Connected Mobile Experiences (CMX)


Smart highways

There's never been a better time to make roads smarter.

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What Connected Mobile Experiences does


Analyze visitor behavior on site

Improve people’s experience by understanding what they’re doing at your venue.


Engage on a more personal level

Use mobile apps to give visitors a better experience with relevant information.


Make guest Wi-Fi access easier

Create an easy login portal and onboard guests with our simple templates.


Track assets with ease

Locate equipment and people quickly and accurately with CMX and our Hyperlocation Solution.

How you can use it



Guide students around campus. Provide access to resources on smartphones and tablets.



Enhance the guest experience with location-based services. Create a virtual concierge.



Build revenue with relevant context. Send coupons to mobile devices. See which ads work best.

Creating the digital hotel of the future



Hyatt Regency Santa Clara sought to create an innovative model hotel. It wanted to deliver high-speed Wi-Fi. And it wanted to measure guest behavior with location-based analytics.


The hotel saw a 15 to 20 percent increase in nonroom revenue. Income in the lobby bar, which had free Wi-Fi, rose 25 to 40 percent. Most important, customer satisfaction rose 65 points.

View story (PDF - 462 KB)

What's inside Connected Mobile Experiences


Network infrastructure

Ensure a great wireless experience with our access points, switches, wireless controllers, and management. 

See our Unified Access products


Hyperlocation Solution

Pinpoint beacons, inventory, and individuals to within 1 meter.

Hyperlocation Module | Aironet 3800 Series Access Points


Mobility services

Get and use location data by detecting mobile device signals. 

Mobility Services Engine  | Connected Mobile Experiences Software 10.2


Mobility Experience Services

Our team of experts, together with our partners, can help you plan, deploy, and manage your technology initiatives to achieve your business goals.


Explore partner apps

Cisco partners are helping to extend the business applications for Connected Mobile Experiences. 

Architecture and implementation


Managed on premises

Need flexibility and advanced features? Try this deployment model to control all the elements of your location-based services.

Explore your options

Managed in the cloud

Ready to move to CMX Cloud? It’s simple. Now you can quickly gain insights and create custom captive portals with very little setup

Get started

Already use Cisco Meraki?

The Cisco Meraki solution offers cloud-based presence analytics on Meraki access points. (PDF - 1 MB)

Learn more

Cisco Hyperlocation Solutions

See how the industry’s first Wi-Fi network-based location system can help businesses unlock new potential through more accurate context.

Read White Paper

Improve results with services from Cisco


We help you make your Wi-Fi more efficient and reliable so you can focus on your customers.
(PDF - 500 KB)

Wireless Optimization Services

Gain insights

Get real-time location-based analytics about your mobile network and customers. (PDF - 854 KB)

Mobility Insight Services


Take full advantage of your mobility solutions to deliver delightful customer experiences. (PDF - 301 KB)

Mobility Experience Services

News and events


Connect to the cloud

Connect your Cisco on-premises wireless network to the cloud, and start using CMX.

See what’s possible

Better together mobility

Learn how to make the case to Marketing Leaders around mobility (PDF - 2 KB)

Get Started

Get accurate location data

Hyperlocation Module uses Wi-Fi to help resolve issues and make customers happy.

See how

For partners

Are you a Cisco partner?  Log in to see additional resources.

Looking for a solution from a Cisco partner? Connect with our partner ecosystem.