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Note | You must complete the tasks mentioned in the section Install Prime Collaboration Assurance in the Cisco Prime Collaboration Assurance and Analytics Install and Upgrade Guide before you start the tasks mentioned in the following sections. |
After you install the Cisco Prime Collaboration Assurance 11.0 and later, perform the tasks listed in the following table:
Step |
Task and Description |
Navigation in Cisco Prime Collaboration Assurance Application |
Document to be referred |
||
---|---|---|---|---|---|
Step 1 |
Add a new license file.
This step is applicable only if you have purchased Assurance Advanced and/or Analytics license. |
For Cisco Prime Collaboration
11.0, see the
Add and
Delete a License File section of
"Manage
Licenses" chapter in
Cisco Prime Collaboration
Assurance Guide - Advanced.
For Cisco Prime Collaboration 11.1, see the Add and Delete a License File section of "Manage Licenses" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 2 |
Manage Users and Roles
Add a new user. |
For Cisco Prime Collaboration
11.0, see the
Add a
User section of
"Manage
User" chapter in
Cisco Prime Collaboration
Assurance Guide - Advanced
.
For Cisco Prime Collaboration 11.1, see the Add a User section of "Manage User" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 3 |
Define credentials.
Enter the required device credentials to manage devices in Cisco Prime Collaboration. For more information, see Setting up Devices for Prime Collaboration. |
In Advanced mode,
In Standard mode, |
For Cisco Prime
Collaboration 11.0, see the
Manage
Device Credentials chapter in
Cisco Prime Collaboration
Assurance Guide - Advanced
and
Device
Inventory Management in Standard section of
"Overview
of Cisco Prime Collaboration Assurance" chapter in
Cisco Prime Collaboration
Assurance Guide - Advanced
For Cisco Prime Collaboration 11.1, see the Manage Device Credentials chapter in Cisco Prime Collaboration Assurance Guide - Advanced and Device Inventory Management in Standard section of "Overview of Cisco Prime Collaboration Assurance" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
||
Step 4 |
The Cisco Expressway, Cisco Multipoint Control Unit, Cisco Profile and Codec, default gateway, and switches are discovered along with Cisco TelePresence Management Suite. Cisco TelePresence Conductor is not auto discovered through TelePresence Management Suite. The Cisco TelePresence Conductor needs to be discovered separately. |
In Standard mode, |
For Cisco Prime Collaboration 11.0, see the Current Inventory section of "Manage Devices" chapter in Cisco Prime Collaboration Assurance Guide - Standard and the Auto Discovery section of "Discover Devices" chapter in the Cisco Prime Collaboration Assurance Guide - Advanced . For Cisco Prime Collaboration 11.1, see the Current Inventory section of "Manage Devices" chapter in Cisco Prime Collaboration Assurance Guide - Standard and the Auto Discovery section of "Discover Devices" chapter in the Cisco Prime Collaboration Assurance Guide - Advanced. |
||
The Cisco Unified Communications Manager, Cisco TelePresence Multipoint Switch, Cisco TelePresence System, default gateway, and switches are discovered along with Cisco TelePresence-Manager. The Cisco Expressway, Cisco Multipoint Control Unit, Cisco Profile and Codec, default gateway, and switches are discovered along with Cisco TelePresence Management Suite. Cisco TelePresence Conductor is not auto discovered through Cisco TelePresence-Manager/TelePresence Management Suite. The Cisco TelePresence Conductor needs to be discovered separately. |
In Advanced mode, |
||||
Step 5 |
Verify Inventory
Verify whether all discovered devices are in the Managed state. |
|
For Cisco Prime Collaboration 11.0, see the Manage Inventory chapter in the Cisco Prime Collaboration Assurance Guide - Advanced . For Cisco Prime Collaboration 11.1, see the Manage Inventory chapter in the Cisco Prime Collaboration Assurance Guide - Advanced. |
||
Step 6 |
Import Sessions
To periodically import sessions from Cisco TelePresence-Manager, Cisco TelePresence Management Suite, and Cisco TelePresence Multipoint Switch, define the polling interval based on your business needs, using . |
For Cisco Prime Collaboration 11.0, see the Session Diagnostics Dashboard section of "Monitor Sessions" chapter in Cisco Prime Collaboration Assurance Guide - Advanced . For Cisco Prime Collaboration 11.1, see the Session Diagnostics Dashboard section of "Monitor Sessions" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 7 |
Verify Sessions
Verify whether all session details have been imported from Cisco TelePresence-Manager, Cisco TelePresence Management Suite, and Cisco TelePresence Multipoint Switch. Cisco Prime Collaboration collects scheduled sessions data for five days (for the past one day, for the current day, and for three days ahead). |
For Cisco Prime Collaboration 11.0, see the Session Diagnostics Dashboard section of "Monitor Sessions" chapter in Cisco Prime Collaboration Assurance Guide - Advanced . For Cisco Prime Collaboration 11.1, see the Session Diagnostics Dashboard section of "Monitor Sessions" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
For Cisco Prime Collaboration Release 11.5 and later
After you install the Cisco Prime Collaboration Assurance, perform the tasks listed in the following table:
Step |
Task and Description |
Navigation in Cisco Prime Collaboration Assurance Application |
Document to be referred |
||
---|---|---|---|---|---|
Add license file | |||||
Step 1 |
Add a new license file.
This step is applicable only if you have purchased Assurance Advanced and/or Analytics license. |
See the Add and Delete a License File section of "Manage Licenses" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. | |||
Discover your Network | |||||
Step 1 |
Set up the Devices for Auto Discovery. Set up the devices in your network first, so that they are ready to get discovered by Cisco Prime Collaboration. |
N/A | See Configure Devices for Cisco Prime Collaboration Assurance. | ||
Step 2 |
Add Device Credentials.
Add the device credentials to discover devices and collect their inventory details. Always create a different credential profile for each device type. |
See the "Add a Device Credentials Profile" section of "Manage Device Credentials" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. | |||
Step 3 |
Discover Devices.
The Cisco Expressway, Cisco Multipoint Control Unit, Cisco Profile and Codec, default gateway, and switches are discovered along with Cisco TelePresence Management Suite. Cisco TelePresence Conductor is not auto discovered through TelePresence Management Suite. The Cisco TelePresence Conductor needs to be discovered separately. For more information on supported devices, See Supported Alarms and Events for Cisco Prime Collaboration Assurance . |
See the "Add Devices— Auto Discovery" section of "Discover Devices" chapter in the Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 4 |
Verify Inventory
Verify whether all discovered devices are in the Managed state. |
|
See the Manage Inventory chapter in the Cisco Prime Collaboration Assurance Guide - Advanced. |
||
Step 5 |
Import Conferences
To periodically import conferences from Cisco TelePresence Management Suite, define the polling interval based on your business needs, using . |
See the Conference Diagnostics Dashboard section of "Monitor Conferences" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 6 |
Verify Conferences
Verify whether all conference details have been imported from Cisco TelePresence Management Suite. Cisco Prime Collaboration collects scheduled conferences data for five days (for the past one day, for the current day, and for three days ahead). |
See the Conference Diagnostics Dashboard section of "Monitor Conferences " chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 7 |
Configure Cisco Prime Collaboration as CDR and Syslog destination in Unified Communications Manager. Ignore this step if you have enabled auto-configuration of this setting during the Unified CM auto-discovery. Perform this step only after the Unified CM clusters are discovered and in a Managed state in Cisco Prime Collaboration. Configure Cisco Prime Collaboration as a CDR and Syslog destination in each of the managed Unified CM clusters. This enables you to monitor the CDR and CMR metrics, and the endpoint registration details. |
NA |
See Configure Devices for Cisco Prime Collaboration Assurance. For information on auto-configuration, see the "Discover Devices" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
||
Step 8 |
Set up the Trunk Traffic Maximum Capacity. Perform this step only after the Unified CMs and gateways are discovered and in a Managed state in Cisco Prime Collaboration. You must configure the trunk maximum capacity in Cisco Prime Collaboration. This enables you to determine the busy-hour trunk traffic for each gateway, connected to the Cisco Unified UCM. |
See the "Configuring Maximum Capacity for a Trunk or Gateway" of the "Prime Collaboration Analytics Dashboards and Reports" chapter in Cisco Prime Collaboration Analytics Guide . |
|||
Set up Alarm Notifications | |||||
Step 1 |
Set up the SMTP Server. Configure the SMTP server so that you can receive alarms by email notifications. |
See the "Configure SMTP Server" section of "Configure System Parameters" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Step 2 |
Set up Alarm Notifications. Create notification groups based on notification criteria of your choice, for the notifications such as SNMP trap, e-mail, and syslog. |
See the "Add a Device Notification Group" section of "Configure Notifications" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
|||
Set up the Cisco Prime Collaboration Server | |||||
Step 1 |
Create Users and Assign
Roles .
Create users and provide them with role-based access control for multiple levels of authorization . |
See the Add a User section of "Manage Users" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. | |||
Step 2 |
Back up Settings.
Perform or schedule periodic data backups. Data can be restored either on the same system or any other system in the event of a system failure. |
|
See the "Schedule Backup using Cisco Prime Collaboration User Interface" section of "Perform Backup and Restore" chapter in the Cisco Prime Collaboration Assurance Guide - Advanced. |
||
Step 3 |
Create Domains.
Create domains to group different devices and assign these domains to users |
See the "Add Domains" section of "Manage Domains" chapter in Cisco Prime Collaboration Assurance Guide - Advanced. |
Step |
Task and Description |
Navigation in Cisco Prime Collaboration Assurance Application |
Document to be referred |
---|---|---|---|
Discover your Network | |||
Step 1 |
Add Devices.
Add your devices, including the video endpoints. |
For more information on supported devices, see Supported Alarms and Events for Cisco Prime Collaboration Assurance. |
|
Set up Alarm Notifications | |||
Step 1 |
Set up the SMTP Server. Configure the SMTP server so that you can receive alarms by email notifications. |
See the "Configure SMTP Server" section of "Configure System Parameters" chapter in Cisco Prime Collaboration Assurance Guide - Standard. | |
Step 2 |
Set up Alarm Notifications. Create notification groups based on notification criteria of your choice, for the notifications such as SNMP trap, e-mail, and syslog. |
See the "Configure Alarm and Event Notification" section of "Customize Monitoring Parameters" chapter in Cisco Prime Collaboration Assurance Guide - Standard. |
|
Set up the Cisco Prime Collaboration Server | |||
Step 1 |
Create Users and Assign
Roles.
Create users and provide them with role-based access control for multiple levels of authorization. |
See the "Add, Edit, and Delete a User" section of "Manage Users" chapter in Cisco Prime Collaboration Assurance Guide - Standard. | |
Step 2 |
Back up Settings.
Perform or schedule periodic data backups. Data can be restored either on the same system or any other system in the event of a system failure. |
See the "Schedule Backup using Cisco Prime Collaboration User Interface" section of "Perform Backup and Restore" chapter in Cisco Prime Collaboration Assurance Guide - Standard. |