NVP DataCom SD

NVP #AR3227

Participating Addendum for SD #17371
Contract Start Date: 04/15/2021
Contract End Date: 09/30/2026

Authorized NVP Fulfillment Partners for the State

The following Cisco fulfillment partners 1) currently qualify under Cisco's established fulfillment partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Fulfillment Partner's current Cisco Technical Certifications or Specializations, please refer to the Fulfillment Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
Heartland Business Systems, LLC
1700 Stephen St, PO Box 347
Little Chute, WI 54140
Federal ID #46-3026258
CUSTOMER SERVICE:
Trixie Willman
Phone: 800-236-7914
Marco Technologies LLC
4510 Heatherwood Road
Saint Cloud, MN 56301
Federal ID #41-0991721
CUSTOMER SERVICE:
Jered Schock
Phone: 320-259-3000
Riverside Technologies, Inc.
105 Gateway Drive
North Sioux City, SD 57049
Federal ID 20-2173161
CUSTOMER SERVICE:
Erica Kallweit
Phone: 866-804-4388
Toll Free: 866-804-4388
Fax: 866-812-5370
Sterling Computers Corporation
303 Centennial Drive
North Sioux City, SD 57049
Federal ID 954634907
CUSTOMER SERVICE:
Whitney Noll
Phone: 877-242-4074

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ABBREVIATIONS:

Master Agreement: MA 
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

 

Eligible Users: This NASPO ValuePoint Master Agreement may be used by all state agencies, institutions of higher education, political subdivisions and other entities authorized to use statewide contracts in the State of South Dakota. Issues of interpretation and eligibility for participation are solely within the authority of the State Chief Procurement Official. Refer to PA §2.

Scope of Offerings: The full suite of product and service offerings available under the MA.  Refer to MA, Att B & PA §1.

Shipping and Delivery Information: Shipping terms are FOB Destination, freight pre-paid, for the standard shipping time intervals. Expedited shipping and/or a special delivery request that are non-standard delivery will result in additional charges to the Purchasing Entity. Refer to MA, Att A, §14.

Limited Fulfillment Partner Professional Services: Subject to Contractor's approval and the certifications held by its Fulfillment Partner, Fulfillment Partner can offer and provide limited Fulfillment Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §2.2-3.

Leasing: Any lease entered into by a State agency, institution, public university, officer, board or commission through this agreement may utilize the lease terms included in the Master Price Agreement at their own discretion. Leases that require authorization by the Office of Procurement Management will be reviewed and approved on a lease by lease basis. Refer to PA §5.

Minimum Insurance Coverage: Refer to MA, §28

Purchase Orders: The MA number #AR3227 and the South Dakota Contract Number #17371 must appear on every PO placed under the PA. Refer to PA § 7.

The NVP Cisco Master Agreement #AR3227 is a "discount off list price" contract. Contract pricing is benchmarked to the approved NVP and/or Participating Entity Contract Price List as updated and posted on the Cisco and NVP contract webpages. Minimum contract discounts off the NVP Contract Price List have been established for eligible purchasers and is firm for the contract term. However, additional incremental discounts may be offered by Cisco Authorized Fulfillment Partners above and beyond the minimum, guaranteed discounts offered by Cisco.

Please refer to Attachment C ‐ Pricing Discounts and Value Added Services for further details on minimum contract discounts.

Hardware and Software (on premise) Discount: 35%

Cloud Services Discount: 10%

Service Packages (i.e., Maintenance, etc.) Discount: 10%

Training Discount: 0%

Non-SOW Cisco Services (i.e. Advanced, etc.) Discount: 0%

The hourly Value Added Service rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables.

For “Partner Services”, please contact the authorized fulfillment partners directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement #AR3227.

Value Added Services

Onsite NTE Amount/Hour

Weekday, Weekend and Holiday*

Remote NTE Amount/Hour

Weekday, Weekend and Holiday *

Maintenance Services

$600.00

$525.00

Professional Services

$743.17

$661.17

Deployment Services

$743.17

$661.17

Consulting Advisory Services

$743.17

$661.17

Architectural Design Services

$743.17

$661.17

Statement of Work Services

$743.17

$661.17

Partner Services

$600.00

$525.00

Training Deployment Services

$600.00

$525.00

*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR3227 and each State's NVP Participating Addendum to be processed through our Authorized Fulfillment Partners.

Customers (Purchasing Entity) may select any of the Authorized Fulfillment Partners listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Fulfillment Partners for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Fulfillment Partner.
  3. Reference the NVP Cisco Master Agreement #AR3227 and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Fulfillment Partners will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Fulfillment Partners. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR3227 and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement #AR3227 for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Fulfillment Partner who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR3227, the Authorized Fulfillment Partners will work with you and Cisco on the matter.

Blanket POs are not allowed under the contract.

Additional or conflicting PO terms are not allowed under contract.

For question, inquiries or escalations related to this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

Cisco SD Sales Contact:

State of SD Contact:

Cisco Technical Assistance: