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The Cisco Connected Mobile Experiences (Cisco CMX) DETECT & LOCATE service enables you to view and track devices in your deployment.
Using the DETECT & LOCATE service, you can either view all the access points deployed in all the buildings of a campus or view the Access Points deployed on the individual floors of each building. You can also locate Wi-Fi tags, rogue APs, Wi-Fi interferers, and Bluetooth low energy (BLE) beacons.
In order to use the DETECT & LOCATE service, the following initial configurations have to be performed.
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX).
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
The Activity Map page displays a list of icons to the right.
Step 4 Choose any combination of the following icons to customize your view of the devices:
Note The maximum number of clients (connected and detected) that can be displayed at a given time is 2000. If this limit is exceeded, only connected clients are displayed, again up to a maximum of 2000 (see the figure below). However, if the number of total connected clients also exceeds 2000, no clients are displayed. In such a scenario, we recommend that you use the Analytics service to view the client information.
– Heatmap —Click the Heatmap icon to show or hide areas with varying concentrations of client devices. Areas with a high concentration of client devices are marked bright red, as shown in this figure.
– Zones —Click the Zones icon to show or hide the zones on a specific floor.
– Access Points —Click the Access Points icon to show or hide all the APs that have been deployed on a specific floor. APs are displayed as circular objects, with a number in the center. This number indicates the number of clients connected to that specific AP.
Note Clicking an AP shows the clients connected to it (blue lines) and the probing clients that are detected by the AP (red lines).
– Interferers —Click the Interferers icon to show or hide all the RF interferers that have been detected by the wireless network and their zone of impact.
– Beacons —Click the Beacons icon to show or hide Bluetooth low energy-transmitting devices that have been detected by the wireless network. For more information about BLE beacons, see the “Managing BLE Beacons” section.
Note A beacon is detected as an interferer. A common problem faced in the context of beacons is tracking not being enabled. In such a scenario, you can modify the tracking configurations using the System service. For more information, see the “Viewing or Tracking Devices” section.
– Tags —Click the Tags icon to show or hide Wi-Fi tags.
– Filters —Click the Filters icon to filter the display of devices based on parameters such as Connection Status, Manufacturer, and Service Set Identifier (SSID).
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX).
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
The Activity Map page displays a list of icons to the right.
Step 4 Click the corresponding icon to show the desired devices, for example, client devices, APs, beacons, and so on.
Step 5 Click the corresponding device in the map.
A panel displaying details of the device, such as MAC address, IP address, status, and so on appears.
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX) either as an Admin user or a user with Location role.
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
The Activity Map page displays a list of icons to the right.
Step 4 Click the corresponding icon to show the desired devices, for example, client devices, APs, beacons, and so on. The more icons you click, the more filtering options are enabled.
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX).
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
The Activity Map page displays a list of icons to the right.
Step 4 Click the corresponding icon to show the desired devices, for example, client devices, APs, beacons, and so on. The more icons you click, the more filtering options are enabled.
Step 6 In the Filters dialog box that is displayed, you can add or remove client filters based on the following parameters:
– Connection Status —Unassociated or Connected.
– Device Manufacturer Type —Name of the device manufacturer, for example, Apple, Samsung, and so on.
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX).
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
Step 4 In the search box of the Activity Map page, enter any of the following parameters to search for or filter a desired device:
Step 1 Log in to Cisco Connected Mobile Experiences (Cisco CMX).
Step 3 Using the left panel of the Activity Map page, navigate to the desired building and floor.
Step 4 Use the search option on the Activity Map page to search for a client.
Step 5 Click the corresponding client.
The Client dialog box is displayed.
Step 6 Click the Location Accuracy Test icon to start the location accuracy test.
A dialog box, asking you to place the marker at the client device's actual position on the map, is displayed.
In the LOCATION ACCURACY TEST dialog box that is displayed, you are asked to wait for 29 seconds to view the results.
Step 8 Click Get Result to measure the accuracy of the client’s current position.
The report shows how many points were used to determine the accuracy percentage of the client’s location within a 10-meter range of the marker (actual location). A 100% result means that the client is within 10 meters of the placed marker.