Collaboration Case Study:Ferrero

Chocolate Maker Finds Sweet Success in Collaboration

World-renown chocolate maker Ferrero, with operations in 46 countries, needed to achieve sustainable growth without compromising quality.


With help from Cisco technologies, Ferraro sought to improve teamwork and productivity while cutting costs.

  • Improve internal and external collaboration
  • Reduce travel costs
  • Support mobility



  • Decreased IT system deployment times significantly
  • Increased staff productivity while cutting operational expenses
  • Reduced capital expenditure

With the ability to instantly initiate video communication, "...people avoid the need to book a room or schedule a video conference in advance."
- Dr. Hans Altmann
Manager IT Infrastructure, Ferrero