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End-of-Sale and End-of-Life Announcement for the Cisco Intercompany Media Engine (IME)

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EOL9016

Cisco announces the end-of-sale and end-of-life dates for the Cisco Intercompany Media Engine (IME). The last day to order the affected product(s) is July 29, 2013. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco Intercompany Media Engine (IME)

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

January 28, 2013

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 29, 2013

Last Ship Date:
HW, App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 27, 2013

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

July 29, 2014

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

July 29, 2014

End of New Service Attachment Date:
HW, App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 29, 2014

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

October 24, 2017

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

October 25, 2015

Last Date of Support:
App. SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 31, 2016

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 31, 2018

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

IME-7825-85

IME 8.5 7825

IME-7825-85-KIT

IME 8.5 Media Kit

IME-7825-85-UKIT

IME 8.5 Upgrade Media Kit

IME-7825-85-UWL

IME 8.5 7825

IME-7825-86

IME 8.6 Server Software

IME-7825-86-KIT

IME Auto-Expansion Media Kit

IME-7825-86-UWL

IME 8.6 7825

IME-7825-BSS

Top Level SKU For User License

IME-7825-NODE

IME 7825 Node

IME-7825-UPG-NODE

IME 7825 Upgrade Node

IME-7845-85

IME 8.5 7845

IME-7845-85-KIT

IME 8.5 Media Kit

IME-7845-85-UKIT

IME 8.5 Upgrade Media Kit

IME-7845-85-UWL

IME 8.5 7845

IME-7845-86

IME 8.6 Server Software

IME-7845-86-KIT

IME Auto-Expansion Media Kit

IME-7845-86-UWL

IME 8.6 7845

IME-7845-NODE

IME 7845 Node

IME-7845-UPG-NODE

IME 7845 Upgrade Node

IME-8.0-K9-NFR

SW IME 8.0 Appliance Not For Resale

IME-9.0-K9-UPG=

SW Access to IME via UCSS

IME-90-PAK

Include PAK Auto-expanding PAK for IME

IME-90-UWL

IME 9.0 Media Kit

IME-K9-UPG-7825=

SW Access to IME via UCSS

IME-K9-UPG-7845=

SW Access to IME via UCSS

IME-PAK

Include PAK Auto-expanding PAK for IME

IME-PAK-K9

Auto-expanding PAK for IME 9.0

IME-USR

IME User License Units

IME-USR-LIC

IME User License - 1 User

IME-USRER-LIC

Top Level Sku For User License

IME-VERS-9.0-K9

IME 9.0 Server Software

IPC-COM-BUN

IPC Commercial, 2 MCS svrs, CCM, Unity VM, VPT +apps

MCS7825I5-K9-IMD2

IME 8.5 7825-I5 Appliance

MCS7825I5-K9-IMED2

IME 8.5 7825-I5 Appliance, 0 Seats

MCS7825I5-K9-IMED3

IME 7825-I5 Appliance, 0 Seats

MCS7825I5-K9-IMEE1

IME 9.0 7825-I5 Appliance, 0 Seats

MCS7845I3-K9-IMD2B

IME 8.5 7845-I3 Appliance

MCS7845I3-K9-IMD3B

IME 8.6 7845-I3 Appliance

MCS7845I3-K9-IMEE1

IME 9.0 7845-I3 Appliance, 0 Seats

Product Migration Options

There is no replacement available for the Cisco Intercompany Media Engine (IME) at this time.
For more information contact your local account representative.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Intercompany Media Engine (IME) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.