This document provides installation instructions for Unified CCE 12.6(2) ES36. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.6(2) ES36 on these Unified CCE components:
Do not install this engineering special on any component other than:
Planning for maintenance window and downtime
The installation or uninstallation of this patch requires a planned maintenance window with some expected downtime of a few seconds / minutes:
Yes
Note: Before, starting the services, other side services must be stopped.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.6(2) ES36.
Caveats in this section are ordered by Unified CCE component, severity, and then identifier.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCwi45080 | 2 | db.logger | Config logger process stuck in state transfer after missing heartbeat |
| CSCwi27803 | 3 | router | Call Type Historical report shows longest queue value 00:00:00 when Call/chat end via ICM script. |
| CSCwi45088 | 6 | serviceability.snmp | Need SNMP trap for config failures due to no Loggers being in operation |
Caveats are ordered by severity then defect number.
Defect Number: CSCwi45080
Component: db.logger
Severity: 2
Headline: Config logger process stuck in state transfer after missing heartbeat
Defect Number: CSCwi27803
Component: router
Severity: 3
Headline: Call Type Historical report shows longest queue value 00:00:00 when Call/chat end via ICM script.
Defect Number: CSCwi45088
Component: serviceability.snmp
Severity: 6
Headline: Need SNMP trap for config failures due to no Loggers being in operation
None
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