table is not initialized.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-NULL_VFUNC: [chars] vector is not initialized. spaType=[hex]Explanation A required function vector is not initialized.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-POWER_CYCLE: [chars] occurred on Shared Port Adapter [int]/[int]Explanation An error has occurred which will cause the Shared Port Adapter to be power cycled.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-SENDCFGFAIL: Failed to send configuration for [chars] to carrier-card for subslot=[dec]/[dec]Explanation Sending configuration failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-SETUP_TDLH_FAILURE: Failed to set the alloc/free handler for SPA [dec]/[dec] handleExplanation Failed to set the alloc/free handler for SPA communication.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-SPA_CREATION_FAILURE: slot=[dec] subslot=[dec], PID=[chars] lc_type=[hex].Explanation Failed to create a SPA object.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA-3-UNSUPPORTED_DATA: Data conversion error ([chars], [hex])Explanation An internal software error has occurred when converting the data specified in the message from one representation to another.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
ASR1000_SPA_ETHER Messages
Error Message %ASR1000_SPA_ETHER_DAMSELFLY-3-PLIM_QOS: Interface [chars], failed to apply PLIM QOS ([chars]), value = [hex], status = [hex]Explanation Attempt to apply the configured input classification for the specified interface failed.
Recommended Action This indicates an internal software failure.
Error Message %ASR1000_SPA_ETHER_DAMSELFLY-3-UNSUPPORTED_XCVR: Transceiver type [chars] is not allowed on spa [chars], port [dec],Explanation This transceiver is not allowed on the SPA.
Recommended Action Consult the documentation and ensure supported transceivers and plugged into the SPA.
Error Message %ASR1000_SPA_ETHER-3-TCAM_VLAN_ERROR: Failed to [chars] VLAN [dec] to/from interface [chars] (status = [dec])Explanation The access to update the TCAM VLAN filtering table on the SPA failed. The error message indicates the SPA subslot and the affected interface and the VLAN entry that failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ASR1000_SPA_ETHER-3-TCAM_VLAN_TABLE_FULL: Failed to add VLAN [dec] to interface [chars]Explanation The TCAM VLAN filtering table on the SPA is full. The error message indicates the SPA subslot and the affected interface and the VLAN entry that failed. The specified VLAN identifier will not be added to the TCAM table.
Recommended Action Try to remove some of the registered VLANs for the interface by changing the interface configuration. To verify the VLAN IDs currently in use by an interface, enter the show vlans command.
ASR1000_VMAN Messages
Error Message %ASR1000_VMAN-3-MSGDISPATCH: Unable to dispatch received TDL message from Virt-ManagerExplanation An unexpected condition has occurred while IOS was trying to dispatch a TDL message received from Virt-Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_VMAN-3-MSGINITFAIL: Failed to initalize required vman resource: %sExplanation During the initialization of the resources required by vman, a failure occurred. This has prevented appliances from being activated.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
Error Message %ASR1000_VMAN-3-RSPMSGHDLR: Failed to deliver response message: %sExplanation An unexpected condition has occurred while IOS was trying to deliver a response message to an appliance received from Virt-Manager.
Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
ASR1000_WD Messages
Error Message %ASR1000_WD-2-HEARTBEAT_FAIL: Heartbeat is not emitted. Heartbeat count:[dec]Explanation Failure in IOS to generate a heartbeat is an abnormal condition.
Recommended Action This message may be related to an abnormal configuration and system load, or transient high processing demand. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands, the stack trace, and your pertinent troubleshooting logs.
Error Message %ASR1000_WD-2-HOG_DETECT_FAIL: CPUHOG detection failed to start.Explanation Failure in setting up CPUHOG detection mechanism is an abnormal condition.
Recommended Action This message may be related to an abnormal configuration and system load, or transient high processing demand. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands, the stack trace, and your pertinent troubleshooting logs.
ATMSPA Messages
Error Message %ATMSPA-3-DATA_ERROR: [chars] Error [hex] [chars]Explanation A datapath protocol violation or sequence error has been detected.
Recommended Action The message text on the console or in the system log provides more information on the specific nature of the error. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-FATAL_ERROR: occurred on [chars]. Resetting SPAExplanation The SPA has been reset due to a critical error in one of its devices. The error could either be a single occurrence of an event or multiple occurrences within a period of time. The message text on the console or in the system log provides more information on the specific nature of the error.
Recommended Action If the SPA is reset more than once, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-FPD_VER_DEPENDENCY_NOTE: Cannot perform the requested FPD update operation because [chars] in subslot [int]/[int] has incompatible HW version [int].[int] with FPD image version [dec].[dec] for FPD ID [dec]. Only image version greater than [int].[int] can be used in the update operation of [chars] with HW version greater than [int].[int].Explanation The version of the FPD image from the FPD image bundle or package is not compatible with the HW version of the target card.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-GEN_ERROR: [chars] Error [hex] [chars]Explanation The specified error has been detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-HW_ERROR: [chars] Error [hex] [chars]Explanation The specified hardware error has been detected.
Recommended Action The message text on the console or in the system log provides more information on the specific nature of the error. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-2-INITFAIL: [chars] - Init Failed return code: [int]Explanation The SPA failed to complete hardware initialization. One of the devices in the SPA failed to initialize successfully. Information about the failed device is specified in the message text on the console or in the system log.
Recommended Action Power down and reseat the indicated SPA card. If the condition persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-KEEPALIVE_FAILURE: occurred on [chars]. Resetting SPAExplanation One of the devices of the SPA failed to respond to keepalives due to which SPA has been reset. The message text on the console or in the system log provides more information on which device failed to respond.
Recommended Action If the SPA is reset more than once, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-QOS_ALLOC_FAILED: [chars] [chars] [chars]: [dec]Explanation Traffic shaping parameters could not be configured because the number of unique shaping parameters that are configured on the PVCs or PVPs in this specified ATM SPA is over the maximum limit. The maximum number of unique shaping parameters that can be configured on the PVCs or PVPs is 4096.
Recommended Action Ensure that the total number of unique shaping parameters that are configured on both PVCs and PVPs does not exceed the maximum limit of 4096.
Error Message %ATMSPA-3-SW_ERROR: [chars] Error [hex] [chars]Explanation The specified software error has been detected.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-3-VCQ_ERROR: [chars]: VC queue configuration failed due to un-initialized queue table(global identifier [dec])Explanation Software configuration of a VC queue failed due to un-initialized queue table.
Recommended Action Attempt to perform a soft OIR operation by entering the command that is described in the shared port adapter software configuration guide. If the condition persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATMSPA-4-VCSETUP: [chars]: VC setup command received on the LC for an existing VC (VCD [dec])Explanation A command to set up a VC has been received for a VC that has already been set up. The VC has already been configured by a previous setup VC command from the RP. A duplicate setup command may indicate that the RP did not receive a response from the LC for the previous setup command.
Recommended Action No action is required.
Error Message %ATMSPA-4-VCTEARDOWN: [chars]: VC tear down command received on the LC for a non-existing VC (VCD [dec])Explanation The VC does not exist on the LC. Most likely, it has been torn down by a previous teardown command from RP. A duplicate teardown command may indicate that the RP did not receive a response from the LC for the previous teardown command.
Recommended Action No action is required.
Error Message %ATMSPA-4-VPSETUP: [chars]: VP setup command received on the LC for an existing VP (VPI [dec])Explanation A command to set up a VP has been received for a VP that has already been set up. The VP has already been configured by a previous setup VP command from the RP. A duplicate setup command may indicate that the RP did not receive a response from the LC for the previous setup command.
Recommended Action No action is required.
Error Message %ATMSPA-4-VPTEARDOWN: [chars]: VP tear down command received on the LC for a non-existing VP (VPI [dec])Explanation The VP does not exist on the LC. Most likely, it has been torn down by a previous teardown command from RP. A duplicate teardown command may indicate that the RP did not receive a response from the LC for the previous teardown command.
Recommended Action No action is required.
ATTN Messages
Error Message %ATTN-2-MBOX_REG_FAIL : return code [dec]Explanation Registration of handler function for mailbox event failed mailbox event failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATTN-2-PROXY_INIT_FAIL_IPC_REG : return code [dec]Explanation Initialization of attention proxy failed due to error registering IPC handler function.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATTN-3-PROXY_IPC_ALLOC_FAILED : [chars]Explanation Allocation of an IPC packet buffer by the attention proxy failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATTN-3-PROXY_IPC_SEND_FAILED : [chars]Explanation Transmission of an IPC message by the attention proxy failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATTN-3-PROXY_UNHANDLED_MSG : subtype [dec]Explanation Attention proxy received a message with an unknown subtype.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %ATTN-3-SYNC_TIMEOUT : msecs since last timeout %llu, missing packets [dec]Explanation Attention sync command timed out.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
BACKUP_INTERFACES Messages
Error Message %BACKUP_INTERFACE-5-PREEMPT: Preempting interface %s in backup pair (%s, %s), preemption mode is %sExplanation Preempting the current forwarding interface in the backup interface pair.
Recommended Action No action is required.
Error Message %BACKUP_INTERFACE-5-VLB_NON_TRUNK: Warning: Flexlink VLB is not allowed on non-trunk ports. Please configure %s to be a trunk port.Explanation Flexlink VLB detects a non-trunk port.
Recommended Action No action is required.
BFD_MAP Messages
Error Message %BFD_MAP-3-MALLOC: Malloc failure %sExplanation A malloc failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BFD_MAP-3-MALLOC_MAP: Malloc failure %s %sExplanation malloc failure
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BFD_MAP-3-WAVL_DELETE: Wavl delete failed for %pExplanation wavl delete failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BFD_MAP-3-WAVL_INIT_FAIL: Failed initializing wavl treeExplanation wavl_init failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BFD_MAP-3-WAVL_INSERT_FAIL: Wavl insert failed %s %sExplanation wavl insert failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
BINOS_LOGIN Messages
Error Message %BINOS_LOGIN-3-AUTHERR : The authentication process failed, [chars]Explanation This error occurs when there is an error in the system that prevents the user from being successfully authenticated.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-3-PWNOENT : No entry for user [chars] in passwd fileExplanation The username/password authenticated correctly, but the user's environment could not be established because the user's environment data is missing.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-3-PAMERR : PAM error [chars] encountered.Explanation The system encountered a PAM error.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-6-PAMAUTHDENY : User was not authenticatedExplanation User was not authenticated.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-6-PAMMAXTRIES : Maximum number of retries exceeded.Explanation The user tried and failed too many times to login.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-3-NOTROOT : login attempted to run without proper credentials.Explanation login cannot be run without proper credentials.
Recommended Action No action is required.
Error Message %BINOS_LOGIN-3-NOTTY : login attempted to run without proper credentials.Explanation login cannot be run without proper credentials.
Recommended Action No action is required.
BIPC Messages
Error Message %BIPC-3-BIPC_PERFORMANCE : buffer size request [int] failedExplanation An internal buffer allocation has failed.
Recommended Action No action is required. If the problem persists, or router performance is noticeably degraded, contact Cisco technical support. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BIPCMGR-3-INVALID_TDL_ERROR_ON_MARSHAL TDL : epoch error on marshal [int] unexpected: [chars]Explanation The bipc manager has attempted to marshal a message to be sent. The TDL library has generated an error on marshal that is unexpected. The message was not sent.
Recommended Action This is unexpected. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
BOOT Messages
Error Message %BOOT-0-DRV_INITFAIL : [chars] driver failed to initialize properlyExplanation A kernel driver that is critical to the functioning of the system failed to initialize properly.
Recommended Action Note the time of the error message and check the kernel error logs for additional information on the problem. If you are unable to resolve this problem, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BOOT-0-DRV_LOADFAIL : Failed to load driver [chars] ( [chars] )Explanation A kernel driver that was critical to the functioning of the system failed to load.
Recommended Action Note the time of the error message and check the kernel error logs for additional information on the problem. If you are unable to resolve this problem, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BOOT-6-DRV_LOAD : Loaded driver [chars]Explanation A kernel driver that was critical to the functioning of the system was successfully loaded.
Recommended Action No user action is necessary. This message indicates the system is functioning normally and is provided for informational purposes only.
Error Message %BOOT-3-APP_STARTFAIL : Failed to launch process [chars]Explanation A process that does not affect the forwarding of network traffic failed to start.
Explanation If the failed process is not something that needs to be corrected, do not address this message. If the failed process needs to be addressed, install new software and reload the router.
Error Message %BOOT-0-APP_STARTFAILCRIT : Failed to launch a critical process [chars]Explanation A process important to the chassis has failed.
Recommended Action Note the time of the message and investigate the error message logs to learn more about the problem. If the problem persists or cannot be resolved, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %BOOT-6-APP_START : The process [chars] has startedExplanation The process has successful launched and begun executing.
Recommended Action No user action is necessary. This message indicates the system is functioning normally and is provided for informational purposes only.
Error Message %BOOT-3-DUAL_BOOT_MEMORY : Dual IOS boot indicated in ROMMON ([chars]), unavailable on [chars] RPExplanation Running two IOS instances on the same RP is unavailable on route-processors with insufficient memory
Recommended Action Unset the specified ROMMON variable or increase the memory on the route-processor.
Error Message %BOOT-3-PARTIAL_CORE_CLEANUP_FAILURE : Partial core clean up failed for [chars]: [chars]Explanation During RP boot, a failure occurred cleaning up incomplete core files.
Recommended Action Check the router file systems.
Error Message %BOOT-6-PARTIAL_CORE_REMOVED : Removed incomplete core file: [chars]Explanation On boot of the RP, an incomplete core file was found and removed. Incomplete core files can happen for a variety or reasons, including the coincidental failure of the active RP while a core file is being generated.
Recommended Action No action required. This is not an error, it is an indication that the system is cleaning up a previous error.
BSHELL Messages
Error Message %BSHELL-6-BSHELL_UPGRADE_DETECTED : [[chars]] New software detected. Bshell instance restarting.Explanation The diagnostic shell detected a new installation of diagnostic shell software. The diagnostic shell instance exits and restarts with the new software version.
Recommended Action This is an informational message only. No action is required.
Error Message %BSHELL-6-JOB_NOTFOUND : Job to cancel is not activeExplanation This error occurs if the job diagnostic shell is requested to cancel, is not active.
Recommended Action Check the status of the requested job.
Error Message %BSHELL-6-SMAN_CONNECTION_LOST : [[chars]] Shell Manager connection lostExplanation The diagnostic shell was disconnected from the Shell Manager and the Shell Manager process is no longer available. This type of error is experienced if a software upgrade is in progress.
Recommended Action This is an informational message only. No action is required. Once the Shell Manager process has restarted, the diagnostic shell will reconnect.
Error Message %BSHELL-6-SMAN_CONNECTION_FAILED : [[chars]] Shell Manager connect failed: [chars]Explanation The diagnostic shell is unable to connect to the Shell Manager, possibly because the Shell Manager process is no longer available. This type of error is experienced if a software upgrade is in progress.
Recommended Action No action is required. Once the Shell Manager process has restarted, the diagnostic shell will reconnect.
Error Message %BSHELL-6-SESSION_STARTED : [[chars]] bshell session started for user '[chars]'Explanation A user has started a diagnostic shell session.
Recommended Action This is an informational message only. No action is required.
Error Message %BSHELL-6-SESSION_ENDED : [[chars]] bshell session ended for user '[chars]'Explanation A user has exited a diagnostic shell session.
Recommended Action This is an informational message only. No action is required.
Error Message %BSHELL-3-EXEC_PREPARE_FAIL : [[chars]] Command execution prepare failedExplanation The diagnostic shell was unable to prepare the requested interactive command for execution. The command failed.
Recommended Action Check the diagnostic shell trace file for more information on the underlying failure.
Error Message %BSHELL-3-EXEC_FAIL : [[chars]] Command execution failedExplanation The diagnostic shell was unable to execute the requested interactive command.
Recommended Action Check the diagnostic shell trace file for more information on the underlying failure.
Error Message %BSHELL-3-EXEC_DIRECTIVE_FAIL : [[chars]] Command directive execution failed: [chars]Explanation The diagnostic shell was unable to execute the requested directive.
Recommended Action Check the diagnostic shell trace file for more information on the underlying failure.
Error Message %BSHELL-3-TERMINAL_OPERATION_FAIL : [[chars]] Terminal [chars] [chars] failed: [chars]Explanation The diagnostic shell was unable to get or set terminal properties. An attempt to change or act on terminal properties failed.
Recommended Action Restart the diagnostic shell and reattempt the failed operation.
Error Message %BSHELL-3-GET_HOSTNAME_FAIL : [[chars]] Get hostname failed: [chars]Explanation The diagnostic shell was unable to read the hostname from the kernel.
Recommended Action No action is required. The diagnostic shell periodically checks for hostname changes to set the user prompt.
Error Message %BSHELL-3-SEND_MESSAGE_FAILED : [[chars]] Send message [chars] failed: [chars]Explanation The diagnostic shell was unable to send a message to the Shell Manager.
Recommended Action Retry the operation or start a new diagnostic shell session.
Error Message %BSHELL-3-RECEIVE_MESSAGE_FAILED : [[chars]] Receive message [chars] failed: [chars]Explanation The diagnostic shell was unable to receive a message from the Shell Manager.
Recommended Action Retry the operation or start a new diagnostic shell session.
CCE Messages
Error Message %CCE-3-CCE_IPV6_COMPR_CLASSIFY_FAIL : Dataplane IPV6 compression classification error for interface [chars]Explanation The system experienced an internal software error. The dataplane was unable to complete processing of an IPv6 prefix classification request due to a miss on a TCAM lookup. This is likely due to a data initialization error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CCE-3-CCE_NON_TCAM_CLASSIFY : Dataplane classification error for interface [chars]Explanation The system experienced an internal software error. The dataplane was unable to complete processing of a classification request because an invalid form of classification was selected. This is likely due to a data initialization error.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CEF_PROXY Messages
Error Message %CEF_PROXY-3-PROXY_IPC_ADJ_IDX_FAILED : [hex]Explanation Failed to get adjacency index from IPC packet.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-3-PROXY_IPC_ADJ_ID_HASH_FAILED :Explanation Getting Hash Address failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-3-PROXY_IPC_INIT_FAILED : [dec]Explanation IPC handler initialization failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-3-PROXY_IPC_OCE_CHAIN_PTR_FAILED : [hex]Explanation Null OCE Chain pointer.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-3-PROXY_IPC_PACKET_ALLOCATION_FAILED : [hex]Explanation Failed to allocate packet buffer for IPC.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-3-PROXY_IPC_PACKET_SEND_FAILED : [hex]Explanation Failed to send IPC packet.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CEF_PROXY-4-PROXY_IPC_INVALID_MSG : [hex]Explanation Received an invalid IPC messages subtype.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CFC_LISP Messages
Error Message %CFC_LISP-3-NO_VIF: Unable to find %svirtual interface %sExplanation An internal software error occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
CFT Messages
Error Message %CFT-3-HA_INVALID_MSG_LEN_RCVD : invalid [chars] rg [int] [int] expected [int] opcode [chars] [hex]Explanation Standby received an invalid Firewall HA message
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CFT-3-HA_INVALID_MSG_RCVD : invalid [chars] [hex] opcode [chars] [hex]Explanation Standby received an invalid Firewall HA message
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CFT-3-HA_INVALID_RG_RCVD : invalid [chars] opcode [chars] [dec] - rg [dec]:[dec]Explanation Standby received an invalid Redundancy group
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter. Also perform a search of the Bug Search Tool. If you still require assistance, open a case with the Technical Assistance Center via the Internet, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CFT_API-3-CFT_ERRMSG_MAX_MEMORY: %s %s %dExplanation The maximum number of concurrent flows allowed has been exceeded. Some flows might not received the provisioned level of service.
Recommended Action This is the platform limit. Either lower the network load on this device or upgrade to a higher capacity platform. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-3-CFT_ERRMSG_NO_MEMORY: %s %s %dExplanation The system was unable to supply the requested memory for flow processing to continue.
Recommended Action Check the available memory on your system. Possible solutions include: disable some features; reduce other system activities to ease memory demands; upgrade to a larger memory configuration. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-3-CFT_ERRMSG_UNKNOWN: %s %s %dExplanation The error message type does not match the possible enumerated definitions.
Recommended Action This is an internal software error. Report it to your technical support representative. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-4-CFT_ERRMSG_CLIENT_PRE_CREATE_PREVENTED: %s %s %dExplanation Flow creation was prevented by a flow table client. This may be due to an explicit policy that is enabled.
Recommended Action Check your policies to ensure this what you intend. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-4-CFT_ERRMSG_FLOW_CREATION_PREVENTED: %s %s %dExplanation Flow creation was denied by a the system. A possible denial of service attack may have been detected.
Recommended Action Modify your denial of service policy if this is in error. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-5-CFT_ERRMSG_NON_FIRST_IP_FRAGMENT: %s %s %dExplanation The flow table was unable to process a TCP fragmented packet. Service for these packets may be unavailable.
Recommended Action Enable the virtual fragment reassembly (VFR) functionality.If fragmentation is excessive, try to identify the source in your network topology that is causing packet fragmentation. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-5-CFT_ERRMSG_UNSUPPORTED_L3_PROTOCOL: %s %s %dExplanation An unsupported layer 3 protocol was identified.
Recommended Action Flow based inspection does not support this protocol at this time. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CFT_API-7-CFT_ERRMSG_CLIENT_API: %s %s %dExplanation A CFT client may have a incorrectly accessed an API.
Recommended Action This is an internal software error. Report it to your technical support representative. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CGC Messages
Error Message %CGC-0-CGC_EMERG: %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-1-CGC_ALERT: %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-2-CGC_CRIT: %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-3-CGC_ERR: %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-4-CGC_WARNING: %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-5-CGC_NOTICE: %sExplanation Normal but significant conditions
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message %CGC-6-CGC_INFO: %sExplanation Informational messages
Recommended Action No action is required.
Error Message %CGC-7-CGC_ASSERT: Assertion Failure ( %s @%s:%d ) : %sExplanation CGC_INTERNAL_ERROR
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
CGM Messages
Error Message %CGM-3-CGM_FIPS_BYPASS_TEST : NIST bypass test failed for CGM object [chars].Explanation Class-Group Manager Security Client database detected a discrepancy in a security sensitive object. This could be due to a hardware or software resource limitation or a software defect.
Recommended Action Check the logs for information on the relevant object download states. Remove the object or a parent object in question. If the problem persists reboot the forwarding processor (ESP)
CHASFS Messages
Error Message %CHASFS-3-NOCHASFSDIR : The directory [chars] does not exist.Explanation No explanation.
Recommended Action No action is required.
Error Message %CHASFS-3-NOINOTIFY : The inotify device could not be opened. Error [dec].Explanation This error occurs when there is an error in the system that prevents the notification facility from being accessed.
Recommended Action No action is required.
Error Message %CHASFS-3-NORESOLVE_LOCAL_OBJECT : Error resolving local FRU object: [chars]Explanation An application was not able to create a reference to an object in its local chassis file system.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CHASFS-3-NOOPEN_PROPERTY : Error opening chassis file system object [chars]: [chars]Explanation An application was not able to open a an object in its local chassis file system.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CHUNK Messages
Error Message %CHUNK-3-BAD_CHUNK_MAGIC : head_chunk %Explanation An invalid memory chunk magic was detected in a memory chunk element.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CHUNK-3-CHUNK_BAD_REFCNT : refcnt=[dec] data=[hex]Explanation The memory chunk manager detected a bad reference count.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CHUNK-3-CHUNK_CORRUPT : chunk %Explanation Memory corruption was detected by the memory chunk manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CHUNK-3-INVALID_ELEM_SIZE : requested [int]Explanation An invalid element size request was made of the memory chunk manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CHUNK-3-SIBLING_ERR : Tried to destroy sibling memory chunk [hex]Explanation An invalid sibling condition was hit in the Memory Chunk Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CISL Messages
Error Message %CISL-1-DEVICE_CERT_NOT_PRESENT: Device Certificate used for licensing is not presentExplanation Device Certificate Not Present
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered.
CLOCK_RECOVERY Messages
Error Message %CLOCK_RECOVERY-6-CLOCK_ACTIVE: [chars] on module [dec]/[dec] is now activeExplanation This message indicates that a recovered or enhanced clock has become active.
Recommended Action No action is required.
Error Message %CLOCK_RECOVERY-4-CLOCK_FAILED: [chars] on module [dec]/[dec] failedExplanation This message indicates that an active recovered or enhanced clock has failed.
Recommended Action No action is required.
CMAN_IDPROM_ENVMON Messages
Error Message %CMAN_IDPROM_ENVMON-3-CMAN_IDPROM_FIELD_INVALID : The idprom contains an invalid environmental monitoring field.Explanation If this error occurs then parsing of the environmental monitoring data is aborted. Environmental monitoring will be either incomplete or absent entirely.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. .
CMANCC Messages
Error Message %CMANCC-2-CRASHDUMP: Fatal error, calling crashdump, error: [dec] [chars]Explanation A fatal condition has occurred causing IOS to crashdump. IOS will be restarted automatically.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANCC-3-MSGDISPATCH: Unable to dispatch received message from Chassis ManagerExplanation An unexpected condition has occurred while IOS was trying to dispatch a message received from the Chassis Manager.
Recommended Action Verify that all local components are in the proper operational state. If any inconsistency is found, it may be corrected by off line and restart of the effected component (SPA, Carrier Card).
Error Message %CMANCC-3-MSGIPCERR: Unable to process received IPC messages from Chassis Manager, error: [chars]Explanation An unexpected condition has occurred while IOS trying to process a received IPC message from Chassis Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANCC-3-UNEXPECTEDEVENT: UDI Auth Process received unknown event (maj %x, min %x).Explanation UDI authorization process has registered to be notified when a process boolean change event occurs in the router. This message indicates that this process received an event it did not know how to handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
CMANRP Messages
Error Message %CMANRP-2-CRASHDUMP: Fatal error, calling crashdump, error: [dec] [chars]Explanation A fatal condition has occurred causing IOS to crashdump.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-3-CMSWVERINFO: Unable to process software version information using file %s. Reason: %s. Error: %dExplanation An unexpected condition has occurred while IOS was trying to process the software version information file. As a result, version information may not be available to an SNMP Manager
Recommended Action No action is required.
Error Message %CMANRP-3-INVERR: Unable to process chassis inventory for file [chars], slot [dec], [chars], error [dec]. Some SPA's may not be fully configuredExplanation An unexpected condition has occurred while IOS is trying to process the chassis inventory on startup. IOS cannot determine the type and number of all Carrier Cards and SPA's present in the system. Some configuration relating to these SPA's may not be applied and leave the system in an inconsistent state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-3-INVERRSPA: Unable to process chassis inventory for file [chars], SPA subslot [dec]/[dec], [chars], error [dec]. Some SPA's may not be fully configuredExplanation An unexpected condition has occurred while IOS is trying to process the chassis inventory on startup. IOS cannot determine the type and number of all Carrier Cards and SPA's present in the system. Some configuration relating to these SPA's may not be applied and leave the system in an inconsistent state.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-3-MSGDISPATCH: Unable to dispatch received TDL messages from Chassis ManagerExplanation An unexpected condition has occurred while IOS is trying to dispatch to the TDL message handler functions for received TDL messages from Chassis Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-3-MSGDISPATCHNULL: Received NULL TDL message from IOSExplanation An unexpected condition in which IOS has received a NULL TDL message from Chassis Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-3-MSGIPCERR: Unable to process received IPC messages from Chassis Manager, error: [chars]Explanation An unexpected condition has occurred while IOS is trying to process a received IPC message from Chassis Manager.
Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMANRP-6-CMHASTATUS: RP switchover, [chars]Explanation RP switchover events received by chassis manager.
Recommended Action No action is required.
Error Message %CMANRP-6-CMSTATUS: Chassis Manager Process is [chars]Explanation The current status of Chassis Manager Process.
Recommended Action No action is required.
Error Message %CMANRP-3-UDEVPERMS: An invalid permissions value, %s, was found in a udev fileExplanation The udev files for a particular filesystem contain a description the file system. If the permissions attribute is not recognized then this file system may run with incorrect permissions.
Recommended Action No action is required.
CMCC Messages
Error Message %CMCC-3-DDR_SINGLE_BIT_ERROR : Single-bit DRAM ECC error: mme: [int], sbe: [int], address: [hex], pid: [int], name: [chars]Explanation The SIP DRAM experienced a single-bit error checking code (ECC) error.
Recommended Action No action is required. This error is usually self-correcting. If the problem persists, you may need to replace the SIP.
Error Message %CMCC-0-CPLD_INITIALIZATION : The SIP CPLD has failed initialization :[chars]Explanation A SIP complex programmable logic device (CPLD) failed to initialize. This error could be caused by a hardware or software driver defect.
Recommended Action Examine the logs for CPLD driver or hardware errors. Verify that the software and CPLD versions are compatible.
Error Message %CMCC-0-CPLD_IOCTL : A CPLD driver I/O control has failed because [chars]Explanation A complex programmable logic device (CPLD) I/O driver control has failed. This error could be caused by a hardware or software driver defect.
Recommended Action Examine the logs for CPLD driver and hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-C2W_INITIALIZATION : The SIP C2W has failed initialization because [chars]Explanation The C2W bus on the SIP is used to read the shared port adapter (SPA) IDPROM. This error indicates that the SIP C2W bus failed to initialize.
Recommended Action Examine the logs for C2W driver errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-3-C2W_READ : An C2W read has failed because [chars]Explanation An attempt to read the C2W bus has failed. This error could be caused by a hardware or software defect.
Recommended Action Examine the logs for C2W driver errors.
Error Message %CMCC-3-C2W_WRITE : An I2C write has failed because [chars]Explanation An attempt to write to the inter-integrated circuit (I2C) has failed. This error could be caused by a hardware or software defect.
Recommended Action Examine the logs for I2C driver errors.
Error Message %CMCC-0-SERDES_INITIALIZATION : The SIP Serial Bridge ASIC has failed initialization because [chars]Explanation The SIP serial bridge ASIC failed to initialize. This error could be caused by a hardware defect, software driver defect, or improper internal configuration.
Recommended Action Examine the logs for serial bridge ASIC driver and hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-SERDES_IOCTL : A Serial Bridge driver I/O control has failed because [chars]Explanation A serial bridge driver I/O control has failed. This error could be caused by a hardware or software driver defect.
Recommended Action Examine the logs for serial bridge driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-HT_INITIALIZATION : The SIP HyperTransport has failed initialization because [chars]Explanation A SIP HyperTransport (HT) CPU bus failed to initialize. This error could be caused by a hardware defect or HT driver defect.
Recommended Action Examine the logs for HT driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-HT_IOCTL : A SIP HyperTransport driver I/O control has failed because [chars]Explanation A physical layer interface module (PLIM) HyperTransport (HT) driver I/O has failed. This error could be caused by a hardware defect or HT driver defect.
Recommended Action Examine the logs for HT driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-PLIM_INITIALIZATION : The PLIM has failed initialization because [chars]Explanation The physical layer interface module (PLIM) failed to initialize. This error could be caused by a hardware defect or a PLIM driver defect.
Recommended Action Examine the logs for PLIM driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-HTDP_ENABLE : The HTDP initialization has failed because [chars]Explanation The Hypertransort datapath failed to initialize. This error could be caused by a hardware defect or HTDP driver defect.
Recommended Action Examine the logs for HTDP driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CPLD_INTR_ENABLE : The CPLD initialization has failed because [chars]Explanation The CPLD interrupt enable failed to initialize. This error could be caused by a hardware defect or CPLD driver defect.
Recommended Action Examine the logs for CPLD driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-PLIM_IOCTL : A PLIM driver I/O control has failed because [chars]Explanation A physical layer interface module (PLIM) driver I/O has failed. This error could be caused by a hardware defect or a PLIM driver defect.
Recommended Action Examine the logs for PLIM driver or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-PLIM_HALT : A PLIM driver has critical error [chars], [dec], param [hex] param [hex]Explanation A physical layer interface module (PLIM) HyperTransport (HT) driver I/O has failed. This error could be caused by a hardware defect or an HT driver defect.
Recommended Action Restart the SIP. If the problem persists, you may need to replace the PLIM.
Error Message %CMCC-3-PLIM_STATUS : A PLIM driver informational error [chars], param block[hex] param count[hex]Explanation A physical layer interface module (PLIM) HyperTransport (HT) driver I/O has failed. This error could be caused by a hardware defect or an HT driver defect.
Recommended Action Examine the logs for PLIM or hardware errors.
Error Message %CMCC-3-IDPROM_ACCESS : Failed access or process an IDPROM because [chars]Explanation The system failed to access an IDPROM or an IDPROM process failed. This error could be caused by a hardware defect, software defect, or incorrect IDPROM content.
Recommended Action Examine the logs for IDPROM or hardware errors.
Error Message %CMCC-3-IDPROM_SENSOR : One or more sensor fields from the idprom failed to parse properly because [chars].Explanation One or more IDPROM sensors failed to parse. This error most likely occurred because of a checksum failure in the IDPROM.
Recommended Action Examine the logs for IDPROM or hardware errors.
Error Message %CMCC-3-NETWORK_CLOCK_CAL_FAIL : The SIP network clock jitter attenuator calibration failsExplanation The SIP network clock jitter attenuator calibration cannot complete within certain time. This would incur some SPA LOS alarms or other error events for some SPA port types.
Recommended Action Restart the SIP
Error Message %CMCC-3-NETWORK_CLOCK_CAL_START : The SIP network clock jitter attenuator is calibratingExplanation The SIP network clock jitter attenuator is calibrating after device unitization stage.
Recommended Action Calibration is required during startup and whenever a new reference clock is selected by the WAN PLL device. Restart the SIP if SPA LOS alarms are seen after this.
Error Message %CMCC-3-NETWORK_CLOCK_DH : The SIP network clock jitter attenuator has entered digital holdoverExplanation A SIP network clock jitter attenuator has entered digital holdover mode and certain SPAs may report LOS alarms.
Recommended Action Examine network clock configuration and ensure all network clock sources are operating correctly. Restart the SIP.
Error Message %CMCC-3-NETWORK_CLOCK_LOS : The SIP network clock jitter attenuator has lost signalExplanation A SIP network clock jitter attenuator has lost signal from the WAN PLL and certain SPAs may report LOS alarms.
Recommended Action Examine network clock configuration and ensure all network clock sources are operating correctly. Restart the SIP.
Error Message %CMCC-0-CHASSIS_TYPE : The chassis type [chars] is invalid.Explanation The system has detected an invalid chassis type. This error could be caused by a hardware defect, software defect, or incorrect IDPROM content.
Recommended Action Examine the logs for IDPROM or hardware errors. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CHASFS_OBJECT_CREATE : Failed to create chassis filesystem object [chars] because [chars]Explanation The system failed to create a chassis filesystem object. This error could be caused by a software defect or a filesystem failure.
Recommended Action Restart the SIP. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CHASFS_PROPERTY_CREATE : Failed to create chassis filesystem object [chars] property [chars] because [chars]Explanation The system failed to create a chassis filesystem object property. This error could be caused by a software defect or a filesystem failure.
Recommended Action Restart the SIP. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CHASFS_PROPERTY_GET : Failed to read chassis filesystem object [chars] property [chars] because [chars]Explanation The system failed to read a chassis filesystem object property. This error could be caused by a software defect or a filesystem failure.
Recommended Action Restart the SIP. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CHASFS_PROPERTY_SET : Failed to write chassis filesystem object [chars] property [chars] because [chars]Explanation The system failed to write a chassis filesystem object property. This error could be caused by a software defect or a filesystem failure.
Recommended Action Restart the SIP. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Search Tool at http://www.cisco.com/cisco/psn/bssprt/bss. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CMCC-0-CHASFS_OBJECT_WATCH : Failed to watch chassis filesystem object [chars] because [chars]Explanation The system failed to watch a chassis filesystem object. This error could be caused by a software defect or a filesystem failure.
Recommended Action Restart the SIP. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools