This document describes a problem encountered when custom tabs are created for Cisco Jabber for Windows, and provides a workaround for the problem.
Cisco recommends that you have knowledge of Cisco Jabber for Windows.
The information in this document is based on Cisco Jabber for Windows Release 9.x.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
When you create a custom tab in Cisco Jabber, it only works the first time that you use it. Subsequent attempts to use the custom tab do not work. The only way the custom tab works again is when you sign out and then sign back in.
The reason that the custom tab only works on the initial attempt is because the page is only loaded once at startup. If you want the page to refresh every time that you click on it, change the Page Refresh parameter in the Configuration window to True.
<page refresh="false" preload="false">