This document provides installation instructions for Unified CCE 12.5(2) ES35. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.5(2) ES35 on the following Unified CCE component:
Do not install this engineering special on any components other than the following:
Note: We recommend you to install this engineering special during a scheduled downtime.
To install the Unified CCE 12.5(2) ES35, follow the steps:
If the Unified CCE Services are set to manual, using the Unified CCE Service Control, start all the Unified CCE Services.
To uninstall Unified CCE 12.5(2) ES35, follow the steps:
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special.
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.5(2) ES35.
Caveats in this section are ordered by Unified CCE component, severity, and then by identifier.
| Identifier | Severity | Component | Headline | CSCwf83954 | 3 | pg.cucm | Agent PIM crash while attempting to GetQueuedCallID |
|---|
Caveats are ordered by severity then defect number.
Defect Number: CSCwf83954
Component: pg.cucm
Severity: 3
Headline: Agent PIM crash while attempting to GetQueuedCallID
Identifier
|
|
|
|
|
|
CSCwd47981 |
2 |
pg.cucm |
Ucce pg 12.5.2 experience crash due to regression of CSCwa49834 |
|
|
CSCwd50358 |
2 |
pg.cucm |
Agent Greeting intermittently not playing is not playing intermittently after the 12.5(2) Upgrade |
|
|
CSCwb61148 |
2 |
pg.cucm |
NULL pointer exception in EAPIM which is triggering the PIM crash |
|
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