||Sign in to
your Cisco WebEx Meetings Server Administration site.
Maintenance Mode and
Continue to confirm.
mode is not required to perform directory integration but a large
synchronization can affect system performance. You can put your system into
maintenance mode to prevent users from using the system during a
||Enter your CUCM
server information if you have not done so already:
or fully qualified domain name (FQDN)
The username and
password can be your CUCM administrator or AXL username and password. After you
configure your CUCM information, the IP address or FQDN of your CUCM server
appears under the CUCM icon.
If you have
already configured your CUCM settings, this step is not necessary and you can
proceed to the next step. After you have configured your CUCM information,
changing it is a complex procedure that can cause user synchronization problems
and is not recommended.
Cisco WebEx Meetings Server system with your LDAP directory service. You can
perform your synchronization in the following ways:
Synchronize Now to perform a synchronization
cancel synchronization after it starts.
- Select the
synchronization check box and enter a date, time, and repeat
mechanism to schedule future synchronizations.
If you select
Synchronize Now, your system immediately performs a
synchronization. The time this process takes varies depending on the number of
users being synchronized. You receive an email when the synchronization is
complete. The other administrators on your system are not notified after a
Synchronize Now. If you schedule a synchronization,
it occurs at the specified date and time. All administrators receive an email
after a scheduled synchronization is complete. If you want to prevent future
synchronization, you can deselect
attributes are mapped during the synchronization process:
||Cisco WebEx Meetings Server Attribute
name and last name in Cisco WebEx Meetings Server are components of the full
name that is displayed to users.
attributes in Cisco WebEx Meetings Server cannot be updated by end users.
synchronization fails, an error message appears on the page and an email with
detailed information about the error is sent to the administrator. Select
Log to see a detailed explanation of the error. The logs provided
include a deactivated user report, failed user report, and a summary.
After you have
performed at least one synchronization, a summary of your last synchronization
appears indicating whether or not it was completed, the time and date it was
completed (using the time and date configured in your Company Info settings),
and a listing of user changes including the following:
number of new users added.
Deactivated—The number of users who were deactivated.
Save if you have configured or changed your
synchronization schedule or your administrator notification settings.
Users tab and make sure that the correct users have
Remote users on the drop-down menu to filter the
user list. Make sure that the users you wanted synchronized are present in the
list. Remote users are imported into Cisco WebEx Meetings Server through a
directory synchronization. If a user is created locally first and is
overwritten by a directory synchronization, this user will become a remote
user, not a local user.
Local users to see which users were not included in
the synchronization. Local users are created locally by a Cisco WebEx Meetings
Server administrator. Local users can be added manually or imported using a CSV
||Make sure your
CUCM and Cisco WebEx Meetings Server synchronization schedules are sequential.
Your CUCM synchronization must occur first and your Cisco WebEx Meetings Server
synchronization should occur immediately afterward.
administrators when synchronization completes and then select
Save. This option is selected by default and only
informs administrators after scheduled synchronizations.
system is configured to use SSO, you must first disable SSO. See
Disabling SSO for
more information. If your system is not configured to use SSO, it uses its
default authentication until you enable LDAP authentication.
enabling LDAP we recommend that administrators use Active Directory server for
user management including adding, disabling, and modifying users. After
enabling LDAP authentication, all participants must use their LDAP credentials
to sign in to the WebEx site. Administrators, however, still use their Cisco
WebEx Meetings Server credentials to sign in to the Administration site.
||Make sure that
your users can sign into the system with their AD domain credentials.
||If you put
your system in maintenance mode select
Off Maintenance Mode.
||(Optional)If you have
performed a synchronization, you can select
Now to notify users by email that accounts have been created for
them on your Cisco WebEx Meetings Server system or when their accounts have
been changed. You can optionally select
Automatically send out notifications, which
automatically sends an email to your newly added users after each
synchronization. After any change to the authentication settings (for example,
enabling LDAP), the Users–Password Changed email is sent to affected users.
sends the following emails:
receive only one notification in their lifetime. Subsequent synchronization do
not cause additional emails to be sent.
that require notification" indicates all users that are active and have not
been notified yet.
users or local users are not sent any notification.
local user on Cisco WebEx Meetings Server sends an email to this user. However,
this user must be added on your CUCM Active Directory server before he can sign
in to the WebEx site.
only send notifications to users who were added using the synchronization
take a few minutes for your email notifications to be sent to your users. This
delay is caused by several factors that are external to your Cisco WebEx
Meetings Server system including your email server, network connectivity
issues, and spam catchers on individual email accounts.
Activation Email is sent to each user the first time they are imported into
your system in a synchronization. Users do not receive this email on subsequent
Password–Changed email is sent to users who were created locally on your
Templates for information on customizing these email templates.
If you are
using Directory Integration with LDAP authentication, users configured in CUCM
are synchronized into Cisco WebEx Meeting Server as hosts and use their LDAP
credentials to sign in to their WebEx site. However, if you change an imported
user's account type from host to administrator, the user receives an email with
a Create Password link. A user selects this link and enters a new password for
Cisco WebEx Meetings Server. The user will use this newly created password to
sign in to the Administration site, but will continue to use the LDAP
credentials to sign in to their WebEx site.