System Administration Guide for Cisco Unity Connection Release 10.x
Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation
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Table of Contents

Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation

Configuring Firefox on a Unity Connection 10.x Administrator Workstation

Configuring Microsoft Internet Explorer on a Unity Connection 10.x Administrator Workstation

Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation

To access Cisco Unity Connection Administration, Cisco Unified Serviceability, Cisco Unity Connection Serviceability, Disaster Recovery System, and other web applications on the Unity Connection server, the web browsers must be set up correctly on an administrator workstation.

See the applicable section, depending on the web browsers installed on the computer:


Note • Make sure to run trusted sites while opening Cisco Unity Connection Administration, Cisco Personal Communications Assistant, and Web Inbox.

  • We recommend that you use the hostname for accessing Unity Connection.

Configuring Firefox on a Unity Connection 10.x Administrator Workstation

Do the following tasks to set up Firefox for accessing the Unity Connection web applications.

1. Confirm that the software required for correct browser configuration is installed. See the “Software Requirements—Administrator Workstations” section of System Requirements for Cisco Unity Connection Release 10.x , available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html .

2. Configure Firefox:

a. Enable Java.

b. Enable Java Script > Enable Change Images in Java Script Advanced.

c. Allow sites to set cookies. (For security purposes, we recommend that you set this to Allow Sites to Set Cookies for the Originating Web Site Only.)

Configuring Microsoft Internet Explorer on a Unity Connection 10.x Administrator Workstation

Do the following tasks to set up Internet Explorer for accessing the Unity Connection web applications.

Confirm that the software required for correct browser configuration is installed. See the “Software Requirements—Administrator Workstations” section System Requirements for Cisco Unity Connection Release 10.x , available at: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html

Configure Internet Explorer:

a. Enable Active scripting.

b. Download and run ActiveX controls.

c. Enable Java scripting.

d. Accept all cookies.

e. Automatically check for newer versions of temporary Internet files.

f. Enable Medium-High privacy.


NoteMicrosoft Internet Explorer 9.0 version support both the IPv4 and IPv6 addresses on Windows XP, Windows Vista, and Windows 7 operating systems. However, the IPv6 address works only when Unity Connection platform is configured in Dual (IPv4/IPv6) mode. For more information on Configuring IPv6 settings, see Adding or Changing the IPv6 Addresses of Cisco Unity Connection chapter of Microsoft Internet Explorer 9.0 version support both the IPv4 and IPv6 addresses on Windows XP, Windows Vista, and Windows 7 operating systems. However, the IPv6 address works only when Unity Connection platform is configured in Dual (IPv4/IPv6) mode. For more information on Configuring IPv6 settings, see Adding or Changing the IPv6 Addresses of Cisco Unity Connection chapter of Reconfiguration and Upgrade Guide for Cisco Unity Connection guide at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrug051.html.