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Collaboration

Collaboration Case Study: Stanford Federal Credit Union

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Next Steps

Credit Union Amplifies Employee and Customer Communications

Challenge

Increase employee productivity and customer satisfaction while reducing administrative and services costs.

Solutions

Cisco Business Edition 6000, Unity Connection for voice, video, and data communications and extending reach to mobile endpoints.

Results

  • Improved collaboration and productivity, and enhanced customer support
  • Reduced telecommunications spend by 60% and lowered administrative costs
  • Reduced system administration process from days to minutes

Cisco is a key component in our strategy to improve process workflows, employee productivity, and delivery fulfillment.
- Jim Phillips
Senior Vice President and Chief Information Officer, Stanford Federal Credit Union

Stanford Federal Credit Union

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