Guest
Mobile customer insights with Cisco CMX

Understand customers better

Use the intelligence in your wireless network. View location information, dwell times, and analytics to learn how visitors behave on site. 

What Connected Mobile Experiences does

Analyze visitor behavior on site

Analyze visitor behavior on site

Learn how people use your venue. Then let that guide your business decisions.

Engage on a more personal level

Engage on a more personal level

Give visitors a better experience. Use location apps to deliver information they want.

Make guest Wi-Fi access easier

Make guest Wi-Fi access easier

Create an easy login portal and onboard guests with our simple templates.

Track assets with ease

Track assets with ease

Locate equipment and people quickly and accurately.

How you can use CMX

Give students location-aware access

Education

Guide students around campus. Give them location-aware access to resources on their phones and tablets.

Improve hospitality guest Wi-Fi experience

Hospitality

Heighten guest experiences with location-based services. Create a virtual concierge.

Grow retail revenue with contextual ads

Retail

Grow revenue by giving customers relevant context when they want it. Find out which ads work best.

Real-time mobile user analytics

Healthcare

Get real-time analytics and deliver location-based services. Get your workflows running smooth.

Deliver connected services

Government

Cisco wireless and mobility solutions will help you overcome the challenges of older IT systems and limited budgets. Now you can deliver the connected services that the public demands.

Digitally connect factories

Manufacturing

We can connect your factory digitally to optimize assets and reduce downtime.

Making buildings smarter

Making buildings smarter

"Normally we have to fight for 5 percent savings. We have to usually spend a great deal of money to get 5 percent savings."

Blair Antcliffe, Energy Engineer, UBC

Read case study

See more case studies

Find the package to fit your needs

CMX is not a single product but a set of solutions. They all provide location data. And they all give you insight into your customers’ behavior while delivering information to them. Our packages offer varying levels of complexity.

Good

An ideal entry point, a "good" deployment detects the presence of a mobile device.

Choose from...

Better

Add the value of location. A "better" deployment not only detects a mobile device in an indoor space but also tells you where it is.

Best

The gold standard for indoor location, a "best" deployment delivers high accuracy and a near real-time refresh rate.

What's inside CMX

Virtual BLE beacons

Virtual BLE beacons

Get the ease of use of Bluetooth low energy beacons without the maintenance headaches. Place virtual beacons as easily as dropping a pin on a map.

Network infrastructure

Network infrastructure

Ensure a great wireless experience with our access points, switches, wireless controllers, and management.

Explore partner apps

Explore partner apps

Cisco partners are helping to extend the business applications for Connected Mobile Experiences.

Open APIs

Open APIs

Develop your own location-enabled apps or integrate ones you already use.

THE NETWORK. INTUITIVE.

THE NETWORK. INTUITIVE.

Our open, software-driven approach constantly learns. Constantly adapts. Constantly protects.

View Digital Network Architecture

Get a 1-year free license

Buy a Mobility Express access point and get a free license to CMX Cloud. 

Learn about the details
Get a 1-year free license

Architecture and implementation

CMX managed on premises

Managed on premises

Need flexibility and advanced features? Try this deployment model to control the elements of your location-based services. (PDF – 315 KB)

CMX managed in the cloud

Managed in the cloud

Ready to move to CMX Cloud? It’s simple. Now you can quickly gain insights and create custom captive portals with very little setup.

Already use Cisco Meraki?

Already use Cisco Meraki?

The Cisco Meraki solution offers cloud-based presence analytics on Meraki access points. (PDF – 1 MB)

Improve results with services from Cisco

Improve results with services from Cisco - Optimize

Optimize

We help you make your Wi-Fi more efficient and reliable so you can focus on your customers. (PDF – 500 KB)

Wireless Optimization Services
Improve results with services from Cisco - Gain insights

Gain insights

Get real-time location-based analytics about your mobile network and customers. (PDF – 854 KB)

Mobility Insight Services
Improve results with services from Cisco - Innovate

Innovate

Take full advantage of your mobility solutions to deliver delightful customer experiences. (PDF – 301 KB)

Mobility Experience Services

News and events

Get more accurate context

Get more accurate context

Our Wi-Fi-based location system can help businesses unlock new potential.

High accuracy location workshop with Q&A

High accuracy location workshop with Q&A

Learn how your business can engage with customers in exciting new ways.

Make better use of workspaces

Make better use of workspaces

See how CMX helps Rifinti reduce costs without affecting employee productivity.

Increase and enrich customer engagement

Increase and enrich customer engagement

CMX Engage complements CMX with powerful engagement capabilities.

Resources

Case studies

Education

Events and entertainment

Healthcare

Manufacturing

Retail

Transportation

For partners

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