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Cisco 6400 Series Broadband Aggregators

Field Notice: FN - 7691 - Cisco 6400 Cable Management Kit Offer


Revised June 2, 2006
November 15, 1999


NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Product Description Revision
Cisco 6400
800-03943-01
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -A0
Cisco 6400
800-03943-01
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -B0
Cisco 6400
800-03943-01
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -C0
Cisco 6400
800-03943-02
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -A0
Cisco 6400
800-03943-02
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -B0
Cisco 6400
800-03943-02
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -C0
Cisco 6400
800-03943-02
ASY,ELMECH,CHASSIS ASSEMBLY,SANTA -D0

Problem Description

Cisco has developed a redesigned cable management system for the Cisco 6400 Universal Access Concentrator (UAC). The new cable management system is implemented in manufacturing (MFG) and will ship with each chassis beginning on September 24, 1999. All chassis shipped prior to this date have a cable management system that could require card removal and/or system downtime in the event that a blower module replacement is required. The new Cable Management Kit is being offered to customers with a chassis that was deployed between December 1, 1998, and September 24, 1999. This kit will be offered at no cost through January 31, 2000.

Problem Symptoms

There are no problem symptoms. This is a unified cable management solution for customers who have received a Cisco 6400 chassis prior to September 24, 1999. There is no failure associated with this action.

Background

Some customers were cabling their systems in a way that would require disconnecting cables in order to service the PEMs or other cards. Cisco took a proactive stand in modifying the cable management system on this chassis with unified instruction on how to run cables to this chassis. The Cable Management Kit, offered to customers with a chassis deployed prior to September 24, 1999, provides a non-intrusive cable management solution.

Workaround/Solution

Customers with a chassis that was ordered between December 1, 1998, and September 24, 1999, are encouraged to respond to this notice before January 31, 2000, to receive the Cable Management Kit at no cost. Requests for this kit after January 31, 2000, will be filled at a minimal cost to the customer.

For More Information 

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) at (800) 553-24HR, (408) 526-7209, or send e-mail to tac@cisco.com