Release Notes for Cisco WebEx Meetings Server 1.1
These release notes describe new features, requirements, restrictions, and caveats for all versions of Cisco WebEx Meetings Server Release 1.1. These release notes are updated for every maintenance release but not for patches or hot fixes. Before you install Cisco WebEx Meetings Server, we recommend that you review this document for information about issues that may affect your system.
This version of the release notes includes updates for Release 1.1 MR3 (Build 184.108.40.2066).
To access the latest software upgrades for this product, go to the following URL: http://software.cisco.com/download/ then navigate to your product. From Products, select WebEx > Web Conferencing > Cisco WebEx Meetings Server > Cisco WebEx Meetings Server 1.1.
Provide the following URL to your users:
New and Changed Features for Cisco WebEx Meetings Server 1.1
For information about all available features and benefits, see the data sheet for Cisco WebEx Meetings Server at http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps12732/data_sheet_c78-717754.html.
No additional features were added for Release 1.1 MR2 and MR3.
- Jabber 9.1.2 and later and Cisco WebEx Meetings Server integration (Windows only):
- Added support for the following:
- Optimized network and server requirements. Refer to the Cisco WebEx Meetings Server System Requirements for more information.
- Over 550 defects addressed.
- Product Enhancements:
- Improvements to the product installation experience.
- Performance and load issue fixes.
- Email template improvements (related to monitoring, license usage, and other issues).
- Improved first-time join meeting experience with simplified administration password creation.
- Improved product installation experience.
- Updated documentation.
Browser Support for Release 1.1 MR3
The following web browsers were tested to work with Cisco WebEx Meetings Server Release 1.1 MR3:
Browser Support for Release 1.1 MR2
The following web browsers were tested to work with Cisco WebEx Meetings Server Release 1.1 MR2:
Browser Support for Release 1.1
The following web browsers were tested to work with Cisco WebEx Meetings Server Release 1.1:
Limitations and Restrictions
VMware vCenter Usage Requirement
You can create as many recordings as your storage server capacity will allow. Estimate the required storage server size for a typical five-year period using the following formula:
Estimated hours of meetings that you expect to be recorded per day * 50-100 MB per hour of recording * five years * 24 hours per day * 365 days per year
There are no per-user storage limitations. Recordings are stored indefinitely until you delete them. There is no feature that enables you to automatically delete recordings due to the possibility that this would enable users to accidentally delete important recordings. Once you mark a recording for deletion, the recording is actually kept on the storage server for up to six months, giving you time to archive recordings on other media.
For more information on recording limitations, refer to the "Network-Based Recording (NBR)-Recorded Video Resolutions and FPS" section of the Cisco WebEx Network Bandwidth white paper at http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps10409/white_paper_c11-691351.pdf.
Cisco WebEx Meetings Server is available in the following languages:
English Audio Prompts
To configure U.S. English go to your Administration site, select Settings > Company Info and select English for the Language setting and U.S. for the Locale setting. This enables U.S. English audio prompts. To configure U.K. English go to your Administration site, select Settings > Company Info and select English for the Language setting and U.K. for the Locale setting. This enables U.K. English audio prompts.
Internet Reverse Proxy Might Be Removed From the Platform
The Admin virtual machine can send a remove message to the Internet Reverse Proxy server to remove it from the platform. This message is sent as clear text, is unauthenticated, and could lead to a denial of service.
Using IP tables or access control lists (ACLs), configure the firewall so that connections to port 64616 only come from the Admin virtual machine.
Hypervisor SupportCisco WebEx Meetings Server runs on VMware virtual machines.
Configuring Your High-Availability System
About Using Self-Signed Certificates
We strongly recommend using a publicly signed certificate instead of the provided self-signed certificate. Publicly signed certificates are trusted by users' browsers since trust for them is established using the list of Root Certificate Authority certificates installed on each user's computer.
When using self-signed certificates, some users might have difficulty joining meetings because browsers by default do not trust such certificates. Users are required to explicitly establish trust in this case before they can proceed to join a meeting on your site. Some users might not understand how to establish trust with such a certificate. Others might be prevented from doing so by administrative settings.
Therefore, you should use publicly signed certificates whenever possible to provide the best user experience.
Expanding Your System
Productivity Tools Upgrade Notice
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
- Open customer-found bugs of severity 1 - 3
- Resolved customer-found bugs of severity 1 - 5
- Resolved Cisco-found bugs of significanceYou can find details about listed bugs and search for other bugs by using the Cisco Software Bug Toolkit.
Starting with Release 1.1 MR3, individual bugs are no longer linked to their entries in Bug Toolkit. For detailed information about a specific problem, search for the bug as described in the following procedure.Before You BeginProcedure
To access Bug Toolkit, you need the following items:
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Sign in with your Cisco.com username and password.
To look for information about a specific problem, enter the bug ID number in the “Search for Bug ID” field, then click Go.
What to Do Next
For information about how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Toolkit page.
Open Caveats for Cisco WebEx Meetings Server 1.1 MR3The caveats listed in the following table describe unexpected behavior in the latest Cisco WebEx Meetings Server 1.1 release. Refer to Bug Toolkit for further details.
Table 1 Open Caveats in Cisco WebEx Meetings Server 1.1 MR3 (Build 220.127.116.116) Identifier Component Severity Headline CSCuf03447 sso 2 Admin server possibly preventing SSO for IPad/IPhone CSCue95183 documentation 3 MIB files for CWMS are not available CSCug28451 admin-meetingtestn 3 Meetings Test fails intermittently CSCug81299 platform-install 3 Update from 18.104.22.168.A to 22.214.171.124.A stuck for multiple hours CSCug92035 platform-install 3 Mctool is timeout before the return of puppet in CWMS deployment CSCug95151 ue-general 3 SSO First Time login sees incorrect Country-Region values CSCuh07243 mc-client 3 Presenter cannot be passed to mobile device unless the device is host CSCuh09270 mc-client-com-msi 3 Onpremmc_GB.msi and ptools_GB.msi are in Chinese instead of UK English CSCuh17468 admin-log 3 ELM logs not part of infocap CSCuh20090 admin-sys-config 3 Deactivate host account after x days occurs when disabled CSCuh27650 admin-sys-config 3 User timezone mistaken to anthor same GMT city CSCuh28400 admin-meetingmon 3 Meeting in progress doesn't report Meeting don't started on the Web CSCuh28776 mc-mobile-ios 3 CWMS - WebEx app on iOS doesn't show all dial-in numbers CSCuh31201 admin-sys-config 3 Administrator Account Setup fails CSCuh33315 mc-web-enduser 3 Users able to continue scheduling after deactivation CSCuh36263 admin-sys-config 3 Attempting to regenerate CSR with new parameters results in the same CSR CSCuh36401 admin-sys-config 3 Special characters in CSR parameters breaks CSR generation CSCuh37254 documentation 3 Useless SSO SAML Attribute Names show in Orion Planning Guide.
Open Caveats for Cisco WebEx Meetings Server 1.1 MR2The caveats listed on the following table describes unexpected behavior in the latest Cisco WebEx Meetings Server release. Bugs are listed in order of severity. Refer to Bug Toolkit for the latest list of open caveats.
Table 2 Open Caveats in Cisco WebEx Meetings Server 1.1 MR2 (Build 126.96.36.199) Identifier Component Severity Headline CSCug20116 admin-sys-config 2 User Account Creation Bug results in a locked out user account... CSCuf66233 mc-web-enduser 2 User unable to schedule/start meeting CSCuf03447 sso 2 Admin server possibly preventing SSO for IPad/IPhone CSCug28451 admin-meetingtest 3 Meetings Test fails intermittently CSCug25645 admin-reporting 3 Customized tracking codes do not reflect correctly in exported user.csv CSCuf29957 licensing-elm 3 ELM not accessible CSCug09353 licensing-elm 3 Remove hostname from CSR CSCug27854 mc-client-com-pt 3 Productivity tools installation causes installation of tools on MOC/Lync CSCug08918 admin-sys-config 4 CWMS admin should not allow duplicate IP address for IRP and public VIP CSCug32014 admin-sys-config 4 Grammar error on the CWMS login page CSCue88358 mc-web-com-api 4 Upper case in URL causes System error, please contact administrator msg
Open Caveats for Cisco WebEx Meetings Server 1.1The caveats listed on the following table describes unexpected behavior in the latest Cisco WebEx Meetings Server release. Bugs are listed in order of severity. Refer to Bug Toolkit for the latest list of open caveats.
Table 3 Open Caveats in Cisco WebEx Meetings Server 1.1
CSCue14445 platform-os 2 add HA failed due to RSync disconnect, cause active DB on both admin VMs CSCue14962 platform-install 3 Added HA XU to the updated system shows down status - HA didn't reboot CSCue19612 db-schema 3 ASIG: User password should not be stored in a recoverable format CSCue21761 admin-systemmon 3 Storage size is not reported correctly on Dashboard CSCue24053 ha 3 CWMS failover to HA: reconnect time too long and cannot restart video CSCue24205 platform-install 3 Cron job does not try to expand size CSCuc94900 admin-meetingmon 3 CWMS admin sends out false email notification: 100% Mtgs having issues
Resolved Caveats for Cisco WebEx Meetings Server 1.1 MR3
The caveats listed in the following table describe issues that were resolved in this Cisco WebEx Meetings Server 1.1 release. Refer to Bug Toolkit for further details.
Table 4 Resolved Caveats in Cisco WebEx Meetings Server 1.1 MR3 (Build 188.8.131.526) Identifier Component Severity Headline CSCuf66233 mc-web-enduser 2 User unable to schedule/start meeting CSCug20116 admin-sys-config 2 User Account Create Does Not Strip Leading or Trailing Space Characters CSCug44227 admin-systemmon 2 NBR doen't work after system reboot CSCug93401 dld-java 2 Cannot start/join meeting via Firefox21 CSCue81770 admin-sys-config 3 Call-in access numbers not restored fromdisaster recovery CSCuf29957 licensing-elm 3 ELM not accessible CSCuf61549 documentation 3 Admin Guide: Need more comprehensive description of System Backup... CSCuf94093 documentation 3 Maximum Meeting Capacity CSCug09353 licensing-elm 3 Remove hostname from CSR CSCug09787 documentation 3 Document SMTP Port requirements for Large Deployment CSCug11892 documentation 3 CWMS documentation should include visual effects during web sharing CSCug20257 admin-reporting 3 Pure call back user shall be counted on MeetingReport.csv report CSCug24749 documentation 3 Add CWMS Troubleshooting Steps for Downloading Reports CSCug25645 admin-reporting 3 Customized tracking codes do not reflect correctly in exported user.csv CSCug48982 admin-sys-config 3 Recording is allowed when not allowed in participant privileges. CSCug59161 documentation 3 Include ports used by Meeting Center in networking documentation CSCug69146 admin-reporting 3 CWMS Reports cannot be downloaded using IE 8 CSCug74470 mmp-stream-server 3 Media node reaching out to 184.108.40.206 CSCug85244 mc-client-com-pt 3 CWMS 1.1 Meeting does not show up on web for added participants CSCug86339 mc-web-enduser 3 Access https://SiteURL/manager/html, disclose tomcat server info. CSCug94986 platform-integ 3 No excat info about mount failure in log when isStorageSever.sh failed CSCuh01025 platform-install 3 Update from 220.127.116.11 to 18.104.22.1685 stuck CSCuh22603 admin-reporting 3 CWMS Reports and infocap cannot be downloaded using IE 8, from email CSCue90282 ue-doc 4 Only one vNIC active on non-admin nodes CSCuf86498 admin-systemmon 4 Webex site URL shows orion.webex.cisco.com on admin page intermittently CSCug08918 admin-sys-config 4 CWMS admin should not allow duplicate IP address for IRP and public VIP CSCug32014 admin-sys-config 4 Grammar error on the CWMS login page CSCug37373 admin-systemmon 4 CWMS communication throws security alert due to invalid getBulkRequest CSCuf85994 admin-meetingmon 5 Text for the meeting status note should be corrected CSCug66780 admin-reporting 5 Monthly Report: Meetings Feature Usage has Bad legend CSCug66786 admin-reporting 5 Meetings Feature Usage graph for Web Sharing is not using right color
Resolved Caveats for Cisco WebEx Meetings Server 1.1 MR2
The caveats listed on the table below describe issues that were resolved in this Cisco WebEx Meetings Server 1.1 release.
Table 5 Resolved Caveats in Cisco WebEx Meetings Server Release 1.1 MR2 (Build 22.214.171.124) Identifier Component Severity Headline CSCue70983 licensing 1 CWMS 1.1 ELM Issue prevents use of top-level-domains for CWMS Admin Site CSCuf21793 mc-web-mobile 1 CWMS adding invitees to meeting in iOS problem CSCue89570 db-core 2 after database file size is exhausted, new file not created CSCue31363 eureka-server 2 Ability to Read Uninitialized Memory CSCue36629 eureka-server 2 The CB "cache" directory content can be downloaded CSCue89871 platform-integ 2 Users could not log into scheduling page after the upgrade to 126.96.36.199 CSCuf96994 platform-integ 2 cancel dmz makes empty bootconfig CSCue71736 telephony 2 sRTP does not use FIPS-compliant routines CSCue29643 admin-reporting 3 Cannot generate user license report if system timezone is GMT+8 CSCue14886 admin-sys-config 3 Firefox infinite loop displaying page redirect pop-up confirmation CSCue81770 admin-sys-config 3 Call-in access numbers not restored from disaster recovery CSCue19380 admin-systemmon 3 False alarm "One or more virtual machines needs your attention" CSCuf37985 ha 3 CWMS 1.1 admin HA node down CSCuf29946 licensing-elm 3 ELM server not accessible if webadmin fails over on HA admin node CSCuf24663 mc-as 3 Authenticaton module can not build with Maven. CSCuf60313 mc-client-com-pt 3 PT: It should tell user how to login cloud non-SSO site via PT. CSCue89193 mc-web-com-waf 3 We shouldn't eat the log of flush caching on other VMs. CSCue89797 mc-web-com-waf 3 There is an invalid API call to http://meetings.atk.com1/dispatcher/ CSCue72804 mc-web-enduser 3 Mtg url in mtg-client shouldn't include psw if check on exclude psw CSCuf52200 platform-install 3 Deployment fte pages accessible without passphrase CSCue24205 platform-install 3 Cron job does not try to expand size CSCue56377 platform-integ 3 Deployment FTE fails if the first DNS server is down or unreachable CSCue62740 platform-integ 3 Allow grow using both OVA 1.0 and OVA 1.1 CSCug11140 platform-integ 3 Block direct update from 1.0 to 1.1MR2 CSCue78851 sso 3 SSO sign in fail and notice the the user is inactive CSCue14799 admin-reporting 4 Meeting size statistics on pdf report does not follow data prepared CSCud86685 4 CWMS 1.1 TVT_percentage sign is missing in English source string CSCue29401 4 Email: Won't show meeting password in reminder mail CSCud67904 mc-web-enduser 4 Password not required to join meetings CSCud85417 mc-web-enduser 4 CWMS 1.1 TVT_global change for "cover the licenses" CSCud85436 mc-web-enduser 4 CWMS 1.1 TVT_global change for "purchased licenses" CSCud85443 mc-web-enduser 4 CWMS 1.1 TVT_translation change for "You are using a free trial..." CSCue01592 mc-web-enduser 4 'start' button always stays in grey in MDP when disable JBH in admin CSCue03725 mc-web-enduser 4 CWMS End User Training Videos is not available for "Espa?ol de Espa?a" CSCue07774 mc-web-enduser 4 Company name won't change if starting meeting as soon as CSCue14840 mc-web-enduser 4 Do not show access code if attende do not log in site CSCue15556 mc-web-enduser 4 Create user psw err when check on "Email address unacceptable" CSCue25425 platform-install 4 Adding ha system fails intermittently CSCue60665 platform-install 4 CWMS cannot use alias for hostname to deploy a system CSCue96113 telephony-cms 4 CWMS need to disable VAD is peer side not support VAD CSCuf66253 telephony-cms 4 Disable VAD parameter in conf. file
Resolved Caveats for Cisco WebEx Meetings Server 1.1
The caveats listed on the table below describe issues that were resolved in this Cisco WebEx Meetings Server 1.1 release.
Table 6 Resolved Caveats in Cisco WebEx Meetings Server
Known Issues and Notices
Apple iOS 6.x and SSO
There is a known issue with Apple iOS 6.x, where Single Sign-On (SSO) does not work for internal users of iPad/iPhone who are using the Safari 6 web browser. This is due to an Apple defect that is expected to be fixed in iOS 7. The Safari bug ID is 13484525.
Translated documentation for Cisco WebEx Meetings Server 1.1 MR3 will be published 4-6 weeks after the English-language release.
Keeping Your Hostname While Changing Your Virtual Machine IP Address
Never change the DNS entries for the hostnames that are configured in your deployment. You can change the hostname of a virtual machine that is part of your deployment. The corresponding IP address is picked up automatically from the DNS. If you want to change the IP address of a virtual machine and keep the same hostname, you must perform the following steps:
- Configure a temporary hostname in the DNS.
- Change the hostname of the virtual machine to the temporary hostname that you configured and take the system out of maintenance mode for the new hostname to take effect. Your original hostname is not part of the deployment after making this change.
- Change the IP address of the original hostname in the DNS to the new IP address.
- Change the temporary hostname of the virtual machine to the original hostname and take the system out of maintenance mode for the hostname to take effect. Now the original hostname with your new IP address is configured.
When you deploy virtual machines from vCenter using the OVA file, make sure the virtual machine hostname does not contain uppercase characters or underscores. When changing the hostname at the Administration site also make sure the virtual machine hostname does not contain uppercase characters or underscores.
The end-user online help contains incomplete browser support information. Refer to the Cisco WebEx Meetings Server System Requirements for the most current information.
Dashboard Issue - Error On Meeting Status Page
On the Meeting Status page under Monthly Reports, when you display data for the last month, the text under the graph incorrectly indicates that "Problems were experienced in x% of meetings in the last three months." It should read "Problems were experienced in x% of meetings in the last month."
Dashboard Issue - Failure to Display Meetings That Have Started
There is a known issue in this release of Cisco WebEx Meetings Server in which the dashboard fails to represent certain meetings as having started. This occurs in the following scenario: A meeting is scheduled with the "Allow participants to join teleconference before host" setting enabled. A user joins the meeting by phone but does not join the web portion. The dashboard should indicate that this meeting has started and has one participant but it does not. This may cause users to schedule multiple meetings resulting in performance issues.
On your audio configuration settings, note that G.711 will yield better voice quality than G.729. Refer to "About Configuring Your Audio Settings" in the Cisco WebEx Meetings Server Administration Guide for more information.
IP Communicator 7.0.x Endpoints
IP communicator 7.0.x endpoints joining Cisco WebEx Meetings Server meetings might introduce audio quality issues (echo and other noises) to a conference if it is in unmuted state or the participant using this endpoint becomes an active speaker. To prevent this, make sure you fine tune the IP communicator environment (for example, the headset, microphone, and speaker) or use a different traditional phone.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
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