Cisco Wireless LAN Controller System Message Guide 7.0.116.0
LICENSE LOCP and LOG System Messages
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LICENSE LOCP and LOG System Messages

Table Of Contents

LICENSE LOCP and LOG System Messages

LIC_AGENT Messages

LICENSE Messages

LICENSE_IMAGE_APPLICATION Messages

LOCP Messages

LOG Messages


LICENSE LOCP and LOG System Messages


This chapter contains the following topics:

LIC_AGENT Messages

LICENSE Messages

LICENSE_IMAGE_APPLICATION Messages

LOCP Messages

LOG Messages

LIC_AGENT Messages

This section contains License Agent (LIC_AGENT) messages.

Error Message    %LIC_AGENT-3-MEMORY: [chars]  

Explanation    The license agent subsystem has experienced a problem getting the required memory to complete this operation.

Recommended Action    Check the system memory for other memory allocation errors and contact technical support for a problem resolution. Upgrading the memory in the network device might be required.

Error Message    %LIC_AGENT-3-UNKNOWN_EVENT: event [dec], [chars]  

Explanation    The license agent tried to execute an unknown event. Contact technical support for a problem resolution.

LICENSE Messages

This section contains license (LICENSE) messages.

Error Message    %LICENSE-3-AKC_MISMATCH: Generated key [chars] does not match with the 
user-configured key [chars]. Sw Key: [chars] 

Explanation    The generated key does not match the user-configured key.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-CARD_MODEL_INVALID: NEC license does not support the card 
model [hex]. 

Explanation    The NEC license does not support a card model.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-CHECKSUM_INCORRECT: NEC SKC [chars] checksum [chars] is 
incorrect. 

Explanation    The NEC SKC has an incorrect checksum.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-6-DECODE_KEY_FAILED: Failed to decode the temporary key 
[chars]. 

Explanation    The system has failed to decode the temporary key.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FEATURE_ID_UNKNOWN:  NEC SKC [chars] has unknown feature 
field [chars]. 

Explanation    The NEC SKC has an unknown feature field.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FEATURE_MISMATCH: The feature [chars] in the SKC [chars] 
does not match the image 

Explanation    The feature in the SKC does not match the image.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-0-FEATURE_TURNED_OFF: NEC key [chars] with feature [chars] 
has [chars]. AP features are off. 

Explanation    The NEC key has expired or has been deleted. AP features are disabled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_ACCESS_FAILED: Failed to access the compressed file 
[chars]. 

Explanation    The system has failed to access the compressed file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_INTEGRITY_FAILED: File integrity failed. 

Explanation    A file integrity failure has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_LEN_BIG: The length of the file [chars] is [int]. It 
is bigger than the maximum limit [int]. 

Explanation    The length of the file is bigger than the maximum size limit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_OPEN_FAILED: Failed to open the file [chars].Error: 
[chars]. 

Explanation    The system has failed to open a file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_READ_FAILED: Failed to read the file [chars].Error: 
[chars]. 

Explanation    The system has failed to read a file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_RETRIEVE_FAILED: Failed to retrieve the file [chars] 
from NV memory. 

Explanation    The system has failed to retrieve av file from the NV memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_SIZE_MISMATCH: Actual size of the file [chars] ([dec] 
bytes) mismatches with the size retrieved using fstat ([dec] bytes). 

Explanation    The actual size of the file does not match with the size retrieved using FSTAT.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FILE_WRITE_FAILED: Failed to write the config file [chars] 
into NV Memory. 

Explanation    The system has failed to write the license config file into the NV memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-FSTAT_FAILED: Failed to obtain the status of the file 
[chars].The fstat system call failed.Error: [chars]. 

Explanation    The system has failed to obtain the status of a file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-GET_VER_FAILED: cannot get software release number. 

Explanation    The system cannot get a software release number.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-INVALID_VER_STR: The software release string [chars] is 
invalid.[chars]. 

Explanation    The software release string is invalid.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-KEY_EXPIRED: NEC key [chars] with feature [chars] has 
[chars]. 

Explanation    The NEC key has expired or has been deleted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-KEY_GEN_FAILED: Generating the license key failed. serial 
<[chars]> product <[dec]> sw release<[dec].[dec].[dec].[dec]> swrelease length 
[dec]. 

Explanation    The license key generation has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-KEY_ISSUER_INVALID: The SKC key is neither temporary nor 
production key.It is rejected. 

Explanation    The SKC key is not a temporary or production key.The system has rejected the key.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-KEY_LEN_INVALID: [chars] [chars] has invalid length [dec]. 

Explanation    The key code has an invalid length.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-4-LIC_AGENT_OFF: License Agent is turned off. UDI=[chars]  

Explanation    The license agent on this device is not running.

Recommended Action    Check the device configuration. Enable License Agent.

Error Message    %LICENSE-3-LICENSE_INTEGRITY_FAILED: License integrity failed. 

Explanation    A license integrity failure has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-0-LICENSE_KEY_MISMATCH: Image and NEC license key mismatch. 
All AP functionalities are disabled. 

Explanation    The image and NEC license key do not match. All AP functionalities are disabled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-MEM_ALLOC_FAILED: Failed to allocate memory of [dec] bytes. 

Explanation    The system has failed to allocate memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-4-NEC_KEY_DROPPED: No memory to add NEC key [chars]; user 
should delete a key. 

Explanation    The system does not have enough memory to add the NEC key ; The user should delete a key.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-PROD_ID_MISMATCH: ProdSeries(hw=[chars] sw=[chars]) or 
ProdID(hw=[chars] sw=[chars]) mismatch between hw and sw keys (SKC=[chars]) 

Explanation    The hardware and software keys do not match.The product series or the product IDs for the keys might not match.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-7-READ_LICENSE_FILE: Reading the license file [chars].Serial 
No: [chars].Product : [dec]. sw release:[dec].[dec].[dec].[dec].sw release length 
[dec]. 

Explanation    The system is reading the license file.

Recommended Action    No action is required.

Error Message    %LICENSE-7-REBUILDING_CFG_FILE: Rebuilding the default configuration 
for '[chars]' 

Explanation    The system is rebuilding the default license configuration file.

Recommended Action    No action is required.

Error Message    %LICENSE-3-SAVE_TMPKEY_FAILED: Failed to save the NEC temp key [chars] 
into config file, and clearing it from the running config.Return code [dec]. 

Explanation    The system has failed to save the NEC temporary key into the configuration file. The system is clearing it from the running configuration.

Recommended Action    No action is required.

Error Message    %LICENSE-0-SEM_CREAT_FAILED: Failed to create license semaphore. 

Explanation    The system has failed to create a license semaphore.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-0-TEMP_KEY_EXPIRED: NEC temporary key [chars] expired. 

Explanation    A NEC temporary key has expired.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-TIMER_CREAT_FAILED: Failed to create a NEC license timer. 

Explanation    The system has failed to create a NEC license timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-TIMER_START_FAILED: Failed to start the NEC license timer. 

Explanation    The system has failed to start the NEC license timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE-3-TMP_KEY_REUSED: Rejected NEC key [chars] configuration. 
Re-use of the same temporary key is not allowed. 

Explanation    The system has rejected a NEC key configuration because reusing of the same temporary key is not allowed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

LICENSE_IMAGE_APPLICATION Messages

This section contains Licensing Image Application (LICENSE_IMAGE_APPLICATION) messages.

Error Message    %LICENSE_IMAGE_APPLICATION-3-FAILED: [chars], rc = [dec] 

Explanation    The licensing subsystem failed to create a process or a watched boolean to watch the request from the remote show subsys license commands.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    reboot level = [chars] and License = [chars]  

Explanation    This is an informational message to display the change in the next reboot license level.

Recommended Action    No action is required.

Error Message    %LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = [chars] Next 
reboot level = [chars] and License = [chars]  

Explanation    This is an informational message to display the change in the next reboot license level.

Recommended Action    No action is required.

Error Message    %LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL_CONFIG: Please issue 
'license boot' config command to make extension license ([chars]) available for 
use.  

Explanation    This is an informational message to inform the user to make the extension license available to support the image level.

Recommended Action    Configure the licensing image level.

Error Message    %LICENSE_IMAGE_APPLICATION-6-NO_LICENSE: [chars] [chars].  

Explanation    There is no valid license available on this device.

Recommended Action    Purchase a license to activate required features.

Error Message    %LICENSE_IMAGE_APPLICATION-3-UNKNOWN_EVENT: [chars]  

Explanation    The image licensing subsystem received an event that it does not understand or recognize.

Recommended Action    Capture the error message and forward it to the appropriate licensing component.

Error Message    %LICENSE_IMAGE_APPLICATION-3-UNKNOWN_VERSION: [chars]  

Explanation    The image licensing subsystem received an event for an unknown version of a feature.

Recommended Action    Capture the error message and forward it to the appropriate licensing component.

LOCP Messages

This section contains Location Protocol (LOCP) messages.

Error Message    %LOCP-3-CERT_AAA_ERR: LOCP: LBS cert AAA Error for [chars] 

Explanation    LOCP: The controller LBS-SSC AuthList has failed to validate a certificate.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOCP-3-INIT_FAIL: LOCP Task failed to initialize 

Explanation    The LOCP receive task has failed to initialize and cannot accept incoming LOCP messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOCP-3-INV_CERT_LEN: LOCP: Received invalid peer cert (size [int]) 

Explanation    The system has received an invalid peer certificate that is too big.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOCP-3-PEER_CERT_VER_FAIL: LOCP: LBS cert verification failed check 

Explanation    LOCP: The controller has failed to validate the LBS peer certificate.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

LOG Messages

This section contains log (LOG) messages.

Error Message    %LOG-3-CRASH_FILE_CREAT_FAIL

Explanation    The system is unable to recreate the crash file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-FILE_OPEN_FAIL: Unable to open crash file [chars]. Error: 
[chars] 

Explanation    The system is unable to open the specified crash file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-FILE_WRITE_FAIL: Error on call to osapiFsWrite routine on 
config file [chars]. 

Explanation    The system has failed to write the configuration file for the LOG subsystem.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-7-SERVICE_STARTED: syslog services started! 

Explanation    Syslog services have started.

Recommended Action    No action is required.

Error Message    %LOG-3-RAW_FILE_OPEN_FAIL: Unable to open raw partition: [chars]. 
Error: [chars] 

Explanation    The system is unable to open the raw partition to read the watchdog data.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-RAW_FILE_READ_FAIL: Unable to read from the raw partition: 
[chars]. Error: [chars] 

Explanation    The system is unable to read the watchdog data from the raw partition.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_FILE_CREAT_FAIL: Unable to create the watchdog file: 
[chars]. Error: [chars] 

Explanation    The system is unable to create the watchdog file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_FILE_WRITE_FAIL: Unable to write to the file: [chars]. 
Error: [chars] 

Explanation    The system is unable to write to the watchdog file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_TOTAL_INVALID: Total bytes of watchdog data read from the 
raw device is invlid: [dec]. 

Explanation    Total bytes of the watchdog data read from the raw device is invalid.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Recommended Action