Guest

Collaboration

Case Study: Deutsche Post DHL Group

Media Options

Next Steps

Demolishing Barriers of Distance and Time

Challenge

  • Establish and maintain intimacy with customers unable to attend conference
  • Help industry experts share their expertise with large audiences irrespective of their time zones
  • Provide experience and insight from the event online

Solution

Cisco TelePresence System Codec C90, Cisco TelePresence System CTS 3000, Cisco WebEx Event Center?

Results

  • Customer intimacy was achieved, even with those unable to physically attend
  • Content and conference insight was available to customer and DHL organizations
  • A proven and replicable solution was created for other events

This has opened up a whole new field of thinking for us, as we continually strive to better understand and meet customers' needs.
Thomas Dammann
VP, Technology Sector Strategy, DHL Customer Solutions
Deutsche Post DHL