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Collaboration

Fujitsu Transforms Operations with New Cloud Solution

Developing New Cloud Solutions and Delivery Models

Challenge

  • Develop and market a compelling cloud collaboration solution in the United Kingdom
  • Enhance customer service levels and improve operational efficiency
  • Implement solution to 4,000 Fujitsu employees (rolling out to 11,000) across 25 sites

Solutions

Cisco Hosted Collaboration Solution

Results

  • Provided a platform and standard for delivering cloud services globally
  • Increased productivity by an estimated 15 percent
  • Improved responsiveness with better access to voice messages from an IP phone, mobile phone, web browser, email client, or desktop client

We're [now] able to offer customers a way of maximizing their investments with a solution that will work from day one.
Gary Pooley, Alliances Director, Hosting and Networks, Fujitsu, U.K