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script (ccn application)

security password

security password history depth

security password lockout enable

security password lockout policy

security password perm-lock max-attempts

security password temp-lock duration

security password temp-lock init-attempts

security password temp-lock max-attempts

security pin

security pin history depth

security pin lockout enable

security pin lockout policy

security pin perm-lock max-attempts

security pin temp-lock duration

security pin temp-lock init-attempts

security pin temp-lock max-attempts

security ssh

security ssh knownhost

service imap

service phone-authentication

service voiceview

service voiceview session terminate

session idletimeout (IMAP)

session idletimeout (VoiceView Express)

session security

show backup

show backup history

show backup server

show calendar biz-schedule

show calendar holiday

show ccn application

show ccn call application

show ccn call fax incoming

show ccn call route

show ccn document-IVR Only

show ccn engine

show ccn prompts

show ccn reporting historical

show ccn scripts

show ccn sip subscription mwi

show ccn status ccm-manager

show ccn subsystem edbs dbprofile-IVR Only

show ccn subsystem email-IVR Only

show ccn subsystem fax-IVR Only

show ccn subsystem jtapi

show ccn subsystem sip

show ccn trigger all

show ccn trigger http-IVR Only

show ccn trigger jtapi

show ccn trigger sip

show clock detail

show crypto key

show fax configuration

show group detail groupname

show group profiles

show groups

show groups privileges

show hosts

show imap configuration

show imap sessions

show interface ide

show ip route

show lists detail private

show lists detail public

show lists owner

show lists public

show log

show logging

show logs

show memory

show messaging-gateway

show network detail local

show network detail location id

show network locations

show network locations cached

show network locations configured

show network queues

show ntp associations

show ntp servers

show ntp source

show ntp status

show phone-authentication configuration

show privileges

show processes

show remote cache

show remote user detail

show remote users

show restriction-table

show running-config

show security detail

show security ssh

show smtp server

show software

show software directory

show startup-config

show system language

show trace buffer

show trace store

show trace store-prev

show user detail username

show user profiles

show users

show version

show voicemail

show voicemail broadcast messages

show voicemail configuration

show voicemail conversation

show voicemail fax restriction-table

show voicemail live-record

show voicemail live-reply

show voicemail live-reply restriction-table

show voicemail messages future

show voicemail msg-notification restriction-table

show voicemail non-subscriber restriction-table

show voicemail notification

show voicemail notification owner

show voicemail notification owner cascade

show voicemail notification queue

show voicemail notification restriction-table

show voiceview configuration

show voiceview sessions

show webapp-IVR Only

shutdown

smtp server address

software download abort

software download clean

software download server

software download status

software download upgrade

software install clean

software install downgrade

software install upgrade

software remove

system language preferred


S


Last Updated: June 30, 2007

script (ccn application)

security password

security password history depth

security password lockout enable

security password lockout policy

security password perm-lock max-attempts

security password temp-lock duration

security password temp-lock init-attempts

security password temp-lock max-attempts

security pin

security pin history depth

security pin lockout enable

security pin lockout policy

security pin perm-lock max-attempts

security pin temp-lock duration

security pin temp-lock init-attempts

security pin temp-lock max-attempts

security ssh

security ssh knownhost

service imap

service phone-authentication

service voiceview

service voiceview session terminate

session idletimeout (IMAP)

session idletimeout (VoiceView Express)

session security

show backup

show backup history

show backup server

show calendar biz-schedule

show calendar holiday

show ccn application

show ccn call application

show ccn call fax incoming

show ccn call route

show ccn document-IVR Only

show ccn engine

show ccn prompts

show ccn reporting historical

show ccn scripts

show ccn sip subscription mwi

show ccn status ccm-manager

show ccn subsystem edbs dbprofile-IVR Only

show ccn subsystem email-IVR Only

show ccn subsystem fax-IVR Only

show ccn subsystem jtapi

show ccn subsystem sip

show ccn trigger all

show ccn trigger http-IVR Only

show ccn trigger jtapi

show ccn trigger sip

show clock detail

show crypto key

show fax configuration

show group detail groupname

show group profiles

show groups

show groups privileges

show hosts

show imap configuration

show imap sessions

show interface ide

show ip route

show lists detail private

show lists detail public

show lists owner

show lists public

show log

show logging

show logs

show memory

show messaging-gateway

show network detail local

show network detail location id

show network locations

show network locations cached

show network locations configured

show network queues

show ntp associations

show ntp servers

show ntp source

show ntp status

show phone-authentication configuration

show privileges

show processes

show remote cache

show remote user detail

show remote users

show restriction-table

show running-config

show security detail

show security ssh

show smtp server

show software

show software directory

show startup-config

show system language

show trace buffer

show trace store

show trace store-prev

show user detail username

show user profiles

show users

show version

show voicemail

show voicemail broadcast messages

show voicemail configuration

show voicemail conversation

show voicemail fax restriction-table

show voicemail live-record

show voicemail live-reply

show voicemail live-reply restriction-table

show voicemail messages future

show voicemail msg-notification restriction-table

show voicemail non-subscriber restriction-table

show voicemail notification

show voicemail notification owner

show voicemail notification owner cascade

show voicemail notification queue

show voicemail notification restriction-table

show voiceview configuration

show voiceview sessions

show webapp-IVR Only

shutdown

smtp server address

software download abort

software download clean

software download server

software download status

software download upgrade

software install clean

software install downgrade

software install upgrade

software remove

system language preferred

script (ccn application)

To specify the script used by the application, use the script command in Cisco Unity Express configuration application mode. To delete the script, use the no form of this command.

script script-name [description "description"]

no script script-name

Syntax Description

script-name

Specifies the script used by the application.

description "description"

(Optional) Specifies an optional description of the script, which must be written in double quotes. The default value for the description is the name of the script.


Defaults

The default description is the name of the script.

Command Modes

Configuration application

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following example assigns the aa.aef file as the script for the Auto Attendant application.

se-10-0-0-0# config t

se-10-0-0-0(config)# ccn application autoattendant

se-10-0-0-0(config-application)# script aa.aef description "AutoAttendant Script"

se-10-0-0-0(config-application)# end

se-10-0-0-0(config)# exit

Related Commands

Command
Description

ccn application

Configures the CCN applications, such as voice mail and auto attendant.

show ccn application

Displays the CCN application details.


security password

To configure system-wide password length and expiry time, use the security password command in Cisco Unity Express configuration mode. To reset the password length and expiry time to system defaults, use the no or default form of this command.

security password {length min password-length | expiry days password-days}

no security password {length min | expiry}

default security password length min

Syntax Description

length min password-length

Minimum length of all subscribers' passwords. Valid values range from 3 to 32.

expiry days password-days

Maximum number of days for which subscribers' passwords are valid. Valid values range from 3 to 365. If this value is not configured, passwords will not expire.


Defaults

Password length = 3
Passwords do not expire.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

To control security on your system, the password length and expiry times can be configured on a system-wide basis.

The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all subscribers must have passwords of at least that many characters.

The password length does not have to equal the PIN length.

The expiry time is the time, in days, for which the password is valid. When this time is reached, the subscriber must enter a new password.

If the expiry time is not configured, passwords do not expire.

The password expiry time does not have to equal the PIN expiry time.

Additionally, the GUI Defaults > User menu option configures these settings.

Examples

The following example sets the password length to 6 characters and the password expiry time to 60 days.

se-10-0-0-0# config t
se-10-0-0-0(config)# security password length min 6
se-10-0-0-0(config)# security password expiry days 60
se-10-0-0-0(config)# end

The following example resets the password length to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# default security password length min
se-10-0-0-0(config)# end

The following example resets the password expiry time to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# no security password expiry
se-10-0-0-0(config)# end

Related Commands

Command
Description

security pin

Configures PIN length and expiry time for the local system.

show security detail

Displays the password and PIN settings.


security password history depth

To force all users to choose a password that is not in their password history list, use the security password history depth command in Cisco Unity Express configuration mode. Use the no form of this command to enable users to choose any password.

security password history depth depth

no security password history depth depth

Syntax Description

depth

Specifies how many of a user's previous passwords are compared to the new password. Range is from 1 to 10.


Command Default

The system does not track users' password history. The default value for history depth is 1.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security password history depth command in Cisco Unity Express configuration mode to force all users to choose a password that is not in their password history lists. You must also specify how many of the user's previous password are compared to the new password. This value is the "depth" and is an integer ranging from 1 to 10.

Examples

The following example sets the password history depth to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password history depth 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password lockout enable

To enable the password lockout feature, use the security password lockout enable command in Cisco Unity Express configuration mode. Use the no form of this command to disable the password lockout feature.

security password lockout enable

no security password lockout enable

Syntax Description

This command has no arguments or keywords.

Command Default

The password lockout feature is disabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security password lockout enable command in Cisco Unity Express configuration mode to enable the password lockout feature. The no form of this command disables the password lockout. When lockout is disabled, the show security details command does not display any information related to the password lockout feature.

Examples

The following example enables the password lockout feature:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password lockout enable


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password lockout policy

To specify whether subscribers are locked out permanently, or temporarily, when the maximum number of failed login attempts is reached, use the security password lockout policy command in Cisco Unity Express configuration mode. Use the no form of this command to return to the default setting and set the Lockout policy to "temporary."

security password lockout policy {perm-lock | temp-lock}

no security password lockout policy {perm-lock | temp-lock}

Syntax Description

perm-lock

Subscribers are permanently locked out when the maximum number of failed login attempts is reached.

temp-lock

Subscribers are temporarily locked out when the maximum number of failed login attempts is reached.


Command Default

Lockout policy is set to temp-lock.

Lockout duration is set 5 minutes.

Number of initial login attempts is set to 3.

Number of maximum login attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security password lockout policy command in Cisco Unity Express configuration mode to specify whether subscribers are locked out permanently, or temporarily, when the maximum number of failed login attempts is reached. After an account is locked, only the administrator can unlock it and reset the password.

When you change the policy from temporary to permanent, all the configuration values for the temporary locks are reset. The no version of this command resets the maximum attempt value for a permanent lock and sets the policy to temp-lock.

Examples

The following example sets the lockout policy to perm-lock:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password lockout policy perm-lock


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password perm-lock max-attempts

To configure the maximum number of failed attempts that will trigger a permanent lockout, use the security password perm-lock max-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the maximum number of failed attempts.

security password perm-lock max-attempts no_of_max_attempts

no security password perm-lock max-attempts no_of_max_attempts

Syntax Description

no_of_max_attempts

Maximum number of failed attempts allowed before a permanent lockout. Range is from 1 to 200.


Command Default

The maximum number of failed attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to perm-lock.

Use the security password perm-lock max-attempts command in Cisco Unity Express configuration mode to configure the maximum number of failed attempts allowed before an account is permanently locked. After an account is locked, only the administrator can unlock it and reset the password.

The valid range is from 1 to 200.

Examples

The following example sets the maximum number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password perm-lock max-attempts 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password temp-lock duration

To configure the initial lockout duration for a temporary lockout, use the security password temp-lock duration command in Cisco Unity Express configuration mode. Use the no form of this command to remove the initial lockout duration.

security password temp-lock duration duration

no security password temp-lock duration duration

Syntax Description

duration

Initial lockout duration (in minutes) for a temporary lockout. The valid range is from 1 to infinity.


Command Default

The initial lockout duration is set to 5 minutes.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security inityword temp-lock duration command in Cisco Unity Express configuration mode to configure the initial lockout duration for a temporarily lockout. After an account is locked, only the administrator can unlock it and reset the password.

The valid range is 1 to infinity.

Examples

The following example sets the initial lockout duration to 10:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password temp-lock duration 10


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password temp-lock init-attempts

To configure the initial number of failed attempts that will trigger a temporary lockout, use the security password temp-lock init-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the initial number of failed attempts.

security password temp-lock init-attempts no_of_init_attempts

no security password temp-lock init-attempts no_of_init_attempts

Syntax Description

no_of_init_attempts

Initial number of failed attempts allowed before a temporary lockout. Range is between 1 and the value of max_attempts.


Command Default

The initial number of failed attempts is set to 3.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security password temp-lock init-attempts command in Cisco Unity Express configuration mode to configure the initial number of failed attempts before an account is temporarily locked. The temporary lockout lasts for the amount specified by the security password temp-lock duration command.

The number of initial attempts should be less than the number of maximum attempts specified by the command. The valid range is between 1 and the value of max_attempts.

Examples

The following example sets the initial number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password temp-lock init-attempts 6


Related Commands

Command
Description

security password temp-lock duration

Configures the initial lockout duration for a temporary lockout.

security password temp-lock max-attempts

Configures the maximum number of failed attempts that will trigger a temporary lockout

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security password temp-lock max-attempts

To configure the maximum number of failed attempts that will trigger a temporary lockout, use the security password temp-lock max-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the maximum number of failed attempts.

security password temp-lock max-attempts no_of_max_attempts

no security password temp-lock max-attempts no_of_max_attempts

Syntax Description

no_of_max_attempts

Maximum number of failed attempts allowed before a temporary lockout. Range is from the number set for inital attempts to 200.


Command Default

The maximum number of failed attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security password temp-lock max-attempts command in Cisco Unity Express configuration mode to configure the maximum number of failed attempts allowed before an account is temporarily locked. After an account is locked, only the administrator can unlock it and reset the password.

The valid range is from the number set for inital attempts to 200.

Examples

The following example sets the maximum number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security password temp-lock max-attempts 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin

To configure system-wide personal identification number (PIN) length and expiry time, use the security pin command in Cisco Unity Express configuration mode. To reset the PIN length and expiry time to system defaults, use the no or default form of this command.

security pin {length min pin-length | expiry days pin-days}

no security pin {length min | expiry}

default security pin length min

Syntax Description

length min pin-length

Minimum length of all subscribers' PINs. Valid values range from 3 to 16.

expiry days pin-days

Maximum number of days for which subscribers' PINs are valid. Valid values range from 3 to 365. If this value is not configured, PINs will not expire.


Defaults

PIN length = 3
PINs do not expire.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

To control security on your system, the PIN length and expiry times can be configured on a system-wide basis.

The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all subscribers must have PINs of at least that many characters.

The PIN length does not have to equal the password length.

The expiry time is the time, in days, for which the PIN is valid. When this time is reached, the subscriber must enter a new PIN.

If the expiry time is not configured, PINs do not expire.

The PIN expiry time does not have to equal the password expiry time.

Additionally, the GUI Defaults > User menu option configures these settings.

Examples

The following example sets the PIN length to 5 characters and the PIN expiry time to 45 days.

se-10-0-0-0# config t
se-10-0-0-0(config)# security pin length min 5
se-10-0-0-0(config)# security pin expiry days 45
se-10-0-0-0(config)# end

The following example resets the PIN length to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# default security pin length min
se-10-0-0-0(config)# end

The following example resets the PIN expiry time to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# no security pin expiry days
se-10-0-0-0(config)# end

Related Commands

Command
Description

security password

Configures password length and expiry time for the local system.

show security detail

Displays the password and PIN settings.


security pin history depth

To force all users to choose a PIN that is not in their PIN history lists, use the security pin history depth command in Cisco Unity Express configuration mode. Use the no form of this command to enable users to choose any PIN.

security pin history depth depth

no security pin history depth depth

Syntax Description

depth

Specifies how many of a user's previous PINs are compared to the new PIN. Range is from 1 to 10.


Command Default

The system does not track users' PIN history. The default value for history depth is 1.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security pin history depth command in Cisco Unity Express configuration mode to force all users to choose a PIN that is not in their PIN history lists. You must also specify how many of the user's previous PINs are compared to the new PIN. This value is the "depth" and is an integer ranging from 1 to 10.

Examples

The following example sets the PIN history depth to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin history depth 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin lockout enable

To enable the PIN lockout feature, use the security pin lockout enable command in Cisco Unity Express configuration mode. Use the no form of this command to disable the PIN lockout feature.

security pin lockout enable

no security pin lockout enable

Syntax Description

This command has no arguments or keywords.

Command Default

The PIN lockout feature is disabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security pin lockout enable command in Cisco Unity Express configuration mode to enable the PIN lockout feature. The no form of this command disables the PIN lockout. When lockout is disabled, the show security details command does not display any information related to the PIN lockout feature.

Examples

The following example enables the PIN lockout feature:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin lockout enable


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin lockout policy

To specify whether subscribers are locked out permanently, or temporary, when the maximum number of failed login attempts is reached, use the security pin lockout policy command in Cisco Unity Express configuration mode. Use the no form of this command to return to the default setting and set the lockout policy to "temporary."

security pin lockout policy {perm-lock | temp-lock}

no security pin lockout policy {perm-lock | temp-lock}

Syntax Description

perm-lock

Subscribers are permanently locked out when the maximum number of failed login attempts is reached.

temp-lock

Subscribers are temporarily locked out when the maximum number of failed login attempts is reached.


Command Default

Lockout policy is set to temp-lock.

Lockout duration is set 5 minutes.

Number of initial login attempts is set to 3.

Number of maximum login attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security pin lockout policy command in Cisco Unity Express configuration mode to specify whether subscribers are locked out permanently, or temporary, when the maximum number of failed login attempts is reached. After an account is locked, only the administrator can unlock it and reset the PIN.

When you change the policy from temporary to permanent, all the configuration values for the temporary locks are reset. The no version of this command resets the maximum attempt value for a permanent lock and sets the policy to temp-lock.

Examples

The following example sets the lockout policy to perm-lock:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin lockout policy perm-lock

Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin perm-lock max-attempts

To configure the maximum number of failed attempts that will trigger a permanent lockout, use the security pin perm-lock max-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the maximum number of failed attempts.

security pin perm-lock max-attempts no_of_max_attempts

no security pin perm-lock max-attempts no_of_max_attempts

Syntax Description

no_of_max_attempts

Maximum number of failed attempts allowed before a permanent lockout. Range is from 1 to 200.


Command Default

The maximum number of failed attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to perm-lock.

Use the security pin perm-lock max-attempts command in Cisco Unity Express configuration mode to configure the maximum number of failed attempts allowed before an account is permanently locked. After an account is locked, only the administrator can unlock it and reset the PIN.

The valid range is 1 to 200.

Examples

The following example sets the maximum number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin perm-lock max-attempts 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin temp-lock duration

To configure the initial lockout duration for a temporary lockout, use the security pin temp-lock duration command in Cisco Unity Express configuration mode. Use the no form of this command to remove the initial lockout duration.

security pin temp-lock duration duration

no security pin temp-lock duration duration

Syntax Description

duration

Initial lockout duration (in minutes) for a temporary lockout. The valid range is from 1 to infinity.


Command Default

The initial lockout duration is set to 5.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security pin temp-lock duration command in Cisco Unity Express configuration mode to configure the initial lockout duration for a temporarily lockout. After an account is locked, only the administrator can unlock it and reset the PIN.

The valid range is 1 to infinity.

Examples

The following example sets the initial lockout duration to 10:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin temp-lock duration 10


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin temp-lock init-attempts

To configure the initial number of failed attempts that will trigger a temporary lockout, use the security pin temp-lock init-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the initial number of failed attempts.

security pin temp-lock init-attempts no_of_init_attempts

no security pin temp-lock init-attempts no_of_init_attempts

Syntax Description

no_of_init_attempts

Initial number of failed attempts allowed before a temporary lockout. Range is between 1 and the number set for maximum attempts.


Command Default

The initial number of failed attempts is set to 3.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security pin temp-lock init-attempts command in Cisco Unity Express configuration mode to configure the initial number of failed attempts before an account is temporarily locked. The temporary lockout lasts for the amount specified by the security pin temp-lock duration command.

The number of initial attempts should be less than the number of maximum attempts as set by the command.

The valid range is between 1 and the number set for maximum attempts.

Examples

The following example sets the initial number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin temp-lock init-attempts 6


Related Commands

Command
Description

security pin temp-lock duration

Configures the initial lockout duration for a temporary lockout.

security pin temp-lock max-attempts

Configures the maximum number of failed attempts that will trigger a temporary lockout

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security pin temp-lock max-attempts

To configure the maximum number of failed attempts that will trigger a temporary lockout, use the security pin temp-lock max-attempts command in Cisco Unity Express configuration mode. Use the no form of this command to remove the maximum number of failed attempts.

security pin temp-lock max-attempts no_of_max_attempts

no security pin temp-lock max-attempts no_of_max_attempts

Syntax Description

no_of_max_attempts

Maximum number of failed attempts allowed before a temporary lockout. Range is from the number set for inital attempts to 200.


Command Default

Maximum number of failed attempts is set to 24.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

To use this command, the lockout policy must be set to temp-lock.

Use the security pin temp-lock max-attempts command in Cisco Unity Express configuration mode to configure the maximum number of failed attempts allowed before an account is temporarily locked. After an account is locked, only the administrator can unlock it and reset the PIN.

The valid range is from the number set for inital attempts to 200.

Examples

The following example sets the maximum number of failed attempts to 6:

se-10-0-0-0# config t

se-10-0-0-0(config)# security pin temp-lock max-attempts 6


Related Commands

Command
Description

show security detail

Displays the system-wide password and PIN settings.

show user auth username

Displays the PIN and password login status for a specific subscriber.


security ssh

To configure system-wide SSH length and expiry time, use the security ssh command in Cisco Unity Express configuration mode. To reset the PIN length and expiry time to system defaults, use the no or default form of this command.

security ssh {length min ssh-length | expiry days ssh-days}

no security ssh {length min | expiry}

default security ssh length min

Syntax Description

length min ssh-length

Minimum length of all subscribers' SSHs. Valid values range from 3 to 16.

expiry days ssh-days

Maximum number of days for which subscribers' PINs are valid. Valid values range from 3 to 365. If this value is not configured, SSHs will not expire.


Defaults

SSH length = 3
SSHs do not expire.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

To control security on your system, the SSH length and expiry times can be configured on a system-wide basis.

The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all subscribers must have SSHs of at least that many characters.

The SSH length does not have to equal the password length.

The expiry time is the time, in days, for which the SSH is valid. When this time is reached, the subscriber must enter a new SSH.

If the expiry time is not configured, SSHs do not expire.

The SSH expiry time does not have to equal the password expiry time.

Additionally, the GUI Defaults > User menu option configures these settings.

Examples

The following example sets the SSH length to 5 characters and the SSH expiry time to 45 days.

se-10-0-0-0# config t
se-10-0-0-0(config)# security ssh length min 5
se-10-0-0-0(config)# security ssh expiry days 45
se-10-0-0-0(config)# end

The following example resets the SSH length to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# default security ssh length min
se-10-0-0-0(config)# end

The following example resets the SSH expiry time to the system default:

se-10-0-0-0# config t
se-10-0-0-0(config)# no security ssh expiry days
se-10-0-0-0(config)# end

Related Commands

Command
Description

security password

Configures password length and expiry time for the local system.

show security detail

Displays the password and SSH settings.


security ssh knownhost

To configure the MD5 (Message-Digest algorithm 5) fingerprint and type of host key for the SSH (Secure Shell) server's host key, use the security ssh command in Cisco Unity Express configuration mode. Use the no form of this command to remove the MD5 fingerprint.

security ssh knownhost host {ssh-rsa | ssh-dsa} fingerprint-string

no security ssh knownhost host {ssh-rsa | ssh-dsa} fingerprint-string

Syntax Description

host

Hostname or IP address of the SSH server.

ssh-rsa

The RSA encryption algorithm was used to create this fingerprint for an SSH server's host key.

ssh-dsa

The DSA (Digital Signature Algorithm) was used to create this fingerprint for an SSH server's host key.

fingerprint-string

MD5 fingerprint string.


Command Default

No server authentication performed for the specified host.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the security ssh command in Cisco Unity Express configuration mode to configure the MD5 fingerprint of the SSH server's host key. When the fingerprint is configured, the local SSH/SFTP client performs server authentication by comparing the configured fingerprint with the one returned from the SSH server.

The host argument can be either a hostname or a IP address.

If the fingerprint is not configured, no server authentication is performed. The fingerprint will not be saved in the startup configuration when you use the write command.

Examples

The following example specifies the MD5 fingerprint of a SSH-RSA server's host key:

se-10-0-0-0# config t

se-10-0-0-0(config)# security ssh knownhost server.cisco.com ssh-rsa a5:3a:12:6d:e9:48:a3:34:be:8f:ee:50:30:e5:e6:c3


Related Commands

Command
Description

backup server authenticate

Retrieves the fingerprint of the backup server's host key.

show security ssh

Displays a list of configured SSH (Secure Shell) servers and their fingerprints.


service imap

To enter the IMAP configuration mode for configuring IMAP parameters, use the service imap command in Cisco Unity Express configuration mode. To set all IMAP parameters to their default values and to disable the IMAP feature, use the no form of this command.

service imap

no service imap

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Examples

The following example enters the IMAP configuration mode:

se-10-0-0-0# config t
se-10-0-0-0(config)# service imap
se-10-0-0-0(config-imap)# 

Related Commands

Command
Description

enable (IMAP)

Enables the IMAP feature.

groupname

Configures voice-mail group parameters.

maxsessions (IMAP)

Sets the maximum number of concurrent IMAP sessions.

session idletimeout (IMAP)

Specifies the IMAP session idletimeout value.

session security

Sets the IMAP client connection type.

show imap configuration

Displays all IMAP configuration parameters.

show imap sessions

Displays all active IMAP sessions.


service phone-authentication

To enter the VoiceView Express authentication mode, use the service phone-authentication command in Cisco Unity Express configuration mode. To disable service phone authentication, use the no form of this command.

service phone-authentication

no service phone-authentication

Syntax Description

This command has no arguments or keywords.

Defaults

This command has no default value.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Examples

The following example enters VoiceView Express authentication mode:

se-10-0-0-0# config t
se-10-0-0-0(config)# service phone-authentication
se-10-0-0-0(config-phone-authentication)# 

Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service voiceview

Enters VoiceView Express configuration mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview configuration

Displays all VoiceView Express configuration parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


service voiceview

To enter VoiceView Express configuration mode for configuring VoiceView Express parameters, use the service voiceview command in Cisco Unity Express configuration mode. To set all VoiceView Express parameters to their default values, use the no form of this command.

service voiceview

no service voiceview

Syntax Description

This command has no arguments or keywords.

Defaults

VoiceView Express parameters are set to their default values.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Examples

The following example enters VoiceView Express configuration mode:

se-10-0-0-0# config t
se-10-0-0-0(config)# service voiceview
se-10-0-0-0(config-voiceview)# 

Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview configuration

Displays all VoiceView Express configuration parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


service voiceview session terminate

To terminate an active VoiceView Express session, use the service voiceview session terminate command in Cisco Unity Express EXEC mode.

service voiceview session terminate mailbox mailbox-id

Syntax Description

mailbox mailbox-id

ID of the mailbox that has the active VoiceView Express session.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

The system displays an error message if no VoiceView Express session is active for the mailbox or if the mailbox ID is invalid.

.The command does not display any message indicating the session was terminated.

Examples

The following illustrates the service voiceview session terminate command:

se-10-0-0-0# service voiceview session terminate mailbox user1
se-10-0-0-0# 

Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview

Enters VoiceView Express configuration mode.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview configuration

Displays all VoiceView Express configuration parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


session idletimeout (IMAP)

To set the inactivity timeout interval for IMAP sessions, use the session idletimeout command in IMAP configuration mode. To set the idletimeout to the default value, use the no or default form of this command.

session idletimeout minutes

no session idletimeout

default session idletimeout

Syntax Description

minutes

Number of minutes of inactivity for each IMAP session. Valid values are 30 to 120 minutes. The default value is 30 minutes.


Defaults

Idletimeout is 30 minutes.

Command Modes

IMAP configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Restart the IMAP server after changing any IMAP configuration parameters so that the new parameter values become active.

Examples

The following example sets the IMAP session idletimeout value to 45 minutes:

se-10-0-0-0#config t
se-10-0-0-0(config)# service imap
se-10-0-0-0(config-imap)# session idletimeout 45

Related Commands

Command
Description

enable (IMAP)

Enables the IMAP feature.

groupname

Configures voice-mail group parameters.

maxsessions (IMAP)

Sets the maximum number of concurrent IMAP sessions.

service imap

Enters IMAP configuration mode.

session security

Sets the IMAP client connection type.

show imap configuration

Displays all IMAP configuration parameters.

show imap sessions

Displays all active IMAP sessions.


session idletimeout (VoiceView Express)

To set the inactivity timeout interval for VoiceView Express sessions, use the session idletimeout command in VoiceView Express configuration mode. To set the idletimeout to the default, use the no or default form of this command.

session idletimeout minutes

no session idletimeout

default session idletimeout

Syntax Description

minutes

Number of minutes of inactivity for each VoiceView Express session. Valid values are 5 to 30 minutes. The default value is 5 minutes.


Defaults

Idletimeout is 5 minutes.

Command Modes

VoiceView Express configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

After a VoiceView Express session is idle for the configured number of minutes, the system disconnects the session.

The timeout is a system-wide parameter and cannot be configured for individual subscribers or groups.

Examples

The following example sets the VoiceView Express session idletimeout value to 15 minutes:

se-10-0-0-0#config t
se-10-0-0-0(config)# service voiceview
se-10-0-0-0(config-voiceview)# session idletimeout 15

Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview

Enters VoiceView Express configuration mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview configuration

Displays all VoiceView Express configuration parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


session security

To configure the type of permitted connections from IMAP clients, use the session security command in IMAP configuration mode. To set the connection type to none, use the no or default form of this command.

session security {ssl | none | mixed}

no session security

default session security

Syntax Description

ssl

Permits only SSL connections from IMAP clients.

none

Permits only non-SSL connections from IMAP clients.

mixed

Permits both SSL and non-SSL connections from IMA clients.


Defaults

The default value is none.

Command Modes

IMAP configuration

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Before configuring the connection type, the system must have a default security certificate and private key. Use the crypto key generate command to generate the pair of values.

Examples

The following example sets the IMAP connection type to SSL only:

se-10-0-0-0#config t
se-10-0-0-0(config)# service imap
se-10-0-0-0(config-imap)# session session ssl

Related Commands

Command
Description

crypto key generate

Generates a certificate-private key pair.

enable (IMAP)

Enables the IMAP feature.

groupname

Configures voice-mail group parameters.

maxsessions (IMAP)

Sets the maximum number of concurrent IMAP sessions.

service imap

Enters IMAP configuration mode.

session security

Specifies the IMAP session idletimeout value.

show imap configuration

Displays all IMAP configuration parameters.

show imap sessions

Displays all active IMAP sessions.


show backup

To display information about the server that is used to store backup files, use the show backup command in Cisco Unity Express EXEC mode.

show backup

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays the FTP server URL, the subscriber account on the FTP server, and the number of backup file revisions that are to be stored on the server.

Examples

The following is sample output from the show backup command:

se-10-0-0-0# show backup

Server URL:                             ftp://10.12.0.1/ftp
User Account on Server:
Number of Backups to Retain:            5

Table 4 describes the significant fields shown in the display.

Table 4 show backup Field Descriptions

Field
Description

Server URL

IP address of the backup server.

User Account on Server

(Optional) User ID on the backup server.

Number of Backups to Retain

Number of backup files to store before the oldest one is overwritten.


Related Commands

Command
Description
 

Selects the backup data and initiates the backup process.


show backup history

To display the success or failure of backup and restore procedures, use the show backup history command in Cisco Unity Express EXEC mode.

show backup history

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays each backup file, its backup ID, the type of data stored in the file, and the success or failure of the backup procedure.

Examples

The following is sample output from the show backup history command:

se-10-0-0-0# show backup history

Start Operation
Category:      Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Backup
Backupid:      1
Restoreid:     -1
Description:   test backup 1
Date:          Sun Jun 13 12:23:38 PDT 1993
Result:        Failure
Reason:        Script execution failed: /bin/BR_VMConfg_backup.sh: returnvalue:1
 ; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9 Unable to authenticate
#End Operation

#Start Operation
Category:      Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Backup
Backupid:      1
Restoreid:     -1
Description:   test backup 1
Date:          Sun Jun 13 12:23:44 PDT 1993
Result:        Failure
Reason:        Script execution failed: /bin/BR_VMData_backup.sh: returnvalue:1
Voicemail Backup failed; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9
 Unable to authenticate
#End Operation

#Start Operation
Category:      Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Backup
Backupid:      2
Restoreid:     -1
Description:   CUE test backup
Date:          Sun Jun 13 12:32:48 PDT 1993
Result:        Success
Reason:
#End Operation

#Start Operation
Category:      Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Backup
Backupid:      2
Restoreid:     -1
Description:   CUE test backup
Date:          Sun Jun 13 12:32:57 PDT 1993
Result:        Success
Reason:
#End Operation

#Start Operation
Category:      Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Restore
Backupid:      2
Restoreid:     1
Description:
Date:          Sun Jun 13 12:37:52 PDT 1993
Result:        Success
Reason:
#End Operation

#Start Operation
Category:      Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Restore
Backupid:      2
Restoreid:     1
Description:
Date:          Sun Jun 13 12:38:00 PDT 1993
Result:        Success
Reason:
#End Operation

Table 5 describes the significant fields shown in the display.

Table 5 show backup history Field Descriptions 

Field
Description

Category

Specifies the type of file (data, configuration, or all) that was backed up.

Backup Server

Backup server location.

Operation

Type of operation performed.

Backupid

ID number of the backup file.

Restoreid

ID to use to restore this file.

Description

Optional description of the backup procedure.

Date

Date and time (in hh:mm:ss) when the operation occurred.

Result

Indication of success or failure of the operation.

Reason

If the operation failed, this field gives the reason for the failure.


Related Commands

Command
Description

backup

Selects the backup data and initiates the backup process.

show backup server

Displays the backup file ID.


show backup server

To display the details of the most recent backup files, use the show backup server command in Cisco Unity Express EXEC mode.

show backup server

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the backup files available on the backup server. The files are grouped by category, with the date of each backup and the backup file ID. For information on the success or failure of a backup procedure, see the show backup history command.

Examples

The following is sample output for the show backup server command:

se-10-0-0-0# show backup server 

Category:       Data
Details of last 5 backups
Backupid:     1
Date:         Tue Jul 22 10:55:52 PDT 2003
Description:  
 
Backupid:     2
Date:         Tue Jul 29 18:06:33 PDT 2003
Description:  
 
Backupid:     3
Date:         Tue Jul 29 19:10:32 PDT 2003
Description:  

Category:       Configuration
Details of last 5 backups
Backupid:     1
Date:         Tue Jul 22 10:55:48 PDT 2003
Description:  
 


Backupid:     2
Date:         Tue Jul 29 18:06:27 PDT 2003
Description: 

Backupid:     3
Date:         Tue Jul 29 19:10:29 PDT 2003
Description: 

Table 6 describes the significant fields shown in the display.

Table 6 show backup server Field Descriptions

Field
Description

Category

Type of backup file.

Backupid

ID number of the backup file.

Date

Date and time (in hh:mm:ss) when the file was backed up.

Description

Optional description of the backup file.


Related Commands

Command
Description

backup

Selects the backup data and initiates the backup process.

show backup history

Displays the success or failure of backup and restore procedures.


show calendar biz-schedule

To display the business-hours schedules, use the show calendar biz-schedule command in Cisco Unity Express EXEC mode.

show calendar biz-schedule {schedule-name | all}

Syntax Description

schedule-name

Name of a business-hours schedule to be displayed.

all

Displays all the business-hours schedules configured on the local system.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

Use the calendar biz-schedule command to create a business-hours schedule.

Examples

The following example displays the holiday-hours business-hours schedule:

se-10-0-0-0# show calendar biz-schedule holiday-season

******************************
Schedule: holiday-season
Day                 Open Hours
-------------------------------
Sunday              09:00 to 15:00
Monday              08:30 to 17:30
Tuesday             08:30 to 17:30
Wednesday           08:30 to 17:30
Thursday            08:00 to 21:00
Friday              08:00 to 21:00
Saturday            08:00 to 21:30

The following example displays all the business-hours schedules configured on the local system, including the default schedule SystemSchedule:

sse-10-0-0-0# show calendar biz-schedule all

******************************
Schedule: systemschedule
Day                 Open Hours
-------------------------------
Sunday              Open all day
Monday              Open all day
Tuesday             Open all day
Wednesday           Open all day
Thursday            Open all day
Friday              Open all day
Saturday            Open all day

******************************
Schedule: normal
Day                 Open Hours
-------------------------------
Sunday              None
Monday              08:30 to 17:30
Tuesday             08:30 to 17:30
Wednesday           08:30 to 17:30
Thursday            08:30 to 20:00
Friday              08:30 to 18:00
Saturday            09:00 to 13:00

******************************
Schedule: holiday-season
Day                 Open Hours
-------------------------------
Sunday              09:00 to 15:00
Monday              08:30 to 17:30
Tuesday             08:30 to 17:30
Wednesday           08:30 to 17:30
Thursday            08:00 to 21:00
Friday              08:00 to 21:00
Saturday            08:00 to 21:30

Related Commands

Command
Description

calendar biz-schedule

Creates a business-hours schedule.

closed day

Specifies the hours when a business is closed on a specific day.

open day

Specifies the hours when a business is open on a specific day.


show calendar holiday

To display the holidays configured on the local system, use the show calendar holiday command in Cisco Unity Express EXEC mode.

show calendar holiday [all | year yyyy [month mm] | fixed]

Syntax Description

year yyyy

(Optional) Year of the holiday list, where yyyy is the 4-digit year.

month mm

(Optional) Month of the holiday list, where mm is the 2-digit month.

fixed

(Optional) Display only the fixed holidays.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.1

This command was introduced.

3.0

This command was modified to display fixed holidays.


Examples

The following example displays all the holidays configured on the system.

se-10-0-0-0# show calendar holiday

********************************
           Year: 2004
********************************
February  14  FIXED  Valentine's day
September 04    Labor Day
November  01  FIXED
November  25    Thanksgiving
December  31  FIXED  New year's eve

********************************
           Year: 2005
********************************
February  14  FIXED  Valentine's day
July      04    July 4th
September 05    Labor Day
November  01  FIXED
November  24    Thanksgiving
December  25    Christmas
December  31  FIXED  New year's eve

The following example displays the holidays configured for a specific year.

se-10-0-0-0-0# show calendar holiday year 2005

********************************
           Year: 2005
********************************
February  14  FIXED  Valentine's day
July      04    July 4th
September 05    Labor Day
November  01  FIXED
November  24    Thanksgiving
December  25    Christmas
December  31  FIXED  New year's eve

The following example displays all the holidays for a specific month.

se-10-0-0-0# show calendar holiday year 2005 month 12

********************************
           Year: 2005
********************************
December  25    Christmas
December  31  FIXED  New year's eve

If no holidays are configured for a specific year or month, a message similar to the following appears:

se-10-0-0-0# show calendar holiday year 2006

No holidays found for the specified year

The following example displays only the fixed holidays configured on the system.

se-10-0-0-0# show calendar holiday year 2005 month 12

********************************
           Year: 2004
********************************
February  14  FIXED  Valentine's day
November  01  FIXED
December  31  FIXED  New year's eve

********************************
           Year: 2005
********************************
February  14  FIXED  Valentine's day
November  01  FIXED
December  31  FIXED  New year's eve

Related Commands

Command
Description

calendar holiday

Creates a holiday list on the local system.


show ccn application

To display the currently configured applications, use the show ccn application command in Cisco Unity Express EXEC mode.

show ccn application

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show ccn application command:

cue-10-0-0-0# show ccn application

Name:                                   ciscomwiapplication
Description:                            ciscomwiapplication
Script:                                 setmwi.aef
ID number:                              0
Enabled:                                yes
Maximum number of sessions:             8
strMWI_OFF_DN:                          8001
strMWI_ON_DN:                           8000
CallControlGroupID:                     0

Name:                                   voicemail
Description:                            voicemail
Script:                                 voicebrowser.aef
ID number:                              1
Enabled:                                yes
Maximum number of sessions:             8
logoutUri:                              http://localhost/voicemail/vxmlscripts/Logout.jsp
uri:                                    http://localhost/voicemail/vxmlscripts/login.vxml

Name:                                   autoattendant
Description:                            Auto Attendant
Script:                                 aa.aef
ID number:                              2
Enabled:                                yes
Maximum number of sessions:             8
MaxRetry:                               3
operExtn:                               0
welcomePrompt:                          AAWelcome.wav

Table 7 describes the significant fields shown in the display.

Table 7 show ccn application Field Descriptions

Field
Description

Name

Name of the application.

Description

Description of the application.

Script

Application script filename.

ID number

Order of configuration sequence number.

Enabled

Active status state.

Maximum number of sessions

Maximum number of concurrent calls that the application can handle.

logoutUri

Location of the logout Voice XML script to execute for the voice-mail application.

uri

Location of the login Voice XML script to execute for the voice-mail application.

MaxRetry

Number of times that the subscriber can respond incorrectly to submenu options before the application disconnects the call.

strMWI_OFF_DN

MWI off extension.

strMWI_ON_DN

MWI on extension.

CallControlGroupID

Sequence number.

operExtn

Extension dialed for the auto-attendant operator when the caller presses zero "0".

welcomePrompt

Welcome prompt filename.


Related Commands

Command
Description

show ccn engine

Displays the application engine parameters.

show ccn scripts

Displays configured scripts.

show ccn subsystem sip

Displays configured subsystems.

show ccn trigger all

Displays configured triggers for applications.


show ccn call application

To display active calls for a specific application, use the show ccn call application in Cisco Unity Express EXEC mode.

show ccn call application [all [subsystem {jtapi | sip}] |
application-name [subsystem {jtapi | sip}]]

Syntax Description

all

(Optional) Displays active calls for all applications.

application-name

(Optional) Displays active calls for the specified application.

subsystem jtapi

(Optional) Displays active calls for the JTAPI subsystem.

subsystem sip

(Optional) Displays active calls for the SIP subsystem.


Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.1

This command was introduced.


Examples

The following are sample outputs for the show ccn call application command:

se-10-0-0-0# show ccn call application voicemail

Active Call Details for Subsystem :SIP 
-----------------------------------------


 **** Details for route ID :1200 ****
 -------------------------------------


    ** Active Port #1:Call and Media info **
    ------------------------------------------
 
Port ID :4
Port Impl ID :16904
Port State :IN_USE
Call Id :241
Call Impl Id :FFCE47C8-669711D6-8C4BF237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :1
Application Associated :voicemail
Application Task Id :17000000122
Called Number :1200
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :

Original Called Number :
Original Dialed Number :

Media Id :6
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :16970
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16904
Source Size :30
Source Payload :G711ULAW64K

se-10-0-0-0# show ccn call application promptmgmt

Active Call Details for Subsystem :SIP 
-----------------------------------------


 **** Details for route ID :1202 ****
 -------------------------------------


    ** Active Port #1:Call and Media info **
    ------------------------------------------
 
Port ID :3
Port Impl ID :16902
Port State :IN_USE
Call Id :242
Call Impl Id :92023CF-669811D6-8C50F237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :1
Application Associated :promptmgmt
Application Task Id :17000000123
Called Number :1202
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :

Media Id :5
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :18534
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16902
Source Size :30
Source Payload :G711ULAW64K






Table 8 describes the significant fields shown in the display.

Table 8 show ccn call application Field Descriptions 

Field
Description

Port ID

ID number of the port.

Port Impl ID

Implementation ID for the port. This is an internally generated number.

Port State

Status of the port.

Call Id

ID number of the call.

Call Impl Id

Implementation ID of the call. This is an internally generated number.

Call State

Status of the call.

Call active time (in seconds)

Length of time for which the call has been active, in seconds.

Application Associated

Application associated with the call.

Application Task Id

ID of the application task associated with the call.

Called Number

Called number or extension.

Dialed Number

Dialed number or extension.

Calling Number

Calling number or extension.

ANI

Automatic Number Identification of the calling party.

DNIS

Dialed Number Identification Service of the called party.

CLID

Caller ID of the incoming call.

Arrival Type

Type of the incoming call.

Last Redirected Number

If this is a forwarded call, this field shows the number that forwarded the call.

Original Called Number

If this is a forwarded call, this field shows the original called number.

Original Dialed Number

If this is a forwarded call, this field shows the original number dialed by the caller.

Media Id

ID of the media.

Media State

Status of the media.

Media Destination Address

IP address of the media destination.

Media Destination Port

Port number of the media.

Destination Size

Size of the destination.

Destination Payload

Payload of the media.

Media Source Address

IP address of the media source.

Media Source Port

Port number of the media source.

Source Size

Size of the source.

Source Payload

Payload of the source.



Related Commands

Command
Description

ccn call terminate

Terminates an active call.

show ccn call route

Displays active calls for specified routes.


show ccn call fax incoming

To display active calls for incoming Cisco Unity Express IVR faxes, use the show ccn call fax incoming command in Cisco Unity Express IVR user EXEC mode.

show ccn call fax incoming

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The following example configures a list of incoming fax calls when incoming calls are recorded:

se-10-0-0-0> show ccn call fax incoming 
Connect Time                  Sender              Receiver
=======================================================================
Mon Jan 15 12:56:26 PST 2007  1111                5000

1 incoming fax call(s)

Table 9 describes the significant fields shown in the display.

Table 9 show ccn call fax incoming Field Descriptions 

Field
Description

Connect Time

Time when a connection is made for an incoming fax session.

Sender

Sender's phone number for an incoming fax session.

Receiver

Receiver's phone number for an incoming fax session.


Related Commands

Command
Description

ccn subsystem fax-IVR Only

Configures the Cisco Unity Express IVR fax settings.


show ccn call route

To display active calls for a specific route, use the show ccn call route command in Cisco Unity Express EXEC mode.

show ccn call route [all [subsystem {jtapi | sip}] | route-address [subsystem {jtapi | sip}]]

Syntax Description

all

(Optional) Displays active calls for all routes.

route-address

(Optional) Displays active calls for the specified route.

subsystem jtapi

(Optional) Displays active calls for the JTAPI subsystem.

subsystem sip

(Optional) Displays active calls for the SIP subsystem.


Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.1

This command was introduced.


Usage Guidelines

A route address is a trigger number configured for an application. Use the show ccn trigger command to display a list of configured triggers.

Examples

The following are sample outputs for the show ccn call route command:

se-10-0-0-0# show ccn call route

Active Call Details for Subsystem :JTAPI 
-----------------------------------------


 **** Details for route ID :2200 ****
 -------------------------------------


    ** Active Port #1:Call and Media info **
    ------------------------------------------
 
Port ID :2
Port Impl ID :2225550150
Port State :IN_USE
Call Id :9
Call Impl Id :1566/1
Call State :CALL_ANSWERED
Call active time(in seconds) :12
Application Associated :voicemail
Application Task Id :17000000010
Called Number :2200
Dialed Number :
Calling Number :2001
ANI :
DNIS :
CLID :
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :2200
Original Dialed Number :

Media Id :2
Media State :IN_USE
Media Destination Address :172.16.59.11
Media Destination Port :22814
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.14.133
Media Source Port :16388
Source Size :20
Source Payload :G711ULAW64K

    ** Active Port #2:Call and Media info **
    ------------------------------------------
 
Port ID :1
Port Impl ID :2225550151
Port State :IN_USE
Call Id :10
Call Impl Id :1567/1
Call State :CALL_ANSWERED
Call active time(in seconds) :12
Application Associated :voicemail
Application Task Id :17000000011
Called Number :2200
Dialed Number :
Calling Number :2003
ANI :
DNIS :
CLID :
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :2200
Original Dialed Number :

Media Id :1
Media State :IN_USE
Media Destination Address :172.16.59.12
Media Destination Port :27928
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.14.133
Media Source Port :16386
Source Size :20
Source Payload :G711ULAW64K

Active Call Details for Subsystem :SIP 
-----------------------------------------

The following example displays active calls for the route 1200, which is a trigger number for the voice-mail application.

se-10-0-0-0# show ccn call route 1200 

Active Call Details for Subsystem :SIP 
-----------------------------------------


 **** Details for route ID :1200 ****
 -------------------------------------


    ** Active Port #1:Call and Media info **
    ------------------------------------------
 
Port ID :8
Port Impl ID :16912
Port State :IN_USE
Call Id :246
Call Impl Id :E682B0A9-673311D6-8C64F237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :0
Application Associated :voicemail
Application Task Id :17000000127
Called Number :1200
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :

Media Id :1
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :18812
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16912
Source Size :30
Source Payload :G711ULAW64K

Table 10 describes the significant fields shown in the display.

Table 10 show ccn call route Field Descriptions 

Field
Description

Port ID

ID number of the port.

Port Impl ID

Implementation ID for the port. This is an internally generated number.

Port State

Status of the port.

Call Id

ID number of the call.

Call Impl Id

Implementation ID of the call. This is an internally generated number.

Call State

Status of the call.

Call active time (in seconds)

Length of time for which the call has been active, in seconds.

Application Associated

Application associated with the call.

Application Task Id

ID of the application task associated with the call.

Called Number

Called number or extension.

Dialed Number

Dialed number or extension.

Calling Number

Calling number or extension.

ANI

Automatic Number Identification of the calling party.

DNIS

Dialed Number Identification Service of the called party.

CLID

Caller ID of the incoming call.

Arrival Type

Type of the incoming call.

Last Redirected Number

If this is a forwarded call, this field shows the number that forwarded the call.

Original Called Number

If this is a forwarded call, this field shows the original called number.

Original Dialed Number

If this is a forwarded call, this field shows the original number dialed by the caller.

Media Id

ID of the media.

Media State

Status of the media.

Media Destination Address

IP address of the media destination.

Media Destination Port

Port number of the media.

Destination Size

Size of the destination.

Destination Payload

Payload of the media.

Media Source Address

IP address of the media source.

Media Source Port

Port number of the media source.

Source Size

Size of the source.

Source Payload

Payload of the source.


Related Commands

Command
Description

ccn call terminate

Terminates an active call.

show ccn call application

Displays active calls for specified applications.

show ccn trigger all

Displays currently configured triggers.


show ccn document-IVR Only

To display a Cisco Unity Express IVR document, use the show ccn document command in Cisco Unity Express IVR user EXEC mode.

show ccn document {all | generic | template | tiff}

Syntax Description

all

Displays all types of documents.

generic

Displays generic documents.

template

Displays template documents.

tiff

Displays Tagged Image File Format (TIFF) documents.


Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The following example shows sample output from the show ccn document all command; the output lists sample documents with .txt and .tif file extensions:

se-10-0-0-0> show ccn document all

Name:                         template.txt
Language:                     en_US
Type:                         Template
Last Modified Date:           Wed Jan 24 16:36:57 EST 2007
Length in Bytes:              30

Name:                         larkin.tif
Language:                     en_US
Type:                         Tiff
Last Modified Date:           Wed Jan 24 12:47:26 EST 2007
Length in Bytes:              59939

Name:                         logo.tif
Language:                     en_US
Type:                         Tiff
Last Modified Date:           Wed Jan 24 14:02:22 EST 2007
Length in Bytes:              58804

Name:                         test.txt
Language:                     en_US
Type:                         Generic
Last Modified Date:           Wed Jan 24 16:36:55 EST 2007
Length in Bytes:              21

The following example shows sample output from the show ccn document generic command; the output lists a sample generic document with .txt file extension:

se-10-0-0-0> show ccn document generic

Name:                         test.txt
Language:                     en_US
Type:                         Generic
Last Modified Date:           Wed Jan 24 16:36:55 EST 2007
Length in Bytes:              21

The following example shows sample output from the show ccn document template command; the output lists only the template documents:


se-10-0-0-0> show ccn document template

Name:                         template.txt
Language:                     en_US
Type:                         Template
Last Modified Date:           Wed Jan 24 16:36:57 EST 2007
Length in Bytes:              30

se-10-0-0-0> show ccn document tiff

Name:                         larkin.tif
Language:                     en_US
Type:                         Tiff
Last Modified Date:           Wed Jan 24 12:47:26 EST 2007
Length in Bytes:              59939

Name:                         logo.tif
Language:                     en_US
Type:                         Tiff
Last Modified Date:           Wed Jan 24 14:02:22 EST 2007
Length in Bytes:              58804

Table 11 describes the significant fields shown in the previous examples.

Table 11 show ccn document Field Descriptions 

Field
Description

Name

Name of document file, including file extension.

Language

(Optional) Language of document file in the format xx_YY.

Type

Type of document file:

Generic

Template

TIFF

Last Modified Date

The date that the document was last modified, as shown in the following format:

day of the week:month:date:hour:minute:second:timezone:year.

Length in Bytes

The size of the document in bytes.


Related Commands

Command
Description

ccn copy document-IVR Only

Copies a document from the Cisco Unity Express IVR system to a specified URL.

ccn delete document-IVR Only

Deletes an existing document from the Cisco Unity Express IVR system.


show ccn engine

To display details of the configured Cisco Unity Express software engine, use the show ccn engine command in Cisco Unity Express EXEC mode.

show ccn engine

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show ccn engine command:

se-10-0-0-0# show ccn engine

Maximum number of Tasks:                0
Maximum number of Steps:                1000

Table 12 describes the significant fields shown in the display.

Table 12 show ccn engine Field Descriptions

Fields
Descriptions

Maximum number of Tasks

Maximum number of tasks that the Cisco Communication Network (CCN) engine can process concurrently.

Maximum number of Steps

Maximum number of steps that can be executed in one script. If the script reaches this maximum number, the script execution is halted.


Related Commands

Command
Description

show ccn application

Displays configured applications.

show ccn scripts

Displays configured scripts.

show ccn subsystem sip

Displays configured subsystems.

show ccn trigger all

Displays configured triggers for applications.


show ccn prompts

To display the configured auto-attendant greeting prompt files, use the show ccn prompts command in Cisco Unity Express EXEC mode.

show ccn prompts [language xx_YY]

Syntax Description

language xx_YY

(Optional) Language of the prompts. See Release Notes for Cisco Unity Express 2.3 for a list of supported languages.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.0

The language option was added.


Usage Guidelines

Use this command before configuring a new prompt file to verify the filenames that exist or before deleting a prompt to verify the name of the prompt file that must be removed.

If a language is not specified, this command displays subscriber prompts in all installed languages.

If a language is specified, this command displays subscriber prompts only for that language.

Cisco Unity Express permits only one installed language.

Examples

The following is sample output for the show ccn prompts command:

se-10-0-0-0# show ccn prompts

Name:                                   AAExtnOutOfService.wav
Language:                               de_DE
Last Modified Date:                     Thu Oct 21 a0:57:35 PDT 2004
Length:                                 25462


Table 13 describes the significant fields shown in the display.

Table 13 show ccn prompts Field Descriptions

Field
Description

Name

Name of the prompt file.

Language

Language of the prompt file.

Last Modified Date

Date when the prompt file was last modified.

Length

Length of the prompt file, in seconds.


Related Commands

Command
Description

ccn copy prompt

Copies prompts to a specified URL.

ccn delete prompt

Deletes the specified prompt.

voicemail default

Specifies a default voice-mail language.


show ccn reporting historical

To display the Cisco Unity Express IVR reporting historical database parameters, use the show ccn reporting historical command in Cisco Unity Express IVR user EXEC mode.

show ccn reporting historical

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The following example output from the show ccn reporting historical command:

se-10-0-0-0> show ccn reporting historical

Database Information
--------------------
Enabled    : Yes
Location   : Local
Connection : Active
Description: ac-milan-cue.localdomain
Node ID: 0
DB Usage: 0% (Thu Jan 25  04:00:04)

Purge Schedule
--------------
Daily Time: 4:00 AM
Data older than 365 days will be purged
Date of last completed purge: Thu Jan 25  04:00:04

Purge Capacity Configuration
----------------------------
Email Address:  
Warning Capacity: 85%
Purge Capacity: 90%
Oldest Days to purge: 7

Table 14 describes the significant fields shown in the previous examples.

Table 14 show ccn reporting historical Field Descriptions 

Field
Description

Database Information

Enabled

Indicates whether the reporting historical database is enabled.

Location

Indicates the location of the reporting historical database.

Connection

Indicates whether the database connection is active or inactive.

Description

The name of the local reporting historical database.

Node ID

The node identifier of the database.

DB Usage

The database usage in percentage as of the date indicated.

Database Purge Schedule

Daily Time

The time of day when the daily purge starts.

Data older than 365 days will be purged

The age of the data, in number of days, that will be purged during the daily purge schedule.

Date of last completed purge

The date when the last database purge was completed.

Purge Capacity Configuration

E-mail Address

The e-mail address to which the warning is to be sent when the database has reached its capacity.

Warning Capacity

The percentage of the database capacity that is reached or exceeded before a warning e-mail is sent.

Purge Capacity

The percentage of database capacity that is reached or exceeded before the database is purged.

Oldest Days to purge

The age, in number of days, of older data that is to be purged.


Related Commands

Command
Description

ccn reporting historical

Configures the Cisco Unity Express IVR reporting historical database settings.


show ccn scripts

To display script filenames, use the show ccn scripts command in Cisco Unity Express EXEC mode.

show ccn scripts

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show ccn scripts command:

se-10-0-0-0# show ccn scripts

Name:                                   setmwi.aef
Description:                            setmwi.aef
Name:                                   voicebrowser.aef
Description:                            voicebrowser.aef
Name:                                   aa.aef
Description:                            aa.aef
se-10-0-0-0#

Table 15 describes the significant fields shown in the display.

Table 15 show ccn scripts Field Descriptions

Field
Description

Name

Name of the script file.

Description

Optional description of the script file. If no description was configured, the system uses the script name for the description.


Related Commands

Command
Description

show ccn application

Displays configured applications.

show ccn engine

Displays configured application engine parameters.

show ccn prompts

Displays configured auto-attendant prompt files.

show ccn subsystem sip

Displays configured subsystems.

show ccn trigger all

Displays configured triggers for applications.


show ccn sip subscription mwi

To display a list of all active MWI subscriptions, use the show ccn sip subscription mwi command in Cisco Unity Express EXEC mode.

show ccn sip subscription mwi

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced on the NM-CUE and NM-CUE-EC modules.


Examples

The following is sample output for the show ccn sip subscription command:

se-10-0-0-0# show ccn sip subscription mwi

DN        Subscription Time                 Expires
5012      Mon May 24 2006 10:43:33 PDT 2006   3600
5011      Mon May 24 2006 10:43:33 PDT 2006   3600

The following example displays the message that appears if no subscriptions are active:

se-10-0-0-0# show ccn sip subscription mwi

No active subscriptions.

Related Commands

Command
Description

ccn subsystem sip

Enters SIP configuration mode.

dtmf-relay

Sets the SIP DTMF relay mechanism.

mwi sip

Sets the MWI notification mechanism used by Cisco Unity Express.

show ccn subsystem sip

Displays the DTMF relay mechanism.

transfer-mode

Sets the transfer mode used by Cisco Unity Express for SIP calls.


show ccn status ccm-manager

To display the status of the JTAPI subsystem, use the show ccn status ccm-manager command in Cisco Unity Express EXEC mode.

show ccn status ccm-manager

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.1

This command was introduced.


Usage Guidelines

The Cisco Unity Express JTAPI subsystem is registered with the Cisco Unified Communications Manager system indicated by the IP address shown in the output of this command.

Examples

The following example illustrates the output:

se-10-0-0-0# show ccn status ccm-manager

JTAPI Subsystem is currently registered with Call Manager 10.180.180.2

Related Commands

Command
Description

ccm-manager address

Configures the IP address or hostname of the Cisco Unified Communications Manager servers.

ccm-manager credentials

Specifies the Cisco Unified Communications Manager JTAPI username and password.

ccm-manager username

Specifies the Cisco Unified Communications Manager JTAPI user.


show ccn subsystem edbs dbprofile-IVR Only

To display the Cisco Unity Express IVR enterprise database subsystem (EDBS) profile parameters, use the show ccn subsystem edbs dbprofile command in Cisco Unity Express IVR user EXEC mode.

show ccn subsystem edbs dbprofile

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The following example shows sample output from the show ccn subsystem edbs dbprofile all command:

se-10-0-0-0> show ccn subsystem edbs dbprofile all

Profile Name:                           msde_db
Status:                                 active
Database Type:                          MSSQL-MSDE
Database Name:                          manchester
Description:                            Manchester Test_db
Username:                               cisco
Password:                               *****
Hostname:                               myHost
Port:                                   1074
Enabled:                                yes
Maximum number of active connections:   8

Table 16 describes the significant fields shown in the previous example.

Table 16 show ccn subsystem edbs dbprofile Field Descriptions

Field
Description

Profile Name

Name of the database profile.

Status

Indicates whether the EDBS database is active.

Database Type

The underlying database type.

Database Name

Name of the EDBS database.

Description

Description of the EDBS database.

Username

The login username for access to the EDBS database.

Password

The login password for access to the EDBS database.

Hostname

DNS hostname or IP address of the EDBS database.

Port

Port number of the EDBS database

Enabled

Indicates whether the EDBS database is enabled.

Maximum number of active connections

Indicates the maximum number of active connections to the EDBS database.


Related Commands

Command
Description

show ccn subsystem sip

Configures the Cisco Unity Express IVR EDBS profile name.


show ccn subsystem email-IVR Only

To display the Cisco Unity Express IVR default-from e-mail address or to display the e-mails in the queue, use the show ccn subsystem email command in Cisco Unity Express IVR user EXEC mode.

show ccn subsystem email [queue]

Syntax Description

queue

(Optional) Displays e-mail messages in the queue if the e-mail messages are sent in the queued mode.When e-mails are generated, e-mail messages can be sent synchronously or in a queued mode.


Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The sample output from the show ccn subsystem email command lists the following default-from e-mail address:

se-10-0-0-0> show ccn subsystem email
Default From Address :                  localhost@localdomain.com

The following example shows sample output from the show ccn subsystem email queue command if the e-mail messages are sent in a queued mode:

se-10-0-0-0> show ccn subsystem email queue
==============================================================================
Email ID       Recipient             Subject                         Scheduled
                                                                     Send Time 
==============================================================================
1196220172243  max20char@cisco.com   subject of Email - max 30 char  2007/05/30 10:52:00

Related Commands

Command
Description

ccn subsystem email-IVR Only

Configures the Cisco Unity Express IVR e-mail feature.


show ccn subsystem fax-IVR Only

To display the Cisco Unity Express IVR default-from fax address or the faxes in the fax queue, use the show ccn subsystem fax command in Cisco Unity Express IVR user EXEC mode.

show ccn subsystem fax [outbound queue]

Syntax Description

outbound queue

(Optional) Faxes are always sent in queued mode. Displays fax messages in the outbound fax queue.


Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The sample output from the show ccn subsystem fax command lists the following fax default-from address:

se-10-0-0-0> show ccn subsystem fax
FAX Default From Address:               mqwerty@cisco.com

Faxes are always sent in queued mode. The following example shows sample output from the show ccn subsystem fax outbound queue command:

se-10-0-0-0> show ccn subsystem fax outbound queue
============================================================================
Fax ID    Recipient      Subject                         Retry     Scheduled
                                                         Count     Send Time
============================================================================
15        9784551212     subject of Fax - max 30 char    1         2007/05/30 10:52:00

Related Commands

Command
Description

ccn subsystem fax-IVR Only

Configures Cisco Unity Express IVR faxes.


show ccn subsystem jtapi

To display the JTAPI subsystem parameters, use the show ccn subsystem jtapi command in Cisco Unity Express EXEC mode.

show ccn subsystem jtapi

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.1

This command was introduced on the Cisco Unity Express network module (NM), advanced integration module (AIM), and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following example displays the JTAPI parameters:

se-10-0-0-0# show ccn subsystem jtapi

Cisco Call Manager:                     10.30.40.50
CCM Username:                           admin
CCM Password:                           *****
Call Control Group 1 CTI ports:         7008,7009,7010


Table 17 describes the significant fields shown in the display.

Table 17 show ccn subsystem jtapi Field Descriptions

Field
Description

Cisco Call Manager

IP address of the Cisco Unified Communications Manager server.

CCM Username

JTAPI user ID.

CCM Password

JTAPI user password.

Call Control Group 1 CTI ports

Cisco Unified Communications Manager CTI ports.


Related Commandss

Command
Description

ccm-manager address

Specifies the Cisco Unified Communications Manager server.

ccm-manager username

Specifies the JTAPI user ID and password.

ccn subsystem jtapi

Enters JTAPI configuration mode.

ctiport

Specifies the Cisco Unified Communications Manager CTI ports.


show ccn subsystem sip

To display the SIP subsystem parameters, use the show ccn subsystem sip command in Cisco Unity Express EXEC mode.

show ccn subsystem sip

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.3

This command was implemented on the NM-CUE and NM-CUE-EC modules. The output display was enhanced to include the DTMF Relay, MWI Notification, and Transfer Mode options.


Examples

The following is sample output for the show ccn subsystem sip command:

se-10-0-0-0# show ccn subsystem sip

SIP Gateway:        172.19.167.208
SIP Port Number:    5060
DTMF Relay:         sip-notify rtp-nte
MWI Notification:   outcall
Transfer Mode:      consult (REFER)
SIP RFC Compliance: Pre-RFC3261

Table 18 describes the significant fields shown in the display.

Table 18 show ccn subsystem sip Field Descriptions

Field
Description

SIP Gateway

IP address of the SIP gateway.

SIP Port Number

SIP port number on the module.

DTMF Relay

Options for relaying incoming and outgoing DTMF signals.

MWI Notification

Mechanism for updating MWI status.

Transfer Mode

Mode for handling transferred calls.

SIP RFC Compliance

Status of SIP RFC-3261 compliance.


Related Commands

Command
Description

ccn subsystem sip

Enters SIP configuration mode.

dtmf-relay

Sets the SIP DTMF relay mechanism.

mwi sip

Sets the MWI notification mechanism used by Cisco Unity Express.

show ccn application

Displays configured applications.

show ccn engine

Displays configured application engine parameters.

show ccn scripts

Displays configured scripts.

show ccn sip subscription mwi

Displays the active MWI subscriptions.

show ccn trigger all

Displays configured triggers for applications.

transfer-mode

Sets the transfer mode used by Cisco Unity Express for SIP calls.


show ccn trigger all

To display all the currently configured trigger types, use the show ccn trigger all command in Cisco Unity Express EXEC mode.

show ccn trigger all

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.

Examples

The following example shows sample output from the show ccn trigger all command:

se-10-0-0-0> show ccn trigger all

Name:                         2001
Type:                         SIP
Application:                  promptmgmt
Locale:                       systemDefault
Idle Timeout:                 10000
Enabled:                      yes
Maximum number of sessions:   1

Name:                         6300
Type:                         SIP
Application:                  promptmgmt
Locale:                       systemDefault
Idle Timeout:                 10000
Enabled:                      yes
Maximum number of sessions:   8

Name:                         mwiapp
Type:                         HTTP
Application:                  ciscomwiapplication
Locale:                       systemDefault
Idle Timeout:                 1000
Enabled:                      yes
Maximum number of sessions:   1

Table 19 describes the significant fields shown in the previous example.

Table 19 show ccn trigger all Field Descriptions 

Field
Description

Name

Telephone number used for the trigger.

Type

Type of trigger.

Application

Application assigned to the trigger.

Locale

Language used for the application prompts.

Idle Timeout

Number of seconds that the application waits for a subscriber response before disconnecting the call.

Enabled

Active or inactive state of the application.

Maximum number of sessions

Number of calls that the application can handle concurrently.


Related Commands

Command
Description

ccn trigger sip phonenumber

Configures triggers for an application.


show ccn trigger http-IVR Only

To display the configured Cisco Unity Express HTTP IVR triggers, use the show ccn trigger http command in Cisco Unity Express IVR user EXEC mode.

show ccn trigger http

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Before deleting an application, use the show ccn trigger all command to display all triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger starts the application.

Examples

The following example shows sample output from the show ccn trigger http command:

se-10-0-0-0> show ccn trigger http

Name:                         mwiapp
Type:                         HTTP
Application:                  ciscomwiapplication
Locale:                       systemDefault
Idle Timeout:                 1000
Enabled:                      yes
Maximum number of sessions:   1

Table 20 describes the significant fields shown in the previous example.

Table 20 show ccn trigger all Field Descriptions 

Field
Description

Name

Telephone number used for the trigger.

Type

Type of trigger.

Application

Application assigned to the trigger.

Locale

Language used for the application prompts.

Idle Timeout

Number of seconds that the application waits for a subscriber response before disconnecting the call.

Enabled

Active or inactive state of the application.

Maximum number of sessions

Number of calls that the application can handle concurrently.


Related Commands

Command
Description

ccn trigger http-IVR Only

Configures a Cisco Unity Express IVR HTTP-based URL and application trigger.


show ccn trigger jtapi

To display the currently configured Java Telephony API (JTAPI) trigger types, use the show ccn trigger jtapi command in Cisco Unity Express EXEC mode.

show ccn trigger jtapi

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.

Examples

The following is sample output for the show ccn trigger command:

cue-10-0-0-0# show ccn trigger

Name:                         6800
Type:                         SIP
Application:                  voicemail
Locale:                       en_ENU
Idle Timeout:                 5000
Enabled:                      yes
Maximum number of sessions:   8

Name:                         6700
Type:                         SIP
Application:                  autoattendant
Locale:                       en_ENU
Idle Timeout:                 5000
Enabled:                      yes
Maximum number of sessions:   8

Table 21 describes the significant fields shown in the display.

Table 21 show ccn trigger Field Descriptions 

Field
Description

Name

Telephone number used for the trigger.

Type

Type of trigger.

Application

Application assigned to the trigger.

Locale

Language used for the application prompts.

Idle Timeout

Number of seconds that the application waits for a subscriber response before disconnecting the call.

Enabled

Active or inactive state of the application.

Maximum number of sessions

Number of calls that the application can handle concurrently.


Related Commands

Command
Description

cnn trigger jtapi phonenumber

Configures triggers for an application.


show ccn trigger sip

To display the currently configured Session Initiation Protocol (SIP) trigger types, use the show ccn trigger sip command in Cisco Unity Express EXEC mode.

show ccn trigger sip

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.

Examples

The following is sample output for the show ccn trigger command:

cue-10-0-0-0# show ccn trigger

Name:                         6800
Type:                         SIP
Application:                  voicemail
Locale:                       en_ENU
Idle Timeout:                 5000
Enabled:                      yes
Maximum number of sessions:   8

Name:                         6700
Type:                         SIP
Application:                  autoattendant
Locale:                       en_ENU
Idle Timeout:                 5000
Enabled:                      yes
Maximum number of sessions:   8

Table 22 describes the significant fields shown in the display.

Table 22 show ccn trigger Field Descriptions 

Field
Description

Name

Telephone number used for the trigger.

Type

Type of trigger.

Application

Application assigned to the trigger.

Locale

Language used for the application prompts.

Idle Timeout

Number of seconds that the application waits for a subscriber response before disconnecting the call.

Enabled

Active or inactive state of the application.

Maximum number of sessions

Number of calls that the application can handle concurrently.


Related Commands

Command
Description

ccn trigger sip phonenumber

Configures triggers for an application.


show clock detail

To display clock statistics, use the show clock detail command in Cisco Unity Express EXEC mode.

show clock detail

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Cisco Unity Express uses the Network Time Protocol (NTP) server for clocking functions. Use the show clock detail command to display the Cisco Unity Express module clock status.

Examples

The following is sample output for the show clock detail command:

se-10-0-0-0# show clock detail

19:20:33.724 PST Wed Mar 17 1993
time zone:                              America/Los_Angeles
clock state:                            unsync
delta from reference (microsec):        0
estimated error (microsec):             175431
time resolution (microsec):             1
clock interrupt period (microsec):      10000
time of day (sec):                      732424833
time of day (microsec):                 760817

Table 23 describes the significant fields shown in the display.

Table 23 show clock detail Field Descriptions 

Field
Description

time zone

Current time zone setting.

clock state

Synchronization state of the clock.

delta from reference (microsec)

Difference between the module clock and the NTP reference clock.

time of day (sec)

Current time of day in seconds.

time of day (microsec)

Current time of day in microseconds.


Related Commands

Command
Description

clock timezone

Configures the local time zone.

ntp server

Specifies the NTP server for Cisco Unity Express.

show ntp source

Displays statistics for the NTP server.


show crypto key

To display configured certificate-private key pairs, use the show crypto key command in Cisco Unity Express EXEC mode.

show crypto key {all | label label-name}

Syntax Description

all

Displays all configured certificate-private key pairs.

label label-name

Displays characteristics of the specified certificate-private key pair. An error message appears if label-name does not exist.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.


Examples

The following is sample output for the show crypto key command:

se-10-0-0-0# show crypto key label mainkey.ourcompany

Label name: mainkey.ourcompany [default]
Entry type:Key Entry
Creation date: Mon Jun 10 14:23:09 PDT 2002
Owner: CN=se-1-100-6-10.localdomain, OU='', O='', L='', ST='', C=''
Issuer: CN=se-1-100-6-10.localdomain, OU='', O='', L='', ST='', C=''
Valid from: Mon Jun 10 14:23:06 PDT 2002 until: Sun Sep 08 14:23:06 PDT 2002

Table 24 describes the significant fields shown in the display.

Table 24 show crypto key Field Descriptions

Field
Description

Label name

Name of the certificate-key pair.

Entry type

Method of providing the certificate-key pair.

Creation date

Date the certificate-key pair was created.

Owner

Owner of the certificate-key pair.

Issuer

Issuer of the certificate-key pair.

Valid from

Dates for which the certificate-key pair is valid.


Related Commands

Command
Description

crypto key default

Designates a certificate-private key pair as the system default.

crypto key delete

Deletes a certificate-private key pair.

crypto key generate

Generates a certificate-private key pair.

crypto key import

Imports a certificate-private key pair from a console or server.


show fax configuration

To display the fax configuration, use the show fax configuration command in Cisco Unity Express EXEC mode.

show fax configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show fax configuration command in Cisco Unity Express EXEC mode to display the configuration for the inbound fax gateway, the outbound fax gateway, and the default fax number to which faxes in the mailboxes can be sent.

Examples

The following is sample output for the show fax configuration command:

se-10-0-0-0# show fax configuration

Inbound Fax Gateway:           aesopits.aesop.com
Outbound Fax Gateway:          172.16.50.38
Fax Printing Number:           1111

Table 25 describes the significant fields shown in the display.

Table 25 show fax configuration Field Descriptions 

Field
Description

Inbound Fax Gateway:

IP address or DNS hostname of the fax gateway used to receive faxes.

Outbound Fax Gateway:

IP address or DNS hostname of the fax gateway used to send faxes.

Fax Printing Number:

System-level fax number used to print faxes.


Related Commands

Command
Description

fax gateway inbound address

Configures an inbound fax gateway.

fax gateway outbound address

Configures an outbound fax gateway.

print fax

Configures the system-level fax number used to print faxes.


show group detail groupname

To display the configured details for a specific group, use the show group detail groupname command in Cisco Unity Express EXEC mode.

show group detail groupname group-name

Syntax Description

group-name

Name of the group whose configuration details should be displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays details for a group that was configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.

Examples

The following is sample output for the show group detail groupname command:

se-10-0-0-0# show group detail groupname sales

Full Name:          sales
Description:
Phone:
Phone(E.164):
Language:           en_ENU
Owners:
Members:            user2 user8

Table 26 describes the significant fields shown in the display.

Table 26 show group detail groupname Field Descriptions 

Field
Description

Full Name

Full name of the group.

Description

Optional description of the group.

Phone

Extension or telephone number assigned to the group.

Phone(E.164)

Complete 11-digit telephone number for the group.

Language

Language used by the group for system prompts.

Owners

User ID of the group owner.

Members

User IDs of any members assigned to the group.


Related Commands

Command
Description

groupname

Configures a Cisco Unity Express group.

show groups

Displays a list of group names.

show users

Displays a list of subscriber names.

username (configuration)

Configures a Cisco Unity Express subscriber.


show group profiles

To display a list of notification profiles configured for a group, use the show group profiles command in Cisco Unity Express EXEC mode.

show group profiles groupname group-id

Syntax Description

groupname group-id

ID of the group whose notification profiles are displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.


Examples

The following are sample outputs for the show group profiles command:

se-10-0-0-0# show group profiles username sales

vm-notif-profile

Related Commands

Command
Description

groupname profile (phone-device)

Configures message notifications for a group's cell phone.

groupname profile email

Configures message notifications for a group's e-mail.

groupname profile num-pager

Configures message notifications for a group's numeric pager.

groupname profile text-pager

Configures message notifications for a group's text pager.


show groups

To display a list of configured groups, use the show groups command in Cisco Unity Express EXEC mode.

show groups

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of all groups that were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.

Examples

The following is sample output for the show groups command:

se-10-0-0-0# show groups

Administrators
sales
tech
policy

Related Commands

Command
Description

groupname

Configures a Cisco Unity Express group.

show group detail groupname

Displays the configuration details for a specific group.

show users

Displays a list of configured subscribers.

username (configuration)

Configures a Cisco Unity Express subscriber.


show groups privileges

To display the privileges assigned to configured groups, use the show groups privileges command in Cisco Unity Express EXEC mode.

show groups privileges

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.1

This command was introduced.


Examples

The following is sample output for the show groups privileges command:

se-10-0-0-0# show groups privileges

GROUPID                         PRIVILEGES
Administrators                  superuser ManagePrompts ManagePublicList
Administrators                  ViewPrivateList
Broadcasters                    broadcast
managers                        broadcast ViewPrivateList

Table 27 describes the significant fields shown in the display.

Table 27 show groups privileges Field Descriptions

Field
Description

GROUPID

ID of the group.

PRIVILEGES

Privileges assigned to the group.


Related Commands

Command
Description

groupname

Configures Cisco Unity Express groups.


show hosts

To display information about the configured hosts, use the show hosts command in Cisco Unity Express EXEC mode.

show hosts

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show hosts command:

se-10-0-0-0# show hosts

Hostname:      se-10-100-6-10
Domain:        localdomain
DNS Server1:   10.100.10.130

Table 28 describes the significant fields shown in the display.

Table 28 show hosts Field Descriptions

Field
Description

Hostname

Name of the Cisco Unity Express host system.

Domain

Domain name of the host.

DNS Server1

IP address of the DNS server.


Related Commands

Command
Description

hostname

Specifies the server that stores the Cisco Unity Express applications.

ip domain-name

Specifies the DNS domain name.

ip name-server

Specifies the DNS server.

ntp server

Specifies the NTP clocking server.

show ip route

Displays IP route configurations.


show imap configuration

To display the IMAP configuration parameters, use the show imap configuration command in Cisco Unity Express EXEC mode.

show imap configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Examples

The following is sample output for the show imap configuration command:

se-10-0-0-0# show imap configuration

Status                      enabled
Idle Timeout(minutes):      45
Max Sessions:               30
Security Mode:              mixed

Related Commands

Command
Description

enable (IMAP)

Enables the IMAP feature.

groupname

Configures voice-mail group parameters.

maxsessions (IMAP)

Sets the maximum number of concurrent IMAP sessions.

service imap

Enters IMAP configuration mode.

session idletimeout (IMAP)

Specifies the IMAP session idletimeout value.

session security

Sets the IMAP client connection type.

show imap sessions

Displays all active IMAP sessions.


show imap sessions

To display a list of all active IMAP sessions, use the show imap sessions command in Cisco Unity Express EXEC mode.

show imap sessions

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in release 2.3 and earlier.

Examples

The following is sample output for the show imap sessions command:

se-10-0-0-0# show imap sessions

Sessions     IP Address     Connect Time                   User ID
====================================================================
  1          10.21.82.244   Wed Nov 16 01:35:02 CST 2005   group1
  2          172.18.10.10   Wed Nov 16 03:23:15 CST 2005   group5

Table 29 describes the significant fields shown in the display.

Table 29 show imap sessions Field Descriptions

Field
Description

Sessions

ID number of the IMAP session.

IP Address

IP address of the IMAP session e-mail client.

Connect Time

Date and time when the IMAP session began.

User ID

User ID of the group that has access to the session.


Related Commands

Command
Description

enable (IMAP)

Enables the IMAP feature.

groupname

Configures voice-mail group parameters.

maxsessions (IMAP)

Sets the maximum number of concurrent IMAP sessions.

service imap

Enters IMAP configuration mode.

session idletimeout (IMAP)

Specifies the IMAP session idletimeout value.

session security

Sets the IMAP client connection type.

show imap configuration

Displays all IMAP configuration parameters.


show interface ide

To display the AIM usage and wear status, use the show interface ide command in Cisco Unity Express EXEC mode.

show interface ide number

Syntax Description

number

The disk unit number.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.1

This command was introduced on the Cisco Unity Express network module (NM), advanced integration module (AIM), and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show interface ide 0 command:

se-10-0-0-0# show interface ide 0

IDE hd0 is up, line protocol is up
     3499 reads, 39217152 bytes
     0 read errors
     51588 write, 324714496 bytes
     0 write errors
     0.0993% worn

Table 30 describes the significant fields shown in the display.

Table 30 show interface ide 0 Field Descriptions

Field
Description

reads

Number of times that data was read from flash memory.

bytes

Number of bytes of data that were read from flash memory.

read errors

Number of errors that occurred during the read operations.

write

Number of times that data was written into flash memory.

bytes

Number of bytes of data that were written into flash memory.

write errors

Number of errors that occurred during the write operations.

worn

Percentage of wear on the flash memory.


Related Commands

Command
Description

log trace boot

Generates logging and tracing files on the AIM flash memory.


show ip route

To display the IP routing table, use the show ip route command in Cisco Unity Express EXEC mode.

show ip route

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show ip route command:

se-10-0-0-0# show ip route

           DEST            GATE            MASK   IFACE
        10.0.6.0         0.0.0.0   255.255.255.0  eth1
      172.16.0.0         0.0.0.0       255.0.0.0  lo
         0.0.0.0        10.0.6.9         0.0.0.0  eth1

Table 31 describes the significant fields shown in the display.

Table 31 show ip route Field Descriptions

Field
Description

DEST

IP address of the destination network.

GATE

IP address of the gateway to access the destination network.

MASK

Mask for the gateway IP address.

IFACE

Interface to reach the destination network.


Related Commands

Command
Description

hostname

Specifies the server that stores the Cisco Unity Express applications.

ip domain-name

Specifies the DNS domain name.

ip name-server

Specifies the DNS server.

ntp server

Specifies the NTP clocking server.

show hosts

Displays all configured hosts.


show lists detail private

To display details of a specific private distribution list for a specific subscriber, use the show lists detail private command in the Cisco Unity Express EXEC mode.

show lists detail private {name list-name | number list-number} owner owner-id

Syntax Description

name list-name

Name of the private distribution list.

number list-number

Number of the private distribution list.

owner owner-id

Name of the list owner.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modifications

2.1

This command was introduced.


Usage Guidelines

An error message appears if the list name, number, or owner does not exist.

The command displays the list number, list name, list type, description, owners, and members with their type categories.

The list owner and local subscribers who are members of the ViewPrivateList or Administrators groups can view the private lists that belong to a particular subscriber.

Examples

The following is sample output for the show lists detail private command:

se-10-0-0-0# show lists detail private name projectteam owner user23

Number: 4
Name: projectteam
Type: Private
Description: 
Owner:
      user23
Members:
      tech1 user
      tech2 user
      testers group
      tech10 remote

The show lists detail private number 4 owner user23 command would display the same output as shown above.

Table 32 describes the significant fields shown in the display.

Table 32 show lists detail private Field Descriptions

Field
Description

Number:

ID number of the list.

Name:

Name of the list.

Type:

Type of list.

Description:

Description of the list.

Owners:

User IDs of each owner of the list.

Members:

User IDs of each member of the list.


Related Commands

Command
Description

show lists detail public

Displays the details of a specified public distribution list.

show lists owner

Displays all the public and private distribution lists for a specified owner.

show lists public

Displays all public distribution lists on the local system.


show lists detail public

To display details of a specific public distribution list on the local system, use the show lists detail public command in the Cisco Unity Express EXEC mode.

show lists detail public {name list-name | number list-number}

Syntax Description

name list-name

Name of the public distribution list.

number list-number

Number of the public distribution list.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modifications

2.1

This command was introduced.


Usage Guidelines

An error message appears if the list name or number does not exist.

The command displays the list number, list name, list type, owners, and members with their type categories.

Examples

The following is sample output from the show lists detail public command:

se-10-0-0-0# show lists detail public name engineers

Number: 5
Name: engineers 
Type: Public
Description: 
Owners:
     user23 user
     progmgrs group
Members:
     user23 user
     user30 user
     betamgrs group
     techs gdm
     tech25 remote
     nyc5555 blind

The show list detail public number 5 command would display the same output as shown above.

Table 33 describes the significant fields shown in the display.

Table 33 show lists detail public Field Descriptions

Field
Description

Number:

ID number of the list.

Name:

Name of the list.

Type:

Type of list.

Description:

Description of the list.

Owners:

User ID of each owner of the list.

Members:

User ID of each member of the list.


Related Commands

Command
Description

show lists detail private

Displays the details of the private distribution lists for a specified owner.

show lists owner

Displays all the public and private distribution lists for a specified owner.

show lists public

Displays all public distribution lists on the local system.


show lists owner

To display all the private and public distribution lists for a specific owner, use the show lists owner command in Cisco Unity Express EXEC mode.

show lists owner owner-id

Syntax Description

owner-id

Name of the subscriber or group that owns the distribution list.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modifications

2.1

This command was introduced.


Usage Guidelines

An error message appears if the owner does not exist.

The lists appear in alphabetical order, private lists followed by public lists. The command displays the number, name, and type for each list.

Examples

The following is sample output for the show lists owner command:

se-10-0-0-0# show lists owner user23

Owner: user23
   List Number      List Name      List Type
   4                projectteam    Private List
   5                engineers      Public List
   25               managers       Public List

Table 34 describes the significant fields shown in the display.

Table 34 show lists owner Field Descriptions 

Field
Description

Owner:

User ID of the list owner.

List Number

ID number of the list.

List Name

Name of the list.

List Type

Type of list.


Related Commands

Command
Description

show lists detail private

Displays the details of the private distribution lists for a specified owner.

show lists detail public

Displays the details of a specified public distribution list.

show lists public

Displays all public distribution lists on the local system.


show lists public

To display all the public distribution lists on the local system, use the show lists public command in Cisco Unity Express EXEC mode.

show lists public

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modifications

2.1

This command was introduced.


Usage Guidelines

The command displays the lists in alphabetical order with each list name, number, and type, followed by the details of each list.

Examples

The following is sample output for the show lists public command:

se-10-0-0-0# show lists public

List number              List Name                Type
5                        engineers                Public
9999                     everyone                 Public
Number: 5
Name: engineers
Type: Public
Description:
Owners:
       user23        Local User
       progmgrs      Group
Members:
       user23        Local User
       user30        Local User
       progmgrs      Group
       techs         General Delivery Mailbox
       tech25        Remote User
       nyc5555       Blind Address

The system does not display the details of the everyone list.

Table 35 describes the significant fields shown in the display.

Table 35 show lists public Field Descriptions 

Field
Description

List number

ID number of the list.

List Name

Name of the list.

Type

Type of list.

Description:

Description of the list.

Owners:

User ID and type of owner for each owner of the list.

Members:

User ID and type of member for each member of the list.


Related Commands

Command
Description

show lists detail private

Displays the details of the private distribution lists for a specified owner.

show lists detail public

Displays the details of a specified public distribution list.

show lists owner

Displays all the public and private distribution lists for a specified owner.


show log

To display logging data, use the show log command in Cisco Unity Express EXEC mode.

show log name name [containing expression | paged | tail]

Syntax Description

name name

The name of the log file to display. Use the show logs command to display a list of available log files.

containing expression

(Optional) Only display events that match a search expression.

paged

(Optional) Display in paged mode.

tail

(Optional) Display the latest events as they occur.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

See the "Related Commands" section for filtering options.

Examples

The following is partial output for the show log command that displays the dmesg log:

se-10-0-0-0# show log name dmesg

Press <CTRL-C> to exit...
Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release4
Platform: nm
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
BIOS-provided physical RAM map:
 BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
 BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)
 BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)
 BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)
 BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)
 BIOS-e820: 0000000001000000 - 000000000f580000 (usable)
 BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)
 BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)
 BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
245MB LOWMEM available.
On node 0 totalpages: 62848
zone(0): 4096 pages.
zone(1): 58752 pages.
zone(2): 0 pages.
DMI not present.
Kernel command line: root=/dev/hda1 ro plat=nm
Initializing CPU#0
Detected 498.674 MHz processor.
Calibrating delay loop... 996.14 BogoMIPS
Memory: 245128k/251392k available (1164k kernel code, 4852k reserved, 667k data)
kdb version 4.3 by Keith Owens, Scott Lurndal. Copyright SGI, All Rights Reservd
in atrace_init
log_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672
Using existing trace log
log_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672
Dentry cache hash table entries: 32768 (order: 6, 262144 bytes)
Inode cache hash table entries: 16384 (order: 5, 131072 bytes)
Mount cache hash table entries: 512 (order: 0, 4096 bytes)
Buffer cache hash table entries: 16384 (order: 4, 65536 bytes)
Page-cache hash table entries: 65536 (order: 6, 262144 bytes)
CPU: L1 I cache: 16K, L1 D cache: 16K
CPU: L2 cache: 256K
CPU serial number disabled.
.
.
.

The following is sample output for the show log command that displays the dmesg log using a search string:

se-10-0-0-0# show log name dmesg containing setup

Press <CTRL-C> to exit...
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
se-10-0-0-0# 

The following is partial output for the show log command that displays the dmesg log in paged mode:

se-10-0-0-0# show log name dmesg paged

Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release
)) #1 Tue Nov 30 23:07:21 PST 2004
Platform: nm
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
BIOS-provided physical RAM map:
 BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
 BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)
 BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)
 BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)
 BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)
 BIOS-e820: 0000000001000000 - 000000000f580000 (usable)
 BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)
 BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)
 BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
245MB LOWMEM available.
On node 0 totalpages: 62848
zone(0): 4096 pages.
zone(1): 58752 pages.
zone(2): 0 pages.
DMI not present.
Kernel command line: root=/dev/hda1 ro plat=nm
Initializing CPU#0
 -- More -- 


The following is the output for the show log command that displays the current dmesg log as events are being entered:

se-10-0-0-0# show log name dmesg tail

Press <CTRL-C> to exit...
Freeing unused kernel memory: 88k freed

The following is partial output for the show log command that displays the dmesg log beginning with the first line starting with ide0:

se-10-0-0-0# show log name dmesg | begin ide0

    ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pio
    ide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:pio, hdd:pio
hda: C/H/S=50127/232/176 from BIOS ignored
hdb: C/H/S=0/0/0 from BIOS ignored
hda: IC25N020ATMR04-0, ATA DISK drive
blk: queue c030c160, I/O limit 4095Mb (mask 0xffffffff)
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
hda: attached ide-disk driver.
hda: host protected area => 1
hda: 39070080 sectors (20004 MB) w/1740KiB Cache, CHS=2432/255/63, UDMA(33)
init unit number == 0
.
.
.

Related Commands

Command
Description

show begin

Begins the output of any show command from a specified string.

show exclude

Filters show command output so that it excludes lines that contain a particular regular expression.

show include

Filters show command output so that it displays only lines that contain a particular regular expression.

show logs

Displays the list of available logs.


show logging

To show the types of messages that are displayed on the console, use the show logging command in Cisco Unity Express EXEC mode.

show logging

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

See the "Related Commands" section for filtering options.

Examples

The following displays the output for the show logging command when errors and fatal messages are displayed on the console.

se-10-0-0-0# show logging

info:     off
warning:  off
errors:   on
fatal:    on

Console Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active

The following displays the output for the show logging command when errors, fatal messages, and ccn engine messages are displayed on the console.

se-10-0-0-0# show logging

info:     off
warning:  off
errors:   on
fatal:    on

Console Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

ccn              Engine           XDBG            
ccn              Engine           DBUG 

The following example displays show logging output when an external syslog server is configured:

se-10-0-0-0# show logging

info:     off
warning:  off
errors:   off
fatal:    on

Monitored event  Info:

MODULE           ENTITY           ACTIVITY        FILTER

No monitored events active

Server Info:

Log server address: 10.187.240.31

Related Commands

Command
Description

log console

Specifies the types of messages displayed on the console.

show begin

Begins the output of any show command from a specified string.

show exclude

Filters show command output so that it excludes lines that contain a particular regular expression.

show include

Filters show command output so that it displays only lines that contain a particular regular expression.


show logs

To show the existing log files on the CUE module, use the show logs command in Cisco Unity Express EXEC mode.

show logs

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

See the "Related Commands" section for filtering options.

Examples

The following example is a sample list of log files available on the system:

se-10-0-0-0# show logs

install.log
dmesg
syslog.log
atrace_save.log
atrace.log
klog.log
messages.log
root_heapdump2749.1023408628.txt

Related Commands

Command
Description

log trace boot

Configures trace logging options.

show begin

Begins the output of any show command from a specified string.

show exclude

Filters show command output so that it excludes lines that contain a particular regular expression.

show include

Filters show command output so that it displays only lines that contain a particular regular expression.


show memory

To display memory information for the CUE module, use the show memory command in Cisco Unity Express EXEC mode.

show memory

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.0

This command was introduced.


Examples

The following example shows detailed information about the memory on the CUE network module:

se-10-0-0-0# show memory

Total Memory (kB):            245216
Active Memory (kB):           23728
Inactive Memory (kB):         196620
Other Memory (kB):            19760
MemoryPool (kB):              5108

Kernel Memory
  TOTAL   INUSE  MAXUSED     ERR TYPE            
   5768    5368     6795       0 fs              
   7040    6828     7499       0 other           
    156     100      186       0 net 


Table 36 describes the significant fields shown in the display.

Table 36 show memory Field Descriptions 

Field
Description

Total Memory (kB)

The total amount of memory available to the kernel.

Note Some of the physical memory may be reserved and therefore not included in this number.

Active Memory (kB)

The portion of process memory accessed recently by code somewhere in the system.

Inactive Memory (kB)

The portion of process memory that has not been accessed recently.

Other Memory (kB)

Memory allocated for nonprocess use.

MemoryPool (kB)

Memory not allocated for any use.

Kernel Memory

TOTAL

The amount of memory reserved for this type.

INUSE

The portion of the reserved memory that is currently being used.

MAXUSED

The peak INUSE value since the last reboot.

ERR

The number of times allocations for this use have failed.

TYPE

There are three types possible:

fs—File system

net—Network protocols

other—All other types


Related Commands

Command
Description

show processes

Displays subsystem status and statistics for the CUE module.


show messaging-gateway

To display the details associated with the registration of the messaging gateway, use the show messaging-gateway command in Cisco Unity Express EXEC mode.

show messaging-gateway

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

3.1

This command was introduced.


Usage Guidelines

This command shows the status of the primary and secondary gateways and whether autoregistration and the ability to lookup phone numbers in the remote directory are enabled.

Examples

The following example shows output from this command:

se-10-0-0-0# show messaging-gateway

Messaging gateways :

AutoRegister to gateway(s) : Enabled
Remote directory lookup : Enabled (with TUI prompt)

Primary messaging gateway :
 1.100.50.100(80)
 Status : Registered (Tue Aug 21 17:09:08 PDT 2006)
 Reg-expiration : Wed Aug 22 17:09:08 PDT 2006
 Default route : Yes
 Location-id : 1234
 Reg-id : 1234
 Reg-password : (Not displayed)
 Retry-interval : 10 minute(s)

Secondary messaging gateway :
        Status : Not Configured

Table 37 show network detail location id Field Descriptions 

Field
Description

AutoRegister to gateway(s) :

Whether autoregistration is enabled.

Remote directory lookup :

Whether the ability to lookup phone numbers in the remote directory is enabled.

Primary messaging gateway :

Configuration status of the primary messaging gateway

Secondary messaging gateway:

Configuration status of the secondary messaging gateway


Related Commands

Command
Description

messaging-gateway registration

Causes the endpoint (Cisco Unity Express) to send a registration message to its messaging gateway.

messaging-gateway

Specifies the location ID and IP address for the primary or secondary messaging gateway.


show network detail local

To display network information for the local Cisco Unity Express location, use the show network detail local command in Cisco Unity Express EXEC mode.

show network detail local

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.0

This command was introduced.

2.1

Broadcast message and vCard information was added to the display.


Usage Guidelines

Use this command to display information about the local Cisco Unity Express site, including the location ID, name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, status of vCard enabling, the VPIM broadcast message ID, and the number of messages sent and received.

Examples

The following example shows detailed information about the local Cisco Unity Express site called "San JoseCA":

se-10-0-0-0# show network detail local

Location ID:               10
Name:                      SanJoseCA
Abbreviation:              sjc
Email domain:              sjc.cue.abcdef.com
Minimum extension length:  2
Maximum extension length:  15
Phone prefix:              
VPIM encoding:             G726
Send spoken name:          enabled
Send vCard:                enabled
State:                     enabled
VPIM broadcast ID:         vpim-broadcast
Sent msg count:            0
Received msg count:        0

Table 38 describes the significant fields shown in the display.

Table 38 show network detail local Field Descriptions

Field
Description

Location ID:

Location ID for the local network.

Name:

Name of the local location.

Abbreviation:

Abbreviated name of the remote location.

Email domain:

E-mail domain name for the remote location.

Minimum extension length:

Minimum number of digits for extensions at this location.

Maximum extension length:

Maximumnumber of digits for extensions at this location.

Phone prefix:

Prefix for dialing an extension at this location.

VPIM encoding:

Type of VPIM encoding for this location.

Send spoken name:

Status of whether this location can send spoken names for subscribers.

Send vCard:

Status of whether this location can send vCard information for subscribers.

State:

Status of the remote location to send and receive messages.

VPIM broadcast ID:

VPIM broadcast ID for this location.

Sent msg count:

Number of messages sent to this location.

Received msg count:

Number of messages received from this location.


Related Commands

Command
Description

show network detail location id

Displays network information for a specified Cisco Unity Express location ID.


show network detail location id

To display network information for a specified Cisco Unity Express location ID, use the show network detail location id command in Cisco Unity Express EXEC mode.

show network detail location id number

Syntax Description

number

ID number of the Cisco Unity Express network location.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.

2.1

Broadcast message and voice card information was added to the display.

3.0

This command was modified to also display the digits prepended to the calling number rule for the live-reply feature.


Usage Guidelines

This command provides detailed information about the specified Cisco Unity Express location, including the name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, voice card enable status, broadcast message status, the number of messages sent and received, and the digits prepended to the calling number rule.

Examples

The following example shows information about the remote Cisco Unity Express location with the ID of 102:

se-10-0-0-0# show network detail location id 102

Name:                      Dallas/Fort Worth
Abbreviation:              DFW
Email domain:              dfw.mycompany.com
Minimum extension length:  2
Maximum extension length:  15
Phone prefix:              4
VPIM encoding:             dynamic
Send spoken name:          enabled
Send vCard:                enabled
State:                     enabled
VPIM broadcast ID:         vpim-broadcast
Sent msg count:            0
Received msg count:        0
Live-reply calling number rule prepend: 91 

Table 39 describes the significant fields shown in the display.

Table 39 show network detail location id Field Descriptions 

Field
Description

Name:

Name of the remote location.

Abbreviation:

Abbreviated name of the remote location.

Email domain:

E-mail domain name for the remote location.

Minimum extension length:

Minimum number of digits for extensions at this location.

Maximum extension length:

Maximum number of digits for extensions at this location.

Phone prefix:

Prefix for dialing an extension at this location.

VPIM encoding:

Type of VPIM encoding for this location.

Send spoken name:

Status of whether this location can send spoken names for subscribers.

Send vCard:

Status of whether this location can send voice card information for subscribers.

State:

Status of the remote location to send and receive messages.

VPIM broadcast ID:

VPIM broadcast ID for this location.

Sent msg count:

Number of messages sent to this location.

Received msg count:

Number of messages received from this location.

Live-reply calling number rule prepend:

Digits prepended to the calling number rule.


Related Commands

Command
Description

show network detail local

Displays network information for the local Cisco Unity Express location.


show network locations

To display information about Cisco Unity Express locations, use the show network locations command in Cisco Unity Express EXEC mode.

show network locations

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.0

This command was introduced.


Usage Guidelines

Use this command to verify the location ID, name, abbreviation, and domain name for each configured Cisco Unity Express network location.

Examples

The following example shows the network locations for a Cisco Unity Express system:

se-10-0-0-0# show network locations

ID        NAME                               ABBREV  DOMAIN
101       'San Jose'                         SJC     sjc.mycompany.com
102       'Dallas/Fort Worth'                DFW     dfw.mycompany.com
201       'Los Angeles'                      LAX     lax.mycompany.com
202       'Canada'                           CAN     can.mycompany.com
301       'Chicago'                          CHI     chi.mycompany.com
302       'New York'                         NYC     nyc.mycompany.com
401        'Bangalore'                            BAN    bang.mycompany.com                              

Related Commands

Command
Description

show network detail local

Displays network information for the local Cisco Unity Express location.

show network detail location id

Displays network information for a specified Cisco Unity Express location ID.


show network locations cached

To display information about all remote location entries cached on Cisco Unity Express, use the show network locations cached command in Cisco Unity Express EXEC mode.

show network locations cached

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

3.1

This command was introduced.


Usage Guidelines

Use this command to verify the location ID, name, abbreviation, and domain name for each remote network location on cached Cisco Unity Express.

Examples

The following example shows the remote network location entries cached on a Cisco Unity Express system:

se-10-0-0-0# show network locations cached

ID        NAME                               ABBREV  DOMAIN
101       'San Jose'                         SJC     sjc.mycompany.com
102       'Dallas/Fort Worth'                DFW     dfw.mycompany.com
201       'Los Angeles'                      LAX     lax.mycompany.com
202       'Canada'                           CAN     can.mycompany.com
301       'Chicago'                          CHI     chi.mycompany.com
302       'New York'                         NYC     nyc.mycompany.com
401        'Bangalore'                            BAN    bang.mycompany.com                              

Related Commands

Command
Description

show network locations configured

Displays information about all remote location entries configured on Cisco Unity Express.

show network detail local

Displays network information for the local Cisco Unity Express location.

show network detail location id

Displays network information for a specified Cisco Unity Express location ID.


show network locations configured

To display information about all remote location entries configured on Cisco Unity Express, use the show network locations configured command in Cisco Unity Express EXEC mode.

show network locations configured

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

3.1

This command was introduced.


Usage Guidelines

Use this command to verify the location ID, name, abbreviation, and domain name for each remote network location configured on Cisco Unity Express. This command replaces the existing show network locations command.

Examples

The following example shows the remote network locations configured for a Cisco Unity Express system:

se-10-0-0-0# show network locations configured

ID        NAME                               ABBREV  DOMAIN
101       'San Jose'                         SJC     sjc.mycompany.com
102       'Dallas/Fort Worth'                DFW     dfw.mycompany.com
201       'Los Angeles'                      LAX     lax.mycompany.com
202       'Canada'                           CAN     can.mycompany.com
301       'Chicago'                          CHI     chi.mycompany.com
302       'New York'                         NYC     nyc.mycompany.com
401        'Bangalore'                            BAN    bang.mycompany.com                              

Related Commands

Command
Description

show network locations cached

Displays information about all remote location entries cached on Cisco Unity Express.

show network detail local

Displays network information for the local Cisco Unity Express location.

show network detail location id

Displays network information for a specified Cisco Unity Express location ID.


show network queues

To display information about messages in the outgoing queue on a Cisco Unity Express system, use the show network queues command in Cisco Unity Express EXEC mode.

show network queues

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.0

This command was introduced.


Usage Guidelines

The queue information contains three displays: one for running job queue information, one for urgent job queue information, and one for normal job queue information.

Examples

The following example shows output from the show network queues command:

se-10-0-0-0# show network queues 

Running Job Queue
=================

ID    TYPE TIME       RETRY SENDER          RECIPIENT
107   VPIM 06:13:26   20    jennifer        1001@sjc.mycompany.com
106   VPIM 06:28:25   20    jennifer        1001@sjc.mycompany.com

Urgent Job Queue
=================

ID    TYPE TIME       RETRY SENDER          RECIPIENT
123   VPIM 16:33:39   1     andy            9003@lax.mycompany.com

Normal Job Queue
=================

ID    TYPE TIME       RETRY SENDER          RECIPIENT
122   VPIM 16:33:23   1     andy            9001@lax.mycompany.com
124   VPIM 16:34:28   1     andy            9003@lax.mycompany.com

125 VPIM 16:34:57 1 andy 9002@lax.mycompany.com

Table 40 describes the significant fields shown in the display.

Table 40 show network queues Field Descriptions 

Field
Description

ID

ID of the message job in the queue.

TYPE

Type of job.

TIME

Time the job entered the queue.

RETRY

Number of retries to send the message to the recipient.

SENDER

User ID of the message sender.

RECIPIENT

User ID of the recipient of the message.


Related Commands

Command
Description

show network locations

Displays information about Cisco Unity Express network locations.


show ntp associations

To display the association identifier and status for all Network Time Protocol (NTP) servers, use the show ntp associations command in Cisco Unity Express EXEC mode.

show ntp associations [assoc-id association-id]

Syntax Description

assoc-id association-id

(Optional) Displays detailed information about the specified association ID.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.1.2

This command was introduced on the Cisco Unity Express network module (NM) and the advanced integration module (AIM) for both Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.

Note A similar Cisco IOS command was introduced in Cisco IOS Release 10.0.


Usage Guidelines

The show ntp associations command displays the association identifier and status for all the NTP servers configured for Cisco Unity Express but does not provide detailed information about the servers. The show ntp associations assoc-id association-id command provides detailed information on the status of a specified NTP server.

Use the status field to determine the configuration and status of all the NTP servers. This field consists of 4 hexadecimal digits:

The first two digits specify the server configuration and how far it progressed through the clock selection process. See Table 41.

The second two digits indicate the number of events and the type of the last event. See Table 42.

Table 41 shows common status codes and their meanings. The first digit specifies the configuration, reachability, and authentication status for the specified server. The second digit records how well the specified server passed through the clock selection algorithm.

Table 41 Status Field Code Values 

Status Field Codes
Meaning

1xxx

Server has sent a peer synchronization request to the local machine, but the server is not configured locally.

7xxx

Server is a peer that is not configured locally but is reachable and using proper authentication.

8xxx

Server is configured but not authenticated or reachable.

9xxx

Server is configured and reachable.

Cxxx

Server is configured to use authentication but is not reachable.

Dxxx

Server is configured to use authentication and is reachable but is not using a trusted key.

Fxxx

Server is authenticated as a trusted server and is reachable.

x0xx

Server did not pass any sanity checks and is rejected by the client. Possible causes for this condition include the server failing to authenticate, the server having a huge error bound (over 16 seconds), or the server existing on a higher stratum number than the client.

x1xx

Server passed the sanity checks but was not close enough to other servers to survive the intersection algorithm. This indicates that the server's clock was outside the largest possible error bounds of the other clocks, a condition that almost certainly indicates that the server is set to the wrong time.

x2xx

Server passed the correctness checks (intersection algorithm). This value indicates that the server is probably configured correctly.

x3xx

Server passed the candidate checks. This means that the server was not discarded because there were too many good servers (over 10).

x4xx

Server passed through the clustering algorithms without being discarded as an outlier having too much dispersion.

x5xx

Server would be the synchronization source but is too far away. This means that all the other clocks did not pass the sanity check or are too far away also.

x6xx

Server is the current synchronization source. This is the preferred server status.

x7xx to xFxx

Reserved values. These should not occur in normal usage.


Table 42 lists the event codes. The third digit indicates the number of events that have occurred since the last time an error was returned to the console by NTP or by one of the show ntp commands. This value does not wrap and stops incrementing at 15 (or hex F).

For a properly running server, the value should be xx1x, unless one of the show ntp commands has queried the server since startup. In that case, the value should be xx0x. If the third digit is any other value, check for the event causing errors.

The fourth digit in the field indicates the last event that occurred. For properly running servers, the event should be the server becoming reachable.

Table 42 Event Field Code Values 

Event Field Codes
Meaning

xxx0

Unspecified event. Either no events have occurred or some sort of special error has occurred.

xxx1

IP error occurred reaching the server.

xxx2

Unable to authenticate a server that used to be reachable. This indicates that the keys changed or someone is spoofing the server.

xxx3

Formerly reachable server is now unreachable.

xxx4

Formerly unreachable server is now reachable.

xxx5

Server's clock had an error.

xxx6 to xxxF

Reserved values. These should not occur in normal usage.


The flash field indicates the status of the packets while a series of 12 diagnostic tests are performed on them. The tests are performed in a specified sequence to gain maximum information while protecting against accidental or malicious errors.

The flash variable is set to zero as each packet is received. If any bits are set as a result of the tests, the packet is discarded.

The tests look for the following information:

TEST1 through TEST3 check the packet time stamps from which the offset and delay are calculated. If no bits are set, the packet header variables are saved.

TEST4 and TEST5 check access control and cryptographic authentication. If no bits are set, no values are saved.

TEST6 through TEST8 check the health of the server. If no bits are set, the offset and delay relative to the server are calculated and saved.

TEST9 checks the health of the association. If no bits are set, the saved variables are passed to the clock filter and mitigation algorithm.

TEST10 through TEST12 check the authentication state using Autokey public-key cryptography. If any bits are set and the association was previously marked as reachable, the packet is discarded. Otherwise, the originate and receive time stamps are saved and processing continues.

Table 43 lists the flash bits for each test.

Table 43 Flash Field Diagnostic Bit Values 

Flash Bit Values
Meaning

0x001

TEST1. Duplicate packet. The packet is at best a casual retransmission and at worst a malicious replay.

0x002

TEST2. Bogus packet. The packet is not a reply to a message previously sent. This can happen when the NTP daemon is restarted.

0x004

TEST3. Unsynchronized. One or more time-stamp fields are invalid. This normally happens when the first packet from a peer is received.

0x008

TEST4. Access is denied.

0x010

TEST5. Cryptographic authentication fails.

0x020

TEST6. Server is unsynchronized. Wind up its clock first.

0x040

TEST7. Server stratum is at the maximum of 15. The server is probably unsynchronized, and its clock needs to be wound up.

0x080

TEST8. Either the root delay or the dispersion is greater than 1 second.

0x100

TEST9. Either the peer delay or the dispersion is greater than 1 second.

0x200

TEST10. Autokey protocol has detected an authentication failure.

0x400

TEST11. Autokey protocol has not verified the server, or the peer is proventic and has valid key credentials.

0x800

TEST12. Protocol or configuration error has occurred in the public key algorithm, or a possible intrusion event has been detected.


Examples

The following is sample output for the show ntp associations command:

se-10-0-0-0# show ntp associations

ind assID status  conf reach auth condition  last_event cnt
===========================================================
  1 37773  9624   yes   yes  none  sys.peer   reachable  2


Table 44 describes the significant fields shown in the display.

Table 44 show ntp associations Field Descriptions 

Field
Description

ind

Index number of the association.

assID

Peer identifier returned by the server.

status

Hexadecimal value of the server status. See Table 41 and Table 42 for a description of these field codes.

conf

Indicates whether the server is configured or not. Valid values are yes and no.

reach

Indicates whether the peer is reachable or not. Valid values are yes and no.

auth

Status of the server authentication. Valid values are:

ok

bad

none

" "

condition

Type of association in the clock selection process. Valid values are:

space—Reject: Peer is discarded as unreachable.

falsetick—Peer is discarded as a false tick.

excess—Peer is discarded as not among the 10 closest peers.

outlier—Peer is discarded as an outlier.

candidate—Peer selected for possible synchronization.

selected—Almost synchronized to this peer.

sys.peer—Synchronized to this peer.

pps.peer—Synchronized to this peer on the basis of a pulse-per-second signal.

last_event

Last event that occurred in the system. Valid values are:

(empty)

IP error

Auth fail

lost reach

reachable

clock expt

See Table 42 for descriptions of these values.

cnt

Number of events that occurred since the last time an error was returned to the console by NTP. This value does not wrap and stops incrementing at 15 (or hex F). For a properly functioning server, this value should be 1 or 0.


The following is sample output for the show ntp associations assoc-id command:

se-10-0-0-0# show ntp associations assoc-id 37773

status=9624 reach, conf, sel_sys.peer, 2 events, event_reach,
srcadr=10.10.10.65, srcport=123, dstadr=10.10.5.2, dstport=123, leap=00,
stratum=8, precision=-18, rootdelay=0.000, rootdispersion=0.031,
refid=127.127.7.1, reach=377, unreach=0, hmode=3, pmode=4, hpoll=10,
ppoll=10, flash=00 ok, keyid=0, offset=-1.139, delay=0.430,
dispersion=14.821, jitter=0.158,
reftime=af4a3bee.f4749337  Thu, Mar 11 1993 14:30:06.954,
org=af4a3bf8.3f18b455  Thu, Mar 11 1993 14:30:16.246,
rec=af4a3bf8.3f71758e  Thu, Mar 11 1993 14:30:16.247,
xmt=af4a3bf8.3f545c78  Thu, Mar 11 1993 14:30:16.247,
filtdelay=     0.43    0.63    0.58    0.58    0.48    0.34    0.54    0.45,
filtoffset=   -1.14   -0.98   -0.96   -0.90   -0.90   -0.79   -0.47   -0.45,
filtdisp=      0.01   15.40   30.79   46.14   61.48   76.83   92.19   99.90

Table 45 describes the significant fields shown in the display.

Table 45 show ntp associations assoc-id Field Descriptions 

Field
Description

status

Status of the peer. See Table 41, Table 42, and Table 44 for descriptions of the values in this line.

srcadr

IP address of the host server.

srcport

Port address of the host server.

dstadr

IP address of the destination server.

dstport

Port address of the destination server.

leap

Two-bit code warning of an impending leap second to be inserted in the NTP timescale. Valid values are:

00—No warning

01—Last minute has 61 seconds

10—Last minute has 59 seconds

11—Alarm condition (clock not synchronized)

stratum

Server hop count to the primary clock source. Valid values are:

0—Unspecified

1—Primary clock reference

2-255—Secondary reference via NTP

If the stratum value is 15, the server is probably unsynchronized and its clock needs to be reset.

precision

Precision of the clock, in seconds to the power of two.

rootdelay

Total round-trip delay, in seconds, to the primary reference source at the root of the synchronization subnet.

rootdispersion

Maximum error, in seconds, relative to the primary reference source at the root of the synchronization subnet.

refid

IP address of the peer selected for synchronization.

reach

Peer reachability status history, in octal. Each bit is set to 1 if the server is reached during a polling period and is set to 0 otherwise. The value 377 indicates that the last 8 attempts were good.

unreach

Number of poll intervals since the last valid packet was received.

hmode

Association mode of the host server. Valid values are:

0—Unspecified

1—Symmetric active

2—Symmetric passive

3—Client

4—Server

5—Broadcast

6—Reserved for NTP control messages

7—Reserved for private use

pmode

Association mode of the peer server. Valid values are:

0—Unspecified

1—Symmetric active

2—Symmetric passive

3—Client

4—Server

5—Broadcast

6—Reserved for NTP control messages

7—Reserved for private use

hpoll

Minimum interval, in seconds as a power of two, between transmitted messages from the host.

ppoll

Minimum interval, in seconds as a power of two, between transmitted messages to the peer.

flash

Status of the packet after a series of diagnostic tests are performed on the packet. See the description of the flash field values in Table 43.

keyid

ID of the cryptographic key used to generate the message-authentication code.

offset

Time difference between the client and the server, in milliseconds.

delay

Round-trip delay of the packet, in milliseconds.

dispersion

Measure, in milliseconds, of how scattered the time offsets have been from a given time server.

jitter

Estimated time error, in milliseconds, of the Cisco Unity Express clock measured as an exponential average of RMS time differences.

reftime

Local time, in time-stamp format, when the local clock was last updated. If the local clock has never been synchronized, the value is zero.

org

Local time, in time-stamp format, at the peer when its latest NTP message was sent. If the peer becomes unreachable, the value is zero.

rec

Local time, in time-stamp format, when the latest NTP message from the peer arrived. If the peer becomes unreachable, the value is zero.

xmt

Local time, in time-stamp format, at which the NTP message departed the sender.

filtdelay

Round-trip delay, in seconds, between the peer clock and the local clock over the network between them.

filtoffset

Offset, in seconds, of the peer clock relative to the local clock.

filtdisp

Maximum error, in seconds, of the peer clock relative to the local clock over the network between them. Only values greater than zero are possible.


Related Commands

Command
Description

show ntp servers

Displays a list of NTP servers and their current states.

show ntp source

Displays the primary time source for an NTP server.


show ntp servers

To display a list of Network Time Protocol (NTP) servers and their current states, use the show ntp servers command in Cisco Unity Express EXEC mode.

show ntp servers

Syntax Description

This command has no keywords or arguments.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.1.2

This command was introduced on the Cisco Unity Express network module (NM) and advanced integration module (AIM) for both Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.


Usage Guidelines

This command displays a list of NTP servers, their states, and a summary of the remote peers associated with each server.

Examples

The following is sample output for the show ntp servers command:

se-10-0-0-0# show ntp servers

remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*10.100.10.65 127.127.7.1    8 u  933 1024  377    0.430   -1.139   0.158
space reject,       x falsetick,       . excess,          - outlyer
+ candidate,        # selected,        * sys.peer,        o pps.peer

Table 46 describes the significant fields shown in the display.

Table 46 show ntp servers Field Descriptions

Field
Description

remote

IP address of the remote server.

refid

Server's current time source.

st

Hop count (stratum) to the remote server.

t

Type of peer. Valid values are:

l—Local

u—Unicast

m—Multicast

b—Broadcast

when

Time when the last packet was received.

poll

Polling interval, in seconds.

reach

Peer reachability status history, in octal. Each bit is set to 1 if the server is reached during a polling period and is set to 0 otherwise. The value 377 indicates that the last 8 attempts were good.

delay

Round-trip delay of the packet, in milliseconds.

offset

Time difference between the client and the server, in milliseconds.

jitter

Estimated time error, in milliseconds, of the Cisco Unity Express clock measured as an exponential average of RMS time differences.

(tally code)

The character preceding the remote IP address indicates the status of the association in the clock selection process. Valid values are:

space  Reject: Peer is discarded as unreachable.

x  Falsetick: Peer is discarded as a false tick.

.   Excess: Peer is discarded as not among the ten closest peers.

-   Outlier: Peer is discarded as an outlier.

+  Candidate: Peer selected for possible synchronization.

#  Selected: Almost synchronized to this peer.

*  Sys.peer: Synchronized to this peer.

o  PPS.peer: Synchronized to this peer on the basis of a pulse-per-second signal.


Related Commands

Command
Description

ntp server

Configures the NTP server.

show ntp associations

Displays a list of association identifiers and peer statuses for an NTP server.

show ntp source

Displays the time source for an NTP server.


show ntp source

To display the time source for a Network Time Protocol (NTP) server, use the show ntp source command in Cisco Unity Express EXEC mode.

show ntp source [detail]

Syntax Description

detail

(Optional) Displays detailed information about the NTP servers.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.1.2

This command was introduced on the Cisco Unity Express network module (NM) and advanced integration module (AIM) for both Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.


Usage Guidelines

This command displays the chain of NTP servers back to their primary time source, starting from the local host.

Examples

The following is sample output for the show ntp source command:

se-10-0-0-0# show ntp source

127.0.0.1: stratum 9, offset 0.000015, synch distance 0.03047
10.100.10.65: stratum 8, offset -0.001124, synch distance 0.00003

Table 47 describes the significant fields shown in the display.

Table 47 show ntp source Field Descriptions

Field
Description

(first field)

IP address of the host.

stratum

Server hop count to the primary clock source. Valid values are:

0—Unspecified

1—Primary clock reference

2-255—Secondary reference via NTP

offset

Time offset between the host and the local host, in seconds.

synch distance

Host synchronization distance, which is the estimated error relative to the primary source.


The following is sample output for the show ntp source detail command:

se-1-100-5-2# show ntp source detail

server 127.0.0.1, port 123
stratum 9, precision -17, leap 00
refid [10.10.10.65] delay 0.00012, dispersion 0.00000 offset 0.000011
rootdelay 0.00058, rootdispersion 0.03111, synch dist 0.03140
reference time:      af4a3ff7.926698bb  Thu, Mar 11 1993 14:47:19.571
originate timestamp: af4a4041.bf991bc5  Thu, Mar 11 1993 14:48:33.748
transmit timestamp:  af4a4041.bf90a782  Thu, Mar 11 1993 14:48:33.748

server 10.10.10.65, port 123
stratum 8, precision -18, leap 00
refid [172.16.7.1] delay 0.00024, dispersion 0.00000 offset -0.001130
rootdelay 0.00000, rootdispersion 0.00003, synch dist 0.00003
reference time:      af4a402e.f46eaea6  Thu, Mar 11 1993 14:48:14.954
originate timestamp: af4a4041.bf6fb4d4  Thu, Mar 11 1993 14:48:33.747
transmit timestamp:  af4a4041.bfb0d51f  Thu, Mar 11 1993 14:48:33.748


Table 48 describes the significant fields shown in the display.

Table 48 show ntp source detail Field Descriptions 

Field
Description

server

IP address of the host server.

port

Port number of the host server.

stratum

Server hop count to the primary clock source. Valid values are:

0—Unspecified

1—Primary clock reference

2-255—Secondary reference via NTP

precision

Precision of the clock, in seconds to the power of two.

leap

Two-bit code warning of an impending leap second to be inserted in the NTP time scale. Valid values are:

00—No warning

01—Last minute was 61 seconds

10—Last minute was 59 seconds

11—Alarm condition (clock not synchronized)

refid

IP address of the peer selected for synchronization.

delay

Round-trip delay of the packet, in milliseconds.

dispersion

Measure, in milliseconds, of how scattered the time offsets have been from a given time server.

offset

Time offset between the host and the local host, in seconds.

rootdelay

Total round-trip delay, in seconds, to the primary reference source at the root of the synchronization subnet.

rootdispersion

Maximum error, in seconds, relative to the primary reference source at the root of the synchronization subnet.

synch dist

Host synchronization distance, which is the estimated error relative to the primary source.

reference time

Local time, in time-stamp format, when the local clock was last updated. If the local clock has never been synchronized, the value is zero.

originate timestamp

Local time, in time-stamp format, at the peer when its latest NTP message was sent. If the peer becomes unreachable, the value is zero.

transmit timestamp

Local time, in time-stamp format, when the latest NTP message from the peer arrived. If the peer becomes unreachable, the value is zero.


Related Commands

Command
Description

show ntp associations

Displays a list of association identifiers and peer statuses for an NTP server.

show ntp servers

Displays a list of NTP servers and their current states.


show ntp status

To display statistics for the Network Time Protocol (NTP) server, use the show ntp status command in Cisco Unity Express EXEC mode.

show ntp status

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Examples

The following is sample output for the show ntp status command:

se-10-0-0-0# show ntp status

NTP reference server 1:       10.100.6.9
Status:                       sys.peer
Time difference (secs):       3.268110005008586E8
Time jitter (secs):           0.17168384790420532

Table 49 describes the significant fields shown in the display.

Table 49 show ntp status Field Descriptions

Field
Description

NTP reference server 1

IP address of the NTP server.

Status

Status of the peer association in the clock selection process. Valid values are:

Reject: Peer is discarded as unreachable.

Falsetick: Peer is discarded as a false tick.

Excess: Peer is discarded as not among the ten closest peers.

Outlier: Peer is discarded as an outlier.

Candidate: Peer selected for possible synchronization.

Selected: Almost synchronized to this peer.

Sys.peer: Synchronized to this peer.

PPS.peer: Synchronized to this peer on the basis of a pulse-per-second signal.

Time difference (secs)

Difference in seconds between the system clock and the NTP server.

Time jitter (secs)

Estimated time error, in seconds, of the Cisco Unity Express clock measured as an exponential average of root mean square (RMS) time differences.


Related Commands

Command
Description

clock timezone

Sets the local time zone.

ntp server

Specifies the NTP server for Cisco Unity Express.

show clock detail

Displays clock statistics.


show phone-authentication configuration

To display the VoiceView Express phone authentication parameters, use the show phone-authentication configuration command in Cisco Unity Express EXEC mode.

show phone-authentication configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on Cisco Unified Communications Manager. This command is not available on the AIM in release 2.3 and earlier.

The phone authentication service on Cisco Unity Express handles VoiceView Express authentication requests from the IP phones during the playback and recording of voice messages and greetings. This service is available only when Cisco Unity Express is working with Cisco Unified CME.

This service is enabled by default and cannot be disabled.

If you are integrating Cisco Unity Express with Cisco Unified CME and your network has multiple IP phone services that need authentication, then Cisco Unity Express must act as the primary authentication service and must relay non-Cisco Unity Express service requests to other servers.

Two URLs must be configured:

The Cisco Unified CME authentication URL must point to Cisco Unity Express. This URL has the format http://cue-ip-address/voiceview/authentication/authenticate.do.

The Cisco Unity Express fallback authentication URL must point to the third-party fallback server. This URL has the format http://servername/path/filename. Authentication requests from non-Cisco Unity Express services are relayed to this third-party server.

Examples

The following is sample output for the show phone-authentication configuration command:

se-10-0-0-0# show phone-authentication configuration

Authentication service URL:        http://cuehost/voiceview/authentication/authenticate.do
Authentication Fallback Server URL:  http://172.16.10.10/auth-server/authenticate.asp

Table 50 describes the significant fields shown in the display.

Table 50 show phone-authentication configuration Field Descriptions

Field
Description

Authentication service URL:

Cisco Unified CME authentication service URL that points to Cisco Unity Express.

Authentication Fallback Server URL:

URL of the Cisco Unity Express fallback server.


Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview

Enters VoiceView Express configuration mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show voiceview configuration

Displays all VoiceView Express configuration parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


show privileges

To display a list of available privileges on the system, use the show privileges command in Cisco Unity Express EXEC mode.

show privileges

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Release
Modification

2.1

This command was introduced.


Examples

The following is sample output for the show privileges command:

se-10-0-0-0# show privileges

System privileges

Privilegeid          Description
superuser
ManagePrompts
broadcast
ManagePublicList
ViewPrivateList

Table 51 describes the significant fields shown in the display.

Table 51 show privileges Field Descriptions

Field
Description

Privilegeid

Name of privilege.

Description

Text description of the privilege.


Related Commands

Command
Description

groupname

Configures a Cisco Unity Express group.


show processes

To display subsystem status and statistics for the CUE module, use the show process command in Cisco Unity Express EXEC mode.

show processes [cpu | memory]

Syntax Description

cpu

(Optional) Displays CPU time.

memory

(Optional) Displays process memory usage.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.0

This command was introduced on the Cisco Unity Express network module.


Usage Guidelines

The output of this command will be most useful to technical support personnel diagnosing problems.

Examples

The following is sample output for the show processes command:

se-10-0-0-0# show processes

STATE                    HEALTH   CMD             
online                   alive    syslog-ng       
online                   alive    platform_config 
online                   alive    rbcp            
online                   alive    trace           
online                   alive    cli             
online                   alive    ntp             
online                   alive    ldap            
online                   alive    superthread     
online                   alive    sql             
online                   alive    http            
online                   alive    ccn             
online                   alive    probe           
online                   alive    downloader      
online                   alive    dns             
online                   alive    usermanager     
online                   alive    ccn_config      
online                   alive    backuprestore   
online                   alive    smtp            

The following is sample output for the show processes cpu command:

se-10-0-0-0# show processes cpu

Uptime (secs):                953302.54
User time (secs):             2352.6
Kernel time (secs):           38.14
Idle time (secs):             950911.8

The following is sample output for the show processes memory command:

se-10-0-0-0# show processes memory

   VSZ   RSS   SHR   PVT    RD    RW   EXE   DAT   STK  %PVT CMD             
 12176  1256   988   268     0   220   780   244    12   0.1 syslog-ng       
 20028  1148   928   220     0   296   772    36    44   0.1 platform_config 
 11840   964   756   208     0   220   684    36    24   0.1 rbcp            
 14076   956   748   208     0   208   688    44    16   0.1 trace           
  2080  1084   980   104     0    56   896   116    16   0.0 monitor         
 20320  1264  1000   264     0   304   852    76    32   0.1 ntp             
 11808  1008   824   184     0   284   676    36    12   0.1 probe           
 21256  2096   888  1208     0   352   684  1032    28   0.5 downloader      
 19292  3676  2476  1200     0   932  1772   912    60   0.5 ldap            
 17040     0     0     0     0     0     0     0     0   0.0 sql             
 58992 39248  2056 37192     0   664  2988 34864   732  15.2 superthread     
 58560 38616  2900 35716     0   580  4020 33524   492  14.6 http            
 81824 45188  2820 42368     0   516  4016 39336  1320  17.3 ccn             
 58992 39248  2056 37192     0   664  2988 34864   732  15.2 smtp            
 35912 22128  1896 20232     0   556  2920 18444   208   8.3 cli 


Table 52 describes the fields shown in the show processes command output.

Table 52 show process Field Descriptions

Field
Description

State

There are two possible states:

online—The subsystem is ready to handle requests.

ready-to-go-online—The subsystem is ready, but the main processing system has not brought the subsystem online.

Health

There are two possible health conditions:

alive—The primary thread of the process exists.

dead—The primary thread of the process does not exist. Usually, a dead primary thread will cause the subsystem to restart.

CMD

The name of the subsystem.


Table 53 describes the fields shown in the show processes cpu command output.

Table 53 show process cpu Field Descriptions

Field
Description

Uptime (secs)

The number of seconds since the last reboot.

User time (secs)

The number of seconds since the last reboot that the system has spent executing nonprivileged code.

Kernel time (secs)

The number of seconds since the last reboot that the system has spent executing privileged code.

Idle time (secs)

The number of seconds since the last reboot that the system spent idle.


Table 54 describes the fields shown in the show process memory command output.

Table 54 show process memory Field Descriptions

Field
Description

VSZ

The size of the process address space, in kilobytes.

RSS

The amount of physical memory, in kilobytes, in use by the process.

SHR

The portion of RSS, in kilobytes, that is shared with other processes.

PVT

The portion of RSS, in kilobytes, that is private to this process.

RD

Size of file-mapped, read-only data memory, in kilobytes.

RW

Size of file-mapped, read-write data memory, in kilobytes.

EXE

Size of file-mapped, read-only executable memory, in kilobytes.

DAT

Size of non-stack, non-file mapped, read-write memory, in kilobytes.

STK

Size of native thread stacks. Non-file-mapped, read-write memory.

%PVT

The percentage of RSS that is private to this process.

CMD

The name of the subsystem.


Related Commands

Command
Description

show memory

Displays memory information for the CUE module.


show remote cache

To display the contents of the least recently used (LRU) cache, use the show remote cache command in the Cisco Unity Express EXEC mode.

show remote cache

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Examples

The following example displays the list of subscribers in the remote cache.

se-10-0-0-0# show remote cache

Remote user cache is enabled
ID           LOCATION  EXTENSION    LAST ACCESSED TIME
3014001        sjc     5555         Tue Sep 21 10:38:28 PDT 2004
6661005        nyc     1111         Tue Sep 21 14:55:11 PDT 2004

Table 55 describes the significant fields shown in the display.

Table 55 show remote cache Field Descriptions

Field
Description

ID

Location ID of the remote subscriber.

LOCATION

Location name of the remote subscriber.

EXTENSION

Extension of the remote subscriber.

LAST ACCESSED TIME

The most recent date and time when the remote subscriber was accessed.


Related Commands

Command
Description

remote cache enable

Enables the LRU cache on the local system.


show remote user detail

To display the details of a specific remote subscriber that is configured on the local system, use the show remote user detail command in Cisco Unity Express EXEC mode.

show remote user detail username username

Syntax Description

username username

Name of the remote subscriber.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Examples

The following example displays the details for remote subscriber User Anyone:

se-10-0-0-0# show remote user detail username useranyone

Full Name: User Anyone
First Name: User
Last Name: Anyone
Nick Name: 
Extension: 84444
Location Id: sjc

Related Commands

Command
Description

remote username location

Configures a remote subscriber on the local Cisco Unity Express system.

show remote userss

Displays all remote subscribers configured on the local system.


show remote users

To display the details of all remote subscribers that are configured on the local system, use the show remote users command in Cisco Unity Express EXEC mode.

show remote users

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Examples

The following example displays a list of all configured remote subscribers on the local system:

se-10-0-0-0# show remote users

user1
user2
user3
user4

Related Commands

Command
Description

remote username location

Configures a remote subscriber on the local Cisco Unity Express system.

show remote user detail

Displays details for a specific remote subscriber configured on the local system.


show restriction-table

To display information about the specified restriction tables, use the show restriction-table command in Cisco Unity Express EXEC mode.

show restriction-table [table-name | all]

Syntax Description

table-name

Display the specified restriction table.

all

Display all restriction tables in the system.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the specified restriction tables.

Examples

The following is sample output for the show restriction-table table-name command:

se-10-0-0-0# show restriction-table fax-restriction

Restriction Table:        fax-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes

Table 56 describes the significant fields shown in the display.

Table 56 show restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

restriction delete

Deletes a restriction table.

restriction dial-string preference

Specifies a dial string for a restriction table

restriction max-digits

Specifies the maximum number of digits for a restriction table.

restriction min-digits

Specifies the minimum number of digits for a restriction table.

voicemail fax restriction

Associates a restriction table with the fax feature.

voicemail live-record restriction

Associates a restriction table with the live-record feature.

voicemail live-reply restriction

Associates a restriction table with the live-reply feature.

voicemail non-subscriber restriction

Associates a restriction table with the non-subscriber message delivery feature.

voicemail notification restriction

Associates a restriction table with the message notification feature.


show running-config

To display the current running configuration, use the show running-config command in Cisco Unity Express EXEC mode.

show running-config [paged]

Syntax Description

paged

(Optional) Displays enough output to fill the current viewing screen.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays the running configuration stored in flash memory.

Use the paged keyword to display the output in screen-length pages.

Examples

The following is sample output for the show running-config command:

se-10-0-0-0# show running-config

Generating configuration:


! Timezone Settings
clock timezone America/Los_Angeles

! hostname
hostname se-10-0-0-0

! Domain Name
ip domain-name localdomain
! DNS Servers
ip name-server 10.100.10.130

ntp server 10.100.6.9

groupname Administrators create
groupname sales create
groupname tech create

username user1 create
username user2 create
username user3 create
username user4 create
username user5 create
username user6 create
username user7 create
username user8 create
username user9 create
username user1 phonenumber "2004"
username user2 phonenumber "2005"
username user4 phonenumber "2008"
username user6 phonenumber "2006"
username user7 phonenumber "2001"
username user8 phonenumber "2012"
username user9 phonenumber "2002"

groupname Administrators member user4
groupname Administrators member user6
groupname sales member user1
groupname sales member user9

backup server url "ftp://172.16.0.1/ftp" username "" password ""

ccn application autoattendant
 description "Auto Attendant"
 enabled
 maxsessions 8
 script "aa.aef"
 parameter "MaxRetry" "3"
 parameter "operExtn" "0"
 parameter "welcomePrompt" "AAWelcome.wav"
 end application

ccn application ciscomwiapplication
 description "ciscomwiapplication"
 enabled
 maxsessions 8
 script "setmwi.aef"
 parameter "strMWI_OFF_DN" "8001"
 parameter "strMWI_ON_DN" "8000"
 parameter "CallControlGroupID" "0"
 end application

ccn application voicemail
 description "voicemail"
 enabled
 maxsessions 8
 script "voicebrowser.aef"
 parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/
 parameter "uri" "http://localhost/voicemail/vxmlscripts/login.
 end application

ccn engine
 end engine

ccn subsystem sip
 gateway address "10.100.6.9"
 end subsystem

ccn trigger sip phonenumber 6700
 application "autoattendant"
 enabled
 locale "en_ENU"
 maxsessions 8
 end trigger

ccn trigger sip phonenumber 6800
 application "voicemail"
 enabled
 locale "en_ENU"
 maxsessions 8
 end trigger

voicemail default mailboxsize 3000
voicemail mailbox owner "user1" size 3000
 description "User 1"
 end mailbox

voicemail mailbox owner "user2" size 3000
 description "User 2"
 end mailbox

voicemail mailbox owner "user3" size 3000
 description "User 3"
 end mailbox

voicemail mailbox owner "user4" size 3000
 description "User 4"
 end mailbox

voicemail mailbox owner "user5" size 3000
 description "User 5"
 end mailbox

voicemail mailbox owner "user6" size 3000
 description "User 6"
 end mailbox

voicemail mailbox owner "user7" size 3000
 description "User 7"
 end mailbox

voicemail mailbox owner "user8" size 3000
 description "User 8"
 end mailbox

end

Related Commands

Command
Description

copy ftp

Copies network FTP server data to another location.

copy running-config

Copies the running configuration to another location.

copy startup-config

Copies the startup configuration to another location.

copy tftp

Copies network TFTP server data to another location.

erase startup-config

Deletes the startup configuration.

show startup-config

Displays the startup configuration.

write

Copies the running configuration to the startup configuration.


show security detail

To display the system-wide password and PIN settings, use the show security detail command in Cisco Unity Express EXEC mode.

show security detail

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.1

This command was introduced.

3.0

This command was modified to display new parameters for system-wide passwords and PINs.


Examples

The command output may look similar to the following:

se-10-0-0-0# show security detail

Password Expires:         true
Password Age:             60 days
Password Length (min):    5
Password Length (max):    32
Password Lockout:         Disabled                           
Password History Depth:   1                                  
PIN Expires:              true
PIN Age:                  45 days
PIN Length (min):         4
PIN Length (max):         16
Pin Lockout:              Disabled                           
PIN History Depth:        1 

The following example shows the values when password expiration and the PIN length are reset to the system default values:

se-10-0-0-0# show security detail

Password Expires:         false
Password Length (min):    3
Password Length (max):    32
Password Lockout:         Disabled                           
Password History Depth:   1                                  
PIN Expires:              false
PIN Age:                  45 days
PIN Length (min):         3
PIN Length (max):         16
Pin Lockout:              Disabled                           
PIN History Depth:        1 

Table 57 describes the fields shown in the show security detail command output.

Table 57 show security detail Field Descriptions 

Field
Description

Password Expires

Indicates if password expiration is turned on.

Password Age

Maximum number of days for which subscribers' passwords are valid.

Password Length (min)

Minimum number of characters for all subscribers' passwords.

Password Length (max)

Maximum number of characters for all subscribers' passwords.

Password Lockout

Indicates if password lockout is turned on.

Password History Depth

Indicates the number of previous passwords the system remembers.

PIN Expires

Indicates if password expiration is turned on.

PIN Age

Maximum number of days for which subscribers' PINs are valid.

PIN Length (min)

Minimum number of digits for all subscribers' PINs.

PIN Length (max)

Maximum number of digits for all subscribers' PINs.

PIN Lockout

Indicates if PIN lockout is turned on.

PIN History Depth

Indicates the number of previous PINs the system remembers.


Related Commands

Command
Description

security password

Configures password length and expiry time for the local system.

security pin

Configures PIN length and expiry time for the local system.


show security ssh

To display a list of configured SSH (Secure Shell) servers and their fingerprints, use the show security ssh known-hosts command in Cisco Unity Express EXEC mode.

show security ssh known-hosts

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show security ssh known-hosts command in Cisco Unity Express EXEC mode to display a list of configured SSH servers and their fingerprints. These fingerprints are used to perform SSH server authentication.

Examples

The following is sample output for the show security ssh known-hosts command:

se-10-0-0-0# show security ssh known-hosts

192.168.138.208 ssh-rsa  a5:3a:12:6d:e9:48:a3:34:be:8f:ee:50:30:e5:e6:c3
172.16.103.231 ssh-rsa  5c:31:00:89:04:ed:2e:fc:bd:eb:26:23:cd:24:c0:b6

This output shows the following information:

Hostname or IP address of the SSH server.

Whether the MD5 (Message-Digest algorithm 5) fingerprint is for a SSH server's host key that was created using the DSA (Digital Signature Algorithm) or RSA encryption algorithm.

MD5 fingerprint string

Related Commands

Command
Description

backup server authenticate

Retrieves the fingerprint of the backup server's host key.

security ssh

Configures the MD5 (Message-Digest algorithm 5) fingerprint of the SSH (Secure Shell) server's host key.


show smtp server

To display the settings for the SMTP server, use the show smtp server command in Cisco Unity Express EXEC mode.

show smtp server

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.


Examples

The following is sample outputs for the show smtp server command:

se-10-0-0-0# show smtp server

SMTP Server: 172.16.1.1
Authentication: Required
Username: smtp123

The following example displays the output when authentication is not required.

se-10-0-0-0# show smtp server

SMTP Server: 10.10.5.12
Authentication: Not Required

The following example displays the error message if the SMTP server is not configured.

se-10-0-0-0# show smtp server

SMTP Server is not configured.

Table 58 describes the significant fields shown in the display.

Table 58 show smtp server Field Descriptions

Field
Description

SMTP Server:

Hostname or IP address of the SMTP server.

Authentication:

Status of authentication requirement for the SMTP server.

Username:

Authentication user ID of the SMTP server.


Related Commands

Command
Description

smtp server address

Configures the SMTP server for message notification to text devices.


show software

To display characteristics of the installed software, use the show software command in Cisco Unity Express EXEC mode.

show software {directory | download server | licenses | packages | versions}

Syntax Description

directory

Displays the software directory.

download server

Displays the IP address of the FTP server.

licenses

Displays the terms and limits of the purchased license for the system.

packages

Displays the configured Cisco Unity Express application packages.

versions

Displays the current versions of the configured software and applications.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.0

This command was updated for the Cisco Unity Express network module.


Examples

The following is sample output for the show software command:

se-10-0-0-0# show software download server

Download server URL is: ftp://172.16.0.1/ftp

se-10-0-0-0# show software licenses

Core:
 - application mode: CME
 - total usable system ports: 8

Voicemail/Auto Attendant:
 - max system mailbox capacity time: 6000
 - max general delivery mailboxes: 20
 - max personal mailboxes: 100

Languages:
 - max installed languages: unlimited
 - max enabled languages: 1

se-10-0-0-0# show software packages

Installed Packages:
 - Core (Integrated Voice Services - Core)
 - Auto Attendant (Integrated Voice Services - Auto Attendant)
 - Voice Mail (Integrated Voice Services - Voice Mail)
 - Boot Loader (Service Engine Bootloader)

Installed Languages:
 - US English (English language pack)

se-10-50-10-125# show software versions 

Installed Packages:
Software Version: 3.0.1
 - Installer  3.0.1.0
	- Thirdparty 2.3.1.0
	- Bootloader (Primary) 2.1.14
	- Infrastructure  2.3.2.0
	- Global 3.0.1.0
	- Service Engine license 2.1.2.0
	- Auto Attendant  3.0.0.12
	- Voice Mail 10.2.3.1.0
	- Bootloader (Secondary) 2.1.15.0
	- Core  2.4.0.1
	- GPL Infrastructure  2.2.1.0 

Installed Plug-ins: 

 - CUE Voicemail Language Support 3.0.0.0
	- CUE Voicemail Brazilian Portuguese 3.0.0.0
	- CUE Voicemail US English 3.0.0.0

Related Commands

Command
Description

show ccn application

Displays the configured applications.

show voicemail

Displays properties configured for the voice-mail system.

voicemail default

Configures default values for the voice-mail application.


show software directory

To display directory information for software download and downgrade files, use the show software directory command in Cisco Unity Express EXEC mode.

show software directory {download | downgrade}

Syntax Description

download

Displays download directory information.

downgrade

Displays downgrade directory information.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.0

This command was introduced.


Examples

The following is sample output for the show software directory download command:

se-10-10-0-0# show software directory download

KBytes  Directory
27347   /dwnld/pkgdata

Directory listings

Directory: /dwnld/pkgdata

total 27347
drwxrwxr-x    2 root     daemon        136 Oct 18 19:30 .
drwxrwxr-x    4 root     daemon        136 Oct 18 19:30 ..
-rw-rw-r--    1 root     root     27857860 Oct 18 19:31 cue-vm-upgrade.2.1
-rw-rw-r--    1 root     root       113161 Oct 18 19:30 cue-vm.2.1.pkg
se-10-0-0-0#

The following is sample output for the show software directory downgrade command:

se-172-16-0-0# show software directory downgrade

KBytes  Directory
6154    /dwnld/dwngrade

Directory listings

Directory: /dwnld/dwngrade

total 6154
drwxrwxrwx    3 root     daemon        184 Nov  3 17:22 .
drwxrwxr-x    4 root     daemon        360 Nov  3 17:22 ..
-rw-rw-r--    1 root     daemon        227 Oct 28 18:42 .uninstall_work_order
-rw-rw-r--    1 root     daemon    6286628 Oct 28 18:42 add_files.fhdr
drwxrwxr-x    2 root     daemon         48 Nov  3 17:22 tmp
se-10-0-0-0#

Related Commands

Command
Description

show ccn application

Displays the configured applications.

show voicemail

Displays properties configured for the voice-mail system.

voicemail default

Configures default values for the voice-mail application.


show startup-config

To display the current startup configuration, use the show startup-config command in Cisco Unity Express EXEC mode.

show startup-config [paged]

Syntax Description

paged

(Optional) Displays enough output to fill the current viewing screen.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays the startup configuration stored in flash memory.

Examples

The following is sample output for the show startup-config command:

se-10-0-0-0# show startup-config

! This adds all the platform CLI commands
!

! hostname
hostname se-10-0-0-0

! Domain Name
ip domain-name localdomain

! DNS Servers
ip name-server 10.100.10.130

! Timezone Settings
clock timezone America/Los_Angeles
end

Related Commands

Command
Description

copy ftp

Copies network FTP server data to another location.

copy running-config

Copies the running configuration to another location.

copy startup-config

Copies the startup configuration to another location.

copy tftp

Copies network TFTP server data to another location.

erase startup-config

Deletes configuration data.

show running-config

Displays the running configuration.

write

Copies the running configuration to the startup configuration.


show system language

To display which language the system is configured to use and/or a list of the languages available, use the show system language command in Cisco Unity Express EXEC mode.

show system language {preferred | installed}

Syntax Description

preferred

The language the system is using.

installed

The languages that are available for use.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced in Cisco Unity Express.


Usage Guidelines

Use this command to see which language versions of Cisco Unity Express are available and/or which of them is currently the set language.

Each language is displayed as two pairs of two-character codes, the first lowercase, the second uppercase. The first pair of characters designates the language and the second pair of characters designates the area where the language is spoken, for example, en_GB for British English. On the same line as each pair of codes is the full name of the language and the product version.

Examples

The following example illustrates the use of the show system language preferred command:

se-10-0-0-0# show system language preferred 
Preferred Language: en_US 

The following example illustrates the use of the show system language installed command:

se-10-0-0-0# show system language installed 
Installed Languages: 
it_IT - Italian (Italian language pack) (2.3.0.0) 
es_ES - European Spanish (Spanish language pack) (2.3.0.0) 
en_US - US English (English language pack) (2.3.0.0) 
fr_FR - European French (French language pack) (2.3.0.0) 
ga_IE - Gaelic Irish English (Gaelic Irish language pack) (2.3.0.0) 
es_CO - Latin American Spanish (Latin American Spanish language pack) (2.3.0.0) 
es_MX - Mexican Spanish (Mexican Spanish language pack) (2.3.0.0) 
fr_CA - Canadian French (Canadian French language pack) (2.3.0.0) 
en_GB - British English (British English language pack) (2.3.0.0) 
da_DK - Danish (Danish language pack) (2.3.0.0) 
pt_BR - Brazilian Portuguese (Brazilian Portuguese language pack) (2.3.0.0) 
de_DE - German (German language pack) (2.3.0.0) 
ko_KR - Korean (Korean language pack) (2.3.0.0) 
zh_CN - Mandarin Chinese (Mandarin Chinese language pack) (2.3.0.0) 
ja_JP - Japanese (Japanese language pack) (2.3.0.0)

Related Commands

Command
Description

system language preferred

Configures the system language.


show trace buffer

To display a list of events in memory, use the show trace buffer command in Cisco Unity Express EXEC mode.

show trace buffer [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Displays only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events being captured in the memory buffer. Use this command to monitor trace events set for debugging. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace buffer command:

se-10-0-0-0# show trace buffer

Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show begin

Begins the output of any show command from a specified string.

show exclude

Filters a show command output so that it excludes lines that contain a particular regular expression.

show include

Filters a show command output so that it displays only lines that contain a particular regular expression.


show trace store

To display a list of events from the atrace.log file, use the show trace store command in Cisco Unity Express EXEC mode.

show trace store [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Displays only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module (NM) and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events saved in the atrace.log file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace store command:

se-10-0-0-0# show trace store

Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show begin

Begins the output of any show command from a specified string.

show exclude

Filters a show command output so that it excludes lines that contain a particular regular expression.

show include

Filters a show command output so that it x displays only lines that contain a particular regular expression.

show logs

Displays a list of the log files.

show trace store-prev

Displays a list of events from the atrace.log.prev file.


show trace store-prev

To display a list of events from the atrace.log.prev file, use the show trace store-prev command in Cisco Unity Express EXEC mode.

show trace store-prev [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Display only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module (NM) and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events being captured in the atrace.log.prev file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace store-prev command:

se-10-0-0-0# show trace store-prev

Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show begin

Begins the output of any show command from a specified string.

show exclude

Filters a show command output so that it excludes lines that contain a particular regular expression.

show include

Filters a show command output so that it displays only lines that contain a particular regular expression.

show logs

Displays a list of the log files.

show trace store

Displays a list of events from the atrace.log file.


show user detail username

To display the configured details for a specific subscriber, use the show user detail username command in Cisco Unity Express EXEC mode.

show user detail username username

Syntax Description

username

Name of the subscriber whose configuration details should be displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communication Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

3.0

This command was modified to also display the fax extension assigned to a user.


Usage Guidelines

This command displays subscribers who were configured using either the Cisco Unity Express EXEC mode or Cisco Unity Express configuration mode of the username command.

Examples

The following is sample output for the show user detail username command.

se-10-0-0-0# show user detail username user1

Full Name:          User 1
First Name:
Last Name:          user1
Nickname:           user1
Phone:              2004
Phone(E.164):
Fax:					2004
Language:           en_ENU

Table 59 describes the significant fields shown in the display.

Table 59 show user detail username Field Descriptions 

Field
Description

Full Name

Full name of the subscriber.

First Name

First name of the subscriber.

Last Name

Last name of the subscriber.

Nickname

Optional nickname of the subscriber.

Phone

Extension or telephone number assigned to the subscriber.

Phone (E.164)

11-digit telephone number assigned to the subscriber.

Fax

Fax extension assigned to the subscriber.

Language

Language used for prompts for this subscriber.


Related Commands

Command
Description

show users

Displays a list of usernames.

username (configuration)

Configures a Cisco Unity Express subscriber.


show user profiles

To display a list of notification profiles configured for a subscriber, use the show user profiles command in Cisco Unity Express EXEC mode.

show user profiles username user-id

Syntax Description

username user-id

ID of the subscriber whose notification profiles are displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.3

This command was introduced.


Examples

The following are sample outputs for the show user profiles command:

se-10-0-0-0# show user profiles username user3

vm-notif-profile

Related Commands

Command
Description

username profile (phone devices)

Configures message notifications for a subscriber's cell phone.

username profile email

Configures message notifications for a subscriber's e-mail.

username profile num-pager

Configures message notifications for a subscriber's numeric pager.

username profile text-pager

Configures message notifications for a subscriber's text pager.


show users

To display a list of configured subscribers, use the show users command in Cisco Unity Express EXEC mode.

show users

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays an alphabetical list of all subscribers who were configured using either the Cisco Unity Express EXEC version or the Cisco Unity Express configuration version of the username command.

Examples

The following example lists the subscribers configured in the voice-mail system:

se-10-0-0-0# show users

user1
user2
user3
user4
user5
user6
user7
user8
user9

Related Commands

Command
Description

show user detail username

Displays the configuration details for a specific subscriber.

username (configuration)

Configures a Cisco Unity Express subscriber.


show version

To display the versions of the Cisco Unity Express hardware components, use the show version command in Cisco Unity Express EXEC mode.

show version

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

The compact flash information was added to the display.


Usage Guidelines

This command displays a list of the installed Cisco Unity Express hardware components with their versions and serial numbers.

Examples

The following example lists the hardware components for a Cisco Unity Express system:

se-10-0-0-0# show version

CPU Model:                    Pentium III (Coppermine)
CPU Speed (MHz):              498.677
CPU Cache (KByte):            256
Chassis Type:                 C3745
Chassis Serial:               JMX0633L3RW
Module Type:                  NM
Module Serial:                JAB0552066P
CF info:                      HITACHI_DK23DA-20

Table 60 describes the significant fields shown in the display.

Table 60 show version Field Descriptions 

Field
Description

CPU Model:

Model of the Cisco Unity Express module CPU.

CPU Speed (MHz):

CPU speed, in MHz.

CPU Cache (KByte):

Size of the CPU cache, in KB.

Chassis Type:

Type of chassis of the Cisco Unity Express module.

Chassis Serial:

Serial number of the chassis.

Module Type:

Type of the installed Cisco Unity Express module.

Module Serial:

Serial number of the Cisco Unity Express module.

CF Info:

Brand of the Cisco Unity Express module.


Related Commands

Command
Description

show software

Displays the version numbers of the installed Cisco Unity Express software components.


show voicemail

To display the properties of the voice-mail system, use the show voicemail command in Cisco Unity Express EXEC mode.

show voicemail {detail {mailbox | user} name | limits | mailboxes [idle number-of-days] | usage | users}

Syntax Description

detail {mailbox | user} name

Displays the details for a general delivery mailbox or a subscriber with the name value. For a general delivery mailbox, use the owner's name, not the name of the group.

limits

Displays default values for all mailboxes.

mailboxes

Displays all configured mailboxes and their current storage status.

idle number-of-days

(Optional) Displays all configured mailboxes that have been inactive for at least the specified number of days.

usage

Displays how much of the voice-mail system's capacity has been used or configured.

users

Lists all the local voice-mail subscribers.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3). The idle keyword was added.

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.1

Broadcast information was added to the displays of the mailboxes and usage options.

2.3

Number of messages scheduled for future delivery was added to the mailboxes and detail mailbox options.

3.0

Number of faxes was added to the mailboxes and detail mailbox options.


Usage Guidelines

If the subscriber specified with the name value has a personal mailbox and is the owner of a general delivery mailbox, the show voicemail detail mailbox command displays the details for each of the subscriber's mailboxes.

Examples

The following are samples of output for the show voicemail command:

se-10-0-0-0# show voicemail detail mailbox tech

Owner:                                  /sw/local/groups/tech
Type:                                   General Delivery
Description:
Busy state:                             idle
Enabled:                                enabled
Mailbox Size (seconds):                 3000
Message Size (seconds):                 60
Play Tutorial:                          true
Space Used (seconds):                   0
Fax Enabled:                            true
Total Message Count:                    6
New Message Count:                      2
Saved Message Count:                    0
Future Message Count:                   1
Deleted Message Count:                  3
Fax Message Count:                      1
Expiration (days):                      30
Greeting:                               standard
Created/Last Accessed:                  Oct 15 2003 04:38:28 GMT+00:00

se-10-0-0-0# show voicemail detail mailbox user1

Owner:                                  /sw/local/users/user1
Type:                                   Personal
Description:                            user1
Busy state:                             idle
Enabled:                                enabled
Mailbox Size (seconds):                 3000
Message Size (seconds):                 60
Play Tutorial:                          true
Space Used (seconds):                   0
Fax Enabled:                            true
Total Message Count:                    12
New Message Count:                      3
Saved Message Count:                    3
Future Message Count:                   2
Deleted Message Count:                  4
Fax Message Count:                      1
Expiration (days):                      30
Greeting:                               standard
Zero Out Number:                        1234
Created/Last Accessed:                  Nov 05 2003 04:38:28 GMT+00:00

Table 61 describes the significant fields shown in the displays.

Table 61 show voicemail detail mailbox Field Descriptions

Field
Description

Owner

Pathname of the mailbox space. For a general delivery mailbox, this is not the name of the group owner.

Type

Type of mailbox (general or personal).

Description

Optional description of the mailbox.

Busy state

Current activity state of the mailbox.

Enabled

Indicates whether the mailbox is available to receive calls.

Mailbox Size (seconds)

Configured size of the mailbox, in seconds.

Message Size (seconds)

Permitted maximum message storage size, in seconds.

Play Tutorial

Indication of whether the voice-mail tutorial plays on the subscriber's first entry into the mailbox.

Space Used (seconds)

Number of seconds used for currently stored messages.

Fax Enabled

Indicates whether the mailbox is able to receive faxes from a fax gateway.

Total Message Count

Number of all stored messages in the mailbox.

New Message Count

Number of new messages in the mailbox.

Saved Message Count

Number of saved messages in the mailbox.

Future Message Count

Number of messages scheduled for future delivery.

Deleted Message Count

Number of messages deleted from the mailbox.

Fax Message Count

Number of faxes in the mailbox.

Expiration (days)

Maximum number of days for which messages can be stored in the mailbox.

Greeting

Type of active greeting (standard or alternate).

Zero Out Number

Extension dialed when a caller presses 0 from the auto-attendant application to reach the operator.

Created /Last Accessed

Date when the subscriber profile was created or the last time the profile was accessed.


The following is sample output for the show voicemail limits command:

se-10-0-0-0# show voicemail limits

Default Mailbox Size (seconds):         3000
Default Caller Message Size (seconds):  60
Maximum Recording Size (seconds):       900
Default Message Age (days):             30
System Capacity (minutes):              3600
Default Prompt Language:                en_ENU
Operator Telephone:                     1000
Maximum Broadcast Size (seconds):       300
Broadcast Message Age (days):           30
Broadcast Message MWI:                  disabled
Play Caller Id:                         disabled
Mandatory Message Expiry:               disabled
Mailbox Selection:                      last-redirect

Table 62 describes the significant fields shown in the display.

Table 62 show voicemail limits Field Descriptions

Field
Description

Default Mailbox Size (seconds)

Configured size of any new mailbox, in seconds.

Default Caller Message Size (seconds)

Permitted maximum message storage size in any new mailbox, in seconds.

Maximum Recording Size (seconds)

Maximum length of a subscriber's outgoing greeting, in seconds.

Default Message Age (days)

Maximum number of days for which messages can be stored in any new mailbox.

System Capacity (minutes)

Maximum storage minutes for all messages and greetings in the system.

Default Prompt Language

Language used for voice-mail prompts.

Operator Telephone

Extension or telephone number for the voice-mail operator.

Maximum Broadcast size (seconds)

Maximum length of a broadcast message, in seconds.

Broadcast Message Age (days)

Maximum number of days for which broadcast messages can be stored.

Broadcast Message MWI

Status of lighting the MWI when a voice mailbox receives a broadcast message.

Play Caller ID

Status of playing caller ID information for incoming voice-mail messages.

Mandatory Message Expiry

Status of system-wide mandatory message expiration.

Mailbox Selection

Mailbox in which a forwarded call's message is stored.


The following is sample output for the show voicemail mailboxes command:

se-10-0-0-0# show voicemail mailboxes

OWNER             MSGS NEW SAVE DEL BCST FUTR  FAX  MSGTIME MBXSIZE USED
user1             16   16   0    0   4   1     2    3000    3000    100%
user2             16   16   0    0   4   0     4    3000    3000    100%
user3             16   16   0    0   4   2     2    3000    3000    100%
user4             16   16   0    0   4   1     0    3000    3000    100%

Table 63 describes the significant fields shown in the display.

Table 63 show voicemail mailboxes Field Descriptions 

Field
Description

OWNER

Subscriber who has a configured mailbox. Other subscribers may be configured on the system, but only those with mailboxes appear on this list.

MSGS

Total number of messages currently in the owner's mailbox.

NEW

Number of new messages in the owner's mailbox.

SAVE

Number of saved messages in the owner's mailbox.

DEL

Number of deleted messages.

BCST

Number of broadcast messages in the owner's mailbox.

FUTR

Number of future messages waiting to be sent.

FAX

Number of faxes in the owner's mailbox.

MSGTIME

Total number of seconds used for messages in the owner's mailbox.

MBXSIZE

Size of the owner's mailbox, in seconds.

USED

Number of seconds used by the owner for messages.


The following is sample output for the show voicemail mailboxes idle command:

se-10-0-0-0# show voicemail mailboxes idle 7

OWNER                              IDLE MSGS MSGTIME MBXSIZE
"user1"                            11   0    0       3000
"user2"                            11   0    0       3000
"user3"                            11   0    0       3000
"user4"                            11   0    0       3000
"user5"                            11   0    0       3000

Table 64 describes the significant fields shown in the display.

Table 64 show voicemail mailboxes idle Field Descriptions

Field
Description

OWNER

User ID of the mailbox owner.

IDLE

Number of days for which the mailbox has been idle.

MSGS

Number of messages stored in the mailbox.

MSGTIME

Number of minutes of messages currently stored in the mailbox.

MBXSIZE

Maximum number of storage minutes for the mailbox.



The following is sample output for the show voicemail usage command:

se-10-0-0-0# show voicemail usage

personal mailboxes:                  120
general delivery mailboxes:          0
orphaned mailboxes                   0
capacity of voicemail (minutes):     6000
allocated capacity (minutes):        6000.0
total message time used (seconds):   7543
total message count:                 7001
average message length (seconds):    1.0774175117840308
broadcast message count:             4
networking message count:            0
greeting time used (seconds):        3
greeting count:                      1
average greeting length (seconds):   3.0
total time used (seconds):           7546
total time used (minutes):           125.76667022705078
percentage time used (%):            2
messages left since boot:            5
messages played since boot:          2
messages deleted since boot:         0

Table 65 describes the significant fields shown in the display.

Table 65 show voicemail usage Field Descriptions 

Field
Description

personal mailboxes

Number of configured personal mailboxes.

general delivery mailboxes

Number of configured general delivery mailboxes.

orphaned mailboxes

Number of orphaned mailboxes.

capacity of voicemail (minutes)

Maximum number of storage minutes for the voice-mail system.

allocated capacity (minutes)

Number of storage minutes allocated for the voice-mail system.

total message time used (seconds)

Number of seconds currently used for all messages.

total message count

Number of messages currently stored in all mailboxes.

average message length (seconds)

Average length of all voice messages, in seconds.

broadcast message count

Number of broadcast messages currently stored.

networking message count

Number of recorded network messages.

greeting time used (seconds)

Number of seconds used for all mailbox greetings.

greeting count

Number of recorded greetings.

average greeting length (seconds)

Average length of all greetings, in seconds.

total time used (seconds)

Total seconds used for all messages and greetings.

total time used (minutes)

Total minutes used for all messages and greetings.

percentage used time (%)

Percentage of total minutes used compared to the allocated capacity.

messages left since boot

Number of messages left by all callers to all voice mailboxes, including general-delivery mailboxes (GDMs), since the last software reload.

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