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Collaboration

Collaboration Case Study: Moravia - Silesia Regional Government

Integrated Safety Center Protects Citizens

Challenge

  • Provide single point of contact to improve citizen safety
  • Improve emergency services coordination during major incidents
  • Help enable multichannel collaboration by integrating voice, video, and geographic information systems

Solutions

Cisco Unified Communications Manager, Cisco Unified IP Phone 6900 Series, Cisco Unified IP Phone 7900 Series, Cisco TelePresence

Results

  • Rapid set-up of crisis management teams to mitigate threats to public safety
  • Improved response times through better coordination and simplifying of services
  • Operational cost savings from shared infrastructure and greater economies of scale

There are clear savings because we're using one building and a common ICT infrastructure, and sharing operational costs....
- Tomàs Kaspar
Chief Information Officer, Regional Integrated Safety Center