Change History
This table lists changes made to this guide. Most recent changes appear at the top.
Change |
See |
Date |
---|---|---|
Initial Release of Document for Release 12.0(1) |
January, 2019 |
|
Added a note for Unified CM-based silent monitoring not supported on secondary lines. |
Single-line Versus Multi-Line Behavior. |
|
Updated documentation for new interface for CCE Admin tool. Also added new deployment types and updated Precision Queue Reports. | Web Based CCE Administration: Updated navigation details and relevant information for new CCE Admin Tool.
Deployment Type: Added new deployment types. Precision Queue Reports: Updated information in Precision Queue Reports. |
|
Added the Add Users to Local Security Group topic to UCCE Enterprise Agents chapter. |
||
Added Business Hours configuration. |
Web Based CCE Administration |