Cisco Emergency Responder Version 12.5(1) Release Notes

Introduction

Cisco Emergency Responder Release 12.5(1) supports the following new features:

  • Enhanced 911 Email Alert-

    • Informs the time zone for the caller’s location in an email alert to better relate with the caller during an emergency.

    • Admin configured mask digits on Callers Fully Qualified Domain Name (FQDN) to indicate local dialing pattern for the caller in Email Alerts.

    • Add links in an email alert such as a corporate directory link.

  • Specific License Reservation- Feature for a highly secure environment with no ability at any time to connect to Cisco Smart Software Manager or Cisco Smart Software Manager Satellite. A generated authorization code from Cisco Smart Software Manager can be installed on the Emergency Responder product and no regular synchronization is needed if product runs within specified license consumption.

  • Security Enhancements-

    • Introduces configurable session timeout for web portals. This enforces remote access session lockout after the administrator configured timer for inactivity, without an incremental key hit, and no ability to go Back in browser to the previous window. Require users to re-authenticate after the session lockout.

    • Command-line interface support to set a minimum Transport Security Layer (TLS) mode for all interfaces.

    • Proactive event alerts when an associated Cisco Unified Communications Manager is not sending phones lists for tracking purpose.

  • Switch Support- Supports switch port-based tracking for new LAN switches with Simple Network Management Protocol (SNMP) version 3 that includes Catalysts 3650, 9300, 9400, and 9500 Series Switches and Cisco Meraki® Switch (SNMP version 2).

Requirements

Supported Hardware and Software

The information in the following sections discuss Hardware and Software requirements for Cisco Emergency Responder 12.5(1). Read these sections before you perform an upgrade.

Required Software

The following table lists required software that you must install to use Emergency Responder.

Table 1. Required Software

Item

Supported Software Release

Description

Cisco Unified Communications Manager

  • Cisco Unified Communications Manager 12.5(x)

  • Cisco Unified Communications Manager 12.0(x)

  • Cisco Unified Communications Manager 11.5(x)

  • Cisco Unified Communications Manager 11.0(x)

  • Cisco Unified Communications Manager 10.5(x)

  • Cisco Unified Communications Manager 10.0(x)

The software that runs the telephony network.

Web Browser

  • Firefox with Windows 10 (64 bit)

  • Chrome with Windows 10 (64 bit)

  • Internet Explorer 11 with Windows 10 (64 bit)

  • Internet Explorer 11 with Windows 8.1 (64 bit)

  • Internet Explorer 11 with Windows 7 (64 bit)

  • Safari with MacOS (10.x)

  • Microsoft Edge browser with Windows 10 (32 bit/64 bit)

We recommend that you use the latest version for all the web browsers supported.

Recommended Software

The following table lists optional software that is recommended for use with Emergency Responder.

Table 2. Recommended Software

Item

Minimum software release

Description

Email server

Any SMTP email server

Used to send email notifications to onsite alert (security) personnel. If you use an SMTP email paging server, personnel are paged instead of emailed.

Supported Phones

The following table lists the different types of phones that support Emergency Responder. The support that Emergency Responder supplies differs depending on the type of phone and the type of switch port to which the phone is attached.

Table 3. Supported Phones

Phones

Description

Phones that are automatically tracked using Cisco Discovery Protocol

  • Skinny Call Control Protocol (SCCP) on Cisco Unified IP Phone 8945, 8941, 7985, 7975, 7971, 7970, 7965, 7962, 7961, 7960, 7945, 7942, 7941, 7940, 7937, 7936, 7935, 7931, 7912, 7911, 7910, 7906, 6961, 6945, 6941, 6921, 6911, 6901

  • Session Initiation Protocol (SIP) on Cisco Unified IP Phone 9971, 9951, 8961, 8945, 8941, 8865, 8861, 8851, 8845, 8841, 8832, 8831, 8811, 8800, 7975, 7971, 7970, 7965, 7962, 7961, 7960, 7945, 7942, 7941, 7940, 7912, 7911, 7910, 7906, 7905, 7902, 7861, 7841, 7821, 7811, 7832, 6961, 6945, 6941, 6921, 6911, 6901, 3911, 3905; Cisco IP Phone 7821, 7841, 7861; Cisco IP Video Phone E20; Cisco TelePresence EX60, EX90, MX200, MX300, MX700, MX800, SX10, SX20, and SX80; Cisco TelePresence System Quick Set C20 and Cisco TelePresence Codec C40, C60, and C90

  • VXC 6215

  • SPA Phones: 525G, 512G

  • Cisco IP Communicator

  • Cisco Webex DX650, DX70, DX80

These phones do not require any special Emergency Responder configuration. However, you must enable Cisco Discovery Protocol on the switches.

Note

 
Although Cisco Analog Telephone Adapter (ATA) phones support Cisco Discovery Protocol and SCCP, Emergency Responder cannot automatically track them. You can add ATA phones manually and assign them to an Emergency Response Location (ERL). Emergency Responder routes calls from ATA phones based on the assigned ERL.

Note

 
Cisco IP Communicator can be tracked using Cisco Discovery Protocol only when it is installed with the Device ID containing the MAC address of the wired network interface and operating over a wired network interface.

Phones that you can track using IP subnet

  • Cisco Unified Wireless IP Phone 7920, 7921G, 7925G, 7925G-EX, 7926G, 8821, and Cisco Cius

  • Cisco Jabber Client

  • VXC 6215

  • Cisco IP Communicator

  • Cisco UC Integration for Microsoft Office Communicator, Cisco UC Integration for Microsoft Lync, Cisco Unified Personal Communicator, and third-party SIP phones

  • Any Cisco Unified IP Phone or third-party SIP phone that is connected to Cisco or third-party switches that are not discovered or supported by Emergency Responder

To track these phones, you must configure the subnet and then assign ERLs to the configured subnets.

Note

 
Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address from Call Signaling Telephony setting is enabled.

Phones that you can manually define or track using IP subnet

  • Phones that are connected to analog line gateways such as Cisco VG350 or VG224 series or ATA 180 series or ATA 190 series or ATA 191 series

  • Any H.323 endpoints

  • Cisco Webex (registered natively to Unified Communications Manager)

These phones are supported only if their calls are routed by Cisco Unified Communications Manager.

Note

 
Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address From Call Signaling Telephony setting is enabled.

Cisco Webex client (registered natively to Unified Communications Manager) is represented through the registered Spark RD (Remote Destination) and needs to be manually defined in Emergency Responder for tracking.

Phones supported for off-premises location confirmation and update with the Remote Worker Emergency Calling feature in Unified Communications Manager 9.0 and later

  • Cisco IP Communicator

  • Cisco Virtual Desktop (VXCC)

  • Cisco IP Phone 7800 Series

  • Cisco Unified IP Phone 9971, 9951, 8961,8945, 8941, 8865, 8861, 8851, 8845, 8841, 7975, 7971, 7970, 7965, 7962, 7961, 7945, 7942, 7941, 7911, 7910, and 7906

When configured for off-premises use in Unified Communications Manager 9.0 and later, these phones provide displays for off-premises users to confirm or update their off-premises location.

Note

 
If the user dismisses the display before confirming or updating the location, the location can be recovered by selecting Running Applications from the Services menu or by resetting the phone.

Phones supported for Access Point based tracking with Unified Communications Manager 11.5 and later

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 7926G, 8821, Cisco Jabber, and Webex App

Wireless Access Points need to be defined in Unified Communications Manager 11.5 and later, these phones provide their upstream infrastructure information (like BSSID) through Station Info messages to Unified Communications Manager. Cisco Emergency Responder through AXL Change Notification can track these phones through the associated Access Point.

Supported Voice Ready Lan Switches

The following table lists the LAN switch models that Emergency Responder supports. A LAN switch model is supported only if the SNMP System Object ID appears in this table, regardless of the LAN switch configuration or software release.


Note


Emergency Responder requires SNMP Version 1, Version 2, Version 2c, or Version 3 for automatic tracking of Cisco Unified IP Phones by connected switch ports.
Table 4. Supported Voice-Ready LAN Switches

Series

(Ethernet Ports Only)

Supported Device

System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-MIB

Catalyst 2940

2940-8TF

1.3.6.1.4.1.9.1.542

2940-8TT

1.3.6.1.4.1.9.1.540

Catalyst 2950

2950-12

1.3.6.1.4.1.9.1.323

2950-24

1.3.6.1.4.1.9.1.324

2950C-24

1.3.6.1.4.1.9.1.325

2950G-24-EI-DC

1.3.6.1.4.1.9.1.472

2950S-24

1.3.6.1.4.1.9.1.430

2950SX-24

1.3.6.1.4.1.9.1.480

2950SX-48

1.3.6.1.4.1.9.1.560

Catalyst 2960

2960-24LT-L

1.3.6.1.4.1.9.1.951

2960-24PC-L

1.3.6.1.4.1.9.1.950

2960-24-S

1.3.6.1.4.1.9.1.929

2960-24TC-L

1.3.6.1.4.1.9.1.694

2960-24TC-S

1.3.6.1.4.1.9.1.928

2960-24TT-L

1.3.6.1.4.1.9.1.716

2960-48PST-L

1.3.6.1.4.1.9.1.1016

2960-48TC-L

1.3.6.1.4.1.9.1.695

2960-48TC-S

1.3.6.1.4.1.9.1.927

2960-48TT-L

1.3.6.1.4.1.9.1.717

2960-8TC-L

1.3.6.1.4.1.9.1.798

2960-8TC-S

1.3.6.1.4.1.9.1.1006

2960G-24TC-L

1.3.6.1.4.1.9.1.696

2960G-48TC-L

1.3.6.1.4.1.9.1.697

2960G-8TC-L

1.3.6.1.4.1.9.1.799

2960PD-8TT-L

1.3.6.1.4.1.9.1.952

2960-48PST-S

1.3.6.1.4.1.9.1.1148

2960-24LC-S

1.3.6.1.4.1.9.1.1146

2960-24PC-S

1.3.6.1.4.1.9.1.1147

Catalyst 2960-C

2960CPD-8PT-L

1.3.6.1.4.1.9.1.1315

2960C-8PC-L

1.3.6.1.4.1.9.1.1366

2960C-12PC-L

1.3.6.1.4.1.9.1.1367

Catalyst 2960-Plus

2960-Plus 48PST-L

1.3.6.1.4.1.9.1.1748

2960-Plus 24PC-

1.3.6.1.4.1.9.1.1749

2960-Plus 24LC-L

1.3.6.1.4.1.9.1.1750

2960-Plus 48PST-S

1.3.6.1.4.1.9.1.1753

2960-Plus 24PC-S

1.3.6.1.4.1.9.1.1754

2960-Plus 24LC-S

1.3.6.1.4.1.9.1.1755

Catalyst 2960-S

2960S Stack

1.3.6.1.4.1.9.1.1208

2960S-24PD-L

1.3.6.1.4.1.9.1.1261

2960S-24PS-L

1.3.6.1.4.1.9.1.1265

2960S-48FPD-L

1.3.6.1.4.1.9.1.1258

2960S-48FPS-L

1.3.6.1.4.1.9.1.1263

2960S-48LPD-L

1.3.6.1.4.1.9.1.1259

2960S-48LPS-L

1.3.6.1.4.1.9.1.1264

Catalyst 2960L

C2960L24TQLL

1.3.6.1.4.1.9.1.2495

C2960L48TQLL

1.3.6.1.4.1.9.1.2496

C2960L24PQLL

1.3.6.1.4.1.9.1.2497

C2960L48PQLL

1.3.6.1.4.1.9.1.2498

Catalyst 2960X

Catalyst 2960X-48LPD-L

1.3.6.1.4.1.9.1.1691

Catalyst 2960X-48TD-L

1.3.6.1.4.1.9.1.1692

Catalyst 2960X-24TD-L

1.3.6.1.4.1.9.1.1694

Catalyst 2960X-48FPS-L

1.3.6.1.4.1.9.1.1695

Catalyst 2960X-48LPS-L

1.3.6.1.4.1.9.1.1696

Catalyst 2960X-48TS-L

1.3.6.1.4.1.9.1.1698

Catalyst 2960X-24TS-L

1.3.6.1.4.1.9.1.1699

Catalyst 2960X-24PSK-L

1.3.6.1.4.1.9.1.1700

Catalyst 2960X-48LPS-S

1.3.6.1.4.1.9.1.1701

Catalyst 2960X-24PS-S

1.3.6.1.4.1.9.1.1702

Catalyst 2960X-48TS-LL

1.3.6.1.4.1.9.1.1703

Catalyst 2960X-24TS-LL

1.3.6.1.4.1.9.1.1704

Catalyst 2960X-24PS-L

1.3.6.1.4.1.9.1.1697

Catalyst 2960X-24PD-L

1.3.6.1.4.1.9.1.1693

Catalyst 2960X-48FPD-L

1.3.6.1.4.1.9.1.1690

Catalyst 2960XR

Catalyst 2960XR-24PD-I

1.3.6.1.4.1.9.1.1800

Catalyst 2960XR-24TD-I

1.3.6.1.4.1.9.1.1801

Catalyst 2960XR-48FPS-I

1.3.6.1.4.1.9.1.1802

Catalyst 2960XR-48LPS-I

1.3.6.1.4.1.9.1.1803

Catalyst 2960XR-48TS-I

1.3.6.1.4.1.9.1.1804

Catalyst 2960XR-24PS-I

1.3.6.1.4.1.9.1.1805

Catalyst 2960XR-24TS-I

1.3.6.1.4.1.9.1.1806

Catalyst 2960XR-48FPD-L

1.3.6.1.4.1.9.1.1807

Catalyst 2960XR-48LPD-L

1.3.6.1.4.1.9.1.1808

Catalyst 2960XR-48PD-L

1.3.6.1.4.1.9.1.1809

Catalyst 2960XR-24PD-L

1.3.6.1.4.1.9.1.1810

Catalyst 2960XR-24TD-L

1.3.6.1.4.1.9.1.1811

Catalyst 2960XR-48FPS-L

1.3.6.1.4.1.9.1.1812

Catalyst 2960XR-48LPS-L

1.3.6.1.4.1.9.1.1813

Catalyst 2960XR-48TS-L

1.3.6.1.4.1.9.1.1814

Catalyst 2960XR-24PS-L

1.3.6.1.4.1.9.1.1815

Catalyst 2960XR-24TS-L

1.3.6.1.4.1.9.1.1816

Catalyst 2960XR-48FPD-I

1.3.6.1.4.1.9.1.1797

Catalyst 2960XR-48LPD-I

1.3.6.1.4.1.9.1.1798

Catalyst 2960XR-48TD-I

1.3.6.1.4.1.9.1.1799

Catalyst 2975

2975GS-48PS-L

1.3.6.1.4.1.9.1.1067

2975GS-48PS-L-Stack

1.3.6.1.4.1.9.1.1068

Catalyst 3550

3550-24-DC

1.3.6.1.4.1.9.1.452

Catalyst 3560

3560-12PC-S

1.3.6.1.4.1.9.1.1015

3560-24PS

1.3.6.1.4.1.9.1.563

3560-24TS

1.3.6.1.4.1.9.1.633

3560-48PS

1.3.6.1.4.1.9.1.564

3560-48TS

1.3.6.1.4.1.9.1.634

3560-8PC

1.3.6.1.4.1.9.1.797

3560G-24PS

1.3.6.1.4.1.9.1.614

3560G-24TS

1.3.6.1.4.1.9.1.615

3560G-48PS

1.3.6.1.4.1.9.1.616

3560G-48TS

1.3.6.1.4.1.9.1.617

3560V2-24PS

1.3.6.1.4.1.9.1.1021

3560V2-48PS

1.3.6.1.4.1.9.1.1025

3560CX-12TC-S

1.3.6.1.4.1.9.1. 2133

3560CX-8XPD-S

1.3.6.1.4.1.9.1.2131

3560CX-8PT-S

1.3.6.1.4.1.9.1.2130

Catalyst 3560-C

3560CG-8PC-S

1.3.6.1.4.1.9.1.1317

3560CPD-8PT-S

1.3.6.1.4.1.9.1.1368

3560C-8PC-S

1.3.6.1.4.1.9.1.1466

3560C-12PC-S

1.3.6.1.4.1.9.1.1465

Catalyst 3560-E

3560E-12D

1.3.6.1.4.1.9.1.930

3560E-12SD

1.3.6.1.4.1.9.1.956

3560E-24PD

1.3.6.1.4.1.9.1.795

3560E-24TD

1.3.6.1.4.1.9.1.793

3560E-48PD

1.3.6.1.4.1.9.1.796

3560E-48TD

1.3.6.1.4.1.9.1.794

Catalyst 3560-X

3560X-24P (-L/S/E)

1.3.6.1.4.1.9.1.1228

3560X-48PF (-L/S/E)

1.3.6.1.4.1.9.1.1229

3560X-48P (-L/S/E)

1.3.6.1.4.1.9.1.1229

3560X-48U

1.3.6.1.4.1.9.1.1710

3560X-48TS

1.3.6.1.4.1.9.1.2066

WS-C3560X-48T-S

1.3.6.1.4.1.9.1.1227

Catalyst 3650

Catalyst C3650-24TS (-L/S/E)

1.3.6.1.4.1.9.1.1823

Catalyst C3650-48TS (-L/S/E)

1.3.6.1.4.1.9.1. 1824

Catalyst C3650-24PS (-L/S/E)

1.3.6.1.4.1.9.1. 1825

Catalyst C3650-48PS (-L/S/E)

1.3.6.1.4.1.9.1. 1826

Catalyst C3650-24TD (-L/S/E)

1.3.6.1.4.1.9.1. 1827

Catalyst C3650-48TD (-L/S/E)

1.3.6.1.4.1.9.1. 1828

Catalyst C3650-24PD (-L/S/E)

1.3.6.1.4.1.9.1. 1829

Catalyst C3650-48PD (-L/S/E)

1.3.6.1.4.1.9.1.1830

Catalyst C3650-Stack (-L/S/E)

1.3.6.1.4.1.9.1.1830

Catalyst C3650-48PQ (-L/S/E)

1.3.6.1.4.1.9.1.1881

Catalyst C3650-48TQ (-L/S/E)

1.3.6.1.4.1.9.1.1882

Catalyst 3750

3750 Stack

1.3.6.1.4.1.9.1.516

3750-24FS

1.3.6.1.4.1.9.1.656

3750-24PS

1.3.6.1.4.1.9.1.536

3750-24TS

1.3.6.1.4.1.9.1.513

3750-48PS

1.3.6.1.4.1.9.1.535

3750-48TS

1.3.6.1.4.1.9.1.512

3750G-12S

1.3.6.1.4.1.9.1.530

3750G-12S-SD

1.3.6.1.4.1.9.1.688

3750G-16TD

1.3.6.1.4.1.9.1.591

3750G-24PS

1.3.6.1.4.1.9.1.602

3750G-24T

1.3.6.1.4.1.9.1.514

3750G-24TS

1.3.6.1.4.1.9.1.511

3750G-24TS-1U

1.3.6.1.4.1.9.1.624

3750G-24WS-S25

1.3.6.1.4.1.9.1.778

3750G-24WS-S50

1.3.6.1.4.1.9.1.779

3750G-48PS

1.3.6.1.4.1.9.1.603

3750G-48TS

1.3.6.1.4.1.9.1.604

3750V2-24PS

1.3.6.1.4.1.9.1.1023

3750V2-48PS

1.3.6.1.4.1.9.1.1027

Catalyst 3750-X

3750X-48P (-L/E)

1.3.6.1.4.1.9.1.1225

3750X-48PF (-L/S/E)

1.3.6.1.4.1.9.1.1225

3750X-48P (-L/S)

1.3.6.1.4.1.9.1.1225

3750X-24P (-L/S/E)

1.3.6.1.4.1.9.1.1224

Catalyst 3750 Metro

3750-24TE-M

1.3.6.1.4.1.9.1.574

Catalyst 3750-E

3750E-24PD

1.3.6.1.4.1.9.1.792

3750E-24TD

1.3.6.1.4.1.9.1.789

3750E-48PD

1.3.6.1.4.1.9.1.791

3750E-48TD-S

1.3.6.1.4.1.9.1.790

Catalyst 3850

Catalyst C3850-24U (-L/S/E)

1.3.6.1.4.1.9.1.1767

Catalyst C3850-48U (-L/S/E)

1.3.6.1.4.1.9.1.1768

3850-48P (-L/S/E)

1.3.6.1.4.1.9.1.1641

3850-24P (-L/S/E)

1.3.6.1.4.1.9.1.1642

3850-48T (-L/S/E)

1.3.6.1.4.1.9.1.1643

3850-24T (-L/S/E)

1.3.6.1.4.1.9.1.1644

Catalyst 3850-12S-S

1.3.6.1.4.1.9.1.1880

Catalyst 3850-12S-E

1.3.6.1.4.1.9.1.1880

Catalyst 3850-24S-S

1.3.6.1.4.1.9.1.1879

Catalyst 3850-24S-E

1.3.6.1.4.1.9.1.1879

Catalyst C3850-12X48U

1.3.6.1.4.1.9.1.1745

Catalyst 4500

4503

1.3.6.1.4.1.9.5.58

4503

1.3.6.1.4.1.9.1.503

4506

1.3.6.1.4.1.9.5.59

4506

1.3.6.1.4.1.9.1.502

4507

1.3.6.1.4.1.9.1.501

4510

1.3.6.1.4.1.9.1.537

Catalyst 4500-E

4503-E

1.3.6.1.4.1.9.1.874

4506-E

1.3.6.1.4.1.9.1.875

4507R-E

1.3.6.1.4.1.9.1.876

4510R-E

1.3.6.1.4.1.9.1.877

4507R+E

1.3.6.1.4.1.9.1.1286

4510R+E

1.3.6.1.4.1.9.1.1287

Catalyst 4900

4948

1.3.6.1.4.1.9.1.626

4948-10GE

1.3.6.1.4.1.9.1.659

Catalyst 6500

6503

1.3.6.1.4.1.9.5.56

6503

1.3.6.1.4.1.9.1.449

6504

1.3.6.1.4.1.9.1.657

6506

1.3.6.1.4.1.9.5.45

6506

1.3.6.1.4.1.9.1.282

6509

1.3.6.1.4.1.9.5.44

6509

1.3.6.1.4.1.9.1.283

6509-NEB

1.3.6.1.4.1.9.5.61

6513

1.3.6.1.4.1.9.5.50

6513

1.3.6.1.4.1.9.1.400

Catalyst 6500-E

6509-E

1.3.6.1.4.1.9.1.283

6506-E

1.3.6.1.4.1.9.1.282

6504-E

1.3.6.1.4.1.9.1.657

6503-E

1.3.6.1.4.1.9.1.449

Catalyst 6800ia

Catalyst 6800ia-48FPD-L

1.3.6.1.4.1.9.1.1866

Catalyst 6800ia-48TD-L

1.3.6.1.4.1.9.1.1867

Catalyst 68xx

Catalyst 68xx Virtual Switch

1.3.6.1.4.1.9.1.1934

Catalyst 6880-X

Catalyst 6880-XLE

1.3.6.1.4.1.9.1.1784

Catalyst 6807-XL

Catalyst 6807-XL

1.3.6.1.4.1.9.1.1765

Catalyst 9200

C9200-24T

1.3.6.1.4.1.9.1.2694

C9200-24P

1.3.6.1.4.1.9.1.2694

C9200-48T

1.3.6.1.4.1.9.1.2694

C9200-48P

1.3.6.1.4.1.9.1.2694

C9200CX-12P-2XGH

1.3.6.1.4.1.9.1.3164

C9200CX-8PT-2G

1.3.6.1.4.1.9.1.3098

C9200CX-8UXG-2X

1.3.6.1.4.1.9.1.3099

C9200CX-8P-2XGH

1.3.6.1.4.1.9.1.3195

C9200CX-8UXG-2XH

1.3.6.1.4.1.9.1.3196

Catalyst 9200L

C9200L-24T-4G

1.3.6.1.4.1.9.1.2695

C9200L-24P-4G

1.3.6.1.4.1.9.1.2695

C9200L-48T-4G

1.3.6.1.4.1.9.1.2695

C9200L-48P-4G

1.3.6.1.4.1.9.1.2695

C9200L-24T-4X

1.3.6.1.4.1.9.1.2695

C9200L-24P-4X

1.3.6.1.4.1.9.1.2695

C9200L-48T-4X

1.3.6.1.4.1.9.1.2695

C9200L-48P-4X

1.3.6.1.4.1.9.1.2695

Catalyst 9300

c9300

1.3.6.1.4.1.9.1.2494

c930024T

1.3.6.1.4.1.9.1.2435

c930024P

1.3.6.1.4.1.9.1.2436

c930024U

1.3.6.1.4.1.9.1.2437

c930024X

1.3.6.1.4.1.9.1.2438

c930048T

1.3.6.1.4.1.9.1.2439

c930048P

1.3.6.1.4.1.9.1.2440

c930048U

1.3.6.1.4.1.9.1.2441

c930048UXM

1.3.6.1.4.1.9.1.2442

Catalyst 9400

C9407R

1.3.6.1.4.1.9.1.2500

C9410R

1.3.6.1.4.1.9.1.2501

C9404R

1.3.6.1.4.1.9.1.2499

Catalyst 9500

c950012Q

1.3.6.1.4.1.9.1.2418

c950024Q

1.3.6.1.4.1.9.1.2419

c950040X

1.3.6.1.4.1.9.1.2420

Catalyst Express 500

500-24LC

1.3.6.1.4.1.9.1.725

500-24PC

1.3.6.1.4.1.9.1.726

500-24TT

1.3.6.1.4.1.9.1.724

500G-12TC

1.3.6.1.4.1.9.1.727

Catalyst Express 520

520-24LC

1.3.6.1.4.1.9.1.933

520-24PC

1.3.6.1.4.1.9.1.934

520-24TT

1.3.6.1.4.1.9.1.932

520-8PC

1.3.6.1.4.1.9.1.897

520G-24TC

1.3.6.1.4.1.9.1.935

Cisco ME 4900

ME 4924-10GE

1.3.6.1.4.1.9.1.788

Catalyst C6880x

ciscoC6880x

1.3.6.1.4.1.9.1.1936

Catalyst 3560CX

Cisco Catalyst 3560CX-8XPD-S

1.3.6.1.4.1.9.1.2131

Cisco Catalyst 3560CX-8PT-S

1.3.6.1.4.1.9.1.2130

Catalyst C3560

catwsC3560CX12pdS

1.3.6.1.4.1.9.1.2132

catwsC3560CX12pcS

1.3.6.1.4.1.9.1.2134

catwsC3560CX8tcS

1.3.6.1.4.1.9.1.2135

catwsC3560CX8pcS

1.3.6.1.4.1.9.1.2136

Catalyst C2960

catwsC2960CX8tcL

1.3.6.1.4.1.9.1.2137

Catalyst 2960CX

Cisco Catalyst 2960CX-8PC-L

1.3.6.1.4.1.9.1.2191

The following table lists the Meraki Switches and Meraki Managed Catalyst Switches that are supported for Switch Port based tracking through SNMP v2.

Table 5. Meraki Switches and Meraki Managed Catalyst Switches

Series

(Ethernet Ports Only)

Supported Device

System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-MIB

Meraki MS210

MS210-24P

1.3.6.1.4.1.29671.2.346

MS210-48LP

1.3.6.1.4.1.29671.2.348

MS210-24

1.3.6.1.4.1.29671.2.345

MS210-48

1.3.6.1.4.1.29671.2.347

MS210-48FP

1.3.6.1.4.1.29671.2.349

Meraki MS125

MerakiMS125-24

1.3.6.1.4.1.29671.2.371

MerakiMS125-24P

1.3.6.1.4.1.29671.2.372

MerakiMS125-48

1.3.6.1.4.1.29671.2.373

MerakiMS125-48LP

1.3.6.1.4.1.29671.2.374

MerakiMS125-48FP

1.3.6.1.4.1.29671.2.375

Meraki MS220

MerakiMS220-8

1.3.6.1.4.1.29671.2.304

MerakiMS220-8p

1.3.6.1.4.1.29671.2.305

MerakiMS220-24

1.3.6.1.4.1.29671.2.306

MerakiMS220-24p

1.3.6.1.4.1.29671.2.307

MerakiMS220-48

1.3.6.1.4.1.29671.2.308

MerakiMS220-48lp

1.3.6.1.4.1.29671.2.309

MerakiMS220-48fp

1.3.6.1.4.1.29671.2.310

Meraki MS225

MS225-24

1.3.6.1.4.1.29671.2.328

MS225-24p

1.3.6.1.4.1.29671.2.329

MS225-48

1.3.6.1.4.1.29671.2.330

MS225-48lp

1.3.6.1.4.1.29671.2.331

MS225-48fp

1.3.6.1.4.1.29671.2.332

Meraki MS250

MS250-24

1.3.6.1.4.1.29671.2.333

MS250-24p

1.3.6.1.4.1.29671.2.334

MS250-48

1.3.6.1.4.1.29671.2.335

MS250-48lp

1.3.6.1.4.1.29671.2.336

MS250-48fp

1.3.6.1.4.1.29671.2.337

Meraki MS320

MS320-24

1.3.6.1.4.1.29671.2.311

MS320-24p

1.3.6.1.4.1.29671.2.312

MS320-48

1.3.6.1.4.1.29671.2.313

MS320-48lp

1.3.6.1.4.1.29671.2.314

MS320-48fp

1.3.6.1.4.1.29671.2.315

Meraki MS350

MS350-24

1.3.6.1.4.1.29671.2.318

MS350-24p

1.3.6.1.4.1.29671.2.319

MS350-48

1.3.6.1.4.1.29671.2.320

MS350-48lp

1.3.6.1.4.1.29671.2.321

MS350-48fp

1.3.6.1.4.1.29671.2.322

MS350-24x

1.3.6.1.4.1.29671.2.327

Supported Cisco Routers

The following table lists the Cisco routers Emergency Responder supports.

Table 6. Supported Cisco Routers

Series (Ethernet Ports Only)

Supported Device

System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-MIB

Cisco 1800

Cisco 1861-SRST-B/K9

1.3.6.1.4.1.9.1.904

Cisco 1861-SRST-C-B/K9

1.3.6.1.4.1.9.1.939

Cisco 1861-SRST-C-F/K9

1.3.6.1.4.1.9.1.940

Cisco 1861-SRST-F/K9

1.3.6.1.4.1.9.1.905

Cisco 1861-UC-2BRI-K9

1.3.6.1.4.1.9.1.902

Cisco 1861-UC-4FXO-K9

1.3.6.1.4.1.9.1.903

Cisco1861

1.3.6.1.4.1.9.1.1065

Cisco 1900

Cisco 1905

1.3.6.1.4.1.9.1.1192

Cisco 1921

1.3.6.1.4.1.9.1.1191

Cisco 1941

1.3.6.1.4.1.9.1.1047

Cisco 2800

Cisco 2811

1.3.6.1.4.1.9.1.576

Cisco 2821

1.3.6.1.4.1.9.1.577

Cisco 2851

1.3.6.1.4.1.9.1.578

Cisco 2900

Cisco 2911

1.3.6.1.4.1.9.1.1045

Cisco 2921

1.3.6.1.4.1.9.1.1044

Cisco 2951

1.3.6.1.4.1.9.1.1043

Cisco 3800

Cisco 3825

1.3.6.1.4.1.9.1.543

Cisco 3845

1.3.6.1.4.1.9.1.544

Cisco 3900

Cisco 3925

1.3.6.1.4.1.9.1.1042

Cisco 3925E

1.3.6.1.4.1.9.1.1144

Cisco 3945

1.3.6.1.4.1.9.1.1041

Cisco 3945E

1.3.6.1.4.1.9.1.1145

Supported Switch Modules and Network Modules

Emergency Responder supports the following switch modules and network modules.

Table 7. Supported Switch Modules and Network Modules

Switch Modules and Network Modules

System Object ID from CISCO-PRODUCTS-MIB

Cisco SM-ES2-16-P

1.3.6.1.4.1.9.1.1048

Cisco SM-ES3-16-P

1.3.6.1.4.1.9.1.1049

Cisco SM-ES3G-16-P

1.3.6.1.4.1.9.1.1050

Cisco SM-ES2-24-P

1.3.6.1.4.1.9.1.1052

Cisco SM-ES3-24-P

1.3.6.1.4.1.9.1.1053

Cisco SM-ES3G-24-P

1.3.6.1.4.1.9.1.1054

Cisco SM-D-ES3-48-P

1.3.6.1.4.1.9.1.1056

Cisco SM-D-ES3G-48-P

1.3.6.1.4.1.9.1.1057

NME-16ES-1G

1.3.6.1.4.1.9.1.702

NME-16ES-1G-P

1.3.6.1.4.1.9.1.663

NME-X-23ES-1G

1.3.6.1.4.1.9.1.703

NME-X-23ES-1G-P

1.3.6.1.4.1.9.1.664

NME-XD-24ES-2S-P

1.3.6.1.4.1.9.1.665

NME-XD-48ES-2S-P

1.3.6.1.4.1.9.1.666


Note


Switch modules and network modules use the System Object IDs of the routers into which they are inserted.

Support for ISR-G2 SM and NM requires installation of the Cisco Options Package (COP) file. Download the COP file from the Download Software page on Cisco.com


Related Documentation

Cisco Emergency Responder Documentation

See the publications for Cisco Emergency Responder. Navigate from the following documentation URL:

https://www.cisco.com/c/en/us/support/unified-communications/emergency-responder/series.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/series.html

Important Notes

Cisco Emergency Responder 12.5(x) Supported Upgrades

Cisco Emergency Responder 10.x and later is supported on Cisco Unified Computing System (UCS) and other virtual platforms only. All existing installations on Media Convergence Servers (MCS) should be migrated to UCS before upgrading to Cisco Emergency Responder 10.x or later.

Direct upgrades to Cisco Emergency Responder 12.5(x) are supported only for the following releases:

  • Cisco Emergency Responder 10.0(1) or Cisco Emergency Responder 10.0(2) or Cisco Emergency Responder 10.5(1) or Cisco Emergency Responder 10.5(1a)

  • Cisco Emergency Responder 11.0(1) till Cisco Emergency Responder 11.5(4) SU10

  • Cisco Emergency Responder 12.0(1) or Cisco Emergency Responder 12.0(1) SU1 or Cisco Emergency Responder 12.0(1) SU2

Direct upgrades from Cisco Emergency Responder 1.x, Cisco Emergency Responder 2.x, Cisco Emergency Responder 7.x, or Cisco Emergency Responder 8.0 or Cisco Emergency Responder 8.5 or Cisco Emergency Responder 8.6 or Cisco Emergency Responder 8.7 to Cisco Emergency Responder 12.5(x) are not supported. Customers must first complete an upgrade to Cisco Emergency Responder 8.6.

  • If existing Cisco Emergency Responder 1.x, Cisco Emergency Responder 2.x, Cisco Emergency Responder 7.x, or Cisco Emergency Responder 8.0 or Cisco Emergency Responder 8.5 or Cisco Emergency Responder 8.6 or Cisco Emergency Responder 8.7 is installed on an MCS model that is supported by Cisco Emergency Responder 8.6 or supported through Bridge Upgrade of the system, the customer must first upgrade to Cisco Emergency Responder 8.6, then migrate to UCS or virtual platform, and then upgrade to Cisco Emergency Responder 12.5(x).

  • If existing Cisco Emergency Responder 1.x, Cisco Emergency Responder 2.x, Cisco Emergency Responder 7.x, or Cisco Emergency Responder 8.0 or Cisco Emergency Responder 8.5 or Cisco Emergency Responder 8.6 or Cisco Emergency Responder 8.7 is installed on MCS, which is not supported by Cisco Emergency Responder 8.6, customer must perform a fresh installation of Cisco Emergency Responder 12.5(x).

COP Files Required for Upgrades to Release 12.5(x)

Table 8. Required COP Files for Upgrades and Migrations to Emergency Responder Release 12.5(x)
From To Upgrade Type

9.0(1) and 9.0(2)

12.5.x

Refresh upgrade. Required COP file:

  • ciscocm.version3-keys.cop.sgn

10.0(1), 10.0(2), 10.5(1), and 10.5(1a)

12.5.x

Refresh upgrade. Required COP file:

  • ciscocm.version3-keys.cop.sgn

Note

 
You should use the following COP file to upgrade from release 10.5(1) to release 12.5(1) SU3 directly when you select the Switch Version as No: ciscocm.cer_10x_RU_12.5su3.cop.sgn

11.0(1)

12.5.x

Refresh upgrade; no COP file required.

11.5(1)—

12.5.x

Refresh upgrade; no COP file required.

12.0(1), 12.0(1) SU(1), and 12.0(1) SU(2)

12.5.x

Refresh upgrade. Required COP file:

  • ciscocm.cer_resetudi.cop.sg

Caveats

This section contains information about accessing the Cisco Bug Search to find open caveats and resolved caveats.

Access Cisco Bug Search

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

  • All severity level 1 or 2 bugs

  • Significant severity level 3 bugs

You can search for problems by using Cisco Bug Search.

Before you begin

To access Cisco Bug Search, you need the following items:

  • Internet connection

  • Web browser

  • Cisco.com user ID and password

Procedure


Step 1

To access Cisco Bug Search, go to:

Step 2

Log in with your Cisco.com user ID and password.

Step 3

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.


Open Caveats

There are no known issues in this release.

Resolved Caveats

Table 9. Resolved Caveats for Cisco Emergency Responder 12.5(1)

Identifier

Headline

CSCvg02661

SNMP walk has 10k record per table limit during discovery

CSCvk60451

CER-Onsite Alert Bulk import fails with error 'Invalid characters in SecurityName'

CSCvf48761

Phones do not get discovered under SNMPV3 switch, due to UDP packets for cdp bulk request

CSCvg67078

Not able to add email alert ends with .coop instead of .com

CSCvh75486

On-site alerts don't include correct Port Description nor Location from switchport description

CSCvm19834

CER won't allow host names with both a dash and period in SNMP

CSCvm49766

Command to keep the switch's "ifindex" from changing in a CER environment

CSCvm07949

Repeated email alerts on a core file on CER server