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You can create and manage all connections and groups of connections using the Cisco Unified Application Environment Administration. Connections include: Cisco Unified Communications Manager clusters, Cisco Unified Presence servers, Cisco Unified Media Engines, device pools, H.323 gateways, IETF SIP proxy servers, and Nuance servers.
This chapter includes these topics:
This section includes these topics:
•Viewing and Searching for Connections
•Viewing and Searching for Device Pools
To view the list of connections, or to search for a particular connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connections page appears.
Table 7-1 describes the information provided.
|
|
---|---|
Connection Name |
IP address or hostname of the connection |
Connection Type |
Connection type |
Step 3 To search for or view connections, do the following:
•To search for a connection, enter the connection name or partial name with an asterisk (*) as a wildcard to denote numbers and letters in the Filter box, then click Search.
•To view connections details, click on the connection name.
Note This selection appears only when you have created device pools in your system.
To view the list of device pools, or to search for a particular device pool, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Device Pools. The Device Pool page appears.
Table 7-9 describes the information provided.
|
|
---|---|
Device Pool Name |
Name of the device pool |
Device Pool Type |
Type of device pool |
Step 3 To view, edit, add, delete, or search for devices in the device pool, see Managing Devices in a Device Pool
To add a connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Select the connection you want to add as shown in Table 7-3.
Step 4 Click Next.
Before you can add the following device pools, you must create a Cisco Unified Communications Manager cluster that has a first node (publisher) and subsequent node (subscriber) with CTI enabled:
•CTI Route Point
•CTI Device Pool
•Monitored CTI Device Pool
Before you can define the following device pools, you much create a Cisco Unified Communications Manager cluster that has a first node (publisher) and subsequent node (subscriber) with Call Control enabled:
•SCCP Device Pool
•SIP Device Pool
Procedure
Step 1 Select the type of device pool you want to add:
•SCCP Device Pool—See Creating an SCCP Device Pool
•CTI Device Pool—SeeCreating a CTI Device Pool
•Monitored CTI Device Pool—See Creating a Monitored CTI Device Pool
•CTI Route Point—See Creating a CTI Route Point
•SIP Device Pool—See Creating a SIP Device Pool
Step 2 Click Go.
To create an SCCP device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-4.
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
To create a CTI device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-5.
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
To create a monitored CTI device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-6.
Step 3 Click Save. A page appears with two tabs indicating the pool was successfully added.
Step 4 To add devices to a device pool, see Managing Devices in a Device Pool
Note•Cisco Unified Application Environment 8.5 supports monitoring of upto 10,000 CTI devices.
•The devices, to be monitored, are divided between two different pools. Each pool is configured to monitor 5,000 devices with a different user.
•The maximum CTI devices a pool can monitor is 5,000.
To create a CTI route point, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-7.
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
To create a SIP device pool, follow these steps:
Procedure
Step 1 From the Choose Domain list, select the domain, then click Go.
Step 2 Enter the values as described in Table 7-8.
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
This section includes these topics:
•Viewing and Editing Device Pool Details l
•Adding Devices to a Device Pool
•Searching for Devices in a Device Pool
•Deleting Devices From a Device Pool
To view or edit device pool details, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool. A page with two tabs appears. The Details tab includes the information described in Table 7-9
Step 3 To edit the details, click Edit., and enter your changes.
To add a device to the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool.
Step 3 Click the Devices tab.
Step 4 Click Edit. A new page appears
Step 5 Under Add One Device, enter the name of the device, then click Submit.
To search for a device in the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool. A new page appears with two tabs: Details and Devices.
Step 3 Click the Devices tab.
Step 4 In the `Search for device by' drop-down list, select either Device Name or Directory Number.
Step 5 In the `for' field, enter either the device name or the directory number.
Step 6 In the `that are' field, select the device status from the drop-down list, then click Go.
To delete a device from the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool.
Step 3 Click the Devices tab.
Step 4 Select the box next to the name of the device you want to delete, then click Delete.
The Cisco Unified Media Engine is used when the Cisco Unified Application Server hosts applications that use media capabilities. The Cisco Unified Media Engine software must be activated and licensed.
You can also create groups of Cisco Unified Media Engines, and configure an application and associate each partition of the application with a particular group. This enables the application server to automatically use the correct Cisco Unified Media Engine for a given application partition, and potentially load balance as needed when the group contains more than one Cisco Unified Media Engine.
To add a Cisco Unified Media Engine, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-10.
Step 2 Click Save.
The Cisco Unified Communication Manager is a a multipurpose telephony server that supports SCCP and CTI. When creating a Cisco Unified Manager cluster, you must always define a first node (publisher).
This section contains these topics:
•Adding the First Node (Publisher)
To add a the first node, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-11.
Step 2 Click Save.
Step 3 Enter the values as described in Table 7-12.
Step 4 Click Save.
To add subsequent (subscriber) nodes to the cluster, use these steps
Procedure
Step 1 Click Add Node.
Step 2 Enter the values as described in Table 7-12.
Step 3 Click Save.
To add a Cisco Unified Presence, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-13.
Step 2 Click Save.
Use this procedure to add an H.323 gateway if you are not adding a Cisco Unified Communications Manager cluster. Otherwise, use Adding a Cisco Unified Communications Manager Cluster, and select Call Control to automatically create a gateway.
To add an H.323 gateway, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-14.
|
|
---|---|
Name |
Name of gateway |
Address |
IP address of gateway |
Description |
Description of gateway |
Step 2 Click Submit.
To add an IETF SIP Proxy server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-15.
Step 2 Click Submit.
To add a Nuance server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-16.
|
|
---|---|
Host |
Hostname or IP address of the server |
Port |
Port for the server |
Step 2 Click Save.
To add a Nuance License server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-17.
|
|
---|---|
Host |
Hostname or IP address of the server |
Port |
Port for the server |
Step 2 Click Save.
To delete a connection, follow these steps:
Note You cannot delete an H.323 gateway or a SIP domain from a Cisco Unified Communications Manager if the Call Control field is selected. You will need to edit the Cisco Unified Communications Manager connection by unchecking the Call Control field.
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Select the check box next to the connection name, then click Delete.
To delete a device pool, follow these steps:
Procedure
Note This selection appears only when you have created device pools in your system.
To delete a device pool, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Device Pools. The Device Pool page appears.
Step 3 Select the box next to the name of the device pool you want to delete, then click Delete.
To delete a Cisco Unified Communications Manager node, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Under Unified Communication System Connections, select Cisco Unified Communications Manager Cluster, then click Next.
Step 4 Under Unified Communications Manager Cluster Nodes, select the node you want to delete, then click Delete Node.
To delete a Cisco Unified Communications Manager cluster, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Under Unified Communication System Connections, select Cisco Unified Communications Manager Cluster, then click Next.
Step 4 Under Unified Communications Manager Cluster Nodes, click Delete Cluster.
To edit a connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Click the connection name. The List Connection page appears.
Step 4 Click the name of the connection you want to edit. The Viewing connection page appears.
Step 5 Click Edit. the Editing connection page appears.
Step 6 Enter the necessary modifications, then click Submit or Save.
To disable a connection, follow these steps:
Note Only the Cisco Unified Media Engine can be disabled.
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Click the connection name for the Cisco Unified Media Engine. The Viewing connection page appears.
Step 4 Click Disable.
This section includes these topics:
•Viewing and Searching for Groups
To view the list of groups, or to search for a particular group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups. The Groups page appears.
Table 7-18 describes the information provided.
|
|
---|---|
Name |
IP address or hostname of the connection |
Type |
Connection type |
Default Group |
Shown as true if default group |
Step 3 To search for or view groups, do the following:
•To search for a particular group, enter the name or partial name with an asterisk (*) as a wildcard to denote numbers and letters in the Filter box, then click Search.
•To view connection group details, click on the group name.
To add a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > Add Group. The Choose a Group Type page appears.
Step 3 Select the connection you want to add as shown in Table 7-19.
|
|
---|---|
Media Engine Group |
|
SCCP Device Pool Group |
|
H.323 Gateway Group |
|
SIP Device Pool Group |
|
CTI Device Pool Group |
Step 4 Click Go.
To add a Cisco Unified Media Engine group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-20.
|
|
---|---|
Name |
Name for the group |
Description |
Description of the group |
Failover |
Name of the failover |
Step 2 Using the Member Selector arrows, add and order the Cisco Unified Media Engines.
Step 3 Click Save.
To add an SCCP device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-21.
|
|
---|---|
Name |
Name for the group |
Description |
Description of the group |
Step 2 Using the Member Selector arrows, add and order the devices in the group.
Step 3 Click Save.
To add an H.323 gateway group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-22.
|
|
---|---|
Name |
Name for the group |
Description |
Description of the group |
Step 2 Using the Member Selector arrows, add and order gateways in the group.
Step 3 Click Save.
To add a SIP device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-23.
|
|
---|---|
Name |
Name for the group |
Description |
Description of the group |
Step 2 Using the Member Selector arrows, add and order devices in the group.
Step 3 Click Save.
To add a CTI device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-24.
|
|
---|---|
Name |
Name for the group |
Description |
Description of the group |
Step 2 Using the Member Selector arrows, add and order devices in the group.
Step 3 Click Save.
To delete a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups. The Groups page appears.
Step 3 Select the check box next to the group name, then click Delete.
To edit a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups.The Group page appears.
Step 3 Click the group name. The connection group page appears.
Step 4 Click Edit. The editing page appears.
Step 5 Enter the necessary modifications, then click Save.