Before You Begin
Verify that the intent is to update the original system (not upgrade the system). An
defined as overwriting an existing (original) system to take advantage of modifications that we
made to improve the system. For example, you might update a system from version 1.5 to 1.5MR.
defined as deploying a replacement of the original system to take advantage of major modifications. For example replacing a system currently running version
1.0 to run version 2.0 that includes support for a new operating system. If you are upgrading a system, use the Upgrading the System procedure. Check the release notes for the correct
procedure to use.
In both cases, all of the data from the original system is transferred to the
updated or upgraded system.
Get the latest update
file from Cisco at Cisco Software Download (external)
The update package for
your system includes an ISO image. You cannot
skip some versions of the software. For example, you must install the Cisco WebEx Meetings Server version 1.1 (Build 18.104.22.168.A) or version 1.5 (Build 22.214.171.124.A) before applying 1.5 MR2.
Check the release notes for the correct
version to use.
Because the update procedure
requires exclusive access to the system, notify users that they cannot access the system for
meetings. Be sure to schedule the update during a time that will be least
disruptive to your users.
Notify other system administrators that they should not access the system during this
procedure. If they do so, their changes are not saved and the result can be
unpredictable; they must wait until this procedure is completed before signing
in to the Cisco WebEx Administration site.