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Updated:July 29, 2011
Document ID:1518331224663322
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL7691
Cisco announces the end-of-sale and end-of life dates for the Cisco Secure Services Client. The last day to order the affected product(s) is January 27, 2012. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco Secure Services Client
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
July 29, 2011
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
January 27, 2012
Last Ship Date: App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
April 26, 2012
End of SW Maintenance Releases Date: App. SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
January 26, 2013
End of New Service Attachment Date: App. SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
January 26, 2013
End of Service Contract Renewal Date: App. SW
The last date to extend or renew a service contract for the product.
April 24, 2014
Last Date of Support: App. SW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
January 31, 2015
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
AIR-SC5.0-XP2K
SW Client 5.x wired and wireless devices
AIR-SC5.0-XP2K-L1
Specified seat count up to 250
AIR-SC5.0-XP2K-L2
Specified seat count in range 251-1000
AIR-SC5.0-XP2K-L3
Specified seat count in range 1001-2500
AIR-SC5.0-XP2K-L4
Specified seat count in range 2501-5000
AIR-SC5.0-XP2K-L5
Specified seat count in range 5001-10000
AIR-SC5.0-XP2K-L6
Specified seat count in range 10001-25000
AIR-SC5.0-XP2K-L7
Specified seat count in range 25001-50000
AIR-SC5.0-XP2K-L8
Specified seat count in range 50001-100000
AIR-SSC-VISTA
SSC for MicroSoft Vista
AIR-SSC-VISTA-L1
Specified seat count up to 250
AIR-SSC-VISTA-L2
Specified seat count in range 251-1000
Product Migration Options
Cisco Secure Service Client customers with SMARTnet are eligible for a free upgrade to the Cisco AnyConnect Secure Mobility Client. The Network Access Manager module of AnyConnect delivers many of the same capabilities offered by the Cisco Secure Services Client, with additional Windows OS compatibility and advanced features.
Service prices for Cisco products are subject to change after the product End of Sale date.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.