The Cisco 827-4V-asynchronous digital subscriber line (ADSL) Routers were shipped with 16MB of RAM. The default is 24MB of RAM.
The problem was discovered when the new image Cisco IOS® Software Release 12.1.(3)XG with IP Security (IPSec) features was released.
The router will not load IPSec images.
Use the following procedure if the router was purchased before September of 2000 and the serial number represents a week value of less than 37.
Verify the amount of RAM in the Cisco 827-4V by observing the boot sequence or by using the show version command. If the router contains 16MB default, submit an RMA for the additional RAM.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) at (800) 553-24HR, (408) 526-7209, or send e-mail to firstname.lastname@example.org.