System Release Notes for IP Telephony: Cisco Collaboration Systems Release 10.0(1)
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Contents
- System Release Notes for IP Telephony: Cisco Collaboration Systems Release 10.0(1)
- Overview
- Tested Functionality
- Feature Testing
- Upgrade Paths
- New and Changed Features
- Cisco Unified Communications Manager
- Cisco Prime Collaboration
- Cisco Unified Contact Center Express
- Cisco MediaSense
- Cisco Emergency Responder
- Cisco Unified Attendant Console Advanced Version 10.0.1.10
- Cisco Unity Connection
- Cisco Unity Express
- Cisco Unified IP Phone Support
- Cisco Virtualization Experience Clients
- Cisco TelePresence
- Cisco UC Integration for IBM Sametime
- Cisco UC Integration for Microsoft Lync
- Cisco Unified Communications for RTX
- Cisco Desktop Collaboration Experience DX650
- Cisco Jabber for Android
- Cisco Jabber for iPad
- Cisco Jabber for iPhone
- Cisco Jabber for Mac
- Cisco Jabber for Windows
- Cisco Unified Computing System C-Series Rack Server
- Cisco IOS Extended Maintenance Deployment 15.3(3)M1
- System Requirements
- End-of-Sale Components
- Deployment Considerations
- Latest Software Upgrades and Licenses
- Software Version Matrix
- Related Documentation
- System Documentation
- Managed Services Documentation
- Product Documentation
- Limitations and Restrictions
- Important Notes
- Cisco Unified Contact Center Express Compatibility Considerations
- Secure SIP Trunk Security Profile Considerations
- Open Caveats
- Troubleshooting
- Documentation and Service Requests
System Release Notes for IP Telephony: Cisco Collaboration Systems Release 10.0(1)
Note
From Release 10.0 onward, Cisco Unified Communications System is re-branded to Cisco Collaboration Systems to better reflect the Collaboration products included in the solution.
Overview
As part of its standard methodology Cisco Systems performs system-wide testing of the Cisco Collaboration family of products to supplement the product-level testing performed on each Cisco Collaboration product.
A major deliverable of the Systems Release and Cisco Collaboration Systems testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.
For information about component software releases for Cisco Collaboration Systems Release 10.0(1), see System Requirements. Software compatibility data for all Cisco Collaboration Systems releases, as well as updated compatibility information for this release, is available from the Cisco Collaboration Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgsca
This document focuses on the IP telephony components of Cisco Collaboration Systems testing. Information about contact center components that were tested for Cisco Collaboration Systems is available at: http://cisco.com/go/unified-techinfo.
This document provides release notes for the testing conducted on systems including the following types of components:
Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unified Survivable Remote Site Telephony (SRST), Cisco TelePesence Video Communication Server, and Cisco Business Edition 6000
Server applications, such as Cisco Emergency Responder, Cisco Unified Communications Manager IM and Presence Service, and Cisco Unified Attendant Console
Conferencing components, such as Cisco Unified MeetingPlace, Cisco WebEx Meetings Server, and Cisco Unified Videoconferencing
Voicemail and unified messaging components, such as Cisco Unity Connection and Cisco Unity Express
Devices (endpoints) and clients, such as Cisco Unified IP Phones 6900, 7800, 7900, 8900, and 9900 Series, Cisco Unified Communications for RTX, Cisco Desktop Collaboration Experience DX600 Series, and Cisco UC Integration™ for Microsoft Lync
Network Management devices, such as Cisco Prime Collaboration
Communications infrastructure devices, such as Cisco Integrated Services Routers, Cisco Unified Border Element, adaptors, and switches
Note
For a more complete description of IP telephony components included in Collaboration Systems Release 10.0(1), see New and Changed Features.
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.Tested Functionality
Feature Testing
The system-wide testing of IP telephony functionality for Cisco Collaboration Systems Release 10.0(1) included the following features:
Administrator Common Identity Single Sign-on
Single Sign-on and Cross Launch with Prime Collaboration
Common In-meeting Experience / One Touch Video Conferencing
Unified Management – Provisioning and Assurance
Microsoft Lync Interop
Video on Hold
ISR 4451-X gateway for PSTN, RSVP, and Media Resources
IPv6 SIP Line and Trunks
Upgrade Paths
The system-wide testing of IP telephony functionality for Cisco Collaboration Systems Release 10.0(1) included the following upgrade path:
New and Changed Features
Cisco Collaboration Systems Release 10.0(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Collaboration is centered on the latest Unified Communications Manager release.
The following sections provide brief overviews of new and enhanced features, and links to release note documentation, for Cisco Collaboration Systems Release 10.0(1) major components.
Cisco Unified Communications Manager
Cisco Unified Communications Manager Release 10.0(1) includes new features and changes to functionality in the following areas:
2048 bits Certificate Support and has 256 Algorithm Support
Acknowledgment in AuditLog
AuditLog Viewer
Call Dusting
Call Home Configuration
Call Secure Status Policy
Caller-Specific Music On Hold
Certificate Revocation Check
Cisco AXL Web Service enabled by default
Cisco Prime Collaboration Deployment
Cisco TelePresence Video Conferencing Resources
Cisco User Data Services
CMC and FAC For Mobility Originated Calls
Commercial Cost Avoidance
Common Cluster Topology
Common Serviceability
Common User Management
Confidential Access Levels
Configurable RTP and SRTP Port Ranges
Configurable Set of Nonpreemptable Numbers
Configure phone presence for Unified Communications Manager outside of cluster
Computer Telephony Integration Support for Cluster-wide Call Park
Computer Telephony Integration Video Support
Dial-via-Office Reverse Voicemail Policy
Enhanced Location Call Admission Control Support for Cisco Extension Mobility Cross Cluster
Flexible DSCP Marking and Video Promotion
Gateway Recording and Media Forking
Global Dial Plan Replication
IM and Presence Service Group chat and persistent chat configuration
IM and Presence Service Group Chat System Administration
IM and Presence Service IM Addressing for Multiple Domains
IM and Presence Service Oracle Database Support
Feature Group Template Support for the User Synced from Directory
IPMA and Softkey Template Support
IPv6 Enterprise Parameters
IPv6-only and Dual Stack SIP Endpoints
IPv6: Mobility support
iX Channel MTP Transparency
Locale Installer Modifications to Package New Locale Prompts with TAPS Plugin
Mobility Billing
Multiple Codecs in SDP Answer
Non-SRTP Call Blocking
Plug and Play Feature
Remote Lock/Wipe
Removal of ASCII Fields
Routing Enhancements
SAML Single Sign On (Administrator interface)
Security-By-Default Enhancements
Self Care User Options
Self-Provisioning
Session Description Protocol Transparency
Session Persistency
Session Timer with Update
Single-Step IP Address and Hostname Change
Universal Line Template
User Agent and Server Headers
Video Codec Support
Video on Hold
Video QoS Reservation
Wireless LAN Profiles
Wi-Fi Hotspot Profile
For detailed information about changes to Cisco Unified Communications Manager, see New and Changed Information for Cisco Unified Communications Manager, Release 10.0(1), and for information on Release 10.0(1), see Release Notes for Cisco Unified Communications Manager, Release 10.0(1) at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Cisco Prime Collaboration
Cisco Prime Collaboration Release 10.0(1) includes the following new features and changes to functionality:
For more information about features and functionality, see Release Notes for Cisco Prime Collaboration Release 10.0(1) at:
http://www.cisco.com/en/US/products/ps12363/prod_release_notes_list.html
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express 10.0(1) includes the following new features and changes to functionality:
Cisco Finesse
Live Data Reports
Unified CCX Home Agent
Unified Contact Center Express Configuration API
E.164 Support - Plus Sign Support to Dial an International Number
Caller ID Support
New CLI Commands
Make REST Call Step in Unified CCX Editor
SSL HTTPS Connection
Hostname Change Support
OVA Template Changes
Licensing Changes
Java Telephony Application Programming Interface (JTAPI) Logging
Enhanced Security API (ESAPI)
Upgrade Simplification
Virtual Only Deployments
Deprecation of Historical Reporting Client
For information about features and functionality, see Release Notes for Cisco Unified Contact Center Express Release 10.0(1) at:
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-release-notes-list.html
Cisco MediaSense
Cisco MediaSense Release 10.0(1) includes the following new features and changes to functionality:
- Video on Hold with Cisco Communications Manager 10.0(1) and later
- Video in Queue with Remote Expert Solution 1.9 and later
- Video Greetings with Cisco Unity Connection 10.0(1) and later
- Search and Play enhanced to perform advanced compound searches
- Cisco Finesse gadget for Searching and Playback of recordings in the Cisco Unified Contact Center Express installations
- New 4 vCPU OVA for mid size installs
For more information about features and functionality, see Release Notes for Cisco MediaSense Release 10.0(1) at:
http://www.cisco.com/en/US/products/ps11389/prod_release_notes_list.html
Cisco Emergency Responder
Cisco Emergency Responder Release 10.0(1) includes the following new features and changes to functionality:
Cisco Unified Communication Manager Release 10.0
License management through Prime License Manager
Partial tracking and licensing of endpoints
E.164 Dial Plan
SNMPv3 for Location Discovery, including secure SNMP v3 communication to LAN switches and Unified CM
New voice LAN switches
For more information about features and functionality, see Release Notes for Cisco Emergency Responder Release 10.0(1) at:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html
Cisco Unified Attendant Console Advanced Version 10.0.1.10
Cisco Unified Attendant Console Advanced Version 10.0.1.10 includes the following new features and changes to functionality:
A single product, replacing the Cisco Unified Attendant Console Business, Enterprise, and Premium Editions available under version 9.x
Support for Cisco Unified Communications Manager 7.1(5) to 10.0(1)
Support for Cisco Unified Presence (CUP)Server 7.1(5) to 10.0(1)
Manually add contacts to Personal Directory Groups
Share Personal Directory Groups with other attendants
Out of Hours Routing functionality that can be defined for each queue to supersede Working days and Night Service functionality
For more information about features and functionality, see Release Notes for Cisco Unified Attendant Console Advanced Version 10.0.1.10 at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unity Connection
Cisco Unity Connection Release 10.0(1) includes the following new features:
Security Assertion Markup Language Single Sign-On (SAML SSO) Access
HTTP(S) Networking
Tenant Partitioning
Support for Playing Message Status on Reply and Reply-All
Support for Playing Recipient List on Reply-All when Number of Recipients are Below Maximum
API Features
Cisco Unity Connection Release 10.0(1) includes the following changes to functionality:
Additional Requirements for Unity Connection 10.0(1)
Hardware Support for Unity Connection 10.0(1)
Installing a New Unity Connection 10.0(1) Server
Upgrading an Existing Unity Connection Server to 10.0(1)
Cisco Unity Connection operates with the Prime License Manager. For more information about Prime License Manager, see the Prime License Manager User Guide at:
For information about features and functionality for Cisco Unity Connection, see Release Notes for Cisco Unity Connection Release 10.0(1) at:
http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html
Cisco Unity Express
Cisco Unity Express 8.6(7) includes the following new features and changes to functionality:
For information about features and functionality, see Release Notes for Cisco Unity Express at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html
Cisco Unified IP Phone Support
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps7193/prod_release_notes_list.html.
- Cisco Unified IP Phone 6900 Series features
Configurable Maximum Number of Calls and Busy Trigger
Web Access Disabled by Default
Call Waiting Ring
Debug Phone
HTTPS
Show Calling ID and Calling Number
Electronic Hookswitch
Minimum Ring Volume
Secure EMCC
TVS and Security by Default
E-SRST Service Improvements
IPv6 Support for SIP
Peer Firmware Sharing
PSTN Mode
Save Volume Change
Serviceability for SIP Endpoints
Show Call Duration in Call History
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps10326/prod_release_notes_list.html.
High-quality, full-featured voice communications
High-resolution, graphical, pixel-based, white-backlit grayscale displays, and context-sensitive soft keys
Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
Full wideband capability throughout the handset, headset, and speakerphone for clear audio
Choice of models with 2, 4, or 16 programmable line keys
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps13220/prod_release_notes_list.html.
- Cisco Unified IP Phone 7900 Series features
For more information, see the Release Notes at http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html.
- Cisco Unified Wireless IP Phone 792x Series features
Clear Call History Confirmation
7926G J2ME Memory Increase
792x USB Driver Support for Microsoft Windows
Dock Icon Support for Cisco Unified Wireless IP Phone 7925G Desktop Charger
Timezone Support
XSI Audio Path Control
MIDlet Minimize to Background When Power On
For more information, see the Release Notes at http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html.
- Cisco Unified IP Conference Phone 8831 features
The Cisco Unified IP Conference Phone 8831 is a full-featured single line conference station that provides:
Voice Communication Over an IP Network
Access to Network Data, XML Applications, and Web-based Services.
Online Customizing of Conference Station Features and Services from the User Options Web Pages
Seamless Firmware Upgrade
For more information about the Cisco Unified IP Conference Phone 8831, see http://www.cisco.com/en/US/products/ps12965/tsd_products_support_series_home.html.
- Cisco Unified IP Phones 8941 and 8945 features
- Cisco Unified IP Phones 8961, 9951, and 9971 features
Actionable Incoming Call Alert
Call History Display Enhancement for Call Window
Custom Line filters
New Hardware Models
Prompt for Barge
Audio-Only Lock Icon
Configurable DF Bit
CGI CallInfo and LineInfo
Conference and Transfer Enhancement
Configurable Font Size
Hide Softkeys in Full Screen Video Mode
Hold or Resume Toggle from Hard Key
One Button to Access Call History
Unique cBarge Call Instance ID
Cisco IP Manager Assistant Support
Separate Audio and Video Mute
Softkey Template
URI Dialing Enhancement
Assured Services for SIP
Call IDDisplay Consistency for cBarge across Shared Line
CGI ModelInfo
Confidential Access Level
Configurable RTP/SRTP Port Range
Configurable TLS Resumption Timer
CTL and ITL Status Display and Report
E-SRST Service Improvements
FIPS 140-2 Level 1 Compliance
Gateway Recording For SIP
Hide Wi-Fi UI Setting
IPv6
Line State Display Enhancement
RTCP Always On
Separate Video and Audio Port Range configuration
Serviceability for SIP Endpoints
Unified Font Size Enhancement
For more information, see the Release Notes at the http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
For a detailed description of SIP Firmware Release 9.4(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) at:
http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
Cisco Virtualization Experience Clients
Cisco Virtualization Experience Client 6215 includes the following new features and changes to functionality:
Firefox Browser 21.0
Citrix ICA Client 12.1.6 support
VMware View Client 2.1 support
In non-Cisco VXME implementations, the thin client is no longer restricted to thinuser access only. You can now log into the device using administrator credentials. However, with Cisco VXME installed, the device remains restricted to thinuser access only.
Cisco AnyConnect Secure Mobility Client 3.1
For more information about features and functionality, see Release Notes for Cisco Virtualization Experience Client 6215 Firmware Release 9.3 at:
http://www.cisco.com/en/US/products/ps11976/prod_release_notes_list.html
Cisco TelePresence
Cisco TelePresence includes the following features and components:
Cisco TelePresence Video Communication Server (VCS): integrates telepresence, high-definition (HD), and standard-definition (SD) video conferencing users into the same video meeting. Provides call control that registers Cisco TelePresence video endpoints in SIP or H323 mode. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html
Cisco TelePresence Server 7010: integrates as an SIP or H323 scheduled conference bridge with Cisco VCS. In addition to inbound calls, the server can place outbound calls to endpoints to add to the conference. For more information, go to: http://www.cisco.com/en/US/products/ps11397/index.html
Cisco TelePresence MCU MSE Series: delivers chassis-based, multimedia conferencing bridges that support SIP and H.323 endpoints. Registers natively to Cisco Unified Communications Manager as video adhoc bridge. Endpoints are able to invoke the bridge on demand. For more information, go to: http://www.cisco.com/en/US/products/ps11447/index.html
Cisco TelePresence ISDN Gateway: integrates IP and ISDN video networks with an ISDN gateway. Provides transparent communication with IP and ISDN video networks and devices, and with the Cisco VCS for call control and firewall traversal. For more information, go to: http://www.cisco.com/en/US/products/ps11448/index.html
Cisco TelePresence EX Series: provides full high-definition screen with vivid, life-like video. Includes simple touch-screen control and one-touch sharing of high-definition (HD) content. For more information, go to: http://www.cisco.com/en/US/products/ps11327/index.html
Cisco TelePresence System MXP Series: integrates multiple-party video calls using a Cisco TelePresence MCU and Cisco VCS. One-step PC plug-in facilitates simple, real-time, face-to-face collaboration from the desktop. For more information, go to: http://www.cisco.com/en/US/products/ps11381/index.html
Cisco UC Integration for IBM Sametime
Cisco UC Integration for IBM Sametime 9.5 includes the following new features and changes to functionality:
Native phone mode control for audio and video
Phone presence and control using XMPP
Click-to-call capability from IBM Sametime client
Integrated visual voicemail and conversation history
Enhanced collaboration
For information about features and functionality, see Release Notes for Cisco UC Integration for IBM Sametime Release 9.5 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucibmlotus/9_5/CIBM_BK_C1969786_00_cisco-uc-sametime-release-notes.html
Cisco UC Integration for Microsoft Lync
Cisco UC Integration™ for Microsoft Lync 9.2.5 includes the following new features and changes to functionality:
For information about features and functionality, see Release Notes for Cisco UC Integration for Microsoft Lync at:
http://www.cisco.com/en/US/products/ps11390/prod_release_notes_list.html
Cisco Unified Communications for RTX
Cisco Unified Communications for RTX 8.6(4) includes new features and changes to functionality
For information about the new features and functionality, see Release Notes for Cisco Unified Communications for RTX at:
http://www.cisco.com/en/US/products/ps11241/prod_release_notes_list.html
Cisco Desktop Collaboration Experience DX650
With the Cisco Desktop Collaboration Experience DX600 Series, midsize and enterprise companies can introduce new ways of communicating and collaborating throughout their organizations. The DX600 Series can help simplify workflows and boost the efficiency and productivity of employees.
The Cisco Desktop Collaboration Experience DX650 brings:
Always-on, highly secure, comprehensive communications delivered by Cisco Unified Communications Manager and Business Edition 6000, or Hosted Collaboration Solution
Integrated collaboration real-time web conferencing, video, and viewing of shared documents with Cisco WebEx
Cloud access for Cisco and third-party cloud applications and services, such as Cisco Finesse through an Android web browser
Complies with Android OS compatibility test suite to access third-party applications and develop applications
Centralize management in the same way as Cisco Unified IP Phones
For information about features and functionality, see Release notes for Cisco Desktop Collaboration Experience DX650 release 10.1(1)SR at:
http://www.cisco.com/en/US/products/ps12956/prod_release_notes_list.html
Cisco Jabber for Android
Cisco Jabber for Android Release 9.1(4) includes new features and changes to functionality:
For more information about features and functionality, see Release Notes for Cisco Jabber for Android at:
http://www.cisco.com/en/US/products/ps11678/prod_release_notes_list.html
Cisco Jabber for iPad
Cisco Jabber for iPad Release 9.6 includes the following new features and changes to functionality:
The application will now be known as Cisco Jabber Video for iPad starting with this release.
This release introduces interoperability for the default mobile SIP profile.
For more information about features and functionality, see Release Notes for Cisco Jabber Video for iPad Release 9.6 at:
http://www.cisco.com/en/US/products/ps12430/prod_literature.html
Cisco Jabber for iPhone
Cisco Jabber for iPhone Release 9.6 includes the following new features and changes to functionality:
Audio and video calling
Instant messaging
Availability status
Meeting escalations
Voice messaging
Simplified configuration
Directory Configuration
Voicemail Configuration
Phone Services Configuration
For more information about features and functionality, see Release Notes for Cisco Jabber for iPhone Release 9.6 at:
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/iPhone/9_5/JABI_BK_JDF7E7EA_00_jabber-iphone-release-notes-9-5.html#JABI_RF_W9CA5E97_00
Cisco Jabber for Mac
Cisco Jabber for Mac Release 9.2.1 includes the following new features and changes to functionality:
Video
- Medianet Metadata
For more information about features and functionality, see Release Notes for Cisco Jabber for Mac Release 9.2 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/mac/9.2.1/JABM_BK_RB00DFD5_00_release-notes-jabber-mac-9-2-1.html
Cisco Jabber for Windows
Cisco Jabber for Windows Release 9.6 includes the following new features and changes to functionality:For more information about features and functionality, see Release Notes for Cisco Jabber for Windows Release 9.6 at:
http://www.cisco.com/en/US/products/ps12511/prod_release_notes_list.html
Cisco Unified Computing System C-Series Rack Server
Cisco supports virtualization of Unified Communications components running on Unified Computing System C-Series Rack Servers.
For information about features and functionality, see Cisco UCS C-Series Rack Servers Release Notes , see http://www.cisco.com/en/US/partner/products/ps10493/prod_release_notes_list.html.
Cisco IOS Extended Maintenance Deployment 15.3(3)M1
Cisco IOS Extended Maintenance Deployment 15.3(3)M1 includes support for new hardware and software features.
For a detailed description of new and changed features for Cisco IOS Extended Maintenance Deployment 15.3(3)M1, see Release Notes for Cisco IOS Release 15.3M&T at:
http://www.cisco.com/en/US/partner/products/ps12745/prod_release_notes_list.html
System Requirements
This section provides information about system requirements for Cisco Collaboration Systems Release 10.0(1).
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Collaboration Systems release.
Cisco IP Video Phone E20 - End-of-Life/End-of-Sale Notice
Cisco Business Edition 3000 - End-of-Life/End-of-Sale Notice
Cisco Mobile for Nokia - End-of-Life/End-of-Sale Notice
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.
The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.htmlhttp://www.cisco.com/en/US/products/prod_end_of_life.html
For information about specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.html
Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Deployment Considerations
This section lists deployment considerations for Cisco Collaboration Systems Release 10.0(1). Note that not every rebuild is tested as part of the Cisco Collaboration Systems testing. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying Cisco Collaboration Systems in a customer environment, remember the following:
At the minimum, customers should deploy the software release recommended in:
For CSA, customers should use the latest engine and policy release. CSA software is available at:
For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at:
Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Collaboration Systems Release 10.0(1) components.
To launch the Product Upgrade Tool, go to:
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
To access the Cisco Agent Desktop Web licensing site, go to:
http://209.46.83.138/sws/WebLicensingInitial/InitialLicensePage.html
To download the latest software for all other components, go to:
Software Version Matrix
The following table lists the software release versions of both Cisco and third-party components used in the Cisco Collaboration Systems Release 10.0(1) system test.
Note
You can set up a virtualized environment by running Collaboration applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized
Note
For current Cisco Collaboration Systems Release 10.0(1) compatible component versions, refer to the Cisco Collaboration Compatibility Tool: http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.
Table 1 Software Release Versions in Cisco Collaboration Systems Release 10.0(1) for IP Telephony 10.0(1)/IOS 15.3(3)M1 or 15.2(4)M5 1
15.1(4)M72
10.0(1)/ IOS 15.3(3)M13 or 15.2(4)M5
15.1(4)M7 4
Cisco Business Edition 6000
10.0(1)
Cisco MediaSense
10.0(1)
Cisco Unified Communications Manager IM and Presence Service
Conferencing
Cisco TelePresence Management Suite (TMS) 14.3.2 Cisco TelePresence Management Suite Provisioning Extension 1.1 Cisco TelePresence Management Suite Extension for Microsoft Exchange 3.1.2 Cisco TelePresence Server 7010
3.1MR1
Cisco TelePresence MCU MSE Series
4.4 (3.57)
Cisco TelePresence ISDN GW 3241
2.1
Cisco MXE 5600 (Media Experience Engine)
1.3
Cisco TelePresence Multipoint Switch
1.9.2
Cisco TelePresence Conductor
XC2.2.1
Cisco WebEx Meetings Server
1.1.1.9A
Cisco WebEx Meetings for Android
3.5
Cisco WebEx Meetings for iPad and iPhone
5.0
Cisco WebEx Meetings
1.3
Cisco Unity Connection – Survivable Remote Site Voicemail
10.0(1)
Cisco IP Phones 7821, 7841, 7861
Firmware 10.1(1)
Cisco Unified IP Phones 7906G, 7911G, 7931G, 7941G, 7942G, 7945G, 7961G, 7962G, 7965G, 7970G, 7971G-GE, 7975G
Cisco Unified Wireless IP Phone 7926G
1.4(5.3)
Cisco TelePresence System 1000, 1100, 1300 Series, 3000 Series, 3200 Series
CTS 1.10
Cisco TelePresence System EX90 and Cisco TelePresence System EX60
TC 7.0.1
Cisco TelePresence System Profile Series
TC 7.0.1
Cisco TelePresence System Quick Set Series and Cisco TelePresence System Integrator C Series
TC 7.0.1
Cisco TelePresence MX200
TC 7.0.1
Cisco Unified IP Phone 8945
Firmware 9.3(4)
Cisco TelePresence System 1700 MXP
F 9.3.1
Cisco TelePresencce System 500-32, Cisco TelePresence System 1300-47
TX 6.1
Cisco TelePresencce System 500-37
CTS 1.10
Cisco Virtualization Experience Clients 6000 Series
Firmware 9.3
Cisco Virtualization Experience Clients
Firmware 9.2(1)
Cisco UC Integration for IBM Sametime
9.5
Cisco UC Integration for Microsoft Lync
9.2(5)
Cisco Unified Communications for RTX
8.6(4)
Cisco Unified Video Advantage
2.3(1)
Cisco Unified Communications Widgets
8.5 VVM
8.0 C2C
7.1(3)SR2 PD
Cisco IP Video Phone E20
TE 6.0.014 5
Cisco Desktop Collaboration Experience DX650
Firmware 10.1(1)
Cisco Unified IP Conference Phone 8831
9.3(3)
Cisco TelePresence System SX20 Quick Set
TC 7.0.1
Cisco TelePresence System Quick Set Series and Cisco TelePresence System Integrator C Series
TC 7.0.1
Wireless and Mobility
Cisco Aironet 3502 Access Point
AIR-WLC4400-K9-7-0-116-0-ER.aes
Cisco Aironet 1142 Access Point
AIR-WLC4400-K9-7-0-116-0-ER.aes
Cisco 4400 Series Wireless LAN Controllers
AIR-WLC4400-K9-7-0-230-0.aes
Cisco 5508 Wireless LAN Controller
AIR-CT5500-K9-7-2-103-0.aes
Client Applications
Cisco Jabber for Android
9.1(4)
Cisco Jabber for Mac
9.2(1)
Cisco Jabber for iPad
9.6
Cisco Jabber for iPhone
9.6
Cisco Jabber for Windows
9.6
Cisco Intrusion Prevention System (AIP-SSM, IDSM-2 Module, IPS-4200)
Cisco Prime Collaboration Assurance
10.0(1)
Cisco Prime Collaboration Deployment
10.0(1)
Licensing
Cisco Prime License Manager
610.0(1)
Communications Infrastructure Unified Computing System B200 M2, C200 M2, and C210 M2 (Unified Communications Virtualization)
Cisco UCS B-Series Blade Servers
2.0(3c)
Cisco UCS C-Series Rack-Mount Servers
1.4(3k)2
Cisco 2801, 2821, 2851, 3825, 3845 Integrated Services Router
Cisco Integrated Services Router 2901, 2911, 2921, 2951, 3925, 3945, 3925E, 3945E
Cisco 4451-X Integrated Services Router
IOS-XE 3.10
Cisco Unified Border Element Enterprise Edition for Cisco ISR Series
3.11.0S
Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series
Cisco Catalyst 6506, 6509 (voice access switch, supervisor 2/MSFC2)
Cisco Catalyst 6506, 6509 (core switch, supervisor 720)
15.1(2)SY
15.0(1)M (for SIP /MGCP / H.323) or 15.1(4)M (for secure SCCP)
Cisco VG248 (analog voice gateway)
1.3(2)
Cisco VG350 (analog voice gateway)
15.3(3)M1 or 15.2(4)M5
Cisco ATA 187 (analog telephony adaptor)
9.3(1)
Cisco VG202XM and VG204XM
15.3(2)T
Cisco SRE 910 Service Module
15.3(3)M1
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Cisco Unified Communications Manager
Enterprise 8.7.0i
1 For ISR-G2 devices2 For ISR-G1 devices3 For ISR-G2 devices4 For ISR-G1 devices5 Component does not support CTI OS based silent monitoring.6 In Collaboration Systems Release 10.0(1), Cisco Prime License Manager replaced Cisco Enterprise License Manager.
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.
Note
Product specific compatibility documents provide complete compatibility information between components.
Related Documentation
System Documentation
For high-level information about the Cisco Collaboration Systems, see Cisco Collaboration Systems Documentation at: http://www.cisco.com/go/unified-techinfo
See this content for additional information about the components tested and links to relevant product documentation for installation and configuration procedures.
The Cisco Collaboration Systems Description provides an overview of Cisco Collaboration Systems. It describes the Cisco Collaboration system-level approach, lists key features of the Cisco Collaboration components, and illustrates the various Cisco Collaboration deployment models.
For additional information about specific hardware recommendations or bills of material for each product, see System Requirements.
Product Documentation
The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
Limitations and Restrictions
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Search to find caveats of any severity for any release. Access the Bug Search at: https://tools.cisco.com/bugsearch/.
Cisco offers a Cisco Notification Service that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: http://www.cisco.com/cisco/support/notifications.html.
Note
Not all caveats documented in this section are applicable to the IP Telephony environment or deployment scenarios. They have been included for information purposes only.
Important Notes
This section includes important notes related to the testing of Cisco Collaboration Systems Release 10.0(1) for IP telephony and includes the following issues:
Cisco Unified Contact Center Express Compatibility Considerations
Unified CCX versions prior to 8.5(1) are not supported with Unified Communications Manager 9.0 or higher. You must upgrade Unified CCX to 8.5(1)SU3 or 9.0(1) before upgrading Unified Communications Manager to 9.0(1) or higher. For more information, see CSCts67056.
Secure SIP Trunk Security Profile Considerations
For a Cisco Extension Mobility Cross Cluster (EMCC) solution, a Secure SIP Trunk profile cannot be configured on the special EMCC SIP Trunk. This means that Transport Layer Security (TLS) will not be used to encrypt signaling for any calls that are initiated by the Home cluster to a Visiting cluster Local Route Group or PSTN gateway. For more information, see CSCtw76154.
Open Caveats
The table below lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Collaboration Systems Release 10.0(1) and previous releases, which were not resolved at the time this document was written.
For additional information about each defect, click on the linked caveat number in the Identifier column in the following table to access the Bug Toolkit.
Table 3 Open Caveats TMS incorrectly reporting CTS Endpoint status as not registered to CUCM
H264 FU-A packet drops in ASA 5510
Jabber windows Video freezes when Call hold on 9971 via trunked CME
Spurious RTMT unregistered phones alerts (Jira Case# SVC - 693)
SIP call transfer is disabled on TS
Held resources are getting released until after ~30 seconds in conductor
Phone inventory report cannot be scheduled for a particular domain.
In pkt-drop n/w EX60 drops Tx-resln to QCIF and finally stops TX video
Device attempts to upgrade to the build it's already on
TE 4.1.3 does not seem to change the session interval on 422 Server resp
SX20(h323) registered to VCS touch does not change to "conference"
5HS: TC endpoint not re-registering after call preservation mode
Endpoint in conference gets unregistered while in Call preservation mode
5HS: TCSW does not attempt re-provision when clustered VCS-e goes down
Home EX endpoint loses provision to VCS-E
OBTP INVITE received on C20 end point after transfer
Flash of Black Screen on WET call
A noisy tone when start a voicemail and press hold/resume
Need to replace ASA external-facing cert for AnyConnect VPN Phones
5HS: Start BFCP session to CTS500-32/37/ CTS3000 - video freezes
Video call to x60 drops after 10 to 16 minutes error Code 41
The call would not be disconnected after hanging up the handset
EX90 calls are audio-only
CPCM should have domain in /etc/hosts for SSO sp.xml to use FQDN
Screen flicker while on call
Multiple scroll bars when using Firefox
Alpha IPv6 devices fail to register
Intermittent HTTP 500 error - SSO
EX60 is unregistered; SIP "inactive"
Alpha TC devices unregistered with blank URI fields
Assurance Device Work Center shows CiscoTX9000 as Communications Manager
"Cannot open Packages database ..." error on console post L2 upgrade
Call to system() is hanging
CP-78xx Calls disconnect after one minute
Taking a Screenshot crashes System UI
5HS: Conferencing initiated by TC client external to the enterprise does
After a phone call the phone has no voice for apps and touch tone
Bug 3115 - VPN does not return after system freeze
Phone became unresponsive after erasing TFTP server
XCP Router restart notification after upgrade to 10.0
9971 video starts to tear across the screen irregularly
Call drop during call manager reboot
High CPU and CodeYelllow when Device registration exceed Max limit
9971 VPN phones fail VPN phone authentication
9971 IP phones fail Phone VPN authentication
SOAP log collection service went down for few seconds
Phone contrast is not working as expected
Time wrong on 7841 phone
Cannot add ESXi host to PCD when running Hypervisor Edition
Phone not handle remote-party-id with domain name correctly
RT froze when using VPN over wireless and testing UC video greetings
Client Crashes consitently over VPN on a TS bridge with presentation
Paired BT headset (PLT_Legend) causes interaction problem with FUJ
CUCM Backup failing due to interop issues with windows2008 and SMB
V6 endpoints hold-resume call over V6-SIP-DO fail, if MOH not avail
RT rebooted during webex meeting call
5HS: VCS control segmentation fault in x8.1 RC2
Not able to download log via CLI
ILS to stop updating remoteuripattern table if replication is restarted
Fuji: Add logs to Contacts & BluetoothPhoneClient to debug BZ-3380
DRS Backups fail Intermittently with JSCH Exception
Upgrade failed for CUCM
9971 with extension mobility - cannot log out
Quick User Phone Add Fails
DRFFailure alarms seen even though backup reported success on history
Old root certificate is being synced, overwriting the current root cert
APK's setup as services was not download from CUCM
VCS ET_NET core dumps x8.1 RC3
Speed dials with pause don't work
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Collaboration Systems Release for IP telephony, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt1001/Introduction_to_Troubleshooting.htm
Documentation and Service Requests
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
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