Cisco IOS Release 12.2SX System Message Guide
FM through HA_EM
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FM Messages

Table Of Contents

FM Messages

FM-2

FM-3

FM-4

FMCORE Messages

FMCORE-2

FMCORE-4

FMCORE-6

FM_EARL6 Messages

FM_EARL6-4

FM_EARL7 Messages

FM_EARL7-2

FM_EARL7-4

FPD_MGMT Messages

FPD_MGMT-2

FPD_MGMT-3

FPD_MGMT-4

FPD_MGMT-5

FPD_MGMT-6

FPOE_DB Messages

FPOE_DB-4

FR Messages

FR-3

FR-5

FR_ADJ Messages

FR_HA Messages

FR_HA-3

FRR_OCE Messages

FRR_OCE-3

FR_RP Messages

FR_RP-3

FR_VCB Messages

FR_VCB-3

FR_VCB-5

FR_VIP Messages

FR_VIP-3

FR_VIP-5

FS_IPHC Messages

FS_IPHC-2

FS_IPHC-4

FTTM Messages

FTTM-3

FX1000 Messages

FX1000-1

GBIC Messages

GBIC-4

GBIC-6

GBIC_1000BASET Messages

GBIC_1000BASET-6

GBIC_SECURITY Messages

GBIC_SECURITY-4

GBIC_SECURITY_CRYPT Messages

GBIC_SECURITY_CRYPT-4

GBIC_SECURITY_UNIQUE Messages

GBIC_SECURITY_UNIQUE-4

GDOI Messages

GDOI-1

GDOI-4

GDOI-5

GEFC Messages

GEFC-3

GEFC-6

GENERAL Messages

GENERAL-2

GENERAL-3

GENERIC_SUBBLOCK Messages

GENERIC_SUBBLOCK-2

GK Messages

GK-3

GLBP Messages

GLBP-4

GPRSFLTMG Messages

GPRSFLTMG-3

G_QOS_Classify Messages

GT96100 Messages

GT96100-3

HA Messages

HA-3

HA-4

HA-6

HA_CONFIG_SYNC Messages

HA_CONFIG_SYNC-3

HA_CONFIG_SYNC-6

HA_EM Messages

HA_EM-3

HA_EM-4

HA_EM-6

HA_EM-7


FM Messages

This section contains Feature Manager (FM) messages.

FM-2

Error Message    %FM-2-ACL_MERGE_EXCEPTION: ACL merge internal error due to features 
configured on interface [chars] in [chars] direction, traffic may be switched in 
software 

Explanation    The configured features for this interface caused the merge to abort because of an internal error. The traffic on this interface and the interfaces sharing TCAM label with this interface will be sent to the software.

Recommended Action    Redefine and reapply or unconfigure one or more features on the interface.

Error Message    %FM-2-ACL_MERGE_NUM_ACES: ACL merge aborted due to number of ACEs 
threshold for features on interface [chars] in [chars] direction, traffic may be 
switched in software 

Explanation    The configured features for this interface may have caused the merge to abort because of hitting the 64000 ACE merge threshold. The traffic on this interface and the interfaces sharing the TCAM label with this interface will be sent to the software.

Recommended Action    Redefine and reapply or unconfigure one or more features on the interface.

Error Message    %FM-2-FIE_EXCEPTION: Feature interaction internal error due to 
features configured on interface [chars] in [chars] direction, traffic may be 
switched in software 

Explanation    The configured features for this interface caused an internal error in the feature interaction. The traffic on this interface and the interfaces sharing the TCAM label with this interface will be sent to the software.

Recommended Action    Redefine and reapply or unconfigure one or more features on the interface.

Error Message    %FM-2-FLOWMASK_CONFLICT: Features configured on interface [chars] have 
conflicting flowmask requirements, traffic may be switched in software 

Explanation    The configured features for this interface have a flow mask conflict. The traffic on this interface and the interfaces sharing the TCAM label with this interface may not comply with the features under this condition. The traffic on these interfaces will be sent to the software.

Recommended Action    Redefine and reapply or unconfigure one or more features to avoid the conflict.

Error Message    %FM-2-TCAM_ERROR: TCAM programming error %d

Explanation    A software error caused a failure in programming ACLs into the TCAM.

Recommended Action    Choose the Order Dependent Merge (ODM) algorithm for merging the ACL. Shut down the VLAN interface and reenable the interface after ten minutes. If the error message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FM-2-TCAM_MEMORY: ACL merge abandoned when merging Interface [chars] 
[chars] ACLs due to insufficient memory. Interface traffic handled in Software.

Explanation    The capacity of the hardware TCAM has been exceeded and the packets will be now process-switched. The first [chars] value indicates the VLAN interface for which the ACL merge fails, and the second [chars] indicates whether the ACL is ingress or egress.

Recommended Action    Choose the Order Dependent Merge (ODM) algorithm for merging the ACL. Shut down the VLAN interface and reenable the interface after ten minutes. If the error message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FM-2-TCP_FLAG_HW_EXCEPTION: No VLOUs available for TCP FLAGs for 
interface [chars] in [chars] direction: all features on the interface for the 
specified direction will be NOT effective 

Explanation    No VLOUs are available for TCP flags. This condition cannot be handled in the software for all the features configured on the interface. A message is printed on the console to notify the user of this error condition. Because there are no features that the software can handle, the system will program an entry to permit all traffic.

Recommended Action    The hardware TCAM can handle up to 9 logical operations per interface and up to 64 logical operations in total. To recover from this error, recompute the ACLs for the features that cannot be handled in the software (for example, VACLs) to move entries using TCP flags before others entries are moved and to minimize the usage of TCP flags.

Error Message    %FM-2-TCP_FLAG_SW_EXCEPTION: No VLOUs available for TCP FLAGs on 
interface [chars] in [chars] direction: traffic will be software switched, 
features which are NOT processable in software will be NOT effective 

Explanation    No VLOUs are available for TCP flags. This condition cannot be handled in the software for some features configured on the interface. A message is printed on the console to notify the user of this error condition. Because there are some features that can be handled in the software (for example, VACLs and RACLs), an exception entry and traffic on this interface will be sent to the software.

Recommended Action    The hardware TCAM can handle up to 9 logical operations per interface and up to 64 logical operations in total. To recover from this error, recompute the ACLs for the features that cannot be handled in the software (for example, VACLs) to move entries using TCP flags before others entries are moved and to minimize the usage of TCP flags.

FM-3

Error Message    %FM-3-LABELERROR: Incorrect label to [chars] vlan label attribute copy 
callback srclabel [dec], dstlabel [dec] 

Explanation    The Feature Manager attribute copy callback was called with an incorrect source or destination label.

Recommended Action    Enter the show running-config command. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     %FM-3-NOTEMPTY: Illegal copy of attribute to non empty [chars] vlan 
label [dec] 

Explanation    The Feature Manager attribute copy callback was called with a destination label already being used by a VLAN or routed port.

Recommended Action    Enter the show running-config command. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FM-3-UNKNOWNACTION: Unknown VMR access group action [hex] 

Explanation    An internal software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FM-4

Error Message    %FM-4-EXCESSSECONDARY: More than [dec] secondary IP addresses 
configured on interface [chars] 

Explanation    When secondary IP addresses are configured on an interface, the hardware is usually programmed so that the ICMP redirect functionality on the CPU is not notified of packets sent between two subnets configured on the same interface. If many secondary IP addresses are configured on the same interface it becomes impractical to program the hardware in this manner. This message is logged, and the CPU will be notified of every packet sent between two subnets on this interface. No ICMP redirects will be sent in error, but the CPU usage may increase because of the additional notifications.

Recommended Action    Enter the no ip redirects command on the interface to reduce the CPU load on the system.

Error Message    %FM-4-MPLS_RSVD_VLAN_ERROR: Failed attempt to remove the default 
feature from MPLS reserved vlan [chars] 

Explanation    MPLS reserved vlan's have a default 'permit ip any any' ACL configured. In some corner cases an event is generated to unconfigure this default feature. Such instances should be blocked.

Recommended Action    No functional impact. Contact TAC with the traceback and also with the configuration steps that lead to the error message.

Error Message    %FM-4-FLOWMASK_REDUCED: Features configured on interface [chars] have 
conflicting flowmask requirements, some features may work in software 

Explanation    The configured features for this interface have a flow mask conflict. The traffic on this interface and the interfaces sharing the TCAM label with this interface will be sent to the software.

Recommended Action    Redefine and reapply or unconfigure one or more features to avoid the conflict.

Error Message    %FM-4-IPSG_VACL: VACL Capture & IPSG conflict on i/f [chars] 

Explanation    Because VACL capture and IPSG is not supported on the same VLAN port, VACL capture will be inactive. To activate VACL capture, reconfigure the feature after removing IPSG.

Recommended Action    Remove either IPSG or VACL capture on this interface.

Error Message    %FM-4-L2_DYN_TCAM_EXCEPTION: Failed to install Dynamic TCAM entry to 
filter Layer 2 traffic, error status: [dec], host IP address: [IP_address], 
interface: [chars] 

Explanation    There is an error in installing the per-user policies in the Dynamic TCAM region to filter Layer 2 traffic. The TCAM might be full. As a result, host ingress traffic will be subjected to the default interface ACL.

Recommended Action    Attempt to free up TCAM resources.

Error Message    %FM-4-L2EOU_INSP: INSPECION & L2EOU conflict on i/f [chars] 

Explanation    The inspection feature and the Layer 2 EAP over UDP (L2EOU) feature are not supported on the same VLAN. The inspection feature will be inactive. To activate the inspection feature, reconfigure it after removing the L2EOU feature.

Recommended Action    Remove either the Layer 2 EAP over UDP (L2EOU) feature or the inspection feature from the interface.

Error Message    %FM-4-L2EOU_VACL: VACL Capture & L2EOU conflict on i/f [chars] 

Explanation    Because VACL capture and the Layer 2 EAP over UDP (EOU) feature are not supported on the same VLAN port, VACL capture will be inactive. To activate VACL capture, reconfigure the feature after removing the L2EOU feature.

Recommended Action    Remove either the Layer 2 EAP over UDP (EOU) feature or VACL capture on this interface.

Error Message    %FM-4-TCAM_ADJ: Hardware ACL adjacency capacity exceeded 

Explanation    The hardware does not have the capacity to handle all of the configured adjacencies.

Recommended Action    The configured policies have too many adjacencies to fit in the hardware. Use the mls tcam priority command to prioritize interfaces for hardware switching. Reduce the number of adjacencies in the policies.

Error Message    %FM-4-TCAM_DYN_ENTRY_EXCEPTION: Failed to install Dynamic TCAM entry 
in TCAM for Interface:[chars] 

Explanation    Dynamic installation of an ACE failed because of TCAM resource exhaustion. Layer 3 traffic will be handled by the software.

Recommended Action    Attempt to free up TCAM resources.

Error Message    %FM-4-TCAM_MASK: Hardware TCAM MASK entry capacity exceeded 

Explanation    The hardware TCAM has exhausted its available storage and does not have the capacity to store all configured ACLs.

Recommended Action    If the ACL merge algorithm is currently binary decision diagrams (BDD), space could be freed by changing the merge algorithm to order dependent merge (ODM). Enter the show fm summary command to determine the current merge algorithm. Enter the mls aclmerge algorithm odm command to change the merge algorithm from BDD to ODM. Enter the mls tcam priority command to prioritize interfaces for hardware switching. Attempt to share the same ACLs across multiple interfaces in order to reduce TCAM resource contention. If server load balancing is configured, enter the mls ip slb search wildcard rp command to reduce the amount of TCAM space used by server load balancing. After you enter the command, server load balancing will increase its utilization of the route processor.

FMCORE Messages

This section contains Core Feature Manager (FMCORE) messages.

FMCORE-2

Error Message    %FMCORE-2-ACL_FAILURE: Interface [chars] traffic will not comply with 
ACLs in [chars] direction(s) 

Explanation    ACLs will not be applied on traffic for the specified interface because of a TCAM resource contention.

Recommended Action    The configured ACLs are too large for all of them to fit in the hardware TCAM. Use the mls tcam priority command to prioritize interfaces for hardware switching. Try to share the same ACLs across multiple interfaces to reduce TCAM resource contention.

Error Message    %FMCORE-4-RACL_REDUCED: Interface [chars] routed traffic will be 
software switched in [chars] direction 

Explanation    TCAM resource contention prevents ACLs from being applied in the TCAM for this interface. The traffic on this interface will be sent to software so that the ACLs can be applied.

Recommended Action    The configured ACLs are too large to all fit in the hardware TCAM. Enter the mls tcam priority command to prioritize the interfaces for hardware switching. Try to share the same ACLs across multiple interfaces to reduce TCAM resource contention.

Error Message    %FMCORE-2-VACL_FAILURE: Interface [chars] traffic will not comply with 
VACLs in [chars] direction(s) 

Explanation    VACLs will not be applied on traffic for this interface because of a TCAM resource contention.

Recommended Action    The configured ACLs are too large for all of them to fit in the hardware TCAM. Use the mls tcam priority command to prioritize interfaces for hardware switching. Try to share the same ACLs across multiple interfaces to reduce TCAM resource contention.

FMCORE-4

Error Message    %FMCORE-4-RACL_REDUCED: Interface [chars] routed traffic will be 
software switched in [chars] direction 

Explanation    A TCAM resource contention prevents ACLs from being applied in the TCAM for the specified interface. The traffic on the interface will be sent to software so that the ACLs can be applied.

Recommended Action    The configured ACLs are too large for all of them to fit in the hardware TCAM. Use the mls tcam priority command to prioritize interfaces for hardware switching. Try to share the same ACLs across multiple interfaces to reduce TCAM resource contention.

FMCORE-6

Error Message    %FMCORE-6-RACL_ENABLED: Interface [chars] routed traffic is hardware 
switched in [chars] direction 

Explanation    Earlier TCAM resource contention may have prevented ACLs from being applied in the TCAM for this interface. It has been enabled and traffic on this interface is hardware switched.

Recommended Action    No need to take an action for this as it is an informational message not an error message.

FM_EARL6 Messages

This section contains Enhanced Address Recognition Logic 6 Feature Manager (FM_EARL6) messages.

FM_EARL6-4

Error Message    %FM_EARL6-4-RACL_REDUCED_MCAST_RATELIM_WARN: Enabling acl [chars] 
rate-limiter will cause Multicast traffic to be dropped in hardware on interface 
[chars] in [chars] direction 

Explanation    A TCAM resource contention prevents routed ACLs from being programmed in the TCAM for the specified interface in the specified direction. All Layer 3 traffic will be sent to CPU to have RACLs enforced in software. Due to a lack of resources, multicast special VMRs cannot be programmed. In this condition, rate limiting for traffic bridged to the CPU by the ACL is incompatible with the status of the multicast interface and will cause multicast traffic to be dropped in the hardware.

Recommended Action    Do not enter the mls unicast acl {input | output} command.

Error Message    %FM_EARL6-4-VACL_PVLAN: Vacl config is NOT supported on secondary 
Vlan: [chars] and will be removed 

Explanation    Current implementation of the FM does not support the configuration of VACLs on secondary VLANs. The VACL configuration is removed from the VLAN interface once it becomes a secondary private VLAN. Both the hardware and the software will be updated accordingly.

Recommended Action    Make the VLAN a primary VLAN or a regular (nonprivate) VLAN. Reapply the VLAN filter.

FM_EARL7 Messages

This section contains Enhanced Address Recognition Logic 7 Feature Manager (FM_EARL7) messages.

FM_EARL7-2

Error Message    %FM_EARL7-2-IPV6_PORT_QOS_MCAST_FLOWMASK_CONFLICT: QoS configuration 
on port [chars] conflicts for flowmask with IPv6 multicast forwarding on SVI 
interface [chars] 

Explanation    The port-based QoS microflow policing configuration for this interface has a flow mask conflict with IPv6 multicast forwarding. The traffic on the SVI interface will be sent to the software under this condition.

Recommended Action    Unconfigure the latest configuration change, modify the conflicting QoS configuration, and reapply.

Error Message    %FM_EARL7-2-IPV6_QOS_MCAST_FLOWMASK_CONFLICT: QoS configuration on 
interface [chars] conflicts for flowmask with IPv6 multicast forwarding, traffic 
may be switched in software 

Explanation    The QoS microflow policing configuration for this interface has a flow mask conflict with IPv6 multicast forwarding. The traffic on this interface will be sent to the software under this condition.

Recommended Action    Unconfigure the latest configuration change, modify the conflicting QoS configuration, and reapply.

Error Message    %FM_EARL7-2-SWITCH_PORT_QOS_FLOWMASK_CONFLICT: QoS configuration on 
switch port [chars] conflicts for flowmask with feature configuration on SVI 
interface [chars] 

Explanation    The QoS configuration on the specified port has a conflict with a feature configuration on an SVI interface. QoS or other features might not function correctly under these circumstances.

Recommended Action    Unconfigure the latest configuration change, modify the conflicting configuration, and reapply the features.

FM_EARL7-4

Error Message    %FM_EARL7-4-FEAT_CONFLICT_ON_IDB: IP ADMISSSION feature conflicts with 
other features on interface [chars], feature will work in software 

Explanation    The IP admission feature conflicts with other features on this interface.

Recommended Action    Unconfigure any conflicting features and reapply the IP admission feature.

Error Message    %FM_EARL7-4-FEAT_FLOWMASK_REQ_CONFLICT: Feature [chars] requested 
flowmask [chars] conflicts with other features on interface [chars], flowmask 
request Unsuccessful for the feature 

Explanation    The flow mask requested by the specified feature conflicts with other features. The requested flow mask cannot be programmed for the feature.

Recommended Action    Redefine and reapply the feature, or unconfigure one or more features and reapply the specified feature to avoid the conflict.

Error Message    %FM_EARL7-4-FEAT_FLOWMASK_REQ_CONFLICT_ON_SP: Flowmask requested on 
interface [chars] conflicts with other features on interface for Protocol [chars], 
flowmask request Unsuccessful for the feature 

Explanation    The flow mask requested by the feature conflicts with other features. The requested flow mask cannot be programmed for the feature.

Recommended Action    Redefine and reapply the feature, or reconfigure one or more features and reapply the feature to avoid the conflict.

Error Message    %FM_EARL7-4-FLOW_FEAT_FLOWMASK_REQ_FAIL: Flowmask request for the flow 
based feature [chars] for protocol [chars] is unsuccessful, hardware acceleration 
may be disabled for the feature 

Explanation    The flow mask request for the flow-based feature is unsuccessful. This condition might occur because of a TCAM resource exception, a flow mask registers resource exception, or an unresolvable flow mask conflict with other NetFlow-based features. The NetFlow shortcut installation and hardware acceleration for the feature might be disabled under this condition, and the feature might be applied in the software.

Recommended Action    Determine the netflow shortcut installation enable/disable status for the feature by entering the show fm fie flowmask command. If the NetFlow shortcut installation and hardware acceleration is disabled for the feature, reconfigure or unconfigure some of the other features to remove the TCAM resource exception or the flow mask conflict/flow mask resource exception condition. Reapply the feature for the flow mask request to succeed, and reenable the NetFlow shortcut installation for the feature.

Error Message    %FM_EARL7-4-FEAT_QOS_FLOWMASK_CONFLICT:Features configured on 
interface [chars] conflict for flowmask with QoS configuration on switch port 
[chars], traffic may be switched in software 

Explanation    The configured features for the specified interface have flow mask conflicts with the QoS configuration on the switch port. The traffic on this interface will be sent to software.

Recommended Action    Undo the latest configuration change, modify the conflicting QoS configuration on the switch port, and reapply the features.

Error Message    %FM_EARL7-4-FLOW_FEAT_FLOWMASK_REQ_FAIL: Flowmask request for the flow 
based feature [chars] for protocol [chars] is unsuccessful, hardware acceleration 
may be disabled for the feature 

Explanation    The flow mask request for the flow-based feature is unsuccessful. This may happen due to TCAM resource exception or flow mask registers resource exception or due to unresolvable flow mask conflict with other NetFlow-based features. NetFlow shortcut installation and hardware acceleration for the feature may be disabled under this condition and the feature may be applied in software.

Recommended Action    Check the NetFlow shortcut installation enable/disable status for the feature by entering the show fm fie flowmask command. If NetFlow shortcut installation/hardware acceleration is disabled for the feature, reconfigure or unconfigure some of the other features to remove the TCAM resource exception or the flow mask conflict/flow mask resource exception condition. Reapply the feature for the flow mask request to succeed and reenable the NetFlow shortcut installation for the feature.

Error Message    %FM_EARL7-4-MLS_FLOWMASK_CONFLICT: mls flowmask may not be honored on 
interface [chars] due to flowmask conflict 

Explanation    The configured MLS flow mask conflicts with other features or with the QoS configuration. The traffic on the specified interface will be sent to the software. NDE might not function correctly for the specified interface under this condition.

Recommended Action    Remove the conflicting configuration, and reconfigure the MLS flow mask.

Error Message    %FM_EARL7-4-MLS_FLOWMASK_NO_TCAM_RESOURCES: mls flowmask may not be 
honored on interface [chars] due to TCAM resource shortage 

Explanation    The requirements for the configured features exceed the TCAM resources. The flow mask may not be programmed in the hardware. Under this condition, the traffic on the specified interface is sent to the software. NDE may not function correctly for this interface.

Recommended Action    Redefine and reapply some of the features, or unconfigure one or more features.

Error Message    %FM_EARL7-4-MLS_IPV6_FORCED_COMPRESS_MODE: Use IPv6 mask values of 88 
or lower in forced compress mode for consistent processing of incompressible IPv6 
addresses in both hardware and software.

Explanation    IPv6 compress mode is a hardware feature. If compress mode is force-enabled and IPv6 ACLs are built with mask values 89 or greater, inconsistent behavior in IPv6 ACL processing could result with incompressible addresses. Using IPv6 mask values of 88 and lower while forcing compress mode ensures proper hardware processing of IPv6 ACL entries.

Recommended Action    Use IPv6 mask values of 88 or lower in forced compress mode for consistent processing of incompressible IPv6 addresses in both hardware and software.

Error Message    %FM_EARL7-4-NO_FLOWMASK_REGISTERS: Feature configuration on interface 
[chars] could not allocate required flowmask registers, traffic may be switched 
in software 

Explanation    The flow mask requirements for configured features on the specified interface cannot be met because there are no available flow mask registers. The traffic on this interface will be sent to software.

Recommended Action    Remove one or more NetFlow-based features or QoS microflow policing from the configuration, and reapply the features.

Error Message    %FM_EARL7-4-RACL_REDUCED_MCAST_RATELIM_WARN: Enabling acl [chars] 
rate-limiter will cause Multicast traffic to be dropped in hardware on interface 
[chars] in [chars] direction 

Explanation    A TCAM resource contention prevents routed ACLs from being programmed in TCAM for the specified interface in the specified direction. All Layer 3 traffic will be sent to CPU to have RACLs enforced in software. Due to a lack of resources, multicast special VMRs cannot be programmed. In this condition, rate limiting for traffic bridged to CPU by the ACL is incompatible with the status of the multicast interface and will cause multicast traffic to be dropped in hardware.

Recommended Action    Do not enter the mls unicast acl {input | output} command.

Error Message    %FM_EARL7-4-VACL_PVLAN: Vacl config is NOT supported on secondary 
Vlan: [chars] and will be removed 

Explanation    The current implementation of the Feature Manager does not support the configuration of VACLs on secondary VLANs. The VACL configuration is removed from the VLAN interface once it becomes a secondary private VLAN. Both the hardware and the software will then be updated accordingly.

Recommended Action    Change the VLAN to be a primary VLAN or a regular (nonprivate) VLAN and reapply the VLAN filter.

FPD_MGMT Messages

This section contains FPD Management Subsystem (FPD_MGMT) messages.

FPD_MGMT-2

Error Message    %FPD_MGMT-2-CREATE_FAIL: Couldn't create [chars]. 

Explanation    The system does not have enough free main memory to create the specified resource.

Recommended Action    Make sure that the system main memory size meets the minimum requirement that is specified in the Cisco IOS software release note. If the system meets the minimum requirement for this Cisco IOS software release, make sure that the amount of free main memory in the system also meets the minimum memory required to use this software feature. Enter the show memory command to find out this information and add more main memory if it is necessary. If the system meets all the memory requirements, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FPD_MGMT-3

Error Message    %FPD_MGMT-3-BNDL_CARD_TYPE_MISMATCH: The [chars] file does not contain 
the card type ([hex]) in the image bundle to indicate the support of the target 
card. Please make sure that this is a valid FPD image [chars] file for card in 
[chars]. 

Explanation    The image bundle in the specified file does not contain a correct card type value for the target card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BNDL_CRC_CHECK_FAIL: The [chars] file contains a corrupted 
image bundle - CRC mismatch: current value [hex], expected value [hex]. Please 
make sure that this is a valid FPD image [chars] file for card in [chars]. 

Explanation    The file failed the CRC checking process. This failure indicates a corrupt FPD image bundle or package file.

Recommended Action    Try to download again the required package from the Cisco Software Center website as the specified one might be corrupted. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BNDL_NAME_PREFIX_MISMATCH: The [chars] file contains a 
bundle name prefix ([chars]) that does not match with the expected value of 
"[chars]" for the image bundle. Please make sure that this is a valid FPD image 
[chars] file for card in [chars]. 

Explanation    The content of the selected FPD image bundle does not match its filename.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BNDL_WRONG_HDR_LEN: The [chars] file contains wrong header 
length for the image bundle: [int] bytes (expected [int] bytes). Please make sure 
that this is a valid FPD image [chars] file for card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the target card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BNDL_WRONG_MAGIC_NUM: The [chars] file contains a wrong 
magic number for the image bundle: [hex] (expected [hex]). Please make sure that 
this is a valid FPD image [chars] file for card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the target card or the file could be corrupted.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BNDL_WRONG_SIZE: The [chars] file contains incorrect image 
bundle size: [int] bytes (expected [int] bytes). Please make sure that this is a 
valid FPD image [chars] file for card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the target card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-BUNDLE_EXTRACT_ERROR: Cannot extract the [chars] bundle 
from [chars] - [chars] 

Explanation    There has been a bundle file-extraction error. The cause of the failure is specified in the message. The specified file might not be a valid FPD image package file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-CLOSE_FAILED: Failed to close [chars] file. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-DUPLICATE_UPGRADE_RESULT: Upgrade result already received 
for the FPD image upgrade of FPD ID [int] for [chars] card in [chars]. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-FPD_UPGRADE_FAILED: [chars] (FPD ID=[int]) image upgrade 
for [chars] card in [chars] has FAILED. 

Explanation    The FPD image upgrade process has failed for the specified device.

Recommended Action    Retry the upgrade operation again. If the affected card remains disabled by the system after attempts to retry the upgrade, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd command to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-IMG_CRC_CHECK_FAILED: The FPD image for [chars] (FPD ID 
[int]) in [chars] file is corrupted - CRC mismatch: current value [hex], expected 
value [hex]. Please make sure that this is a valid FPD image bundle or package 
file for card in [chars]. 

Explanation    The image failed the CRC checking process, this indicates a corrupt FPD image bundle or package file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-IMG_DATA_UNCOMPRESS_ERROR: Could not uncompress [chars] 
FPD image for [chars] in [chars]. 

Explanation    An error has been detected during the uncompress operation of the compressed FPD image data.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-IMG_VER_NOT_FOUND: FPD image version information is not 
available for [chars] card in [chars]. All the FPD images will be upgraded to 
recover from this error. 

Explanation    The FPD image version information for the specified card is not available because the system was not able to extract this information for all the FPDs in the card. This could be the result of a corrupted FPD image from a power failure.

Recommended Action    If the automatic upgrade feature is not enabled, then the affected card will be disabled. If this happens, follow the recommended action described for the FPD_MGMT-5-CARD_DISABLED message.

Error Message    %FPD_MGMT-3-INCOMP_BNDL_VER: The selected [chars] file contain an 
image bundle that has a version number that is incompatible for this IOS release 
- [chars]. Selected version = [int].[int], minimum compatible version = 
[int].[int]. Please make sure that this is a valid FPD image [chars] file for card 
in [chars]. 

Explanation    The version of the selected FPD image bundle does not contain a valid version number that is compatible for the Cisco IOS release. The major version number should be the same and the minor version number should be at least equal to the minimal required version.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-INCOMP_IMG_VER: Incompatible [chars] (FPD ID=[int]) image 
version detected for [chars] card in [chars]. Detected version = [int].[int], 
minimum required version = [int].[int]. Current HW version = [int].[int]. 

Explanation    An incompatible FPD image version has been detected. The FPD image must be upgraded either automatically or manually to make the card operational. If the automatic upgrade feature is not enabled, or if the system cannot find the necessary FPD image package file, the card will be disabled.

Recommended Action    If the automatic upgrade feature is not enabled, then the affected card will be disabled. If this happens, follow the recommended action described for the FPD_MGMT-5-CARD_DISABLED message.

Error Message    %FPD_MGMT-3-INVALID_IMAGE_SIZE: The [chars] FPD image from [chars] 
file does not have a valid image size: expected size = [dec] bytes, actual size = 
[dec] bytes. 

Explanation    The size of the specified FPD image does not have the expected size. The FPD image bundle or package might not be a valid file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-INVALID_IMG_VER: Invalid [chars] (FPD ID=[int]) image 
version detected for [chars] card in [chars]. 

Explanation    The specified field programmable device contains an invalid version for the FPD image, because the system was not able to extract this information from the specified card. A failed upgrade attempt might have corrupted the FPD image identification on the device.

Recommended Action    If the automatic upgrade feature is not enabled, the affected card will be disabled. If this happens, follow the recommended action described for the FPD_MGMT-5-CARD_DISABLED message.

Error Message    %FPD_MGMT-3-INVALID_PKG_FILE: The indicated file ([chars]) is not a 
valid FPD image package file - [chars] 

Explanation    The file format does not appear to be a valid FPD image package.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-INVALID_PKG_FILE_SIZE: The indicated file ([chars]) does 
not have a valid FPD image package file size, minimum size = [dec] bytes. 

Explanation    The file size of the specified FPD image package does not meet the required minimum size. The file is too small to be a valid FPD image package file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-INVALID_UPGRADE_RESULT: Invalid upgrade result '[int]' 
received for the FPD image upgrade of [chars] (FPD ID=[int]) for [chars] card in 
[chars]. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-IPC_FAILED: Failed to send IPC message to [chars] in 
[chars] - [chars] 

Explanation    The system failed to send a message via IPC to the specified card. The cause of the specific IPC failure is specified in the message text.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FPD_MGMT-3-MAJOR_VER_MISMATCH: Major image version mismatch detected 
with [chars] (FPD ID=[int]) for [chars] card in [chars]. Image will need to be 
[chars] from version [int].[int] to at least a minimum version of [int].[int]. 
Current HW version = [int].[int]. 

Explanation    A major image version mismatch has been detected. This incompatibility will need to be resolved by doing an upgrade or downgrade operation, either automatically, or manually, to make the card operational. If the automatic upgrade feature is not enabled, or if the system cannot find the necessary FPD image package file, then the card will be disabled.

Recommended Action    If the automatic upgrade feature is not enabled, the affected card will be disabled. If this happens, you can perform the upgrade using the upgrade hw-module privileged EXEC command. For more information about these commands, refer to the FPD image upgrade feature documentation in the software configuration guide for the target card.

Error Message    %FPD_MGMT-3-MISSING_BUNDLE_ENTRY: Failed to find a matching entry in 
the programmable device bundle information table. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-MISSING_DEV_INFO: Could not find [chars] (FPD ID=[int]) 
information for [chars] card in [chars]. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-MISSING_IMAGE: Could not find the required [chars] image 
(FPD ID=[int] and FPD version=[int].[int] compatible with HW version=[int].[int]) 
from the [chars]-fpd.bndl bundle in [chars] file. Please make sure that this is a 
valid FPD image [chars] file for [chars] card in [chars]. 

Explanation    The specified FPD image bundle or package file might not be the correct one. If this is an FPD image package file, then an incompatible package file might have been renamed with a filename that matched the one that the system is expecting for this Cisco IOS software release. You should never rename an FPD image package file name.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-OPEN_FAILED: Failed to open [chars] ([chars]). Please make 
sure that the required file is in a valid path. 

Explanation    The system cannot access the required file from the specified URL.

Recommended Action    Ensure that the specified URL is a valid path and the system has access to the file system where the file has been placed.

Error Message    %FPD_MGMT-3-OUT_OF_MEMORY: Could not allocate the required [dec] bytes 
of memory. 

Explanation    The system does not have enough free main memory to download the bundle file.

Recommended Action    Make sure that the system main memory size meets the minimum requirement that is specified in the Cisco IOS software release note. If the system meets the minimum requirement for this Cisco IOS software release, make sure that the amount of free main memory in the system also meets the minimum memory required to use this software feature. Enter the show memory command to find out this information and add more main memory if it is necessary. If the system meets all the memory requirements, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FPD_MGMT-3-PKG_VER_MISMATCH_NOTE: The FPD image package being used 
([chars]) is not the right version for this IOS version (it appears that a 
'[chars]' package was renamed to '[chars]'). An attempt to find the required FPD 
image will still be performed with this package. 

Explanation    The indicated FPD image package that is being used in FPD automatic upgrade does not contain the correct version information for the Cisco IOS version that is running in the system. This condition can occur if a different version of the FPD image package was renamed to match the filename that the Cisco IOS image is expecting to use. The upgrade operation will still be performed by trying to find the required FPD image from the renamed package file.

Recommended Action    If the upgrade operation fails because the required FPD image cannot be found with the renamed FPD image package, replace the wrong package file with a valid one and perform the upgrade operation again.

Error Message    %FPD_MGMT-3-PKG_FILE_SEARCH_FAILED: FPD image package ([chars]) cannot 
be found in system's flash card or disk to do FPD upgrade. 

Explanation    By default, if the upgrade fpd path fpd-pkg-url global configuration command is not configured, then the system will try to locate the required FPD image package file from removable flash cards or disks that are accessible by the system for an FPD upgrade. This message indicates that the system could not find the package file.

Recommended Action    Make sure that the specified FPD image package file is copied into a flash card or disk that is accessible by the system, then restart the FPD upgrade by reinserting the target card or entering a system command to reload or power-cycle the target card.

Error Message    %FPD_MGMT-3-PKG_VER_FILE_EXTRACT_ERROR: Cannot extract the [chars] 
version file from [chars] - [chars] 

Explanation    There is a package version file extraction error. The cause of the failure is specified in the message. The specified file might not be a valid FPD image package file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-READ_BNDL_HDR_ERROR: Failed to read the FPD bundle header 
from [chars] file. 

Explanation    The specified file might not be a valid FPD image bundle or package file.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-READ_ERROR: Could not read the [chars] file. 

Explanation    The system cannot read the required file from the specified URL.

Recommended Action    Make sure that the specified URL is a valid path and that the system has access to the file system where the file has been placed.

Error Message    %FPD_MGMT-3-SEND_IMG_FAILED: [chars] (FPD ID=[int]) image for [chars] 
card in [chars] has failed to be sent for upgrade operation - [chars] 

Explanation    The FPD image was not able to be sent for the upgrade operation. The system might be too busy to handle this operation. The affected card will be disabled by this failure.

Recommended Action    Wait until the system load is lower to try again with the manual upgrade procedure by using the upgrade hw-module privileged EXEC command. If the symptom persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-SW_ERROR: NULL 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-TOO_MANY_FPD_ENTRIES: Too many FPD entries for the FPD 
Bundle Info Table. Required number of entries = [int], maximum number of entries 
allowed = [int]. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-UNKNOWN_BNDL_HDR_FORMAT: Unknown header format version: 
[hex] 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-UPGRADE_LIST_FULL: Could not add a new entry in the FPD 
Management Upgrade List. No upgrade will be performed for the [chars] card in 
[chars]. 

Explanation    There is a problem in the internal software coding. This message should not be seen under normal operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-WRONG_IMG_DATA_LEN: The FPD image for [chars] (FPD ID 
[int]) in [chars] file contains wrong data length: total data length (with padding) 
= [int] bytes, data length = [int] bytes. Please make sure that this is a valid 
FPD image bundle or package file for card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-WRONG_IMG_HDR_LEN: The FPD image for [chars] (FPD ID 
[int]) in [chars] file contains wrong header length: [int] bytes (expected [int] 
bytes). Please make sure that this is a valid FPD image bundle or package file for 
card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-WRONG_IMG_MAGIC_NUM: The FPD image for [chars] (FPD ID 
[int]) in [chars] file contains wrong magic number: [hex] (expected [hex]). Please 
make sure that this is a valid FPD image bundle or package file for card in [chars]. 

Explanation    The specified file might not be a valid FPD image bundle or package file for the card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FPD_MGMT-3-WRONG_IMG_MAJOR_VER: The selected FPD image for upgrade 
contains wrong FPD image major version number = '[int]' (expected number = '[int]') 
for [chars] (FPD ID [int]). Please make sure that the file being used for upgrade 
is a valid FPD image [chars] for card in [chars]. 

Explanation    The file used for upgrade might not be a valid FPD image bundle or package file for the card.

Recommended Action    Ensure that the version of the FPD image package, which is stated in the package filename, matches or is compatible with the Cisco IOS software release that the system is running. If the version is not the correct one, try to obtain the correct one from the Cisco Software Center website. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show hw-module subslot fpd, the show upgrade fpd table, and the show upgrade fpd file fpd-pkg-url commands to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FPD_MGMT-4

Error Message    %FPD_MGMT-4-BYPASS_AUTO_UPGRADE: The automatic FPD image upgrade 
feature is not enabled, bypassing the image upgrade for [chars] card in [chars]. 

Explanation    The automatic FPD image upgrade feature is not enabled. The incompatible image will not be automatically upgraded. The card will be disabled until the image is upgraded to a compatible version.

Recommended Action    Enable the automatic FPD image upgrade by entering the upgrade fpd auto global configuration command, or enter the upgrade hw-module privileged EXEC command for a manual upgrade operation. For more information about these commands, refer to the FPD image upgrade feature document for the target card. (This documentation can be found in the software configuration guide for the target card.)

Error Message    %FPD_MGMT-4-CFG_NOT_SYNCED: Failed to sync "[chars]" command to 
standby: [chars] 

Explanation    A FPD configuration command failed to get synced to standby RP due to the indicated error condition. Usually this can happen if the standby RP hardware doesn't support the type of filesystem supported on the active one.

Recommended Action    Configure again the command with a filesystem that is supported on both standby and active RP. To find out if a specific filesystem is also supported on standby RP, the dir ? command can be used to display a list of filesytem supported on both standby and active RP.

Error Message    %FPD_MGMT-4-UPGRADE_EXIT: Unexpected exit of FPD image upgrade 
operation for [chars] card in [chars]. 

Explanation    The FPD image upgrade operation was interrupted by the physical removal of the card from the system or by the use of other commands that have interrupted the normal operation of the target card. The partial upgrade operation might have left the card unusable because of corrupted FPD images.

Recommended Action    If the card does not come up after reinserting into the system, perform the recovery upgrade operation by entering the upgrade hw-module privileged EXEC command. With this command, the system will attempt to reprogram the image to recover from the previous partial upgrade operation. For more information about performing a recovery upgrade operation, refer to the FPD image upgrade feature document for the target card (this documentation can be found in the software configuration guide for the target card).

Error Message    %FPD_MGMT-4-VERSION_CHECK_ABORTED: FPD image version check operation 
has been aborted for [chars] card in [chars] because manual upgrade has already 
being started. 

Explanation    The FPD image version check operation required for the automatic upgrade feature is not being performed for the specified card because the upgrade hw-module privileged EXEC command has already being executed. These two operations cannot be performed at the same time.

Recommended Action    If an automatic upgrade operation is required, do not enter the upgrade hw-module privileged EXEC command for the manual upgrade while the target card is initializing. Enter the show hw-module subslot fpd command and ensure that the target card is displayed in the command output before proceeding with the manual upgrade.

FPD_MGMT-5

Error Message    %FPD_MGMT-5-CARD_DISABLED: [chars] card in [chars] is being disabled 
because of an incompatible FPD image version. Note that the [chars] package will 
be required if you want to perform the upgrade operation. 

Explanation    The specified card contains an incompatible FPD image version, and is being disabled to avoid operational problems with the existing Cisco IOS software. This can happen if the automatic upgrade feature has not been enabled with the upgrade fpd auto global configuration command, if the automatic upgrade operation failed to perform the required upgrade, or because it could not find the necessary FPD image package file. Upgrade the incompatible image so that the system can enable the card.

Recommended Action    The FPD image upgrade can be performed automatically by making sure that the automatic upgrade feature is enabled with the upgrade fpd auto global configuration command and the necessary FPD image package file is located in the system's default file system (for instance, disk0:) or in a location specified by the upgrade fpd path directory-url global configuration command. When the automatic upgrade feature is enabled, the upgrade is triggered by the reinsertion of the card into the system or the use of a system command to reload or power-cycle the target card. nother way to perform the upgrade is through the use of the upgrade hw-module privileged EXEC command. For more information about these commands, refer to the FPD image upgrade feature document for the target card (this documentation can be found in the software configuration guide for the target card).

Error Message    %FPD_MGMT-5-POST_UPGRADE_REMINDER: [chars] card in [chars] will 
require a [chars] for the FPD image upgrade to take effect. 

Explanation    The indicated card will require manual intervention after the FPD image upgrade. The specified operation is required for the upgraded FPD image to take effect.

Error Message    No action is required.%FPD_MGMT-5-CARD_POWER_CYCLE: [chars] card in [chars] 
is being power cycled for the FPD image upgrade to take effect. 

Explanation    The specified card is being power cycled after the FPD image upgrade. This action allows the target card to be operational with the new upgraded FPD image or images.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-5-UPGRADE_ATTEMPT: Attempting to automatically upgrade the 
FPD image(s) for [chars] card in [chars]. Use 'show upgrade fpd progress' command 
to view the upgrade progress ... 

Explanation    The automatic FPD image upgrade feature is enabled with the upgrade fpd auto global configuration command. The system is currently upgrading an incompatible image version automatically.

Recommended Action    The upgrade process can take a long time. The FPD_MGMT-6-UPGRADE_TIME message gives an estimate of the total upgrade time. No action is required.

FPD_MGMT-6

Error Message    %FPD_MGMT-6-BUNDLE_DOWNLOAD: Downloading FPD image bundle for [chars] 
card in [chars] ... 

Explanation    The system is downloading the field programmable device image bundle to the system main memory.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-OVERALL_UPGRADE: All the attempts to upgrade the required 
FPD images have been completed for [chars] card in [chars]. Number of 
successful/failure upgrade(s): [int]/[int]. 

Explanation    All the FPD image upgrades have completed for the specified card.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-PENDING_UPGRADE: [int] more FPD image upgrade operation 
will be required on [chars] in [chars] after additional power-cycle operation on 
the target card. 

Explanation    All upgrade operations have not completed, and additional power-cycle operations are required before the upgraded or new FPD image will be applied to the system configuration. The message text specifies the number of pending upgrade operations that will be performed. More than one power-cycle operation might be required to complete the overall upgrade process.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-UPGRADE_PASSED: [chars] (FPD ID=[int]) image in the 
[chars] card in [chars] has been successfully updated from version [chars] to 
version [int].[int]. Upgrading time = [time-stamp] 

Explanation    The FPD image upgrade process has completed successfully for the specified device.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-UPGRADE_RETRY: Attempting to recover from the failed 
upgrades ... 

Explanation    Because of an image upgrade failure, the system will attempt another upgrade operation for the same FPD image.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-UPGRADE_START: [chars] (FPD ID=[int]) image upgrade in 
progress for [chars] card in [chars]. Updating to version [int].[int]. PLEASE DO 
NOT INTERRUPT DURING THE UPGRADE PROCESS (estimated upgrade completion time = 
[time-stamp]) ... 

Explanation    The FPD image upgrade process has started. Do not interrupt the upgrade operation because any interruption could render the target card unusable. Avoid actions such as removing the target card from the system, powering off the system, or using commands that can power-cycle the target card during the upgrade process.

Recommended Action    This is an informational message only. No action is required.

Error Message    %FPD_MGMT-6-UPGRADE_TIME: Estimated total FPD image upgrade time for 
[chars] card in [chars] = [time-stamp]. 

Explanation    The estimated total time for all FPD images to be upgraded is displayed for the specified card.

Recommended Action    This is an informational message only. No action is required.

FPOE_DB Messages

This section contains fabric port of exit (FPOE) messages.

FPOE_DB-4

Error Message    FPOE_DB-4-ENTRY_USAGE_ABOVE: FPOE DB entry usage is above [dec]%<[dec] 
of [dec]> 

Explanation    FPOE database entry usage went above the warning threshold.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FPOE_DB-4-ENTRY_USAGE_BELOW: FPOE DB entry usage is below [dec]%<[dec] 
of [dec]> 

Explanation    FPOE database entry usage went below the warning threshold.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     FPOE_DB-4-ENTRY_USAGE_FULL: FPOE DB entry usage is full <[dec] of 
[dec]> 

Explanation    The FPOE database entry usage is full.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     FPOE_DB-4-ENTRY_USAGE_NOT_FULL: FPOE DB entry usage is not full <[dec] 
of [dec]> 

Explanation    The FPOE database entry usage is not full.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FR Messages

This section contains Frame Relay (FR) messages.

FR-3

Error Message    %FR-3-FR_PVC_STATUS_Q_CREATE_ERROR: FR PVC status event queue error: 
failed to create queue 

Explanation    Unable to create FR PVC status event queue

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FR-3-MAP_DELETE_ERROR: [chars] 

Explanation    An error occurred while deleting a Frame Relay map.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FR-3-MFR_UNEXPECTEDEVENT: MFR Timer process error: event table is NULL 
for event [dec], state [dec] 

Explanation    The event was ignored because the state transition table is NULL. Normal processing continues.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FR-3-SVC_SETUP: [chars]: interface [chars]: DLCI [dec] 

Explanation    An error occurred while attempting to set up a Frame Relay SVC. There may have been an attempt to set up an SVC using a DLCI that is already in use.

Recommended Action    Check if the DLCI is already in use. For example, a PVC may be configured to use the same DLCI by entering the show frame-relay pvc command. If so, remove the configuration.

FR-5

Error Message    %FR-5-CONVERT_ROUTE: Converting route pair to connect 

Explanation    A pair of Frame Relay routes is being converted to connections.

Recommended Action    No action is required.

FR_ADJ Messages

This section contains Frame Relay adjacency messages.

Error Message    %FR_ADJ-3-ADD_MEMBER: Unable to add adjacency for vc-bundle [chars] 
member [dec] 

Explanation    An error occurred while adding an adjacency for a VC-bundle member.

Recommended Action    Delete the VC bundle and reconfigure on the same interface.

Error Message    %FR_ADJ-3-ARRAY_FULL: Unable to setup adjacencies for vc-bundle 
[chars] 

Explanation    An error occurred while setting up VC-bundle adjacencies.

Recommended Action    Try shutting down the subinterface on which the VC bundle is configured. After a minute or so, verify that the adjacencies on the subinterface have been deleted. Reconfigure the VC bundle.

Error Message    %FR_ADJ-3-ARRAY_INDEX_ERROR: Adjacency array index is incorrect for 
vc-bundle [chars] member [dec] 

Explanation    An error occurred while setting up VC-bundle adjacencies.

Recommended Action    Try shutting down the subinterface on which the VC bundle is configured. After a minute or so, verify that the adjacencies on the subinterface have been deleted. Reconfigure the VC bundle.

FR_HA Messages

This section contains frame relay redundancy messages.

FR_HA-3

Error Message    %FR_HA-3-ISSU: [chars]: [chars] 

Explanation    A Frame Relay ISSU error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     %FR_HA-3-SYNC: [chars]: code [dec] 

Explanation    An error occurred when synchronizing the Frame Relay state to the standby route processor. This may affect nonstop forwarding capability on Frame Relay interfaces during and after switchover until the state is recovered through normal protocol operation.

Recommended Action    Reset the standby processor to attempt the synchronization again. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FRR_OCE Messages

This section contains Fast Reroute OCE messages.

FRR_OCE-3

Error Message    %FRR_OCE-3-GENERAL: [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FRR_OCE-3-INVALIDPAR: [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FRR_OCE-3-NULLPOINTER: [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FR_RP Messages

This section contains Frame Relay Route Processor (FR_RP) messages.

FR_RP-3

Error Message    FR_RP-3-IPC_STATS_INVALID_DLCI: Error processing IPC msg - msg type 
[chars] 

Explanation    An error occurred while an IPC statistics message was being processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FR_RP-3-IPC_STATS_INVALID_INTERFACE: Error processing IPC msg - msg 
type [chars] 

Explanation    An error occurred while an IPC statistics message was being processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FR_RP-3-IPC_STATS_INVALID_MSG: Error processing IPC msg - msg type 
[chars] 

Explanation    An error occurred while an IPC statistics message was being processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    FR_RP-3-IPC_STATS_MISC: Error processing IPC msg - [chars] 

Explanation    An error occurred while an IPC statistics message was being processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FR_VCB Messages

This section contains Frame Relay VC bundle messages.

FR_VCB-3

Error Message    FR_VCB-3-ADJ_SRC_ERROR: Error sourcing adjacency - vc-bundle [chars] 
dlci [dec] 

Explanation    An error occurred while setting up the adjacency for a member PVC.

Recommended Action    Reconfigure the VC bundle. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %FR_VCB-3-BUMPING: Bumping error - vcb [chars] - [chars] 

Explanation    An error occurred while bumping traffic in a VC bundle.

Recommended Action    As a workaround, reconfigure the VC bundle to avoid bumping.

Error Message    %FR_VCB-3-CONFIG: Configuration error - vcb [chars] - [chars] 

Explanation    An error occurred while interpreting the VC bundle configuration.

Recommended Action    Try reconfiguring the VC bundle.

Error Message    %FR_VCB-3-FIBSW_MISSING_TABLE_ENTRY: FIB switching error - vc-bundle 
[chars] 

Explanation    An error occurred while FIB switching packet(s) across a VC bundle.

Recommended Action    As a workaround, delete the VC bundle and use a PVC to substitute for the VC bundle.

Error Message    %FR_VCB-3-PROCESS_SWITCHING: Switching error - vcb [chars] - [chars] 

Explanation    An error occurred while switching packets across a VC bundle.

Recommended Action    As a workaround, delete the VC bundle and employ a PVC to substitute for the VC bundle.

FR_VCB-5

Error Message    %FR_VCB-5-UPDOWN: FR VC-Bundle [chars] changed state to [chars] 

Explanation    The state of a Frame Relay VC bundle changed to up/down.

Recommended Action    This is an informational message only. No action is required.

FR_VIP Messages

This section contains Frame Relay VIP messages.

FR_VIP-3

Error Message    %FR_VIP-3-INCONSISTENT: Invalid state on VIP: DLCI [dec]: Slot [dec]: 
Error code [dec] 

Explanation    An error occurred while the Frame Relay state of the VIP was being processed.

Recommended Action    Enter the shutdown and no shutdown commands to disable and enable the Frame Relay-encapsulated interface for the specified slot.

Error Message    %FR_VIP-3-MISSING_STATE: Missing state on VIP: DLCI [dec]: Slot [dec] 

Explanation    An error occurred while an IPC statistics unit was being prepared.

Recommended Action    Enter the shutdown and no shutdown commands to disable and enable the Frame Relay-encapsulated interface for the specified slot.

Error Message    %FR_VIP-3-SWITCHING: [chars] DLCI [dec]: [chars] 

Explanation    An error was detected while a packet was being switched on the VIP.

Recommended Action    Enter the shutdown and no shutdown commands to disable and enable the Frame Relay-encapsulated interface for the specified slot, or unconfigure then reconfigure the interface. If this does not solve the problem, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FR_VIP-5

Error Message    %FR_VIP-5-FLUSH: Flushing frame relay state 

Explanation    The Frame Relay state of the VIP card is being cleared.

Recommended Action    No action is required.

FS_IPHC Messages

This section contains Fast IP Header Compression messages.

FS_IPHC-2

Error Message    %FS_IPHC-2-LC_IPHC_SETUP_FAIL: Failed to initialise or allocate memory 
for IP Compression database. 

Explanation    The IP compression main database could not be created because of a lack of memory resources. The line card cannot allocate memory for an IP compression database.

Recommended Action    If possible, add more memory to the VIP. Obtain more free memory on the VIP by reducing the features that are used or buffer allocations. Enter the ip rtp compression-connections command in interface configuration mode to reduce the number of contexts configured on all interfaces on the affected line card.

FS_IPHC-4

Error Message    %FS_IPHC-4-LC_IPCSENDFAIL: LC unable to send IPHC msg to RP ([int]) 

Explanation    The IP compression main database could not be created because of a lack of memory resources. The line card cannot allocate memory for an IP compression database.

Recommended Action    If possible, add more memory to the VIP. Obtain more free memory on the VIP by reducing the features that are used or buffer allocations. Enter the ip rtp compression-connections command in interface configuration mode to reduce the number of contexts configured on all interfaces on the affected line card.

Error Message    %FS_IPHC-4-RP_NOIPCBUFFER: Unable to malloc IPC msg buffer ([int]) on 
RP 

Explanation    The line card was unable to send IPHC information to the route processor because of a lack of memory in its private memory pool.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FTTM Messages

This section contains Full Ternary TCAM Manager (FTTM) messages.

FTTM-3

Error Message    %FTTM-3-ERROR: [chars] 

Explanation    An FTTM manager error has occurred. The cause of the error is given in the message itself.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

FX1000 Messages

This section contains FX1000 messages.

FX1000-1

Error Message    %FX1000-1-BAD_STRUCT: Could not initialize structure 

Explanation    The driver failed to initialize a structure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GBIC Messages

This section contains Gigabit Interface Converter (GBIC) messages.

GBIC-4

Error Message    %GBIC-4-CHECK_SUM_FAILED: GBIC EEPROM data check sum failed for GBIC 
interface [chars] 

Explanation    The GBIC was identified as a Cisco GBIC, but the system was unable to read vendor-data information to verify its correctness.

Recommended Action    Remove and reinsert the GBIC. If it fails again in the same way, the GBIC may be defective.

Error Message    %GBIC-4-NOREAD_VSDATA: Unable to read vendor-specific data for GBIC 
interface [chars] 

Explanation    The GBIC was identified as a Cisco GBIC, but the system was unable to read identifying vendor-specific information to verify its authenticity.

Recommended Action    Remove and reinsert the GBIC. If it fails again in the same way, the GBIC may be defective.

Error Message    %GBIC-4-UNRECOGNIZED_EXTTYPE: GBIC interface [chars] has unrecognized 
extended type 

Explanation    The GBIC was identified as a Cisco GBIC, but the system does not recognize its reported extended type code.

Recommended Action    Check the list of supported GBICs for this version of the system software. An upgrade may be required for newer GBICs. Even if unrecognized, the GBIC may still operate properly, perhaps with limited functionality.

GBIC-6

Error Message    %GBIC-6-SERDES_MODULE_UNKNOWN: Unrecognizable GBIC found in [chars] 
(module mask 0x%02x) 

Explanation    The GBIC presented data to the system which did not correctly identify the type of the GBIC. It will be handled as a generic GBIC.

Recommended Action    If the GBIC fails to become operational, carefully reinsert it in the slot. If it continues to fail after reinsertion, the GBIC may be defective or incompatible with the switch.

GBIC_1000BASET Messages

This section contains Gigabit Interface Converter (GBIC) module messages.

GBIC_1000BASET-6

Error Message    %GBIC_1000BASET-6-GBIC_1000BASET_DEFAULT_CONFIG: 1000-BaseT GBIC 
module is detected in [chars]. Speed and duplex will be autonegotiated 

Explanation    1000-BaseT GBIC modules only support autonegotiation on speed/duplex.

Recommended Action    No action is required.

Error Message    %GBIC_1000BASET-6-GBIC_1000BASET_NO_CONFIG_NEGOTIATE: Configuration 
ignored. 1000-BaseT GBIC modules only support autonegotiation. 

Explanation    1000-BaseT GBIC modules only support autonegotiation.

Recommended Action    No action is required.

GBIC_SECURITY Messages

This section contains Gigabit Interface Converter (GBIC) security check messages.

GBIC_SECURITY-4

Error Message    %GBIC_SECURITY-4-EEPROM_CRC_ERR: EEPROM checksum error for GBIC in 
[chars] 

Explanation    The GBIC in the port specified in the error message contains invalid EEPROM data.

Recommended Action    Remove the GBIC from the specified port.

Error Message    %GBIC_SECURITY-4-EEPROM_READ_ERR: Error in reading GBIC serial ID in 
[chars] 

Explanation    An error occurred while the GBIC type was being read from EEPROM.

Recommended Action    Remove the GBIC from the specified port.

Error Message    %GBIC_SECURITY-4-EEPROM_SECURITY_ERR: GBIC in [chars] failed security 
check 

Explanation    The GBIC in the port specified in the error message contains invalid EEPROM data.

Recommended Action    Remove the GBIC from the specified port.

GBIC_SECURITY_CRYPT Messages

This section contains Gigabit Interface Converter (GBIC) security check messages.

GBIC_SECURITY_CRYPT-4

Error Message    %GBIC_SECURITY_CRYPT-4-ID_MISMATCH: Identification check failed for 
GBIC in port [dec] 

Explanation    The GBIC was identified as a Cisco GBIC, but the system was unable to verify its identity

Recommended Action    Check to see if the Cisco IOS software running on the system supports the GBIC. If the GBIC is newer, a system software upgrade might be required. Otherwise, verify that the GBIC was obtained from Cisco or from a supported vendor.

Error Message    %GBIC_SECURITY_CRYPT-4-VN_DATA_CRC_ERROR: GBIC in port [dec] has bad 
crc 

Explanation    The GBIC was identified as a Cisco GBIC, but it does not have valid CRC in the EEPROM data.

Recommended Action    Check to see if the Cisco IOS software running on the system supports the GBIC. If the GBIC is newer, a system software upgrade might be required. Even if the GBIC is unrecognized by the system, the GBIC may still operate properly, but might have limited functionality.

GBIC_SECURITY_UNIQUE Messages

This section contains Gigabit Interface Converter (GBIC) security unique messages.

GBIC_SECURITY_UNIQUE-4

Error Message    %GBIC_SECURITY_UNIQUE-4-DUPLICATE_SN: GBIC interface [dec]/[dec] has 
the same serial number as another GBIC interface 

Explanation    The GBIC was identified as a Cisco GBIC, but its serial number matches that of another interface on the system.

Recommended Action    Cisco GBICs are assigned unique serial numbers. Verify that the GBIC was obtained from Cisco or a supported vendor.

GDOI Messages

This section contains Group Domain of Interpretation (GDOI) messages.

GDOI-1

Error Message    %GDOI-1-GDOI_ACE_DENY: A Group Member ACL policy containing deny was 
attempted. This is not supported. 

Explanation    A Group Member ACL policy containing deny was attempted. This is not supported.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GDOI-1-GDOI_ACL_NUM: The ACL has too many entries. GDOI will honor 
only the first 100 ACL entries specified. 

Explanation    The ACL has too many entries. GDOI will honor only the first 100 ACL entries specified.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GDOI-1-KS_NO_RSA_KEYS: RSA Key - [chars] : Not found, Required for 
group [chars] 

Explanation    RSA keys are required for signing and verifying rekey messages, but no RSA keys were found in the key server.

Recommended Action    Ask the administrator of the key server to create the required RSA key pair.

Error Message    %GDOI-1-UNAUTHORIZED_IDENTITY: Group [chars] received registration 
from unauthorized identity: [chars] 

Explanation    The registration request was dropped because the requesting device was not authorized to join the group.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GDOI-1-UNAUTHORIZED_IPADDR: Group [chars] received registration from 
unauthorized ip address: [chars] 

Explanation    The registration request was dropped because the requesting device was not authorized to join the group.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GDOI-1-UNREGISTERED_INTERFACE: Group [chars] received registration 
from unregistered interface. 

Explanation    Receiving registration from an unregistered interface. Processing has stopped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GDOI-4

Error Message    %GDOI-4-GM_RE_REGISTER: The IPSec SA created for group [chars] may have 
been expired or cleared. Re-register to KS. 

Explanation    The IPsec SA created for one group may have been expired or cleared. You need to reregister to the key server (KS).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GDOI-5

Error Message    %GDOI-5-GM_REGS_COMPL: Registration complete for group [chars] using 
address [chars] 

Explanation    Registration was completed for the specified group.

Recommended Action    No action is required.

GEFC Messages

This section contains GE-FC line card messages.

GEFC-3

Error Message    %GEFC-3-ACCESS_FAIL: LRC access Failed 

Explanation    An attempt to access the line card redundancy controller (LRC) has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-BDI_E_ALM: End-to-End Backward Defect Indication [chars] 

Explanation    An attempt to access the line card redundancy controller (LRC) has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-FPGA_NOT_SUPPORT: Jamesport FPGA need upgrade. slot:[dec] 
port:[dec] [chars] function 

Explanation    The FPGA on the Jamesport card requires an upgrade so that it can support JP2 functions.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-GEFC_INTRPEND: Pending unexpected interrupt [addr [hex] = 
[hex]] 

Explanation    One or more pending unexpected interrupts have occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-GEFC_MAGICFAIL: Magic number read failed [[chars]] 

Explanation    The FPGA has reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-GEFC_PTFAILASSERTED: Unexpected portfail asserted 

Explanation    One or more unexpected port failures have been asserted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-GEFC_RDWRFAIL: Read/write failed [[chars]] 

Explanation    A read or write error occurred while the hardware was being accessed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-IDPROM_ACCESS_FAIL: Access to IDPROM Failed 

Explanation    An attempt to access to the IDPROM has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-INT_LPBK_FAIL: Internal CardLoopback Failed 

Explanation    An attempt to perform an internal card loopback operation has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-KPA_TIMEOUT_ALM: Keep-alive timeout [chars] 

Explanation    Either normal packets or CDL idle packets were not received.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-LASER_TX_FAULT_ALM: Optic Laser Transmit Fault [chars] 

Explanation    A transceiver laser transmittal fault has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-LOSS_OF_LIGHT_ALM: Loss of Light [chars] 

Explanation    The cable for the transceiver has been cut or removed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-LOSS_OF_LOCK_ALM: Transceiver CDR Loss of Lock [chars] 

Explanation    The CDR is experiencing problems while attempting to lock onto the signal.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-LOSS_OF_SYNC_ALM: Transceiver Loss of Sync [chars] 

Explanation    A loss of synchronization error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_HW_LASER_DOWN_ALM: Laser Disabled [chars] [chars] [chars] 

Explanation    The client laser has been disabled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_KPA_TIMEOUT_ALM: Keep-alive timeout [chars] [chars] 
[chars] 

Explanation    Normal packets or CDL idle packets were not received.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_LASER_TX_FLT_ALM: Laser Transmit Fault [chars] [chars] 
[chars] 

Explanation    A client laser transmittal fault has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_LOSS_OF_LIGHT_ALM: Transceiver Loss of Light [chars] 
[chars] [chars] 

Explanation    No light is being received from the client side.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_LOSS_OF_LOCK_ALM: Loss of Lock [chars] [chars] [chars] 

Explanation    The GEFC has lost its lock on the signal.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_LOSS_OF_SYNC_ALM: Loss of Sync [chars] [chars] [chars] 

Explanation    The GEFC has lost its synchronization.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-MIB_SFP_VENDOR_UNKNOWN: Unknown Vendor SFP inserted [chars] 
[chars] [chars] 

Explanation    The SFP is not qualified to work with Cisco products.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-TX_CRC_ERR_THR_ALM: GEFC TX CRC Error Threshold [chars] 

Explanation    The maximum threshold for transmission CRC errors has been exceeded.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GEFC-3-UNKNOWN_SFP_INSERTED: Unknown SFP inserted [chars] 

Explanation    An unknown SFP has been inserted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GEFC-6

Error Message    %GEFC-6-FLOW_CTRL_ACTIVE: Flow control become active at slot:[dec] 
port:[dec] 

Explanation    Flow control is now active.

Recommended Action    No action is required.

Error Message    %GEFC-6-FLOW_CTRL_DEACTIVE: Flow control become inactive at slot:[dec] 
port:[dec] 

Explanation    Flow control has been deactivated.

Recommended Action    No action is required.

GENERAL Messages

This section contains Zenith route processor messages.

GENERAL-2

Error Message    %GENERAL-2-CRITEVENT: [chars] 

Explanation    A critical error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GENERAL-3

Error Message    %GENERAL-3-EREVENT: [chars] 

Explanation    This is a general error message to be used for sanity tests.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GENERAL-3-WSHALEVENT: [chars] 

Explanation    This message provides general error information to be used for sanity testing.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GENERIC_SUBBLOCK Messages

This section contains generic subblock messages.

GENERIC_SUBBLOCK-2

Error Message    %GENERIC_SUBBLOCK-2-BUILDXDR: Failed to build message for GSB: [chars] 

Explanation    An attempt to build a message so that a generic subblock could be distributed has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GENERIC_SUBBLOCK-2-GSBNOTISSUAWARE: GSB [chars] is not ISSU aware. 
Cannot distribute it to ISSU-aware slots 

Explanation    This GSB is expected to be ISSU aware but it is not. It cannot be distributed safely to ISSU-aware slots because it may not be correctly interpreted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GENERIC_SUBBLOCK-2-LATE_REGISTER: Late registration of GSB type 
[chars], with id [dec] 

Explanation    An attempt to register a new generic subblock type was received after subblocks with previously registered types had already been allocated from the control structure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %GENERIC_SUBBLOCK-2-UNPACKXDR: Unpacked [dec] bytes and attempted to 
consume [dec] bytes for GSB: [chars] 

Explanation    A discrepancy was detected between the expected length of a message and the actual length of the message that was received.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

GK Messages

This section contains GK-H.323 Gatekeeper messages.

GK-3

Error Message    %GK-3-SUBNET_NOT_FOUND: Subnet not found under specified IP address 
[IP_address]/[IP_address].

Explanation    Not Available

Recommended Action    Not Available

GLBP Messages

This section contains Gateway Load Balancing Protocol messages.

GLBP-4

Error Message    %GLBP-4-BADVIP: [chars] Grp [dec] address [IP_address] is in the wrong 
subnet for this interface 

Explanation    The Gateway Load Balancing Protocol virtual IP address contained in the hello message cannot be learned because it is not within a subnet configured on the interface.

Recommended Action    Check the configuration on all GLBP routers and ensure that the virtual IP address is within a configured subnet.

GPRSFLTMG Messages

This section contains Global Packet Radio Service fault management essages.

GPRSFLTMG-3

Error Message    %GPRSFLTMG-0-RESOURCE: GSN: [IP_address], TID: [hex][hex], APN: 
[chars], Reason: [dec], [chars] 

Explanation    Available resources exhausted to continue GGSN service because of the following reasons :
1. Number of PDP reaches Limit.
2. Number of Network Initiated PDP reached percentage - Insuffient
    in GGSN.
3. Number of IP PDP regenerated PPP reaches limit.

Recommended Action    Check whether you can increase number of PDP that can be handled by GGSN. If the problem recurs, contact your technical support representative with the error message you got and with the output of the show gprs gtp status command.

G_QOS_Classify Messages

This section contains messages.

Error Message    %G_QOS_CLASSIFY-3-NOMEM: Memory Allocation Failure - [chars] 

Explanation    Memory required to service one or more Network Processors could not be allocated.

Recommended Action    This error may indicate that more memory must be installed on the affected card or platform in order to service all the features and related entities enabled via the configuration. Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %G_QOS_CLASSIFY-3-QOS_CONFIG: error detected: [chars] 

Explanation    A QoS policymap classification configuration error was detected.

Recommended Action    This configuration error is not considered fatal to the operation of the Network Processors. The software is designed to detect and report the error condition. Change the QOS Policymap Filter configuration to correct the problem.

Error Message    %G_QOS_CLASSIFY-4-MACACL_CONFIG: [chars] 

Explanation    Only source mac address in extended named MAC ACL is supported on X40G linecard interfaces.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

GT96100 Messages

This section contains GT96100 DMA controller driver messages.

GT96100-3

Error Message    %GT96100-3-ECC: CPU corrected [dec] single bit memory errors 

Explanation    The system has detected and corrected single-bit errors. The number of errors is displayed in the message text.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

HA Messages

This section contains high availability system messages.

HA-3

Error Message    %HA-3-TIFKEY: Tifkey [hex] (Card Type [hex], (S)PA Type [hex]) not 
present in the Standby Tif table (Hash Slot [dec]) - Standby Reloading 

Explanation    The standby route processor encountered an error while the TIF number (channel ID) for the indicated interface was being received from the active route processor. In most situations, this error is self-correcting and affects the standby route processor only. Upon encountering this error, the standby route processor reloads itself automatically and reestablishes synchronization with the active route processor.

Recommended Action    If the standby route processor does not reload itself automatically, reload it from the active route processor console by entering the how-module standby reload command. If this command fails, reload the standby route processor by entering the hw-module standby reset command. If the standby route processor still does not reload or this error is seen again, collect the output from show c7300, show c7300 ha tif entries, show c7300 ha statistics, show c7300 ha registers, show redundancy, show redundancy state, show redundancy switchover history, show redundancy history, and show checkpoint clients. Also, copy the running configuration and all system messages exactly as they appear on the console or in the system log. Open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %HA-3-TIFTAKEN: Tif number [dec] (Card Type [hex], (S)PA Type [hex]) 
already allocated in the Standby (Hash Index [hex]) - Standby Reloading 

Explanation    An error was encountered in reserving the TIF (Channel ID) number that was meant for a specific physical or logical interface in the standby route processor. This condition occurs if there is a race condition in the synchronization of TIF numbers and the running configuration from the active route processor to the standby route processor. In most situations, this error is self-correcting and affects the standby route processor only. Upon encountering this error, the standby route processor reloads itself automatically and reestablishes synchronization with the active route processor.

Recommended Action    If the standby route processor does not reload itself automatically, reload it from the active route processor console by entering the how-module standby reload command. If this command fails, reload the standby route processor by entering the hw-module standby reset command. If the standby route processor still does not reload or this error is seen again, collect the output from show c7300, show c7300 ha tif entries, show c7300 ha statistics, show c7300 ha registers, show redundancy, show redundancy state, show redundancy switchover history, show redundancy history, and show checkpoint clients. Also, copy the running configuration and all system messages exactly as they appear on the console or in the system log. Open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

HA-4

Error Message    %HA-4-CHKPT: Platform CF - [chars] 

Explanation    A failure has occurred during a Cisco 7300 checkpointing activity.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-CHKPTSEND: [chars] (rc [dec], event [chars]) 

Explanation    Cisco 7300 checkpointing data could not be sent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-DECODE: Data decode - [chars] ([dec]) 

Explanation    Failure to decode 7300 checkpointing data descriptors.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-ENCODE: Data Encode - [chars] ([chars]) 

Explanation    The Cisco 7300 checkpointing data descriptors could not be decoded.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-INCOMPATIBLE: Incompatible RP ([chars]) in slot [dec] - Peer RP 
being held in reset state 

Explanation    The peer route processor (RP) is not compatible with the active RP. The peer RP is being held in reset state.

Recommended Action    Remove the peer RP and replace it with an RP that is the same type as the active RP so that the peer RP will successfully boot as the standby RP.

Error Message     %HA-4-NOBUF: Failed to allocate buffer for inter-RP IPC message 
receive 

Explanation    While IPC messages were being received from the peer route processor (RP), a packet buffer could not be allocated to receive the packet.

Recommended Action    Enter the show buffers command to confirm that the IPC buffer pool is experiencing missed IPC messages. The IPC retry process will manage intermittent errors. However, if this error message is seen with regularity, the system may require more memory as the IPC buffer pool is automatically sized in direct proportion to the total amount of memory in the system. There is no configuration command available that will resize the IPC buffer pool.

Error Message    %HA-4-NOPROCESS: Creation of [chars] process failed 

Explanation    The creation of a platform high availability process has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-RESET: Reset of [chars] RP triggered [chars] 

Explanation    The active route processor (RP) was reset by the standby RP in response to an event that caused the standby RP to determine that the active RP was no longer functional.

Recommended Action    The RP that was reset will produce a crash information (crashinfo) file and, if configured, a core dump. These files provide information about the events that triggered the RP to reset. Open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-STBYINITFAIL: Initialization of standby Route Processor in slot 
[dec] failed 

Explanation    Initialization of the standby route processor (RP) has failed. This condition will result in the high availability features not being operational.

Recommended Action    If additional error messages indicate that the type of the standby RP is incompatible with the current active RP, insert a compatible standby RP. If the standby RP is of a type that is compatible with the active RP, attempt to remove and firmly reinsert the standby RP. If the problem persists, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA-4-SYNC: [chars] 

Explanation    An error was encountered during a data synchronization operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

HA-6

Error Message    %HA-6-FALLBACK: [chars] - configured mode([chars]), fallback 
mode([chars]) 

Explanation    The specified route processor redundancy mode has fallen back to the mode specified in the message.

Recommended Action    No action is required.

Error Message    %HA-6-NOCOEXIST: Line card in slot [dec] ([chars]) cannot co-exist in 
[chars] redundancy mode 

Explanation    The specified line card cannot coexist with the rest of the system in the current redundancy mode configuration of the system.

Recommended Action    No action is required.

Error Message    %HA-6-STANDBY_READY: Standby RP in slot [dec] is operational in 
[chars]mode

Explanation    The standby route processor is operational.

Recommended Action    No action is required.

Error Message    %HA-6-SWITCHOVER: Route Processor switched from being standby to being 
active 

Explanation    This route processor has switched over to become the active route processor.

Recommended Action    No action is required.

Error Message    %HA-6-TOOBIG: Running config too big, config sync failed 

Explanation    The running configuration was too large to be synchronized.

Recommended Action    No action is required.

HA_CONFIG_SYNC Messages

This section contains high availability configuration synchronization messages.

HA_CONFIG_SYNC-3

Error Message    %HA_CONFIG_SYNC-3-BOOTVAR: Cannot communicate boot variable to standby 
(%s) 

Explanation    The active supervisor failed to send the specified boot variable to the standby supervisor. As a result, a subsequent reload or a switchover operation will probably result in the standby supervisor booting a wrong image.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_CONFIG_SYNC-3-CONFREG: Cannot communicate config register to 
standby 

Explanation    The active supervisor failed to send the configuration register to the standby supervisor. As a result, the active and standby supervisors might not have matching configuration registers.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_CONFIG_SYNC-3-FS_BULK_CFGSYNC: %s [%s] 

Explanation    A synchronization of the file system bulk configuration has failed. The reason for the failure is provided in the string.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_CONFIG_SYNC-3-ISSU_MTU: CONFIG SYNC Failed to get MTU Size for 
session[[dec]] msg_type[[dec]], MTU[[dec]], rc[[dec]] 

Explanation    An ISSU configuration synchronization failed to get the message MTU.

Recommended Action    Copy the system's configuration along with any other relevant information. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    HA_CONFIG_SYNC-3-ISSU_REG: CONFIG SYNC [chars] rc([dec]) 

Explanation    An ISSU configuration synchronization registration error has occurred.

Recommended Action    Copy the system's configuration along with any other relevant information. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    HA_CONFIG_SYNC-3-ISSU_XFORM: CONFIG SYNC [chars] msg_type[[dec]], 
rc[[dec]] 

Explanation    An ISSU configuration synchronization failed to transform a message.

Recommended Action    Copy the system's configuration along with any other relevant information. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

HA_CONFIG_SYNC-6

Error Message    %HA_CONFIG_SYNC-6-BULK_CFGSYNC_SUCCEED: Bulk Sync succeeded 

Explanation    A bulk synchronization has succeeded.

Recommended Action    No action is necessary.

Error Message    %HA_CONFIG_SYNC-6-LBL_PRC_SUBCODE: CONFIG SYNC : Subcode not matching 
for command %s Active subcode[0x%x], Standby subcode[0x%x] 

Explanation    The line-by-line synchronization of a command has succeeded. A command entered on the active system was successfully synchronized with the standby system. However, the subcode of parser return code returned by the active system differed from the subcode returned by the standby system.

Recommended Action    Normally, no action is required. If any problems with line-by-line synchronization are found, copy the system's configuration along with any other relevant information. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

HA_EM Messages

This section contains Embedded Event Manager (HA_EM) messages.

HA_EM-3

Error Message    %HA_EM-3-ACTION_CNS_OPEN_FAIL: [chars]: Unable to open connection to 
CNS Event Agent: [dec] 

Explanation    The Cisco Network Services (CNS) action process failed to open a CNS handle to the event agent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMC_CBH_PROCESS_CREATE: [chars]: callback handler process 
create failed for eid: [dec] 

Explanation    The process create function reported an error while trying to create the callback handler process.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMC_FH_INIT: [chars]: fh_init failed : [dec] 

Explanation    The fh_init function reported an error while trying to initialize EEM for a callback process.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMFD_EMPTY_QUEUE: [chars]: The [chars] event detector I/O 
queue empty. 

Explanation    The I/O queue is unexpectedly empty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMFD_QUEUE_INIT: [chars]: Unable to initialize queue; 

Explanation    The queue initialization function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMFD_TTY_NUM: [chars]: Error occurred while fetching TTY 
number. 

Explanation    An internal software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_ACTION: [chars]: Error occurred while performing action: 
[chars]. 

Explanation    An internal software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_ACTION_INFO: [chars]: Error occurred while fetching 
action information: [dec]. 

Explanation    Failed to obtain Embedded Event Manager action information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_ADJUST_HIST_SIZE: [chars]: Error attempting to adjust 
event history table size. 

Explanation    The Embedded Event Manager policy director could not adjust the size of the event history table.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CHECKSUM_MISMATCH: [chars]: file checksum mismatch 

Explanation    The checksum value of a an installed policy does not match the value provided by the installation manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CHKPT_INIT: [chars]: could not register the application 
with the checkpointing server: [chars] 

Explanation    Failed to register an application with the checkpointing server.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CHKPT_TBL_INFO_READ: [chars]: could not read the 
existing table information: [chars] 

Explanation    Failed to read the existing table information using the checkpointing API.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CHKPT_TBL_INIT: [chars]: failed to initialize [chars]: 
[chars] 

Explanation    Could not initialize a table with the checkpointing server.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CHKPT_TBL_RECOVER: [chars]: could not recover the 
checkpointed [chars]: [chars] 

Explanation    Failed to recover a checkpointed table.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CLI_CONNECT: Unable to establish CLI session: [chars] 

Explanation    Unable to establish a CLI session.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_CLI_DISCONNECT: Error disconnecting from CLI session: 
[chars] 

Explanation    An error occurred while disconnecting from the CLI session.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_CLI_NOTTY: Error attempting to access an unopened CLI 
session: [chars] 

Explanation    An error occurred while the system attempted to access the specified unopened CLI session.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_CLI_READ: Unable to read CLI response: [chars] 

Explanation    Unable to read a CLI response.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_CLI_WRITE: Unable to send CLI command: [chars] 

Explanation    Unable to send a CLI command.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_ERROR: Error executing applet [chars] statement [chars] 

Explanation    The Embedded Event Manager policy director found an error when processing an applet.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EVM_ASYNC_ATTACH: [chars]: could not attach handler for 
Event Manager asynchronous event: [chars] 

Explanation    An internal error was detected when attaching a handler for an Event Manager asynchronous event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EVM_CREATE: [chars]: could not create event manager: 
[chars] 

Explanation    An internal error was detected when creating Event Manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EVM_EVENT_BLOCK: [chars]: failed to block waiting for 
Event Manager events: [chars] 

Explanation    An internal error was detected when block-waiting for Event Manager events.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EVM_INIT_EVENT: [chars]: could not initialize Event 
Manager event: [chars] 

Explanation    An internal error was detected when initializing an Event Manager event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EVM_MSG_ATTACH: [chars]: could not attach handler for 
Event Manager message event: [chars] 

Explanation    An internal error was detected when attaching a handler for an Event Manager message event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_EXECUTE_CALLBACK: [chars]: failed to execute callback 

Explanation    Failed to execute a callback routine.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_FH_INIT: [chars]: could not initialize Embedded Event 
Manager service: [chars] 

Explanation    An internal error was detected when initializing the Embedded Event Manager service.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_GET_PRIO: [chars]: failed to get process priority: 
[chars] 

Explanation    There has been an internal error. A call to get a process-scheduling priority failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_IPC_PORT_CREATE: [chars]: failed to create an IPC port: 
[chars] 

Explanation    Embedded Event Manager failed to create an IPC port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_IPC_PORT_OPEN: [chars]: failed to open an IPC port: 
[chars] 

Explanation    Embedded Event Manager failed to open an IPC port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_IPC_PORT_REGISTER: [chars]: failed to register an IPC 
port: [chars] 

Explanation    Embedded Event Manager failed to register an IPC port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_NOEID: %s: No such event id found. 

Explanation    The Embedded Event Manager (EEM) policy director could not find a record of the event ID.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_NOESID: [chars]: No such event spec id found. 

Explanation    The Embedded Event Manager policy director could not find the triggered event specification ID.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_NO_PROC: %s: Failed to create process 

Explanation    The Embedded Event Manager (EEM) policy director could not create a process.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_OVL_NOTIF_REG: [chars]: could not register for Version 
Manager notification: [chars] 

Explanation    An internal error was detected when registering for Version Manager notification.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_POLICY_UNREG_ERR: [chars]: could not unregister policy 
[chars]: [chars] 

Explanation    A registered policy changed or deleted by the last installation update was detected. Because the update used the start option, the old policy was automatically unregistered. This message signaled an unsuccessful unregistration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_POLICY_UNREGREG_ERR: [chars]: could not replace policy 
[chars]: [chars] 

Explanation    A registered policy changed by the last installation update was detected. Because the update used the start option, the old policy was automatically replaced by the new policy. This message signaled an unsuccessful replacement of the policy.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_PROCESS_XML: %s: error processing xml buffer 

Explanation    An error occurred in processing the event publishing information XML buffer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_PTHRD_CREATE: [chars]: failed to create POSIX thread: 
[chars] 

Explanation    An internal error occurred when trying to create a POSIX thread.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_QUEUE_INIT: [chars]: could not initialize queue 

Explanation    An internal error was detected when initializing the Embedded Event Manager queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_REQINFO: [chars]: Error attempting to fetch event 
information: [chars]. 

Explanation    The Embedded Event Manager policy director could not obtain event information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_SET_INFO: [chars]: Error occurred while fetching 
variable information: [dec]. 

Explanation    An error occurred while attempting to obtain Embedded Event Manager variable information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_SMTP_CHK_REPLY: Reply code unexpected from SMTP server: 
[chars] 

Explanation    An unexpected reply code was received from the connected SMTP server.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_SMTP_CONNECT: Unable to connect to SMTP server: [chars] 

Explanation    Unable to connect to the SMTP server socket.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_SMTP_DISCONNECT: Unable to disconnect from SMTP server: 
[chars] 

Explanation    Unable to disconnect from the connected SMTP server.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_SMTP_READ: Unable to read from SMTP server: [chars] 

Explanation    Unable to read from the connected SMTP server.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_SMTP_WRITE: Unable to write to SMTP server: [chars] 

Explanation    Unable to write to the connected SMTP server.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-3-FMPD_SVCEVM_CREATE: [chars]: could not initialize RPC server 
for event manager: [chars] 

Explanation    Initializing RPC server stub for event manager has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_SVC_REG: [chars]: RPC service registration for Embedded 
Event Manager Script Director failed 

Explanation    Embedded Event Manager Script Director failed to register with the RPC facility.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_UNKNOWN_ENV: [chars]: could not find environment 
variable: [chars] 

Explanation    The Embedded Event Manager policy director could not find the environment variable specified in the action message.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_UNKNOWNTYPE: [chars]: Unknown event type found in 
applet. 

Explanation    An internal software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMPD_WRONGTYPE: [chars]: Published event type does not match 
event spec 

Explanation    The Embedded Event Manager policy director event specification does not match the published event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_CNS_FAIL: [chars]: Failed to perform CNS action: [chars] 

Explanation    The Embedded Event Manager failed attempting to send a CNS message.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_EMPTY_QUEUE: [chars]: The I/O queue empty. 

Explanation    The I/O queue is empty, but it should not be empty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_ENQUEUE_FAIL: [chars]: The Unable to enqueue packet onto 
queue. 

Explanation    The queue is not in a state to accept packets.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_POLICY_LOOKUP_FAIL: [chars]: Failed to look up in the 
table the registration specification for policy [chars]. 

Explanation    A table lookup for the registration specification for the policy has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_QUEUE_INIT: [chars]: The Unable to initialize queue. 

Explanation    The queue cannot be initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-3-FMS_SWITCH_NOT_RF_ACTIVE: [chars]: This processor is not in 
ACTIVE state (state = [dec]). Switchover must be performed on ACTIVE processor. 

Explanation    Switchovers must occur on the active unit, not the standby unit.

Recommended Action    Ensure that the switchover occurs on a unit that is designated as an active unit and not a standby unit.

HA_EM-4

Error Message    %HA_EM-4-FMPD_IPC_GET_PAK: [chars]: failed to allocate an IPC buffer 

Explanation    Embedded Event Manager failed to allocate a buffer from IPC.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-4-FMPD_IPC_SEND_MSG: [chars]: failed to send an IPC message: 
[chars] 

Explanation    Embedded Event Manager failed to send a message through IPC.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-4-FMPD_NO_ACTION: No action configured for applet [chars] 

Explanation    No action has been configured for the specified applet.

Recommended Action    Configure at least one action for this applet.

Error Message    %HA_EM-4-FMPD_NO_EVENT: No event configured for applet [chars] 

Explanation    No event has been configured for the specified applet.

Recommended Action    Configure an event for this applet.

Error Message    %HA_EM-4-FMPD_NOTAGNAME: %s: No tag %s found corresponding to this 
event publish. 

Explanation    The Embedded Event Manager policy director could not associate the tag name with a published event.

Recommended Action    In the action info type event reqinfo command, use only tag names that correspond to the published event.

Error Message    %HA_EM-4-FMPD_NO_TRACK: Use of the "track" keyword in the correlate 
statement is not supported in this image. All tracked objects will return the 
"unset" state of 0  

Explanation    The Embedded Event Manager Track ED is not supported in this image.

Recommended Action    If you require Embedded Event Manager Track ED, upgrade to an image that supports the feature.

HA_EM-6

Error Message    %HA_EM-6-FMPD_EEM_CONFIG: Embedded Event Manager configuration: %s 

Explanation    The Embedded Event Manager (EEM) reports an error in the Event Manager (EM) configuration.

Recommended Action    Check the applet configuration.

Error Message    %HA_EM-6-FMPD_POLICY_CHANGED: [chars]: registered policy [chars] 
changed by the last installation update 

Explanation    A registered policy was changed by the last installation update. If the update used the start option, the old policy was automatically unregistered and the new policy registered. Otherwise, the old policy would remain registered and functional until the user unregisters it manually.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-6-FMPD_POLICY_DELETED: [chars]: registered policy [chars] 
deleted by the last installation update 

Explanation    A registered policy was deleted by the last installation update. If the update used the start option, the policy was automatically unregistered. Otherwise, the policy would remain registered and functional until the user unregisters it manually.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-6-FMPD_POLICY_UNREGREG_SUCC: [chars]: policy [chars] replaced 
successfully 

Explanation    A registered policy changed by the last installation update was detected. Because the update used the start option, the old policy was automatically replaced by the new policy. This message signaled a successful replacement of the policy.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-6-FMPD_POLICY_UNREG_SUCC: [chars]: policy [chars] unregistered 
successfully 

Explanation    A registered policy changed or deleted by the last installation update was detected. Because the update used the start option, the old policy was automatically unregistered. This message signaled a successful unregistration.

Recommended Action    This is an informational message only. No action is required.

Error Message    %HA_EM-6-FMPD_UPDATE_POLICY_COPY: Policy update has copied %d bytes 
from %s to %s 

Explanation    As a result of an event manager update command, an Embedded Event Manager (EEM) policy has been copied.

Recommended Action    No action is required.

Error Message    %HA_EM-6-FMPD_UPDATE_POLICY_REGISTER: Policy update has successfully 
re-registered policy %s 

Explanation    As a result of an event manager update command, an EEM policy has been successfully reregistered.

Recommended Action    No action is required.

Error Message    %HA_EM-6-FMPD_UPDATE_POLICY_REGISTER_FAIL: Policy update has failed to 
register policy %s %s 

Explanation    As a result of an event manager update command, an EEM policy could not be registered.

Recommended Action    No action is required.

Error Message    %HA_EM-6-FMPD_UPDATE_POLICY_UNREGISTER_FAIL: Policy update has failed 
to unregister policy %s %s 

Explanation    As a result of an event manager update command, an EEM policy could not be unregistered.

Recommended Action    No action is required.

Error Message    %HA_EM-6-FMS_SWITCH_HARDWARE: [chars]: Policy has requested a hardware 
switchover 

Explanation    An Embedded Event Manager policy requested that a hardware switchover occur.

Recommended Action    This is an informational message only. No action is required.

HA_EM-7

Error Message    %HA_EM-7-ACTION_ADD_PARSER: [chars]: Unable to add action [chars] 
command; 

Explanation    Failed to add the specified action command.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_CNS_AGENT_UNAVAIL: [chars]: CNS Event Agent not 
available: [dec] 

Explanation    The CNS Event Agent is currently not available.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_CNS_CLEAR_RESTART: [chars]: Unable to clear restart 
callback; 

Explanation    The CNS action process failed to clear restart callback.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_CNS_SET_RESTART: [chars]: Unable to set restart 
callback; 

Explanation    The CNS action process failed to set restart callback.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_ENQUEUE_FAIL: [chars]: Unable to enqueue [chars]; 

Explanation    The enqueueing function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_WB_CREATE: [chars]: create_watched_boolean failed: 
[chars] 

Explanation    The function for creating a watched boolean reported an error trying to create the watched boolean.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-ACTION_WB_DELETE: [chars]: delete_watched_boolean failed: 
[chars] 

Explanation    The function for deleting a watched boolean reported an error trying to delete the watched boolean.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMC_CB_DM_THREADPOOL_CREATE: [chars]: 
dispatch_manager_threadpool_create failed [chars] 

Explanation    The dispatch manager reported an error trying to create a thread pool.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMC_CB_DM_THREADPOOL_START: [chars]: 
dispatch_manager_threadpool_start failed [chars] 

Explanation    The dispatch manager reported an error trying to start a thread pool.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMC_ENQUEUE_FAIL: [chars]: Unable to enqueue [chars]; 

Explanation    The enqueueing function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMC_INV_REPLY: [chars]: Application client library unable to 
handle message receive. 

Explanation    The API received a message reply when it was not in a state to accept such messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMC_MALLOC: [chars]: Unable to allocate [chars]; 

Explanation    The malloc function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_ADD_PARSER: [chars]: Unable to add [chars] event 
detector command; 

Explanation    The event detector failed to add a command.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_COND_WAIT: [chars]: conditional wait error: [chars] 

Explanation    Internal error. The event detector has failed to perform a conditional wait.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_DM_CREATE: [chars]: could not create dispatch manager: 
[chars] 

Explanation    The event detector has failed to create a dispatch manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_ENQUEUE_FAIL: [chars]: Unable to enqueue [chars]; 

Explanation    The enqueueing function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_MALLOC: [chars]: Unable to allocate [chars]; [chars] 

Explanation    The malloc function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_NO_CLOCK: [chars]: unable to read clock using 
clock_gettime: [chars] 

Explanation    The clock reading function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_OID_UNAVAIL: [chars]: The following oid has become 
unavailable: [chars] 

Explanation    An internal error has occurred. The registered OID is no longer available in the system.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_OPEN_CONF: [chars]: could not open event detector config 
file: [chars] 

Explanation    The event detector has failed to open the configuration file for event detector information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_READ_CONF: [chars]: could not read event detector config 
file: [chars] 

Explanation    The event detector has failed to read the configuration file for event detector information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMFD_THRD_POOL_CREATE: [chars]: could not create thread pool: 
[chars] 

Explanation    The event detector has failed to create a thread pool.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMMD_NO_CLOCK: [chars]: unable to read clock using 
clock_gettime: [chars] 

Explanation    The clock reading function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_CHKPT_ITERATE_END: [chars]: call to chkpt_iterate_end 
returned unexpected failure. 

Explanation    An attempt to register an application with the checkpointing server has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_CHKPT_NULL_PTR: [chars]: Got a null [chars] but non-null 
value was expected 

Explanation    An attempt to do further processing has failed because a null value was received when a non-null value was expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_CHKPT_TBL_ADD: [chars]: could not save a record into a 
checkpointing table: [chars] 

Explanation    An attempt to save a record into the specified checkpointing table has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_CHKPT_TBL_REMOVE: [chars]: could not delete a record 
from a checkpointing table: [chars] 

Explanation    An attempt to delete a record from the specified checkpointing table has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_CHKPT_TBL_RESET: [chars]: could not reset a record in a 
checkpointing table: [chars] 

Explanation    An attempt to reset a record in the specified checkpointing table has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_COUNTER_SET: [chars]: failed to set a counter: [chars] 

Explanation    An attempt to set an Embedded Event Manager counter has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_EVENT_CREATE: [chars]: failed to create an event: 
[chars] 

Explanation    An attempt to create an Embedded Event Manager event has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_EVENT_REG: [chars]: failed to register an event: [chars] 

Explanation    An attempt to register an Embedded Event Manager event has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_EVENT_TYPE: [chars]: unknown event type [dec] 

Explanation    An unknown Embedded Event Manager event type was detected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_FILE_OPEN: [chars]: failed to open file [chars] : 
[chars] 

Explanation    An attempt to open the specified file has failed due to an internal error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_FORMAT_TIME: [chars]: error attemting to format time 
string 

Explanation    An attempt to format a time string has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_GET_NODE_NAME: [chars]: failed to get the local node 
name: [chars] 

Explanation    An attempt to get the local node name has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_LAST_POLICY: [chars]: invalid last policy name replied 
[chars] 

Explanation    There has been an internal error. The last policy name that the script director replied to the show event manager policy registered command is an invalid policy name.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_LONG_PATHNAME: [chars]: too long path name 

Explanation    There has been an internal error. A path name could not be formed because it exceeded the maximum length.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_NO_CLOCK: [chars]: unable to read clock using 
clock_gettime: [chars] 

Explanation    The clock reading function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_NO_MEM: [chars]: not enough memory: [chars] 

Explanation    Memory allocation failed due to a low-memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    %HA_EM-7-FMPD_OVL_SETUP_ENV: [chars]: could not update environment 
variables: [chars] 

Explanation    Updating environment variables of the process according to stored system variables has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMPD_TIMER_ARM: [chars]: failed to arm a timer: [chars] 

Explanation    An attempt to arm an Embedded Event Manager timer has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_ASYNC_ATTACH_CHKPT: [chars]: Failed to attach to handle 
chkpt asychronous events; [chars] 

Explanation    The event pulse attach event function reported an error trying to attach the checkpoint pulse handler.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_CHKPT_ITERATE_END: [chars]: call to chkpt_iterate_end 
returned unexpected failure. 

Explanation    An attempt to register an application with the checkpointing server has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_CHKPT_TBL_UNREG: [chars]: could not unregister the 
checkpointed table [chars]: [chars] 

Explanation    Failed to unregister a checkpointed table.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_FDC_OPEN: [chars]: Failed to open Event Detector context 
control block 

Explanation    The open_fd function reported an error trying to open an Event Detector context control block.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_NO_CLOCK: [chars]: unable to read clock using 
clock_gettime: [chars] 

Explanation    The clock reading function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_POLICY_MAX_ENTRIES: [chars]: Maximum number of script 
publish entries exceeded; some events have been discarded 

Explanation    An attempt to publish an event requiring a script failed because there is no more room
in the script publish queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_REALLOC_FAIL: [chars]: Unable to reallocate [chars]; 
[chars] 

Explanation    The reallocation function reported an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_SWITCH_FAIL: [chars]: The system is unable to switch to 
standby processor. Switchover cancelled. 

Explanation    Switchovers must occur when a standby processor is available and ready.

Recommended Action    Ensure that a standby processor is available and ready.

Error Message    %HA_EM-7-FMS_WB_CREATE: [chars]: create_watched_boolean failed; 
[chars] 

Explanation    The create watched boolean function reported an error trying to create the watched boolean.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-FMS_WQ_CREATE: [chars]: create_watched_queue failed; [chars] 

Explanation    The create watched queue function reported an error trying to create the watched queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-PTHREAD_MUTEX_LOCK: [chars]: Error locking mutex [chars]; 
[chars] 

Explanation    The pthread mutex lock function reported an error while attempting to lock the specified mutex.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %HA_EM-7-PTHREAD_MUTEX_UNLOCK: [chars]: Error unlocking mutex [chars]; 
[chars] 

Explanation    The pthread mutex unlock function reported an error while attempting to unlock the specified mutex.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.