Connected Mobile Experiences (CMX)


Understand customers better

Use the intelligence in your wireless network. View location information, dwell times, and analytics to learn how visitors behave on site.

What Connected Mobile Experiences does


Analyze visitor behavior on site

Improve people’s experience by understanding what they’re doing at your venue.


Engage on a more personal level

Use mobile apps to give visitors a better experience with relevant information.


Make guest Wi-Fi access easier

Create an easy login portal and onboard guests with our simple templates.


Track assets with ease

Locate equipment and people quickly and accurately with CMX and our Hyperlocation Solution.

How you can use it



Guide students around campus. Provide access to resources on smartphones and tablets.



Enhance the guest experience with location-based services. Create a virtual concierge.



Build revenue with relevant context. Send coupons to mobile devices. See which ads work best.

Smart campus


"Cisco provides a lot of the backend technology that we're utilizing for proximity and location-based services, with platforms such as Mobility Services Engine, and Cisco Prime for IT. Also the physical wireless access points."

Alan Longmuir, Emergent Technology Project Manager, Deakin University


What's inside Connected Mobile Experiences


Network infrastructure

Ensure a great wireless experience with our access points, switches, wireless controllers, and management. 

See our Unified Access products


Hyperlocation Solution

Pinpoint beacons, inventory, and individuals with high accuracy.

Hyperlocation Module | Aironet 3800 Series Access Points


Mobility services

Get and use location data by detecting mobile device signals. 

Mobility Services Engine  | Connected Mobile Experiences Software 10.2


Mobility Experience Services

Our team of experts, together with our partners, can help you plan, deploy, and manage your technology initiatives to achieve your business goals.


Explore partner apps

Cisco partners are helping to extend the business applications for Connected Mobile Experiences. 

Architecture and implementation


Managed on premises

Need flexibility and advanced features? Try this deployment model to control all the elements of your location-based services.

Explore your options

Managed in the cloud

Ready to move to CMX Cloud? It’s simple. Now you can quickly gain insights and create custom captive portals with very little setup

Get started

Already use Cisco Meraki?

The Cisco Meraki solution offers cloud-based presence analytics on Meraki access points. (PDF - 1 MB)

Learn more

Keep track of staff and assets

By 2020, more than 30% of enterprises will use indoor location services to help their business.

Improve results with services from Cisco


We help you make your Wi-Fi more efficient and reliable so you can focus on your customers.
(PDF - 500 KB)

Wireless Optimization Services

Gain insights

Get real-time location-based analytics about your mobile network and customers. (PDF - 854 KB)

Mobility Insight Services


Take full advantage of your mobility solutions to deliver delightful customer experiences. (PDF - 301 KB)

Mobility Experience Services

Featured product


CMX Cloud for Mobility Express

Get simplified Wi-Fi while connecting and engaging with your customers.

See the possibilities | Access points

News and events


What's new in CMX 10.2.2

Increase engagement opportunities and customer satisfaction, while improving operations.

See what's new

Connect to the cloud

Connect your Cisco on-premises wireless network to the cloud, and start using CMX.

See what’s possible

Get more accurate context

Our Wi-Fi-based location system can help businesses unlock new potential.

Get white paper

For partners

Are you a Cisco partner?  Log in to see additional resources.

Looking for a solution from a Cisco partner? Connect with our partner ecosystem.